Jobs in solihull
Team: Solution Delivery
Location: Remote
Work pattern: 35 hours per week, flexible working options available
Salary: Up to £43,003.67 per year
Contract: 18 month fixed-term contract
We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.
Will you join us and make life better for cats?
Responsibilities of our ETL Developer:
- Designing, developing and managing the data extraction, transformation and loading processes for Cats Protection’s data warehouse
- Cleanse, transform, and validate data to meet the business requirements
- Work closely with data analysts, data architects and other stakeholders to ensure data is accurately and efficiently processed and available for BI and analytics
- Load transformed data into databases, ensuring efficient and secure storage
- Design, develop, and maintain ETL processes and workflows using ETL tools and technologies including Azure Data Factory, Azure Sync, Power Automate, and SQL
- Provide support and troubleshooting for ETL processes and data-related issues
- Participate in code reviews and provide feedback to peers to maintain code quality standards
About the Solution Delivery team:
- the team is made up of 10 employees and sits within the IT department
- the team work to identify issues and provide technical solutions
- builds internal solutions using a range of technologies, focused around the Azure stack
What we’re looking for in our ETL Developer:
- educated to bachelor degree level or holds a relevant professional qualification or a relevant IT apprenticeship at level 3
- knowledge of Azure SaaS Platform, SQL Server, MS Dynamics
- knowledge of programming languages such as SQL (T-SQL), DAX, Power Query M, Visual Studio, Azure DevOps, C#, Git
- aware of the concepts of object and data modelling, data management, databases and database management systems and techniques, the development lifecycle, and the use of information as a resource
- experience in Information Architecture
- experience in Database Software
- analytical thinker with great problem solving skills
What we can offer you:
- range of health benefits
- 25 days’ annual leave plus bank holidays, increasing with length of service
- Salary Finance, which empowers you to take control of your financial wellbeing
- and much more, which you can learn about
Application closing date: 16th April 2025
Virtual interview date: w/c 28th April onwards
Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
If successful, your recruitment journey will include:
1. anonymised application form
2. possible video screening
3. virtual interview
Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.
Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.
Making a better life for cats, because life is better with cats


Exciting Leadership Opportunity: Part-Time Director (Flexible Hours)
Location: Remote with occasional travel
Hours: Up to 30 hours per week (flexible working options available)
Salary: £39,000 - £42,000 FTE (calculated at 37.5 hours/week)
PMRGCAuk is a small national charity dedicated to supporting people affected by polymyalgia rheumatica (PMR) and giant cell arteritis (GCA). We have a big impact, supporting patients with the help of a proactive team of volunteers and working closely with leading rheumatologists and researchers to improve diagnosis and treatment of these conditions. As we continue to grow, we are looking for a passionate and dynamic Director to lead our organisation, working closely with our dedicated board, staff, and volunteers to drive growth, sustainability, and impact.
This is a key role to help shape the future of a health charity providing vital support to patients with two conditions that typically affect older people.
Why This Role?
- Leadership Opportunity: This is an excellent chance for someone looking to step up into a strategic leadership role within the charity sector.
- Make a Difference: Your work will have a direct impact on improving the lives of those living with PMR and GCA.
- Great (virtual) working environment: The opportunity to collaborate with a friendly team of staff, invested and enthusiastic trustees, and volunteers with a wide range of knowledge and experience.
Key Responsibilities:
- Lead the day-to-day operations of the charity, ensuring its continued growth and success.
- Manage and support two members of staff and a network of volunteers across the UK.
- Work with the Board of Trustees to drive sustainable fundraising efforts and grow our membership
- Oversee financial management in collaboration with the Treasurer.
- Support governance responsibilities and strategic planning for the charity’s future.
- Build relationships with external stakeholders to enhance awareness, support, and research efforts.
Who We're Looking For:
- A proactive self-starter with experience of managing people.
- Someone with knowledge of the UK voluntary sector and a passion for improving health outcomes.
- A strong communicator with excellent writing, project management, and financial skills.
- Someone with experience in (digital) fundraising, grant and trust applications.
- Someone who is confident with IT. The systems we use include Microsoft applications, G Suite, Wordpress, Dropbox, Zoom, Canva, Vimeo, You Tube and Salesforce (though we are embarking on a project to migrate to a new CRM).
This is a fantastic opportunity for a driven individual to step into a leadership position and help shape the future of a growing charity.
Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.
Join us in making a real difference!
The client requests no contact from agencies or media sales.
We’re Hiring: Director of Fundraising, Marketing & Communications
UK (Remote) | Full-time | £60,000
Apply by: Monday 28th April 2025
Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. With bold plans to double our income by 2027, we're investing in innovation, building strategic partnerships, and growing our national voice—and we’re looking for a dynamic Director of Fundraising, Marketing & Communications to lead the way.
In this pivotal executive leadership role, you’ll:
✨ Drive our income growth through diverse and sustainable fundraising strategies
✨ Lead high-impact campaigns that inspire and engage a growing supporter base
✨ Elevate Cerebra’s brand to amplify our reach, influence and voice nationally
✨ Foster a high-performing, collaborative and innovative team
✨ Develop ethical commercial partnerships that create long-term impact
✨ Be a champion for families of children with neurological conditions
You bring:
✅ A strong track record in senior fundraising and income generation
✅ Experience developing partnerships and leading marketing/communications strategy
✅ Outstanding stakeholder engagement and programme management skills
✅ A passion for ethical, inclusive leadership and social impact
We offer a competitive salary and excellent benefits, including 29 days holiday (plus bank holidays), pension match up to 6%, £300 home-working allowance, and the opportunity to work for a cause that truly matters.
To apply, send your CV and a short letter (max 800 words) outlining why you’re a great fit.
Interviews:
- Online (Teams): Tuesday 13th May
- In-person (Bristol): Tuesday 20th May
Join us in creating a better world for children with neurological conditions. Let’s do something extraordinary—together.
We are an equal opportunities employer. If there is anything you need to support you to take part in an interview please let us know.
In line with our commitment to safeguarding, a full DBS check will be required of the successful candidate.
The client requests no contact from agencies or media sales.
test job dont apply
As a Territory Fundraising Manager, you will play a key role in driving fundraising activities within a designated geographical area, namely Cheshire. You will be responsible for developing and executing fundraising strategies and building relationships with potential strategic partnerships/individuals with new key audiences across all our income streams. This is a fantastic opportunity for a passionate and motivated individual to make a real difference to cancer patients.
This role requires a dynamic and enthusiastic self-starter who is able to identify key opportunities by targeting specific areas such as Macclesfield where we have our Christie Cancer Centre and the Cheshire Golden Triangle.
At The Christie Charity we are an ambitious and forward-thinking organisation with a loyal supporter base. You would be part of a successful high achieving collaborative team, and this role gives you the opportunity to experience multiple fundraising disciplines.
The client requests no contact from agencies or media sales.
Rent Accountant
We are seeking a detail-oriented Rent Accountant to join our friendly and dedicated finance team, ensuring rent income and records are accurate and up to date.
Position: Rent Accountant
Location: Remote
Contract: Permanent
Hours: Part time, 26.25 hours per week
Salary: ProRata £18,589.90 (North East), £20,689.90 (North West), £21,039.90 (London) Plus Pension and Other Benefits
Closing Date: Sunday 27th April 2025
About the Role
As a Rent Accountant, you will be responsible for setting up and updating all property and resident accounts on the rental ledger system and for ensuring that rental income in correctly reflected on both the rent and finance systems on a timely basis.
You will work closely with project staff and housing benefit departments regarding rental income queries and ensure that rental income is received in accordance with the charity’s internal financial controls and all legal regulatory requirements are complied with. The role will involve some sales ledger work, under the supervision of the Rental Income Business Partner.
Some Key responsibilities include:
- Rental Ledger and rental collection
- Responsible for reviewing the rental income bank account and accurately reflecting all receipts onto the rental income system
- Identify any overpayments and request the necessary refunds
- Produce and send out monthly rent arrears and voids
- Process monthly rent write-offs
- Reconcile and close monthly accounts
- Raise rental income sales invoices and follow up on late payments
About You
You’ll be a highly organised individual, with excellent interpersonal skills. You will be comfortable working independently and communicating effectively with colleagues across the organisation.
Essential skills and experience:
- Good knowledge of rental income accounting and processes e.g. Housing Benefits
- Experience of rental income accounting systems, preferably including Omni
- Good Excel skills and well as other Microsoft packages.
- Ability to manage time effectively and meet deadlines.
- Excellent attention to detail and a commitment to accuracy.
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Commitment to continued professional development with internal mentoring.
- Flexible working model for suitable roles.
- Supportive flexitime and toil arrangements.
- 26 days annual leave rising to 30 after five years’ service.
- Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Financial wellbeing offering interest free loans and advances
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Cycle to Work scheme and interest-free season ticket loans.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- International Accident Cover – accidental death, permanent disability
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as such as: Finance Officer, Income Officer, Rent Income Officer, Accounts Assistant, Housing Finance Assistant, Service Charge Accountant, Ledger Clerk, Rent Officer, Finance Administrator. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're seeking an experienced and inspirational leader to Chair our Independent Advisory Group (IAG) whose role is to provide independent advice to the Travalyst Board and Secretariat on the delivery of Travalyst’s strategy. As Chair, you'll provide independent strategic guidance, critical insights, and expert advice to shape Travalyst’s initiatives and impact. This role requires a commitment of approximately 1-2 days per month over an initial two-year term (with the possibility of renewal).
Your Impact
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Set the IAG’s agenda and priorities, in close collaboration with the Travalyst CEO and Board Chair.
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Chair a minimum of six virtual meetings per year, bringing all IAG Members together to share learning and provide strategic business updates; ensuring that divergent opinions are heard and respected, and that the group forms a collective view when needed.
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Ensure that the IAG’s advice is timely, relevant, and delivered appropriately to the Board and/or Secretariat.
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Attending Travalyst Board meetings to give updates on IAG activities, performance and learnings (likely 1-2 per year).
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Attending Travalyst’s Annual Convening (likely 2 days per year, usually in Europe).
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Regular strategy and operations meetings with the Secretariat and Travalyst COO.
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Regular status meetings and 1:1 check-ins with IAG Members.
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Regular status meetings with the Travalyst Secretariat.
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Ad hoc meetings, calls, reading/ document reviews, and email exchanges.
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Be accountable for the performance of the IAG.
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Champion Travalyst’s work externally.
About the IAG
Our IAG is comprised of a global group of some of the world’s leading travel and sustainability experts. The role of the IAG is to provide independent advice to the Travalyst Board and Secretariat on the delivery of Travalyst’s strategy. Its primary remit is the expert review of Travalyst’s product roadmaps, including impact evaluation. In addition, the IAG’s proactive advice is invited on any topic, including Travalyst’s strategy and theory of change.
The IAG currently has six members, appointed as a core group of experts with a systemic view of travel and tourism. We expect this group to grow to 8-10 members during 2025/6, to fill specific gaps in expertise. IAG Members are appointed by the Secretariat, in consultation with the IAG Chair.
Where needed, the IAG may form a task group (including external subject matter experts) with a clear, time-bound remit. External subject matter experts are appointed by the Secretariat, in consultation with the IAG Chair.
The IAG sets its agenda and priorities through close collaboration between the IAG Chair, Travalyst CEO, and Travalyst Board Chair. It is accountable to its Terms of Reference, which are approved by the Board.
Who you are
You are a visionary leader passionate about sustainability and global travel transformation.
You bring:
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Exceptional people and leadership skills, with a talent for managing nuanced discussion, driving consensus, and building trust.
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Strategic business acumen and proven experience guiding high-impact advisory groups.
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Strong understanding of the travel and tourism space is preferable, to inform robust decisions on complex and nuanced topics.
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A neutral stance with no current ties or conflicts with our coalition partners.
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Strong credibility and network within sustainability, travel, or related sectors.
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Commitment to fostering collaborative, inclusive discussions and outcomes.
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An affinity for the vision and mission of Travalyst, and an appetite to navigate the tensions inherent in driving system change and bringing stakeholders on the journey.
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Proficiency in English language and able to chair in English.
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Ability to attend meetings during EU-compatible business hours.
Ideally, you have one or more of the following:
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Strong chairing experience, particularly of groups with divergent and nuanced opinions.
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Existing profile and credibility with sustainability stakeholders, in line with the ambition and future scale of Travalyst.
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Good knowledge of, and networks across the global travel and tourism industry, or sustainability data technology, or similar industry.
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Good knowledge of research methods, and the ability to discern robust arguments made from research.
Support available to you as IAG Chair
Operational support from the Secretariat will include:
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Ensuring the smooth operational running of the IAG to deliver its agenda, priorities and roadmap.
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Preparing, supporting and debriefing IAG meetings, and managing records of key advice and decisions.
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Leading recruitment and onboarding of new IAG Members and/or subject matter experts.
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Monitoring IAG governance processes and performance, and making recommendations for improving processes.
Honorarium
The IAG Chair will be offered an annual honorarium, in recognition of the critical role played by the IAG and the time commitment required for full participation and leadership.
Additionally, pre-approved reasonable out-of-pocket expenses can be reimbursed, where required.
Equalities
Travalyst promotes a diverse and inclusive working environment. We welcome applications from everyone with suitable skills and experience, and we will make reasonable adjustments where necessary to enable people with particular needs or requirements to work with us. Please add any recruitment adjustment requests to your application, as well as notifying our team of your pronouns. We also welcome applications from people who come from communities that are directly affected by the impacts of travel and tourism. We want everyone who works with us to feel respected, valued and able to contribute at the highest level.
Join Us
This role offers a unique opportunity to contribute to a meaningful cause while providing strategic leadership and critical insights. If you have the expertise, passion, and 1-2 days per month to dedicate, we invite you to seize this opportunity to shape the future of travel sustainability. Help us make travel a lasting force for good.
The client requests no contact from agencies or media sales.
Closing Date: 22nd April
Interviews: 2nd May
Application Process: Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.
This is an exciting opportunity to work within the growing and ambitious Individual Giving team at Alzheimer’s Society. This role within the Committed Giving team is pivotal to helping us reach our exciting goal of doubling our income by 2030.
You will lead our multi-million-pound regular giving acquisition campaigns across multiple channels, including face-to-face, an important and growing channel for us. This year, we have significantly increased our investment across regular giving and Lottery acquisition, so working closely with the other Individual Giving manager, you will develop and implement plans to diversify our channel mix, testing new propositions and working closely with our creative and media partners.
You will develop the budget for your campaigns, setting ambitious targets and strategies for future growth, and be encouraged to regularly review and push your campaigns to greater heights, playing an active role in modelling our culture of testing, learning, and innovation.
You will have the opportunity to work with many talented and passionate colleagues. This includes building close relationships with our agency partners to maximise the effectiveness of our campaigns, working alongside the other Individual Giving manager and Agency manager to ensure we have synergies across our campaigns and working with our Stewardship team to ensure the onward journeys and retention are well planned and focused.
You will have the opportunity to manage at least one officer who is responsible for the day-to-day delivery of marketing campaigns. Your role will be to support, challenge and inspire them to succeed – with a real focus on their development.
This role is predominantly home-based, but the team meets in person on average once a month to build relationships and discuss our strategy. There may also be some occasional in-person meetings with agencies. We are happy to discuss any preferences around flexible working before or during the application process.
We will be holding an optional Q&A session on zoom for this role at 7pm on Tuesday 15th April. If you would like to attend, or have any other questions, please contact [email protected].
About You
- You are organised and proactive, with experience in direct marketing or individual giving.
- You are highly motivated to exceed targets and take a strategic approach to achieving long-term growth.
- You’re always looking to improve and innovate, testing new ideas and learning from both successes and setbacks.
- You are passionate about working with people, building strong relationships, and prioritising the development of others.
- Your open and honest communication style helps to create a positive, collaborative environment where regular feedback is encouraged at all levels.
- You are confident in analysing data to inform decisions, report on KPIs, and forecast income and expenditure across your budget throughout the year.
We don’t expect applicants to have extensive experience in every area related to this role, and we warmly welcome applications from individuals who are eager to learn and grow. You'll be joining a supportive team that works collaboratively to share knowledge, develop skills, and consistently deliver high-quality work.
Are you passionate about strong governance and making a meaningful impact? We’re looking for a Governance Manager to play a key role in ensuring The King’s Trust operates smoothly and efficiently on a 12-month, Maternity cover basis. (this role is open to suitable candidates who would like to work on a part-time basis over either 3 or 4 days per week, or can be full-time).
From taking a lead on governance matters, working directly with ELT and Trustees, to leading on the implementation and monitoring of our Environmental Management, you’ll be at the heart of ensuring our organisation remains accountable and effective.
This role is perfect for someone who thrives on organisation, loves problem-solving, and is confident working with senior leaders. You’ll be the go-to person for governance queries, managing committee meetings, and keeping policies up to date – all while helping The Trust maintain its high standards. Plus, with a focus on sustainability, you’ll contribute to our environmental commitments and reporting.
If you’re a self-starter with great communication skills and a passion for governance, we’d love to hear from you! Apply now and help shape the future of The King’s Trust.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
An amazing organisation doing great work, this is a fantastic opportunity to join the small, effective team as Digital Project Manager where you will play a vital role in driving and managing the delivery of the organisation's digital transformation strategy, working with key stakeholders to enhance digital tools.
Charity People is delighted to be partnering with this fantastic organisation to recruit a Digital Project Manager to join their team.
Holding the core belief that giving everyone a voice will lead to a more equal society, the organisation designs and delivers innovative and impactful training for charities so that they can communicate most effectively to support their communities and drive social change. At the same time, the organisation works with under-represented talent with the skills, access and mentoring to progress their careers in the media and creative sectors.
Digital Project Manager
Contract: One year fixed term contract with potential to extend
Salary: £32,000 - £36,000 dependent on experience (pro rata if part-time)
Location: Remote with monthly travel to Central London around once a month, travel is paid for by the organisation
Hours: Full-time or part-time options available (35 hours per week or 28 hours minimum - pro rata)
Closing date for applications: Monday 14th April
Interviews: First stage interviews will be held week commencing 21st April with second round held end of the week
This is a great opportunity for a highly motivated individual, with relevant experience of managing digital projects including ideally Salesforce and WordPress, to join a purpose-led charity that is ambitious about using digital tools and technology to achieve greater social impact.
Core responsibilities within your role will be to:
- CRM management: Oversee the day-to-day management of the organisation's Salesforce CRM system, ensuring data integrity and optimisation for fundraising, communications and stakeholder engagement
- Website Management: Manage the organisation's website (built on WordPress), ensuring it is updated, functional, accessible, optimised for performance, SEO and user experience
- Digital strategy: Contribute to the development of the organisation's digital strategy to enhance user engagement, improve platform performance and support the organisation's overall goals
- Stakeholder coordination: Work closely with internal teams to understand their digital needs and translate them into actionable digital strategies. Communicate effectively with external partners, agencies, and stakeholders to ensure smooth project delivery
- Support management of programme data: Support data-driven programme design, delivery and measurement of impact across programmes and services through digital solutions, data collection and analysis
- Analytics and impact measurement: Configure analytics tools (e.g., GA4, Salesforce Analytics) to track the performance of digital marketing channels and provide actionable insights to the Marcomms team for campaign optimisation and stakeholder reporting
- Agency management: Coordinate with external website and CRM agencies, ensuring timely delivery of projects, troubleshooting and alignment with organisational objectives
- Line management: Manage the Digital Coordinator, providing guidance, support and performance management to ensure effective delivery of digital priorities
We would love to hear from you if you have the following skills and experience:
- Proven experience with CRM systems (ideally Salesforce), including customising workflows, reports and integrations
- Hands-on experience managing websites (ideally using WordPress), including familiarity with plugins, SEO best practices and web analytics
- Demonstrable experience of working with external agencies to manage website and CRM development
- Excellent communication skills, both written and verbal; able to work effectively with internal teams and external partners
- Strong project management skills; able to juggle multiple priorities and deliver projects on time and within tight budgets
- A good understanding of how digital infrastructure can support the monitoring and evaluation of programmes through data collection and analysis
- Experience of interrogating data to generate actionable insights and drive decision making
We're particularly interested to receive applications from candidates who have the below, although this is in no way essential:
- Knowledge of digital marketing techniques, including email marketing, social media, and Google Analytics
- Line management experience, with the ability to motivate and develop others
- Ideally, experience in the charity or non-profit sector
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Purpose of the Role
The Helpline Manager will manage and provide support and advice to a team of Helpline Support, Caseworkers, IDVA, and Helpline volunteers who will be handling calls. The role will also include occasionally providing helpline cover during staff shortages. The helpline supports women on more than 45 different issues with most of the calls relate to violence against women and girls (VAWG) as well as mental health and wellbeing. The Helpline Manager will be responsible in ensuring that the service continues to be culturally sensitive and be able to respond to a diverse population of women with complex needs; managing the rota for staff and volunteers, ensuring there is sufficient helpline cover, identifying and managing safeguarding issues, monitoring staff performance, maintaining the helpline database, and providing helpline data to other staff.
The role will also include occasionally attending external stakeholder meetings and raising awareness of the helpline service. The Helpline Manager will also have some involvement in other MWNUK projects, services and activities as required. The role requires a proactive, organised and practical approach to ensure MWNUK’s projects are delivered effectively and efficiently, providing high quality support and customer service across the organisation, both internally and externally.
Main responsibilities
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Supervising the Helpline team of 11 staff (however this is equivalent to 3 full-time staff per day only) and ensuring there is sufficient helpline cover and monitoring their wellbeing.
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Recruiting and training helpline staff and volunteers with the support of senior management and ensuring their development needs are flagged up.
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Monitoring performance of helpline staff through daily check-ins, debriefs, monthly supervision meetings and annual appraisals.
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Holding regular helpline team meetings and sharing learning as well as identifying and sharing interesting cases with Senior Leadership Team including the Advocacy Officer.
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Planning and delivering training to staff and volunteers in line with changes in law, policies and procedures, including safeguarding.
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Regularly attending external meetings such as MARAC (Multi-Agency Risk Assessment Conference), liaising with police, social services, and other partner agencies. These meetings are a critical part of safeguarding and time for preparation and follow-up is built into the role.
Safeguarding
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Implementing MWNUK Children and Adult Safeguarding policies and procedures.
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Responding to safeguarding concerns in a timely manner and promoting good practice.
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Identification, handling and recording of all safeguarding risks and issues for both children and adults, including in instances of domestic abuse, forced marriage, honour-based violence, sexual abuse, self-harm, isolation, housing, marriage and divorce etc.
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Escalating and de-escalating risk, report writing and recording accurately all decision-making during case reviews.
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Having regular case reviews and making evidence-based decision-making.
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Monitoring and evaluating safeguarding practices.
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Liaising with external agencies as and when required.
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Reviewing helpline cases before they are closed ensuring the data has been properly recorded.
Managing cases
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Triaging, managing, prioritizing and allocating helpline cases.
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Maintenance of accurate records, online databases, filing systems and computer files and gathering of statistics as required by the Operational Director and / or CEO and external evaluating consultant.
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Maintenance of all information in line with confidentiality and data protection policies while observing professional boundaries at all times.
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Monitoring helpline data and identifying any trends and sharing them with senior management and the Advocacy Officer.
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Ensuring policies and procedures are followed.
Other duties
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When required (i.e. when there are staff shortages) provide cover on the helpline and respond to phone calls, emails, texts, webchat and the newly launched Amal Safety Mobile App, in a faith and culturally sensitive manner.
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Keeping up to date with helpline issues such as forced marriages, domestic violence, honour- based violence, sexual violence, female genital mutilation, mental health, discrimination and women’s rights – including assisting with projects and services on these issues.
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Promoting the helpline’s services to a range of stakeholders.
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The role will occasionally involve delivering training workshops and leading discussions on critical issues such as forced marriages, domestic violence, FGM, and honour-based violence, primarily with schools, colleges, and community organisations. These responsibilities will be planned in advance and integrated into the team’s schedule.
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Carrying out duties to support the Operational Director and CEO.
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Attending training for professional development, as required.
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Undertaking outreach work, if required.
Person Specification
Professional Experience, Knowledge and Understanding
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Strong experience of dealing with minority ethnic women particularly from Muslim communities who have suffered domestic violence and other forms of abuse such as forced marriage, honour- based violence, sexual violence, mental health issues etc.
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Knowledge of key issues that will arise on the helpline such as domestic violence, forced marriage, honour-based violence, sexual violence, mental health, hate crime etc.
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At least one year's experience in handling children and adult safeguarding.
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Willingness to participate in further training and development opportunities.
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Working in a trauma informed way by recognizing impact of trauma on women.
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Experience of managing, supporting and supervising a small team.
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Second language such as Arabic, Bangla, Punjabi or Urdu.
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Excellent IT skills (Microsoft365: word processing, databases, PowerPoint, spreadsheets and Outlook).
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Desirable line management experience.
Abilities and Skills
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Significant organisational and administrative skills, supported by a proficiency with ICT.
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Able to build relationships with whilst maintaining professional boundaries.
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Proactiveness, enthusiasm and commitment along with an honest and trustworthy approach to the role.
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High level of professionalism when dealing with internal and external stakeholders.
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Strong organisational and interpersonal skills with solid communication skills – written and verbal.
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Experience of effective teamwork i.e. listening (including taking on feedback), being respectful and instilling confidence and motivation in staff and volunteers.
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Ability to work independently without supervision and being able to use initiative.
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Communicating information from management to staff in an accessible way.
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To be able to work under pressure, whilst keeping calm and levelheaded.
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The ability to work in a demanding environment, meeting tight deadlines by prioritising and delegating as necessary.
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Understanding of and adherence to confidentiality and data protection issues and an understanding of maintaining professional boundaries.
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Understanding and knowledge of the voluntary / non-profit women’s rights sector.
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Drive and willingness to go above and beyond role and be able to demonstrate a commitment to women’s rights.
Personal Qualities
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Flexible, motivated and committed to a high standard of working, with a willingness to take on additional duties.
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Adaptability to changing circumstances and new ideas.
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Resilient and determined to achieve goals.
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Committed to vision, mission and aim of MWNUK.
Equal Opportunities Awareness
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An awareness of diversity issues and a positive, non-discriminatory and non-judgmental approach.
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A commitment to working in a flexible and collaborative manner with all members of the MWNUK team.
Application Process
If you have any questions about the role or would like to discuss it further, you can book a 15-minute online slot with the Operations Director, Shameem Hussain, using Link
Please note that this is not an interview and is strictly for informational purposes only.
1st Stage
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Please email your CV (including two references details) and a cover letter (no more than two pages) to by 5pm on Monday, 5th May 2025. In your cover letter, please address the following questions:
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Why does this role appeal to you, and what experiences make you an ideal candidate?
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Why do you want to work in the women’s sector, and how do you believe you can make a difference?
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Safeguarding is a crucial part of this role—what experience and knowledge can you bring to this aspect?
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We will only process completed applications and will not chase up missing CVs or cover letters.
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Please note that feedback will not be provided at stage 1 of the application process.
2nd Stage
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Shortlisted individuals will be invited to attend an interview on either Monday 12th May or Tuesday 13th May 2025.
Further Information
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Basic DBS clearance is required.
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Evidence of your right to work in the UK is required.
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If successful, references will be requested. To help speed up the process please include references in your CV.
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Please note that in accordance with The Equality Act 2010 (Schedule 9, Part 1, Paragraph 1), this post is open to women only.
Job Purpose
The Specialist Policy Officer plays a vital role within Clinks’ National Influencing & Networks team, delivering high-quality policy work that supports systemic change in the criminal justice system. The postholder will contribute to shaping evidence-based policy and influencing decision-makers, working closely with colleagues across Clinks and external stakeholders. More information about our policy work please visit our website.
Duties and key responsibilities
1. Policy Intelligence and Research
· Lead horizon scanning of central, local and devolved government policy developments (with the Senior Engagement & Development Officer – Wales) to assess implications for the voluntary sector.
· Conduct member-focused research to inform Clinks’ consultation responses and policy publications, including blogs, briefings, and outputs from the Reducing Reoffending Third Sector Advisory Group (RR3).
· Lead the design, delivery, and publication of Clinks’ annual State of the Sector research.
2. Policy Development and Influence
· Draft clear, evidence-based policy materials for engagement with political stakeholders, including Ministers and officials.
· Develop mechanisms and opportunities for voluntary sector organisations to engage in policy development with statutory agencies.
· Provide policy support and analysis for Clinks’ Chief Executive and Director of National Influencing & Networks in high-level meetings.
3. Internal Collaboration and Support
· Work closely with Clinks' Area Engagement & Partnerships team to ensure member experiences and regional insights inform national policy work.
· Support colleagues across Clinks to understand policy contexts and improve their influencing work—including restricted specialist projects.
· Share policy updates and emerging trends during internal staff meetings.
4. External Representation and Stakeholder Engagement
· Represent Clinks at external meetings and events, including with senior political stakeholders and at Clinks-facilitated regional forums.
· Contribute to the development and operation of policy-focused groups, networks, and advisory structures.
· Work with the communications and admin team to maintain Clinks’ stakeholder database and ensure the distribution of policy content.
5. Content and Communications
· Collaborate with the Specialist Communications Officer to produce accessible and engaging social media and website content related to policy.
· Contribute written materials that engage audiences, influence decision-makers, and promote understanding of key issues.
General responsibilities
· Act as a positive ambassador for Clinks and uphold its mission and values.
· Work flexibly, supporting other duties as required in line with the role.
· Champion equity, diversity, and inclusion in all aspects of work.
· Work collaboratively and constructively across teams.
This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.
Person specification
· Working well in a team with a flexible approach to work
· Ability to manage multiple and sometimes competing priorities
· Personal resilience and ability to stay focused in a rapidly changing environment
· Commitment to anti-discriminatory practice and equal opportunities, including for people with lived experience of the criminal justice system
· Ability to apply awareness of diversity issues to all areas of work
· Commitment to upholding the rights of people facing disadvantage and discrimination in the criminal justice system
Education and experience
· Experience in a criminal justice-related policy role
· Demonstrated experience of drafting policy positions for use with political stakeholders.
· Experience of developing evidence-based policy positions
· Experience of utilising different research methods in order to support the case for systemic change of the criminal justice system
Skills and abilities
· Written communication skills which engage audiences, persuade, and encourages understanding and participation
· Strong critical thinking and analytical skills; confident summarising complex policy.
· Sound knowledge of parliamentary processes and policy levers.
· Skilled at balancing competing priorities and managing stakeholder relationships.
· Confident working both independently and in a team.
· Organisational, administrative and IT skills at a level that supports notetaking, producing timely and accurate minutes and managing email correspondence
· Ability to work both independently and as part of a team
· Ability to balance and prioritise competing tasks in order to meet tight deadlines
· Adaptability and flexibility in being able to take on new roles and manage a range of internal and external relationships.
Knowledge
A good and critical understanding of issues related to:
· The role of the voluntary sector in addressing social exclusion and inequalities
· The criminal justice system, in particular prisons and probation.
· A thorough understanding of the policy development process
Other requirements
· Able to travel nationally across England and Wales.
· Able to work evenings and weekends and stay away from home overnight where necessary.
· Commitment to anti-discriminatory practice and equal opportunities.
· Commitment to the values and ethos of supporting people in the criminal justice system.
The client requests no contact from agencies or media sales.
At The King’s Trust, every role plays a part in creating brighter futures for young people. As our new Delivery Systems Executive, you’ll sit at the heart of our mission, ensuring the technology behind our programmes runs smoothly, reliably, and efficiently. You'll be the first port of call for application-related queries, helping staff resolve issues swiftly so they can focus on delivering life-changing support to young people across the UK. It’s problem-solving with a purpose.
This is more than just tech support, it's a chance to improve the digital systems that enable thousands of life-changing moments every year. You’ll work closely with passionate colleagues across the organisation, supporting vital tools and processes that empower our teams to deliver mentoring, training, and opportunities to the young people who need them most. If you're analytical, people-savvy, and excited to make a real-world impact behind the scenes, we’d love to hear from you!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
About the oppurtunity:
You will help drive the quality and impact of our key stage 2 (KS2) and key stage 4 (KS4) maths tutoring programmes through subject-specific training of volunteer tutors, and by advising and supporting our (mostly) non-teaching staff members who manage these volunteer tutors day to day.
You will also observe and give feedback to volunteer tutors delivering maths tuition, and deliver general training for new volunteers, so that they are confident and effective in taking part in our tutoring programmes.
Closing date: Sunday 4th May 2025
Interviews: Monday 12th and Tuesday 13th May 2025
Start date: Monday 18th August 2025
Specific responsibilities relating to the role:
Supporting the delivery of our maths curriculum:
- Design and deliver online maths-focused training for volunteer tutors so that subject knowledge is secure within the tutor community.
- Provide advice and support, including some direct tutor communications, on subject-specific matters for Action Tutoring staff who manage volunteer tutors.
- Maintain existing tutoring GCSE and KS2 maths curriculum resources to ensure volunteer tutors have high quality materials to use in sessions.
- Support Action Tutoring’s Programme Department to provide and respond to requests for additional materials for tutoring sessions, particularly maths sessions.
- Support with creation of additional maths resources on an ad hoc basis as required, applying Action Tutoring’s pedagogical approach and standards for diversity, equity and inclusion.
- Format any newly generated maths curriculum content for printing.
- Reformat maths curriculum resources for online delivery of tutoring sessions.
- Engage in learning and development opportunities in order to keep knowledge about the expectations set out in the maths national curriculum (KS2 and KS4) and the main exam boards up to date.
Quality assuring tutoring delivery:
- Observe several virtual tutoring sessions a week. Make detailed and unbiased notes on tutor skills, craft empathetic constructive feedback in emails.
- Support our programme delivery team to craft communications and feedback to tutors.
- Produce ‘quality tips’ and resources for tutors and staff.
- Work with Action Tutoring’s volunteer engagement team to feedback trends so that the quality assurance process at the tutor application stage is as strong as possible.
Delivering volunteer tutor training:
- Support the Training Manager by delivering up to four virtual initial tutor training sessions a week during peak months, presenting Action Tutoring’s established training content.
- Support the Training Manager by contributing updates to tutor training content.
- Create content for tutor CPD materials to support with maths tutoring.
Person specification
Qualifications criteria:
- Qualified secondary school teacher of Mathematics
- At least two year’s teaching experience in English state schools with an understanding of the barriers facing disadvantaged pupils
- Right to Work
We are looking for some of the following attributes, though you might be more experienced in some areas than others:
- Experience designing and formatting curriculum resources to support learning, either for print or digital use
- Experience as a private, school-based or volunteer tutor
- Evidence-based knowledge of how children and adults learn online compared to in person
- More than two years’ experience in the classroom
- Provided coaching or mentoring to trainee teachers
- Experience as a GCSE maths examiner
- Willingness to learn and become confident in the KS2 maths curriculum
- Understanding of the different pedagogical approaches required in small-group learning compared to classroom teaching, with a robust understanding of tutoring as a mechanism for supporting pupil personalised learning
- Able to communicate pedagogy in jargon free, accessible ways to non-specialists
- Empathetic and skilled at providing feedback in a sensitive but constructive way
- Experience delivering training or CPD to adults with energy and confidence, able to engage attendees, facilitate discussion and manage time effectively
- Experience and confidence using Zoom technology (or similar) to deliver training, making the best use of its functions to improve the training experience.
- Organised with strong time-management skills, able to independently manage a varied range of tasks and responsibilities
- Good attention to detail with administrative tasks, able to follow instructions well with a working understanding of the importance of data privacy
- Adaptable and open to learning with a passion for self-improvement, proactively seeking opportunities to develop and upskill
You will be likely be more successful in this role if you have:
- Experience designing and formatting curriculum resources to support learning, either for print or digital use
- Experience as a private, school-based or volunteer tutor Evidence-based knowledge of how children and adults learn online compared to in person
- More than two years’ experience in the classroom
- Provided coaching or mentoring to trainee teachers
- Experience as a GCSE maths examiner
Award-winning national education charity working towards a world in which no child’s life chances are limited by their socio-economic background.

The client requests no contact from agencies or media sales.
Since 1899, Birmingham Settlement has been working to create opportunity and choice – connecting and empowering people through action, activities, and shared learning to build and sustain wellbeing for all.
Volunteer Coordinator
Salary: £29,062 per annum
35 hours per week average (flexible – would consider reduced hours)
25 days A/L + contributory pension scheme
Birmingham Settlement is looking to recruit an energetic and adaptable individual to help us develop and build our volunteer offer across the organisation.
This is a great opportunity for someone who is passionate about people and volunteering. Working across our bases in Kingstanding, Ladywood and Newtown as well as our Floating Community Hub, the ‘Ellen Gee’, and our 3 charity shops (Sutton, Boldmere, and Wylde Green), you will deliver several core objectives of our new National Lottery Reaching Communities “Connected Communities” programme, by developing and coordinating meaningful volunteer roles that make a difference.
In this key role, you will be recruiting volunteers, supporting their induction and helping us to celebrate the wonderful contribution that volunteers make to our charity. You will ensure that volunteers are well equipped to carry out their roles competently and confidently as well as support existing volunteers and ensure processes and procedures are firmly embedded.
You will work with our teams to develop new volunteer-led activities that achieve positive outcomes aligned with our organisational aims and objectives, and monitor, measure and communicate the impact volunteers make to the ‘Settlement – and beyond.
We are looking for a proactive candidate with proven experience and a strong background in volunteer and people management. You will need excellent organisational skills, experience of community engagement, be skilled in building relationships, have close attention to detail, and a passion for working with people.
For an informal chat please call Theresa Gniadkowski
No agencies please.
For an application pack visit our website or write to Human Resources, Birmingham Settlement Sports & Community Centre, 600 Kingstanding Road, Birmingham B44 9SH.
Closing date: 12 noon, Thursday 1 May 2025
Interviews: Friday 9 May 2025
Birmingham Settlement is committed to Equality of Opportunity and welcomes applications from all sections of the community. Registered charity number 517303
The client requests no contact from agencies or media sales.