Jobs in Waltham Forest

Inspiring Girls International is a global organization dedicated to raising the aspirations of young girls by connecting them with female role models from various industries. Our mission is to inspire girls to aim high and pursue their dreams, regardless of gender stereotypes.

The Role:

We’re seeking a creative and enthusiastic Digital Communications and Campaigns Officer to help amplify our mission and purpose through digital content. The ideal candidate will have a strong background in digital marketing, excellent communication skills, and a passion for working with an organization focused on women and girls. You’ll take on a key role in our digital content creation, helping to plan and produce engaging content for social platforms and our website, and drive forward exciting global campaigns. This is a UK based role, with regular travel to London required for team catch-ups.

Key Responsibilities:

• Deliver a digital communications and campaigns strategy that supports the organization's goals.

• Create and manage content for the organization’s website, social media channels, and other digital platforms.

• Plan, coordinate, and implement digital campaigns, ensuring consistent messaging and branding.

• Monitor and analyze the performance of digital communications and campaigns, providing insights and recommendations for improvement.

• Manage social media accounts, including content creation, scheduling, and community engagement.

• Oversee the production of multimedia content, including videos, graphics and presentation materials as needed. 

• Collaborate with international teams to ensure consistent messaging and branding across major campaigns and all digital channels.

• Conduct research on digital marketing trends, best practices, and competitor activities to inform campaign strategies.

• Maintain the organization's digital asset library and ensure all content is up-to-date and aligned with branding guidelines.

• Assist with the ideation and execution of partnership communications deliverables.

Experience and skills 

• Creative thinker with a passion for storytelling and content creation.

• Proven experience in digital communications, social media management, and content creation. 

• Strong understanding of social media platforms, including Facebook, Instagram, LinkedIn, and YouTube.

• Proficiency in graphic design tools (e.g., Canva, Adobe Creative Suite) and video editing software.

• Excellent written and verbal communication skills, with excellent attention to detail 

• Ability to problem solve and approach challenges in a creative way

• Strong organizational skills and the ability to manage multiple projects simultaneously.

• Ability to motivate and inspire internal and external stakeholders

• Passion for Inspiring Girls International’s mission and values.

• Self-motivated, and comfortable working as part of a small team.

Desirable 

• Experience working in the nonprofit sector or with social impact organizations.

• Familiarity with online fundraising and donor engagement strategies.

• Knowledge of SquareSpace web design

• Experience in media relations.

Benefits:

• Opportunity to work with a global team committed to empowering young girls.

• Flexible remote working environment.

• Professional development opportunities.

• Meaningful work that makes a positive impact on society.

Are you an experienced finance professional with a passion for non-profit work? War Child UK is seeking a dedicated Senior Finance Manager for a 12-month fixed term contract to oversee our month-end, budgeting, and forecasting processes. You will support our UK Finance team and consolidate management accounts and budgets at the group level. This role is perfect for someone with UK non-profit and ideally international experience, who can partner with budget holders to provide valuable insights and advice.

Key Responsibilities:

• Provide budget holders with timely, accurate financial information and support informed decision-making.
• Lead the monthly financial accounting and management accounts process.
• Oversee the quarterly reforecast process and consolidate submissions.
• Prepare tax and regulatory returns for HMRC and other entities.
• Manage treasury functions, including cash flow forecasting.
• Support month-end processes and improve income reconciliation.
• Enhance system administration and improvements.
• Offer technical accounting support across finance teams.
• Build strong relationships with stakeholders and provide relevant financial advice.
• Strengthen the financial capabilities of our managers and ensure compliance with financial policies.
• Assist the Director of Finance & IT with the annual statutory audit process.
• Liaise with finance teams across the War Child Alliance for aligned processes.
• Uphold our culture and values, fostering respectful relationships and contributing to a safeguarding-compliant environment.

More information about the responsibilities and expectations for the role can be found on our website. We look forward to receiving your application.

We recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with our employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, occasional working from home and compressed hours.

Join us and be part of a team dedicated to ensuring a safe future for every child affected by war.

Senior Fundraiser

Friends of Ibba Girls School, South Sudan (UK charity number 1146220)

Friends of Ibba Girls School, South Sudan (FIGS), was established in 2011 in response to a specific request from local community leaders to help them build and develop a girls’ residential school in South Sudan.  Ibba Girls Boarding School (IGBS) now educates 360 primary and secondary school girls from across the whole of Western Equatoria State and employs 40 staff (teachers, matrons, cooks and other support staff). The school is on a large, green campus and provides not only high-quality teaching but a visible demonstration of the benefits of school education in South Sudan, where most girls leave school before the end of primary and very few achieve secondary qualifications.  FIGS is a relatively small organization but it is making a substantial impact by providing a model of good quality girls’ schooling across South Sudan.

FIGS has achieved notable successes – the school which opened in 2014, initially with 40 girls, has now reached its full size of 360 girls, with excellent exam results and has reduced dropout from school. It is nurturing empowered women who can exercise leadership locally and nationally for this newly independent nation. FIGS works closely with the experienced and widely-acclaimed Windle Trust International, who provide technical financial and organizational support to the school in South Sudan. 

FIGS has raised about £4 million over the last 10 years, particularly through relational fundraising.  Running costs for a boarding school in South Sudan are around £ 1/3 million each year, so fundraising is a key task for FIGS.

This is a brilliant opportunity for an experienced fundraiser with a strong and demonstrable track record to play a crucial role in expanding the donor base of FIGS, while sustaining and engaging the large network of existing supporters and donors.  You will lead the fundraising work and will use your skills across a wide range of fundraising functions, including expanding the number and range of individuals, corporates, philanthropists, schools, churches, legacies and trusts. 

We need the help of a talented individual to implement FIGS’ fundraising strategy and action plan, working with those Trustees who are able to give some time to fundraising and with solid help from a part-time fundraising consultant.  There is plenty to enjoy in the varied work, where one can see visible results in the impact it has on the school, its students and staff, parents and communities across Western Equatoria State and across the nation of South Sudan.

The post can be undertaken on a full-time or part-time basis (where part-time is at least 3 days a week).  It will be on a self-employed consultancy basis.  Hours can be flexible by arrangement. The person will work mainly from home, liaising online with Trustees and others, but some travel to events in London and elsewhere will be needed on an occasional basis. We are looking for someone to start as soon as mutually convenient. A contract will be one year in the first instance, and can be renewed subject to satisfactory performance.  The remuneration as a self-employed person is in the range of £35-42K dependent on track record and experience (or pro rata). 

Key responsibilities

· To support the delivery of the fundraising plan, achieving or exceeding targets and KPIs, both financial and non-financial as agreed with the Chair of FIGS Trustees and Chair of its fundraising group.

· To identify and generate new fundraising opportunities, from the corporate and philanthropic sectors, as well as from organizations, groups and individuals

· To widen the existing network of donors, based on relationship development and management and engagement with existing supporters and donors, and creating new opportunities

· To generate a pipeline of activities across a range of fund-raising streams

· Develop strong relationships with all external stakeholders. 

· Produce progress reports for FIGS Trustees about fundraising in relation to targets and budget and make recommendations for future streams of work.

· Attend key fundraising and supporter events to generate significant income, support and profile.

· Be an ambassador for FIGS.

· Ensure fundraising activities are in line with FIGS’ values and policies, relevant legislation and the Fundraising Regulator Code of Practice. 

We are committed to equality, diversity and inclusion, and welcome applications from a wide range of identities and backgrounds.
 

Just for Kids Law (JfKL) works with and for children and young people to hold those with power to account and fight for wider reform. They do this by providing legal representation and advice, strategic litigation, campaigning, and equipping others to work for children’s rights.

They’ve achieved some incredible reforms that make a big difference to the lives of children and young people, including changes to the law on criminal records, which resulted in thousands of young people not being held back from fulfilling their potential, and ensuring that 17-year-olds are always treated as children in police custody. Additionally, JfKL hosts The Children’s Rights Alliance for England (CRAE), which works with around 100 members to promote children’s rights and monitor government implementation of the UN Convention on the Rights of the Child.

"Just for Kids Law has recently refocussed to ensure we make an impact where it’s needed most: providing trauma-informed and anti-racist legal representation to children and young people in contact with the criminal justice system and using the evidence from this case work to fight for systematic change.

We are looking for an exceptional colleague to co-lead the organisation with us and further strengthen Just for Kids Law’s fundraising and communications capacity. If you would relish the opportunity of working in a fast-paced, rights-based organisation that doesn’t shy away from the difficult issues, we would love to hear from you."

Aika Stephenson and Louise King, Co-Leads of Just For Kids Law

Currently, c.80% of income is from trusts and foundations. Other sources including legal aid income and individual giving, and HNWIs have previously donated gifts of up to £250,000. JfKL’s work and outstanding impact spans diverse activities including criminal law, human rights monitoring, youth justice, anti-racism, and campaigning for systemic change, providing ample scope to further develop trust and foundation income and shape compelling cases for support for HNWI gifts.

As Director of Development and Co-Lead, you will: 

• Develop and implement a fundraising strategy focused initially on maximising trust and foundation support and subsequently on building a HNWI fundraising programme
• Lead on creating a communication strategy 
• Oversee the finance and operations team of two people
• Lead the long-term diversification of the funding portfolio

Ideal skills and experience: 

• Ability to contribute to organisational strategy development
• Creating and delivering successful high-value fundraising programmes
• Securing five- and six-figure income from trusts and HNWIs
• Financial and budget management and devising budgeted cases for support
• Working with boards of trustees
• Thrive in a small team environment, collaborating effectively with peers and senior stakeholders

We are seeking an enthusiastic, creative individual to join an exciting, busy and dynamic support team. If you want to make a difference to the lives of the people we work with, we would love to hear from you.

About the role:

The RSAP (Rough Sleeping Accommodation Programme) Lead Worker will provide support to individuals, who have a history of Rough Sleeping, following them being accepted into the RSAP ‘move-on’ programme. 

The Lead Worker will provide intensive, holistic, strengths-based, trauma-informed, flexible and responsive support to individuals accessing this service as well as work alongside external agencies to help ensure they are linked into the local community such as activities and groups which offer health, wellbeing and Education, Employment and Training (ETE) opportunities.

The Lead Worker will provide support to the Team Manager to manage referrals coming into this element of the service and lead on assessing the individual. Working within SHP’s policy and procedural framework, the worker will carry out a comprehensive assessment of needs and risks in agreed timescales.  On-going high quality support plans & risk assessments will then be drafted and reviewed on a regular basis. 

You will be working to upskill the client to manage their accommodation and feel ready to move on from the RSAP property into fully independent housing, within 2 years where possible.

About you:

You will possess the relevant knowledge and experience, including:

• A level of experience and understanding of provision of services to people within the areas of offending, mental health, homeless people with complex needs & a history of substance use; 

• A good and current understanding of safeguarding issues and procedures;

• Experience of effective liaison with social care, health, housing and criminal justice agencies;

• Experience of writing client records, completing monitoring materials and contributing to project evaluation;

• A significant level of experience, practise and understanding of the principles of risk and needs assessment, planning, goal setting, and reviewing;

• An understanding of the importance of professional integrity in relationships with clients, peers and other relevant professionals.

You will also bring the relevant skillset to the role which includes:

• The ability to find ways to develop relationships with people who find it difficult to engage, and to engage and work with clients who may have a low level of interaction with services and who may be sceptical about their value;

• Engaging with a wide range of professionals, some of whom may have very different approaches to problem solving through a multi-agency approach, and advocating to agencies on behalf of the service and its clients;

• Providing information and advice to clients about the options available to them, with the aim of empowering clients to make informed decisions;

• To be self-servicing in the use of the computer to create letters, minutes and key work notes and to send and receive emails;

• Familiarity with relevant housing, health and social justice legislation, policy and best practice relevant to systems change and people with multiple needs;

• A resilience and determination to overcome obstacles and find creative solutions.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: 9th July 2024 at Midnight

Interview date: 18th July 2024

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six month's probationary period
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: Single Homeless Project will contribute the equivalent of 5% of your annual salary
• Staff Health Cash Plan and discounts scheme
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed and are IIP Silver accredited.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Community Fundraising Volunteers Coordinator is to drive and enhance fundraising efforts for Muslim Aid by planning, coordinating, and executing innovative fundraising events and campaigns across regional and national levels. This position involves deep engagement with the Muslim community and various stakeholders to maximise fundraising opportunities and achieve financial targets. 

The post holder will ensure that all activities adhere to regulatory standards and organisational promises, effectively represent the organisational in public forums and live appeals, and manage productive relationships with external partners to optimise outcomes. Additionally, the post holder supports strategic campaign planning and evaluation, ensuring continuous improvement and compliance with legal frameworks. The incumbent is expected to be flexible, with readiness to travel and adapt to unsociable hours as needed to meet the demands of the role.

About the Role

1. Collaborate with the Fundraising team to optimise income through various community and innovative events, meeting agreed financial targets.
2. Possess a thorough understanding of the Muslim community and its key stakeholders.
3. Plan and manage fundraising and promotional events across the region, adapting successful strategies for national implementation. This includes participation in events at schools, businesses, mosques, and with community groups and the general public.
4. Coordinate volunteer involvement nationally, such as fundraising, administration and awareness raising.
5. Cultivates a positive and supportive atmosphere by recognising volunteer efforts and assisting volunteers with their interests within the IGM department.
6. Be available for national travel at short notice to engage with donors and participants at various community events.

About you :

To be successful in this role:

1. Bachelor’s degree in Business Administration, Marketing, Communications, Nonprofit Management, or a related field.
2. Experience in building a fundraising portfolio and securing income across a range of fundraising disciplines, especially from universities, mosques and volunteers.
3. Able to inspire people and to develop long-term relationships, with the gravitas to gain the trust and respect of relevant internal and external stakeholders.
4. Excellent communication and interpersonal skills.
5. Able to refine and implement plans to increase activity/campaign effectiveness.
6. Excellent organisational and planning skills.

Why you should Apply:

By joining Muslim Aid as a Community Fundraising Volunteers Coordinator, you'll be at the heart of our fundraising efforts, driving positive change and supporting our mission. Apply now to be a part of this exciting and impactful journey!

Benefits you will enjoy working for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Location: Hybrid working part London Office (Islington, London) part home work.  The post holder will work a minimum of 1 day per week in the office. Some out of standard business hours work may be required, including weekends and evening work to facilitate events. 

Salary:  £36,400 per annum 

Hours: 35 hours per week

Closing date: Tuesday 9 July 2024 at 10.00am 

Interview date: Wednesday 17 July 2024 

This is a fixed-term maternity cover for 12 months due to start early September 2024. 

Please note that we reserve the right to hold interviews earlier so please apply as soon as possible. 

Who we are looking for 

We are looking for an enthusiastic and highly organised individual to join our Special Events Team as Senior Special Events Fundraiser.

We have some exciting events coming up including a reception in October and a high-profile dinner at The Design Museum in November, so we need somebody to come in and hit the ground running. Please note that these events are in the evenings so the role will require some flexibility.

You will work closely with the Head of Special Events to deliver our events, taking responsibility for key elements of the management and delivery of each event and ensuring they meet budget targets. You will collaborate with internal teams on delivering events, including the bi-annual Patrons’ Club Reception and other events that arise over the year.

Relationship building (both externally and internally) is a key part of the role and an integral part of working for JDRF so you will have excellent interpersonal and stewardship skills.

As a highly creative and confident fundraiser, you will be given the scope to develop existing events as well as creating new and innovative events to increase fundraising as well as raising awareness of JDRF. 

Experience required 

You’ll have previous experience of: 

• Managing successful Special Events from concept to post-event evaluation

• Developing event plans and materials

• Building relationships with high level supporters, senior volunteer committees and external suppliers

• Achieving budgets

About JDRF 

JDRF is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at JDRF, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 

• Flexible working and will consider compressed hours 

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 

• Season ticket and cycle loan 

• Pension scheme 

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 

• Personalised training to suit your career aspirations and professional development 

JDRF is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

An exciting opportunity to develop and expand your communications skills for the lead organisation on pensions, pay and reward in the higher education sector. We are looking for an exceptional, talented individual to work at a national level as part of our growing communications team. We offer a new challenge in a unique environment with the opportunity to work and develop with talented people in a streamlined organisation.

The Universities and Colleges Employers Association (UCEA) is a membership organisation that is the leading voice on employment and reward matters in the UK Higher Education (HE) sector. We are a small team supporting our 170 members - HE providers such as universities - to be employers of choice through collaboration, advocacy and expert advice, facilitating their work in delivering effective employment and workforce strategies. 

Our new strategic plan 2024-27 leads with enhancing employee experience and supporting member organisations in their workforce development and transformational plans with the inclusions of explicit references to UCEA modelling good practice as an employer.

Led by the Head of Communications and Membership, UCEA’s expanded communications team will deliver communications provisions for members and support colleagues internally to deliver services for members.

The core activities include drafting briefings and statements, handling media enquiries, media monitoring, preparing publications, communications campaigns and infographics.

In addition to the generic communications support, this post specialises in pensions media and communications and will provide content for employers through both the UCEA and USS Employers websites.

You will be expected to operate effectively across a broad range of pensions communications and membership areas, with a blend of autonomy and teamwork. Your communications background will be at a major pension scheme, at an employer offering one or more such schemes, or in delivery of communications in other financial specialisms such as actuarial or insurance. Experience of membership organisations and/or some knowledge of the HE sector would be advantageous.

The postholder will have outstanding communication skills and the ability to prioritise and help deliver a complex and varied workload. 

The post is offered as full-time on a permanent contract and is hybrid, working at our offices in Bloomsbury, central London, as well as some remote working each week. 

This UCEA role comes with an attractive reward package including: membership of the SAUL pension scheme; 25 days annual holiday plus statutory holidays and any associated days when the office is closed (currently four days over Christmas and New Year); generous occupational sickness absence scheme; annual personal development budget; interest-free season ticket loan; Cycle to Work Scheme; Employee Assistance Programme; Fitness & Wellbeing scheme (for participation in gym, fitness and other health and wellbeing activities); membership of Benenden Healthcare.

Find out more

If you think this role could be for you, please download the Information for Applicants pack, which includes the job description and person specification, or visit our website.

How to apply

Apply through CharityJob, submitting your current CV and a covering letter outlining and entitled ‘The relevance of my experience to the position of Communications Officer - pensions’.

The closing date for applications is Midday on Monday 8 July 2024.

Interviews are expected be held on Thursday 18 July and Monday 22nd July at the UCEA offices at 20 Tavistock Square, London WC1H 9HU.

All candidates must have proof of their right to work in the UK.

No agencies please.

Exciting opportunity to develop and expand your communications and digital skills in a unique environment. We are looking for an exceptional, talented individual to work at a national level as part of our growing communications team. We offer a new challenge with the opportunity to work and develop with talented people in a streamlined organisation.

The Universities and Colleges Employers Association (UCEA) is a membership organisation that is the leading voice on employment and reward matters in the UK Higher Education (HE) sector. We are a small team supporting our 170 members - HE providers such as universities - to be employers of choice through collaboration, advocacy and expert advice, facilitating their work in delivering effective employment and workforce strategies. 

Our new strategic plan 2024-27 leads with enhancing employee experience and supporting member organisations in their workforce development and transformational plans with the inclusions of explicit references to UCEA modelling good practice as an employer.

Led by the Head of Communications and Membership, UCEA’s expanded communications team will deliver communications provisions for members and support colleagues internally to deliver services for members.

The core activities include drafting briefings and statements, handling media enquiries, media monitoring, preparing publications, communications campaigns and infographics.

In addition to the generic communications support, this post specialises in digital, social media and developing both the UCEA the USS Employers websites.

You will be expected to operate effectively across a broad range of digital communications and membership areas, with a blend of autonomy and teamwork. You are likely to have a background in digital/social media and communications with experience of membership organisations and/or some knowledge of the HE sector.

The postholder will have outstanding digital and communication skills and the ability to prioritise and help deliver a complex and varied workload.

The post is offered as full-time on a permanent contract and is hybrid, working at our offices in Bloomsbury, central London, as well as some remote working each week. 

This UCEA role comes with an attractive reward package including: membership of the SAUL pension scheme; 25 days annual holiday plus statutory holidays and any associated days when the office is closed (currently four days over Christmas and New Year); generous occupational sickness absence scheme; annual personal development budget; interest-free season ticket loan; Cycle to Work Scheme; Employee Assistance Programme; Fitness & Wellbeing scheme (for participation in gym, fitness and other health and wellbeing activities); membership of Benenden Healthcare.

Find out more

If you think this role could be for you, please download the Information for Applicants pack, which includes the job description and person specification, or visit our website.

How to apply

Apply through CharityJob, submitting your current CV and a covering letter outlining and entitled ‘The relevance of my experience to the position of Communications Officer - pensions’.

The closing date for applications is Midday on Monday 8 July 2024.

Interviews are expected be held on Thursday 18 July and Monday 22nd July at the UCEA offices at 20 Tavistock Square, London WC1H 9HU.

All candidates must have proof of their right to work in the UK.

No agencies please.

The Model of Care and Quality Improvement Officer role is all about making sure that the care and support models developed and implemented by the National Gambling Support Network (NGSN) are effective, efficient and of high quality. The post holder will support the work around the current and ongoing development of the model of care to make sure that the NGSN is delivering against best practice and evidence-based interventions, supporting quality improvement.  

You'll be working with the Quality and Performance Manager and providers to: 

• Develop and implement an NGSN model of care. 
• Monitor quality and performance standards as part of the commissioning process.
• Support the tracking of the evaluation and delivery of related project milestones.
• Work with colleagues so that findings of good practice and/or lessons learnt are built into future service planning, delivery, and improvement.
• Work with colleagues to build capacity, quality and continuously improve performance standards within GambleAware and commissioned services. 
• Provide quality and performance information of the peer review process, contributing to interim evaluation reports and outputs where appropriate. 

We're looking for someone with good knowledge of healthcare delivery models, and experience in applying quality improvement methodologies to drive measurable improvements in healthcare outcomes. You'll need a track record of successfully supporting the development of quality improvement projects from conception to implementation. And you'll be a great communicator and know how to work with and engage people.           

We're asking for a lot, and in return we're offering a range of benefits that support employee wellbeing and that make GambleAware a great place to work. 

We are recruiting for a private international charitable foundation which seeks to support environmental recovery, supported by cultures and economies grounded in Earth lore, in line with their “breathe freely” ethos.  As such they are committed to grants and other investments that are healing to the climate, to biodiversity, and to human cultural relations with the other-than-human. The foundation is currently based in a Hong Kong family office, with personnel in Hong Kong and the UK, as well as Cameroon, Brazil, Australia, Papua, and the US. The candidate can choose to be in the U.K. or in Hong Kong, working visa can be offered if needed.

The organization has been in a phase of significant growth and change over the last five years and are increasingly bringing systems, data and associated functions in-house to support the record-keeping and analytics they need to inform their growing operations.

Role

This is a new position. Under the general direction of the Director of Operations, you will be involved in all the duties required to maintain a complete general ledger and financial records and support financial planning/forecasting.

International Accountant Responsibilities

— The responsibilities of the International Accountant will include, but are not limited to:

International Accounting Operations

• Develop a General Ledger Chart of Accounts which supports our current grantmaking operations with the flexibility to accommodate various directions in our growth, allows easy consolidation with sister entities, and is IFRS compliant to allow us to provide regulatory and audit reporting in various jurisdictions.
• Implement optimal Chart of Accounts and processes, evaluating current and alternate accounting systems as needed and developing interface processes to existing systems as needed (HRIS, Payroll, Grants Management System, expense reporting) as needed.
• Perform duties necessary for the timely and accurate verification and recording of financial and investment (MRI/PRI) operations including general ledger, entries and reconciliations, investment portfolio tracking and transactions, international payroll, benefits and taxes.
• Work closely with Human Relations Specialist on payroll and benefits administration processes.
• Collaborate with senior management team, Operations Manager and others to determine an optimal process for reviewing and approving expenses.
• Audit corporate credit card(s).
• Identify institution and global consolidated reporting needs with senior management team and agree schedule and distribution for regular financial reporting.

Budgeting and Financial Planning

• Assist in preparation of the annual organisational and department budgets.
• Monitor and provide quarterly budget performance reports and analysis to organisation and departments with close cooperation to develop and implement measures to minimize variance.
• Assist staff to self-manage budgets.
• Support financial planning and forecasting including developing scenarios for growth.

Cash Flow Management

• Reconcile annual and quarterly projected expenses and cash flow requirements and coordinate with family office for redemption decisions.
• With Operations Manager and Human Relations Specialist, maintain and improve policies and organization discipline for accurate and timely processing of accounts payables, employee expense reports, travel guidelines, time reporting, etc.

Regulatory and Audit Compliance (initially in support of regulatory reporting through the family office)

• Strengthen financial systems integrity and controls according to IFRS, tax and regulatory measures and foundation policies.
• Build systems for timely and accurate provision of data and provide direct support for annual audit and tax filing.
• Work with external advisors, as needed, to ensure compliance with relevant country and international regulatory requirements in areas of taxes, documentation requirements, payroll and benefits.

General and Other

• Develop and manage relationships with accounting related service providers as needed including in-country and global accountants, auditors, payroll and tax experts.
• Develop and maintain an asset inventory/schedule.
• Support for MRI/PRI activities as needed.
• Continually improve internal financial processes.
• Potential management of banking relationships, international wire transfers and/or other payment systems.
• Occasional travel as required for the execution of duties.
• Other duties are consistent with the accountant’s role and experience as the foundation continues to evolve, or from time to time as prompted by institutional priorities.

Qualifications

— The successful International Accountant candidate will likely reflect much of the following profile:

 Essential

• Several years of progressively responsible professional experience in international accounting, ideally in an international organisation and / or in auditing / tax consulting.
• Accounting experience in philanthropy or non-profit.
• Experience in multiple tax jurisdictions and working in multi-currency environments.
• In-depth IFRS knowledge.
• Excellent, hands-on knowledge of web-based systems including accounting (current platform is Xero), and office suite platforms (proficiency in Microsoft Office Suite preferred).
• Comfortable in complex and highly matrixed environments. Demonstrated ability to work collaboratively and effectively with peers across disciplines and functions in shared efforts with proven ability to influence without direct formal authority.
• Comfortable working remotely.
• Strong organizational and time management skills with the ability to be flexible and re-prioritize as needs arise.
• Pleasant and effective communication skills, written and oral. (English is our working language).
• Experiential cross-cultural understanding and perspective, aware and appreciative of differing worldviews and the ability to communicate with and learn from the wide variety of people who comprise our grantees, allies and staff.
• Kind and generous with partners and colleagues.

Desired

• Prior experience with an international non-profit organization or grantmaking foundation.
• Fluency in a second language with preference for dominant languages of one of our working regions (e.g. French, Portuguese, Bahasa, Thai, Lao, Burmese).
• International living and/or working experience including in the Global South.
• Strong analytical, conceptual, and creative problem-solver who continually looks for new ways to improve processes with a “can do” attitude and a sense of humour.
• Located in and able to legally work in the UK or Hong Kong.

Alongside this we will value applicants who are:

• Deeply committed to regenerative/ecological cultures and economies, preferably with experience of holistic/indigenous cosmologies.
• Humble, recognising humanity’s place amongst all living creatures on this one planet.

We pride ourselves on being diverse and inclusive.

TO APPLY FOR THE INTERNATIONAL ACCOUNTANT ROLE

Please submit a letter of interest outlining your relevant experience and financial requirements with a resume to Pin Han. Review of credentials will begin immediately. We seek to have someone in place as soon as possible.

The organisation does not maintain a website but will provide more detailed information on the foundation to qualified applicants.

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JOB DESCRIPTION:

Reports to: Supporter Care Manager

Liaises with:

• Supporter Care Manager
• Supporter Care Officer
• Database Manager
• Database Officer
• Acquisition Manager
• Giving and Engagement Manager
• Legacy & In memoriam Manager
• Communications & Digital Team
• Senior Operations Manager
• Finance Department
• Partnerships Department

Job location: London

Contract: Permanent

Salary: £25K

Purpose of Role: 

Reporting to the Supporter Care Manager, you will deliver excellent customer care to supporters and potential supporters of Operation Smile UK. As an integral part of the Supporter Care team, you will successfully support the Individual Giving programme and wider fundraising activities, providing support to ever increasing income and supporter stewardship for the delivery of increasing levels of unrestricted income for Operation Smile UK.

Key Responsibilities:

• Be the first point of contact for existing supporters and new supporters who respond to our fundraising activities by phone, email, letter or in person, letter, or email delivering outstanding supporter care
• Liaise with supporters in timely communication via email, phone, and mail with excellent customer care
• Priority is to answer incoming phone calls and escalate any difficult situations/complaints to Supporter Care Manager
• Support processing incoming phone and postal donations
• Assist with banking and processing incoming/outgoing post
• Be responsible for thanking our supporters including by letter, email and phone, despatch of information and fundraising materials
• Enter and maintain accurate records on our Database
• Maintain and assist with all types of donation processing administration and Database record amendments/records being kept up to date this will include Gift Aid status and contact consent requests
• Assist with cancelling and amending all types of regular gifts and sending out appropriate letters
• Manage removal process and consent process
• Assist with sending out problem payment letters
• Assist with handling material requests and recording actions on Database
• Assist with any third-party agency supporter care requests
• Maintain sensitive information and records with appropriate confidentiality
• Play an active role in developing the supporter journey at Operation Smile UK, working with the Supporter Care Manager, Head of Supporter Care & Database, and colleagues across Fundraising & Communications.
• Perform any other reasonable duties as requested by the Supporter Care Manager or Head of Supporter Care & Database.

Skills and Experience Required:

Essential:

• Excellent customer service for internal and external stakeholders
• Written and verbal communications skills
• Excellent phone manner
• Strong eye for detail, methodical and accurate (critical that the database and supporter details at 100% accurate)
• Degree or equivalent qualification (i.e. marketing qualification).
• Attitude of continuous improvement, and lifelong learning.
• At least two years’ experience in a junior supporter care or administrative role
• Experience of donation or financial administration and working in a direct marketing environment or supporter care environment desirable with good knowledge of Microsoft Office.
• Excellent proficiency with CRM systems (Ideally Raiser’s Edge) and the ability to learn new systems and processes.
• Experience of outward facing donor stewardship, and relationship building.
• Excellent organisational and time management skills.
• Ability to prioritise workload, meet deadlines and possess problem solving skills.
• Ability to multitask and work in a fast-paced environment
• Can work on own initiative and be able to show initiative.

Interviews will be held on a rolling basis and will comprise of a technical test, a face to face interview and an informal meeting with our Director of Operations. 

As users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. At Operation Smile UK, we see people first and foremost for their performance and potential. We are committed to building a diverse and inclusive organisation that supports the needs of all. As such we will make reasonable adjustments at interview through to employment for our candidates and strongly encourage applications from a diverse candidate pool. We operate a hybrid work structure. We are proudly Disability Confident Committed employers. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please see job description.

Community and Engagement Manager

Position: Community and Engagement Manager

Location: Teddington, TW11 8HT

Salary Range (depending on experience): pro rata of £32,910 – £38,745 incl. OLW

Hours: Part-time 21 hours per week. We are able to offer some flexibility with the role such as term time only or flexibility with days/times.

Contract: Permanent

Annual Leave: 25 days leave plus bank holidays or pro rata of if part time

Closing date: Sunday 9pm 14th July 2024, or before if a suitable candidate is found.

We reserve the right to close the application early.  An early application is strongly recommended as shortlisting and interviews will be held on an ongoing basis.

About the role

Richmond AID is seeking an energetic and enthusiastic person who will support our vision of putting Deaf and Disabled people at the centre of everything we do. We are looking for an experienced person who can develop and implement an engagement and co-production strategy. You will work closely with our other managers and play an integral role in the management team.

The role involves leading the delivery and development of our dynamic Community and Engagement team. This multidisciplinary team currently has 6 direct reports and services include: BuddyUp, Spade gardening service, Mental Health Peer Support service, Connect to Tech digital training, Campaigning and our wide range of peer group activities.  There is a variety of skills and experience which will require someone to We are looking for someone to not just manage these services, but to lead their development and widen our coverage across the borough of Richmond. This will predominantly involve supporting the people involved to be leaders of their own projects, developing/modernising our delivery model, ensuring projects meet targets and quality standards and when required also being involved in supporting direct service delivery.

We are looking for a motivated, resilient and ambitious manager to join our amazing team. This is a fantastic opportunity for you to play an integral role in improving the lives of Deaf and Disabled people.

About you

You will have strong leadership skills with experience of managing a multi-disciplinary team. You will lead our engagement, co-production and campaign strategy and manage our Community and Engagement team instilling these values through all our work. You must be committed to the value of participative community engagement, have a great understanding of the needs of diverse communities, and a passion for social justice and supporting Disabled people.

You must have experience in the delivery of community facing services and be able to  demonstrate an understanding of the challenges faced by Disabled people. It is essential you bring passion, dynamic ideas and creativity to the role.

You will be an excellent networker internally and externally. You will have strong influencing skills, and will have the right blend and balance of people skills with excellent communication and project management abilities. You must be comfortable connecting with the wider community, able to listen, gather the views of local people, and feed these back into our wider programme of work. You’ll be confident in participative strategies and tools such as facilitating groups, arranging events, developing surveys, gathering views and responding to consultations.

You will have experience of managing a team covering a wide range of projects and interests. You will know what it takes to set up and manage a project and ensure it meets the intended outcomes.

You will be skilled in managing group dynamics and supporting your team to have boundaries with clients. You will also have experience of managing Safeguarding issues. Above all you must bring a positive, solution focused attitude.

Experience of campaigning work, with a track record of delivering innovative digital campaigns that have led to real change, would be an advantage.

About Richmond AID

Richmond AID offers 25 days annual leave plus eight bank holidays pro rata. Normal office hours are 9am to 5.15pm Monday to Thursday and 9am to 5pm on Fridays. You will be based at our offices in the Disability Action and Advice Centre, 4 Waldegrave Road, Teddington, TW11 8HT but may need to work from other locations as needed.

Related roles: volunteer manager, services manager, service coordinator, community development facilitator, campaign manager, community engagement, co-production manager, activities coordinator.

Job Description

Generalist HR Support  

• Support with all internal and external HR related queries, escalating when appropriate. 

• Manage the day-to-day HR activity on the employee life cycle across the organisation, including contractual changes, family leave, absence management and learning & development, with the support of our HR Administrator.

• Work with Head of People & Compliance to create and deliver training to staff and line managers 

• Support Head of People & Compliance in employee relations cases, including performance management and other formal processes 

• Be the key contact for all HRIS queries from staff and ensure all employee data is complete and up to date. 

• Support with the delivery of the People Strategy and employee engagement initiatives, including but not limited to annual salary review process, performance review processes and staff survey

Recruitment & Onboarding  

• Coordinate both internal and external recruitment processes, from job postings to job offers, providing a positive candidate experience for all applicants. 

• Manage and deliver the onboarding process for all new staff and volunteers, including pre-employment checks and coordinating the new staff induction and probation processes with our HR Administrator.

Compliance  

• Support the gathering of employee and organisational data, recording and storing personal data consistently and confidentially. 

• Support with the preparation of compliance-related guidance, policy documents and reports. 

• Setting up users on our training platform, allocating training, answering related queries and confirming completion. 

• Proactively identify and implement improvements to processes to ensure efficiency and engage teams in delivering these improvements. 

• Work with the Head of People & Compliance, and Director of Operations to meet the organisation's compliance targets, aims and objectives. 

Other Responsibilities / Tasks 

• Contribute to organisation-wide events and initiatives, including but not limited to the planning of Staff Away Days and ad hoc staff events and activities. 

• Uphold safeguarding and child protection policy and procedure throughout, including reporting safeguarding concerns and disclosures to the relevant DSL and uploading to MyConcern.

• Undertake any other reasonable duties as may be required.

Person Specification

Skills

• Excellent interpersonal skills, including verbal and written communication 

• Excellent organisational skills and attention to detail 

• Excellent IT skills, including MS Office Suite 

• Ability to prioritise own workload and deal with competing demands 

• Ability to build relationships and work successfully with people at all levels 

• Ability to work independently and as part of a team 

Experience / Knowledge

• Good basic knowledge of employee relations and employment legislation

• Good basic understanding of GDPR and other data protection legislation 

• Experience of HR Information Systems

• Proven experience of providing outstanding administrative support within a busy and high performing HR and/or Compliance team. 

Personal Attributes

• Commitment to and ability to inspire commitment to The Diana Award’s vision, values and mission 

• Personal integrity, credibility, resilience and good judgement 

• A ‘can do’ attitude 

• Commitment to self-development and a commitment to keeping up to date with key trends/developments in the sector 

• Driven to achieve great results 

• Ability to work well under pressure 

This is role is a six month fixed-term contract and will be contractually based from our London office.

The successful candidate must have the right to work in the UK.