Jobs in Waltham Forest

The Role

Working across both Social Mind and Social Sync as a Customer Success Manager you will play a pivotal role in ensuring our non-profit clients succeed in their digital fundraising endeavours.

You will oversee the complete lifecycle of client engagement, from onboarding to support and retention, ensuring they fully leverage our platform's capabilities and agency expertise.

You will act as a strategic advisor, guiding clients through their journey with Social Mind and helping them optimise their campaigns for maximum impact.

Your role will involve proactive communication, strategic planning, and collaboration with internal teams to deliver exceptional client experiences building long term relationships.

Background

Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.

Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated digital fundraising campaigns and behavioural, omni-channel supporter journeys.

We empower charities to raise more money with integrated multi-platform fundraising, drive supporter acquisition and build stronger relationships with sophisticated, personal journeys and we unlock the supporter’s potential with meaningful insights.

Key Responsibilities

• Client Relationship Management:
  • Work closely with Growth team to deliver smooth and effective handover milestones to ensure ongoing client confidence.
  • Build and nurture strong relationships with key stakeholders at non-profit organisations, understanding their digital fundraising goals and aligning our solutions with their strategic objectives.
  • Conduct regular check-ins and strategic reviews to assess client satisfaction, gather feedback and identify opportunities to increase value and reduce churn across Social Mind and Social Sync.
  • Explore different ways in which clients may benefit from new agency services as our offer diversifies in line with market trends and demands.
• Onboarding and Adoption:
  • Ensure client satisfaction by keeping internal teams well briefed to successfully deliver agreed client requirements to a high standard and on time.
  • Collaborate cross functionally to ensure clients have everything needed for successful campaign launches and ongoing optimisations.
  • Develop and execute strategies to drive adoption and engagement with our platform, tailoring approaches to each client’s unique needs and goals.
• Success Planning and Outcomes:
  • Create and manage comprehensive success plans for clients, setting clear goals and regularly reviewing progress to ensure they achieve their desired outcomes.
  • Provide best practices and strategic recommendations to help clients elevate their fundraising efforts and fully utilise our platform and agency offering.
  • Act as the internal voice of the customer, gathering feedback and collaborating with our Product and Development teams to drive enhancements that meet client needs.
  • Identify potential risks and opportunities for upsell, working closely with internal teams to address concerns and explore growth possibilities.

Skills and Knowledge

• Strong knowledge and understanding of non-profit fundraising, particularly social and digital fundraising.
• Experience with managing multi-channel campaigns and understanding campaign lifecycle from planning to post-campaign analysis.
• Excellent communication and presentation skills, capable of managing complex stakeholder interactions and inspiring action through data and case studies.
• Tech-savvy, with a strong interest in learning about our platform and the ability to provide technical guidance to clients.
• Positive, enthusiastic team player with a collaborative approach and a drive for continuous improvement.
• Experience in the non-profit sector is desirable, with a passion for supporting charitable causes and driving meaningful change.
• Experience in a Customer Success or Account Management role is desirable, ideally within the non-profit sector or a B2B SaaS environment.

The Communications Manager will use their considerable communications (and particularly digital communications) and marketing experience to tell QEST’s story; communicate the impact of QEST, facilitate the advancement of QEST’s UK-wide activities; and strengthen communications among the QEST network of alumni, the wider craft industry and existing and potential supporters and donors.

The role will include (but not limited to):

• Promoting and enhancing QEST’s reputation and positive profile within the craft sector, building on external relationships that relate to QEST’s activities and priorities, ensuring that all activities are delivered to the highest possible standards as befitting a charity with Royal Patronage
• Understanding and active interest in the craft/art/education sector, developing and building professional relationships with key contacts and networks
• Creating and delivering dynamic content for QEST’s digital channels, including Facebook, Twitter, Instagram, LinkedIn and e-newsletters in order to promote:

· the QEST alumni

· the events and wider activities of QEST (with the Project Manager)

· the Crafting Tomorrow programmes (with the Education and Partnerships Manager)

· the outreach activity to encourage diverse applications from across the UK (with the Application and Grants Manager)

• Managing, and working collaboratively with colleagues, to gather and create compelling and impactful content and stories for the QEST website and the Annual Review (published annually)
• Developing and coordinating regional and national PR opportunities to raise awareness of QEST externally

Individual Giving Executive 

Do you want to join an ambitious committed giving team who raise vital funds for the families that come to Great Ormond Street Hospital?

We are hiring for an Individual Giving Executive to join our Committed Giving team in our dialogue team. This role is responsible for providing day to day project support, working with internal stakeholders and managing agency partners to ensure fundraising campaigns deliver. This is an opportunity to work on a huge campaign and play a key role in fundraising for the Children's Cancer Centre.

About You 

We’re looking for:

• A creative and self-motivated individual.
• Previous project management experience.
• Exceptional attention to detail. 
• Ability to manage multiple projects simultaneously. 
• Experience managing external relationships. 
• The ability to build great relationships with internal and external stakeholders. 

Previous experience with regular giving programmes (cash, direct debit, weekly lottery products) would be beneficial for this role but it is not essential.

If you’ve got project management and relationship building skills and want a high impact role, we want to hear from you. 

About the Team

The Committed Giving Team is a high achieving, fast-paced team responsible for the acquisition and retention of committed/ regular donors. The team work across 3 key areas; Acquisition, Direct Dialogue Acquisition (Face to Face channels), and stewardship,. The team work closely together with the shared aim of delivering exceptional supporter experience and raising the reliable income the hospital needs to help provide extraordinary care for seriously ill children and their families. 

How to apply

Please click on the apply button in the top right hand corner where you will be taken to a short application form to complete. You are encouraged to include a cover letter with your application and should refer to the ‘Gosh Charity Pack’ on the Careers Page of our website before you apply.

Closing Date: 10th July 2024

About The Charity

Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you.

Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the Charity Times Fundraising Team of the Year 2023. 

Our commitment to Equality, Diversity and Inclusion 

A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our website.

As a Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us.

Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.

REF-215 108

The Finance Manager will be responsible for providing day-to-day financial processing, management and reporting; and, with the CEO, for providing medium and long-term financial planning and analysis in support of the growth strategy. The role will involve responsibility for systems’ maintenance and development, business process improvements and building/facilities management of the offices at No.1 Buckingham Place, Victoria SW1.

The role will include (but not limited to):

• Processing and payment of all invoices, expenses; and grants (to individuals and training providers), ensuring appropriate approvals, accurate and compliant filing and storage on internal systems
• Raising of invoices and liaison with suppliers, including debt collection, as required
• Building/facilities/utilities management relating to QEST’s status as Freeholder and Landlord of the premises at No.1 Buckingham Place
• Processing of all invoicing and recharges relating to QEST’s role as Freeholder and Landlord, including rent, service charges and other services including insurance, utilities, IT and telephony
• Processing and reconciliation of bank transactions, with regular reporting to the CEO on cash status and projection
• Management of payroll and pension arrangements (with the payroll provider)
• Production of monthly management accounts for review by the CEO and Treasurer, including full written commentary on any variances, as necessary
• Preparation of financial papers, including analysis, for quarterly review of the Finance Sub-committee; and quarterly meetings of the Trustees’ Board
• With the CEO, preparation of the Annual Budget for approval by the Trustees’ Board (December)
• Preparation and management of year end accounts and processes, including liaison with auditors, as required
• Production of all income and expenditure and balance sheet accounts, journal adjustments, including accruals and pre-payments
• Preparation and filing of company tax returns, liaising with HMRC and auditors, as required
• Filing of Accounts with Companies House and the Charity Commission; as well as any changes to Directors (Trustees), and other legal and statutory requirements (eg Confirmation Statements) as required
• Undertaking of ad hoc project work, including evaluation of current business processes and practices relating to the finance function, and recommending and driving improvements

Senior Programme Officer, In2STEM

Salary: £32,000 - £34,000

Length of Contract: Permanent, Full time 

Start date: ASAP

Location: Remote, with occasional travel to events and face-to-face meetings 

Reporting to: In2STEM Programme Manager

Direct reports: The Senior Programme Officer will deputise for the In2STEM Programme Manager one day per week and on occasion, when the In2STEM Programme Manager is on leave. This team consists of 4x Programme Officers and 1x Programme Assistant.

About us

In2scienceUK’s aim is to promote social mobility and diversity in science, technology, engineering and maths. We do this by leveraging the skills and passion of researchers and STEM professionals to support young people from low socio-economic backgrounds to achieve their potential and progress to careers in STEM.

The In2STEM programme is a fantastic opportunity for 16-19 year olds to gain insights directly from STEM industry and research professionals. The programme provides over a thousand students each summer with a blend of online and in-person activities, equipping participants with the skills, knowledge and confidence needed to excel in STEM. 

What we are looking for

We are excited to be recruiting a Senior Programme Officer to join our growing In2STEM Programme team. The focus of this role will be to support delivery and ensure that our young people have an exceptional experience on the programme. You will also be kept engaged through deputising for the In2STEM Programme Manager one day per week.

You will have a good understanding of the challenges today’s young people from less privileged backgrounds may face and bring a proven track record of supporting vulnerable young people and/or adults with a range of support needs, including mental health needs, learning difficulties and disabilities. You will be good at building trust and rapport with young people and have practical experience of appropriately, calmly navigating situations involving safeguarding and signposting for young people and adults.

We want to hear from people who passionately represent the interests of the diverse young people that we serve. We are not asking for particular qualifications. We care about your character, your skills and potential. If you can turn strategic aims into impactful programmes and can see yourself making an impact in our organisation, we want to hear from you.

Duties and responsibilities

The purpose of the Senior Programme Officer role is to support the successful delivery of the In2STEM Programme and ensure our young people have an excellent experience.

Your specific duties will include:

Programme Delivery

• Managing a caseload of students and volunteers from application stage to successful completion of the programme, including recruitment, placement matching, onboarding, event planning and programme delivery (in-person and online), troubleshooting throughout the programme and evaluation.

• Where appropriate, supporting the Programme Manager as the first port of call for programme staff with enquiries or needing advice relating to pastoral care for our beneficiaries.

• Developing and maintaining excellent working relationships with partners and funders to further the delivery of our work. This will include for example, working with schools, colleges, academic and professional services staff at universities.

• Creating and developing engaging resources to support the programme including video presentations, posters/flyers, case studies and website text and images.

• Monitoring student and volunteer applications to ensure targets and milestones are met.

• Maintaining up to date records via the programme database and ensuring data protection.

• Ensuring all operations are in line with Health and Safety and Safeguarding policies and procedures.

Evaluation

• Developing programme activities, using student and volunteer evaluation data and staff insights.

• Optimising systems, processes and ways of working, to ensure delivery models are scalable and achieve intended outputs and outcomes to the highest degree of quality, effectiveness, and efficiency.

• Maintaining a comprehensive overview of programme activities, among both staff and partners, and reporting on progress at regular intervals as defined internally and contractually.

• Supporting team members to create evaluation and student data reports.

• Supporting the creation and dissemination of case studies, working closely with the fundraising team to ensure funder requirements are met.

Deputy Managing

• Managing the In2STEM team when the Programme Manager is not working, including preparing and running programme update meetings from time to time.

• Supporting and assisting the Programme Manager to ensure organisational and delivery targets are achieved.

As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The postholder will carry out any other duties as are within the scope, spirit and purpose of the job as requested by the line manager.

Person Specification:

Essential

• Track record of experience directly supporting vulnerable young people and/or adults with a range of support needs, including mental health needs, learning difficulties and disabilities, facilitating access to other support services as needed.

• An understanding of the social and economic barriers that prevent some young people accessing STEM careers and an ability to recognise the importance of diversity and inclusion in STEM.

• Knowledge and understanding of the STEM sector, including higher education, apprenticeships and STEM careers.

• Experience of delivering projects for young people including recruitment and caseload working.

• Experience developing and maintaining strong working relationships with internal and external stakeholders at various levels.

• Excellent written and verbal communication skills, with strong presentation skills and an ability to adapt to a range of audiences.

• Good understanding of safeguarding in practice when working with young people.

• Flexible and adaptable, with an ability to pick up new tasks quickly and keep a level head when faced with challenges.

• Knowledge, understanding or experience of programme or project evaluation.

• Experience of deputy managing or managing staff or volunteers.

Desirable

• Experience of leadership and people management including motivating, coaching and developing team members to achieve results, fostering positive, collaborative working relationships with colleagues.

• Excellent IT skills including experience of Gmail, Google Workspace (or Word, Excel and Powerpoint) and Mondaycom.

• Experience working with databases.

Benefits: 

At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with your line manager to get you to the next level from day one. 

Although we take our career development seriously we also value work-life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy. 

In2scienceUK is a remote based organisation, that requires occasional travel across the UK for events and staff co-working days. 

You will have 28 days of annual leave per annum, plus bank holidays. 

Commitment to Safeguarding: 

In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment.

The following pre-employment checks will be undertaken as applicable:

• References 

• DBS check and/or Overseas criminal records check where applicable

• Self-Disclosure 

• Identity check 

• Right to work in the UK 

• Evidence of qualifications applicable to the role 

• Confirmation of registration with applicable registered body where applicable 

Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure. 

Application procedure: 

Please apply via Charity Job by uploading your CV (2 pages maximum) and a supporting statement (2 pages maximum). Your supporting statement must demonstrate and evidence how you meet each one of the competencies outlined in the above person specification. 

The deadline for applications is midday on 24th July 2024. Interviews will take place on Thursday 1st August and Friday 2nd August 2024.

We are looking for an enthuiastic and driven Head of Fundraising and Development who has a strong track record of success in strategic development and management of six-figure funding partnerships and relationship building.

You will develop and foster relationships with the aim of obtaining financial support for the sustainable development and growth of QEST. Stewarding existing funders and developing new business, the role also presents an opportunity over the long term, once funding is secured, to lead and build a fundraising team at a transformational time in QEST’s development and strategic direction.  There is currently a Fundraising Manager.

KEY TASKS AND RESPONSIBILITIES

• Working with the CEO and Fundraising Manager to devise, develop, and deliver a fundraising strategy for QEST to achieve diversification of income (restricted and unrestricted) for the long term with a particular focus on:

o Trusts & Foundations (strong track-record)

o Corporate funders

o Statutory funders

o Sponsors/commercial partners

o Major donors and philanthropy

• Reporting to the CEO and Board of Trustees you will secure and maintain sustainable income streams, in line with agreed targets which meet our charitable objectives, focusing on six-figure+ strategic partnerships where possible
•  Developing a communications strategy for fundraising with the CEO and Communications Manager; as well as creating fundraising promotional material for print, newsletters, websites and other media as required
• Establishing transparent and open reporting protocols, working closely with the CEO and Finance Manager to meet the needs of financial reporting, forecasting, management accounts and the Annual Review
• Working closely with the CEO, Fundraising Manager and Board members, partners and supporters to develop partnerships and advocate for QES
• Working with the Project Manager to create and organise fundraising-specific activities and events
• Identifying commercial opportunities, nurturing and converting potential prospects in support of specific activities, projects and overheads
• Cultivating, building, optimising and managing relationships with existing and new funders, sponsors, partners and supporters
• Writing and compiling regular reports to funders, sponsors and partners as required
• Providing on-going reports to the CEO and Board of Trustees on fundraising income, goals, and initiatives
• Promoting and complying with current legislation and ensure fundraising and partnerships meet the organisation’s policies on EDI; GDPR; Health & Safety and Safeguarding

Age International are recruiting for a part-time Board & Executive Support Officer.

This is an excellent opportunity for someone with an aptitude for stakeholder management and organisational relationships, as you will support the CEO, Board and wider team, as well as liaising with colleagues within Age UK, HelpAge International and the Disasters Emergency Committee.

As Board & Executive Support Officer, you will work closely with the CEO to enable good governance and effective Board meetings, liaising with the Chair and Trustees between meetings to support them in their oversight roles, ensuring reviews of organisational policies, and timely communications.

This role involves providing administrative support to the CEO specifically (e.g. diary management), alongside logistical assistance for the CEO and wider team (e.g. arranging international travel and meetings).

You will act as a focal point for co-ordination across Age International, providing flexible support on a wide range of projects, so experience of project management, a proactive approach, the ability to take the initiative confidently and deliver to tight deadlines are important.

This is a part-time (17.5 hours weekly) hybrid opportunity, a blend of both home and office-based working. Salary advertised is full time equivalent.

Must haves:

• Administrative experience: minute taking, diary management, maintenance of online files and company records, administrative and travel support to a team.
• Project management experience, including organising events.
• The ability to use current office technology including MS Teams, Board software and associated communication tools.
• Excellent communications skills.
• Confidence working across departments, good stakeholder management and a collaborative approach to building working relationships with people at all levels, both internally and externally.
• The ability to prioritise work and meet tight deadlines, including using judgement to deal with urgent or sensitive situations, without direct supervision.
• Ability to work with discretion on confidential matters.
• A proactive and positive approach, with the confidence to take the initiative coupled with discernment about when to seek guidance and direction.
• Aptitude for co-ordination across a range of different work-streams

Great to haves:

• A good understanding of charity governance along with experience using BoardEffect or a similar Board software platform
• Experience in, or knowledge of, the international development or wider charitable sector, especially in relation to older people.

What we offer in return

• Competitive salary, 26 days annual leave (pro rata)+ bank holidays
• Excellent pension scheme, life assurance, health cashback plan and Employee Assistance Programme
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

For a full list of benefits please click here

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Property Resources Officer

The Vacancy

We are offering a unique and exciting opportunity to join in the work of the Connexional Property Support team and the wider Methodist Church in delivering its strategic plan to make the best use of its buildings for mission in local communities across the country.

Working alongside the Director and colleagues within the team, you will be helping to provide the essential support and guidance the team offers to Trustees, Ministers, Connexional colleagues and the wider church.

Your role will be varied, including supporting colleagues in their specific areas of work and expertise - from listed buildings to net zero initiatives.  You will also lead on engagement with Trustees and alike who are seeking advice and guidance in relation to a variety of property resource needs.  This could be through the provision of proactive support of and input into, relevant forms of guidance, communications and funding, community engagement, training and good practice.

Alongside this, you will lead on the communications and resourcing to the District Property Officer network and other relevant networks, across the Connexion.

You will also support the Director in the administration of property related grants.

About You

We are looking for someone who wants to make a positive contribution to the work of the Property Support team and be equally comfortable collaborating in a team environment or under your own initiative.  You will have experience supporting a senior team, and preferably have property or project management experience, although this is not essential.

As the role will underpin and contribute to supporting the team’s work with external colleagues, particularly the District Property Officer network, it is essential that you are comfortable in engaging with a range of stakeholders, and have excellent organisational skills, particularly in terms of resourcing and training.

The role will be very collaborative with team colleagues, and therefore experience and ability to plan, research and assimilate new information alongside the analysis and delivery of projects will be an essential quality.

We are a collaborative team and therefore welcome applications from those who wish to contribute to the work of the team in a positive and proactive way.

If you want to know more about the role, then we will be happy to answer any queries – see the contact details below.

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities. 

If you have questions about the vacancy or wish to discuss it in more detail with the Director of Property Support; or require reasonable adjustments to be made at any stage of the recruitment process, please email HR (contact details on our website).

Closing Date: 7 July 2024 

Interview Date: 18 July 2024

N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Job Title: Social Worker/Senior Practitioner – Post Adoption Support

Contract: Permanent

Hours: 37 hours per week

Salary: £38,435.60 – £41,474.10 (Social Worker) £42,590.80 - £46,065.60 (Senior Practitioner)

Location: Barkingside/Redbridge, London (Hybrid)

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram Ambitious for Adoption

Coram Ambitious for Adoption Regional Adoption Agency [RAA] is a commissioned Voluntary Adoption Agency delivering statutory adoption support services and family finding for a number of local authority partners. The post adoption post holder will be located in Redbridge, as part of the wider RAA partnership located across London and surrounding areas. The hub services for the RAA include the recruitment, assessment and support of Coram approved adopters, which are located at the Coram Campus in London.

The post holder will be employed by Coram, a service with a long track record of serving children well and outstanding ratings from Ofsted. The task for the Regional Adoption Agency is to ensure that all children who have a plan for adoption are given every chance to have that ambition realised and when placed in a permanent family receive the relevant support as their needs change and develop.

About the role

We are seeking a dynamic Family Finding Social Worker or Senior Practitioner wishing to play an active role in the delivery and development of a high quality family finding service for the London Borough of Redbridge, for children with a plan for adoption.

The post holder will have lead responsible professional for family finding, but will also assist the team with providing a statutory post adoption service [assessments for post adoption support and applications to the Adoption Support Fund] for families living within the local area.

The post holder will be part of a small and very supportive team to develop practise and skills in this area. The post holder will also be able to have access resources and services within Hillingdon to support this role and be part of a bigger network of support from colleagues from across the RAA. This role will function as a job share to offer continuity to the children we are family finding for.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Monday 15th July 2024 at 23:59

Interview date: Monday 22nd July 2024

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Hours: Part Time 28 hours or Full Time 35 Hours. All hours to be completed between Monday – Friday 9 – 5. Some occasional evening or weekend working may be required.

Responsible to: Chief Executive

Location: Richmond upon Thames – office, homes, community locations as required by service. Office location is the White House Community Centre, 45 The Avenue, Hampton, TW12 3RN. Some home working may be possible in line with our Hybrid Working Policy.  

Responsible for:  Information & Advice Advisors (4) , Volunteers

Salary: £35 – 39k FTE plus 5% pension contribution

Lead and develop a team providing great advice to local older people

Age UK Richmond are a local independent charity providing much needed support to older people throughout the London Borough of Richmond upon Thames. Our wide range of services have a highly positive and long-lasting impact on the health and wellbeing of local older people.

We currently have an excellent opportunity for an experienced and proactive individual to take on the role of Information & Advice Manager - leading and developing our busy Information & Advice Service for local older people.

Our highly valued Information & Advice Service currently has three delivery areas: a ‘First Contact’ helpline that also acts as a gateway into Age UK Richmond, Welfare Benefits support and Advice Extra. Support is provided in homes, at community locations, online and over the phone.

This central key role within the charity will involve:

· Managing, supporting and developing the Information & Advice team, including staff advisors and volunteers.

· Directly providing advice, managing a caseload.

· Ensuring the Information & Advice team meet KPI’s and help deliver the organisations strategy.

· Working in partnership with other local services and looking for development opportunities.

· Ensuring the provision of high quality, accurate and accessible advice.

· Achieving and maintaining Information & Advice quality standard accreditations.

To fulfil the demands of this role you will need to have a strong level of experience in providing advice to older or vulnerable people; an excellent understanding of the benefits available to older people, some management / supervision experience and good IT skills.

Application is via CV and covering letter or application form. Please click apply to be taken to our website for the job description and how to apply. Closing date for applications is the 22nd July 2024 at 9 a.m. 

We are recruiting for a private international charitable foundation which seeks to support environmental recovery, supported by cultures and economies grounded in Earth lore, in line with their “breathe freely” ethos.  As such they are committed to grants and other investments that are healing to the climate, to biodiversity, and to human cultural relations with the other-than-human. The foundation is currently based in a Hong Kong family office, with personnel in Hong Kong and the UK, as well as Cameroon, Brazil, Australia, Papua, and the US. The work is hybrid and the candidate can legally work in the UK or Hong Kong. A working visa will be provided if needed.

The organisation has been in a phase of significant growth and change over the last five years and is seeking to ensure that the needs of our diverse and committed staff are known and addressed.

This is a new position which interfaces with all foundation staff. Under the general direction of the Director of Operations, you will be developing and ensuring that staff policies and practices are relevant, clear, harmonized, and compliant with regulations across the foundation’s staff locations and in alignment with the foundation’s values. The position provides an opportunity to practice all aspects of a global HR function including recruiting, hiring and on-boarding, remuneration and benefits, performance and effectiveness, compliance, training and development, staff wellness and retention, and HRIS.

Global Human Relations Specialist 

Responsibilities

— The responsibilities of Global Human Relations Specialist will include, but are not limited to:

• Determine and facilitate optimal hiring status for new and continuing staff (direct employment, EoR employment, independent consulting) and initiate and manage contracts as appropriate.
• When there are open positions, working with hiring managers to manage the full cycle of recruitment of positions including job scoping, candidate sourcing, interviewing, reference checking, background checking, developing offers and closing the hire.
• Guide and manage onboarding, orientation and exit processes.
• Evaluate and facilitate staff mobility and travel requirements (visas, permits, and registrations) as needed.
• Update and maintain job description library and organisational charts.
• Maintain appropriate benchmarks, periodically review and recommend enhancements to compensation and benefits plans across international geographies.
• Coordinate payroll and HR administration with International Accountant and others.
• Review, update, develop and enhance processes, policies, and procedures for staff across various jurisdictions to ensure compliance around applicable labour and employment regulations, internal equity in compensation and benefits, and to reflect best practices and our institutional culture and values. Identify any significant gaps to our offering in relation to staff priorities.
• Ensure the integrity of staff records and timeliness of any required actions (e.g. remuneration adjustments, contract renewals, enrolments etc).
• Consult with, coach, and support managers and staff on standard personnel transactions, employee relations issues, interpretation and fair application of policies and applicable laws.
• Recommend appropriate resources and training for professional development needs.
• Organise staff events for team and capacity building and cross-cultural and cross-disciplinary learning including annual retreat.
• Maintain a pulse on staff morale and identify strategies to enhance staff cohesion, engagement and overall health and well-being.
• Specify and optimize HRIS to efficiently manage human resource related processes, record keeping and analytics. Manage HRIS interfaces with other relevant systems such as accounting.
• Develop and manage relationships with staffing related service providers including payroll and HRIS providers, accountants and employment law experts.

General and Other

• Coordinate user training and resourcing on HRIS (including payroll) platform, as needed.
• Keep abreast of developments in foundation staffing (role descriptions and structures).
• Keep abreast of best practices in international HR.
• Occasional travel as required for execution of duties.
• Other duties as are consistent with specialist’s role and experience as the foundation continues to evolve, or from time to time as prompted by institutional priorities.

Qualifications

— The successful Global Human Relations Specialist candidate will likely reflect much of the following profile:

 Essential

• A combination of education and experience equivalent to a Bachelor’s degree in Human Resources, Business, Psychology, or a field related to the work.
• Five years’ progressively responsible HR experience.
• International HR experience. GPHR or PHRi or equivalent, a plus.
• Practical understanding of global employment law and issues.
• Strong understanding of accounting as it relates to staffing.
• Excellent, hands-on knowledge of web-based systems including HRIS, payroll (we currently use Deel), office suite platforms (proficiency in Microsoft Office Suite preferred).
• Comfortable in complex and highly matrixed environments. Demonstrated ability to work collaboratively and effectively with peers across disciplines and functions in shared efforts with proven ability to influence without direct formal authority.
• Comfortable working remotely.
• Strong organizational and time management skills with the ability to be flexible and re-prioritize as needs arise.
• Pleasant and effective communication skills, written and oral. (English is our working language.)
• Experiential cross-cultural understanding and perspective, aware and appreciative of differing worldviews and the ability to communicate with and learn from the wide variety of people who comprise our grantees, allies and staff.
• Kind and generous with partners and colleagues.

Desired

• Prior experience with an international non-profit organization or grantmaking foundation.
• Fluency in a second language with preference for dominant languages of one of our working regions (e.g. French, Portuguese, Bahasa, Thai, Lao, Burmese).
• International living and/or working experience including in the Global South.
• Strong analytical, conceptual, and creative problem-solver who continually looks for new ways to improve processes with a “can do” attitude and a sense of humour.
• Located in and able to legally work in the UK or Hong Kong.

Alongside this we will value applicants who are:

• Deeply committed to regenerative/ecological cultures and economies, preferably with experience of holistic/indigenous cosmologies.
• Humble, recognising humanity’s place amongst all living creatures on this one planet.

We pride ourselves on being diverse and inclusive.

TO APPLY

Please submit a letter of interest outlining your relevant experience and financial requirements with a resume to us. Review of credentials will begin immediately. We seek to have someone in place as soon as possible.

The organisation does not maintain a website but will provide more detailed information on the foundation to qualified applicants.

 Join The Society as a Communities and Content Officer to support the engagement of physiological communities, particularly those from underrepresented backgrounds. We seek a passionate individual dedicated to challenging and helping us realize our commitment to equality, diversity, and inclusion (EDI) as we implement our EDI roadmap. You will support the development of resources for our Training Hub, supporting physiologists in establishing their careers, and building a larger, more engaged, and diverse community of members.

The Physiological Society 

The Physiological Society has made significant contributions to our knowledge of biological systems and the treatment of disease. The Society promotes physiology and supports those working in the field by organising world-class scientific meetings, offering grants for research, collaboration and international travel, and by publishing the latest developments in its leading scientific journals.

The position 

In this role, you will develop and deliver resources for the Training Hub, manage the Training Hub portal, and administer EDI-aligned grant schemes, monitoring and evaluating their impact. You will also provide secretariat support to the EDI committee, collect relevant metrics to monitor EDI progress, and recognize sector good practices for EDI. Collaborating with the Communications and Membership Manager, you will drive campaigns to support member recruitment and retention, particularly in growing and emerging communities. Additionally, you will manage the Society’s network of reps, deliver the Rob Clarke award, and support the Governance and Risk Manager for the 150th Anniversary celebrations.

Who are we looking for? 

We are looking for a candidate with experience in developing and curating content for relevant audiences, ideally within a membership organisation or the STEM sector. Experience managing an online member platform for training resources, excellent organisational abilities, and a proactive problem-solving approach are essential. The candidate should also have experience maintaining professional relationships, working both independently and collaboratively, and a clear commitment to advancing EDI goals.

What can we offer you?

We offer great benefits including 30 days holiday (including our Christmas office closure days); non-contributory pension scheme; private medical insurance; life assurance; flexible working; and, excellent training and development opportunities.

We are committed to actively promoting equality, diversity and inclusivity. To this end we would welcome applications from individuals from underrepresented groups, including minoritised communities and applicants with a disability, to better reflect the community we support and help broaden our perspectives.

Please do not apply  if you do not have the legal right to work in the UK.

To apply, please email a CV and covering letter to the HR Manager via the button below.

We reserve the right to close this vacancy early if we receive a suitable application for the role. Therefore, if you are interested, please submit your application as early as possible.

Join The Society as Communications and Membership Manager to drive our strategic objectives and elevate the profile of physiology among the public and key stakeholders. You will be responsible for developing and executing effective integrated communications plans, supporting the development of resources for the Training Hub, and leading strategic initiatives for membership recruitment and retention. Additionally, you will oversee the efficient delivery and maintenance of grants, ensuring good governance practices. 

The Physiological Society 

The Physiological Society has made significant contributions to our knowledge of biological systems and the treatment of disease. The Society promotes physiology and supports those working in the field by organising world-class scientific meetings, offering grants for research, collaboration and international travel, and by publishing the latest developments in its leading scientific journals.

The position 

In this role, you will coordinate The Society’s communications activities to ensure a coherent and impactful narrative, manage the Communications Grid, and act as a brand champion. Your responsibilities will include establishing and maintaining networks with partner organisations and third-party suppliers, managing the communications and membership budget, and leading the establishment of key performance indicators for communications and engagement activities. You will also develop targeted narratives, oversee the production of various communications content, and monitor trends to propose innovative projects.

The Communications and Membership Manager has line management responsibility for a Senior Communications Officer, Membership and Grants Officer, and a Communities and Contents Officer.

Who are we looking for? 

The ideal candidate will have a Life-Science degree or relevant experience in Life Sciences. They should have a strong track record of developing and delivering multi-channel communications for diverse audiences, including translating complex research for lay audiences. High digital literacy is essential, encompassing digital design tools, content creation, website management, email platforms, and social media management. Experience in project management, creating accurate visual and written content for various platforms, and excellent organisational skills with a proactive problem-solving approach are required. The candidate should also have experience maintaining professional relationships, working collaboratively within a team, and line management.

What can we offer you?

We offer great benefits including 30 days holiday (including our Christmas office closure days); non-contributory pension scheme; private medical insurance; life assurance; flexible working; and, excellent training and development opportunities.

We are committed to actively promoting equality, diversity and inclusivity. To this end we would welcome applications from individuals from underrepresented groups, including minoritised communities and applicants with a disability, to better reflect the community we support and help broaden our perspectives.

Please do not apply  if you do not have the legal right to work in the UK.

To apply, please email a CV and covering letter to the HR Manager via the button below.

We reserve the right to close this vacancy early if we receive a suitable application for the role. Therefore, if you are interested, please submit your application as early as possible.

About the organisation

nia has been delivering services to women, girls and children who have been subjected to sexual and domestic violence and abuse, including prostitution, since 1975. The organisation has three main aims: to provide services for women, girls and children who have experienced men’s violence; contributing to ending male violence against women and girls, and to inform and influence policy and public awareness.

East London Rape Crisis provides free, confidential specialist support for women and girls who have been raped or experienced any other form of sexual violence or abuse at any time in their lives, regardless of whether or not they have reported to the police. We offer confidential and independent support. Services include advocacy, emotional and practical support, one-to-one counselling and group work. The service is provided across Barking & Dagenham, Hackney, Havering, Redbridge, Newham, Tower Hamlets and Waltham Forest.
nia is a professionally approved member of Rape Crisis England and Wales; an umbrella organisation supporting Rape Crisis Centres across the country. Rape Crisis is completely independent of the government and the criminal justice system.

About the post

We are seeking to recruit to the following posts, all funded until March 2025:

Job Title: East London Rape Crisis Counsellors (Employed)
Job Ref: nia 166
Hours: 14 hours per week
Salary: £11,800- £13,200 (£29,500 - £33,000 full time equivalent) depending on experience and qualifications
Location: East London

Job Title: East London Rape Crisis Counsellors (Employed)
Job Ref: nia 167
Hours: 24 hours: (a min of 10hrs and max of 24hrs available which can be covered between 1-2 posts)
Salary: 24 hrs - £20,228.57- £22,628.57 (£29,500 - £33,000 FTE equivalent) depending on experience and qualifications. 10 hrs: £8,428.57- £9,428.57 (£29,500 - £33,000 FTE equivalent) depending on experience and qualifications
Location: East London

In the role of Counsellor, you will provide one to one counselling and group therapy to survivors of sexual violence. You will work as part of a growing feminist Rape Crisis service that is developing to meet the needs of women and girls. Counselling is delivered face to face, online and via the phone.
We are looking for counsellors who can provide a commitment of a minimum of 10 and maximum of 24 hours a week of counselling services. 

About you

We are looking for highly organised and self-motivated women who are passionate about ending violence against women, girls and children. You will have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to supporting women and their children to be safer and well.

CV’s will not be accepted. 

Closing date: 10am, 10th July 2024
Interview dates: 18th July 2024, 22nd July 2024, 25th July 2024

The posts are subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.