Jobs in penarth

We are looking for an additional Community Engagement Officer to join our team working on a contract we hold with the Care Quality Commission.

Do you live in the London or East of England region? (Please note that this role is remote but you should be based in London or the East of England and will be required to travel within those regions).

Do you have a range of excellent communication skills?

Do you have the skills and experience of engaging with a diverse group of individuals, organisations and groups who represent seldom heard communities?

Are you able to provide outstanding customer care and represent Choice Support in a positive and professional manner to both internal and external agencies?

Are you able to be home-based and have the ability to travel to different locations in London and the East of England?

Do you want to develop your skills, knowledge and experience of inclusion and diversity and work closely with our Care Quality Commission colleagues?

Then this is the role you’ve been looking for!

What we are looking for:

· A thorough understanding of inclusion and engagement work

· A thorough understanding of seldom heard communities

· To be able work to a high standard with a demanding and ever-changing workload

· Good communication and presentation skills

· Enthusiasm and a positive attitude

· The ability to manage and prioritise a demanding workload

What you’ll receive in return:

· A supportive and collaborative team

· Training and development

· Attendance bonus

· 25 days annual leave plus bank holidays

· Life assurance

· Discounted shopping vouchers

Join the Experts in Social Media Moderation

At Social AF, we are proud to be one of the UK’s leading social media moderation agency for the third sector. Working with some of the biggest household names, we support regional, national, international charities to create safe, vibrant, and engaging online communities that protect their brand reputations and empower their supporters.

From delivering community management to supporting virtual fundraising events, we’ve helped our charity partners raise over £25 million through digital campaigns. As our reputation and client base continue to grow, we’re seeking an experienced and strategic Social Media Moderation Manager to lead this next phase of our journey.

Why This Role Is Exciting

You’ll play a vital role in a high-growth, purpose-driven agency that’s making a real difference. This is an opportunity to:

•  Lead the development and growth of our social media moderation service - and grow with us

•  Build and nurture long-term relationships with our charity partners

•  Grow and manage a talented team of moderators and team leaders

•  Shape how charities interact with supporters online

•  Contribute to the strategic direction of a respected and fast-growing agency

What We're Looking For

Essential Skills & Experience

• 3+ years of hands-on social media moderation experience (either directly for a charity or via moderation agency)

• Proven experience in line managing and developing a high-performing team

• Excellent written and verbal communication skills

• Strong client relationship management abilities

• Exceptional organisation and time management

• High attention to detail and a proactive, self-starting approach

• Flexible and adaptable under pressure

• Strong team player with a collaborative mindset

 

Desirable

• Knowledge of social fundraising challenges and online supporter journeys
• Experience working within a digital agency or with multiple client accounts
• Understanding of community management metrics and reporting

How to Apply

Please read the job description in full before sending in your application. Apply by using the ‘Quick Apply’ function, please send:

1. Your CV

2. A short cover statement (max 300 words)

3. Responses to the following:

   • Please tell us about your experience of moderating charity social media accounts at scale. (Max 300 words).

   • Please tell us about your line management experience. (Max 300 words).

   • What excites you about joining Social AF? (Max 300 words)

Please note that we will only accept applications via the CharityJob website. 

At Social AF, we are committed to building an inclusive team that reflects the diverse communities we serve. We welcome applications from candidates of all backgrounds, identities, and experiences—even if you’re not sure you meet every requirement.

About The Role
Closing Date: 22nd April
Interviews: 5th May
Contract: This is a fixed-term contract until March 2026
Location: This is a homebased role, covering the following regions: Gwent, Rhondda Cynon Taf, and Cardiff and The Vale
It’s an exciting time to join Regional Engagement. We’re a growing team with big ambitions over the next five years. Success in your role will enable the Alzheimer’s Society to campaign for change, fund research to find a cure, and support people living with dementia today.
We have a fantastic opportunity for a Regional Fundraiser to join our rewarding and growing team. This is an exciting role, which would suit someone looking to build and develop their relationship fundraising or broaden their sector experience in a major national charity.
From multi-year partnerships and supporters, right through to managing volunteers and raising awareness in our communities, the team you join is talented, fast-paced and on a mission to create a world where dementia no longer devastates lives.  The successful candidate will be able to deliver first-class relationship and account management, maximising retention as well as driving opportunities to secure new income within South-West Wales (from prospecting through to pitch development and delivery).
Our team have a wealth of experience and skills to support you and being a team player is essential. Recruiting, managing, and appreciating the value of our supporters and volunteers is essential. You need to inspire and motivate them to develop lifelong support.
This is a homeworking role, and you will be required to regularly travel across South-West Wales to meet supporters and occasionally attend internal meetings at locations across the country including our flagship offices (London, Birmingham, Warrington and Belfast). You must reside in the UK and have the correct right-to-work documents to work in the UK.
About You

- Experience in relationship and community fundraising or ability to demonstrate transferrable skills.
- Good understanding of budgeting and financial management
- Experience in identifying and acquiring new business opportunities.
- Experience in delivering excellent supporter stewardship and/or customer care.
- Able to analyse data and information to make decisions.
- Proven track record in achieving financial and non-financial targets.
- Ability to work remotely and independently and travel across an extensive patch.

Person Specification:

- Excellent verbal and written communication skills to interact with diverse stakeholders.
- Proficient in using Microsoft Office Suite and other relevant IT tools.
- Ability to work collaboratively and prioritise workloads effectively.
- Strong analytical and problem-solving skills.
- Exceptional organisational abilities with great attention to detail.
- A passionate advocate for Alzheimer’s Society, with a strong commitment to making a difference.
- A self-starter with a high level of motivation and resilience.

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Exciting Leadership Opportunity: Part-Time Director (Flexible Hours)

Location: Remote with occasional travel

Hours: Up to 30 hours per week (flexible working options available)

Salary: £39,000 - £42,000 FTE (calculated at 37.5 hours/week)

PMRGCAuk is a small national charity dedicated to supporting people affected by polymyalgia rheumatica (PMR) and giant cell arteritis (GCA). We have a big impact, supporting patients with the help of a proactive team of volunteers and working closely with leading rheumatologists and researchers to improve diagnosis and treatment of these conditions. As we continue to grow, we are looking for a passionate and dynamic Director to lead our organisation, working closely with our dedicated board, staff, and volunteers to drive growth, sustainability, and impact.

This is a key role to help shape the future of a health charity providing vital support to patients with two conditions that typically affect older people.

Why This Role?

• Leadership Opportunity: This is an excellent chance for someone looking to step up into a strategic leadership role within the charity sector.
• Make a Difference: Your work will have a direct impact on improving the lives of those living with PMR and GCA.
• Great (virtual) working environment: The opportunity to collaborate with a friendly team of staff, invested and enthusiastic trustees, and volunteers with a wide range of knowledge and experience.

Key Responsibilities:

• Lead the day-to-day operations of the charity, ensuring its continued growth and success.
• Manage and support two members of staff and a network of volunteers across the UK.
• Work with the Board of Trustees to drive sustainable fundraising efforts and grow our membership
• Oversee financial management in collaboration with the Treasurer.
• Support governance responsibilities and strategic planning for the charity’s future.
• Build relationships with external stakeholders to enhance awareness, support, and research efforts.

Who We're Looking For:

• A proactive self-starter with experience of managing people.
• Someone with knowledge of the UK voluntary sector and a passion for improving health outcomes.
• A strong communicator with excellent writing, project management, and financial skills.
• Someone with experience in (digital) fundraising, grant and trust applications.
• Someone who is confident with IT. The systems we use include Microsoft applications, G Suite, Wordpress, Dropbox, Zoom, Canva, Vimeo, You Tube and Salesforce (though we are embarking on a project to migrate to a new CRM).

This is a fantastic opportunity for a driven individual to step into a leadership position and help shape the future of a growing charity.

Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.

Join us in making a real difference!

REF: SOC-251

Are you a compassionate, organised and proactive individual who has either worked on an offender-led support project or had personal experience of the criminal justice system or have served a prison sentence? Do you have experience of engaging positively with young offenders or other vulnerable groups?

If so, St Giles Trust is looking for a target-driven Caseworker to join our comprehensive communities-based team in Wales, where you work collaboratively to provide a high-level service to young people who have faced challenges in education, been under the influence of, dealt or supplied substances, or been affected by violence or trauma.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions, and gang involvement, hold the key to positive change in others. 
 

About this exciting opportunity
This multi-faceted role will see our successful candidate assess referred clients, with reference to St Giles Trust assessment practices, and then produce support and risk management plans based on these assessments, ensuring you promote inter-agency collaboration in the assessment and planning process.

We will also count on you to deliver a holistic support service, providing practical assistance with social and housing support, employment, training and education options, benefits work and debt advice, and to develop and maintain relationships with referral agencies, including police, Youth Offending Team and Youth Offending Institutions and local authorities. Closing cases efficiently and positively, identifying a survival plan for the client that will identify agencies that can be used for ongoing support and assisting with providing monitoring information that will help with the evaluation of the project are also key duties.

What we are looking for

• Experience of providing support, advice and advocacy and the ability to assess clients’ needs.
• Experience in negotiating with partner agencies to establish links to further the aims of a project.
• The ability to use and develop monitoring systems to record all aspects of the project.
• An understanding of the need to use support plans.
• Experience of engaging successfully with challenging people, for example people who have complex needs, people who are reluctant to discuss their needs, and people who are angry and confused.
• Excellent IT, interpersonal and communication skills, both verbal and written.
• A flexible, professional and empathetic approach to your work.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.

As an organisation that works with children and adults at risk we are committed to safeguarding, protecting, and promoting the safety of our clients. An enhanced DBS check with barred list is required for all successful applicants.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy. 

We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation. 

Closing date: 11 pm, 27 April 2025.           Interviews: 06 May 2025 in Cardiff 

Are you passionate about ending domestic abuse? Are you an ambitious self-starter with bags of ideas and the initiative to bring them to life? Do you believe in the power of policy influencing to bring about positive change? Then this could be the ideal role for you.

• Location: Home-based, with regular travel to London and occasional UK travel
• Salary: £35,000 per annum
• Contract: Full time, permanent (35 hours per week)

This post is only open to female applicants, as being a femaile is an occupational requirement of the role in accordance with Schedule 9, Paragraph 1 of the Equality Act 2010. 

About the role

We are looking for a Policy and Public Affairs Officer to join the team to work on an exciting new three-year project funded by the National Lottery Community Fund. As part of this project, you will work closely alongside our frontline partner Money Advice Plus to help take our influencing work to the next level in our mission to stop economic abuse forever. 

The role of the Policy and Public Affairs Officer is to work closely with the Senior Policy and Public Affairs Manager and Head of Advocacy and Communications to develop viable, evidence-based policy solutions and deliver influencing plans to engage stakeholders from across parliament, the civil service, industry and charities to address economic abuse. Your focus will be on developing policy and influencing government on coerced debt – one of the most insidious yet devastating forms of economic abuse – to drive forward public and private sector responses. In this role, you will work collaboratively with our frontline partner Money Advice Plus and victim-survivors to ensure our policy and influencing work is grounded in women’s lived experiences of economic abuse.

You would be joining us at a significant moment as we launch our ambitious new three-year strategy. As part of this, we will build on our influencing work by ensuring victim-survivors’ voices are heard by the new Government to deliver lasting change.

About you

You will have experience in policy development, including undertaking research and analysing evidence to form credible evidence-based solutions and producing policy outputs like reports, consultation responses or briefings. 

You will have strong public affairs skills, including excellent knowledge of parliamentary processes, sound political judgement, and proven ability to build support among a variety of stakeholders. 

Your communication skills will be outstanding, with the ability to land complex messages clearly, concisely, and persuasively for different audiences both verbally and in writing. 

You will have strong organisational skills and experience in organising events, like webinars or parliamentary roundtables. Your effective management of projects will interpersonal and organisational skills to get the best out of others, while navigating competing priorities with agility.

Knowledge of domestic, including economic, abuse and/or debt advice and policy responses is desirable.

About SEA

Surviving Economic Abuse (SEA) is the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it. Our vision is a world in which all women and girls are economically equal and live their lives free from abuse and exploitation. Economic abuse is a form of coercive and controlling behaviour. 4.1 million UK women experienced economic abuse from a current or former partner in the last year. Not only does it limit their choices and ability to access safety, but it has an ongoing impact. It damages future dreams and aspirations, and, in some cases, it takes lives.

What we offer

• 25 days annual leave, plus 5 Wellbeing Days and Statutory Bank Holidays 
• Home working
• Flexible working 
• 5% Employer Pension Contribution 
• Reflective practice
• Health Cash Plan, including Employee Assistance Programme 
• Enhanced sick pay, family leave and carer’s leave 
• The chance to be part of our highly professional, supportive team 

To apply

To find our more about the role, or to apply, please visit our website

• Applications open from 31 March 2025 and close at 11.59pm on 20 April 2025
• Interviews will take place virtually, week commencing Monday 5 May 2025

Direct applications only – no agencies please.

Surviving Economic Abuse (SEA) is committed to developing an inclusive team which reflects the diversity of the communities we support. Our culture celebrates diverse voices, and we particularly encourage applications from Black and global majority applicants and disabled applicants who are under-represented at SEA. 

SEA is a Disability Confident Committed, and Kinship Friendly Employer.

Sands exists to save babies’ lives and ensure that anyone affected by pregnancy loss or baby loss receives the support and care they need.

This role in our award-winning public affairs and campaigns team is integral in delivering impactful campaigns which shape public policy, aiming to save babies' lives and ensure that anyone affected by the loss of a baby receives compassionate care and support. 

A key part of the job will be co-ordinating the work of the influential All-Party Parliamentary Group on Baby Loss for which Sands provides the secretariat and will involve regular travel to London. 

You will be a great communicator with experience of using a variety of tactics and public affairs approaches to influence public policy and political agendas. Building strong relationships with politicians, civil servants, charities, and professional bodies across various levels will be a key part of your work. 

The role demands a high degree of flexibility, proactivity, and the capacity to work independently and collaboratively across teams. You should excel at grasping and communicating complex issues in a clear and concise manner. Outstanding writing skills and the ability to plan and manage meetings and events effectively are essential. 

You should also demonstrate strong organisational skills, thrive under pressure, and handle tight deadlines with composure. Equally important is your empathy toward bereaved parents and a thorough understanding of diversity and inclusion principles.

You’re passionate about engaging communities and connecting people with meaningful volunteering opportunities and enjoy using creativity, marketing, and social media to inspire action.

As Local Volunteering Attraction Coordinator, you'll play a key role in promoting volunteering and driving new volunteer applications to support and grow our services. Working flexibly and independently, you'll engage with local communities, build relationships with organisations, and use a range of marketing and outreach activities to encourage people to get involved. You'll need to be adaptable, self-motivated, and comfortable working both independently and as part of a wider team, using technology to stay connected.

You'll develop and implement strategic recruitment plans, using a mix of social media, local media, community events, and partnerships to identify potential volunteers. Representing Guide Dogs at events and fairs, you'll raise awareness of our work and inspire people to take the next step in their volunteering journey. Planning and hosting events will be a key part of the role, ensuring that engagement is maximised, and recruitment targets are met.

Collaboration will be essential as you’ll be working closely with Communications colleagues to ensure best value from advertising partnerships and presence on Guide Dogs’ digital channels. You'll also work with internal teams to align recruitment efforts with local and national volunteer targets, supporting regional campaigns and monitoring performance to continuously improve recruitment effectiveness.

To be successful in this role, you'll need experience in volunteer recruitment, community outreach, marketing, or related fields, with a strong ability to engage and inspire others. You'll be confident in delivering marketing campaigns, creating engaging advertising materials, and using data to track and improve recruitment strategies. A degree or formal qualifications in marketing or volunteering would be beneficial, but not essential.

This is a part-time home-based role, working 32 hours per week, with regular travel across Wales.  You’ll need to demonstrate a proactive, flexible approach and willingness to work occasional evenings and weekends to attend key events. The closest office is Cardiff.  In this role, you can make a tangible impact in growing an engaged and passionate volunteer community.

No two people with sight loss are the same, and none of our people are either. So, we are proud to offer a range of person-centred benefits that can support each member of staff in ways that really mean something to them – and show them how much they mean to us. We offer a flexible benefits package, discounts and cashback scheme, a generous holiday allowance and matched contributory pension scheme to care for our people.

Interviews for this role are planned to take place W/C 21 April.

 

For high volumes of applications, we reserve the right to close adverts earlier than advertised.

 

Team: Solution Delivery

Location: Remote

Work pattern: 35 hours per week, flexible working options available

Salary: Up to £43,003.67 per year

Contract: 18 month fixed-term contract

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our ETL Developer:

- Designing, developing and managing the data extraction, transformation and loading processes for Cats Protection’s data warehouse

- Cleanse, transform, and validate data to meet the business requirements

- Work closely with data analysts, data architects and other stakeholders to ensure data is accurately and efficiently processed and available for BI and analytics

- Load transformed data into databases, ensuring efficient and secure storage

- Design, develop, and maintain ETL processes and workflows using ETL tools and technologies including Azure Data Factory, Azure Sync, Power Automate, and SQL

- Provide support and troubleshooting for ETL processes and data-related issues

- Participate in code reviews and provide feedback to peers to maintain code quality standards

About the Solution Delivery team:

- the team is made up of 10 employees and sits within the IT department

- the team work to identify issues and provide technical solutions

- builds internal solutions using a range of technologies, focused around the Azure stack

What we’re looking for in our ETL Developer:

- educated to bachelor degree level or holds a relevant professional qualification or a relevant IT apprenticeship at level 3

- knowledge of Azure SaaS Platform, SQL Server, MS Dynamics

- knowledge of programming languages such as SQL (T-SQL), DAX, Power Query M, Visual Studio, Azure DevOps, C#, Git

- aware of the concepts of object and data modelling, data management, databases and database management systems and techniques, the development lifecycle, and the use of information as a resource

- experience in Information Architecture

- experience in Database Software

- analytical thinker with great problem solving skills

What we can offer you:

- range of health benefits

- 25 days’ annual leave plus bank holidays, increasing with length of service

- Salary Finance, which empowers you to take control of your financial wellbeing

- and much more, which you can learn about

Application closing date: 16th April 2025

Virtual interview date: w/c 28th April onwards

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form

2. possible video screening

3. virtual interview

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

As a Territory Fundraising Manager, you will play a key role in driving fundraising activities within a designated geographical area, namely Cheshire. You will be responsible for developing and executing fundraising strategies and building relationships with potential strategic partnerships/individuals with new key audiences across all our income streams. This is a fantastic opportunity for a passionate and motivated individual to make a real difference to cancer patients.

This role requires a dynamic and enthusiastic self-starter who is able to identify key opportunities by targeting specific areas such as Macclesfield where we have our Christie Cancer Centre and the Cheshire Golden Triangle.

At The Christie Charity we are an ambitious and forward-thinking organisation with a loyal supporter base. You would be part of a successful high achieving collaborative team, and this role gives you the opportunity to experience multiple fundraising disciplines.

Finance Assistant

We are seeking a detail-oriented Finance Assistant to join our friendly and dedicated finance team, ensuring rent income and records are accurate and up to date.

Position: Finance Assistant

Location: Remote

Contract: Permanent

Hours: Part time, 26.25 hours per week

Salary: ProRata £18,589.90 (North East), £20,689.90 (North West), £21,039.90 (London) Plus Pension and Other Benefits

Closing Date: Sunday 27th April 2025

About the Role

As a Finance Assistant, you will be responsible for setting up and updating all property and resident accounts on the rental ledger system and for ensuring that rental income in correctly reflected on both the rent and finance systems on a timely basis.

You will work closely with project staff and housing benefit departments regarding rental income queries and ensure that rental income is received in accordance with the charity’s internal financial controls and all legal regulatory requirements are complied with. The role will involve some sales ledger work, under the supervision of the Rental Income Business Partner.

Some Key responsibilities include:

• Rental Ledger and rental collection
• Responsible for reviewing the rental income bank account and accurately reflecting all receipts onto the rental income system
• Identify any overpayments and request the necessary refunds
• Produce and send out monthly rent arrears and voids
• Process monthly rent write-offs
• Reconcile and close monthly accounts
• Raise rental income sales invoices and follow up on late payments

About You

You’ll be a highly organised individual, with excellent interpersonal skills. You will be comfortable working independently and communicating effectively with colleagues across the organisation.

Essential skills and experience:

• Good knowledge of rental income accounting and processes e.g. Housing Benefits
• Experience of rental income accounting systems, preferably including Omni
• Good Excel skills and well as other Microsoft packages.
• Ability to manage time effectively and meet deadlines.
• Excellent attention to detail and a commitment to accuracy.

In return for working here, you will receive:

• A comprehensive training package tailored to your needs and role
• Commitment to continued professional development with internal mentoring.
• Flexible working model for suitable roles.
• Supportive flexitime and toil arrangements.
• 26 days annual leave rising to 30 after five years’ service.
• Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
• Financial wellbeing offering interest free loans and advances
• Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
• Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
• Cycle to Work scheme and interest-free season ticket loans.
• Discount vouchers including gym, retail, food & drink, travel, electricals and more.
• Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
• International Accident Cover – accidental death, permanent  disability
• Death in service (4x Base salary)
• Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as such as: Finance Officer, Income Officer, Rent Income Officer, Accounts Assistant, Housing Finance Assistant, Service Charge Accountant, Ledger Clerk, Rent Officer, Finance Administrator. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We're seeking an experienced and inspirational leader to Chair our Independent Advisory Group (IAG) whose role is to provide independent advice to the Travalyst Board and Secretariat on the delivery of Travalyst’s strategy. As Chair, you'll provide independent strategic guidance, critical insights, and expert advice to shape Travalyst’s initiatives and impact. This role requires a commitment of approximately 1-2 days per month over an initial two-year term (with the possibility of renewal).

Your Impact

• Set the IAG’s agenda and priorities, in close collaboration with the Travalyst CEO and Board Chair.

• Chair a minimum of six virtual meetings per year, bringing all IAG Members together to share learning and provide strategic business updates; ensuring that divergent opinions are heard and respected, and that the group forms a collective view when needed.

• Ensure that the IAG’s advice is timely, relevant, and delivered appropriately to the Board and/or Secretariat.

• Attending Travalyst Board meetings to give updates on IAG activities, performance and learnings (likely 1-2 per year).

• Attending Travalyst’s Annual Convening (likely 2 days per year, usually in Europe).

• Regular strategy and operations meetings with the Secretariat and Travalyst COO.

• Regular status meetings and 1:1 check-ins with IAG Members.

• Regular status meetings with the Travalyst Secretariat.

• Ad hoc meetings, calls, reading/ document reviews, and email exchanges.

• Be accountable for the performance of the IAG.

• Champion Travalyst’s work externally.

About the IAG

Our IAG is comprised of a global group of some of the world’s leading travel and sustainability experts. The role of the IAG is to provide independent advice to the Travalyst Board and Secretariat on the delivery of Travalyst’s strategy. Its primary remit is the expert review of Travalyst’s product roadmaps, including impact evaluation. In addition, the IAG’s proactive advice is invited on any topic, including Travalyst’s strategy and theory of change.

The IAG currently has six members, appointed as a core group of experts with a systemic view of travel and tourism. We expect this group to grow to 8-10 members during 2025/6, to fill specific gaps in expertise. IAG Members are appointed by the Secretariat, in consultation with the IAG Chair.

Where needed, the IAG may form a task group (including external subject matter experts) with a clear, time-bound remit. External subject matter experts are appointed by the Secretariat, in consultation with the IAG Chair.

The IAG sets its agenda and priorities through close collaboration between the IAG Chair, Travalyst CEO, and Travalyst Board Chair. It is accountable to its Terms of Reference, which are approved by the Board.

Who you are

You are a visionary leader passionate about sustainability and global travel transformation.

You bring:

• Exceptional people and leadership skills, with a talent for managing nuanced discussion, driving consensus, and building trust.

• Strategic business acumen and proven experience guiding high-impact advisory groups.

• Strong understanding of the travel and tourism space is preferable, to inform robust decisions on complex and nuanced topics.

• A neutral stance with no current ties or conflicts with our coalition partners.

• Strong credibility and network within sustainability, travel, or related sectors.

• Commitment to fostering collaborative, inclusive discussions and outcomes.

• An affinity for the vision and mission of Travalyst, and an appetite to navigate the tensions inherent in driving system change and bringing stakeholders on the journey.

• Proficiency in English language and able to chair in English.

• Ability to attend meetings during EU-compatible business hours.

Ideally, you have one or more of the following:

• Strong chairing experience, particularly of groups with divergent and nuanced opinions.

• Existing profile and credibility with sustainability stakeholders, in line with the ambition and future scale of Travalyst.

• Good knowledge of, and networks across the global travel and tourism industry, or sustainability data technology, or similar industry.

• Good knowledge of research methods, and the ability to discern robust arguments made from research.

Support available to you as IAG Chair

Operational support from the Secretariat will include:

• Ensuring the smooth operational running of the IAG to deliver its agenda, priorities and roadmap.

• Preparing, supporting and debriefing IAG meetings, and managing records of key advice and decisions.

• Leading recruitment and onboarding of new IAG Members and/or subject matter experts.

• Monitoring IAG governance processes and performance, and making recommendations for improving processes.

Honorarium

The IAG Chair will be offered an annual honorarium, in recognition of the critical role played by the IAG and the time commitment required for full participation and leadership.

Additionally, pre-approved reasonable out-of-pocket expenses can be reimbursed, where required.

Equalities

Travalyst promotes a diverse and inclusive working environment. We welcome applications from everyone with suitable skills and experience, and we will make reasonable adjustments where necessary to enable people with particular needs or requirements to work with us. Please add any recruitment adjustment requests to your application, as well as notifying our team of your pronouns. We also welcome applications from people who come from communities that are directly affected by the impacts of travel and tourism. We want everyone who works with us to feel respected, valued and able to contribute at the highest level.

Join Us

This role offers a unique opportunity to contribute to a meaningful cause while providing strategic leadership and critical insights. If you have the expertise, passion, and 1-2 days per month to dedicate, we invite you to seize this opportunity to shape the future of travel sustainability. Help us make travel a lasting force for good.

About The Role
Closing Date: 22nd April
Interviews: 2nd May

Application Process: Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.

This is an exciting opportunity to work within the growing and ambitious Individual Giving team at Alzheimer’s Society.  This role within the Committed Giving team is pivotal to helping us reach our exciting goal of doubling our income by 2030.

You will lead our multi-million-pound regular giving acquisition campaigns across multiple channels, including face-to-face, an important and growing channel for us.  This year, we have significantly increased our investment across regular giving and Lottery acquisition, so working closely with the other Individual Giving manager, you will develop and implement plans to diversify our channel mix, testing new propositions and working closely with our creative and media partners.
You will develop the budget for your campaigns, setting ambitious targets and strategies for future growth, and be encouraged to regularly review and push your campaigns to greater heights, playing an active role in modelling our culture of testing, learning, and innovation.

You will have the opportunity to work with many talented and passionate colleagues.  This includes building close relationships with our agency partners to maximise the effectiveness of our campaigns, working alongside the other Individual Giving manager and Agency manager to ensure we have synergies across our campaigns and working with our Stewardship team to ensure the onward journeys and retention are well planned and focused.

You will have the opportunity to manage at least one officer who is responsible for the day-to-day delivery of marketing campaigns. Your role will be to support, challenge and inspire them to succeed – with a real focus on their development.
This role is predominantly home-based, but the team meets in person on average once a month to build relationships and discuss our strategy.  There may also be some occasional in-person meetings with agencies.  We are happy to discuss any preferences around flexible working before or during the application process.

We will be holding an optional Q&A session on zoom for this role at 7pm on Tuesday 15th April.  If you would like to attend, or have any other questions, please contact the Talent Acquisition Team.

About You

- You are organised and proactive, with experience in direct marketing or individual giving. 
- You are highly motivated to exceed targets and take a strategic approach to achieving long-term growth. 
- You’re always looking to improve and innovate, testing new ideas and learning from both successes and setbacks. 
- You are passionate about working with people, building strong relationships, and prioritising the development of others. 
- Your open and honest communication style helps to create a positive, collaborative environment where regular feedback is encouraged at all levels. 
- You are confident in analysing data to inform decisions, report on KPIs, and forecast income and expenditure across your budget throughout the year. 

We don’t expect applicants to have extensive experience in every area related to this role, and we warmly welcome applications from individuals who are eager to learn and grow. You'll be joining a supportive team that works collaboratively to share knowledge, develop skills, and consistently deliver high-quality work.

About The Role

We have a fantastic new opportunity for a Community Development Coordinator to work across Cardiff and the Vale of Glamorgan. Managed by the Local Communities and Volunteering Lead for Wales and supported by the Cardiff and Vale Local Service Manager this role will work alongside our experienced Dementia Advisers & Group Coordinator and will be further supported by volunteers that this role occupant will be responsible for recruiting and role managing.

Our Local services Teams deliver a range of Dementia Support services across Cardiff and the Vale of Glamorgan to people living with dementia, either on a one-to-one basis or as a group, and either face to face, over the phone or virtually.

You will have excellent people, interpersonal and networking skills to work as a Community Development Coordinator. You will be determined to make a difference, encouraging, and influencing key stakeholders and organisations to make evidenced based changes, that will have a positive impact for those affected by dementia.

You will work with management and will play a key strategic role in leading on identifying and/or challenging local dementia specific health inequalities, ensuring teams and communities have up to date information regarding services.  You will support the development and enhancement of dementia services, including pathways, that enable accessibility.  You will play a pivotal part in improving dementia inclusivity for underrepresented communities, specifically those not engaging in dementia services.
There will be a requirement to travel independently around Cardiff and the Vale of Glamorgan to work in the community, facilitating groups, recruiting and role managing volunteers, delivering presentations, collecting feedback, and meeting the public. Relationship building with local organisations will be a key element to this post. The role will also involve working with primary and secondary care, and community services.

Interviews will take place week commencing 21st April.
 
About you

- You should have an understanding / willingness to develop an understanding of dementia and the impact of dementia on both those diagnosed and those caring.
- You will have experience of engagement and liaison with a wide range of stakeholders.
- You will have the ability and skills to be confident to involve people with lived experience in all aspects of local work from informing through to co-production.
- You will have an understanding of the social inclusion agenda and health inequalities.
- You will have experience and skills in influencing others from a cross section of the community in positive change.
- You will have experience in working with diverse communities and unrepresented groups.
- You will be proficient in producing reports, data relating to this role and a confident user of Microsoft packages.
- You will possess strong organisational and time management skills. This will include the ability to work effectively on your own initiative and working collaboratively as part of a wider team.
- You will have good presentation skills and be able to speak confidently to an audience.
- You will have experience and knowledge of role managing or working alongside volunteers and have the understanding to champion the valuable contribution volunteers bring to services.
- You will have the ability to travel independently around Cardiff and the Vale of Glamorgan and be willing to work outside of normal working hours at times in order to attend community events and meetings across Cardiff & the Vale of Glamorgan.

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding ground breaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
 
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
 
Our commitment to Equity, Diversity, Inclusion & Belonging
 
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer’s Society.
 
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
 
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.