Administration Jobs in South East

The role

Cruse Bereavement Support is the UK’s leading Bereavement charity. We help people through one of the most painful times of their lives through bereavement support, information and campaigning.

We’re looking for an organised, enthusiastic Fundraising Administrator to support our Public Fundraising Team to deliver some ambitious targets.

You will be responsible for ensuring the best possible supporter experience for our donors and fundraisers, including support with digital engagement. Reporting to the Individual Giving and Legacy Manager, you will deliver excellent customer care to supporters responding to enquiries and thanking them for their support, you’ll work within our database to maintain the quality of information available and assist with gift processing, as well as many other activities to help drive income and ensure all our supporters are valued at all times. 

You will work in a small and friendly team in a very busy and diverse role. Possessing excellent organisational skills and ability to work to deadlines is essential as well as strong IT skills. The ability to build strong relationships with colleagues, supporters and volunteers will be a huge asset in this important role for the charity.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

Recently named Charity of the Year by Just Giving Awards 2022, we’re committed to moving further, faster to accelerate change for everyone affected by a brain tumour. Brain tumours kill more children and adults under 40 in the UK than any other cancer. We know that a cure can’t wait.

Job Summery:

The Research Assistant’s role is to support the whole research team with administrative tasks to deliver their mission more efficiently. This role does not require scientific qualifications.

You will assist with organising meetings, including our Scientific Advisory Board meetings, and associated travel, writing letters and maintaining accurate records. You will be working across the whole research team providing administrative support as required, balancing priorities and liaising with other teams within the charity. 

��Location: While contracted to our office in Fleet, Hampshire, our team supports a blend of office and home working provided you have adequate broadband and IT capability, with an average of 2-3 days in the office each week.

⏰Working hours: This role is 30 hours per week, with some out of hours working.

��Benchmarked salary: £23,675 (dependent on level)

Who we're looking for:

With an enthusiasm and passion for the work of The Brain Tumour Charity you will have experience of working in administrative capacity. You will be highly organised, with excellent communication skills (written, verbal and interpersonal), a keen eye for details and enjoy working in a fast-paced environment. 

Key accountabilities:

•  Support the organisation of external research meetings such as Scientific Advisory Board meetings and meetings with researchers, including arranging travel, accommodation and meeting space.
• Organise internal research team meetings, including taking minutes and circulating agendas.
• Assist research grants team through preparation of outcome letters and communication with researchers.
• Assist in maintenance of accurate records for the research team, including document migration and data quality control.
• Manage shared research accounts and subscriptions.
• Completion of ad hoc tasks to support the research team with delivering their goals such as organisation of team training or planning sessions. Maintain accurate electronic records to track grant applications and awarded grants.
• Respond to enquiries about The Charity’s funded research, research strategy and calls for applications from researchers, the general public and colleagues within The Charity.
• Assist in ensuring the scientific accuracy of internal and external communications around the research programme, for example in feedback letters, mail outs, newsletters, website content and press releases. 

You'll be a great fit if:

We encourage you to apply to the role even if you do not meet all of the criteria.

Experience:

• • Demonstrable experience of working in an administrative capacity
  • Proven ability to manage multiple responsibilities and tasks with good attention to detail and flexibility
  • Experience maintaining records and databases

Knowledge, Skills & Abilities:

• • Excellent written and verbal communication skills, with the ability to work independently
  • Excellent IT skills including Microsoft Office applications
  • Strong organisational skills with the ability to manage multiple tasks and priorities, meet deadlines, and work effectively both independently and as part of a team.
  • Demonstrated ability to collaborate effectively with colleagues, stakeholders, and external partners to achieve common goals
  • Ability to adapt to changing priorities and environments, with a proactive and flexible approach to work

*Please note that the responsibilities listed are not exhaustive and this job description may be subject to change as the role evolves over time.

What we'd like to give you:

You’ll be joining a collaborative, bold and innovative team of individuals who put our community first and are connected by a passion to make a real difference. 

Our amazing benefits:

· 25 days annual leave (pro-rated for those who are part-time)

· Occupational Sick Pay

· Hybrid working

· Flexible working

· Wellbeing support including professional counselling

· A personalised on-boarding programme

· Perkbox – our team discount portal

· Health care vouchers

*Some of these benefits are non-contractual and are subject to change

Diversity and inclusion:

The Brain Tumour Charity is committed to promoting diversity and inclusion in all aspects of our organisation. We particularly welcome applications from individuals belonging to minority ethnic groups, LGBTQ+ communities, people with disabilities, and other underrepresented communities. 

We strive to create a workplace that celebrates diversity and provides equal opportunities for all candidates and we encourage all individuals to apply even if they don’t meet all the criteria.

You can find more about what we're doing to become a diverse organisation here.

Eligibility to work:

Whilst we'd love to have you on board, we want to be upfront as we’d hate to waste your time applying for a role where we can’t take you on. At the moment, we're unable to offer visa sponsorship for any of our positions. We're currently seeking candidates who are already authorised to work in the UK without the need for sponsorship, who can remain on a permanent basis. 

We are keen to ensure that our recruitment process is inclusive so if you’d find it beneficial to submit your application in a different format, please get in touch.

Advert close date: 20th September 2024

First interview: will be via a Teams video call

Second interview: held in person at our office in Fleet

The post holder will also; 

• Contribute to achieving the objectives of The Brain Tumour Charity
• Live and breathe our values by being bold, collaborative and innovative, with a community-first approach to everything you do
• Undertake any additional and ad hoc tasks as required 
• Participate in team meetings and other meetings as required 
• Monitor and evaluate activities and provide written reports 
• Represent The Charity at external events in a professional manner 
• Work within an equal opportunities framework 
• Adhere to all The Charity’s policies, procedures and working 
• Ensure all records are held in compliance with GDPR, The Fundraising Regulator Code of Practice and The Brain Tumour Charity policies.

We process your data in accordance with the Data Protection Act 2018 and the General Data Protection Regulation. For full details, please read our privacy policy for job applicants.

Would you like to work in a caring, supportive environment where you can make a real difference to people’s lives?

Role: Fundraising Officer as part of the halow project, a charity providing support to adults with learning disabilities.

Location: Guildford, Surrey (flexibility to discuss hybrid working upon successful completion of probationary period)

Hours: 37.5 hours per week (Monday-Friday, flexible working pattern)

Salary: £25,000-£27,000

Annual Leave: 33 days pro-rata, inclusive of bank holidays.

Training: You will receive fully paid training supplementing any previously completed relevant training, with further development opportunities also available to progress your role and career.

You will be responsible for:

• Providing administrative and other support to fundraising and communications staff.
• Leading on a small portfolio of major fundraising events and activities. 
• Maintaining regular contact and excellent communication with internal and external stakeholders and suppliers.
• Support and/or lead on a range of other fundraising activities, campaigns and events.
• Identifying new events, opportunities and approaches that could raise significant funds for halow.

Role Requirements:

• We are looking for someone who is a self-starter, hard-working, flexible and keen to make a difference. 
• Demonstratable experience of working a fundraising role or comparable role.
• Experience working with internal and external stakeholders, including staff, trustees, donors, and funders.
• Experience of delivering projects and fundraising targets.
• Knowledge of data security whist ensuring databases are kept up to date.
• Aged 18 and above.
• Right to work in the UK.
• Suitable references.
• Willing to undertake a DBS Check. The initial cost of the DBS application will be paid for by halow.

Please note we are currently unable to provide visa sponsorship.

You’ll get access to great benefits including:

• Free Blue Light Card membership
• Retail discounts
• Free/discounted tickets for events, gigs and shows
• Workplace pension scheme
• Free eye tests
• Cycle2Work scheme
• 24-hour employee assistance program
• Travel season ticket advances
• Staff referral bonus scheme
• AIG Life Assurance (Post Probation)
• Access to AIG Smart Health App

Interviews for this role are ongoing and we reserve the right to interview during the advertising period and make an appointment before the closing date, so early applications are encouraged.

Job Title:  Supporter Care Assistant

Salary: £20,123 per annum (£24,818, Full time equivalent) 

Hours: 30 per week over 4/5 days

Term:  All year round, permanent.

Location:  Home based with regular travel to Lingfield, Surrey.

Closing Date:     1st October 2024

About Us

Epilepsy in childhood can be frightening, isolating and is often misunderstood. We stand up for children and young people with epilepsy. We’re here for them. We campaign for children’s rights. We provide innovative tools, information, and practical support for living everyday life. We coordinate world renowned research into the causes and treatments of epilepsy and deliver cutting edge health services.

Your Role

This role in the Fundraising Team is key to ensuring we offer an outstanding supporter experience to increase the depth of our supporter relationships and grow the number of loyal donors. 

Our supporters are vitally important in enabling us to deliver services and support for children and young people with epilepsy. We want to be the charity of choice for donors and ensure they have positive and memorable interactions with us.

The role will:

• Engage and steward supporters by inspiring them around their giving, maximise their fundraising, and ensure their donor journey is tailored, relevant and exciting.

• Ensure the timely and accurate processing of donations, whilst being a first point of contact to supporters.

• Ensure the smooth running of the CRM (Beacon), keeping records up to date and accurate. 

• Implement engaging supporter focused communications that inspire and delight.

• Undertake a range of administrative and support functions to ensure the effective running of the Fundraising team.

What we need from you

- A positive, warm and pro-active approach to your work and other people.

- Passionate about supporter experience and improving the lives of children and young people with epilepsy.

- Excellent attention to detail with a willingness to continually learn and upskill.

- Experience of supporter or customer care with a proven track record in excellent customer relationships. 

- Experience of working with CRM systems and/or databases including data management.

- Experience of working in an administration role.

We will support you and develop you should you wish for this. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.

Please refer to the Job Description for full details of role.

Benefits

• 27 days annual leave plus 8 days Bank Holidays (pro rata if part time)
• Occupational pension scheme
• Health Insurance Plans (Optional)
• Eyecare Vouchers
• Subsidised dining room
• Gym membership options (on and off-site)
• Your Rewards - disounts platform
• Free parking on campus

We are committed to safeguarding and promoting the welfare of children and young people. An enhanced Disclosure and Barring Service check will be required.

Young Epilepsy strives to employ people that reflect the community it serves; therefore, applications from minority groups and people with disabilities are particularly welcomed.
 

Young Epilepsy is the operating name of the National Centre for Young People with Epilepsy. Registered Charity No: 311877 (England and Wales).

Finance & Operations Assistant, Community Impact Bucks

Full Time 35 hours per week - £22,950 to £25,000 per annum (DOE)

Hybrid working pattern – mainly from home but must be available to go into our office (Weston Turville, Aylesbury) when required

Could you carry out the financial and administrative tasks that keep this busy charity running?

If you are highly organised, with an eye for detail and great Excel skills, then this could be the role for you.

About us

At Community Impact Bucks, we are passionate about helping people to get involved and make a difference in their communities.

· We support hundreds of communities and causes across Buckinghamshire by helping charities and voluntary groups to be the best they can be – perhaps by helping them find funding, run their organisation or find volunteers.

· By helping local residents to find volunteering roles, we support people who want to give back to their communities while at the same time help local charities to find the volunteers they may need to support vital services.

· And through our community services, we help to build strong, resilient communities and directly help people – the elderly, vulnerable and socially isolated – where we see an unmet need.

About you

Skilled in use of IT software, in particular Excel and QuickBooks or Sage, you get satisfaction from seeing everything running smoothly, have an eye for detail, and are happy to work on your own initiative as part of a remote team.

Able to manage your own time, you will have a flexible approach and be keen to test new ways of working to improve business processes.

Key responsibilities

Key tasks include:

· Bookkeeping and day-to-day management of invoices and payments

· Premises management: resolving day-to-day issues, First Aider, Fire Officer

· Co-ordinating team and Board meetings including invitations, agenda and papers

· Responsible for HR administration and record-keeping, including preparing paperwork and co-ordinating recruitment, induction and leaver processes

· Act as an IT Superuser, becoming expert in IT systems and supporting colleagues to use them effectively

Key requirements

· Experience of bookkeeping, preferably using bookkeeping software such as QuickBooks.

· Excellent attention to detail and high levels of accuracy.

· Excellent telephone manner and confident in a public facing role.

· Able to establish systems, record information and maintain records systematically.

· Confident user of IT software, including Microsoft Office Excel, Word, and Outlook and Adobe Acrobat.

· Confident working with numbers, data and spreadsheets.

· Able to work on own initiative and to tight deadlines.

Diversity & Inclusion

Community Impact Bucks is committed to challenging inequality and values the diversity of our communities in Buckinghamshire. We recognise that reflecting that diversity will only ever make our organisation better. We work to ensure an inclusive culture where colleagues feel welcomed and supported to succeed and thrive. We encourage applications from people of all backgrounds, particularly those from under-represented communities.  

How to apply

For more information please visit our website to download the Job Description and application form.

Please apply via the CharityJob website with a CV and a cover letter explaining how your skills, experience and interests meet the Job Description and Person Specification by 5 pm on 27th September.

Applications will be reviewed as they are received so an early application is advised

Interviews will take place in person, at our office based in Weston Turville, Aylesbury (HP22 5XQ)

Events Assistant
Salary: £10,542 (pro rata) per annum (FTE £23,061)
Contract: Permanent
Hours: 16 hours per week. Flexibility in working pattern, in agreement with line manager
Based: The Lodge, 1 Armstrong Road, Oxford, OX4 4XT. Hybrid working is available.

The Berks, Bucks & Oxon Wildlife Trust has a vision for “more nature everywhere, for everyone”. We’re working hard to create an inclusive culture, where everyone feels they belong. This includes you being comfortable bringing your whole self to work, and us co-working with the diverse communities we serve to ensure we are meeting everyone’s needs.

The Events Assistant will help nature recover by helping us to run a series of events to generate income and encourage people to take action for nature.

What you’ll be doing

• Support the Events Manager to coordinate an innovative and inspiring events programme (both in person and on-line)
• Support other teams in the delivery of specific events. This includes launch events for new activities or campaigns
• Event delivery, including ensuring all materials and equipment needed for events are transported and set up
• Keeping events programme up to date on appropriate digital platforms
• Monitoring and responding to customer queries via email and telephone

What we’re looking for

• Good organisational skills
• Excellent customer service skills and able to communicate effectively with different teams
• Able to set up the equipment needed for events. This can include, and is not limited to setting up gazebos, carrying and transporting items, arranging chairs, PA systems. This is likely to compromise 5-10% of the role.
• Competent in use of MS Office functions such as Word and Outlook and Excel
• Current UK valid car driving licence (pool cars are available to use)

For all your hard work you can expect a great rewards package in return. In addition to being part of a friendly, skilled and knowledgeable team, passionate about making a difference, when you work for us, you’ll also receive

• Generous annual leave entitlement with paid birthday leave, wellbeing days, urgent personal business leave and generous occupational sick pay
• Enhanced maternity, paternity, and family-friendly policies
• Flexible working to achieve work-life balance
• Salary exchange pension with generous employer contribution
• Learning & Development Programme for all
• Wellbeing initiatives including qualified Mental Health First Aiders, YuLife benefit package - access to our EAP, providing you with immediate and confidential help for any work, health, or life matters; 3x life assurance, online GP access prescription service, a variety of discounts
• Salary sacrifice Cycle scheme & Electric Vehicle scheme
• Membership to BBOWT’s, and The Wildlife Trusts’, Staff Network Groups for social interaction, peer support, mentoring and personal development

Closing Date: 11.59pm Monday 30th September 2024.

Interviews will take place in person on Wednesday 9th October 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

BBOWT values diversity and inclusion and the benefits this brings. We want every candidate to have the best chance of success as part of this process. In order to do this, we know that some candidates will need reasonable adjustments. Adjustments could include us providing the questions in an alternative format, providing extra time for assessments. We are also very happy to make adjustments for interview, which could include aspects such as lighting, physical access or simply making us aware when you arrive where it would be best for you to sit.

Please contact us if there are any reasonable adjustments we can provide during the selection stages, including completing your application form.

When applying for the role you can expect to answer a few questions online relating to the skills required and what you would be doing in the role. Your responses will be anonymised, randomised and scored by a panel of reviewers.

You’ll also be asked for information about your background, anything you feel comfortable sharing will be anonymised and will not be shared as part of the selection process, it will only be used to help us understand how we are performing against our equal opportunities metrics. All candidates will receive feedback on their application.

To find out more about what we do please visit our website.

We want our people to be as diverse as nature, so we particularly encourage applications from people who are underserved within the communities in which we operate. This includes people from visible ethnic minority backgrounds, people with disabilities (including those who are neurodivergent), the LGBTQ+ community, those from lower socio-economic backgrounds, and younger people. We are committed to creating an organisation that recognises and truly values individual differences and identities.

Berkshire, Buckinghamshire & Oxfordshire Wildlife Trust, The Lodge, 1 Armstrong Road, Littlemore, Oxford Oxon OX4 4XT

Registered Charity No. 204330.

No agencies please.

Maternity Cover

c. 30 hours per week – hybrid working with three days per week based in the office

£28,000 - £35,000 per annum depending on experience

Lady Margaret Hall is seeking a motivated, confident and passionate Donor Relations Officer to join the Development Team and ensure we deliver excellent stewardship to our donors.

This appointment is a fixed-term contract to cover a period of maternity leave. Hours and days are negotiable. The Development Team are hybrid working with three days per week based in the office. The position includes some out of hours work for event attendance for which TOIL will be given.

Lady Margaret Hall is in the early stages of a major fundraising campaign in the lead up to our 150th anniversary in 2028. Fundraising activity, particularly at the major gift and regular gift level, is increasing. This increase in donations, forecast to grow significantly as we focus on our 150th campaign, creates a fabulous opportunity for a personable, donor relations focused individual to further develop our stewardship experience.

We offer a wide range of benefits including a generous annual leave allowance, free lunches and a University contributory pension scheme. Additional benefits include a childcare salary sacrifice scheme, a bicycle purchase scheme, bus and train season tickets, eligibility to apply for a parking permit scheme, employee assistance programme, regular social events and a free annual flu jab.

For more information about the College, full details of the job description and person specification, please go to our website via the Apply button.

If you would like to be considered for this role then please submit a CV and cover letter via our website.

Closing date for applications: midday on 30th September 2024

First interviews are expected to take place on Wednesday 9th October and the second interviews are expected to take place on Monday 14th October 2024.

Volunteer Coordinator

£25,000 + benefits (25 days annual leave, reward scheme and pension)

Leatherhead, Surrey

About the role:

We are looking to appoint a Volunteer Coordinator. This is a newly created role. The Volunteer Coordinator will support the Volunteer Manager in the development and delivery of Rainbow Trust’s volunteer programme.

The post holder will be the first point of contact for volunteering enquiries and will be involved in all aspects of the volunteer programme including recruitment. Induction, management, engagement and retention.

This is an excellent opportunity to maintain a breadth of volunteer coordinator experience with increased responsibility.

What we’re looking for:

Conscientious and disciplined approach to work – good customer service with the ability to liaise with different stakeholders, manage workload effectively.

A helpful and supportive team member – who can work collaboratively with others.

A high level of attention to detail and accuracy – producing precise, high quality, consistent work to meet deadlines.

Confident use of MSOffice – you have strong attention to detail, are comfortable working with data, and produce high quality work.

Ability to develop and maintain harmonious relationships – you have the ability to inspire and provide advice and support to all volunteers

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes:

• Flexible working hours to balance home and working life
• Access to the Blue Light Discount Card Scheme, and other rewards and discounts
• Time off in lieu
• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Bike to work, season ticket loan and payroll giving schemes
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme (we will contribute 5% of your salary and you will contribute at least 3%)
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and half day Christmas shopping
• A recommend a friend recruitment referral bonus

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

How to apply:

Please send your CV and a covering letter highlighting why your application meets the criteria set and should be considered above others to us via the link.

Interview dates: Interview dates to be confirmed

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.

Fleet Administrator

Part Time - 21 hours per week (over 5 days)

Up to £25,000 per annum (£15,000 pro rata) + benefits (including 25 days annual leave and pension)

Leatherhead, Surrey KT22 7TW

About the role:

This is a newly created part time role following a period of growth. The Fleet Administrator will be responsible for the efficient administration of the fleet to ensure that Rainbow Trust vehicles are managed effectively, accurate records are maintained, and costs are minimised, working closely with suppliers to ensure the smooth running of the fleet with minimal disruption.

The Fleet Administrator will form a vital part of the Finance and Operations Team supporting the Facilities & IT Manager in the management of the Rainbow Trust fleet. Rainbow Trust operates a fleet of approximately seventy vehicles situated across our nine regional teams. It is vitally important that our Family Support Workers have a reliable vehicle for attending family visits and transporting families to hospital. In addition, the Fleet Administrator will be required to assist the Facilities and IT manager with ad-hoc tasks/projects according to the workload.

Full training will be provided and previous experience of managing a fleet is not required, although is desirable. A good level of maths, excellent communication, planning and Microsoft Excel skills are required to be successful in this role.

This is an excellent opportunity to maintain a breadth of fleet administrator experience with increased responsibility.

What we’re looking for:

· Highly motivated and disciplined approach to work – good customer service with the ability to liaise with different stakeholders, manage workload effectively and respond well to change.

· A helpful and supportive team member – who can work collaboratively with others.

· A high level of attention to detail and accuracy – producing precise, high quality, consistent work to meet deadlines.

· Confident use of MSOffice and extensive experience of Excel – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.

· Applications will be particularly welcome from those who have experience of fleet administration – acting as the main point of contact for vehicle issues and liaising with leasing and insurance companies. Full training will be provided where required.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes:

· Flexible working hours to balance home and working life

· Access to the Blue Light Discount Card Scheme, and other rewards and discounts

· Time off in lieu

· Bike to work, season ticket loan and payroll giving schemes

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme (we will contribute 5% of your salary and you will contribute at least 3%)

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and half day Christmas shopping

· A recommend a friend recruitment referral bonus

If you’d like to find out more about these benefits and working with us, please visit our website

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

How to apply:

Please send your CV and a covering letter highlighting why your application meets the criteria set and should be considered above others to us via the link.

Interview dates: Interview dates to be confirmed

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

Purpose of the role

Tech Angels (previously Tech to Community Connect) is a service which aims to reduce digital exclusion across Surrey. In recent years, and particularly now in a post-pandemic society, so much connection happens digitally; those without the knowledge or equipment to connect to the internet are at a very high risk of loneliness and isolation, which have a significant negative impact on physical and mental health.

To combat this, we provide devices on long term loan to people who are disabled or living with a health condition, family carers, of older age, or to those with another vulnerability. We also offer a ‘match’ with one of our team of volunteer Tech Angels, to help with digital literacy and confidence.  We also supply sim cards with data to those, who don’t have wi-fi, so that they can be connected. 

The purpose of the role will be to drive and coordinate referrals into and through the service, making sure that people facing digital exclusion get the support they need to get (and stay) connected.  Ultimately the outcomes we are focused on achieving are a reduction in health inequality and an increase in wellbeing.

Main responsibilities

1. Coordination of Tech to Community Connect activity in a defined part of Surrey

2. Communication with people using the service, carers, volunteers, organisations that may have referred to the service and other stakeholders

3. Database management, record keeping and impact measurement following all data security policies

4. On-going support for people using the service who are in a ‘match’ with a volunteer Tech Angel, those waiting for a ‘match’ or those who are accessing another part of the service

5. Writing case studies and sharing the stories of people the service is helping

6. Promoting the service by pro-actively building relationships across organisations and groups in Surrey

7. Working as a team to ensure we are delivering the highest quality of services

Person specification

It is essential that you have:

· Excellent communication skills with the ability to communicate effectively in a range of formats and with a variety of audiences 

· Advanced organisation and coordination skills

· Good level of computer literacy including all Microsoft packages with experience of using a range of databases

· A high degree of self-motivation and able to work on own initiative

· Live within Surrey and be prepared to travel across the county when required

· The ability to either work from home (with regular work in the community) or be based in our office in Burpham, Surrey

It is desirable that you have:

· Experience and knowledge of working with people who are Disabled, have a long-term health conditions and/or carers

· Experience and/or knowledge of working or volunteering in digital inclusion or technology training

· Confident and persuasive presentation skills

· Experience in group facilitation or training

· Volunteer management knowledge and experience

· A good understanding of the Health, Social Care and Voluntary, Community and Faith Sector (VCFS)

· An understanding of GDPR and adult safeguarding principles

This role requires the successful applicant to have an Enhanced Disclosure and Baring Service check (and we will organise and pay for this for you if you are successful). 

As part of a remote working and flexible team we will support you to find the ways of working that suit you best. 

What we offer you:

· Induction training and support

· On-going training and development and the opportunity to complete accredited training

· 27 days annual leave per annum (excluding bank holidays) 

· Access to our Employee Assistance Programme

· Equipment (laptop and mobile phone)  

· Pre-agreed expenses

· Prospects of career development

· Company Pension Plan

· A great team and an interesting role!

The International Foundation for Integrated Care is looking for an executive administrative assistant to join our highly congenial and international team, supporting our Director of Operations and Resources from the Oxford Office. The ideal candidate is efficient, detail-oriented, and skilled in supporting maintaining the Operations of the Foundation. As an Executive Administrative Assistant, you will be responsible for providing high-level administrative support ensuring smooth day-to-day operations. This is a fast-paced and dynamic role that requires exceptional attention to detail, strong communication skills, and the ability to multitask effectively.

Responsibilities

• Working alongside the Director of Operations and Resources to ensure the smooth running of the office.

• Working alongside the Office Manager in the review of supplier’s contracts.

• Provides administrative support to ensure efficient office operations

• Assist with day-to-day financial administration

• Book travel arrangements for staff

• Provide HR administrative support.

• Provide administrative support to the Chief Executive Officer, managing her diary

• Co-ordinating Board meetings booking schedule

• Works with sensitive information with discretion to maintain confidentiality and security and ensure compliance with privacy policies and regulations.

• Overseeing the Info inbox, monitoring and responding to general enquiries.

• Providing administrative support across the team as and when required.