"Support Worker" Jobs

Forces Employment Charity (FEC) is seeking a dedicated Families Employment Advisor to join our team, focused on providing holistic employment and training advice to the spouses and partners of serving Armed Forces personnel and veterans.

Role: you will provide holistic employment and training advice and guidance to a diverse caseload of spouses and partners of still serving Armed Forces and ex-service personnel (Veterans) with personal development, employability skills, and/or until they are settled in sustainable careers.

The programme provides a combination of coaching and mentoring, practical employment support, access to training, apprenticeships, and corporate mentoring to offer the best possible opportunities to upskill and gain fulfilling employment.

The role reports to the National Employment Projects Manager. This permanent Full-time position is 35 hours per week, Monday to Friday, with some out-of-hours/weekend events, and pays £28,325. The successful candidate will be Home-based with occasional travel around Plymouth / Southwest.

Principal Responsibilities:

· Make a positive impact by putting our clients at the heart of everything you do.

· Assess individual client’s needs; identify any challenges and barriers.

· Build rapport, show empathy, motivate, and increase aspirations.

· Support clients to develop their CVs and prepare for the job application process and interviews, along with soft skills including basic digital upskilling if required.

· Networking and engagement: promote the benefits of FEC case worker support to spouses and partners (families) of Armed Forces and Ex-Service personnel, and stakeholders.

· Work with Marcoms officer to promote FEC Spouses & Partners support to beneficiaries, charities and other organisations working with military spouses and partners.

· Work with colleagues to support Employer Engagement to generate employment opportunities for military partners and spouses.

· Provide advice and guidance to spouses and partners of serving Armed Forces and Ex Forces personnel throughout the journey into employment or training following the FEC Case Management Guidance and Work Instructions.

PERSONAL SPECIFICATION

Essential Competencies:

· Evidence of working in a customer facing environment and delivering excellent customer service.

· Strong collaborator and teammate.

· Excellent organisational, time management and administrative skills, and experience of using a CRM to record confidential information and track progress.

· Comfortable with working to targets, KPIs and deadlines.

· Able to demonstrate coaching/mentoring experience and influencing skills.

· Passionate about personal development and helping others achieve their goals.

· A desire to achieve through self-motivation and initiative, with an ability to exercise judgement and discretion.

· Empathy with Armed Forces personnel and an understanding of the challenges faced by them and their families in finding appropriate and sustainable employment.

· Aligned with and committed to our organisational values.

Desirable Competencies:

· Lived experience.

· A good understanding of the employment and education market, including recruitment, welfare-to-work provision, work-based learning, and vocational training.

· NVQ L4 in Advice, Information and Guidance.

Security Clearance:

· Successful candidates will also be the subject of an Enhanced Disclosure & Barring Service (EDBS) check.

Forces Employment Charity is an equal opportunities employer and values having a diverse workforce. We actively encourage applications from all qualified candidates.

If you meet the criteria and are passionate about applying, please submit a Covering Letter and CV. The closing date for this position is by midnight, 17 October 2024. Please note that this job advert may close early if a suitable candidate is found. Interviews will be conducted on a rolling basis as applications are received.

A wonderful opportunity to work in the lively community library and the busy community centre in the heart of Primrose Hill.  You will be an integral part of all the work that takes place in this strong local community.

Primrose Hill Community Association (PHCA) run a community centre and a community library.  This post will be helping to administer the work of both, including helping to administer membership, newsletters, social media, activities, events, projects, hall hire, meetings etc.  It is a lively, busy environment in which to work. 

We are currently looking for a part time administrator to work  8 hours per week in the Primrose Hill Community Centre office, days/times by agreement, and a further 12 hours per week at the Primrose Hill Community Library, days/times by agreement.  The work is during normal office hours but helpful if you could work occasional weekends or evenings.

£27000 p.a (inc LW) pro rata based on a 40 hour working week.

Your place of work will be Primrose Hill Community Centre, 29 Hopkinson’s Place, London, NW1 8TN and Primrose Hill Community Library, Sharpleshall Street, London, NW1 8YN.

We're Looking for an energetic, compassionate and dedicated individual who is willing to learn to join our team as a Day Concierge. You will play a vital role in ensuring that all clients and stakeholders feel welcomed and included in the service.

You will play a pivotal role within the team by keeping track of all housing management issues across the cluster and reporting directly to the deputy manager.

About the role:

As the Day Concierge you will be taking a lead in reporting and monitoring maintenance issues, boosting and monitoring rent and service charge collection which helps clients on their move to independent living. You will be working collaboratively within the team to improve client experiences and boost satisfaction levels.

In your role, you will be the first point of contact and you will ensure that everyone is offered a warm welcome to the service and given the assistance they need.

This is an entry level position and experience in the sector is not a requirement, however an aptitude to learn, teamwork and compassionate attitude are necessary.

About you:

• Possess good planning and organising skills.
• Have a warm and friendly attitude and willingness to assist
• Your approach is creative, analytical, and person-centred, rooted in a strengths and recovery model.
• A non-judgmental approach to working with multi-disadvantaged / complex needs clients and to promote a strengths-based approach and an understanding of and commitment to Equality, Diversity, and Inclusion
• Strong team-working and interpersonal skills, maintaining a collaborative approach to delivering service objectives across work specialisms.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 29th September 2024 at midnight

Interview Date: Wednesday 9th October 2024 via Microsoft Teams

This post will require an Enhanced DBS check to be processed for the successful applicant.

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

This is an exciting opportunity to join the Participation Team supporting NCB’s work on children and young people’s engagement and participation.

Project Assistant - Participation Team
Reference: 2398
Location: Mentmore Terrace, London Fields. NCB promotes a hybrid, flexible way of working, staff can work remotely for part of the week if they wish and, in the office, or face to face for at least 2 days per week.
Status: Permanent, 35 hours per week
Salary: £24,721 (Band 2) with generous benefits package including 3 years of salary increments (increases), 30 days annual leave plus Bank holidays and 3 days of Christmas closure

The post holder will be the first point of contact for a busy team, supporting effective delivery of key participation projects that puts children and young people’s voices at the heart of government. This is primarily an administration post with some opportunity to develop engagement skills. This is a varied role that requires significant attention to detail, the ability to move between tasks at rapid pace, and skill to make complex information accessible for a range of stakeholders. The majority of the post holder’s duties will support the Making Participation Work programme, experience of working with disabled children and young people and those with special educational needs would be an advantage.

This role provides the opportunity to work closely with children and young people, colleagues and external partners.  You will also be responsible for managing children and young people’s data and information, creating newsletters and social media content. Being proactive, efficient and organised is critical for this role, you must be able to co-ordinate logistics and analyse large amounts of data.  You will be an integral part of a fast-paced team with a strong national profile and reputation for expertise and excellence in delivery.

This role includes out of hours working, agreed in advance.

Applications close at 8.00am on Monday 30th September 2024.

Please quote the job title and reference number in your application. CVs will not be accepted.

Assessment and interviews to be conducted on Monday 7th October 2024. Please note that only shortlisted candidates will be contacted.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

NCB is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, political opinion, marital status, pregnancy and maternity, paternity, and carer status.

No agencies please.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

This is an exciting opportunity to play a key role in the development and delivery of a 3-year train the trainer pilot programme in the chosen pilot locations in England or Scotland.

The pilot will train and equip local health care professionals, health promotion workers and local community workers with the knowledge and resources to promote breast awareness, breast screening and risk reduction messages in their own communities.

Supported by a public health development officer, train the trainer (1 based in England and 1 based in Scotland), who you’ll also line manage, you’ll lead on the development and delivery of the in-person programme, including marketing materials, resource packs and ongoing support for trainees. You’ll also identify opportunities, agree timescales and associated logistics for training delivery within the pilot areas.

About you

We’re looking for someone who is experienced in leading on the development and delivery of insightful and engaging workshops or public health focused projects, to a range of audiences from health or community-based organisations. The right candidate will have a good understanding of health inequalities, the challenges they present to health behaviours and outcomes, and be passionate about addressing these challenges. You’ll have strong communication and engagement skills and enjoy working independently and innovatively to develop successful partnerships with a range of organisations, communities and stakeholders.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

These roles involve significant travel across England (Westminster and Leicester) or Scotland (Glasgow and Lanarkshire).

Therefore, these posts can either be home based or office based at our London, or Glasgow offices (if within reasonable commuting distance).

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. In your supporting application please clearly state if you are applying for the England role or Scotland role. If you’ve any immediate questions please contact The Breast Cancer Now Recruitment Team. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: 9.00am on 30 September 2024

Interview date: W/C 21 October 2024 (Ibex House, London for England Role and via MS Teams for Scotland role)

BMS World Mission is looking for a talented and motivated Global Team Administrator to join our Department for World Mission. BMS is a Christian mission organisation founded in 1792, today we are working in around 30 countries over four continents. We are passionate about making Jesus known across the world and transforming the lives of those we serve.

As a vital member of the team, you will provide essential administrative and organisational support to Team Leads and Heads of Programme. Your duties will include communication with overseas partner organisations and supporting the wellbeing of our personnel while they are working overseas through effective administration skills.

The successful candidate will be highly organised with an eye for detail and have the ability to work closely with a wide range of people across the organisation, with sensitivity to diverse cultures and perspectives. You will also have experience in accurately recording and maintaining information and a willingness to partner with others to improve processes.

If you have strong administration skills, a passion for making a positive impact in the world, and a desire to work in a dynamic and collaborative environment, we would love to hear from you. This is a fantastic opportunity to join a team dedicated to improving the lives of people around the world.

Country: UK

Location: Didcot, Oxfordshire / Flexible working

This role can be office-based or hybrid. Coming in to our office regularly in Didcot is preferred (for example one or two days a week on average). The cost of travel to BMS Didcot whether on a regular basis or infrequently, would be borne by the employee.

Employment type: Fixed Term (18 months)

Hours: 28 hours per week

Salary range: £21,374 to £25,855 per annum (Pro-rata)

Closing Date: 9 am, Friday, 18 October 2024

Interview date: 30 October 2024
If you would like to discuss this role further, please feel free to contact Melanie Bister, Global Team Lead Administrator, BMS World Mission.

With over 1350 active volunteers, volunteering lies at the heart of St Peter’s Hospice. Our retail, fundraising and clinical teams rely on volunteers to keep them thriving. We have an exciting opportunity for a Hospice Neighbours Coordinator to help us meet the social and practical support needs of our patients and their carers.

About the role:

Supporting someone at the end of their life is not just about providing medical care. Individuals and communities add an important layer of extra support allowing the normal and every day to continue. As part of the Compassionate Communities agenda, our Hospice Neighbour project brings together our patients with people from their local community who provide simple social and practical support for a few hours each week.

The Hospice Neighbour Coordinator role makes this happen! The successful candidate will be responsible for developing this important service. They’ll act as a single point of contact providing timely advice and guidance for project volunteers, facilitate bi-monthly volunteer support group sessions and build relationships with both internal and external referral partners. There is a strong demand for this wonderful project and this role is a fantastic development opportunity for the service and the successful candidate.

We’re looking for a highly organised, capable and positive volunteer project coordinator. You will understand asset-based community development and have insight and experience of the issues that affect an individual at end of life. You’ll have great interpersonal skills, be approachable, open, and able to communicate with volunteers and staff across the organisation. You’ll demonstrate excellent attention to detail and accuracy in your work, have a positive solution focused outlook, and the ability to prioritise and manage a broad workload.

What we can offer you:

• Salary £27,000 – £30,000 per annum (FTE), dependent on experience.
• Working hours are 15 hours per week.
• Office location: Brentry

Due to the nature of the work involved, this role is exempt from the ROA and the jobholder will be required to undergo a Disclosure and Barring Service Check. 

We will be screening and offering interviews as we receive applications and therefore strongly encourage applications as early as possible to avoid disappointment.

We know sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for job if they don't tick every box. If you are excited about working for us and have most of the skills or experience, we're looking for, please go ahead and apply. You could just be what we are looking for! 

All applicants must be eligible to work in the UK before they apply for a vacancy and be able to provide evidence of this 

Fleet Administrator

Part Time - 21 hours per week (over 5 days)

Up to £25,000 per annum (£15,000 pro rata) + benefits (including 25 days annual leave and pension)

Leatherhead, Surrey KT22 7TW

About the role:

This is a newly created part time role following a period of growth. The Fleet Administrator will be responsible for the efficient administration of the fleet to ensure that Rainbow Trust vehicles are managed effectively, accurate records are maintained, and costs are minimised, working closely with suppliers to ensure the smooth running of the fleet with minimal disruption.

The Fleet Administrator will form a vital part of the Finance and Operations Team supporting the Facilities & IT Manager in the management of the Rainbow Trust fleet. Rainbow Trust operates a fleet of approximately seventy vehicles situated across our nine regional teams. It is vitally important that our Family Support Workers have a reliable vehicle for attending family visits and transporting families to hospital. In addition, the Fleet Administrator will be required to assist the Facilities and IT manager with ad-hoc tasks/projects according to the workload.

Full training will be provided and previous experience of managing a fleet is not required, although is desirable. A good level of maths, excellent communication, planning and Microsoft Excel skills are required to be successful in this role.

This is an excellent opportunity to maintain a breadth of fleet administrator experience with increased responsibility.

What we’re looking for:

· Highly motivated and disciplined approach to work – good customer service with the ability to liaise with different stakeholders, manage workload effectively and respond well to change.

· A helpful and supportive team member – who can work collaboratively with others.

· A high level of attention to detail and accuracy – producing precise, high quality, consistent work to meet deadlines.

· Confident use of MSOffice and extensive experience of Excel – you have strong attention to detail, are comfortable working with data, and produce high quality accurate work.

· Applications will be particularly welcome from those who have experience of fleet administration – acting as the main point of contact for vehicle issues and liaising with leasing and insurance companies. Full training will be provided where required.

What we offer:

We have a range of fantastic benefits that we offer our employees, this includes:

· Flexible working hours to balance home and working life

· Access to the Blue Light Discount Card Scheme, and other rewards and discounts

· Time off in lieu

· Bike to work, season ticket loan and payroll giving schemes

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme (we will contribute 5% of your salary and you will contribute at least 3%)

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and half day Christmas shopping

· A recommend a friend recruitment referral bonus

If you’d like to find out more about these benefits and working with us, please visit our website

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

How to apply:

Please send your CV and a covering letter highlighting why your application meets the criteria set and should be considered above others to us via the link.

Interview dates: Interview dates to be confirmed

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation. Registered Charity No: 1070532

Interserve is committed to working cross culturally amongst the peoples of Asia and the Arab World; to see lives and communities transformed through encounter with Jesus Christ. 

We are looking for a personable Finance Admin Assistant to join our small friendly team. You will carry out;

• Various office and supporter database tasks as well as taking donations over the telephone from supporters
• A range of daily core finance tasks such as accounting for daily receipts, Stewardship and other Charity Card donations.
• Daily account reconciliations for bank accounts and manage all incoming enquiries from supporters and potential supporters

You will need to have a passion for Interserve’s vision and mission as well as at least 2 years experience in a finance or administration role. Experience of using an accounting system or database and IT skills are essential, along with effective administration skills and the ability to handle confidential information sensitively. You should also possess a good standard of numeracy as well as accuracy with detailed spreadsheets. You should be able to work independently and as part of the Finance Team.

In return, our National Office offers a welcoming, prayerful community, with a commitment to supporting staff wellbeing and flexible working arrangements.

Salary is £20,545.60 for 4 days per week (£25,682 FTE).  The role can be home or office based with a minimum once a week attendance at the National Office in Birmingham.  Additional days on site will be required during the induction phase (up to 3 months).

Closing date: 30th September

Interviews will take place at our National Office in Birmingham.

PREVIOUS APPLICANTS NEED NOT APPLY

Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers.

Further information on how to apply can be found on our website.

Please return your completed application form with a CV, covering letter and completed monitoring form.

We are looking for a Giggle Doctor Programme Administrator to join our busy programme team, to support the day-to-day operations of our Giggle Doctor programme for hospitals.

This is a part-time, one-year contract to support the running of the Giggle Doctor programme while a member of the team is on maternity leave. We are flexible as to which days are worked, providing that the post-holder has a fixed working pattern over a minimum of 3 days per week. This post requires work from the office as well as some work from home. We will provide training to the successful candidate on how to fulfil the key tasks of the role.

About Us

Theodora Children’s Charity is a truly inspirational and pioneering charity which successfully works to improve children’s experience of being in hospital.

Theodora Children’s Charity UK is part of an international family of Theodora’s; originally established in Switzerland, there are Theodora Giggle Doctors visiting children in Switzerland, Italy, Spain and Hong Kong, as well as in the UK.

Over the past 30 years we have made a positive impact on over half a million children and their families in the UK and 3 million children internationally, improving children’s experience of being in hospital through visits from professional performers, called Giggle Doctors.

Our Mission and Values

At Theodora Children’s Charity we help children living with illness, disability and serious health challenges to feel better using the proven power of laughter. Our vision is to contribute to the wellbeing of children in the 14 core hospitals and specialist care centres we visit across England, as well as those we support virtually. Our Giggle Doctors are specially trained performers who are able to visit children in a clinical setting or through the Virtual Visit Programme.

By combining music, play, magic and storytelling our 21 Giggle Doctors bring joy and laughter to children in challenging times. From Dr Boogie Woogie to Dr Teapot, our Giggle Doctors wear their very own ‘doctor coats’, which represent their character, and spend time one to one with the children. Giggle Doctors create opportunities for children to play and interact through a range of musical and fun activities.  Sometimes they will make balloon animals and blow bubbles, and at other times they will sing a funny song or simply listen and talk to a child one to one.

The play is always child – led, with each interaction being unique to the child and their needs. A Giggle Doctor visit isn’t just about one magical moment, it can have a significant and lasting impact on a child’s well-being. With each visit, the aim is to reduce stress and anxiety, increase opportunities for play, and improve children’s experience of hospitals.

Our trustees, office team and Giggle Doctors are united by our shared values of Authenticity, Interaction, Diversity, Excellence and Enthusiasm.

Job Description

Key Tasks and Responsibilities

Administration

· Act as first point of call for artists regarding their visits to hospitals, overseeing sickness, cover and changes to their schedules

· Support artists with hospital administration and contracts

· Keep artists updated with changes in Theodora Children’s Charity’s policies

· Process changes to the Giggle Doctor schedule on our internal systems

· Liaise with hospitals and keep them up to date with information about their programme of Giggle Doctor visits

· Set up meetings with hospitals, artists and Theodora Foundation colleagues as required

· Book long-distance travel and hotels for artists for hospital visits and training events when required

· Support the Finance Manager and Giggle Doctor Programme Manager with collecting and filing timesheets, invoices and receipts for payment

Training and Events

· Support the Giggle Doctor Programme Manager with events, including booking rooms, resources and catering

· Attend training events for Giggle Doctors, setting up and packing down as needed

Impact and Programme Monitoring

· Support the Giggle Doctor Programme Manager with monitoring Trainee and Junior Giggle Doctor’s progress and keeping records of their observation notes

· Support the Giggle Doctor Programme Manager with data capture and record keeping

· Take minutes and record actions during Programme Team meetings, Theodora Foundation meetings and office team meetings from time to time

• Utilise the charity’s CRM database to keep all records up to date and effectively progress supporter development.

HR and Safeguarding

· Act as Deputy Safeguarding Lead and follow safeguarding processes for recording safeguarding incidents in the Designated Safeguarding Lead’s absence.

• Run DBS checks for artists when required using the external Ucheck platform

Other

• Represent the charity at external functions and conferences.
• Undertake any other duties reasonably requested from Programme Manager from time to time

Person Specification (include essential/desirable)

Essential:

· Highly organised and process-driven

· Ability to complete tasks (with or without reasonable adjustments) efficiently

· Excellent written and spoken communication skills

· Able to build good working relationships with a range of stakeholders including performing artists, healthcare workers and teams across the charity

· Careful and accurate when sharing information

· Problem solving skills and a positive, can-do attitude

· Able to multi-task, prioritise and meet deadlines

· Works calmly under pressure

· Competent with Microsoft Word and Excel

· A team player who is also able to work independently and use own initiative

· Able to contribute ideas to planning discussions

· Belief in the power of the arts to improve the health and wellbeing of children and their families

· Commitment to learning and self-development

· Commitment to Theodora Children’s Charity’s values and mission

Desirable

· Some experience of good safeguarding practice and handling confidential information

· Experience of working in either an arts or a healthcare organisation

· Experience of working on a project that involves children

· We are interested in hearing about transferable skills

Please note that this advert will be open on a rolling basis dependent on the success of applications, and interviews will be taking place as applications come in. We recommend applying promptly if you are interested.

Location: Flexible with some paid travel to London (if based outside of London)​

A little bit about the role 

We seek a graduate with excellent communication skills for our Recruitment team. You must be able to manage data, multitask, and adapt to dynamic environments. Enhance Frontline’s social worker training selection process with autonomy and a commitment to continuous improvement.

The Recruitment team is responsible for sourcing, selecting and hiring for 500 places for Approach Social Work (previously known as the Frontline programme) in local authorities across England.

We think the internship at Frontline is unlike other internships. You’ll be given plenty of opportunity to develop key skills for your future career, while also holding a core role within the team. You will be joining us at our busiest time and so will have day to day coordinator responsibilities throughout the year. This makes it a great first step into your career as you’ll have real practical examples to take forward. You will work with the Selection Manager and Selection Officers to ensure the delivery of a highly effective and efficient recruitment process and to ensure the candidate experience is positive throughout.

Some key responsibilities include:

• Facilitate at Approach Social Work assessment centres, supporting assessors and sharing responsibility for ensuring days run smoothly and consistently​
• Manage the logistics involved in planning and delivering over 40 assessment centre days (e.g. responding to candidate queries, monitoring candidate sign up, scheduling assessors)​
• Act as first point of contact for candidates experiencing technical difficulties with IT systems used as part of selection process.

Please note that this is a fixed-term contract for 8 months, starting September 2024

A little bit about you 

The role would suit a recent graduate with experience in event planning, logistics coordination, or customer service. We’re looking for someone who is detail-oriented and excels at managing multiple tasks and priorities. The ideal candidate will be a strong communicator who can support candidates through the selection process, troubleshoot technical issues, and ensure smooth operations at assessment centers.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

Important Information

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities. 

We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

You will need to have current right-to-work in the UK prior to application and for at least the first six months (for permanent positions) or for the full duration of the contract (for fixed-term positions). Visa sponsorship is not guaranteed.

ABOUT THE ROLE

We’re looking for an Programme Co-ordinator & Facilitator to join our SIG Safe Ground’s flagship Family Service. A first of its kind, the Family Service at HMP Altcourse brings together creative interventions for men in custody, bespoke family counselling and daily practical support for families visiting a loved one. Leading this ground breaking service you will work alongside internal & external staff teams to reimagine what family support is within the criminal justice system, working to influence a culture shift at HMP Altcourse and the wider prison system.

SIG Safe Ground are experts in delivering arts-based, therapeutically informed group work, celebrating 30 years of working in prisons in 2025. We’re looking for an action-orientated individual who is passionate about developing creative, family-led ways of working to best support those in crisis. You’ll join a reflective, dynamic team of facilitators, counsellors and family liaison workers supporting those with experience of the criminal justice system to build a practical toolbox to cope and move forward positively. 

We are seeking a Programmes Coordinator/Facilitator to join the Safe Ground team in HMP Altcourse, Liverpool and take the lead in the effective setup, delivery, and evaluation of Safe Ground's programmes. The role involves delivering arts-based interventions aimed at supporting participants in their personal development, family relationships, and rehabilitation. You will be based at HMP Altcourse, where you will develop collaborative partnerships with colleagues at the Visitors' Centre, as well as with key prison teams, wing staff, and, most importantly, the programme participants. 

You will be required to undertake additional training and vetting as per the requirements of the prison. 

Shift Pattern: 37.5 hours per week, Monday to Friday 8.30am-4.30pm hours may vary dependent on needs of the service.

We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. 

SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity .

As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.

What we offer:

• 25 days annual leave, increasing with length of service
• Training and Development including access to courses, upskilling, and progression plans
• Employee Assistance Programme including counselling
• Reflect Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Life Assurance Scheme
• Cycle to work scheme
• Annual Staff Awards

ABOUT YOU

We’re seeking a creative, passionate individual who excels at delivering arts-based interventions and group facilitation. You’ll thrive in a team environment, valuing relationships as key to personal growth and change. With excellent communication skills and a compassionate approach, you’ll engage with individuals from diverse backgrounds, especially within the criminal justice system.

You’ll bring experience in therapeutic groupwork and an understanding of the challenges faced by marginalised groups. Adaptable and proactive, you’ll champion equality, diversity, and inclusion. If you’re driven to make a positive impact and build meaningful relationships, this role is for you!

What we are looking for:

• Background in arts education, dramatherapy, applied theatre or equivalent 
• Practical experience and/or knowledge on group work facilitation
• Experience of working with and engaging with diverse groups of people from varying backgrounds
• IT proficiency, able to learn new software. Confidence in Microsoft packages
• Resonance with Safe Ground and Social Interest Group values
• Understanding and/or experience working with therapeutic groupwork techniques, be able to deliver this to others
• Ability to follow organisational policies and process in line with external governance

What we would like, but not essential:

• Previous experience within a prison or other criminal justice setting and/or within a similar role
• Previous experience in a similar organisation/industry/role
• Understanding/experience working with therapeutic groupwork techniques
• Ability to positively persuade, empower, and influence others

OVERVIEW OF KEY RESPONSIBILITIES

• Create and deliver engaging high-quality programmes which support rehabilitation, reintegration, and reablement for participants within the prison at various stages of their personal journey.
• Coordinate all aspects of promotion, recruitment and evaluation of programmes.
• Develop content and deliver this to different learning needs and styles.
• Co-Facilitate workshops and activities to support rehabilitation, combining arts-based interventions with course delivery.
• Collect and manage feedback, using this to continuously improve content and programmes. 
• Support with all aspects of risk management, information management, and case recording as needed.
• Admin will vary.

Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. 

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

ABOUT US

Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change

Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Are you an organised professional with strong administration skills? Join our team as a Service Improvement & Transformation Team Administrator and play a key role in supporting our mission.

You will be responsible for efficient completion of all administrative tasks of our Service Improvement & Transformation Team. You will work closely with the Head of Service Improvement & Transformation, the Programme Lead, the Lead Research Nurse, and Project Managers, ensuring that projects are delivered on time and within budget.

You will assist in the preparation of proposals, reports, and other communications, ensuring that all necessary documentation is received prior to Committee meetings. You will also accurately review, process, and approve grant applications for our Care Centre & Network, Community Service Programme, and Research Nurse Network, ensuring compliance with our Guidance Policy. You will need to identify requests that should be treated as exceptions and escalate appropriately.

In managing support grant payments, you will check and authorise invoices, deal with invoice queries, raise purchase orders, and maintain precise records. Additionally, you will record actions and minutes from team meetings when required and ensure that correspondence and actions are accurately logged in our CRM database.

This role requires a professional who can undertake various tasks with a commitment to our core values. If you are dedicated, meticulous, and ready to contribute to a vital part of our Association, we invite you to apply and become a valued member of our team.

Hybrid Working Expectations: up to 2 days per week office attendance 

(Flexibility to attend the office more regularly on occasion may be required to meet business needs.) 

We understand the importance of work-life balance and are committed to supporting our employees' needs. We are open to part-time applications and job shares. If you are looking for flexibility, please clearly indicate your preferred working arrangement in your supporting statement. 

What are we looking for?

An organised and detail-oriented individual with strong IT skills and proficiency in Microsoft Office packages. Experience with CRM databases is essential.

You should be capable of managing and prioritising your workload effectively. Accuracy and attention to detail are crucial in this role.

Strong communication skills, including an excellent telephone manner, are a must. You should possess excellent interpersonal and negotiation abilities, with the tact and diplomacy to persuade, influence, and appropriately challenge.

A proactive approach to work and problem-solving is vital. Knowledge of relevant GDPR legislation and the ability to work within its guidelines are also required.

For full role responsibilities please view the job description located within the Candidate Pack.

Benefits

• 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
• Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
• Access to a 24/7 phone and video GP Service
• Life assurance
• Confidential counselling helplines
• Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
• BenefitHub which offers lifestyle discounts and offers on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

How to apply

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Strong IT skills and knowledge and experience of Microsoft Office packages.
• Ability to use CRM databases.
• Excellent level of accuracy and attention to detail.

Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain how you would approach that particular competence or give an example to support your suitability.

About Us

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.

We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.

IMPORTANT INFORMATION

Adverts may be closed early, or interviews arranged once sufficient applications are received. Early applications are encouraged.

Sponsorship: If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.

DBS: Successful candidates may be subject to a DBS check depending on role requirements.

Reasonable Adjustments and Alternative Applications: Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.

To provide an inclusive application process, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.

Please contact us about reasonable adjustments and alternative applications.

Recruitment Agencies: We work hard to fill our roles directly and request that recruitment agencies do not contact us in relation to this role.

About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.

Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our HR team focusses specifically on making staff and volunteers feel cared for, valued and supported.

About the Role
As the HR Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to employment, leave recording, recruitment and leaving processes. You will support the HR Manager with day to day tasks, such as collation of payroll materials, recruitment tracking and maintenance of staff files and records. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient. 

About You
You are passionate about people's wellbeing and understand that people work best when they are given the opportunity to do what they love and can be successful in. You appreciate order and logical systems and processes and are skilled at both using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.

More Details and How to Apply
Download the Application Pack for the followng information:

• Welcome from the Operations Director
• How this role fits into the wider YLI and Operations Team
• Full Job Description and Person Specification
• Details of how to apply online (application form)
• Deadline and interview dates
• YLI Faith and Conduct Policies - check we're in alignment with one anothers beliefs

Applications should be received by: 8am, Wednesday 23rd October

We will respond to all applications we receive, by the 1st of November.
Interviews will be held on Monday 4th and Tuesday 5th November.

We are also actively seeking a new part-time Finance Administrator. If you'd like
to apply for both roles, please state this in your application form in the "job role you
are applying for" section.