Jobs in Morecambe

Do you have expertise in customer relational databases and their effective management? Does this include experience of structuring and adapting them to meet the changing needs of user teams while maintaining adherence to design principles and best practice? Then join Shelter as a Supporter CRM Manager (Microsoft Dynamics) and you could soon be playing a leading role within our Business Enablement team.

About the role

The Supporter CRM Manager is integral to the successful use of supporter data across the organisation. We’re looking for someone to play a lead role in embedding best practice ways of working in data management. This is a one-year contract.

About you

To succeed, you’ll need to be experienced in data quality and implementing operational procedures to maintain high standards of data quality and have worked as a help desk technician or a similar customer support role. You’ll also need to be skilled in engaging a diverse database user community, helping them to use and get the most out of the system and working with them to identify system improvements. You should be analytical, solution orientated and able to communicate technical information to a non-technical client team audience, you have a good understanding of relevant legislation and regulations relating to supporter data too (e.g., GDPR, PECR and the Fundraising Code of Practice). You’re also great at diagnosing basic technical issues likely to affect users of Microsoft Dynamics 365 and have had some exposure to the Microsoft Power Platform suite, in particular Dynamics and Power Automate/Flow.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

This role sits within the Business Enablement team within Shelter’s Technology & Data (T&D) Department, which is made up of 30+ people based across the country with bases in London, Sheffield, and Edinburgh. The T&D Department is accountable for developing and leading Shelter’s technology and data strategic priorities, providing a secure infrastructure, management of data and insight to underpin strategic outcomes, delivery of technology change projects, data governance and the provision of support for a range of software, systems, and platform tools.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Integrity Action is looking for a climate expert with strong programme design expertise to strengthen and expand our climate programming portfolio. In this role, you’ll collaborate closely with our senior management team to maintain and elevate the quality of our programmes and fundraising. You’ll bring technical knowledge and thought leadership to shape our current and future climate-focused programming, driving meaningful change in alignment with Integrity Action's mission.

Are you an an experienced Digital Product Manager looking for an exciting opportunity to help develop digital products and services? If so, join Shelter and you could soon be supporting our income generation, advocacy campaigns and advice services.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

As part of our central digital function within our Campaigns, Policy and Communications department, you’ll be at the centre of a multidisciplinary product team, working with user-centred designers and developers. Together, you’ll manage products in line with our strategic goals, developing Shelter’s ability use data and insight to monitor and improve digital performance against both user and organisational needs.

About the role

For the first year of your career with Shelter, you’ll be leading a critical project to review and improve our online donation journeys, platforms and systems. This project supports Shelter’s aim to provide a seamless, efficient and accessible donation experience, thereby maximising revenue and ensuring sustainability in a competitive fundraising landscape. You will work closely with stakeholders from both our income generation and technology & data departments on business process optimisation and technology upgrades to help deliver Shelter’s mission and vision.

To succeed in this important role, you’ll need extensive experience of delivery with cross-functional teams and collaborating with experts. You’ll understand how to successfully bring together different technical specialists and business stakeholders and enable them to work together towards a common aim. You’ll have a solid knowledge of product design and development, including facilitating, ideation, and scoping. You will have worked on complex projects with a range of technologies and understand how strategic requirements, business analysis, systems thinking, and user insight can be translated into full-stack solutions.

We’re looking for someone who is a passionate champion of agile product design, but who is used to being flexible within a range of business settings and constraints. As an excellent communicator, you’ll have the ability to advocate for a particular approach while building constructive relationships. You’ll need to be able to balance dependencies and priorities to develop a clear roadmap, that everyone can get behind, to deliver on time and budget.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

A passionate champion of agile product design, you are used to being flexible within a range of business settings and constraints. Through extensive experience collaborating with experts in cross-functional teams, you’ll understand how to successfully bring together different technical specialists and business stakeholders, enabling them to work together towards a common aim.

You’ll have a solid knowledge of product design and development, including facilitating, ideation, and scoping. You will have worked on complex projects with a range of technologies and understand how strategic requirements, business analysis, systems thinking and user insight can be translated into full-stack solutions.

An excellent communicator, you can advocate for a particular approach while building constructive relationships. Able to balance dependencies and priorities, we’ll look to you to develop a clear roadmap, that everyone can get behind, to deliver on time and budget.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Are you passionate about inspiring the next generation to get cycling? The Bikeability Trust has an exciting opportunity for a Helpdesk Support Administrator to help support the Bikeability industry with enquiries relating to the Trust’s digitised systems. 

We are looking for a proactive, highly-organised individual with excellent customer service skills to join our friendly, working remote team in the UK. Note we cannot accept applicants for remote working outside of the UK.

Stewardship Officer

This is an exciting new role in a newly formed team, built to enable personalised and human connection with the Stroke Association’s Regional Fundraising supporters. 

We seek an enthusiastic and motivational individual with a clear understanding of high standard customer service to provide excellent supporter stewardship within the Operations area of our Regional Fundraising team. 

Position: CE337 Stewardship Officer

Location: Home-based, UK Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week (flexible working available) 

Salary: Circa £31,300 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: Sunday 5th January 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Dates: First interview Wednesday 15th January 2025. Second interview Monday 20th January 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The team purpose is to listen to, understand and inspire our supporters and our teams to fundraise with pride in a way that’s both easy and right for them, with the help they need to enable greater giving that is legal, ethical and inspiring to others. Together, the team will provide onboarding and regular data led stewardship touchpoints for supporters across a portfolio currently delivering £4.7m annual income.

Key responsibilities will include: 

• Working to set process and templates, provide excellent supporter journeys that deliver income

• Deliver personal touchpoint stewardship plans to complement mass journeys. These include calls to all supporters to welcome, keep in touch, wish good luck, thank and chase income. 

• Deliver strategic interventions to enhance audience activity, to add value to both our supporters' experience and our income targets.

• Responsible for triage and referral of appropriate supporters to the relationships team. 

About You

You will have a passion for fundraising and considerable experience of providing excellent customer service by telephone, SMS and personal email. You will understand the importance of making telephone calls to supporters. You will be driven to deliver excellent experiences for both colleagues and supporters and in turn support significant income growth.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further 

information on the role. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

 

Stroke Association

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. 

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of our supporters and donors that we can provide vital support.

We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke. 

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.

You may also have experience in areas such as Fundraising, Fundraiser, Supporter Engagement, Supporter Experience, Supporter Care, Customer Service, Customer Service Officer, Customer Service Agent, Helpline, Fundraising Experience Officer, Individual Giving Officer. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Closing date: 9th Dec
Interviews: 16th & 17th December
Strategic evidence is our in-house experts in dementia data, economics, care, and clinical research evidence. If you are passionate about using evidence for good – this role is for you!
We are accountable and responsible for gathering, analysing, contributing, and mobilising evidence and insight to strengthen the case for dementia across the UK - bringing this to bear to our people in Alzheimer’s Society and the dementia system locally and nationally.
We are evidence and data-driven, factual, and solution-focused.  Our strategic evidence base will ensure that Society’s decisions and interpretation of dementia and the system are based on the highest quality of dementia evidence and will:
• Demonstrate the scale of dementia in the UK
• Demonstrate the impact of dementia on the system and those affected by the disease
• Underpin the response of Alzheimer’s Society and the wider system to the big challenges dementia poses
As our Strategic Evidence Manager, you will have the responsibility of delivering the development and curation of our strategic evidence base and will play a significant role in our mission to make dementia the priority it needs to be.
You will lead a team of two Strategic Evidence Officers and work alongside a Health Economics Lead and a Dementia Data and Intelligence Lead. You’ll also be part of an even larger Evidence, Policy & Influencing (EP&I) function, which is laser-focused on ending the devastation of dementia through changing policy and an integral part of the EP&I Management Team. Integration and teamwork are everything in this role – with colleagues internally and with the system externally.
You will:

- Be an internal and external influencer, using your understanding of Alzheimer’s Society strategy and the external environment to manage the development, delivery, and curation of our strategic evidence-base.
- Deploy an integrated three-nations approach to our work, building consistency of approach and sharing of best practices while flexing to account for the different environments.

- Identify and recommend evidence gaps, including influencing for their fulfilment, spotting opportunities to generate and commission new evidence, and working in collaboration with external suppliers, and think tanks of academics.
 
- Make our strategic evidence base everyone’s business – to our people and key players in the dementia system.
  - Inspire and motivate people towards shared objectives and goals, encouraging an environment where people can be themselves safely share their opinions and be able to listen and support others.

About you
You are passionate about making a difference for people affected by dementia and understand the vital role credible and robust evidence can play in making this happen.
You are:

- Experienced in developing and using an evidence base to inform internal and external decision-making and achieve results, with the ability to lead and manage evidence projects simultaneously using project management approaches.
- Confident in navigating the health, care, economics, and system analysis research environment and can work with a range of researchers, think tanks and other suppliers to gather and generate credible evidence.
- An opportunity spotter, able to work independently and collaboratively across internal and external boundaries to ensure our evidence is maximised to inform decisions and solutions that address the biggest challenges facing dementia across the UK.
- Confident to hold others to account to ensure decisions and interpretation of dementia and the system are based on the highest quality of dementia evidence.
- Curious and constantly questioning the status quo.
- Flexible, creative, and committed to continuous improvement
- Appreciate the complexities that come with working in a large and fast-moving organisation and are eager and able to work at pace in a complex environment, prioritising tasks and managing your time effectively to get the job done. 

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Call for Expression of Interest

Economic Empowerment Evaluation Consultancy

Anticipated timeframe: December 2024 to end of August 2025Location: Remote with in-country work in Malawi, Nairobi,  Kenya and/or Lagos, Nigeria

Sightsavers works with partners in over 30 countries across Africa and South Asia to eliminate avoidable blindness and support the empowerment of people with disabilities to learn, earn and participate equally in society.

Sightsavers’ Empowerment and Inclusion Strategic Framework explains our rights-based approach to social inclusion and our commitment to the progressive mainstreaming of disability throughout our programming. It underpins all our social inclusion work and complements our other global strategies on eye health, education, NTDs and research. The core objectives of the unrestricted portfolio include increasing access to economic empowerment pathways for people with disabilities, removing barriers in market systems, and leveraging initial seed funding to secure larger donor investments.

Purpose

The key purpose of this evaluation is to review and document the experience of implementation from the past two years to inform future strategic decision making. Sightsavers is seeking a Consultancy to conduct a comprehensive evaluation aimed at understanding the models and approaches that demonstrate effective pathways towards inclusive employment, contributing to the evidence and knowledge base of Sightsavers’ economic empowerment portfolio. The evaluation will place a particular emphasis on how the design and delivery of programmes might be enhanced for future programmatic work including a deep dive into two specific project approaches, IT academies and agriculture.

The Consultancy will be expected to evaluate the project level data and materials as well as primary data collected and consider if and how the projects have contributed towards the programme theory of change.

Scope of Work

The Consultancy will evaluate:

• If the purpose of the unrestricted portfolio has been achieved
• What models or approaches demonstrate improvement in economic inclusion of people with disabilities
• What partnership models are effective in providing leadership on inclusive employment
• What prevents or motivates the provision of a full range of products and services by financial institutions to people with disabilities. How we can use this knowledge to drive greater financial inclusion

Key Deliverables

• Inception report drafted and finalised
• Desk review document/data review and analysis
• IT academy case study
• Malawi agriculture project case study
• Discussion of desk review and case study findings at the programme workshop
• Theory of Change reviewed at the programme workshop
• Consolidated evaluation report drafted
• Consolidated evaluation report completed

Timeline

The consultancy is expected to be conducted between December 2024 to end of August 2025.

Sightsavers will welcome expressions of interest from qualified independent evaluators or consultancy companies. An individual or team with members located in the relevant countries (Malawi, Kenya, Nigeria) would be preferred. The Consultancy and team members should have the following core competencies and experience.

Consultancy’s expertise

• Depth of knowledge conducting evaluations of economic empowerment programmes
• Previous experience working in West and East African countries, particularly Malawi, Kenya and/or Nigeria
• A proven track record of working on disability inclusion
• Previous experience developing and evaluating Theories of Change
• Proficiency in qualitative and quantitative research methods
• Ability to conduct comprehensive desktop summaries and case studies
• First class production of high-quality evaluation reports
• Understanding of the labour markets, socio-economic and cultural contexts of the programme countries
• Understanding of issues related to people with disabilities
• Strong project management skills, including planning, execution, and reporting
• Flexibility to conduct required data collection in Malawi, Kenya and/or Nigeria

A consultancy with a proven track record in the above will be procured to undertake the project through an expression of interest process.

The deadline for the Consultancy to submit their bid is Thursday 5 December 2024, 23.30pm GMT UK.

Interviews are intended to be conducted the week of the 9th December 2024 onwards. The interview process will be conducted virtually using Microsoft Teams, with an interview lasting up to 1 hour. A second interview may be conducted if required.

Please note due to the high volume of applications we reserve the right to close this ad early.

Payment Terms

Payment terms will be agreed between the Consultancy and Sightsavers. The fee detailed relates to staff costs, therefore please submit daily rates alongside an overall fee.

Full details of the project, Scope of Work, Key Deliverables can be found within the ToR.

To express your interest to undertake this assignment, please read the complete ToR, and complete our Expression of Interest (EoI) which can be found via the application link.  

The EoI response should include the number of days input, as well as a proposed workplan and indicative budget, daily rate for the assignment and any other anticipated expenses.

Interested bidders are also requested to include a couple of examples of previous similar work.

Selection Criteria:

Sightsavers is committed to running a fair and transparent tender process and ensuring that all bidders are treated and assessed equally during this process.

Bidder quotation responses will be evaluated against Essential Criteria, Capability Criteria, Sustainability Criteria and Commercial Criteria.  These criteria have been especially created to help SCI determine which bidder is able to offer the best quality and most commercially competitive solution to meet our needs and deliver the most effective programming to our beneficiaries.

We are looking for a Senior Trust Fundraising Officer for a maternity contract to join an inspiring international animal charity and maximise income generated from charitable trusts, foundations, multilateral and statutory sources.

This can be a homebased role with once a month in the London office.

The Charity
An ambitious charity with a long and rich history of prioritising practical, professional and sustainable solutions for animals world-wide and the communities they are part of.

You would be joining a motivated and friendly fundraising team, offering fantastic benefits including 26 days annual leave, plus bank holidays, and a career path that can grow with the organisation, as well as much more!

The Role
Research and make approaches, pitches, submissions and applications to charitable trusts and foundations (both in the UK and overseas territories within the global fundraising programme).

Actively contribute to the delivery of the trust fundraising strategy, including working to identify and research potential new sources of trust, statutory and multilateral funding.

Assist in the development of events for trusts and major donors and represent at both events and external meetings, to cultivate relationships with the aim of securing income.

Contribute to the development and delivery of an annual work plan and pipeline for the trust fundraising programme.

The Candidate
Experience of trust and ideally statutory/multilateral fundraising.

Knowledge of the current trusts and statutory and fundraising market, including potential supporters.

Experience of producing high-quality and compelling approaches, proposals, reports and presentations.

Experience of prospect research techniques, and using research.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Policy Manager

We’re looking for a high-performing, collaborative and proactive manager to lead a talented, dynamic policy team on a fixed term contract covering maternity leave.

Position: CE338 Policy Manager

Location: Homebased, UK nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings) 

Hours: Full-time, 35 hours per week (flexible working available) 

Salary: Circa £45,000 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)

Contract: This is a Fixed Term Maternity Cover Contract until March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 15 December 2024. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Dates: Week commencing 6 January 2025.

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Head of Policy and Influencing, the Policy Manager leads the policy work and the development of UK-wide, evidence-based policy positions on key issues affecting stroke survivors or those at risk of stroke. Working closely with the Policy and Influencing team, devolved nations’ leads as well as other Association teams, they will consult with internal and external experts as well as stroke survivors as part of the policy development process and ensure final positions are disseminated and used effectively.

In a busy health policy arena, the Policy Manager oversees the identification and drafting of organisational consultation responses, ensuring submissions are backed up by evidence, informed by those affected by stroke and have impact with policy makers and audiences. 

The Policy Manager is an astute, experienced policy lead. Providing expert policy advice and support to colleagues across the organisation including local system leaders, they contribute to effective horizon scanning and message development to ensure the organisation is prepared for announcements and events in the external environment. The Policy Manager will also represent the Association at external events and sit on like-minded coalitions. They also support the public affairs work when necessary, and provide policy support for the Chief Executive and other senior leaders by preparing presentations when required.

This role will be provided on a fixed term basis, to cover maternity leave within the team.

About You

As Policy Manager, you will be educated to degree level or relevant demonstrable industry experience and be willing to undertake training and continuing professional development. You’ll be a flexible team player and solutions-focussed.

You will ideally have experience of:

• Overseeing evidence-based policy positions, statements and consultation responses (or equivalent)

• Building relationships with senior policy stakeholders and stakeholder mapping and management

• Meaningfully involving beneficiaries in policy work

• Developing briefings for a range of audiences, for example parliamentarians and senior colleagues

• Experience of leading and motivating others

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further 

information on the role. 

Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. 

The organisation believes everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

The charity provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. It provides tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

The team are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of supporters and donors that they can provide vital support.

Individuality leads to a richer experience for people and better support for all those affected by stroke. 

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.

You may also have experience in areas such as Policy, Policy Manager, Policy Lead, Policy Officer, Policy and Influencing, Policy and Influencing Manager, Policy and Influencing Lead, Policy and Influencing Officer, Public Affairs. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We're looking for a Product Marketing Lead to cover for a period of maternity leave (anticipated to be for twelve months) and manage and effectively prioritise the work of Product Marketing Managers (and their teams) across squads to drive growth and engagement of all Oak products.

You would be part of an innovative organisation working to support teachers and improve pupils’ access to quality education.

WE RESERVE THE RIGHT TO CLOSE THE ROLE EARLY

Role responsibilities

• Manage and effectively prioritise the work of Product Marketing Managers (and their teams) across squads to drive growth and engagement of all Oak products
• Work closely with the Senior Digital Marketing Planner, data and research colleagues to identify and prioritise marketing and in-product initiatives and develop central messaging and positioning for priority segments
• Lead and oversee the planning, delivery and evaluation of product marketing campaigns to support the delivery of OKRs.
• Maintain specialist expertise in product marketing and be an authority across Oak (and more widely across the sector if required)

Knowledge, skills and experience

• 5+ years experience in product marketing management.
• Proven success in collecting, analysing and using qualitative and quantitative data to inform continuous improvement.
• Extensive knowledge of supporting a product’s users and driving growth.
• Experience of recruiting, developing and managing a high performing team

We’re actively looking for candidates from diverse backgrounds to work with us to shape Oak’s future. Apply for this role through Applied, a hiring platform we use that’s designed to remove bias from the recruitment process and create a fair experience for everyone.

We offer flexible working where you can base yourself at home or in a co-working office of your choice; whichever works best for you. We work a 36-hour a week and most colleagues finish early on a Friday or take every other Friday back to ensure they keep a healthy work-life balance. We believe in continually getting better as an organisation and as individuals and so there are plenty of opportunities for growth and a generous Learning and Development policy. Our team is supported with generous maternity, paternity and adoption leave so that their families get a fantastic start.

We have ambitious goals here at the Royal College of Radiologists (RCR) and are looking for an experienced and strategic Head of IT to join us to be part of the team that make them a reality. The RCR is a charity with a focus on supporting doctors who deliver medical imaging and cancer services and we require a passionate and dynamic IT professional to helps us continue making a difference.

As Head of IT, you will lead the strategic planning for the function, playing a pivotal role in shaping the technological landscape of the RCR, leading on all technology related matters across the RCR with responsibility for ensuring our IT offer remains current, efficient and effective to support our mission and strategic objectives. You will also lead and motivate our reputable high-performing IT team, managing operations to ensure excellent IT service support to the organisation is a constant. 

What you will do: 

• Lead the strategic development of the IT function.
• Provide leadership to the IT team, galvanising them around the goals. 
• Develop an in-depth understanding of our internal IT and systems infrastructure to advise on business needs. 
• Understand the function at an operational level, ensuring processes are designed appropriately and delivered consistently well. 
• Lead and develop the RCR’s programme and change boards to maintain effective oversight of changes to IT applications and digital services.
• Ensure the IT team delivers excellent customer service.
• Create and maintain effective IT Business Continuity (BC) and Disaster Recovery (DR) plans that ensure the RCR can respond to challenges.
• Develop, agree and manage the IT revenue and capital expenditure budgets. 

What you will need: 

• A strong understanding of enterprise technology solutions in a digital world.
• Skilled leader and staff manager, able to lead, motivate and develop a team. 
• Experience of setting, agreeing and implementing a strategic plan.
• Effective interpersonal skills, with the ability to negotiate and influence. 
• Strong analytical and evaluative skills. 
• Ability to plan and prioritise a substantial programme of work.

 
 

If you are an outward facing IT and programme management professional who puts the users and business needs first we encourage you to find out more about the position, the RCR and instructions on how to apply in the Head of IT candidate pack.

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Last year, 136,000 young people approached their council for help as they were homeless or at risk of being homeless. Even more alarming is that figure represents an increase of 58% from six years ago. Youth homelessness costs the UK economy an estimated £8.5bn, largely due to unemployment, and so the challenge can feel huge. But we already have the resources to solve it within the built environment sector. And that is where LandAid comes in.

We use our links to the UK’s property industry, harnessing its members’ direct capital, assets and skills to help tackle youth homelessness by awarding grants and investing in frontline charities, providing financial support, and brokering free advice and expertise to increase the impact of their support.

The Chief Financial and Operating Officer is an important new role for us, created to ensure we achieve our ambitions over the coming years by focusing on delivering better quality of management information, insights and analysis to the Board and leadership to inform decision making. A key early component of the role will be to develop a detailed four-year financial plan in line with our organisational strategy. You will also look to invest in our internal operations by driving continuous improvement and exploring emergent technologies that offer us the ability to deliver greater real-time insights to and efficiencies for our teams. In addition, you will review our risk and governance frameworks by working actively with our Board sub-committees.

Beyond finance, you will oversee our outsourced HR and IT functions, ensuring we receive high-quality and cost-effective support and have robust systems and policies in place. You will also continue our work to become an employer of choice, building on our achievements today which have seen us identified as one of the UK’s ‘100 Best Small Companies to Work For’, and shortlisted as one of the ‘Top 30 Charities to Work For’.

We are looking for a chartered accountant who brings senior finance leadership experience either at executive director level in an organisation of similar size to ours, or deputy director level in a larger organisation, most likely within a charity setting. Knowledge of the built environment and/or capital investment is advantageous, as is an understanding of the models of social investment. Crucially, you’ll be the sort of person your colleagues are keen to learn from and eager to work with, able to offer expert insight and coaching with patient enthusiasm, but comfortable in offering clear advice and direction when needed.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. If you would like an informal discussion about the role, please contact Tall Roots via their website.

mySociety is a small, purposeful charity which uses digital tools to help people to participate more fully in democracy, make governments and society more transparent and help people work together to address societal challenges. We’re looking for an experienced fundraiser who has the research, proposal writing and budget development experience to deliver on our fundraising strategy by securing new sources of income from grant making foundations and government programmes, coupled with the strategic planning and management skills to further diversify our income by building our individual donations. You’ll be providing maternity cover and working as part of a nimble, digital-first, and entirely remote team - you can work from anywhere in the UK! You will have the opportunity to meet your colleagues face to face at our quarterly in person team meetings.

The role requires developing existing connections and leads and identifying and building new relationships in order to deliver ~£1 million a year in funding. You’ll be our sole fundraiser, coordinating with our Chief Executive and brilliant, friendly, multidisciplinary programme teams to develop workable, fundable proposals, and to manage and report on grants, acting as the main relationship holder for funders. You will need to be inventive in seeking out potential new funders, and to quickly grasp how the organisation works, with a good understanding of how our technology-led climate, transparency and democracy programmes sit within and extend the reach of broader systems of impact. 

The ideal candidate will be an exceptional communicator, proactive and tenacious at finding and following up leads, flexible and collaborative in approach, with good knowledge of the broader funding landscape and relevant and active connections and networks.

This is a full-time fixed term maternity cover role for 9 - 12 months, starting in February or early March 2025. Ideally this would be a full time role, four days might be considered for the right candidate.

No recruiters or agencies, please.

What does the role involve?

• Deliver on and refine our four year fundraising strategy, building and maintaining a good understanding of the needs of each of our programmes, priorities and desired charitable goals

• Frame our current and planned activity to appropriately align with the priorities of potential funders

• Identify new leads for unrestricted grant funding to support our existing and core activity 

• Identify relevant restricted grant funding for projects that align with our existing priorities and new adjacent areas

• Lead on writing and submitting grant proposals, developing appropriate budgets, logframes, etc in collaboration with other members of the team

• Maintain effective monitoring practices in order to identify new funding opportunities

• Maintain our database of funders and potential funding contacts

• Contribute to the development of the organisation’s wider strategy, through knowledge of the funding landscape

• Produce regular reports on fundraising progress against targets

• Develop mySociety’s broader income generation work, building individual giving and other approaches as appropriate

• Own the relationship with existing funders and be their main point of contact within mySociety

• Lead on grant agreement/contract negotiations and compliance

• Ensure all relevant team members are fully briefed on the terms and conditions of funding agreements, including key deadlines

• Provide regular updates to funders on progress, and share insights and news with them

Requirements

We think this position would suit you best if you have some or all of the following:

• Demonstrable fundraising track record; both quantitatively in money raised, and qualitatively in organisational fit and sustainability

• A proactive and resourceful approach

• Great personal rapport and people skills, able to quickly make connections and build productive and effective relationships

• Breadth of experience and interest in developing different income streams

• Excellent communication skills, both written and oral - able to capture the breadth of our experience and summarise it tailored for the needs of each proposal

• Ability to develop the strategic relationship between communications, events and fundraising 

• Strong sector experience, ideally within civic technology or related fields

• Practical and organised for record keeping and reporting

• Able to assess grant opportunities and comprehensively break down proposal requirements into manageable tasks 

• Tech savvy with proven experience of relevant databases and applications

Interested in applying but not sure you have all the skills? Please apply anyway! We support learning on the job and rearranging tasks within the teams to suit the skillsets of the best applicant. Please let us know in your covering letter what your relevant experience is and where you might need to learn as you go.

Got questions? Drop an email to Yolanda Gomes

Benefits

This is a fixed-term maternity cover contract with a pro-rated salary in the range of £55,000 to £65,000 per year, plus pension (4% employer, 4% employee).

You must be based in the UK and you need to have the right to work in this country (sorry, but we can’t offer help with visas or relocation expenses).

Deadlines and dates

The application deadline is 10pm Sunday 15 December 2024 and interviews will take place in early January 2025  via video conference. We will aim to notify applicants of whether or not they will be invited to interview by the end of December 2024. 

This is a fixed-term maternity cover contract ideally starting February or early March 2025. 

Application instructions

Your application should consist of a CV and covering letter. We’ll rely on your covering letter to show us why your skills make you a good fit for this role when we are shortlisting candidates, so take your time getting it right. There will also be a practical exercise for longlisted candidates to complete.

We are particularly interested in improving the diversity of our team and we welcome applications from all suitably skilled and experienced people, and particularly from candidates with Black, Asian or other Minority Ethnic heritage, in line with our EDI strategy. 

We are monitoring our recruitment processes to ensure we are doing everything we can to encourage applications from people of all backgrounds. We would ask you to please complete our optional equalities monitoring form. The information you share in the form will be anonymous and will not influence the assessment of your application.

We will shortlist all applications anonymously. So please use your initials rather than your name on your CV and cover letter, and don’t include identifying details such as your name or email addresses on these attached documents.

Please apply directly on our website or via Workable. 

Candidates must have permission to work in the UK. Unfortunately, we are unable to sponsor visa applications.

Location: Home-based within 90 minutes travel of Central London, with occasional national and international travel  

Contract: ~Six months (ideally from January 2025), full time

Reporting to: Executive Director

Salary: ~£90,000 p/a 

Additional benefits: 30 days annual leave plus public holidays, generous pension contribution, life assurance and access to an employee assistance programme  

Deadline for applications: 10am, 9th December 2024

Summary of role 

The Chief Operating Officer (COO) is a pivotal role for our Alliance, acting as deputy to the Executive Director (ED) and leading on operationalising our strategy to protect children from sexual exploitation and abuse online.
The successful candidate will oversee broad areas including people management; financial management; organisational culture; diversity, equity and inclusion; safeguarding; risk management; legal and compliance; and governance structures. They will work closely with the Executive Director and wider staff team to ensure highly effective internal processes, systems, controls, policies and procedures are in place to enable the impactful delivery of our strategy.
We require a highly experienced operational leader with a broad skillset and a demonstrable commitment to the values of WeProtect Global Alliance.

About WeProtect Global Alliance 

The internet was not created with children in mind and can be unsafe for children to explore. Every phone and computer is a potential gateway for offenders seeking to sexually exploit children. Our Alliance generates political commitment and practical approaches to make the digital world safe and positive for children, preventing sexual abuse and long-term harm.   

Our Alliance’s geographical reach is unprecedented: 102 countries are members along with 73 private sector companies, 113 civil society and 10 intergovernmental organisations. This diverse membership is key to our ability to deliver real change. Together, we break down complex problems and develop policies and solutions to protect children from sexual abuse online. More information on who we are and what we do can be found on our website.

WeProtect Global Alliance is supported by a high-performing secretariat of eleven staff based in the UK and Belgium and is guided by an influential Global Policy Board. 

Job description 

1. Organisational leadership and people management

• Work with the ED and SMT to ensure a values-led and positive organisational culture is reflected throughout ways of working, internal communication, policies and processes, and all team activities.

• Line-manage Senior Management Team (SMT) members, operational roles and other roles as necessary (currently Head of Development, Head of Communications and Engagement, Head of Policy, Advocacy and Research, and Operations Manager).

• Chair weekly SMT meetings.

• Oversee human resources and people management processes, ensuring alignment with best practice in areas including recruitment, induction, performance management, safety, wellbeing, learning and development, and benefits.

• Ensure diversity, inclusion and equity (DEI) considerations are at the forefront of all work and decisions, working alongside our expert DEI Consultant.

• Oversee the bi-annual, in-person team retreat.

• Be a key point of contact for all team members, holding regular meetings across the staff team, to understand team members’ individual perspectives, priorities, ideas and interests.

• Provide wide-ranging advice, recommendations and high-level support to the ED.

• Deputise for the ED, leading the organisation in their absence.

2. Operational management

• Oversee the annual planning process, project management, and ongoing monitoring of the organisational Action Plan.

• Lead on the drafting, regular review, and effective implementation of wide-ranging organisational processes and policies, working with expert advisors, as necessary.

• Oversee effective contract management for partners, suppliers and consultants.

• Work with the Head of Development on proposal development, grant management and reporting, and ensuring ongoing compliance with donor requirements.

• Work with the Operations Manager to oversee functions including IT, information management, and equipment.

​2. Financial oversight

• Work with the Operations Manager (responsible for day-to-day financial management), budget holders, outsourced accountancy provider, external auditors in the UK and The Netherlands, and other financial specialists on areas including:
  • Financial systems, policies and controls
  • Annual budgeting, quarterly reforecasting and monitoring. 
  • Monthly management accounts
  • Annual statutory audits and accounts
  • VAT and tax compliance
  • Banking and payment authorisation
  • Salary benchmarking
  • Payroll
• Oversee a strong value for money culture, supported by robust policies.
• Ensure strong anti-fraud policies and procedures are in place and fully implemented.

4. Risk management, governance and compliance

• Oversee organisational risk management, maintaining the Risk Register and ensuring robust controls are in place.
• Lead safeguarding work as the SMT Safeguarding Lead; working alongside the Participation Manager and Board Safeguarding Lead to ensure robust safeguarding policies, processes, training and a strong safeguarding culture, ensuring it is a key consideration throughout all organisational activity and decision-making.
• Lead on legal and regulatory compliance issues, seeking advice from lawyers in the UK, Belgium and The Netherlands, and other experts, as necessary.
• Ensure governance structures and processes are robust and compliant.
• Ensure adequate insurance cover is in place in all jurisdictions.
• Oversee data protection and cyber-security systems, policies and processes, ensuring compliance with best practice and legal obligations.
• Oversee crisis management processes, and work as a key member of any crisis management committees.

5. Stakeholder engagement

• Liaise with the Management Board and Global Policy Board on operational and governance issues, producing reports and presentations as required.
• Maintain strong and effective relationships with a broad range of external stakeholders including Alliance members, partners, consultants, service-providers, donors, lawyers, auditors, regulators, and advisors.
• Represent the Alliance at external events when required.

6. Wider organisational responsibilities

• Commit to the mission and values of WeProtect Global Alliance, putting these at the forefront of all work and actions.
• Ensure that a commitment to diversity, equity and inclusion is reflected in all work.
• Comply with all organisational codes, policies and processes.
• Attend and actively participate in regular line management check-ins and whole team meetings, preparing updates and discussion topics, as necessary.
• Prepare and deliver reports for the Executive Director and the Board, as necessary.
• Ensure that the CRM, project management documents, impact measurement tracking and other internal databases are kept fully up to date.
• Commit to ongoing personal development and learning.
• Travel locally, nationally and internationally for work events when required.
• Contribute, as necessary, to the detailed planning and delivery of the biennial WeProtect Global Alliance Global Summit.
• Fulfil any other reasonable requests to support the best interests of WeProtect Global Alliance.

Person Specification 

Essential skills, experience and knowledge

• Strong commitment to the mission and values of WeProtect Global Alliance.

• Extensive professional experience in a comparable operational leadership role in the not-for-profit sector, an intergovernmental organisation or a social movement.

• High-level experience in people management, with advanced knowledge of human resource best practise and UK employment law.

• High-level financial management skills and experience.

• Significant experience in effectively managing organisational risk and ensuring legal and regulatory compliance.

• Proactive and able to confidently take initiative and make appropriate decisions.

• Proven ability to think strategically, solve problems and focus on clear and achievable goals.

• Highly organised, with excellent attention to detail.

• Advanced people skills, including a successful track record of establishing and maintaining strong relationships with a diverse range of stakeholders.

• Skilled communicator, in both written material and speaking, and the ability to effectively adapt information for different audiences.

• Firm commitment to equity, diversity and inclusion.

• High ethical standards and integrity.

• Fluency in spoken and written English.

• Right to work in the UK.

• Willingness and ability to travel occasionally, both nationally and internationally. 

Desirable skills, experience and knowledge

• Lived experience which may be relevant to our organisation and mission.

• Knowledge and experience of governance requirements for Stichtings (Dutch foundations) and Public Benefit Organisations, (a designation provided by the Dutch tax authorities to institutions that are focused on the general good [in Dutch: ANBI status].

• Knowledge and experience of Belgian and Dutch employment law.

• Experience of working with geographically dispersed and/or remote working teams.

• Knowledge of child rights, child protection, online harms or closely related issues.

• Experience in working with the key membership constituencies of WeProtect Global Alliance: government, private sector, civil society and international or regional organisations.

• A university degree in a related field.

• Fluency in languages other than English.

Diversity, inclusion and equity 

We welcome applicants from all sections of the community, regardless of age, sex, gender (or gender identity), ethnicity, disability or sexual orientation. We particularly welcome applicants from ethnic minorities and other under-represented groups.  

Safeguarding and values 

As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check.  

All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.

Our values are:  

• Empowerment – collaboration, innovation, challenge 

• Accountability – responsibility, delivery, safeguarding 

• Respect – honesty, feedback, inclusion