Individual Giving Executive Jobs

Acer Trust, an Oxfordshire multi-academy trust, is seeking a Finance Director to lead our fantastic finance team through the next stage of our Trust’s development. In the past year we have added two new schools into the Trust and restructured our finance and business operations to better support our schools. We are now looking for a strategic finance professional to embed our new structure and processes and help us to develop and implement a new financial strategy to support our next phase of development. This exciting and challenging role would suit an experienced Head of Finance or senior Finance Manager aspiring to grow into a Chief Financial Officer role in the future.

The successful candidate will bring together strategic thinking, exceptional people management skills and financial acumen, as well as an appetite for continuous improvement, to help us achieve excellence in our finance function. You will play a critical role in our Trust’s growth and development, ensuring that we remain financially stable and that school leaders and decision-makers have robust information with which to make financial decisions and achieve value for money.

Against a tough financial backdrop for all schools, and with some of our schools experiencing particularly challenging circumstances, you will work collaboratively with Headteachers, Business Managers and the Chief Operations and Finance Officer to embed a culture of financial prudence and facilitate creative solutions to these challenges. You will have the opportunity to apply your coaching and leadership skills to empower and develop our Finance Managers and their teams to work efficiently and effectively, providing excellent support to our schools and benefiting from opportunities for their own personal and professional development. In these and many other ways, your work will have a great impact our students, staff and wider communities.

In return, you will benefit from a supportive and challenging work environment and proactive investment in your own development. Acer Trust is committed to professional development, and we would welcome candidates interested in undertaking formal study (funded through the Apprenticeship Levy) and informal learning opportunities such as networking with sector colleagues. You will have the opportunity to be part of a dynamic and highly motivated team, to regularly interact with strategic decision-makers and to bring your finance expertise to the Trust’s strategic planning. As well as enjoying a vibrant and big-hearted working environment and career development opportunities, you will also have the opportunity to join one of the country’s best pension schemes.

This role would suit an experienced finance professional with a strong knowledge of schools or education finance and excellent leadership skills. You will also hold a finance qualification with a relevant body, such as ACCA, AAT, CIMA or CIPFA.

If you are looking for a varied and engaging role where you can further develop your strategic leadership skills, this could be the role for you! The post is full time and is paid at £60-65k (up to £70k for an exceptional candidate).

Please see attached the detailed job description and person specification for this role.

We reserve the right to withdraw this vacancy at any time ahead of the closing date if there is a good level of response. Therefore, we recommend you submit your application as early as possible. We also reserve to right to interview shortlisted candidates ahead of the closing date.

If you are shortlisted, we will take up written references before your interview so please provide permission for this and provide accurate phone and email contact details for your referees. One of your referees must be your current or last employer.

Safeguarding Statement:

The Acer Trust is committed to safeguarding and promoting the welfare of all children and expects all staff to share this commitment.Any offer of employment with The Acer Trust is subject to verification of ID and qualifications, satisfactory evidence of the right to work in the UK, health clearance, DFE and Enhanced Disclosure and Barring Check. The Acer Trust is an equal opportunities employer, and we welcome applications from candidates from all ethnic and community backgrounds. Please note that, for safeguarding reasons, this role is subject to an enhanced DBS check and other safeguarding procedures.

About the Company
Bluestep was incorporated in 2010 and is based at Blisworth Hill Farm in the lovely Northamptonshire countryside, commutable from Northampton, Milton Keynes and surrounding areas. The business operates in design, merchandise, storage and fulfilment services providing varied solutions to a wide range of clients in the charity, healthcare, outdoor education, corporate and sports sectors. We are a progressive, forward-thinking company that prides ourselves on a first class service.

Main purposes of job
As our Charity Account Director within the Client Services team, you will play the lead role in driving business growth across the Charity sector in line with our 4-year plan that we launched at the start of this new financial year (April 2024).

You will be responsible for the day-to-day management, leading, inspiration and coaching of our Charity Account Management team (from Senior Account Managers to Account Executives, possibly Apprentices down the line), while at the same time looking after a select number of high value Charity partners.

This responsibility will involve you being constantly immersed in the daily activity, providing on the spot advice and coaching to our team, making a concerted effort to get to know each of our clients and an expert knowledge of our portfolio of services on offer. Due to the experience and network of the successful candidate, we expect you to bring opportunities our way.

We are looking to appoint a candidate with the commerciality, leadership and ambition to push us to the next level.

Main responsibilities

Client Strategic Influence: Will play a huge part in creating, influencing and implementing strategy for a very small number of extremely high value, lifelong clients surmounting to a multi-million pound portfolio. Without your involvement, our clients would struggle.

Inspiring, Mentoring, Coaching: We expect the successful candidate to have a huge passion for developing teams and individuals. You should gravitate towards people and be an inspirational figure that the team will want to seek knowledge and support from. You should have the ability to help integrate and intertwine individuals with their clients, making them an indispensable extension to their team.

Reporting Lead duties: All members of the Charity team will report into this role and the individual will be responsible for all aspects of people management.

Living in the Detail: With such a huge client base within the Charity sector, offering a variety of services (Merchandise, Design, Storage & Fulfilment), we expect the successful candidate to have the capacity and ambition to immerse themself in the detail, investing an incredible amount of time getting to know individual accounts and clients alike. Much of this will take place in “real life” through discussion with Account Managers and clients, though detail will also come from Synergist, our CRM platform.

Strategic Implementation: Able to support the development and implementation of commercial strategy with the aim being to accelerate the growth of Bluestep as a business and industry player. Adaptability will be required as trends and needs develop over time.

Client Relationship Management: Love & Care is central to everything we do (Net Promoter Score is a key metric that we have introduced to the business) and your philosophy must be focused around this. Our Love & Care Manager is the key to unlocking the rewards of this and a resource that must be utilised to the best of your ability. This role will require management and delegation of clients when the team are on leave.

Sales and Revenue Generation: This role will require integrated working with our Client Services Director and Marketing team to ensure that sales support is directed in the right areas at the right times. This ties in with our recruitment strategy and demands. With the candidate’s standing within the Charity community, we also expect this person to unlock significant opportunities within the sector.

Collaboration: This role works very closely with our Client Services Director, who has overall responsibility for all Client Services related activity, and our Love & Care Manager, who will underpin and support all operational and client requirements for the team. Generally, this role requires collaboration across the business in order to guarantee success.

Budget Management: Responsible for creating and monitoring annual, quarterly and monthly sales and GP margin budgets across the Charity sector by individual. Responsible for communicating and agreeing budgets across the team.

Reporting: Develop and update reporting tools that keep the team and management abreast of performance, including presentations within our fortnightly “Scrum” meetings. Prepare and present regular reports and updates to leadership.

Drive change on Industry Trends: Not only offering solutions both internally to Management and to clients in order that these are addressed, but playing a huge role in ensuring they are implemented. This person should be an influential member of the sector community.

The above list is not exhaustive and duties relevant to the post or the individual’s experience may be required from time to time. Variation may occur to the duties and responsibilities at the request of the Managing Director without changing the general character of the post. Any variation will always be discussed first.

Charity Account Director Experience
Proven experience in Senior roles within a merchandise and design agency or similar environment
Experience working with Not-for-profit organisations or in-house roles including Senior Fundraising Manager/Director (essential)
Proven track record of winning significant new business, developing customer relationships and spend
Evidence of inspiring, coaching and mentoring teams of people to achieve success
Track record of creating positive, values-based cultures
Client-facing experience and extremely comfortable in presenting environments
Strategic thinker
Technology proficient (CRM systems such as Synergist)

Charity Account Director Skills & Attributes
A natural leader and inspirer
People-person
Superb teamwork skills
Excellent verbal and written communication skills
Capacity to take on a lot of information in a short space of time
Adaptable across many areas of a job role
Problem-solver and adaptable to certain situations
Time management
Strong commercial acumen: results orientated with a focus on achieving and exceeding sales goals
High standards of integrity, service delivery and customer care
Personable and fun to work with

On offer for the Charity Account Director

• We allow one day of remote working each week (increases to two days once 6 month probation period is complete)
• Some travel/overnight stays will be expected
• Salary: £50,000 - £60,000 per annum depending on experience
• Inclusion in our Profit Share Scheme (paying out up to 15% of basic salary) upon completion of 6 month probation period
• NEST Pension scheme (Bluestep contribution of 5%)
• 29 days of Annual Leave plus Bank Holidays
• Free onsite gym membership
• Enhanced Maternity & Paternity pay (upon completion of 2 years’ employment)
• Plus many more benefits included in our Perks Guide (including Private Medical Healthcare through Vitality on your 2-year anniversary)

To apply for the Charity Account Director Role
Please follow the Indeed process for applying.

• Application deadline: Friday 15th November 2024
• Stage 1 Interviews (Teams): Once application received and successfully through initial screening process
• Stage 2 Interviews (Face-to-Face): if successfully through Stage 1 interview
• Stage 3 Presentation (Face-to-Face): If successfully through Stage 2 interview.

Director of Supporter Fundraising
Reference: SEP20249533
Location: Flexible in UK
Salary: £85,000 Per Annum
Benefits: Pension scheme (7%), Life Assurance scheme, 26 days' annual leave (plus bank holidays)

The RSPB, Europe’s leading nature conservation NGO, is seeking a Director of Supporter Fundraising to lead the charity’s work in recruiting and stewarding the next generation of individual supporters to help address the nature and climate emergency.

The Royal Society for the Protection of Birds (RSPB) is a charity for the conservation of birds and nature, bringing people together who love birds and other wildlife, and who want to take action to restore the health and diversity of the natural world. The charity now manages and protects 160,000 hectares of land across the four countries of the UK.

Public support has been at the centre of RSPB’s work since its foundation as a campaigning organisation in 1889. With 1.1 million current members contributing over £95m to the charity’s cause in 2024, the RSPB has set itself a bold ambition to increase supporter numbers and net income from this core area.

Working closely with the Executive Director for Income and Conservation Investment and other senior stakeholders across RSPB, the Director of Supporter Fundraising will ensure that the organisation maintains and increases its income in membership, individual giving, legacies, in memoriam and community fundraising. The role will be responsible for a large team working to develop new strategies and to engage and grow a diverse supporter base, enabling the charity to inspire long-term support and active engagement with their work.

The ideal candidate will have a proven track record in growing a large and complex individual giving or subscription programme across multiple products and channels. They will also have demonstrable experience of leading successful organisational transformation to create long-term value, as well as of leading projects within a complex stakeholder or matrix management environment. Significant experience in individual supporter fundraising or consumer marketing through direct marketing techniques will be essential.

As a leader, the successful candidate will have strong collaboration skills with the ability to inspire, develop and motivate teams to achieve challenging goals in a variety of contexts. They will also be able to use their networking and interpersonal skills to build excellent internal and external relationships and must be able to thrive in a fast-paced, high-performing environment. Finally, they will have a commitment to the values and vision of RSPB and to mobilising support for a thriving natural world.

Closing date: 09:00, Wednesday 6th November 2024
Please note: we will be longlisting throughout the campaign so please do apply early to register your interest.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our recruitment partner's website to complete your application for this position.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

Contact us to discuss any additional support you may need to complete your application.

The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

The RSPB is a licenced sponsor. This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

As Supporter Care Manager you will play a key role in Viva’s Fundraising & Engagement team, building relationships with and providing exceptional supporter care to our donors – including individuals, churches and community groups. Your high level of organisation, strong administrative skills and love of engaging with a variety of people will ensure that Viva’s supporters have an excellent and personalised experience of Viva.  Through all this you will play a vital role in making it possible for Viva to achieve its goal of enabling more children to live life in all its fullness.

Your responsibilities will include:

· Supporter communication: engaging with donors by email, letters, phone or in person.

· Supporter care administration: ensuring accuracy in reporting and recording donations.

· Supporter engagement: coordinating supporter events (e.g. our monthly prayer Zoom meeting), representing Viva at church services and managing our presence at events.

· Fundraising & Engagement team support: supporting team communication and the Director for Fundraising & Engagement in team administration.

Operations and office support: ensuring Viva’s UK office runs smoothly.

This role will suit you if you:

• enjoy engaging with supporters and building relationships
• are highly organised, thrive on accuracy and have a keen eye for detail
• are quick to learn and engage with systems and data
• would love to join a welcoming, creative, supportive and international team

This is a full- or part-time role for Viva, located at our Oxford office in the UK with the option to also work at home. Some working time will be needed in the office on a weekly basis, but the exact split of office/home working time can be decided in conversation between the successful candidate and line manager.

Take a look at the full job description and person specification in the information pack and, if this is you, then apply today to be part of this incredible work, making a real and lasting difference for children.

Collaborate closely with our Senior Fundraising Manager to identify funding opportunities, develop compelling proposals, support individual giving and contribute to bid writing for projects that align with CSE’s strategic goals.

Pay and conditions

• The role is full-time (37.5 hours per week) but will consider a minimum of 30 hours.
• The salary for the role will be £27,121 to £32,486
• You will be entitled to 25 days paid holiday (plus statutory holidays).

CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• Write compelling funding pitches for projects or fundraising campaigns.
• Represent CSE at external events to promote our work, support horizon scanning and identify future partners for the fundraising team to work with.
• Maintain accurate and up to date fundraising content on website, all other CSE communications channels and third-party platforms.
• Support the running of online and in-person events to raise awareness of CSE’s work with key stakeholders and potential funders.
• Steward current individual supporters, building engagement through a supporter journey.
• Develop campaigns and appeals to engage with new audiences and encourage new supporters.
• Ensure all income and donations are processed, and acknowledged appropriately, including using systems for accurately managing supporter data.
• Research Trusts and Foundations to identify prospects with objectives which align with CSE’s strategic goals. Collate this information in an appropriate, accessible format.
• Develop creative ways of presenting CSE to engage corporate partners leading to mutually beneficial relationships with social purpose.
• Write content for sections of bids.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• GCSE Maths and English or equivalent.
• Competence with MS Office programmes – in particular Outlook, Word, Excel, PowerPoint and Access.
• Excellent verbal and written communication expertise, able to communicate complex ideas to a range of audiences.
• Empathetic and communicative – able to nurture and build relationships with a wide range of donors and supporters.
• Self-motivated with ability to work independently and with limited supervision and as part of a team.
• Good time management skills, including priority setting, multi-tasking and problem-solving.
• Understanding of trust and foundation funders.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.

The closing date for applications is 12pm on Tuesday 29 October 2024

Interviews are expected to take place Tuesday 5 or Wednesday 6 November 2024, though this is subject to change.  

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

We are a dynamic, growing charity providing practical respite solutions for unpaid carers in the home and award winning day centres.  Are you and experienced fundraiser who can elevate us further through additional revenue streams?

With a turnover of £1.6m we are sustainable but have unfunded projects that will benefit our service users.  You would support our service areas from children to the elderly, physical disabilities to mental health, fundamentally improving the quality of life of people in our communities.

Role

You will need to be good at research and submit well written applications to grant making organisations.  You will also be good at building relationships so that we can gain year on year funding for our projects.

We want to work with smaller grant makers but also focus on large grant opportunities through the likes of National Lottery, Henry Smith etc.

As part of your role you would be good at IT, recording progress on our customised Salesforce CRM system.

Person Specification

Essential Criteria:

• At least 2 years’ experience of developing and delivering fundraising strategies and plans that support organisational growth
• Proven ability to identify and draft grant funding bids and other forms of funding applications
• Highly developed written and presentation skills with proven ability to write and present using a range of materials including emotive and compelling prose suitable for different audiences
• Good analytical and research skills with the ability to process and present complex information clearly and concisely
• Working knowledge of using IT- key social media platforms, the Microsoft Office Suite
• Excellent coordination and organisational skills
• The ability to meet deadlines and work under pressure
• Entrepreneurial, results-driven and able to work on own initiative and as part of a team
• Commitment to delivering quality and to continual improvement in practice
• A self-motivated individual with the perseverance to work towards long term goals
• Passionate, creative and motivated, to achieve ambitious targets
• Knowledge of current fundraising guidelines/legislation
• Good knowledge of contemporary fundraising techniques.
• Good knowledge of public and private sector funding sources, structures and organisations.
• Adaptability - flexible to changing circumstances, keeping projects and goals on track by changing approach
• Ability to work under pressure & time management

Benefits

• We offer 28 days holiday (pro rata) per year including bank holidays rising to 33 after 5 years service.
• Each Christmas a discretionary extra few days for a Christmas close down are given
• Throughout the year there are Charity events
• We fund Blue Light Card membership for employee discounts
• Staff have access to Vivup for online GP sessions and additional benefits
• We provide a stakeholder pension and 4% matched contributions

Are you a people person with an analytical mind? Do you have data and income processing experience? If so, this is the perfect role for you.

Salary: £31,410-£34,000 (FTE) per annum, depending on experience

Hours: 35 hrs FTE

Place of work: Hybrid/Flexible/Hatfield (minimum of 2 days per week in the office)

Join Our Team!

We are looking for someone who is passionate about making a difference to the lives of the Crohn’s & Colitis community. You would be joining an experienced and friendly team and you will help provide excellent customer experience to our supporters through building excellent relationships via a variety of communication channels.

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ongoing ambitious plans, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview

As a member of the Supporter Engagement Team no two days will be the same. You will be essential in helping us improve the lives of those living with Crohn's and Colitis by offering fantastic supporter service and ensuring our members and fundraisers feel valued and keen to continue to support!

The Supporter Engagement Officer plays a pivotal role in achieving this. By taking a lead in the day to day management of the income processing and membership arm of the team ensuring all income is processed quickly and accurately and supporters are thanked efficiently.

About You

You will have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner.

You will be experienced in supervising staff or volunteers and be an effective and approachable networker with a proved track record of building excellent relations with all stakeholders, using high levels of tact and sensitivity when needed.

You'll need strong written and verbal skills and the ability to adapt your style depending on the audience. You'll also be effective at managing challenging situations and competing priorities.

You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required. 

You will also have experience of working with databases to produce reports and insights, as well as the managing the handling of cash and finance processes.

Experience of Microsoft office is essential, as well as high levels of accuracy and attention to detail.

If you are committed to our values of ambition, compassion and team-working and like the sound of our role, then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion. Most importantly you will be people focused, and passionate about achieving our vision and mission, by making a difference to those living with Crohn’s and Colitis.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

How to apply

If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Natalie Wood, Supporter Engagement Manager.

Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.

Closing date: Monday 28th October 2024 – 9am

Please note: no applications will move forward within the recruiting process without a supporting statement.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales

This is a great role for someone looking to join the charity sector. You will work as part of our Supporter Engagement team to provide excellent customer care, and engage, involve and inspire all supporters of Crohn’s & Colitis UK through building excellent relationships via a variety of communication channels.

Salary: £20,570 - £24,000 (FTE) per annum, depending on experience

Hours: 35 hrs FTE

Place of work: Hybrid/Flexible/Hatfield (minimum of 2 days per week in the office)

About Us

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2024, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

Role Overview

You will be integral to achieving our strategic priorities of generating income through repeat support, and providing exceptional supporter journeys for our community, ensuring they feel valued and engaged.

Providing excellent customer care, engaging and involving and inspiring all supporters of Crohn’s and Colitis UK through building excellent relationships via a variety of communication channels. To be integral to achieving strategic Income Generation priorities, including raising funds from supporters through exceptional standards of supporter stewardship, and to deliver administrative support for the Income Generation Team.

About You

You will have experience of working in a similar role, providing a high standard of customer care in a fast-paced environment, handling supporter queries and providing information in a concise and comprehensive manner. You'll need strong written and verbal communication skills to write engaging and inspiring content and messaging, you'll also be skilled at listening and responding to queries appropriately and be comfortable and effective at managing challenging situations.

You will have the ability to manage a busy workload and deadlines whilst taking ownership of problems to find a solution where possible, escalating to a manager where required. 

Experience of Microsoft office is essential, as well as excellent administration skills and high levels of accuracy and attention to detail. If you like the sound of our role then this could be an opportunity to join a leading charity as we enter the next stage of growth and expansion.

Please see our Recruitment Pack for details of our full Job Description and Person Specification.

Our Location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home although you will need to be in the office for two days a week minimum. There will also be other times when you’ll need to be in the office for fulfilment tasks or to attend meetings such as our ‘All Staff Together’ days four times a year and you will also be required to attend fundraising events.

Benefits

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

How to apply

If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact Natalie Wood, Supporter Engagement Manager.

Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack found on our website.

Closing date: Monday 28th October 2024 – 9am

Please note: no applications will move forward within the recruiting process without a supporting statement.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

We will not be accepting any contact from Recruitment Agencies or Media Sales

Job Title: Head of Operations

Salary: £40,221 (NJC SCP 32) per annum (pro rata)

Benefits: Health and Wellbeing cashback scheme, company sick pay and an annual leave entitlement of 25 days + bank holidays in addition to mental health days.

Hours: 0.8-FT (28 - 35 hours per week) flexible arrangements will be considered

Contract: Permanent

Location: Bristol office based with some flexibility for remote working. Please be aware Wednesday is a compulsory office day and the successful candidate must be available for in-person meetings.

About Us:
Self Injury Support (SIS) is the leading UK charity dedicated to supporting individuals affected by self-harm. We understand that self-harm is not a standalone mental health issue; it is also often a complex personal, social, political and economic issue. Our mission is to provide accessible, inclusive, experience-led services and evidence-based training to improve the lives of those who self-harm and the people who care for them; helping to reduce harm directly and indirectly, minimising stigma, and creating collaborative, compassionate avenues for change.

We are a small, ambitious charity and are looking for a someone to join our team as Head of Operations, ensuring the smooth running of our day-to-day operational services so we can continue making a difference.

The Role:
As Head of Operations, you will play a pivotal role in the strategic and operational management of SIS. You will be responsible for overseeing HR, finance, and facilities, while providing essential leadership support to the CEO. This is a unique opportunity to help shape the future of the organisation, ensuring our infrastructure is strong and sustainable.

Key Responsibilities:

• HR Management: Oversee recruitment, employee relations, and performance management processes to ensure we attract and retain the right talent.
• Finance: Manage budgeting, financial reporting, and day-to-day financial operations, ensuring funds are used effectively and efficiently.
• Facilities: Oversee the management and maintenance of our facilities, ensuring a safe, supportive environment for both staff and beneficiaries.
• Leadership Support: Work closely with the CEO, providing strategic and operational advice, supporting decision-making, and ensuring alignment with our goals.
• Compliance & Governance: Ensure we meet our legal, financial, and regulatory obligations, managing policies and risk assessments.
• Team Leadership: Lead, inspire, and develop the operations team, instilling a culture of collaboration and continuous improvement.

Who We're Looking For:
We are seeking an individual with strong operational management experience, ideally within the charity or non-profit sector. You will be a strategic thinker with excellent organisational skills, able to manage multiple priorities effectively. A passion for our cause and a commitment to supporting those affected by self-harm is essential.

Key Skills and Experience:

• Proven experience in HR, finance, and facilities management, ideally within a charity or non-profit organisation.
• Strong leadership and people management skills, with the ability to inspire and motivate a team.
• Experience in budget management, financial reporting, and ensuring financial sustainability.
• Excellent communication and interpersonal skills, with the ability to work collaboratively across teams.
• Strong understanding of compliance, governance, and risk management.
• Empathy, compassion, and a genuine desire to make a difference in the lives of those affected by self-harm.

Interview Date: 29th October 2024 

Why Join Us?
You’ll be part of a passionate and supportive team, working in a rewarding role where you’ll directly contribute to improving the lives of vulnerable individuals. This is an opportunity to make a meaningful impact in a senior leadership position within an impactful mental health charity.

Researchers have identified a considerable gendered difference in the approach to applying for new job roles, with women often choosing not to apply unless they meet 90% or more of the criteria, while men are likely to apply with a 60% match. To better address this, and the women in leadership gap in the UK, we encourage all applicants to consider whether they may be suitable for the role even if they do not meet 100% of the criteria. You will have the opportunity to highlight blind spots at interview and we welcome an open discussion about where you wish to develop your skills.

For more information, please refer to the attached job description.

Digital Communications Assistant
Salary:  £24,500 - £26,000 per annum
Contract: Permanent 
Hours: Full Time, 37 Hours Per Week
Location: Hybrid / Hatfield / Flexible 

Join our friendly and supportive team to grow our digital communications and presence. If you’re a confident person who loves social media, is passionate about preventing youth homelessness, has great writing skills and creative ideas then we would love to hear from you. hyh offers great development opportunities in this role after 12-18 months of demonstrating your success.

What can we offer you?

• A supportive, knowledgeble team and organistion 
• 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
• Holiday Purchase Scheme
• People's Pension Plan contribution
• Group Life Insurance plan
• Opportunities for personal and career development
• Hybrid working - option to work from home up to 2 days per week
• An additional annual leave day on your Birthday
• Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
• Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme

RESPONSIBLE FOR:

Creating, developing and evaluating hyh’s online and social media presence to engage supporters, stakeholders and the wider public and to maximise digital fundraising opportunities. The role also supports the development of digital content to support service delivery at the charity leading on public and internal comms.  

The Digital Communications Assistant will:

Contribute to hyh’s overall Fundraising & Communications strategy as a member of the Fundraising & Communications Team

Improve supporter acquisition and retention through digital channels, building engagement and loyalty.

Source, generate, edit, schedule and post written, visual, audio and video content that drives brand awareness, is shareable and encourages actions to generate income.

With guidance, deliver outstanding and innovative communications for different audiences and across multiple channels which align with hyh’s Comms plan.

Inspire, inform and motivate supporters to give to hyh as well as demonstrating the impact of their donations on beneficiaries. 

Learn to manage a calendar programme of social media and website activity.

After training, act as the first point of contact for social media and our website, responding appropriately and championing and signposting people to the work of hyh

Create and update content for hyh’s website

Develop and grow TikTok content which is engaging and educational, becoming hyh’s expert on this channel

Create digital materials to support the Fundraising team across all income generation streams with their activities and campaigns throughout the year.

Over time, act as a brand champion within hyh, promoting the use of social media and encouraging greater understanding of the website and social media channels

Keep abreast of new developments, trends and technologies, identifying and proposing new digital opportunities for hyh.

Understand, evaluate and circulate social media and website analytics.

Develop digital projects to support delivery of hyh’s services to support young people facing homelessness

Full Job Description available attached to Job Advert.

If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!

Please apply via the link on the vacancy found on our website submitting a cover letter or video no longer 3 minutes to share your skills and experience along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can.

Equal Opportunities

We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.

hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.

Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so

The Furniture Makers’ Company, the City of London livery company and charity for the furnishing industry, is seeking an experienced welfare officer to manage the charity’s occupational welfare support provision.

Formerly the Furniture Trades Benevolent Association, the charity has been supporting the welfare of furnishing industry people since 1903. The welfare officer provides vital help and support to people working in all areas of the trade, as well as retirees and their eligible dependants who need assistance.

We are seeking a compassionate individual who is highly organised, diligent and an articulate communicator. You will need to be an experienced administrator as you will be a department of one.

The welfare officer will be responsible for processing applications for assistance and checking applications against the charity’s eligibility criteria – undertaking due diligence - and adding supporting application documentation received via email etc.

The role will involve hybrid outreach work, developing and maintaining links with key stakeholders with companies from the industry to inform them of the charity’s services.

If this sounds like you, please send your CV and a cover letter without delay.

In addition to the salary, the company offers 10% pension contributions and a Westfield Health package.

The Kirkwood Support Life is an ambitious and forward-thinking charitable organisation delivering much valued, high-quality care and support to the people of Kirklees. We are here for anyone affected by a life-limiting illness, every step of the way and have built a reputation for excellence and innovation in palliative and end-of-life care across West Yorkshire and nationally.

In the next 10 years, we want to double the number of people we care for by encouraging everyone who might benefit from our services to reach out early enough for us to make a positive impact on their quality of life. This means we must challenge the perception that our focus is on end-of-life. While it is true this is an important aspect of what we do, it is not all we do. We’re here for local people across the community whenever they need us.

The Opportunity:

This is a challenging yet exciting time to be joining The Kirkwood. We are seeking a dynamic and visionary Director of Income Generation and Marketing to lead and drive our efforts in securing the vital funds that enable us to provide our essential services. We are looking for someone that will inspire supporters, encourage people to spread the word about our vital work, and continue to build The Kirkwood Movement.

The role of income generation within The Kirkwood Movement is established. However, this role represents an opportunity to truly lead with creativity and forward thinking married closely with the traditional, proven tangible activities.

Job Summary:

As the Director of Income Generation and Marketing, you will play a pivotal role in developing and implementing innovative strategies to support The Kirkwood's charitable activities. Your leadership will inspire our community, increase awareness, and enhance financial and voluntary support.

The role requires strategic, long-term thinking, and you must demonstrate a proven track record of developing and implementing successful long-term income generation strategies aligned with overall fundraising goals. You should be a confident and natural leader who can clearly communicate a compelling future direction for the income generation and marketing team. Additionally, you will be a critical thinker who utilises data and trends to make informed decisions, analyses results to identify areas for improvement, and embraces a continuous learning mindset that values both successes and failures.

Key Duties and Responsibilities:

Strategic:

• Develop and execute a comprehensive income generation strategy aligned with The Kirkwood's goals.
• Foster a culture of creativity to explore and implement unconventional income generation methods.
• Lead the strategy to build The Kirkwood Movement, enhancing awareness, care outreach, and inspiring support.
• Create and nurture connections within The Kirkwood Movement to deepen engagement.
• Collaborate across The Kirkwood Movement to integrate income generation opportunities into daily operations.

Executive:

• Partner with the Executive Team to devise and deliver strategies that ensure sustainable growth in care provision.
• Establish policy frameworks and operational methods that support strategic objectives.
• Uphold and promote The Kirkwood Culture and Values.
• Serve as the key advocate for donors, ensuring their interests are prioritised in all activities.
• Oversee internal and external communication strategies and represent The Kirkwood in media and public events.
• Maintain strong relationships with the Board of Trustees and lead interactions with the Income Generation & Marketing Committee.
• Support Executive Management Team members and contribute to committee activities as needed.
• Contribute to the development of the 5-year strategic plan and long-range financial forecast.
• Stay informed of best practices in the sector and integrate them into The Kirkwood.
• Manage relationships with statutory regulators to ensure compliance with relevant regulations.

Departmental:

• Support departmental leads in crafting and implementing strategies for Fundraising, Retail & Trading, Media & Marketing, Business Development, and Programme Development.
• Propose, monitor, and achieve ambitious annual budgets for income generation.
• Deliver an exceptional supporter experience that drives acquisition, retention, and maximises supporter lifetime value through stellar stewardship.
• Inspire and lead a motivated team, fostering a culture of ownership and accountability for income generation goals.
• Develop and deliver ambitious plans across the core spectrum of Income Generation activity that includes (but not limited to) legacy fundraising, individual giving, major donors and patronage, digital fundraising, retail footprint, corporate partnership development and community fundraising.
• Attract, recruit, and retain top talent within the income generation and marketing team, ensuring a diverse and skilled workforce.

Qualifications and Skills:

• Proven experience in a senior income generation or marketing role.
• Demonstrable success in developing and implementing innovative fundraising strategies.
• Strong leadership and team management skills.
• Excellent communication and relationship-building abilities.
• Strategic thinker with the ability to translate vision into actionable plans.
• Knowledge of relevant regulations and best practices in the charity sector.

Role purpose

As part of our strategy, you will be responsible for leading the delivery, direction, and management of our ambitions to empower a more diverse range of young people with opportunities to develop essential leadership and life skills regardless of their background.

You will act as an influential member of the organisation’s Leadership Team to set, establish and deliver the Programmes and Projects Strategy aimed at supporting growth, reach, and impact of Leadership Skills Foundation programmes among underserved and/or under-represented communities and individuals.

In addition to establishing and managing relationships with external stakeholders at national, regional, and local levels, you will work as a pivotal member of the leadership team to embed this area of work across the organisation and benefit thousands of young people across the UK.

This role will require positive and proactive internal working relationships to be created with other teams and colleagues to support organisational objectives and goals.

Main duties and responsibilities

1.Responsible for leading and managing agreed and supported programmes, creating and supporting effective implementation and delivery systems.

2. Empower and equip programme team members, allocating resource to effectively deliver agreed and supported projects and their goals/KPIs.

3. Work collaboratively with partners and stakeholders to successfully influence and deliver agreed programme objectives and key results.

4. Manage agreed programme budgets and forecasting liaising with Leadership Skills Foundation colleagues and funders as appropriate.

5. Responsibility for implementing internal performance metrics to demonstrate effectiveness, influencing programme management, monitoring and evaluation.

6. Ensure all project milestones, contractual and reporting requirements are met to the agreed standard.

7. Develop and present clear insight and analysis to drive the improvement of strategic, business and operational planning and delivery.

8. Develop management practices that support consistent programme delivery and high-quality outcomes.

9. Ensure risk management and mitigation processes are in place across all programmes and communicated effectively.

10. Maintain a working knowledge and up to date awareness of the landscape and audiences the Leadership Skills Foundation works with and aspires to work with.

Head of Department Duties and Responsibilities

1. Implement the “one company” vision/culture and demonstrate its impact.

2. Carry out environmental scanning to recognise opportunities and challenge and formulate appropriate actions to position the Foundation in line with its agreed objectives.

3. Be accountable and responsible as required on projects to deliver the foundation’s vision.

4. Implement and develop appropriate business management capabilities and practice across the organisation.

5. Operationally implement the strategy and set work expectations as agreed by the board and SLT.

People Management Responsibilities

· Research Manager

· Local Delivery Lead

· Working with other Heads of Department whose direct reports will support the delivery of programme goals and activities

Key Relationships

Internal

· Director of Engagement (line manager)

· Direct reports: Local Delivery Lead and Research Manager

· Head of Departments: Innovation; Marketing & Communications; Business Development; Accreditation & Standards; Finance & Customer Support.

· Leadership Team including - Directors of: Innovation & Standards; Finance and Operations, and Chief Executive.

· Innovation Officers

· Finance Manager

External

· Strategic partners including organisations such as Sport England.

· National and regional network and delivery partners.

· Key local delivery centres

Skills, experience and knowledge

Essential

· A proven track record in managing, leading and exceeding purpose-driven complex programmes with challenging targets and timescales.

· Experience of overseeing a portfolio of delivery projects/programmes and supporting individuals/teams to deliver these within time, budget and scope.

· Significant experience of engaging and motivating internal stakeholders and teams and presenting information concisely.

· Confidence to act as the key contact point and ambassador for delivery programmes and Leadership Skills Foundation.

· Familiarity with setting and delivering operational workplans and working collaboratively with teams to achieve them

· Experience of senior decision making, leading a department or project team.

· Experience of proactively and effectively establishing and managing stakeholder and partner relations.

· Analytical thinking and evaluation skills

· Strong interpersonal and communication skills with the confidence and ability to adapt styles to manage up, down, and across peer groups.

Desirable

· An understanding of resource planning requirements

· Process improvement and change management experience.

· Experience of collecting, analysing, interpreting, and presenting data and insight.

· Experience of programme innovation, development, and design

· An understanding of the sport and physical activity landscape in the UK.

· Experience of informal education or skill development programmes

· Experience of risk oversight.

Personal qualities

· A confident, collaborative leader that wants to make a positive social difference.

· Pro-active with the ability to work on own initiative collaboratively and independently.

· Effective and confident communicator.

· Adaptable to operational requirements with an openness to give and receive constructive feedback as part of a growth mindset.

· A creative, problem solver with a focus on the individuals and groups benefitting from our programmes.

Full driving license and ability to drive is required

‘Ataxia’ is an umbrella term for a group of neurological disorders that affect balance, coordination and speech. A serious but rare condition thought to affect 12,000 adults and around 500 children in the UK. We provide advocacy and support those affected. We are actively involved as the patient voice for the first USA approved drug for the condition.

Position: Head of Fundraising & Communciations

Responsible to: CEO

Location: Hybrid working is offered to all staff. All full time staff should come into the office a minumum of two days per week. Our office is based in Highgate, London.

Hours: 35 hours per week (full-time), core hours of 10am–4pm

Salary: £55,000 per annum

Annual leave and benefits:

• 25 days annual leave pro rata rising by one day per year to 30 days 
• 5% contribution to a personal pension plan 
• Employee assistance scheme 
• Comprehensive flexible working policy 
• Season ticket loan available 
• Bike-2-Work Scheme 
• Accredited Living Wage Employer 
• Birthdays off 
• 24/7 Employee Assistance Programme

How to apply: Click the Quick Apply button below. You’ll be asked to submit a CV and a cover letter.

We are aiming to hold first-round interviews in the week commencing 7th October; final interviews are due to take place in the week commencing 21st October.

Please note, we’re actively reviewing applications and interviews will be held on a rolling basis. The ad may close early if a successful candidate is found.

Please review the full job description, person specification and further information on our benefits in the 'job pack' which is attached to this job advert.