Fundraising Assistant Jobs

An exciting opportunity has arisen for a Shop Manager to join our Dorking Team. As a Shop Manager, you will be reporting to the Retail Operations Manager.  Your role will be to be responsible and accountable for maximising shop profit by achieving budgeted income, controlling shop expenditure in line with budget and recruiting and retaining a motivated team of volunteers.

Knowing what it takes to maximise shop sales, you will possess a sound knowledge of technical terms and commercial arithmetic, and an excellent understanding of working within a customer focused environment.  With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail.  You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

You will be a natural and enthusiastic leader able to provide challenge and support to a high performing team. This is a chance for an outstanding candidate to make a significant and lasting difference to the lives of thousands of children and families.

Role Requirements

Income generation
To manage the Retail budget to achieve agreed targets:
• To maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
• Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
• Achieve the shops Raffle sales targets through involving the shops team.
• To maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
• Manage the stock levels of bought in/new goods, to include ordering of more stock as and when necessary and recording key performance indicators (KPIs).
• Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
• To source links with local communities to promote Retail in the community via media and other sources.
• Role involves a degree of manual handling in sorting and lifting of stock.

Administration and compliance
To ensure adherence to The Children’s Trust policies and procedures, in particular ensuring full compliance of the shops in line with all Health & Safety legislation, Trading Standards, Risk Assessments, Gift Aid, Raffle and all other legal or statutory requirements:
• To control shop expenditure through effective cost control of weekly expenses.
• To ensure minimum losses of both stock and cash by following bank and till procedures, and safeguarding the property of The Children’s Trust at all times.
• To adhere to all Policies and Procedures including those relating to the compliance with Health and Safety responsibilities, Gift Aid and Raffle.
• To be responsible for the daily management of Health and safety within the shops, completing daily checks and contributing to Risk Assessments.
• To complete all administration to meet the requirements, standard and deadlines for whom this work is produced.
• Embracing the change and development of new technology in the shop, for example The Loop (internal intranet) and Chariot (EPOS till system).
• Timely efficient responses to requests for information including voice and email messages.
• To fulfil any other agreed duties that may at times be reasonably required.

Personnel and Training
To ensure the Shops team are: recruited, retained and developed:
• Provides positive, visible and proactive leadership to the Assistant Manager and Shops Volunteer team.
• To manage all employees and volunteers within the Shop in accordance with the aims and values of The Children’s Trust.
• To be responsible for the daily management of the shop team, including contribution to performance reviews for any Assistant Shop Managers.
• To recruit, support and retain team of shop volunteers.
• Provide induction and training for both Assistant Shop Manager and volunteer team as and when necessary.
• Attend where appropriate, training courses relevant to the development of the role
• Promote awareness of relevant training courses and development opportunities to others within the team.
• Attendance at Retail Sales Meetings and responsible for cascading information to Shops team as appropriate.
• To assist the Retail Sales Manager in shop openings and closures.
• Undertake relief cover within The Trust’s shops as and when required.
• Carries out duties in accordance with Trust values.

Customer Service
To ensure customer care and quality of service:
• To provide excellent customer care through quality of service, dealing with complaints both efficiently and effectively, and having a good understanding of what The Children’s Trust does.
• Support other shops and fundraising colleagues as and when necessary.
• Adheres to all health and safety guidelines, including infection prevention and control.
• Provide evidence of a valid NHS Covid Pass or acceptable proof of Covid vaccination or medical exemption and all vaccinations (or medical exemption) required for the post.
• Adhere to manual handling procedures and complete mandatory manual handling training.
• Promotes the health and safety of others.
• Uses the incident reporting and risk assessment system (IRAR), to identify and report risks and incidents/actions if directed.
• Responsible for identifying and mitigating risk within the work environment.

Wellbeing and Emotional Resilience
• Maintains a positive approach and outlook when dealing with change and overcoming challenges and problems.
• Recognises own limitations, develops realistic goals, and uses support network resource when or if necessary.
• Treats challenges and problems as a learning experience.
• Remains organised and focused when under pressure.
• Responds appropriately and effectively to all constructive feedback.
• Motivates self and others.

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

 Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

 Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

About Us

Headway East London  is a charity supporting people affected by brain injury. Working across 13 London boroughs we offer specialist support and services for survivors and their family. We offer therapies, advocacy, family support and community support work alongside our day service: a community venue where people can make the most of their abilities and interests.

We also promote awareness and understanding of brain injury by providing information to the public, and offering training to university students, professionals and businesses.

Our vision is to build a community where people with brain injury are valued, respected and able to fulfil their potential.

About the Role

The Finance & Administration Assistant is a newly created role that will provide various parts of the organisation with administrative support, as well as some receptionist duties. This dynamic role will sit within the Finance team and report to the Director of Finance, however it will directly support the areas of Administration, Finance, Fundraising, and three different Service Delivery functions.

Principal Duties and Responsibilities

Administrative tasks

• Manage external communications through post, telephone and email, ensuring information is redirected to the relevant person to be dealt with efficiently and effectively.
• Support service/department managers with necessary purchasing.
•  Keep up to date record of monthly invoicing information for services and liaise between the Senior Finance Officer and the Service Managers to ensure this system is running efficiently and effectively.

Finance related tasks

•  Manage Petty Cash transactions on site, ensuring accurate and up to date records are kept at all times, and perform the bank runs.
• Collect and check monthly debit card and credit card reports with all necessary Purchase Invoices and PO’s from the card holders.
•  Assist the Finance Officer in processing expenditure: checking Purchase Invoices against PO’s, ensuring that all authorisations are in place, and posting expenditure on the QuickBooks database.
• Assist the Senior Finance Officer in sending out statements to overdue Debtors from QuickBooks.

Fundraising related tasks

• Process donation payments received via cheque, cash or PayPal and similar platforms onto the Beacon database.
•  Assist the Fundraising Manager in keeping the Beacon database up to date with donations/grants received, gift aid eligibility and forms, and grant contracts.
• Instigate periodic thank-you letters to donors.

Supporter Services Officer

Salary - £23,948 to £26,133 per annum

Full time, 12 months’ fixed term contract

About the role

Our supporters are really important to us which is why we want to do everything we can to make their experience of being part of the Practical Action team a positive one. Our Supporter Services Team work tirelessly to deliver the highest level of service possible to our supporters at all points of contact, including email, phone, and postal channels. So whether it’s processing donations or answering enquiries, our aim is to make sure our supporters know how vital they are to us and for them to feel valued.

About you

As a Supporter Services Officer you’ll be part of a busy team delivering an outstanding multi-channel contact service to Practical Action’s existing and potential supporters and donors. You will have a passion for people and will always be looking to go the extra mile to help others.

Previous experience of processing financial transactions and delivering high levels of customer service is essential and you’ll enjoy talking to supporters over the telephone, via email or letter. You’ll be a real team player and be able to work closely with colleagues in the Supporter Experience and Stewardship team and the wider Supporter Experience and Digital Division.

This is a demanding role that requires high levels of supporter relationship management, engagement and dynamism as well as an attention to detail, especially when it comes to income processing and database management. So, if you share our passion, are energetic and think you have the right skills and experience to join our Supporter Services team, we’d love to hear from you.

Key Working Relationships

The post-holder will report directly to the Supporter Experience Manager and will regularly collaborate with the rest of the Supporter Experience, Insight, Trusts and Major Donor and Digital teams. The post-holder will be expected to liaise effectively with other staff and teams across the Marketing Directorate.

KEY ACCOUNTABILITIES

Supporter Relationship Management

• To provide the best possible experience for our supporters, at all points of contact, including email, phone and postal channels.
• To keep informed and up to date about all relevant activities of Practical Action in the countries of operation, retaining and managing information needed to respond to supporters.
• To make outbound telephone calls and emails as required to new supporters, follow up queries, verify details or thank donors, acting as an ambassador for Supporter Services and Practical Action at all times.

Income Processing / Database Management

• To deal with incoming and outgoing post, all donations made online via the Practical Action website and other charitable giving platforms, ensuring all donations are handled accurately and in line with agreed procedures.
• To process cash donations effectively and accurately onto our database. 
• To produce and send out letters of acknowledgement to supporters, personalising these communications appropriately.
• To set up Direct Debits/Standing Orders, handle upgrades and other changes to committed gifts, issuing appropriate communications to supporters.
• To accurately process and commit Direct Debit claims.
• To manage Gift Aid on supporter records. This will include setting up new declarations, ending and cancelling declarations and sending out notifications to supporters.
• To deal with new supporters’ welcome communications.
• To liaise with supporters regarding cancellation of donations.
• To update supporter information on the database such as personal details, communication preferences, and other indications of interest or activities to ensure that all our donor information is up to date.
• To undertake manual data entry where required, and to work to avoid the need for duplication of data entry, and ensure automation where possible.
• To pull information required, download and process third party donations ensuring that they are compliant with GDPR.

Compliance

• To keep abreast of all legislation relating to charitable giving such as PCI DSS, Institute of Fundraising guidelines and best practice, Data Protection and Gift Aid Regulations.
• To ensure data is managed to appropriate standards of data protection and security.
• To be aware of and consistently using organisational policies and procedures

Team Working

• To undertake and participate on projects as directed by the Supporter Experience Manager.
• To work closely with the team to review and improve practices and procedures, implementing positive changes and improving efficiency.
• To contribute to organisational meetings e.g. Stand Up, team away days etc.
• To be proactive in joining cross functional working groups.
• To work closely with the finance and fundraising teams to ensure that all processes are working to the highest standard.
• To undertake other tasks that may be reasonably requested by the Supporter Experience Manager and Head of Supporter Experience and Digital.

PERSON PROFILE

Qualifications, Knowledge and Experience

• Relevant experience in a customer or supporter service environment with experience of processing financial transactions and using a CRM database.
• Educated to GCSE level or equivalent, including English and Mathematics

Skills, Abilities and Competences

• Excellent communications skills, both written and verbal
• Excellent call handling skills and the ability to respectfully, honestly and transparently adjust communication to audience recognising the importance of diversity
• Able to use a CRM database
• Able to work across a team following business controls and systems
• Good understanding of the Microsoft Office suite (word, Excel etc. at advanced level)
• Ability to multitask and be able to manage changing priorities
• Ability to work on own initiative to solve problems
• Understanding of data protection legislation
• Prepared to learn or already have an understanding of gift aid legislation, Payment Card Industry, Data Security Standards compliance and charity sector guidelines and best practice.

Why join us?

• The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.
• Our open plan offices are located in the centre of Rugby near to the train station.
• In addition, we offer the following benefits:
• Flexible working/hours – full-time roles are contracted at 35 hours per week.
• 27 days’ holiday in addition to public holidays.
• A pension scheme that new employees can join from day one of employment – (rules apply) employer contributes 10.5% of salary and the employee contributes a minimum of 5%.
• Life assurance (3 x annual salary).
• Cycle to Work scheme.

About us

We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.

We help people find solutions to some of the world’s toughest problems. Challenges made worse by catastrophic climate change and persistent gender inequality. We work with communities to develop ingenious, lasting, and locally owned solutions for agriculture, water and waste management, climate resilience, and clean energy. And we share what works with others, so answers that start small can grow big.

We’re a global change-making group. The group consists of a UK-registered charity with community projects in Africa, Asia, and Latin America, an independent development publishing company, and a technical consulting service. We combine these specialisms to multiply our impact and help shape a world that works better for everyone.

Additional information

Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued.  Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.

We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.

Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.

Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.

The successful applicant must have the pre-existing right to both live and work in the UK.

Closing date for applications: Friday 26th July 2024

Interviews: It is anticipated that interviews will take place in the week commencing 5th August 2024.

HOW TO APPLY

If you want to work for a charity with significant people ambitions, then we would like to hear from you.  To apply, please submit a copy of your CV and a supporting statement outlining your suitability for the role.

Business Development Manager

35 hours per week

£36,000 PA

3% contributory pension

25 days holiday pro rata per annum in addition to public holidays.

The post-holder will be based at Headway Surrey’s centre, at Headway House, 21 North Road, Guildford, GU2 9PU.  Occasional remote working may be offered either permanently or ad hoc with the CEO's prior agreement. 

3 months probation

On the job training will be provided at all times to help develop your skills and knowledge. 

After successful completion of probation, the post holder will be required to undertake a self-study Brain Tree Training Course, called Cognitive Rehabilitation for Professionals which will be paid for by Headway Surrey.  Assignments, exercises, and self-tests are included throughout the coursework—some of which are mailed or emailed to a course tutor for feedback.  Headway Surrey will provide 2 hours a week paid study time.  The course should be completed within 6-12 weeks.

Training on Headway Surrey’s CRM database, Charitylog will be given.

A clean driving licence must be held. Car mileage allowance for travel to meetings in connection with work

JOB PURPOSE:   

The main purpose of the role is to:

• Be part of Senior Management Team (SMT), attending weekly SMT meetings.
• Lead the development of an income generation strategy and the development, implementation and monitoring of income generation plan, including all fundraising initiatives, grant applications and other initiatives.
• Work with the Services Manager to obtain metrics on existing services and Finance Manager for costings and make recommendations to CEO to continue, modify or stop services.
• Work closely with the Services Manager to develop new services, including detailed market strategies and pricing plans. Obtain funding to implement new services.
• Develop Marketing & Communications Plan; implementation, collateral, brand, generate and nurture leads.
• Identify new prospects and collaborations and implement.
• Oversee social media and website activities
• Networking and build external relationships, to benefit key strands of income generation, client referral and volunteer support
• Manage hospital Link Worker and connected volunteers.
• Development of Fundraising Plan; development of all fundraising initiatives and grant applications; implementation and monitoring of grant applications and fundraising initiatives. Liaise with freelance fundraiser.
• Produce, monitor and review performance metrics and income for use with fundraising and marketing. 
• Deputise for CEO as and when required

The Business Development Manager will play a key role in achieving Headway Surrey’s objectives to achieve our vision and mission:

Vision - To be known as the go to place for acquired brain injury in Surrey.  Supporting people in Surrey from all circumstances with traumatic and acquired brain injury, their carers, and families, are supported to improve their quality of life by optimising recovery and maximising independence.

Mission – Headway Surrey supports people with head injuries, their families, and carers, and promotes understanding of the implications of head injury throughout Surrey.

Experience:

• Proven track record of success in business development, sales, fundraising and marketing.
• Proven track record for generating revenue through new business development.
• Proven track record of managing fundraising staff and volunteers to securing funding.
• Experience of writing and implementing Fundraising, Marketing and Communication Plans.
• Experience of building effective and productive relationships with a range of stakeholders, preferably spanning the voluntary, corporate and statutory sectors.
• Successful track record of staff and resource management experience in delivery objectives.
• Proven ability to engage and influence at senior level.
• Experience of representing and promoting organisations in public forums and meetings with internal and external stakeholders.
• Experience of building partnerships – developing and maintaining successful working and business relationships with stakeholders and clients.
• Experience of project planning and delivery, including monitoring and evaluation, and working to targets.

In addition, experience of speaking and presenting to stakeholders.

INITIALLY

To undertake an induction program given by the CEO. Observation of sessions, training on CRM, telephone system and other processes/systems.

OTHER TASKS

To provide occasional support in the wider administration duties of the organisation as directed by the CEO.

Headway Surrey is an equal opportunity employer. Employment is based solely on a person's merit, skills, experience and qualifications directly related to professional competence.Applications from individuals are encouraged regardless of disability, age, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

How to apply

For an informal telephone discussion ring

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Application Instructions

To apply, please send your CV and a short email, highlighting anything that will support your application to show why you are a great fit for our job.

No closing date: Position needs to be filled as soon as possible. 2 interviews (1 on zoom and 1 at the Guildford centre), references, DBS check.

Our fundraising team is made up of passionate people dedicated to making BCUK’s mission a reality, so we can prevent even more people from getting Breast Cancer. Fundraising income has grown significantly over the last few years thanks to a talented staff team, and we have an ambitious strategy to grow this income even further.  

  

Working with agencies, including a digital mobilisation agency, The Senior Individual Giving Officer will be responsible for leading growing our individual donor and supporter base and delivering an excellent supporter experience.   

  

You’ll need to be a digital native with experience in building digital-focused approached to supporter acquisition and development.  

  

This is an exciting time for a talented and ambitious fundraiser to build on this growth as BCUK invests significantly in fundraising and particularly in individual giving and legacy fundraising.  

We are a national breast cancer charity focussed entirely on breast cancer prevention:

• We fund scientific research into environmental and chemical links to breast cancer 

• We educate and raise awareness about the lifestyle and environmental risk factors of breast cancer, empowering people to reduce their risk of developing the disease

• We campaign for policies that protect people’s health and promote the prevention of breast cancer.

We are scaling up our work and our impact so we are building our team with talented, motivated, and ambitious individuals who want to contribute to helping us become the leading voice in breast cancer prevention.

If your goal is to develop your career in fundraising in a rewarding role with plenty of opportunities to make a difference to the lives of many people, then we want to meet you. 

About you: 

You will be a highly motivated individual with experience of working in a growing charity ideally you’ll bring the following skills -

• Knowledge and experience of leading digital acquisition programs  

• Knowledge and experience of email marketing  

• Experience of working towards funding and donor engagement targets and tracking progress  

• Experience in developing, coordinating and implementing regular giving plans, in-memory giving, and stewardship plans for individual givers and major donors.   

• Experience of monitoring and operating within agreed budgets.   

What we can offer:  

• Fully remote working. 

• 29.5 Days Annual Leave Plus Bank Holidays. 

• Competitive salary £30,560 - £36,608 PA (depending on experience) 

• Option for full time colleagues to compress hours and work a 9 day fortnight. 

• Healthcare cover and employee assistance programme. 

• Enhanced employer pension contribution 4%, after 3 years service 5% and 6% after 5 years service 

• Enhanced Sickness, Maternity and Paternity pay. 

• Great supportive culture with generous professional training and development programmes. 

• To be part of a fantastic supportive team. 

• Work for an organisation that values a positive and inclusive culture. 

• For full details see our benefits guide  (Downloadable from our website)

• All applicants must be based in the UK and have the Right to work in the UK 

Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus.

Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We have three clinics, King’s Cross, Brockley and High Wycombe, and we are currently setting up a fourth clinic in Gateshead and a fifth in Redbridge. Each clinic is a local CIO which runs in partnership with Growing Hope and the local church. We have worked with over 700 children, young people, parents, carers and siblings since we launched. As a national charity Growing Hope has trained over 500 professionals & parents. We are continuing to expand, with the set-up of further local clinics on the horizon. 

Growing Hope seeks a highly-motivated and experienced Director of Growth who is passionate about our mission. This position offers an exciting opportunity to lead and develop our Fundraising, Communications, Marketing and Clinic Growth functions. This will provide support for Growing Hope to continue making a tangible difference in the world and ensure the charity’s long-term sustainability and growth. We are looking for candidates who are committed to Growing Hope’s vision and values and can demonstrate these both within their interview and as they complete their job role. Growing Hope values: 
Hope - We believe Jesus brings hope to children, young people and families, even in the most difficult situations, and that underpins everything we do.
Community - We are accepting of all and want everyone to know they are seen, heard and belong.
Courage - We are brave, choosing honesty over comfort, and tackling problems because we want to change lives.
Innovation - We are innovative, flexible and creative in our approach, always aiming for excellence.
Generosity - We look out for others and share our time, encouragement, finances and skills.

This role will report to the CEO of the charity and will work closely as part of the Senior Leadership team. The Director of Growth will have oversight of Fundraising, Communications, Marketing and Clinic Growth within the charity. This will involve line management of the Fundraising Manager and Executive Assistant in the team. The charity has a vision to champion accessibility UK wide and to set up twenty clinics in partnership with local churches by 2030, there’s a current pipeline in progress to achieve this. As the charity grows we want to ensure that we have strong financial strategy and growth plans which enable us to achieve our vision. As a small charity, the role will require balancing practical tasks with strategic planning and management. The role will be based in King’s Cross with occasional events outside of the office. We envisage the focus of the role to be split with a 40% focus on income generation, 20% on Clinic Growth and 20% on brand, marketing and PR, all aspects of the role will include leadership and management.

Main Duties and Responsibilities 
Duties and responsibilities will be discussed and developed as the charity continues to grow, but will include: 

Leadership and Management:

• Working as part of the Senior Leadership team to strategically support the running of the charity.
• Providing line management for the Fundraising Manager, Executive Assistant and other potential members of the team as the charity grows. 
• Leading and participating in prayer and worship with the team in line with Growing Hope’s Christian values.
• Ownership of income raising of £710,000 for the national charity with a view to growth each year. In addition to this an income of approximately £100,000 for each local clinic and ensuring that income targets are met across the national and local charities.

Fundraising Strategy & Finance: 

• Lead the development and execution of long-term financial plans in close alignment with the charity’s strategic goals from a Fundraising perspective.
• Reporting monthly to the Growing Hope senior team and trustee board on income, forecasts and plans to hit income targets. 
• Manging the fundraising, marketing and communications budget lines.
• Oversee the process of forecasting and planning income for analysis of the leadership team and Board of Trustees.
• Support fundraising strategy development and long term planning for growth.
• Explore and implement strategies for ensuring best use of charitable funds, and maintaining financial sustainability.
• Explore and implement innovative strategies to ensure that Growing Hope are raising funds as effectively as possible at both a national and a local level.

Marketing and Communication: 

• Overseeing and developing Marketing and Communication strategy across the charity, including PR development, socials and internal and external communications. 
• Oversight of projects and campaigns running across Growing Hope.
• Promoting the Growing Hope brand both internally and externally. 
• Developing strategies to support staff with understanding and working to the Growing Hope values.
• Oversight of marketing and advertising on behalf of the charity. 
• Analysing key marketing performance metrics and using tracking tools to provide market research, forecasts, competitive analyses, campaign results, and consumer trends to formulate actionable insights for the marketing team. 
• Formulating unique insights to understand the stakeholders from a marketing perspective. 
• Using marketing insights to contribute towards the overall business strategy.

Clinic Growth:

• Supporting the Senior Leadership Team with strategic oversight of the clinic growth process and the vision for twenty clinics by 2030. 
• Ensuring good reach of services across the UK.
• Exploring potential partnership for impact across the UK and beyond. 

General: 

• Sending letters and emails and making phone calls as required.
• Logging all actions on Salesforce database.
• Maintain data protection & confidentiality in line with Growing Hope’s policy.
• Ensure adherence to Safeguarding and wider Growing Hope policies. 

Person Specification 
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable. 

ESSENTIAL
This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010. 

• Bachelor's degree in a relevant field.
• Experience in fundraising and strategically achieving income targets. 
• Proven experience in a senior operations or leadership role, preferably in a charity or non-profit setting.
• Strong analytical and problem-solving skills with a focus on process improvement.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong working knowledge of HR, finance, IT, risk management and governance best practices.
• A collaborative leadership style and willingness to be a hands-on team player.
• Exceptional problem solving, analytical thinking and decision making abilities. 
• Deep commitment and passion for the mission and values of Growing Hope. 

DESIRABLE

• Experience, interest in or commitment to a career in additional needs and inclusion. 
• Experience working with charities or nonprofits. 

Stoll is looking for an enthusiastic and committed Communications specialist to fill this new role at the organisation.  It is a great opportunity to join Stoll as we expand our work around communications and marketing both internally and externally. Working directly with the Director of Fundraising and Communications you will be joining an expanding Fundraising and Communications team.

About the role:

• To support Stoll’s brand and communications strategic objectives
• To react to media approaches and act as contact for journalists and media outlets
• To line manage the Fundraising and Communications Assistant
• To raise Stoll’s profile through focussed and agreed communications
• To support and implement a new Communications Strategy for Stoll
• To act as brand manager for all Stoll’s communication output including marketing collateral, social and digital media and service promotional materials.
• To work across all departments at Stoll, advising and supporting the production of new materials and content
• To support the communications aspect of Stoll’s policy work to try and end homelessness within the Veterans community.
• To support internal communications within the organisation.

Contract type: Permanent
Hours: 37.5hrs per week
Salary: £32,074 - £34,240 per annum

Are you an experienced legacy administrator, who wants to be part of our lifesaving team? 

We’re looking for a Legacy Administrator to join our Individual Giving team, to ensure that Thames Valley Air Ambulance is processing gifts efficiently, playing a crucial role in the administration of this pivotal income stream. 

About us

Thames Valley Air Ambulance is one of the UK’s leading air ambulance charities. We’re here for people in Berkshire, Buckinghamshire, and Oxfordshire when they need us most. Bringing hospital-level care by land and air. 

We exist to give everybody in our community the best chance of surviving and recovering from an emergency. Our mission is to do everything in our power to protect, save and revive lives, with the best critical care at the scene and beyond. 

We love what we do. Our charity is a place where people care for each other, provide support and encourage everyone to be their best and we pride ourselves on being one of the UK’s leading air ambulance charities. As an innovative charity, we are continually developing our organisation and pushing the boundaries of patient care to deliver a unique emergency service, where and when it is most needed. We are driven to do the right thing for our patients, their families, our supporters and community. All our staff live our values: passion, excellence, respect and care.

The role

As Legacy Administrator you will:

- Be first point of contact for the Legal team, representing the charity in communications with legal professionals
- Be responsible for the day to day management and coordination of legacy case file administration and stewardship for Thames Valley Air Ambulance to meet the legacy income budget
- In conjunction with the Individual Giving (and legacy?) Development Manager, develop, deliver and evaluate a legacy programme, in line with the Fundraising department strategy and Thames Valley Air Ambulance aims 
- Act as a source of expertise in legacy fundraising for the charity 

About you

To be successful in this role, you will need strong administration skills, with the ability to manage a varied and busy workload effectively. You will also need excellent communication skills, from drafting written correspondence to interacting with the public on the phone, or face to face at events. Ideally you will have experience of having sensitive conversations as you will be in regular contact with bereaved families. A knowledge of Wills, Probate and Trust law would be desirable. 

If this role sounds like it’s for you, we would love you to apply! 

We offer a competitive salary and great staff benefits such as:

- 25 Days holiday 
- Hybrid Working with the option to work up to 3 days remotely
- Holiday Trading
- A day off for your birthday (pro rata for part time)
- Free Flu Vaccination
- Option to purchase a Blue Light Card
- Employee Assistance Programme
- Company Pension Scheme 

Closing Date:  1 August 2024  

This post may close early due to high numbers of applications, so you are advised to apply promptly.

You may have experience in the following roles: Legacy Officer, Legacy Coordinator, Legacy Manager, Fundraising Administrator, Probate Administrator, Trusts and Estates Administrator, Charitable Giving Coordinator, Donations Administrator, Individual Giving Officer, Fundraising Manager, Legal Administrator, Wills and Probate Assistant, Estate Planner, Charity Administrator, Bereavement Support Officer, etc.

REF-215 189

Location: Home based with travel throughout the South East
Job Type: Full time, 37.5 hours per week
Contract Type: Permanent
Salary: c.£30,000
Benefits: Generous annual leave allowance, salary exchange pension scheme, life assurance, occupational sick pay, dog friendly offices.

Closing date: 07-07-2024

Are you a talented fundraiser who is motivated by bringing communities together to help change lives? This could be the role for you!

Canine Partners' mission is to change the lives of disabled people using expertly trained dogs to improve physical, emotional, and social wellbeing.

To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a Community Engagement Officer to join our dedicated Fundraising team.

This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.

What you will do:

A vital role in our Fundraising team, you will be working with individuals, organisations, schools, and small businesses in the local areas across the southern region to raise income and awareness for the charity. You will recruit, manage, and inspire fundraising volunteers to support us to raise much-needed funds. You will be passionate about stewarding existing relationships and cultivating new ones, ensuring an outstanding donor experience. Taking a proactive approach will be key to showcasing our work and charitable goals.

What we are looking for:

• Proven experience of effectively managing relationships across a range of audiences.
• Experience of planning and running events.
• Ability to create and support the development of new campaigns, initiatives and strategic plans.
• Ability to manage a varied workload with initiative to prioritise.
• Excellent organisational and time management skills.
• Excellent interpersonal and public speaking skills with the ability to engage and inspire.
• Experience of creating, forecasting, and monitoring budgets to deliver against income and expenditure targets.
• Ability to write reports and evaluations using data.
• Proficiency in Microsoft Office applications.
• Experience in recording and maintaining information on a database.
• Ideally, you will have experience in community fundraising or events management, with a successful track record in raising and securing income from a diverse range of funding streams. Experience of using Salesforce, supervising/managing people and up to date knowledge of fundraising regulations/legislation will be advantageous but not essential.
• Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.

We can offer you:

• Generous annual leave allowance.
• Salary exchange ('smart') pension scheme.
• Charity sick pay.
• Life assurance scheme.
• Wellbeing portal.

This role benefits from home-based working; regular travel throughout the southern region is essential to meet with our donors, beneficiaries, colleagues and other stakeholders. You must have a full UK driving licence and ability to travel in line with the requirements of the role (where applicable business travel will be claimable expenses). We will provide a laptop and mobile phone for use in the role.

If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.

Please be aware that we reserve the right to close this advert ahead of the closing date should we find a suitable candidate before this date. Please be assured that we contact all of our candidates on the outcome of their application, this may take longer if we receive high volumes of applications.

1st Interview: 12th July 2024, online.
2nd Interview: 19th July 2024, in person (location tbc).

We recognise the benefit of diverse experiences, and therefore welcome and encourage applications from all sections of the community. We are a disability confident committed employer.

You may also have experience in the following:, Engagement Support Specialist, Donor Relations Representative, Supporter Care Officer, Community Engagement Associate, Fundraising Support Executive, Donor Engagement Specialist, Supporter Liaison Officer, Client Experience Associate, Donor Interaction Coordinator, Fundraising Support Assistant, Community Outreach Officer, Supporter Relationship Coordinator, Engagement and Support Assistant, etc.

REF-214 698

We are seeking a Mission Enabler, Regional Mission to work in partnership with key staff across the Movement. They will provide direction and energy to Scripture Union’s Regional Ministry with a focus on establishing and sustaining ministry opportunities. This will require the person to recruit, motivate, train, equip and support a large number of volunteers/Faith Guides, with whom they work in partnership as well as leading by example, through the modelling of excellent mission delivery to children and young people consistent with Scripture Union’s mission. This role will the cover Hampshire, Surrey and Sussex areas.

The successful candidate will:

· Identify, recruit and support Faith Guides, volunteers and Local Mission Partners (LMPs) through a range of methods, including electronic, phone and face to face.

· Provide relevant coaching and/or mentoring, equipping and resourcing for Faith Guides, volunteers and LMPs.

· Lead local mission activity within Scripture Union’s mission framework, establishing a clear hand-over process and timetable to local church partners.

· Pioneer new approaches/ideas in line with SU’s strategy that have the potential to be replicated elsewhere and lead to a greater scale and depth of mission activity.

· Support, by promotion or direct involvement,  SU’s wider programme of holidays and missions across England and Wales and, if appropriate, internationally.

· Undertake specific fundraising activities and approaches in line with SU’s fundraising approach.

If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, in the first instance please send your CV and a covering letter (by email) to our HR Officer, We will contact shortlisted candidates to ask them to complete an application form ahead of interview.

For more details, please download the job profile below.

We provide a range of benefits to reward our employees which includes: 23 days annual leave plus bank holidays plus an additional 5 days to volunteer on a Scripture Union event. Group pension scheme, with up to 12% employer contribution. Life insurance (death in service), permanent health insurance (PHI) and free Bible reading notes.

* This role is based in the following locations Greater London or Hampshire, Surrey & West Sussex. This role offers the opportunity for hybrid working in line with our policy. If you have any questions about this role, please contact , HR Officer by e-mail and they will call you back.

Closing date: Midday on 16th July 2024

Interview date: 22nd July 2024

Interview location: London (Location TBC)

The Movement takes Safeguarding seriously. This role will require an Disclosure from the Disclosure & Barring Service and have an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.

We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.

This role is based in our London office (with the opportunity to work from home on some days each week in line with Christian Aid's hybrid working approach).

Early applications are strongly encouraged as interviews will be conducted on a rolling basis and this role may be filled before the advertised closing date.

For this role, applications are invited by CV and supporting statement. Please upload a single file containing your CV plus a (max. 500 words) supporting statement about how you meet the essential criteria in the role profile and what motivates you to apply for the role.

About us

There's never been a better time to join Christian Aid's Fundraising & Supporter Engagement Department. We would say that, wouldn't we? But we mean it. Thanks to excellent support from the trustees and CEO down and to our amazing supporters, we have returned unrestricted income to growth so are making a transformational impact for people in poverty, reaching more than 3 million people in humanitarian crisis and 18 million others. Your next career step could see you lead our passionate and energetic team of poverty-fighters. We inspire more than 250,000 supporters and thousands of supporting churches to raise £50 million annually to tackle extreme poverty.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for some of our roles too.

Want to know more about what it's like to work here? Click here to hear directly from some of our amazing colleagues.

Learn about our vision, mission and values

About the role

Are you a changemaker? Fancy working for an organisation creating a better world, free from poverty? How about learning the ins and outs of a leading development charity? If you're a keen learner, an organiser and a relationship builder then this could be the job for you. As Executive Assistant to the Director of Fundraising and Supporter Engagement, this would be a great introduction to the charity sector, ensuring the smooth running of the department whilst enabling the Director to do their job effectively. You'll develop and grow, taking the lead on key departmental comms and project work, and gain a strong understanding of fundraising and supporter engagement in the process. If this sounds like your kind of thing, we'd love to hear from you!

About you

You are a pro-active, dynamic keen learner who can take on projects under the guidance of a manager. You are highly organized, detail-oriented and an excellent communicator. You can think independently and work under pressure. You have strong interpersonal, prioritization and organisational skills. You are experienced in managing complex diaries, emails and travel planning. You have experience as a first point of contact providing administrative assistance to Senior Management while maintaining confidentiality. You have sound knowledge of Office programmes particularly Word, Outlook, PowerPoint and Excel

We hope that this sounds like the right role for you, if so, we would love to hear from you.

Further information

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.

To discuss this role in greater detail, please contact [email protected]'

We participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

The ideal candidate will have relevant qualifications and/or equivalent experience and demonstrate a commitment to continuous learning and professional development. This role is crucial in building and nurturing relationships with community partners and allies, with a predominant focus on partnerships, fundraising and individual giving to support our mission. 

Community Engagement;

• Identify and engage with key community partners and allies.

• Together with the Fundraising and Training Manager and Senior Leadership Team, build and maintain strong relationships with local organisations, stakeholders, and influencers.

• Represent the organisation at community events, meetings, and forums to promote our mission and initiatives.

Partnership Building;

• Create and manage partnership agreements, ensuring mutual benefits and clear expectations.

• Collaborate with partners to develop joint initiatives and campaigns.Stakeholder Management

• Serve as the primary point of contact for community partners and allies.

• Ensure timely communication and updates on organisational activities and opportunities for collaboration.

• Organise and participate in events to strengthen community ties and foster new relationships.

Individual Giving;

• Together with the Income Generation & Training Manager, develop and implement a strategy for individual giving, including donor acquisition, retention, and stewardship.

• With direction from the Income Generation & Training Manager, create compelling fundraising campaigns and appeals to engage individual donors.

• Monitor and analyse donor trends to inform fundraising strategies and improve outcomes.

Donor Engagement;

• Cultivate relationships with donors, providing personalised communication and recognition.

• Develop and manage donor events and activities to build loyalty and increase support.

• Prepare and deliver presentations, proposals, and reports to donors and prospects.

Fundraising Targets;

• Set and achieve annual fundraising targets for individual giving.

• Track and report on fundraising progress, providing regular updates to senior management.

• Ensure efficient use of resources and maximum return on investment.

Enterprise Development Assistant

Location: Age UK Tameside, 131 Katherine Street, Ashton under Lyne, OL6 7AW.
Contract: Fixed Term Contract, Full time
Salary: £23,500
Hours: 35

Main purpose of job:

To work alongside the Fundraising and Enterprise Manager, organising stands and stalls in shopping centres, markets and community spaces promoting the 131 Social Club - a paid for social enterprise service within the Charity for those over 55 living in Tameside.

The post holder will be responsible for:

- Booking stands and stalls in commercial and community spaces to promote the 131 Social Club.
- Selling the 131 Club experience to older people, their families and carers.
- Arranging for older people to attend free 131 Social Club taster days.
- Overseeing older people who attend 131 Social Club free taster days helping them to become long-term Club customers.
- Working with other department staff to process new 131 Social Club customers, handling all the associated paperwork and completing monitoring logs.

The post holder will also undertake:

- General administration tasks.
- Work to set targets and outcomes.

The successful candidate will have a good track record in marketing and promotions, be able to build a positive rapport with older people and have a genuine interest in older people thriving in later life.

They will also need to have strong administrative and organisational skills.

If this sounds like the perfect role for you we would love to hear from you !

Closing date: 15-07-2024

REF-215 105

This is a newly created role with the purpose of maintaining a culture of compliance across the charity whilst ensuring we adhere to all relevant regulations and laws.

Together with the Governance Manager, you will be the key point of contact for compliance, providing advice and support to the team and ensuring we have procedures and controls in place across all areas of the charity. This will include training to ensure the team is skilled and acting consistently, as well as identifying opportunities for improvement and implementing appropriate solutions.

Key Responsibilities

• Promote a culture of compliance and be a point of contact for all compliance and data protection queries, providing accurate advice to ensure compliance with regulations.
• Develop and maintain robust procedures and structures that give the charity the ability to fulfil our regulatory requirements.
• Ensure the charity is aware of, and is reacting to, any fundraising, data protection and other compliance regulation changes, by understanding wider implications.
• Work to maintain a culture of compliance across the charity through the development of training and guidelines that are easy to understand and accessible.
• Conduct regular internal audits to ensure that compliance procedures and policy documents are followed and fit for purpose.
• Assess data risks and complete Data Protection Impact Assessments where needed.
• Assist the Governance Manager in producing ad hoc and annual compliance reports, as well as returns to the Charity Commission and Companies House, so that EHAAT meets their legal responsibilities.
• Update the charity’s data assets file.
• Review contracts and third-party agreements prior to signing to ensure they are in line with compliance regulations.
• Ensure adherence to Fundraising Regulator’s Code of Practice through the undertaking of fundraising  standards audits.
• Provide oversight for the timely management of leases and contracts.
• Ensure necessary insurances and contracts are in place to provide required suitable cover.
• EHAAT is a patient focused emergency medical charity. It is essential that all our staff are competent and confident in the delivery of CPR and use of an AED (defibrillator) in an emergency situation. For this reason, you will complete in house, CPR and AED awareness training annually.