Jobs in tadworth

Team: Estates and Construction

Location: Remote with regular travel

Work pattern: 35 hours per week, Mon-Fri

Salary: Up to £58,852.25 per year, plus a car allowance of £3,600 per annum, plus mileage

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Principal Surveyor:

- line manage a team of three Regional Surveyors, providing comprehensive guidance in estate and retail matters

- responsible for a portfolio of properties, including Cats Protection centres, retail premises, residential and miscellaneous legacy properties

- monitor and report on estate condition status and maintain compliance across an assigned geographical portfolio, supporting the Head of Estates and Construction in the delivery of estate management services across the organisation

- create and maintain performance and process documentation and reporting systems across the Cats Protection Estate, including reporting on SLA’s and KPI’s, ensuring consistent information across all regions

- respond to requests from the property helpdesk, including reactive and planned maintenance

- liaise with property sector agents and professionals as needed

About the Estates and Construction team:

- We ensure that Cats Protection is able to sustain its cat welfare operations and retail activities by providing Estate Management and Construction services delivering acquisition, repair, maintenance, re-development and disposal services for an estate portfolio of circa 196 properties including 34 Cat Centres, 79 Shops and other Cats Protection premises across the UK. Together with the Safety, Health and Environment Team and Facilities we ensure regulatory/legal compliance of properties.

- The Estates and Construction Team consists of approximately 17 personnel, including three Regional Surveyors

What we’re looking for in our Principal Surveyor:

- an experienced Surveyor (level 6 or higher) with significant post-qualification experience surveying in a property management or facilities management environment

- member of professional institution such as RICS, RIBA, CIBSE, CIOB

- experience managing a team of employees

- performance orientated, with an organized and methodical approach

- knowledge of retail acquisitions, disposals and leases

- multi-site property management experience

- experience managing minor project work including small building projects (up to £500k)

- understanding of estates compliance

- Competent with all Microsoft Office programmes

- a full, valid, UK driving licence

What we can offer you:

- range of health benefits

- 25 days’ annual leave plus bank holidays, increasing with length of service

- Salary Finance, which empowers you to take control of your financial wellbeing

- and much more, which you can learn about

Application closing date: 22nd April 2025

Virtual interview date: 6th May 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form

2. video screening

3. virtual interview

4. in-person meeting (possible)

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

The Youth Endowment Fund

Senior Change Manager, Education 

Reports to: Head of Change for Education 

Salary: £51,300 per annum, depending on experience  

Location: Central London or Hybrid*(see below) 

Contract: (2-year fixed term – potential to extend)

Closing date for applications: Tuesday 29th April 2025 at 12pm

Interview dates: Week commencing 12th May 2025

About the Youth Endowment Fund 

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice.

In recent years violent crime has risen significantly. Homicides, assaults, robberies and offences involving weapons have all seen sustained growth. We have also seen large increases in violent crime involving children and young people. This is a tragedy. Every child captured in these numbers is an important member of our community and society has a duty to protect them.

The Youth Endowment Fund (YEF) is a charity with a £200m endowment and a mission that matters. We exist to prevent children becoming involved in violence. Our mission is to find what works and build a movement to put it into practice. A big part of the movement that we need to build is in the world of education. We need to inspire and connect with education leaders across England and Wales to spread what works and make our country safer for some of our most vulnerable children. We are looking for someone to lead on making this happen.

Key Responsibilities

We are making good progress building the evidence of what works within and around education to reduce violence, including launching our new Education, Children and Violence Guidance in May 2024 which provides school, college and alternative provision leaders with five evidence-based recommendations to help prevent children’s involvement in violence. We also have our Toolkit, annual Children, Violence and Vulnerability Report and new implementation resources due next year. But the big risk is that we publish these resources and nothing changes. That’s where you come in.

Your role is to help us ensure more senior education leaders within schools, colleges and alternative provision settings use our Guidance, toolkit, research and implementation tools to inform day to day operations and strategic decision making. This will involve:

• Developing great relationships and partnerships with executive and senior leaders in education, making connections and building credibility and trust with the sector.   
• Managing our new online digital self-assessment tool for sector leaders, driving awareness and engagement with education leaders and refining and optimising the system in collaboration with the software developers. 
• Synthesizing and analysing data from the self-assessment tool, using findings to produce value insights reports for YEF and the sector. 
• Creating implementation resources which respond to need and support education leaders to put evidence into practice. 
• Continuing to develop a strong understanding of education practice and policy across England and Wales. 
• Working out other effective ways to connect people with the evidence, then making those things happen, from regular virtual learning events to presentations. 

As a senior member of staff in the organisation you also: 

• Build a culture where it is natural to perform well and support colleagues brilliantly.
• Contribute to setting the strategy, delivering results and building and modelling the culture that we need to succeed.

You are this sort of person: 

• You are fascinated about change and are experienced in making it happen. You have outstanding analytical judgment alongside the emotional intelligence and experience needed to identify the right opportunities for change, then make them happen.
• You understand why people find change difficult. You come alive talking about how people make decisions and why they do the things they do. 
• You understand the education sector. You really understand how schools, colleges and/or Alternative Provision settings tick. You have experience of working with/supporting senior and executive education leaders to facilitate change and improvement that improves the lives of young people. You might have previous experience of supporting a school to reflect on and adopt evidence-based practice. 
• You are digital and data savvy. You have experience of working with data and systems to support evaluation, improvement and meaningful change.You have experience of translating complex information into plain writing and impactful visuals that everyone can understand.
• You have excellent project and time management skills and the ability to design and deliver high quality outputs such as reports and digital resources to a high standard.   
• You win people over. People tend to warm to you and respect you. You have built good relationships with very senior people and with very junior people. You are good at chairing meetings, connecting people and having good introductory meetings. You are comfortable talking to a government minister, a youth worker, a company CEO, a teacher and a 15-year-old student. Listening to people from all backgrounds matters to you.
• You have experience of developing resources which support schools/education settings. You understand and take a curious approach to learning about the needs of leaders from across the education spectrum. You are able to skilfully translate these insights into helpful resources and tools which support leaders to improve practice. 
• You learn fast but remain humble. You are very quick at getting your head around things. You like learning. You are very good at synthesising information. You know how much you don't know. You know that you can learn more. You know that it's easy to assume you know when you don't. You care more that good things happen than who gets the credit. You are a great and supportive team player. 
• You don't want your days to pass without making a difference. You want to play a significant part in reducing violence.
• You understand young people. You understand what the lives of vulnerable young people can be like, and you understand some of the organisations that work with them, ideally through first-hand experience.
• You are committed to equality, diversity and inclusion. 

You must have this sort of experience 

• Delivering positive change within education: You have significant experience of working with education leaders to support the development and improvement or practice.
• Working as a senior leader within the education sector, preferably in a role/setting specifically working with young people who are vulnerable to or involved in violence.

While it’s not a criteria, we’re especially interested to hear from applicants who have lived experience of violence affecting children and young people. 

It’s also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well. 

Hybrid Working 

The office is based in Central London. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. 

To Apply 

Please click on the "Apply for this" button and submit your CV, your completed monitoring form and ensure your covering letter answers the following three questions below. Please submit your application by Tuesday 29th April at 12pm

Application Questions 

1. How have you successfully supported education leaders to improve their practice or leadership? Please be specific about the scale and context of your experience working with senior leaders in education settings. 
2. Describe your experience using data and digital tools to gather insights, inform decisions, and drive improvement in education. What data did you use, how did you present it, and what impact did it have? 
3. What personal and professional experiences shape your understanding of the education sector and its role in preventing youth violence? 

As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. 

Interview Process 

This will be a one stage interview process. Interviews will take place the week of 12th May 2025 

Please Note: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK. 

Benefits Include 

• £1,000 professional development budget annually 
• 28 days holiday plus Bank Holidays 
• Four half days for volunteering activities 
• Employee Assistance Programme – 24hr phone line for free confidential support 
• Volunteering days - 4 half days per year 
• Death in service - 4 times annual salary 
• Flexible hours. Core office hours 10am – 4pm 
• Financial support including travel and hardship loans 
• Employer contributed pension of 5%. 

Your Data 

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Location: Hybrid working - Part London office-based and part home working. The post holder will work a minimum of one day a week in the office.

Salary: £40,450 per annum 

Hours: 35 hours per week 

Closing date: Tuesday 29 April 2025 at 10.00am 

Interview date (over video):  Wednesday 7 May 2025

This is a permanent full-time position. 

Please note that we reserve the right to hold interviews earlier so please apply as soon as possible. 

Who we are looking for 

We’re looking for a strategic and creative Content & Communications Manager to lead the development and delivery of our multi-channel content. You will curate, create, and commission dynamic, multi-channel content that supports our mission to accelerate access to new technologies and treatments, advance research toward cures, and provide trusted resources to support people with T1D. 

Collaboration is key. You’ll work closely with people living with T1D, researchers, and advocates to amplify authentic voices and create well-evidenced content that informs and inspires. You'll also manage media relations, securing coverage to raise awareness of T1D and our work. 

Experience required 

You’ll have previous experience of: 

• Using your excellent written and oral communication skills to create engaging content 

• Planning content with multiple internal stakeholders from brief to delivery, ensuring a regular feed of content that meets organisational goals 

• Managing and motivating a team of content specialists 

• Working within a proactive press office, creating media plans, responding to enquiries and stewarding journalists. 

• Managing external agencies and freelancers, keeping work within scope and budget 

• Using tone of voice and brand guidelines to ensure consistency of content output 

• Building trust and good working relationships with internal and external stakeholders 

• Training others to create audience-focussed content 

• Using brand insight, UX, audience segmentation and design processes to deliver integrated multi-channel campaigns to increase engagement 

• Using analytical data to examine existing content and inform future content creation 

• Telling personal stories in a sensitive, creative and engaging way. 

• Flexing language to suit the intended audience

• Developing, coaching and motivating line reports

• Managing team resources, working out the most efficient ways to deliver high-impact content 

About Breakthrough T1D 

Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia. 

You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1. 

Employee benefits 

As an employer we offer: 

• Hybrid working arrangements 

• Flexible working and will consider compressed hours 

• Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service 

• Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment 

• Season ticket and cycle loan 

• Pension scheme 

• Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates 

• Personalised training to suit your career aspirations and professional development 

Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age. 

We are seeking a passionate and proactive Family Support Coordinator to be part of Hillingdon Council’s Violence Reduction Unit initiatives, focusing on preventing anti-social behaviour and gang involvement among young people. 

As a Family Support Coordinator, you will work closely with families, schools and local agencies in Hayes to provide essential support, programmes and resources that empower young people and helps to create a safe and nurturing environment that fosters resilience, positive choices and promotes family wellbeing.

A key part of your responsibilities will involve establishing a peer support programme - you will recruit, train and support volunteers from the local community, enabling them to offer critical support to families and young people at risk. Together you’ll build a community network that actively engages in preventing antisocial behaviour and promotes constructive alternatives for young people in Hayes, to create a community that thrives on safety, support and opportunity.

You will need to be educated to NVQ Level 3 or above in social work, health, education, or equivalent.

About Us
Family Lives is a national charity with over four decades of experience in helping parents deal with the changes that are a constant part of family life. We provide targeted early intervention and crisis support to families online, via our national services or in the community.

Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.

Closing date: Monday 28th April 2025.

Job Title: Head of Advice, Information and Family Support

Location: This is a remote role, though quarterly travel to London will be required.

Reports to: Director of Service Transformation

Salary: £45,000

Working hours: 36 hours to incorporate On-Call Support

Contract Type: Permanent
 

Role Overview

We are seeking a dynamic and experienced professional to lead and grow our national family support services for disabled children, young people, and their families. As Head of Advice, Information and Family Support, you will be responsible for the strategic development, delivery, and quality assurance of a broad portfolio of non-clinical family services—ranging from emotional and practical support to peer networks, parenting guidance, and tailored one-to-one interventions.

You will be a confident leader with extensive experience managing family-facing services, ideally within health, social care, or community settings, and possess a strong track record of working closely with commissioners and local authorities to secure funding and shape service delivery.

Key Responsibilities

Strategic Leadership and Service Development

• Lead the strategic development of our national family support services, ensuring they are responsive, evidence-informed, and outcomes-focused.
• Identify opportunities for service innovation and expansion, particularly in response to commissioning priorities and gaps in local provision.
• Ensure alignment with organisational goals, sector best practice, and the diverse needs of disabled children and their families.

Commissioning and Partnership Engagement

• Build and maintain excellent working relationships with local authority commissioners, Integrated Care Boards, and strategic partners to influence commissioning decisions and secure long-term funding.
• Lead on tender submissions, funding proposals, and service agreements, ensuring alignment with local priorities and national policy developments.

Service Management and Quality Assurance

• Oversee the day-to-day operations and performance of a wide range of family support services, ensuring high standards of delivery and consistency across regions.
• Implement robust monitoring and evaluation frameworks, using data, feedback, and impact reports to inform service improvements and demonstrate outcomes to funders and stakeholders.
• Ensure compliance with relevant legal, contractual, and safeguarding requirements.

Team Leadership and Culture

• Lead, support, and develop a geographically dispersed team of family support professionals, setting clear expectations and fostering a culture of collaboration, inclusion, and continuous improvement.
• Promote reflective practice, supervision, and professional development across the service.

Family and Community Engagement

• Champion co-production and user-led approaches, ensuring that families are meaningfully involved in the design, delivery, and evaluation of services.
• Ensure services are accessible, culturally competent, and tailored to meet the diverse needs of families, particularly those from underrepresented or marginalised communities.

Person Specification

Essential

• Substantial leadership experience within family support services, children’s services, or similar community-based roles.
• Proven success in working with commissioners and securing service contracts or grants.
• Deep understanding of the needs and challenges faced by families of disabled children and young people.
• Strong strategic and operational skills with the ability to manage complex, multi-faceted services.
• Demonstrated ability to manage remote teams, build partnerships, and lead with compassion and clarity.
• Sound knowledge of safeguarding practices, family support frameworks, and multi-agency working.

Desirable

• Experience developing or delivering services within SEND, early help, or targeted family support frameworks.
• Familiarity with public sector commissioning cycles, procurement processes, and tender writing.
• Experience influencing policy or service planning at a local or national level.

Note: We may close the vacancy early if we receive a high volume of suitable applications. Please apply promptly.

HOW TO APPLY:

WE ARE ONLY ACCEPTING APPLICATIONS SUBMITTED THROUGH OUR WEBSITE.

APPLICATIONS SENT VIA EMAIL OR OTHER METHODS WILL NOT BE CONSIDERED.

PURPOSE OF THE ROLE

Responsible for delivering marketing content to promote the mission, vision and values of the charity. Your primary goal will be to increase awareness and engagement with the work the Charity does.

ON APPOINTMENT, YOU'RE EXPECTED TO HAVE:

• Previous professional experience and hold most of the necessary skills for the role.

IN YOUR ROLE:

• You are expected to be able to work independently quickly post your induction with guidance and support for more challenging or complex aspects of this role; 
• You will carry out wide range of duties independently with guidance and supervision available; 
• You will contribute your knowledge and experience to the wider team / organisational development

KEY RESPONSIBILITIES

• With support from the Marketing Director, create and deliver content plans for charity fundraising and awareness campaigns.
• Take a lead role in developing a monthly marketing calendar to plan and schedule content in line with the overall Marketing Strategy
• Work directly with young people and through the Charity’s team to tell their stories, working to make this a positive, empowering experience for them.
• Prepare monthly analytics report and adjust marketing plans accordingly in discussion with Marketing Director.
• Write, design and send newsletters for charity stakeholders.
• Write, design and upload blogs posts on the Charity’s website.
• Write, design and schedule social media posts.
• With support from the Marketing Director, make updates and improvements to the Charity’s website.
• Monitor and respond to engagement on social media, maintaining a positive digital community. 
• Create press releases as requested and collaborate with PR partners to raise the profile of Caudwell Youth.
• Create designs for the Charity to use across all marketing channels, building strong relationships with all departments.
• Support consistent use of our brand across the charity 
• Support the volunteering function by implementing and evaluating digital advertising plans to recruit volunteer mentors, including by using social media and google ads grant.

TRAVEL & TEAM

• Some travel to events to take photos and videos for the charity.
• Some travel to work with young people.
• Endeavour to promote Caudwell Youth’s values in all that you do. 
• Be an ambassador for Caudwell Youth. 

ADMINISTRATION

• Work within budgets, properly justifying / accounting for expenditure.
• Ensure good administration, record keeping and reporting of all work undertaken in line with data protection and other regulations.

PARTNERSHIPS & LIAISON

• Work closely with the team and with key stakeholders to promote good communication and shared focus.
• Represent the Charity professionally and appropriately to other organisations.

TEAM ETHOS:

• Work effectively as a team, supporting other team members and be willing to receive support whilst fulfilling your own responsibilities and tasks.
• Express and promote equal opportunities and encourage inclusion and involvement.
• Ensure good communications and relationships within the team at all times.
• Attend team meetings, personal work reviews and task group meetings proactively and as a contributor.

GENERAL:

• Act in a professional way at all times.
• Undertake and identify training as required and take a positive approach to personal development.
• Fulfil the duties and responsibilities of an employee as regards to Health and Safety at Work, including own safety and self-management.
• Undertake any other reasonable tasks deemed necessary.

ESSENTIAL SKILLS AND EXPERIENCE

• A strong passion for working with young people and supporting the mission of the charity.
• Worked in a Charity for 1+ year.
• Ability to work independently, manage time effectively, and demonstrate initiative.
• Open to innovative approaches and collaborative working, particularly in the context of a growing and evolving organisation.
• A genuine commitment to personal development and continuous learning.
• Excellent communication and interpersonal skills, with the ability to engage confidently with a range of stakeholders.
• Highly organised, with the ability to manage multiple tasks and priorities effectively.
• Proficient in using Microsoft Office applications, including Excel and Microsoft Teams, with accurate typing and general digital literacy.
• A team player who can take direction, contribute ideas, and collaborate constructively.
• Strong attention to detail and a high standard of accuracy in all work.
• Ability to maintain confidentiality and handle sensitive information with discretion.
• Demonstrates a clear commitment to equality, diversity, and inclusion.
• Positive, proactive, and adaptable approach to work, with a flexible attitude to changing priorities.
• Must hold a full UK driving licence, have access to a vehicle, and hold appropriate business insurance.

DESIRABLE SKILLS & EXPERIENCE

• News and/or policy experience.
• Charity communications experience.
• Willingness and ability to adapt to new software systems and databases.
• Working knowledge of Data Protection regulations and ability to apply them appropriately.
• A sound understanding of safeguarding practices and the importance of confidentiality.

WHY WORK FOR US?

We are an experienced team that are dedicated to improving the lives of the young people we support.

Benefits:

• Flexible working
• Remote Working – Primarily working from home, with in-person meetings scheduled every other month
• Health Assured (including Employee Assistance Programme and extended counselling sessions)
• Group Personal Pension with a 5% employer contribution and Salary Sacrifice Scheme (after 3 months)
• 25 days annual leave (pro-rata based on FTE) plus bank holidays (pro-rata), plus charity closure between Christmas and New Year
• Extra paid day off on your birthday
• Paid day off for volunteering in your community
• Training opportunities to support your personal development
• Employee discounts on everyday goods and services
• Being part of a passionate and dedicated team

Caudwell Youth is committed to safeguarding and promoting the welfare of children and young people and expects all employees and volunteers to share this commitment. As part of this commitment, we undertake disclosure checks in accordance with the Codes of Practice for all. Having a criminal record will not automatically exclude applicants.

We're looking for 2 kind, compassionate and resilient Specialist Support Workers to join our Mental Health service in Tower Hamlets.

£29,500.18 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Healthcare Cashplan through our partner Healthshield
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Specialist Support Workers help to enable vulnerable customers living at the scheme to manage their tenancies, mental/ physical health and wellbeing and assist them to move to social housing within the community. It is a step-down service with a short licence tenancy up to 28 days.

The shift pattern for this role consist of: early shift 9am to 5pm and late shift 12pm to 8pm. Weekends and bank holidays 9am to 5pm

The contract for this role is expected to end: 31st March 2026

What you'll do:
* Undertake key-working responsibilities for a caseload assigned by the Manager
* Conducting regular flat checks and medication spot checks.
* Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions
* Create support plans / risk assessment plans for providing appropriate services based on the assessment and reflecting the services and resources available
* Support customers to access local activities and services to maintain and improve health and well-being, avoid hospital admission, support to access and maximise welfare benefits
* Support customers to undertake activity of daily living (ADL), including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation and maintain their home.
* Link customers immediately with Green House to secure appropriate accommodation. Maintain regular contact with Green House.
* Develop and maintain links with all key agencies and service providers in the local community in Hackney

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
Relationship-building
- Empathy and respect for all individuals, with the ability to build relationships and understand people's motive and perspectives.
Motivation
- Committed to making a positive impact for individuals.
Adaptability
- Resilience and flexibility in changing circumstances, with the ability to work under pressure and deal with uncertain or unexpected outcomes
Communication
- The ability to collaborate with and influence a wide range of people in person and through written communication
Problem solving
- The ability to objectively analyse situations, using information and clear judgement to generate effective response

What you'll bring:

Essential:
? Worked in a customer care setting with transferrable skills.

Desirable:
? Up to NVQ Level 2/3 or equivalent.

? Past or present experience in providing support to people with mental health, Learning Disability, Substance misuse and Autism

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job description

About the role

We’re recruiting for a Head of Retail Operations for our Southern Division. In this role, you’ll be at the heart of driving success within five regions, leading a team of dedicated Regional Managers across 85 shops with around 270 colleagues.

This isn’t just about overseeing operations – it’s about owning them. You’ll have the freedom and autonomy to shape the strategy for your division, making key decisions on everything from financial performance to people development. You’ll build a values-led, inclusive culture – one where our people feel appreciated, respected and supported.

As part of the senior leadership team, you’ll play a key role in shaping the strategic direction of Mind Retail, bringing fresh ideas and driving initiatives that make a real impact. And because every pound we make in our shops helps support Mind’s mission, the work you do will have a lasting and meaningful impact.

This is a role for an ambitious leader – someone ready to take ownership, think strategically and inspire a team to do great things.

We’re looking for someone who:

• Is a natural leader, passionate about creating high-performing teams and building an inclusive culture
• Has senior-level experience leading multi-site, large-scale retail operations and knows how to drive commercial success
• Understands retail finances inside out, from managing P&L’s, to spotting opportunities for growth
• Thinks strategically, but isn’t afraid to roll up their sleeves and make things happen
• Embodies our values and behaviours

Ready to make a difference?

Join Mind Retail. Join the fight for mental health.

Due to our commitment to work/life balance, you must live within reasonable travelling distance of the division. The geography of the division covers the South East, South West, South Wales, Norfolk and Suffolk.

Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.

About our benefits

As Head of Operations, you’ll receive:

• A competitive salary of £59,753 per year
• A company car
• A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working
• 25 days’ paid holiday per year, plus bank holidays
• Development workshops & courses, to help build your career
• Comprehensive, personalised induction programmes, tailored to your role when you join us
• A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
• Family friendly policies & enhanced pay
• A competitive pension scheme & life assurance, available to all our employees
• 25% staff discount in all Mind shops
• Access to exclusive discounts at over 160 retailers through our employee savings app
• Employee Assistance Programme
• Cycle to Work Scheme
• Interest free season ticket loan

About Mind Retail

Mind Retail are a network of almost 200 shops across England and Wales, generating an income of around £25 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.

Equality, diversity and inclusion

We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.

Safer Recruitment at Mind Retail

We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.

Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.

This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020. 

More details

For more information and a full person specification, please review the job description.

Can you inspire people to fundraise and support children with life-limiting conditions and complex disabilities? Have you a proven track record of building sustainable, long-term relationships? Do you enjoy a challenge and want to build new partnerships that will allow our charity to increase its reach and impact across Britain and Ireland?

Lifelites is a unique charity that has been providing innovative assistive and sensory equipment, specialist training and technical support to the children’s palliative care sector for 25 years.

Our inclusive technology empowers over 13,500 children to play, create and communicate, helping families build joyful memories and experience moments of fun and connectivity.

We are looking for an experienced relationship fundraiser to join our small team and help us engage with, and fundraise from, corporates, membership organisations, special interest groups and community groups across the southern half of England and Wales.  

This is an amazing opportunity to join an established charity looking to grow and diversify both its fundraising and service provision over the next 5 years.

Whether you are looking for a new challenge or are ready for the next step in your career, we would love to hear from you.

Applications close: Saturday 10th May 2025 at 5pm
Interviews: from Monday 19th May 2025 (first interview online)

Digital Campaigns Officer

Position Objective:

To implement and support digital campaign advocacy programmes for PETA and other PETA entities, including e-mail marketing programmes and online petitions

Term of Employment:

Full-time

Location:

Hybrid in London or remote (with monthly attendance to the London office)

Reports To:

Digital Campaigns Manager

Salary:

£30,000 - £32,000

Primary Responsibilities and Duties:

• Support the advocacy e-mail programme by writing, building, and/or sending e-mail marketing broadcasts on behalf of PETA and other PETA entities  to increase engagement with or awareness of campaigns
• Maintain and regularly update digital campaign action alerts, which may include updating campaign targets, ensuring the accuracy of the text, and writing campaign updates
• Build and publish action alerts or petitions on PETA’s and other PETA entities’ websites
• Analyse and test the success of e-mail engagement
• Track and analyse the success of action alerts
• Launch and analyse the performance of Facebook ads
• Problem solve technical problems related to action alerts and emails
• Assist the digital campaigns manager with e-mail list management, data hygiene, and growth
• Write blogs to raise awareness of PETA’s campaigns and animal rights issues
• Perform any other duties assigned by the supervisor

Qualifications:

• Experience in e-mail marketing and marketing automation
• Knowledge of Google Analytics 4 preferred
• Knowledge of Facebook ads preferred
• Knowledge of HTML an advantage but not essential
• Intermediate knowledge of photo editing using Photoshop or Canva
• Experience with e-campaigning tools such as Engaging Networks preferred
• Knowledge of the latest digital marketing trends
• Excellent analytical skills
• Excellent attention to detail
• Demonstrated excellent written and verbal communication skills
• Ability to work well under pressure and meet tight deadlines
• Demonstrated ability to work independently and as part of a team
• Strong work ethic with a focus on efficiency, patience, a positive attitude, and innovative ideas
• French and/or Dutch language skills are a strong advantage but not a requirement
• Knowledge of animal rights issues and PETA campaigns
• Adherence to a vegan lifestyle is strongly preferred
• Ability to advocate the organisation’s positions on issues to the public in a professional manner
• Commitment to the objectives of the organisation

Ivy Rock Partners is proud to be exclusively supporting an outstanding Academic organisation in London. With a rich heritage and a bold future, this organisation requires an experienced Accounts Payable Clerk to join their collaborative finance team.

The Role:

Reporting directly to the AP Manager, you will play a crucial role in ensuring the smooth running of the purchase ledger, supporting the team during a period of expansion.

Key Responsibilities:

• Full ownership of the purchase ledger, including timely and accurate processing of supplier invoices.
• Prepare payment runs and ensure supplier payments are completed within agreed terms.
• Manage supplier queries, fostering strong relationships and resolving issues efficiently.
• Reconcile supplier statements and maintain accurate records.
• Support the AP team with ad hoc tasks and assist during busy periods such as month-end close.

What We’re Looking For:

• Previous experience in a fast-paced Accounts Payable role.
• Strong attention to detail with excellent organisational skills.
• Confident communicator, able to build relationships with suppliers and internal teams.
• Experience with ERP systems (preferably MS Dynamics) is advantageous.
• Proactive mindset and a team player attitude.

What’s On Offer:

• A vibrant, high-performing finance team with excellent leadership.
• Opportunities for career development within an outstanding organisation.
• Hybrid working model
• Generous staff discounts and benefits package.

Ivy Rock Partners is proud to be exclusively supporting an outstanding Academic organisation in London. With a rich heritage and a bold future, this organisation requires an experienced Accounts Payable Clerk to join their collaborative finance team.

The Role:

Reporting directly to the AP Manager, you will play a crucial role in ensuring the smooth running of the purchase ledger, supporting the team during a period of expansion.

Key Responsibilities:

• Full ownership of the purchase ledger, including timely and accurate processing of supplier invoices.
• Prepare payment runs and ensure supplier payments are completed within agreed terms.
• Manage supplier queries, fostering strong relationships and resolving issues efficiently.
• Reconcile supplier statements and maintain accurate records.
• Support the AP team with ad hoc tasks and assist during busy periods such as month-end close.

What We’re Looking For:

• Previous experience in a fast-paced Accounts Payable role.
• Strong attention to detail with excellent organisational skills.
• Confident communicator, able to build relationships with suppliers and internal teams.
• Experience with ERP systems (preferably MS Dynamics) is advantageous.
• Proactive mindset and a team player attitude.

What’s On Offer:

• A vibrant, high-performing finance team with excellent leadership.
• Opportunities for career development within an outstanding organisation.
• Hybrid working model
• Generous staff discounts and benefits package.

35 hours per week
£37,000 per year
Hybrid, King Cross, London

We are looking for an experienced Prospect Research Manager to join the Strategic Relationships and Philanthropy team. You will provide exceptional prospect research support and maximise fundraiser portfolios to drive income growth which will help create a world without barriers for blind and partially sighted people.

What you'll be doing:

In this role, you'll work closely with the Senior Manager Prospect Research to effectively implement the pipeline management strategy. You'll ensure prospect and donor portfolios are properly qualified, dynamic and allocated appropriately. You'll be responsible for delivering a high-quality research service and you'll take a leading role in managing some of the research projects, such as sector work, network mapping, due diligence and prospect identification.

What you'll need to succeed in this role:

This role will suit someone with an eye for detail, strong interpersonal and communication skills, who is proactive and comfortable providing insight and sharing new ideas and best practice.

You will have:

· Significant experience of delivering high standards of prospect research within a fundraising context, including proactively identifying prospects from a variety of sources.

· Experience in contributing to and leading portfolio discussions with fundraisers.

· Proven experience of developing strong and positive working relationships across an organisation

· Knowledge of current affairs and the external environment.

· Developed and implemented processes, including compliance and data protection

· Experience of using databases and producing data-driven management information reports
If you're an experienced prospect researcher looking to develop your skills further into pipeline development, either in a fundraising environment or in another sector where the essential skills are transferable, then we'd love to hear from you.

What We Offer: RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family-friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

For more information on our available benefits, please visit our Benefits of Working at RNIB page.

How to Apply: If you'd like to apply for this opportunity, please apply online, uploading your CV and supporting statement, telling us how you meet the essential criteria in the person specification.

The Team:
 
The Global Safeguarding Team work together with business delivery units to manage and mitigate safeguarding risks across the organisation. 
 
This role is specifically focused to support the Cultural Engagement (CE) business unit and has a dotted line to the Cultural Engagement Operations team. CE brings together our work in arts, education, English & School Education and research. With a workforce of approximately 1000 globally and an income in 2023/24 of over £230 million, CE delivers impact through research and insight, sector engagement, policy dialogue and a mixed portfolio of commercial and non-commercial work globally.  

The purpose of the CE Operations function is to set and support an operating environment that enables CE to efficiently deliver the CE global business plan. It focuses on enabling teams to embed ways of working, good practice, continual improvement and to demonstrate compliance.
 
The Role:
 
As Safeguarding Manager, you will lead the implementation of the British Council safeguarding framework and resources across all Cultural Engagement programme delivery and ensure practice is aligned with the global Safeguarding policy and strategy. 
 
As part of this, you will lead the development of fit for purpose resources that can be practically and usefully embedded within the Cultural engagement project/programme lifecycle. 
 
The role is to provide proactive safeguarding advice, consultation and as required, direction and assistance across Cultural Engagement global delivery, ensuring that British Council Safeguarding policies, procedures, tools/resources and protocols are appropriately embedded and adhered to within all activities and programmes.
 
The role is to promote a positive and proactive organisational safeguarding culture which creates a safe environment for children and adults who come into contact with the British Council.   You will ensure the management control and data system is effectively managed and data shared and used intelligently to manage risk. 

 
Accountabilities:
As part of promoting safeguarding the role holder will be required to:

• Embed and manage the overall framework and resources which provide guidance and support for CE programme managers so that they can confidently use them across the programme lifecycle 
• Ensure safeguarding due diligence as per requirements of the FCDO – with special referenced to PSEAH – Prevention of Sexual Exploitation, Abuse and Harassment
•  Embed safeguarding into programme design and bids to clients.
•  Initiate and deliver programmes safely by reducing risk and assisting with the management of any incidents in a professional way linked to agreed global safeguarding risk thresholds.
• Close programmes and conduct lessons learnt to inform new programme design.
• Manage and lead a safeguarding community of practice of experienced programme managers who support the development and maintenance of the safeguarding framework and resources to ensure it responds to the various needs of different sectors, clients and geographies.
• Provide support and advice to a wide range of Cultural Engagement stakeholders, including regional/country portfolio and program and safeguarding leads, as required in relation to British Council  activity and risk management, ensuring Safeguarding requirements are understood, measure compliance, share best practice; ensure alignment of approaches and where appropriate co-ordinate messaging in line with the wider corporate and global safeguarding team. 
• Based on the British Council global safeguarding case management policy, provide support and guidance to global cultural engagement staff to report and manage incident-based risks. 

 
There will also be collaboration with an extended team consisting of Cultural Engagement teams covering Risk, Internal Communications, Media, Employee Relations and Reward, Contract Management and Legal.

Requirements of the role:
•    Experience of working in an international development context and in an international (matrix) organization
•    A sound knowledge of international safeguarding standards and service delivery within statutory and non-statutory settings 
•    Experience of creating, managing and implementing safeguarding frameworks and tools for project and programme management 
•  Delivering effective safeguarding engagement and learning initiatives

Closing Date:   Applications will close at 23:59 on Tuesday 22nd April 2025 UK Time.

Interviews will be held around the first week of May.  

You must have the legal right to work in the UK at the time of application.