Team Administrator Jobs
The role of Programme Support Officer will provide administrative and coordination support to new What Works Programmes, ensuring the smooth delivery of projects and initiatives.
The role will also oversee the administration of two expert evaluation advisory groups and the evaluation panel that supports the Evidence & Evaluation team to commission and run high quality projects.
Key responsibilities include:
- Assisting with programme and project design, planning, monitoring of progress, liaison with other teams in Youth Futures, including communications, and resolving problems
- Providing administration support to two expert evaluation advisory groups (including setting up contracts, managing communication with the group, scheduling meetings, taking minutes, and managing payments to advisory group members)
- Meeting note taking and minuting and preparation of relevant documentation as required
- Administration support of panels (including setting up contracts, managing communication with the panel, scheduling meetings, allocating tasks, and managing payments to panel members). These panels may cover ethics, peer review, and provision of evaluation projects.
This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information and a full job description, please download the Recruitment Pack.
The young people we aim to serve – and the challenges they face – are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities. We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.
Registered Charity
51 - 100
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.
The client requests no contact from agencies or media sales.
Thank you!
Age UK's IT Service Management Team is looking for an experienced ITSM administrator to take on a new role of ITSM Lead.
Reporting into the ITSM Service Desk Manager, you will be able to demonstrate a strong understanding of our ITSM platform and evidence working with multiple diverse stakeholders. This is a hands-on role configuring the platform and its various modules.
We integrate to multiple systems so a good understanding of these is essential. Experience of integrations would be beneficial.
Automation is key to our success in supporting business objectives so the role holder will have practical experience of implementing digital workflow to solve business problems. Using a blend of technical awareness and strong communication skills, you'll lead the ITSM automation backlog for Age UK. Our ITSM platform is built on Hornbill.
You'll be responsible for the line management of the Junior Hornbill administrator, supporting and working with them to bridge the gap between technical aspects and customer requirements to automate IT and other business processes using our ITSM
platform Hornbill.
Please note this role is hybrid and predominantly you will be working from home, with occasional visits to one of our regional offices in London, Blackpool, Devon or Warrington. Your linked office is where you are located closest to. Travel costs to your linked office are the responsibility of the postholder and are not covered by the charity.
Must haves:
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
* Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements:
* Internet bandwidth: 40Mbps minimum.
* Internet connectivity: Wired / ADSL / Fibre.
* Stable and safe working environment.
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Thank you!
Age UKs IT Service Management Team is looking for an experienced ITSM administrator to take on a new role of ITSM Lead.
Reporting into the ITSM Service Desk Manager, you will be able to demonstrate a strong understanding of our ITSM platform and evidence working with multiple diverse stakeholders. This is a hands-on role configuring the platform and its various modules. We integrate to multiple systems so a good understanding of these is essential. Experience of integrations would be beneficial.
Automation is key to our success in supporting business objectives so the role holder will have practical experience of implementing digital workflow to solve business problems. Using a blend of technical awareness and strong communication skills, you'll lead the ITSM automation backlog for Age UK. Our ITSM platform is built on Hornbill.
You'll be responsible for the line management of the Junior Hornbill administrator, supporting and working with them to bridge the gap between technical aspects and customer requirements to automate IT and other business processes using our ITSM platform Hornbill.
Please note this role is hybrid and predominantly you will be working from home, with occasional visits to one of our regional offices in London, Blackpool, Devon or Warrington. Your linked office is where you are located closest too. Travel costs to your linked office are the responsibility of the postholder and are not covered by the charity.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
* Broad and extensive experience of automating processes using workflows and administrating within an ITSM platform. A, I, P
* Strong communication skills and the ability to work collaboratively in a team, stakeholders and customers. A, I, P
* Problem-solving abilities along with strong analytical skills and attention to detail to identify and address issues within an ITSM platform and its integrations. A, I, P
* Technical awareness to interact with utility scripts and gather technical details for reporting. A, I
* Basic knowledge of scripting. A, I
* Experience with ITSM requirements capture and documentation. A, I, P
* Good understanding of the implementation of IT Service Management best practice principles, and agile delivery. A, I, P
Great to haves:
* ITIL v3/v4 foundation
* SQL
* Power Bi
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
Additional Information
* Occasional travel to other Age UK sites to enable performance of the duties and responsibilities and for the purposes of maintaining and updating professional skills and development.
Hybrid and remote working require that the candidate meet these additional requirements:
* Internet bandwidth: 40Mbps minimum.
* Internet connectivity: Wired / ADSL / Fibre.
* Stable and safe working environment.
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
CVs will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is able to provide Skilled Worker sponsorship for eligible roles only. If this applies to you, please contact the recruitment team to discuss. If the role is not eligible for Skilled Worker sponsorship you will need to have a pre-existing Right to Work in the UK.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Thank you!
We are searching for a Communications and Project Assistant to join our team. You will be working with our Brand and Communications Team to craft on-brand communications across our social media platforms and website. In this role, you will support the implementation of our communications strategy and develop content on our website, all whilst following our visual identity and tone-of-voice guidelines. You will also be working with the wider NDC team to support the delivery of our online training and workshops.
Role Description
Communications
- Support implementation of social media strategy
- Schedule and post content on social media platforms (LinkedIn, Instagram, BlueSky, YouTube, X)
- Update website copy and other content (using SquareSpace)
- Support creation of visual assets for social media and website using Adobe Express (or other Adobe Creative Suite software if you have experience)
- Format documents in line with our brand guidelines
- Research trends and opportunities across social media platforms (content, sounds, filters, keywords)
- Support team members to produce reports and presentations
Project
- Monitor training and course bookings (using Acuity Scheduling)
- Support training and workshop administration
- Support online events (we host on Zoom and Microsoft Teams)
- Transcribe/edit auto-transcribed captions for video content
General
- Be a point of contact and support team members
- Support with other general administrative tasks to support Neurodiverse Connection to run efficiently in line with our organisational strategy and values
Recruitment Details
How to apply
The application process is in two stages:
Stage 1:
- Download and complete the application form.
- You will be asked to enter some of your contact details and details of previous work.
- You will then be asked to answer 3 questions.
- You will also be asked to complete an optional equality and diversity form.
Stage 2
- If you are shortlisted you will be invited to attend an online interview and complete an online task.
- You will be sent the interview questions 5 days ahead of the interview date.
- As part of the interview, you will be asked to complete two tasks that is relevant to the role on the day of your interview.
Application Time Line
- Deadline for applications : Tuesday 15th April, 9am
- Applicants notified if shortlisted : Tuesday 22nd April, no later than 5pm
- Dates of online interview : Monday 28th and Tuesday 29th April
- Interviewees notified if they have been appointed : Tuesday 6th May, no later than 5pm
About Neurodiverse Connection
Neurodiverse Connection is a Neurodivergent led Community Interest Company.
Our mission is to:
- Listen to and amplify neurodivergent views and voices.
- Give additional consideration to intersectionality and how we can support the amplification of views and voices that are often unseen and unheard.
- Support people from different neurologies to understand each other, facilitating solutions to the double empathy problem.
- Lead on changing understanding of sensory and social processing differences, particularly in relation to the built environment.
- Challenge the common misunderstandings and misconceptions of autism and support an improved understanding of neurodiversity within health and social care.
- Promote an improved understanding of neurodivergent culture and communication
- Support neurodivergent people to have equal opportunities in life
- Support neurodivergent people to have equal opportunities and outcomes in health
- Support neurodivergent employment, including in leadership positions and facilitating change for the neurodivergent community
Our commitment to you
It’s part of our mission to be a great place to work and to demonstrate how to work in neurodivergent affirming ways. We believe this is beneficial to everyone, regardless of neurology.
We aim to:
- Offer flexibility in delivery hours, within agreed parameters
- Work to make Neurodiverse Connection an organisation that you enjoy being part of, that supports you in your role, that recognises your contribution and that delivers great outcomes for the neurodivergent people we work to support
- Involve you in shaping and directing the organisation
- Listen when we don’t get it right, and welcome constructive feedback
- Involve team members in development opportunities and spending the social value we’ve accumulated together
- Seek ways for team members to develop in their role
We offer:
- 35-hour full time working week
- 4% work place pension contribution
- 26 days annual leave plus bank holidays pro rata
- Access to a wellbeing fund
Further Information
Before completing the application formplease carefully read the full role description and personal specification found in the application pack. If you need support or have any questions please:
- Review the application pack and see if your question has been answered.
- Review the FAQ on the recruitment webpage
- Attend a Q&A session and learn more about the role on Tuesday 1st April at 5-6pm on Microsoft Teams (booking on the website). A recording will be available after the session.
Non Charity Employer
6 - 10
We are a neurodivergent-led Community Interest Company (CIC) created to improve support and outcomes for neurodivergent people.
The client requests no contact from agencies or media sales.
Thank you!
We're looking for a kind, compassionate and resilient Team Leader to join our Young People service in Tower Hamlets.
£32000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
A Team Leader will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
- Educated to degree level or equivalent
Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Thank you!
We're looking for a kind, compassionate and resilient Team Leader to join our Homelessness service in Kensington and Chelsea.
£31,534.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
The post holder will be fully involved in all aspects of the day-to-day management of their designated service, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
Heaney Hub implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, particularly those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.
Team Leader position to work across 5 services within the Heaney Hub scattered sites.
Hours of work is 40 per week Monday to Friday, but on some occasions there may be a need for you to work at the weekend if required.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision, case work management and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
What you'll bring:
Essential:
- Educated to degree level or equivalent
Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job descritption
Thank you!
About Outward
Outward is celebrating 50 years of providing high-quality support and care services to vulnerable people in London. We are proud to empower the people we support to live fulfilling lives, make positive choices, and embrace opportunities that matter to them
About the Role
Are you looking for a chance to develop your existing skills in housing management? Do you feel you can bring a fresh approach some new ideas and commitment to providing services that support our client groups?
Everything we do at Outward is about promoting the choice and independence of vulnerable people to have genuine control over their lives, play an active role in the community and develop as individuals. We provide innovative and responsive housing, care and support services that promote choice and independence for people with a variety of needs including people with learning disabilities, autism, older people, young people and people with mental health support needs across North and East London.
Outward Housing Department provides housing management aimed at sustaining vulnerable people in their tenancies and assisting people to move on from short term services. We work with a number of registered housing providers and in conjunction with our Group partner Newlon Housing Trust to provide housing management to their supported housing homes.
As a Housing Assistant you will be expected to contribute to the efficient and effective administration of the Supported Housing Department and work closely with the Tenancy and Income Management Officers and the Housing Management Team in order to ensure that a comprehensive, sensitive and efficient housing management service is delivered to our tenants.
You ill also work as part of the Housing team to ensure a seamless service is provided across the income, housing management and maintenance functions of the department including liaising effectively with internal departments, landlords, and external agencies in relation to Housing Management matters.
The successful candidates will also have excellent organisational, administrative and IT skills, and a commitment to excellent customer service.
Benefits
We value our staff and offer a comprehensive benefits package, including:
· 25 days annual leave (excluding Bank Holidays)
· Comprehensive Learning & Development Programme
· Cycle-to-Work Scheme
· Employee Assistance Programme (Health Assured)
· Pension Scheme and Death in Service Benefit
How to Apply
If you think you have the necessary skills and experience for this role please send your CV and a covering letter (preferably in one document). In your covering letter, outline your motivation for applying, how your skills align with the role, and highlight relevant achievements. In the subject line, please state clearly the role you are applying for and your name.
The closing date for all applications is on the 06th April 2025 however it is only an indicative date.
We reserve the right to close this vacancy early if we receive a sufficient number of suitable applications for the role. Therefore, if you are interested, please submit your application as early as possible. It would be great to hear from you.
Diversity at Outward
Outward applies its Equal Opportunities Policy at all stages of recruitment and selection. Shortlisting, interviewing and selection is carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age or trade union membership. Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process.
Registered Charity
101 - 500
At Outward, we support people with learning disabilities, people on the autism spectrum, older people and young people at risk in their homes.
Thank you!
LOCATION: Derby
RESPONSIBLE TO: Head of Operations
HOURS: 37.5 hours per week (can be worked flexibly)
SALARY: £26,686
CONTRACT: 12 months
About You.
We are seeking a highly skilled Data and IT Lead to oversee the management, security, and effective use of our data and technology systems, with a focus on operational efficiency and scalability. This role combines oversight with hands-on execution, ensuring our data, reporting tools, and IT infrastructure support business growth and team productivity. The Data and IT Lead will collaborate closely with leadership and team members to implement data-driven insights, improve reporting workflows, and ensure our IT infrastructure aligns with organisational needs.
Purpose of the role:
- To be the first point of call for all Data and IT queries & processes.
- To lead on identifying data needs and implementing systems, solutions and training across the organisation.
- To lead on identifying and implementing improvements in IT across the organisation.
Main duties and responsibilities:
Data Management & Reporting:
- Oversee data collection, storage, and processing, ensuring data quality, integrity, and compliance.
- Manage and optimise Airtable dashboards and databases to streamline data reporting and enable insights for decision-making.
- Develop and maintain data reporting tools to support business needs, including custom reporting solutions and analytics.
- Work closely with the team to identify key metrics, creating dashboards and visualizations to track performance.
IT Systems Management:
- Lead the selection, implementation, and integration of IT systems and tools that support our operations.
- Ensure data security protocols, system access controls, and backups are in place and in line with best practices.
- Act as the primary point of contact for our IT support provider, engaging with them to ensure they are managing troubleshooting and issue resolution well.
- Plan for future IT infrastructure needs, keeping scalability and cost-efficiency in mind.
Process Improvement & Automation:
- Identify opportunities to streamline processes through automation and improve workflows using Airtable and other tools.
- Develop, document, and implement best practices and standard operating procedures for data and IT management.
- Conduct regular reviews and audits to identify and implement process improvements.
· Lead on the review of data and IT policies and procedures.
Collaboration & Support:
- Work closely with other teams to understand their data and IT needs, providing guidance and support.
- Train team members on data management and reporting tools, helping to build a data-driven culture.
- Support project management initiatives by providing IT solutions and managing data resources.
Other
- Participate in relevant networks and forums to assist in the work of this role as part of individual and professional development.
- Make an active contribution to the overall work of Upbeat Communities through team meetings, staff training, awareness and fundraising events, and any other appropriate activities
- Be committed to, and work in accordance with Upbeat Communities’ values and ethos, as well as adhering to all organisational policies and procedures
Person Specification:
Foundational Values
- Consistently demonstrates self-awareness, empathy, and social skills to build positive interactions.
- Acts with compassion, fostering a supportive environment and contributing meaningfully to others' well-being.
- Actively seeks opportunities for development, applying new knowledge with humility and creativity.
- Understands the importance of providing others with support to make decisions and grow.
Core Competencies
- Excels in workload management, maintains calm under pressure, and mentors others in effective task prioritisation.
- Demonstrates advanced proficiency in Microsoft Office tools, leveraging them for complex tasks and mentoring others.
- Demonstrates knowledge of and sensitivity to refugee and asylum seeker needs, actively supporting their wellbeing and empowerment.
- Comfortably adapts to change, manages multiple priorities effectively, and remains flexible in evolving environments.
- Identifies problems independently, provides effective solutions, and takes initiative when required.
- Builds strong relationships, communicates clearly, and collaborates effectively with diverse stakeholders.
- Upholds ethical standards, demonstrates honesty, and ensures confidentiality in all actions.
- Respects and works effectively with individuals from diverse backgrounds and cultures.
Role Specific Skills
- Proficient in database management, data analysis, and visualisation.
- Solid understanding of IT infrastructure, security protocols, and cloud solutions.
- Strong project management and organisational skills.
What we offer as an Employer
- 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).
- Flexible working to promote a good work / life balance.
- Opportunities for continued training and development.
- Competitive pension scheme.
- Annual team retreat to recharge, re-envision and build relationships across the team.
- Regular support and supervision.
Registered Charity
11 - 20
Empowering individuals and families to thrive as they rebuild their lives.
The client requests no contact from agencies or media sales.
Thank you!
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About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
About the role
The Data Team Manager will be responsible for ensuring high quality data collection, reporting, quality assurance, analysis, and maintenance of Drive programme data, including data collected via the projects Case Management Systems. They will be responsible for excellent internal and external relationship management, supporting the delivery of high-quality data and information. They will manage delivery of programme design, delivery, interpretation and training on datasets and associated analytical techniques.
The post holder will deputise for the Head of team, where appropriate, attending meetings and liaising as required with external partners, stakeholders, and front-line services. The post holder will be responsible for ensuring all work streams are delivered to a high standard, on time and to budget, alerting the Head in a solution-focussed way to problems as they arise.
Hours: Full-time, 37.5 hours per week.
Contract: Permanent.
Location: Bristol based with some travel across the UK.
Benefits
- 34 days' holiday incl. public holidays
- Flexible working e.g. compressed hours
- Cycle to work scheme
- Eye care vouchers
- Pension scheme with 4% employer contribution
- Childcare vouchers
- Employee assistance programme
- Clinical supervision
- Holiday purchase scheme to buy up to an additional 5 days
- Enhanced family leave policies
- Enhanced sick pay
- Professional development fund
- Individual learning budget
- Restorative practice training
- Time off in lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: 9.00am on 15th April 2025.
SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.
No agencies, please.
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Thank you!
Position: Special Events Administrator
Hours: Full-time (35 hours a week)
Contract: Fixed Term until 24th December 2025
Location: Office-based in London office with flexibility to work remotely
Salary: Starting from £26,384 per annum plus excellent benefits
Salary Band and Job Family: Band 1*, Charity
*you’ll start at our entry point salary of £26,384 per annum, increasing to £28,033 after 6 months service and satisfactory performance and to £29,682 after a further 6 months.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
The Special Events Officer will play a crucial role in supporting the delivery of a busy and varied schedule of events in the final year of the Stop MS Appeal. This position provides administrative and logistical support to ensure the smooth execution of events, contributing to the achievement of the £100m target for MS research. You’ll be working with major donors and collaborating with many teams including philanthropy, corporates and trust.
The role requires a proactive, detail-oriented individual with strong organisational skills to assist with the preparation, coordination, and post-event follow-up.
Please note this is a fixed term contract until the 24th December 2025.
Closing date for applications: 9:00 on Monday 7th April 2025
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
Registered Charity
101 - 500
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Thank you!
The Yard is an award-winning charity that runs adventure play services for children with disabilities and/or additional support needs and their families.
As a Play Team Leader, you will supervise and deliver a range of inclusive social, recreational and adventure play-based activities at The Yard, with the rest of the play team.
Position: Play Team Leader
Location: Linn Park, Glasgow
Salary: £27,000-£29,000 (depending on experience)
Hours: 37 hours per week across a 5-day pattern, Tuesday to Saturday
Benefits: 32 days holiday per annum (including public holidays), training & development opportunities, life assurance, company pension, health cash back plan, free uniform
About the role:
Your daily routine will be as varied as the needs of the people you are supporting. You will be ensuring the safety of the children within The Yard, engaging children and young people in creative play, liaising with their parents and carers, schools and other organisations to ensure service satisfaction remains high and supervising the play and volunteering staff effectively.
About you:
If you would like to work in a supportive and understanding work environment, where the team is highly committed to our mission, we would love to have you on board:
This job is for you if you have:
- Experience of working with children and young people with a range of disabilities.
- Excellent communication skills, both written and verbal.
- Excellent organisational skills and administrative abilities.
- Leadership skills and team building capacity.
We very much welcome previous experience working as: Playworker, Team Leader, Room Leader, Special Educational Needs Coordinator
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Christie Charity is a vibrant, fast moving, energetic organisation with a passionate team and a fantastic reputation.
Everything we do is geared to supporting the renowned Christie hospital to ensure cancer patients receive the highest level of treatment and care and have access to world leading research and technology ensuring they have the best possible experience and outcomes. We provide funding over and above what the NHS is able to provide.
We are looking for a highly organised and detail-oriented individual to provide essential administrative support to our mass participation events team. This role is crucial in assisting with the coordination of fundraising activities, ensuring smooth operations, and delivering exceptional service to our supporters. You will be responsible for managing phone and email communications with supporters, preparing acknowledgment letters, and updating our database. The successful candidate will contribute to the overall effectiveness of the charity, helping to meet fundraising targets and ensure that all relevant processes run efficiently.
The Charity team is responsible for raising millions of pounds each year to ensure Christie patients receive gold standard care and treatment. This includes everything from access to world first clinical trials and receiving radiotherapy in state-of-the-art treatment centres to young adults being cared for in a bespoke age-appropriate centre and being able to offer patients anxiety reducing complementary therapy, or even creative sessions in our art room.
The client requests no contact from agencies or media sales.
Thank you!
About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
About the role
The PA team to SLT play a pivotal role in ensuring the smooth operation of SafeLives mission by supporting SLT to navigate a complex landscape of responsibilities and initiatives. They represent the charity with many of our senior stakeholders, manage a busy Senior Leadership office and deal with senior executives across the charity sector, government, business and philanthropy.
This PA role will have a particular focus on supporting the Director of the Drive Partnership whilst also will also supporting across SafeLives SLT as required.
Benefits
- 34 days' holiday incl. public holidays
- Flexible working e.g. compressed hours
- Cycle to work scheme
- Eye care vouchers
- Pension scheme with 4% employer contribution
- Childcare vouchers
- Employee assistance programme
- Clinical supervision
- Holiday purchase scheme to buy up to an additional 5 days
- Enhanced family leave policies
- Enhanced sick pay
- Professional development fund
- Individual learning budget
- Restorative practice training
- Time off in lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: 17th April 2025.
SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.
No agencies, please.
Thank you!
We’re looking for a dedicated Advocacy and Complex Need Service Administrator to provide essential administrative support to our Specialist Advocacy and Complex Need Service. In this role, you’ll liaise with beneficiaries, team members, and external partners, ensuring smooth coordination of meetings, casework, and service-related activities.
This is a part-time role, 17.5 hours per week (Monday to Friday), with a requirement to work on Tuesdays. Flexibility in your working pattern and days is available.
You will be home-based within South West, with occasional travel for meetings as required (all travel expenses covered).
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
Key Responsibilities:
- Organising meetings, managing diaries, taking minutes, and ensuring follow-ups.
- Liaising with external agencies, local authorities, and other organisations to arrange meetings, discuss support options, and progress case management.
- Coordinating national training and service-related events for the Outreach management team.
- Supporting casework administration, including direct contact with beneficiaries to verify service history and prepare required documentation.
- Drafting and sending correspondence to beneficiaries and third parties, ensuring smooth communication.
Employee benefits include:
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Thank you!
In this role, you will be responsible for managing our phone line, triaging referrals and providing support to the wider social prescribing team, Community Connect.
Registered Charity
11 - 20
BVSC exists to promote voluntary and community action as a means of improving the quality of life for people in Bexley.
