Advocacy Jobs

About you

You will have a passion for the conservation of wild plants and fungi, with a demonstrable interest in influencing government policy to benefit nature & tackle climate change. You will be keen to develop a career in advocacy, policy, campaigns or communications. You must have excellent written English, with an engaging style and an ability to identify, analyse and reference academic research in support of policy arguments.
You must be able to work collaboratively within a team and with a range of other colleagues & partners. You will be proactive, have a drive to develop your skills and knowledge and able to use your own initiative to increase the impact of our work

About the role

We are offering an exciting opportunity for an exceptional individual to undertake a 12-month paid internship within our policy and advocacy team, working across England, Scotland and Wales to influence governments and parliaments.

You will assist in the development of Plantlife policies, position statements and advocacy plans, help to prepare written materials such as blogs, briefings, guidance and responses to government consultations, and work closely with colleagues and external partners to deliver maximum impact for wild plants and fungi.

In return we can offer you the benefits of working for a medium sized conservation charity with significant influence. We will help you to develop the skills and experience for your future career, providing mentoring, feedback and learning opportunities to support your professional development.

To apply for the role or view the full recruitment pack, please visit our website. We look forward to hearing from you!

Please note we do not accept CV's.

About the role:

We're seeking an experienced and proactive Void Officer to join our team in Kings Cross. Working across almost all London Boroughs, we strive to provide a warm, safe home, from which our residents can begin their recovery, and our Void Officer play a vital role in preparing our properties for letting. This is a great opportunity for someone who is customer-centric, enthusiastic and a strong team player. 

As a Void Officer, you will proactively manage our maintenance voids and be responsible for processing pre void inspections and co-ordinating repair works, to get our properties ready to let in line with agreed timescales and to meet our KPIs. You will co-ordinate works with registered providers, approved contractors and our inhouse maintenance team.

In your role, you will keep void records up to date and assist with preparing void reports. You will work to build relationships with internal and external partners; and ensure we achieve value for money.

Additionally, you will work with our Caretakers and Service Teams to identify where we can improve our processes to deliver an efficient void service. 

About you:

• You bring experience of negotiating, and communicating clear, concise, and effective works specifications, and effectively liaising with internal and external partners. 
• Your toolkit includes an understanding of the financial impact of ineffective void or maintenance processes, and you innovatively find ways to reduce waste, achieve best value for money, and reduce void loss. 
• You have proven strong administration skills, including the ability to use database systems to record void progress.
• Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering the service. 
• You are self-motivated and understand the impact of your work and follow through.
• You have proven experience of managing and prioritising a busy workload, working to meet competing deadlines.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

This role is more than a job, it’s about making a safe home for people who have experienced homelessness, and we offer the opportunity to be part of supportive team who care about the way we do things, and work to improve homes and make a real difference in people’s lives.

Apply now to become a Void Officer for the Single Homeless Project turning properties into places people can call home. 

Important info:

Closing Date: Sunday 24th November 2024 at midnight 

Interview Date: Wednesday 4th December 2024 in Kings Cross

This post will require an Enhanced DBS check to be processed for the successful applicant. 

You have an understanding of drug, alcohol, and health related issues, and experience of working with adults in an addictions, housing or social care setting. All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Complex Needs Practitioner.

Aquarius is a charity that helps people and communities overcome the harm caused by alcohol, drugs and gambling. We are part of ‘One Recovery Buckinghamshire’ (ORB), a partnership between Inclusion (MPFT NHS Trust), Aquarius, and Build on Belief providing support for alcohol and drug issues across Buckinghamshire.

We are looking for a Complex Needs Practitioner to join our team in Aylesbury.

You will:

• Engage people in a variety of interventions, using a person-centred approach, empowering them to reduce risk, increase resilience and achieve positive outcomes.
• Work flexibly across the community and withing our multi-agency partnership settings. Your caseload will include a mixture of community and multi-agency referral pathways including health and social care.
• Work with people to address holistic support needs across all aspects of the person’s wellbeing. This could include diverse work related to knife crime, 5 step family work, exploitation, physical and emotional health as well as substance misuse.

To succeed, you’ll:

• Have a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies).  Alternatively, we’ll consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care.
• Be an energetic and confident self-starter.
• Have experience of liaising with voluntary and statutory agencies and health professionals and engaging effectively with clients in a variety of settings.
• Have a flexible approach, excellent record keeping and report writing skills and a willingness to work flexibly across the community and within our multi-agency partnership settings, on an outreach basis, with a central hub base at our head office.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities. Benefits include:

• 32 days holiday + bank holidays
• Cultural celebration day
• Access to blue light card discounts
• Flexible working

This is a permanent full-time role requiring the post holder to work 37 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. 

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary

You have demonstrable experience of working with/supporting individuals with mental health problems, including providing advice and guidance, developing structured action plans and setting goals. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Waythrough as a Community Links Advisor.

Wingfield Resource Centre is a mental health, supported housing and community-based service, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.

Any big change or life event is likely to be accompanied by a mixture of emotions; becoming a parent is no exception. Parents can feel pressure to be nothing but grateful for parenthood and that having children is only ever rewarding. This makes speaking up about the challenges and asking for help more difficult and can lead to feelings of guilt and shame.

This 2-year pilot service will provide early intervention outreach, offering preventative support to parents of young families living in East Surrey. This support will focus on maintaining positive mental health and well-being, by increasing support and social networks. It will include the offer of a Wellbeing Assessment to identify the person’s needs, digital support tools then signposting or referrals to ongoing community support resources (e.g., reducing isolation, building resilience and peer networks), as well as follow-up appointments to ensure that the support was appropriate, and the person is engaging before closing their placement.

As well as supporting individuals, a part of your role will be to build on networks within these communities, identifying individual needs and working closely with our Waythrough Community Connections team to create opportunities to address those needs.

When adults find it difficult to reach out and access support or even acknowledge their emotions, it's often because of the environment that they have been raised in. We hope that this service could be a small step towards breaking that cycle for these children. By motivating parents of young children to focus on their wellbeing and learn different ways of managing their emotions, we hope that they will pass this knowledge onto their children, along with the attitude that it's not only acceptable, but important to focus on your own wellbeing.

If you are kind, empathetic, a great communicator and passionate about supporting the mental and emotional wellbeing of families and communities, this could be the perfect role for you. Experience of working within a mental health setting will be beneficial, as well as experience of working in the community, liaising with a range of individuals and organisations to provide positive outcomes for individuals and their families.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a permanent part‐time post at 15 hours a week.

We are committed to increasing our diversity and welcome applications from those with Lived Experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.

The Charity Communications Executive is an integral part of the RLSS UK communications team, within the Charity Directorate, with responsibility for supporting the delivery of objectives relating to the strategic framework. Specifically in the aspects of supporting building the RLSS UK brand and reach though multi-channel communications, including media engagement and PR, developing ways in which we engage with and educate communities.

The role will work in line with one of our key strategic pillars: ‘Building our Community’, across the UK and Ireland. This is a pivotal role, working closely with the Charity Communications Team, to lead our PR and brand as well as looking to drive membership and fundraising through communications.

KEY TASKS & RESPONSIBILITIES

Communications/Marketing

• Work collaboratively with the charity communication and marketing department with national campaigns to raise brand awareness and deliver vital water safety messages.
• Lead the organisation’s public relations; managing our media function including writing press releases, responding to and managing media calls, requests, and enquires, as well as briefing spokespeople for media appearances.
• Monitor, evaluate, and report on marketing communication performance to the Charity Communications Manager.
• Work with agencies, where appropriate, to ensure they are achieving specification and are delivering ROI.
• Ensuring that the RLSS UK brand is consistent, used correctly and is enticing and familiar to the public.

Membership Communications

• Manage the process, from conception to delivery, of the organisation’s staple membership communication, Lifesavers magazine, on a bi-annual basis. This includes –

- Project planning (including budgets, deadlines, relationship management etc)

- Content writing and creation

- Cross-departmental working to ensure content from relevant parties is received and collated effectively

- Editing and proofreading

- Supplier management, to ensure successful distribution

General

• To demonstrate and uphold the Society’s values and behavioural standards at all times
• Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up to date documentation as part of RLSS UK’s compliance programme
• Proactively participate in the Society’s equality, diversity, and inclusion (EDI) initiatives and training, and to promote a culture of respect and inclusion for all staff and customers

This job description is not to be regarded as exclusive or exhaustive.  It is intended as an outline indication of areas of activity and responsibility and will be amended in the light of the changing needs of the organisation.

PERSON SPECIFICATION
Essential Relevant Experience, Skills and/or Aptitudes

• Marketing/PR qualification, or equivalent experience
• Previous experience leading on and managing projects, from inception to delivery
• Previous experience in creating effective communications materials
• Proven ability in copy writing and proofreading
• Strong organisational skills, with the ability to multi-task and manage priorities
• Ability to work in a high-pressured communications environment
• Excellent communication and interpersonal skills, including written and verbal, and interactions with media outlets
• Confidence to work independently, as well as part of a team
• Highly self-motivated to achieve and deliver results
• Creative and innovative thinker
• Ability to pay close attention to all aspects/details of any task
• Computer literate, including Microsoft Office Suite, Adobe etc

Desirable Relevant Experience, Skills and/or Aptitudes

• Undergraduate degree
• Knowledge and understanding of RLSS UK

CONTRACT: Permanent, Full Time (35 hours per week)

ORGANISATION: Royal Life Saving Society UK (RLSS UK)

LOCATION: Based at RLSS UK Head Office, Worcester
*Hybrid working may be considered, however the role requires working from Head Office for a minimum of 2 days per week

DEPARTMENT: Charity Communications

REPORTS TO: Charity Communications Manager

SALARY: £26,773.00 (Grade E)

WHAT RLSS UK CAN OFFER YOU

RLSS UK is a national Charity based in the heart of Worcester City, and we offer great staff benefits including -

• Free on-site parking when working at HQ
• Annual Leave based on 23 days + Bank Holidays
• Private Medical Scheme*
• Enhanced Society Sick Pay*
• Eye Care*
• Employee Assistance Programme
• Life Assurance Scheme
• Howdens Sports Benefits/Perks at Work
• Free RLSS UK Membership
• Free tea and coffee at HQ, including access to our wonderful Coffee Machine
• Company Events
• Bright, modern offices and more!

*Subject to eligibility criteria

YOUR APPLICATION

Please send your CV and a Cover Letter outlining why you should be our next Charity Communications Executive

Closing Date – 5pm, Friday 15th November 2024

Interview Date – Tuesday 26th November 2024, at our Worcester Head Office

Should you wish to discuss the role, any reasonable adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.

RLSS UK are aa Disability Confident Committed Employer.

Internally the job title will be Recovery Worker

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Waythrough’s Lincolnshire Crisis Service as a Recovery Worker.

Lincolnshire Crisis Service have two houses in the county, one in Boston and another in Lincoln, we provide a range of support for people with mental ill health and both work to a recovery model. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards. This role does require you to work varied hours as the service is 24/7 and may include some sleep in shifts, these are paid in addition.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in.

Responsible for helping and inspiring the people who use our services, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure – you will have every chance to shine.

Candidates with an understanding of mental health issues would be welcomed and full training will be provided. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a permanent, full-time role requiring you to work 37.5 hours a week with a requirement to work a variety of shifts, day, evening, sleep in cover and weekends. The service is open 365 days a year, 24 hours a day.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.

Salary: £31,133 plus £869 essential car user allowance per annum

Hours: Full time – 37.5 per week

Contract: Fixed term until end of October 2026

Closing date: Tuesday 19th November 2024 at 11.30pm

Do you have a demonstrable interest and knowledge of homelessness and housing legislation and welfare benefits, plus a real desire to help others? Then join Shelter as a Support Worker in our Homeless Prevention and Resettlement Service and you could soon be playing a vital role in standing up to the housing emergency.

About the role

You will help clients to maintain independence and to thrive, by offering practical assistance, support, advice, advocacy, coaching and encouragement to enable households to resettle and to prevent homelessness. All our Support Workers hold a ‘caseload’ of households and are responsible for developing outcome focused support plans, managing any risks and continually assessing need.

Shelter staff are highly knowledgeable and capable and we provide our staff with a range of training opportunities, in subjects such as: housing and homeless legislation; benefits and welfare; safeguarding and risk management.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

You will need a relevant background that includes experience of housing, homelessness and welfare benefits law and supporting people who are vulnerable and/or have multiple and complex needs. Through this you will have a good working knowledge of safeguarding frameworks.

Proficiency using a range of IT tools to carry out your work, including Microsoft Office applications is important too. If you have experience of using case managements systems this is an advantage, but not essential. The role will need you to visit clients in their homes so you will need a valid driving licence and be willing to use your vehicle for work purposes - for which an essential car user allowance will be paid.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

About the team

We specialise in emergency homelessness work, intensive support to children and families and people experiencing domestic abuse, and/or multiple disadvantage and have been providing housing advice and support to the people of Sheffield for over 20 years. We take a holistic approach to help people to deal with interrelated issues that can impact their ability to get and keep a home, so they can thrive within the community.

These include high intensity support, legal representation, practical DIY assistance and specialist housing, employment training and welfare benefits advice. The clients we help have a range of issues include physical and mental health conditions, drug and alcohol use, income and money management and domestic abuse.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything,

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Drop in session

We would also like to invite any interested candidates to an informal drop-in session to hear more about the role before they apply, which will be held in the Sheffield Hub, 33 – 37 Hereford Street, Sheffield S1 4PP on 21st November 1pm and 3pm . For more information about this, please see our webpage for details.

For candidates unable to make that date, we are also happy to speak on the phone prior to application to explain details of the role further if interested.

Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to the points in the ‘About you’ section of the job description of no more than 350 words each.

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below in your responses:

• We work together to achieve our shared purpose
• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

As Complex Needs Practitioner you will engage young people in a variety of interventions, using a person-centred approach, empowering them to reduce risk, increase resilience and achieve positive outcomes.

Birmingham Young People’s Service provides holistic support services for young people 10 to 25 with needs related to alcohol and substance misuse, including those that are affected by a family members alcohol and substance misuse.

All Complex Needs Practitioners are expected to work days, evenings, and weekends across the community and within our multi-agency partnership settings, when required, which will need a flexible working pattern from the successful candidate. The caseload will include a mixture of community and multi-agency referral pathways including health, social care, education, youth provision, and criminal justice.

As an energetic and confident self-starter, you will have a qualification in health/social care, youth and community work (e.g., NVQ Level 3 or above, Dip SW, Mental Health Nursing, Counselling, Addiction Studies).  Alternatively, we will consider candidates with experience of working in the health & social care field, education settings, alcohol, and substance misuse fields with a commitment to complete NVQ Level 3 Health and Social Care.

Experience of liaising with voluntary and statutory agencies and health professionals and engaging effectively with clients in a variety of settings is essential. You will also need a flexible approach, excellent record keeping and report writing skills. We also work on an outreach basis, with a central hub base at our head office.

We have two vacancies available – they are full-time permanent roles requiring the post-holder to work 37 hours per week.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary.

Fixed term contract until 31 August 2026

Birmingham

You have an understanding of substance misuse and associated health and social issues and experience of working with young people in an addictions or social care setting.  All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Practitioner.

Right now, we’re looking for a self-motivated individual to join us at our Grow Project in Birmingham. This innovative project is led by young people who are affected by drug or alcohol use, they learn how to grow their own food, cook healthy meals, make new friends and have the chance to work towards qualifications. Your challenge? To provide brief and long-term interventions which will incorporate outdoor spaces and activities that promote healthy lifestyles and reduce substance misuse. You will also develop care plans, provide case management, ensure integrated pathways and support the development of family intervention within the wider team. You will also allocate and oversee the work of peer mentors and volunteers as required.

An energetic and confident self-starter, you have a qualification in health/social care, youth and community care (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies).  Alternatively, we’ll consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care. As well as good knowledge of alcohol/drug and health related issues, you're used to liaising with voluntary and statutory agencies and health professionals and comfortable engaging with clients in a variety of service delivery settings. What’s more, you have a flexible approach, a commitment to the principles of confidentiality and the ability to write client records and report and fulfil data requirements.

This is a fixed term contract until 31 August 2026 requiring the post holder to work 37 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted. 

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary.

About the role?

We have an exciting opportunity for a Contact Centre Advocacy Team Leader to

To lead (through coaching, support, training and performance management) Contact Centre and Advocate practice and delivery. You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients.

About you

We are looking for a strong and resilient leader with a minimum of 2 years experience of managing a team. Desirably you will be a qualified advocate and/or possess experience of working in a multi-channel contact centre with experience of Telephony, Email, Webchat and case management.

You will be committed to driving high performance and practice standards by actively engaging with our Management and support teams to interpret data. Thereby, making informed decisions and ensuring that the highest standards of user experience and advocacy are achieved.

You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice.

You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users.

How will you make a difference?

You will be responsible for ensuring your team delivery of the highest standards of user experience, ensuring that all contact with clients is outcome driven.

You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis.  Assisting them to grow in confidence and empowering them to assist those in need of support.

You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected.

Benefits 

• 28 days annual leave plus bank holidays, pro-rata for part time colleagues 

• 5% employer pension & 3% employee contribution 

• Salary sacrifice pension scheme 

• Separate Life Assurance Cover 

• Staff discount scheme including retail discounts, entertainment, holidays etc 

• Discounted Gym Membership; Employee Assistance programme. 

• Supportive working environment fostering a good work/life balance. 

• Support with continuous professional development. 

Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us via our website for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications: 15th November 2024, 12 pm

Overview

Job Title: Head of Youth Services
Reporting to: Director of Youth and Participation
Responsible for: Community Manager and Peer Support Team Leader
Contract: Permanent, Full Time
Salary: £45,000 per annum
Base: Hybrid, home and London office
Closing Date: Friday 22nd November 2024 (5pm). Please note that reserve the right to close the job advert early if we receive a high number of applicants, so encourage applying early.
Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Remote and flexible working;
• Company Health Insurance;
• Excellent opportunities for training and career progression.

About The Mix 
The Mix is the UK’s leading digital charity for under 25s, reaching over 6 million young people each year. Whatever issue a young person is facing, The Mix is always there for them - via our website, over the phone or via social media. Our support is free, confidential, and anonymous and can be accessed wherever young people are.

Job purpose
To oversee the development and delivery of Peer Support services under The Mix brand, including its Peer Chat helpline and Online Community

Key Responsibilities

Strategy and planning

• Advise on the strategic development of all Peer Services under The Mix brand and the delivery of plans to achieve our ambitions
• Manage the Peer Services budget and forecast, reporting into the Director of Youth and Participation
• Create plans for future developments, including writing proposals, while responsible for the excellent day-to-day management of project work
• Work collaboratively with Income and Marketing teams to develop income generation opportunities as well as the effective promotion of our services

Service delivery

• Lead on the launch of The Mix’s new Peer Chat service
• Lead on the growth of The Mix’s Peer Chat, Community and Group Chat services
• Lead on the rostering and management of staff and volunteers within The Mix’s Peer Services
• Oversee quality-control initiatives, data protection and the delivery of the highest level of safeguarding within Peer Services, working with colleagues as appropriate
• Report on service performance to inform operational planning and monitoring
• Work with our Data and Insights Team to produce research and implement external surveys as required

Person Specification

Essential

• Experience of managing one-to-one services, ideally within a local authority, NHS, social enterprise or charity setting
• Experience of applying new technologies and platforms within a services context
• Experience and passion for leading and developing teams and working with volunteers

Desirable

• Excellent communications and interpersonal skills, able to act as ambassador for Mental Health Innovations and The Mix
• Experience working at a similar level in a small organisation, or in a larger team looking to take the next step
• Good financial understanding, including the ability to shape and manage effective budgets
• Experience of delivering or overseeing clinical services
  Experience of working with young people
  Experience of managing safeguarding procedures and processes

Rural Action Derbyshire 

Chief Executive Officer 

Salary: £50,000-£54,000 depending on experience 

Working hours: 37 hours per week 

Location: Matlock, with travel around Derbyshire. Opportunity for some remote working but regular presence in the office is essential 

Contract: Permanent (subject to a 6 month probationary review) 

Due to the retirement of the current CEO, Rural Action Derbyshire (RAD) are looking for a compassionate and value-driven leader to steer RAD into the next chapter. 

About Rural Action Derbyshire (RAD) 

RAD is a well-established charity based in Matlock and is seeking an experienced and visionary leader with a good understanding of rural issues. 

Set up in 1924, RAD aims to improve the lives of those living and working in Derbyshire to have access to services and jobs so that no-one should be unfairly disadvantaged because they live in a rural area. 

Our ambition is to address rural disadvantages, ensuring our rural communities are sustainable, vibrant and accessible to everyone regardless of age, background or income. We make our beneficiaries' lives better by offering advice, support and training to individuals and communities, as well as initiatives such as providing transport options to help people get to work, and running an oil buying scheme to help keep energy costs down for more isolated properties.

We have a highly motivated and knowledgeable staff team who use their unique talents and skills to provide a wide range of services. We are committed to making a difference to the lives of people in our rural communities.

About the role 

The next CEO will provide strategic leadership and vision for RAD, working closely with the Board of Trustees and staff team to drive RAD’s mission and objectives. The CEO will be responsible for leading the organisation's strategic direction, ensuring sustainability, and representing RAD externally to strengthen partnerships and raise the charity’s profile.

It is essential that the new CEO can demonstrate a deep understanding of the unique challenges rural communities face, ensuring RAD’s work is impactful and community-centered. 

The new CEO must have experience of successfully managing a team of staff, securing new income streams, and the development and delivery of services. 

RAD is seeking someone who is both compassionate and supportive, with an inspirational ability to lead by empowering those around them.

If you are resilient, values driven leader with a passion to make a difference, then you may be the person we are looking for. 

We offer a great benefits package with enhanced annual leave. As an employer, we are committed to flexible working, the next CEO will have the autonomy to plan and manage their own diary and time, taking into account the needs of their role and the staff team. At RAD we respect everyone's individual identity, celebrate difference and encourage applications from all candidates irrespective of background.

How to Apply    

Please click 'Apply’ to be redirected to our website, where you can download the Candidate Information Pack and Job Description and find details of how to apply.    

For an informal conversation about the role and application process, please contact Anh at Atkinson HR Consulting.

A call may be arranged with the outgoing CEO or Chairman if you have any questions about the role.

Key Dates 

Closing Date: 12noon, Monday 2nd December 2024 

First Stage Interviews (Remote): Monday 9th December 2024 

Final Interviews (In-person in Matlock): Tuesday 17th December 2024 

Click here to read this advertisement in Welsh.​

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Samaritans Cymru have an exciting opportunity to join their team in Cardiff as Senior Policy and Influencing Manager.

You’ll lead our vital Policy and Influencing work in Wales, help shape emerging Welsh Government Strategy, develop new policy positions, consultation responses and briefings to create positive change. You’ll also build and enhance our relationships with Political stakeholders, partners and across the Samaritans team in Wales.

It’s a great time to join Samaritans as we’re currently delivering our strategic delivery plan and the work you do in this role will contribute towards our vision that fewer people die by suicide.

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​The role

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The role offers great scope to use your Policy and influencing skills to effect change. You will work closely with Welsh Government, Senedd Members and sector partners to ensure Strategy and Policy relating to Suicide and self harm prevention is ambitious, evidence-based and informed by those with lived experience.

As a leader within the Wales team, you will provide strategic influencing advice, policy analysis and engagement expertise to ensure the organisation is equipped to capitalise on opportunities to achieve real and lasting change in line with our goals. 

In this role you will focus on building our visibility and impact through the delivery of effective influencing and engagement strategies at a national and local level.

The work is varied. Suicide Prevention requires engagement with a diverse range of policy areas including Mental Health, Health, Transport, Justice and Education.

You role will see you analysing the external context and how its changing, Identifying evidence gaps and research requirements then overseeing new pieces of research and analysis. You’ll have a passion for developing credible and impactful policy recommendations to bring about changes in policies of Welsh Government, local government and other relevant sectors and public services. 

To do this, you’ll work closely with policy and influencing teams across the organisation to ensure a consistent and unified approach. 

We’re a flexible and inclusive organisation with a growing team in Wales. It’s a great time to join Samaritans in delivering our vision that fewer people die by suicide in Wales. 

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The terms

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• Initially a 10 month fixed term contract covering for Maternity leave
• Full time - 35 hours per week
• £39,000 to £41,000 per annum
• We are passionate about flexible working, talk to us about your preferences
• Based in Wales, with a blend of home working and from our Cardiff based office with actual home/office mix to be determined.
• Some occasional out of hours/weekend attendance at events/meetings within the Welsh region.

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Full outline of the opportunity can be found here in English and here in Welsh.

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Employee Benefits

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We offer some brilliant benefits including flexible working, family-friendly policies, and training to support your development. You'll have 28 days annual leave, plus bank holidays and we match your pension contribution up to 5%. You can claim money back via a Health Cash Plan and wellbeing options including a free subscription to Headspace and a PerkBox discounted shopping account.

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Hybrid and flexible working:

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We are a flexible organisation, and we embrace hybrid working – a mix of connecting in-person and virtually.  We’re aware that the world is changing, and we all want and need different things from our work and home lives.

From January 2025, alongside the ability to work from home, we’re moving to a framework of mandated, in-person time each year. This expectation is around 2 days per month. This includes a blend of in person meetings with your line manager, team meetings and working in-person with colleagues in other areas of the organisation. We believe this approach will enable our people to communicate, connect and collaborate in the most effective, positive and inclusive way. We’ll also looking at how we improve effectiveness of how we work together virtually. Further info can be found on our careers website.

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Application

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Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. We warmly welcome applications from a diverse range of backgrounds and experiences.

If this role sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and provide a Cover Letter (2 pages maximum) tailored around your motivations for applying and your transferable skills and experience. This role will close for applications midnight on 17 November 2024 with interviews scheduled for week commencing 28 November, to be held in person at our Cardiff office. 

Internally the job title will be Recovery Worker

You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Waythrough’s Tower House as a Recovery Worker.

Tower House is a mental health, supported housing, working to a recovery model. We provide a range of support services for people with mental ill health to access in their local community, including outreach support, peer support and supported housing. We have been operating in the area for a number of years and offer a staffed service to our residents aged 18 and upwards.

We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in.

Responsible for helping and inspiring the people who use our services, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure – you will have every chance to shine.

Candidates with an understanding of mental health issues would be welcomed and full training will be provided. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.

In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.

This is a permanent, part-time role requiring you to work 30 hours a week.  

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.