Advice / Information Jobs
Location: Remote - Multiple locations
Gloucestershire · Wiltshire · Dorset · Somerset · Cornwall · Devon · BristolHome based in the South West
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 09 October 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 18 and 21 October 2024
As part of the selection process, you will be required to complete an IT assessment.
Anticipated start date and induction: 02 December 2024
Have a passion for delivering training and events? Love supporting the development of your community?
Well, we've got a spot for you in our team at Community Southwark! Together, let's make a significant change and bring excitement, inclusivity, and solidarity to Southwark.
Community Southwark is umbrella organisation for charities and community groups in Southwark. Our vision is thriving communities with the power, resources, and partnerships to create a more equal Southwark.
We have 1,000 Voluntary and Community Sector (VCS) members. We have over 60 years’ experience of offering free services and making connections, including:
· Advice and training (e.g. governance, funding, evaluation and impact)
· Networks to bring groups together and influence decision makers
· Tailored support for ethnic minority led groups
· Information sharing through our e-bulletins, social media, venues and funding databases
· Advertising, matching, and celebrating volunteers, including Healthwatch Ambassadors and corporate volunteers
We have strong and productive links with funders, Southwark Council, businesses, and the local NHS. We host Healthwatch and a network of Health Ambassadors. We work in partnership to support thriving neighbourhoods and community led solutions to the borough’s deep-rooted inequalities.
Our 2022-26 Strategy
· Enable a more impactful, collaborative, and sustainable Voluntary and Community Sector
· Support the creation of a more inclusive, diverse, and equal Southwark
· Increase the sector’s ability to influence change no matter the size or background of an organisation or individual
We welcome applications from all sectors and experience levels. We particularly encourage applications from disabled, Black, Asian and Minority Ethnic (BAME) people and people from LGBTQ+ communities.
Job Description
Main Purpose
The VCS Support Officer role provides advice and support for voluntary and community organisations about organisational development. It equips organisations and individuals with the skills and knowledge to run effectively, legally, and sustainably – enabling them to create thriving communities and a more equal Southwark.
The role has a wide remit and is guided by the needs of Community Southwark members. The key objectives are:
· Providing support and advice
· Networks and events
· Learning and Development
· Information and Resources
· Safeguarding
Person Specification
Knowledge, Skills and Experience Needed
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Knowledge and experience of the Voluntary and Community Sector
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Understanding of good governance and organisational management, including working with trustees and voluntary management committee members
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Ability to facilitate workshops and focus groups as well as excellent presentation and communication skills both written and oral
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Good organisational and project management skills including financial planning, time management, project planning, monitoring and evaluation
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Ability to interpret research, legislation and policy and present it in an accessible way
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Knowledge of safeguarding issues and demonstrable ability of learning about them
Benefits:
· 30 days annual leave (exclusive of public/bank holidays) per annum; pro-rata for part-time employees.
· 2 Volunteering Days per annum (pro rata)
· £535 annual training allowance.
· Pension – Employer contribution: 5%
· Cycle to Work Scheme.
· Flexible working
· Enhanced maternity and paternity pay
· Employee Assistance Programme (24/7 confidential helpline for personal or professional concerns)
We are the umbrella body for the voluntary and community sector in Southwark.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
* Internally the job title will be Crisis Recovery Worker
You’re caring, flexible and creative, thrive under pressure, know how to connect with people at all levels and really enjoy helping others to live as independently as possible. You’d also like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire individual recovery for the people they work with. Welcome to Richmond Fellowship’s Willow House as a Crisis Recovery Worker.
Willow House - Central Lancashire Crisis Service is a mental health recovery house in Coppull. We are working to a recovery model, and are accessed by referral as either hospital preventions, step down, respite and crisis point support. We have been operating in the area for a number of years and offer a 24hour staffed service to our residents aged 16 and upwards.
We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone. That’s where you come in. Responsible for helping and inspiring the people who use our services to maintain their tenancy and independence in the community, we’ll rely on you to work with them to come up with a personal support plan that will see them achieve their goals and aspirations. Whether it’s developing their domestic and finance management skills or accessing work, leisure or educational opportunities, one thing’s for sure ‐ you will have every chance to shine.
No relevant experience is required as full training will be provided, although candidates with an understanding of mental health issues and/or lived experience would be welcomed. More important is your caring and compassionate nature and empathy and enthusiasm for helping others. Whatever your background, you’ll need to be happy to work both independently and within a team and willing to be part of a weekly rota system and available for on call duties.
In return for your skills and enthusiasm, this role comes with some really great benefits and excellent training and development opportunities.
This is a permanent full-time role requiring the post holder to work 37.5 hours per week.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
We are committed to increasing our diversity and welcome applications from those with lived experience.
On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind will be renamed to reflect the new organisation.
Home and Well Adviser
Hours: 20 hours per week (some flexibility)
Salary: £25,000 pro rata
Location: At home with some time in the Petersfield Citizens Advice office (GU32 3HH) and Petersfield Hospital (GU32 3LB)
Responsible to: Head of Advice
Are you passionate about helping vulnerable people – especially those in poor health – access the support they need? If so, this may be the role for you!
Home and Well is a project developed by Citizens Advice Hampshire, in partnership with a range of other agencies, and has been running successfully over the last year. Building on this success, Citizens Advice East Hampshire is looking to recruit an adviser to support vulnerable people at risk of hospitalisation and support for those in the Petersfield Hospital and in the community.
The position of Home and Well Adviser is offered on a fixed-term contract to the end of March 2026 The role is part-time, 20 hours a week with a requirement to attend Petersfield Hospital at least once a week. Training will be provided for the right candidate. As this involves working with vulnerable members of the community, a DBS check will be required.
The role will also support people with Priority Services Registration, providing initial financial assessments, introducing them to utility company payment schemes, giving fuel poverty advice, and related support. You will have excellent communication and IT skills, be able to collate statistics, manage your targets and develop working relationships effectively. Full training will be provided for the right candidate.
Closing Date: 7th October 2024 at 12 noon
Interview Date: to be held on 15th October 2024 in the Bordon Citizens Advice office (GU35 0BS)
Please contact Citizens Advice East Hampshire for an application pack.
Please note that CVs will not be accepted as part of this application
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AAFDA was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.
Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown. Most of these families suffer significant problems including relationship breakdown, job difficulties/loss and mental and physical health issues. We help these families in many ways, our prime function being to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.
AAFDA (Advocacy After Fatal Domestic Abuse) is a growing Charity and to meet the demands of this growth, we are looking for an exceptional candidate to join our team in a highly rewarding opportunity. Although home based, some travel will be required - frequency will be commensurate to the role. We welcome applications from candidates with experience of domestic abuse. We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.
Our Specialist Advocates support families impacted by fatal domestic abuse through provision of lay advocacy for and on behalf of families with a range of statutory service providers (e.g. those conducting reviews and inquiries, social services, police, housing) and work to build good relations between all parties. To ensure that families get the support they need, you will use AAFDA’s Home Office endorsed seven-step approach to working with individuals and families, to ensure that they receive the best possible support and advocacy to restore dignity and relief for families and to help them cope and recover. Through trauma-informed approaches, you will:
- listen to families and advocate for them in a complex system that too often treats them as passive participants and overlooks the value of their insight;
- provide information, support, guidance, advice and advocacy on Domestic Homicide Reviews, Mental Health Reviews, Inquests, Independent Office of Police Conduct inquiries and other types of Inquiries;
- manage families’ expectations of the legal and procedural processes facing them by supporting families in meetings with agencies such as health, police and local authorities;
- give families practical help on a wide range of issues - including help with letter writing or advocating with employers and local authorities on the families’ behalf;
- Support AAFDA in our bringing families together in AAFDA’s peer support events, such as the Hear Our Voice weekend and the on-line peer support Zoom sessions, where families can speak with others to share their experiences and stories. This will involve occasional evening work.
This role is offered on a full-time basis.
In return for joining us, we will offer you:
- 25 days annual leave per annum, plus bank holidays
- Excellent development and training opportunities
- Pension Scheme
- Healthcare Scheme
- Employee Assist Scheme
To apply for this role, please submit a supporting statement along with your CV.
Closing date: 5pm on the 17th October.
Applicants will be shortlisted according to how well they meet the criteria in the person specification. Please highlight and explain how you meet these in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. Please note that we will not progress applications where the supporting statement does not address the criteria for the role being applied for.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.
As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 43 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.
We are looking for graduates who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as an Education Worker on IntoUniversity’s Graduate Scheme, helping to change the lives of young people.
We believe that our Graduate Scheme is one of the most exciting in the charity sector, an excellent career opportunity with exceptional training and hands-on experience, opportunities for promotion, and the chance to work with young people and colleagues who will challenge and inspire you.
Locations: We have positions available in Clacton-on-Sea, Gateshead/Newcastle, London, Nottingham
Contract: Full-time, permanent
Applications close: 9am Monday 14th October 2024
Start date: January 2025
Salary
London-based positions: £30,000 (including £2,600 London contribution) Other locations: £27,400
What to expect on the Graduate scheme
How does the Graduate Scheme work?
You’ll be joining our charity as a permanent member of the team.
Our Graduate Scheme provides two years of training and career development and we ask candidates to commit to staying with the charity for at least this duration.
After completing your first year of the programme there will be the opportunity for everyone on the graduate scheme to take on a new challenge and apply for a promotion to Senior Education Worker, subject to satisfactory performance in role.
And after you’ve completed the two-year scheme, you’re guaranteed a position with us - our Graduate Scheme roles are permanent jobs.
New job roles and further promotions are regularly available - many of our Education Workers go on to become Centre Leaders running our centres, or take up promotion opportunities in central operational or Head Office roles.
What could my day look like?
The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.
In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.
As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Forcesline is SSAFA's frontline telephone service handling both day-to-day and more complex enquiries from the Armed Forces community.
This role is responsible for the management and development of the Forcesline service and will also act as point of contact for the Veterans Gateway. The Manager will lead and support a team of advisors, developing the service in response to the needs of the clients and technological requirements, as well as ensuring a high quality of service. The role involves the preparation of data, briefings, presentations and some media work.
About the role
This role requires the management of a small team of advisors who provide free confidential listening, information and signposting service for serving personnel, their families, veterans and professionals who are looking for help. It requires a resilient individual who is able to both support the team and develop the service as it moves forward with advances in technology enabling wider means of communicating with those it is helping. It is an exciting time to join as these changes are currently occurring and you will be involved with this transition.
About the team
You will work with a great team of advisors who are both experienced and skilled. All Forcesline Welfare Advisors are trained in Safeguarding and each practitioner has at least a Level 2 Counselling qualification. Their experience covers former Samaritans, Pastrol Care, Social Work and Police Despatch Calling. As a team they learn and support one another. You as their Manager will be fully involved with this and will ensure SSAFA delivers on its mission as a trusted source of support to the Armed Forces Community as their times of need.
About you
You will have had experience in delivering welfare support to others, and ideally this has been gained through a helpline. While the team is small, some management experience would be desirable. You will also need to be technically competent as most of this work will be done virtually through digital means.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2022 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: 09:00 on 14 October 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: Week Commencing 21 October 2024
Location: Remote - Multiple locations
West Sussex, UK · East Sussex, UK · Surrey, UK · Oxfordshire, UK · Kent, UK · Jersey · Isle of Wight, UK · Hampshire, UK · Guernsey · Buckinghamshire, UK · West Berkshire, UK
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South East region, which includes: Berkshire, Buckinghamshire, Guernsey, Hampshire, Isle of Wight, Jersey, Kent, Oxfordshire, Surrey, Sussex.
There will be occasional travel around the South East Region and you may be required to travel at short notice for face to face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the ten SSAFA branches in the South East, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South East Region would be valuable.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 07 October 2024 . SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. As part of the selection process, you will be required to complete a verbal reasoning test and an IT assessment.
Location: Our offices at Wesley Memorial Hall in central Oxford, outreach locations and home
Hours: 21 hours per week (0.5676 FTE)
This role is designed to meet the debt advice needs of Oxford residents. The post holder will provide debt advice including benefit checks, ways to raise income and reduce overheads. Advice will be given by telephone/email, by appointment in person at our office, and to drop in clients at outreaches.
- A trainee position may be considered for the right candidate at a trainee salary level
- A fully remote position may be considered for a candidate with relevant experience.
Role purpose: to provide an effective and efficient debt advice service to local residents within the aims, policies and principles of the CA service.
Key responsibilities:
- Interview clients using sensitive listening and questioning skills in order to allow clients to explain their problem(s) and empower them to set their own priorities.
- Use the Citizens Advice Information System to find, interpret and communicate the relevant information.
- Research and explore options and implications so that clients can make informed decisions.
- Act for the client where necessary by negotiating, drafting or writing letters and telephoning.
- Liaise and negotiate with other statutory and voluntary organisations to progress the client’s case and ensure they receive all assistance available.
- Signpost and refer internally and externally as appropriate in order to link clients into additional relevant support .
- -Ensure that all work conforms to the office systems and procedures
- Maintain detailed case records for the purpose of continuity of casework, information retrieval, statistical monitoring and report preparation.
We're looking for:
- Experience of advice work in debt and benefits. Ideally also experience in a wider range of areas - for example, housing, employment, consumer and immigration.
- Ability to work sensitively with a diverse range of clients
- An understanding of the issues involved in interviewing clients, particularly those who may be experiencing stress and anxiety.
- An ordered approach to your work and an ability to follow set procedures concerning casework and file management etc
- Ability to use IT in the provision of advice and the preparation of reports and submissions.
- Good oral communication skills with particular emphasis on negotiation and representation skills on the telephone.
- Ability to communicate effectively in writing with particular emphasis on negotiation and representation skills and on preparing grant applications, reviews, reports and correspondence.
- Numeracy skills required to understand statistics and check calculations.
- Ability to monitor and maintain own work to comply with set standards
- An understanding of and commitment to the Aims and Principles of the Citizens Advice service including the services Equal Opportunities policies.
- Ability to work independently without close supervision, to prioritise own work, meet deadlines whilst contributing to the wider Citizens Advice team.
Why join us?
As a Debt Caseworker, your work will directly impact the lives of our clients, helping them navigate challenging situations and find the solutions they need. Benefits for working with us also include 28 days holiday per annum pro-rata, plus pro-rata bank holiday allowance, access to our Employee Assistance program, and a 5% employer pension contribution. You will get to work with our friendly and dynamic team, all committed to making a positive change in our community.
Apply now!
If you are dedicated to making a positive difference, we would love to hear from you. More details available on our website via the apply button
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are we?
London Gypsies and Travellers (LGT) is an organisation which challenges social exclusion and discrimination, working for change in partnership with Gypsy, Roma, and Traveller people.
Our Bright Futures programme provides mentoring, employability, and wellbeing support for Gypsy, Roma and Traveller young people aged 15 – 25 years. We work directly with the young people through tailored mentoring and consistent support to build motivation, confidence, and resilience.
What are we looking for?
We are seeking Youth Mentors with a passion and willingness to empower young people to achieve their full potential.
As a Youth Mentor on our Bright Futures team, you will play a pivotal role in guiding and supporting young people through their personal and employment journeys. You will be a consistent positive presence in their lives, offering advice, encouragement, and a listening ear to enable young people to navigate challenges and transform their future.
Being a Bright Futures Youth Mentor involves:
· Building trust-based relationships with young mentees
· Providing 1:1 mentoring and support to our young mentees on navigating challenges and achieving aspirations
· Guiding young mentees in exploring their interests and accessing training and employment opportunities
· Monitoring, recording and reporting on mentee/s journey and progress
· Collaborating with the programme team for group workshops and community outreach
We are looking to expand our mentoring to GRT communities across London and are offering flexibility around weekly hours and a combination of onsite and offsite mentoring and outreach based on mentee and mentor availability and needs. Do apply and/orget in touch with us to discuss your availability and interest and finding a mutually suitable working arrangement.
What difference will a Bright Futures Youth Mentor make?
Young people from the Gypsy, Roma and Traveller communities often face significant barriers to education, employment, and social inclusion. Starting from a young age, many of them experience open discrimination and stereotyping leading to isolation from mainstream society, loss of opportunities in training and employment, and poorer mental and physical health outcomes among other things.
As a Youth Mentor, you can be the catalyst for change, opening doors to new possibilities and enabling a more inclusive and empowered future for these young people and their communities.
- Through your mentoring and support, you can facilitate:
- Individual Empowerment: Enabling young people to develop a self and purpose, overcome barriers, and realize their potential to engage with confidence in wider society
- Enhancing Employability: Equipping them with the skills, knowledge, and confidence to secure meaningful employment and a sense of purpose
- Promoting Wellbeing: Encouraging healthy lifestyle choices and emotional resilience
- Community Upliftment: Creating a ripple effect of positive change within the GRT community through the next generation
- Tackling Discrimination: Providing young people with the awareness, confidence and support to stand up to the constant and pervasive prejudice and bias present in their lives
Why become a Bright Futures Youth Mentor?
Along with the satisfaction of making a lasting difference in young people’s lives, our Youth Mentors also receive:
- Induction and training suited to the role of mentoring young Gypsy, Roma & Traveller people
- Regular meetings with, and support from, the mentoring programme team
- Opportunity to share experiences through interactions with other mentors and team, wider organisation, and community members
- Valuable experience in developing your support and mentoring skills with vulnerable young people
- Professional growth via outreach, training and development opportunities
- All reasonable expenses reimbursement (e.g. travel and refreshments during meetings)
Application
We are recruiting for Youth Mentors on a rolling basis to expand our capacity and meet growing need for mentors. Contact us to express an interest and/or for an informal no-obligation chat about the role.
We are keen to hear from people with different backgrounds and experiences, including the Gypsy, Roma, and Traveller (GRT) community, as long as you are open and committed to learning and working sensitively with marginalised young people.
We are interested in passionate and committed individuals, with good communication and interpersonal skills, the ability to dedicate a few hours a week to mentoring, and a willingness to make a difference in a young person's life.
If this is you, but you are unsure of what the role entails or if you fit, we encourage you to still apply, or contact us to find out more.
The client requests no contact from agencies or media sales.
Ref: WIP-241
Due to the nature of this role, we are looking for female applicants only. The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.
Are you a dynamic, compassionate, and target-driven individual with a proven record of working in a multiagency/disciplinary team and engaging positively with challenging people or other vulnerable groups? Looking for an exciting and highly rewarding new career opportunity?
If so, join St Giles Trust as our Women’s Early Intervention (CJS Project) Caseworker to provide a comprehensive and holistic assessment which links arrest to accessing community support, bringing Police custody and community together in collaboration to support and or divert women from further offending.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes, and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions, and gang involvement, hold the key to positive change in others.
About this exciting opportunity
St Giles Trust have been funded by the Ministry of Justice’s Women’s Interventions Funding to deliver a gender specific service in Coventry for women who are on the periphery of the criminal justice system. Our service will use credible lived experience staff that will position themselves across multiple ‘reachable’ moments for example, working in police stations, courts, and probation to divert women into appropriate support, activities & interventions. We follow a Trauma-Informed responsive delivery model, supporting women who have highly complex & interlinked needs to reduce and desist from future potential offending. We are looking for experienced caseworker-facilitators who will be able to identify additional and specialist learning needs and identify barriers within our female client groups. The mentor facilitators should be able to address and support across the pathways listed below whilst delivering a Healthy Relationship programme within a group setting.
What we are looking for
• Understanding of the issues faced by females involved or at risk of becoming involved in the criminal justice system.
• A knowledge and understanding of providing support, advice and advocacy to vulnerable clients and the ability to communicate this knowledge in a variety of ways.
• We would particularly welcome applications from women with lived experience or experience of working in a Mental Health/Wellbeing Service/Role as well as those with experience and understanding of working with other supportive organisations (i.e. Finance, Benefit and Debt Service).
• Ability to assess clients’ needs and provide client-led support.
• Ability to calculate risk and implement safety procedures when engaging with vulnerable female clients in the community.
• Experience delivering group work.
• An awareness or understanding of the issues raised when working with women in police custody or a similar area.
• An awareness of options for support available for this client group in these areas:
Welfare and housing rights
Anti-social behaviour legislation
Health, including mental health
Domestic abuse and sexual violence
Risky Sexual behaviour
Substance misuse
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: 6th of October 2024.
Interview Date: 23rd of October 2024.
Wales (Newport, Cardiff, Wrexham)
Ref: FWW-241
Are you a proactive, flexible, and target-driven individual with a proven record of working with male adults in the criminal justice system whether in the community or in prisons? Do you have extensive recent experience of providing specialist money and/or Welfare benefit advice?
If so, St Giles Trust is looking for a collaborative Financial Wellbeing Coach to join our team, where you will be responsible for the delivery of Finance, Benefit and Debt services to referrals made by Wales Probation Service.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes, and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions, and gang involvement, hold the key to positive change in others.
About this key role
As our Financial Wellbeing Coach, you will provide person-centred support to a caseload of service users who will either be serving community sentences or have been released from prison. This will involve undertaking assessment and action planning with individual service users and creating a safe and trusting environment, using trauma-informed practice to successfully facilitate a supportive and constructive relationship with service users.
We will also count on you to deliver a range of interventions to service users which contribute towards the achievement of prescribed outcomes, including group work sessions, and to work with service users flexibly, meeting and undertaking interventions in a range of locations across a wide geographical area. Developing and maintaining positive working relationships with external agencies and working towards contractual targets and outcomes within agreed timescales and in line with specified quality standards are also vital aspects of the role.
What we are looking for
• Experience of engaging successfully with challenging people, e.g., those with complex and multiple needs
• Proven record of working with partner agencies
• Evidence of training at specialist level in money and/or welfare benefits advice
• Higher level certificate in money and/or welfare benefit advice from accreditation
• The ability to assess clients’ needs and provide tailored, client-led support
• Able to work sensitively with clients applying trauma informed strategies
• Welsh Language and a full driver’s licence and access to a vehicle is desirable.
• Excellent interpersonal, relationship building and communication skills, both verbal and written
• Welsh speaker desirable
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting, and promoting the safety of our clients. An enhanced DBS check is required for all successful applicants.
As the successful candidate will need to undertake security vetting, although we encourage people with lived experience to apply for our roles, ex-offenders as defined by the MOJ (‘Ex-offenders are defined as individuals whose community/suspended sentence order; license or post sentence supervision has been completed and there is no longer a right to recall’) may not pass security vetting.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, childcare vouchers, season ticket loan and much more.
Please note St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 11pm, 12th October 2024.
Interview date: 25th October 2024.
A ydych chi'n unigolyn rhagweithiol, hyblyg sy'n cael ei yrru gan dargedau ac sydd â hanes profedig o weithio gydag oedolion gwrywaidd yn y system cyfiawnder troseddol boed yn y gymuned neu mewn carchardai? A oes gennych chi brofiad helaeth diweddar o ddarparu cyngor ariannol arbenigol a/neu ar fudd-daliadau lles?
Os felly, mae Ymddiriedolaeth St Giles yn chwilio am Hyfforddwr Lles Ariannol cydweithredol i ymuno â'n tîm, lle byddwch chi'n gyfrifol am ddarparu gwasanaethau Cyllid, Budd-daliadau a Dyledion i unigolion a atgyfeirir atom gan Wasanaeth Prawf Cymru.
Ynghylch Ymddiriedolaeth St Giles
Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir y mae ei hangen arnynt yw Ymddiriedolaeth St Giles. Yn ganolog i'n hethos mae ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau fel cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol ac aelodaeth mewn gangiau, yn allweddol i newid cadarnhaol mewn eraill.
Ynghylch y rôl allweddol hon
Fel ein Hyfforddwr Lles Ariannol, byddwch yn darparu cymorth sy'n canolbwyntio ar yr unigolyn i lwyth achosion o ddefnyddwyr gwasanaeth a fydd naill ai'n treulio dedfrydau cymunedol neu wedi cael eu rhyddhau o'r carchar. Bydd hyn yn cynnwys cynnal gwaith asesu a chynllunio gweithredu gyda defnyddwyr gwasanaeth unigol a chreu amgylchedd diogel ac ymddiriedus, gan ddefnyddio arfer sy'n seiliedig ar drawma i hwyluso perthynas gefnogol ac adeiladol â defnyddwyr gwasanaeth yn llwyddiannus.
Byddwch hefyd yn darparu amrywiaeth o ymyriadau i ddefnyddwyr gwasanaeth er mwyn cyflawni canlyniadau rhagnodedig, gan gynnwys sesiynau gwaith grŵp, ac yn gweithio gyda defnyddwyr gwasanaeth yn hyblyg, gan ymgymryd ag ymyriadau mewn amrywiaeth o leoliadau ar draws ardal ddaearyddol eang. Mae datblygu a chynnal perthynas waith gadarnhaol gydag asiantaethau allanol a gweithio tuag at dargedau a chanlyniadau cytundebol o fewn amserlenni y cytunwyd arnynt ac yn unol â safonau ansawdd penodedig hefyd yn agweddau hanfodol ar y rôl.
Yr hyn yr ydym ni'n chwilio amdano
• Profiad o ymgysylltu'n llwyddiannus â phobl heriol, e.e. rhai ag anghenion cymhleth
a lluosog
• Hanes profedig o weithio gydag asiantaethau partner
• Tystiolaeth o hyfforddiant ar lefel arbenigol mewn cyngor ariannol a/neu budd-daliadau lles
• Tystysgrif lefel uwch mewn cyngor ariannol a/neu fudd-daliadau lles trwy achrediad
• Y gallu i asesu anghenion cleientiaid a darparu cymorth wedi'i deilwra a arweinir gan gleientiaid
• Y gallu i weithio mewn dull sensitif gyda chleientiaid sy'n defnyddio strategaethau sail-trawma
• Mae gwybodaeth o'r Gymraeg a thrwydded yrru lawn ynghŷd a mynediad at gerbyd yn ddymunol.
• Sgiliau rhyngbersonol, meithrin-perthynas a chyfathrebu rhagorol, ar lafar ac yn ysgrifenedig
• Siaradwr Cymraeg yn ddymunol
Fel sefydliad sy'n gweithio gyda phlant ac oedolion sydd mewn perygl, rydym wedi ymrwymo i ddiogelu, amddiffyn a hyrwyddo diogelwch ein cleientiaid. Mae angen gwiriad DBS manylach ar gyfer pob ymgeisydd llwyddiannus.
Bydd angen i'r ymgeisydd llwyddiannus ymgymryd â fetio diogelwch. Er ein bod yn annog pobl sydd â phrofiad personol i wneud cais am ein rolau, efallai na fydd cyn-droseddwyr fel y'u diffinnir gan y Weinyddiaeth Cyfiawnder ('Diffinnir cyn-droseddwyr fel unigolion y mae eu gorchymyn dedfryd gymunedol/ataliedig, goruchwyliaeth trwydded neu ôl-ddedfryd wedi'i chwblhau ac nid oes hawl bellach i alw'n ôl') yn pasio fetio diogelwch.
Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cynghori a chwnsela, talebau gofal plant, benthyciad tocyn tymor a llawer mwy.
Dyddiad cau: 11pm, 12 Hydref 2024.
Dyddiad cyfweld: 25 Hydref 2024.
Camberwell with regular travel across London
Ref RSL-241
Are you a proactive, organised and collaborative individual with a proven record in managing and coordinating tasks and programmes of work and managing a workload with competing demands? Looking for an exciting and career-enhancing new opportunity?
If so, St Giles Trust is looking for a Regional Support Coordinator to be an integral member of our London team, acting as a central internal point of contact to ensure the overall coordination of HR, Finance, GDPR, facilities and administrative activities as well as providing periodic support to project teams.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this exciting opportunity
This multi-faceted role will see our successful candidate support the Management Team with recruitment campaigns and the central HR colleagues with our safer recruitment processes. You will also help to coordinate new starter training and provide administrative support to the Management Team in ensuring employee risk assessments are carried out annually and recorded appropriately.
We will count on you to ensure invoices, expenses and all contracts are submitted to finance in a timely manner and act as the point of contact for all local finance-related queries, while you will also fulfil a broad range of GDPR duties, such as developing, administering and coordinating the local data protection database and monitoring and reviewing new project set ups. Being the point of contact for landlords, external building managers and internal Support Services colleagues to ensure the needs of the team are meet in terms of office-based requirements and coordinating our local compliance with health and safety requirements are also key duties.
What we are looking for
• Experience of working in the voluntary sector, with an understanding of the pressures and demands
• Experience of providing administrative support to a large team and of using financial software
• Understanding of the importance of confidentiality and of the principles of Data Protection
• Understanding of the adverse experiences of our clients who are experiencing issues such as
homelessness, substance misuse, debt, involvement with gangs etc.
• Impressive interpersonal, relationship-building and communication skills, both verbal and written
• A flexible, proactive and professional approach to your work.
As an organisation that works with children and adults at risk we are committed to safeguarding, protecting and promoting the safety of our clients and successful applicants will require an Enhanced Child and Adult with Child Barred DBS Check.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply please request an application form from our HR Team, via the apply button, stating the job title and ref number.
Closing date: 1 October 2024.
The London Diocesan Fund (LDF) is seeking a Safeguarding Administrator to play a key role within the Safeguarding team, based from Causton Street.
Job Summary
The Safeguarding Administrator provides comprehensive administrative support for meetings and safeguarding activities to aid the smooth running of the safeguarding team. This role ensure that the safeguarding team provides a professional and friendly service to parishes within the Diocese of London, and to the London Diocesan Fund.
Job responsibilities
Administrative support for meetings
- Provide administrative support for the Safeguarding Leadership Team.
- Produce high quality accurate minutes of team meetings and ensure they run smoothly.
Administrative support for safeguarding activity
- Work with the Safer Churches Programme Manager to provide day to day administrative support, working closely to ensure functions run smoothly.
- Work within national and diocesan safer churches policy and procedures as defined in the safer churches programme of work.
- Support the Safeguarding Advisors with safeguarding agreements and risk assessments as required.
- Provide effective administrative support, maintaining standards as required by the Diocese.
- Work with the Safer Churches Programme Manager to provide performance data to assist the regular reporting management information.
- Provide administrative support for Disclosure and Baring Service checks.
Training administration
- Provide administrative support to ensure the smooth running of the safeguarding training programme.
- Support trainers’ timely preparation, pre and post training.
- Co-ordinate the evaluation process to assess trainer performance and impact on learning.
- Manage safeguarding training inbox.
- Work closely with colleagues in the Area Offices to keep licensed clergy and lay ministers training kept up to date.
General administrative support
- Ensure confidentially in line with GDPR.
- Process Invoices and annual subscriptions in a timely way and maintain tracking spreadsheet.
- Update contact details of local authorities, LADO’s and statutory agencies covering the diocesan area.
- Undertake any other duties that are commensurate with the role.
Person Specification
Essential
- Experience in the undertaking of routine and time-bound tasks
- Educated to GCSE or equivalent standard
- IT proficiency (MS Office suite)
- Fluency in spoken English and ability to write clearly in English.
- Ability to handle people sensitively
- Ability to take comprehensive notes and prepare accurate minutes
- Empathetic to the mission and values of the Church of England
- Right to work in the UK
- Basic DBS Check
Desirable
- Previous administrative experience
- Experience of working in a value-based organisation
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocesan of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
- Competitive remuneration package
- 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
- 15% employer pension contribution and salary sacrifice available
- Death in service benefit x3 of basic gross salary
- Enhanced maternity leave of six months full pay, after 12 months’ of employment
- Season ticket loans of public transport
- Access to Benenden Health Insurance
- EAP counselling through Health Assured
- Up to £100 for eye test and contribution to spectacles
- Two additional paid days for community volunteering
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a rewarding challenge?
Then join our experienced team supporting children and young people who have caring responsibilities for someone in their family due to disability, long-term illness, mental health, or drug or alcohol misuse. You’ll help deliver our Young Carers service across Havering, so a car driver is essential.
In this role, you will manage an existing caseload and new referrals, meeting with families and Young Carers to complete statutory assessments and create action plans. You‘ll provide support for Young Carers to reduce the impact of their caring role and improve their resilience, educational chances, and wellbeing, through signposting to local services, in-school support, one-to-one sessions, and workshops.
There will be opportunities to work closely with schools, Children’s Services and other agencies to raise awareness, identify hidden Young Carers, and ensure Young Carer needs are understood and acted on.
You will need to be confident, approachable and self-motivated, with the ability to quickly establish rapport with children and young people. Applicants should have relevant experience of working or volunteering in education, health or social care, or be looking to start a career working with children or young people.
This is a part-time role, ideally working Tuesday, Wednesday, and Thursday (including occasional early evenings).
Make a difference now and for the future.
We offer our employees:
- Inclusive values-based environment
- Competitive remuneration package
- Workplace pension scheme
- Generous annual leave entitlement plus bank holidays
- Opportunities for hybrid working
- Benenden Health Care
- Death in Service Benefit
- Cycle to Work Scheme
- Employee Supported Volunteering scheme
- Development opportunities
- and more
Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.
Please either submit your CV with a short covering note, outlining your current salary, or visit our website for full details.
Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion, and celebrate diversity across our organisation and within communities.
Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.
Imago provides support and opportunities to people, families, and communities across Kent, East Sussex, Medway and South London
The client requests no contact from agencies or media sales.