Jobs in Longsight

Manchester Mind has worked with Greater Manchester Mental Health Trust for a number of years to deliver roles within Community Mental Health Teams in Manchester.  Social Workers are a vital part of the team and we are advertising for two roles in different teams in Manchester.  The post-holders will work within integrated, multi-disciplinary teams with staff employed both by Manchester Mind and by Greater Manchester Mental Health Trust.

As a Social Worker you are a crucial member of the team. You would be proactively supporting and care coordinating a caseload of people with mental health problems and complex needs.

The full-time role would be based in North Manchester and the part-time role in Central Manchester.

Job Title:Social Worker

Base:Community Mental Health Team

Hours:37.5 hours per week

Salary: £36,915 pa

Annual Leave: 28 days + bank holidays

And

Job Title:Social Worker

Base:Community Mental Health Team

Hours:22.5 hours per week (3 days)

Salary:£36,915 p.a. (pro rata £22,149 actual)

Annual Leave: 28 days + bank holidays (pro rata)

The skills and experience that are most important to us are:

• Qualified as a social worker
• Experience of building kind relationships
• Ability to work in a collaborative way

Application documents can be downloaded from the Vacancies page of our website.

The closing date for applications will be 12 noon on Friday 3rd January 2025.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.

Team: Contact Centre

Location: Homebased

Work pattern & Salary: x 3 positions available…

• 35 hours per week (Monday-Friday), £26,796 per annum
• 30 hours per week (Monday-Thursday), £22,968 per annum
• 18 hours per week (Monday-Wednesday), £13,780 per annum

Candidates can indicate which role they would like to apply for when completing their application

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Contact Centre Advisor:

• As Contact Centre Advisor you will be the first port of call for enquiries coming into the Contact Centre from members of the public
• Through our various contact channels, you will provide accurate advice and information, ensuring members of the public receive a prompt, professional and courteous service that underpins and enhances Cat Protection brand and reputation

About the Contact Centre team:

• We sit within the Marketing & Income Generation directorate
• The Contact Centre team is responsible for answering queries from members of the public through our multiple contact channels; telephone, email, website and social media. On average, the Contact Centre responds to over 100,000 contacts each year, helping thousands of cats, their owners and members of the public. We aspire to provide great customer service to all those who contact us.
• We currently have a team of 27  

What we’re looking for in our Contact Centre Advisor:

• A minimum of 2 years’ experience in a Contact Centre role
• Experience of working across multiple communication channels including calls, emails, social media and chat functions
• Excellent telephone manner with superior listening, verbal, and written communication skills
• Experience of handling difficult customer interactions and resolving complaints
• Strong Microsoft Office experience including Word, Excel and Outlook
• Able to work on own initiative, accurately and under pressure

What we can offer you:

• range of health benefits
• 25 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 5th December 2024 (Advert may close early when substantial applications are reached)

Virtual interview date: w/c 9th December 2024

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Location:  Remote with regular travel

Our office is based in Downton and that’s where our monthly Executive Team meetings are held. The charity’s board meetings are typically held in London, so applicants are likely to be living in the south of England. We are a remote working charity, and colleagues in the Services Directorate are based in geographies right across the UK – our Service Director will need to be able to travel to stay connected with our work and responsive to external commitments.

About us

At Help for Heroes, we believe those who serve our country deserve support to live well after service. Every day, men and women leave their careers in the Armed Forces because they are wounded, injured or sick; their lives changed forever. We help them, and their families, to recover and live well after service.

And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:

Innovative – Collaborative – Authentic – Resourceful – Energetic.

About you

You’re an energetic, highly motivated and compassionate professional focussed on making a definable and durable difference to those in the Armed Forces community who are facing challenges after service. You’ll have expertise in creating, leading and managing programmes of high-quality support which delivers impact. You’ll nurture a culture of excellence, innovation and continuous improvement – and you’ll have all the skills to implement creative programmes which inspire funders and deliver in the most efficient and effective way for those we support. You’ll be a skilled communicator, adept at building collaborative relationships with internal and external stakeholders and advocating for the needs of our veterans and their loved ones.

About the role

We are seeking a dynamic leader to provide strategic and operational leadership for our charity, ensuring high standards of governance and, where appropriate, clinical and care excellence. The role involves increasing the impact and reach of our services through co-creation and development of our services and building strategic partnerships and relationships. As a key member of the Executive Team, you will act as an advocate on behalf of our beneficiaries; internally shaping the charity’s work, and externally working to influence others and increase our visibility.

For more details about this role, the application process and key dates please refer to attached role overview document.

Just Treatment is excited to be hiring a Youth Mental Health Organiser to work alongside our Senior Youth Mental Health Organiser and young people directly affected by the youth mental health crisis. This role focuses on supporting young people to lead powerful campaigns that hold the corporations driving and profiting from the youth mental health crisis to account.

If you’re passionate about empowering communities and creating systemic change, we’d love to hear from you!

Just Treatment is a growing patient-led campaign fighting to ensure everyone gets the healthcare they need by demanding that the government acts to put patients before corporate profits. We believe the only way we can achieve these changes is by building a movement of those directly affected by the problem to challenge the power of the pharmaceutical and health industries. We have a track record of high impact campaigns that have changed the lives of the people we work with, and thousands of NHS patients, by forcing corporations and politicians to move.

Our approach is centred on deep organising with a cohort of patient leaders who have been directly impacted by the health injustices on which we campaign. This group steer and lead our campaigns, but are supported by a much larger group of volunteers and supporters. This role will be focused on our campaign strand around the crisis in young people’s mental health, focused on the role that late-stage capitalism is having on both the drivers of poor mental health, mental illness, and madness, and the ineffective responses to this crisis.

The role has two distinct parts: providing administrative support that facilitates the work of the Senior Youth Mental Health Organiser; and identifying and developing the leadership of young people directly affected by these health injustices and their families, building trusting relationships that ensure they are able to shape the strategy and lead the campaigns that win tangible improvements in the mental health and wellbeing of the people we are campaigning with and for.

You will work with key external allies to coordinate and multiply our campaigns, and ensure there are meaningful actions volunteers and supporters can do to further our campaign goals . You’ll love working as part of a collaborative, small team and you’ll thrive on building trusting relationships with the people you work with. And you’ll be committed to taking on David Vs Goliath fights for justice.

Check out our website for more info and how to apply!

Prison Facilitator - HMP Manchester

Location: HMP Manchester
Salary: £27,584
Hours: 35 hours
Department: Prison delivery
Job Type: Full time
Contract Type: Fixed Term Contract

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Manchester. 

Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising opportunities for people in prison to learn to read.

You will have some experience of prison settings, underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach. This can be a tough environment, so the ability to work responsively, whilst feeling comfortable in a standalone role, is crucial.

This role is a fixed term role until 1st June 2025 

The role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

‍Interviews are planned for Tuesday 14th January 2025

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-218407

Learning Disability Caseworker

Are you passionate about improving the lives of people with a learning disability? Do you have experience in delivering complex advice and casework? If so, we have the role for you.

Mencap are recruiting for a 2 x Learning Disability Caseworker's (LDC) to give advice and undertake complex casework on Social/Community Care and Health concerns for people with a learning disability, their families, carers, and professionals working with them. The ideal candidate will, as a minimum, demonstrate knowledge in the areas of:

• Mental Capacity and best interest decision making
• Access to health services and the impact of health inequalities
• Safeguarding
• Care Assessments, Financial assessments, and care charges

The Learning Disability Caseworker role can be based with where you want to work, with some travel to casework venues and our Peterborough office. 

We have a full-time role (37.5 hours) on a fixed term contract until March 2026, and a part time (30 hours) role on a fixed term contract until September 2027.

We are an equitable, diverse, and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

Mencap is committed to providing excellent quality information and advice casework, enabling people with a learning disability and their families to access critical services and support. The casework service is outcomes focused and the successful candidate will be expected to demonstrate the positive impact that their casework has on individuals and families.

Do you have the key skills for a Learning Disability Caseworker?

• Level 3 qualification in giving advice or an equivalent relevant qualification/experience 
• Strong communicator with analytical skills. 
• Experience of working in an outcomes and impact focused advice service.
• Experience of working with a CRM system and keeping clear advice records is essential. 
• I.T skills and the use of Microsoft Office tools.
• Well-developed listening and diagnostic skills.
• Knowledge of social care issues and health issues and how they impact on people with a learning disability.
• Knowledge of social care and healthcare law.
• The ability to communicate clearly in another language is desirable, but not essential.

If either of these positions sound like the role for you, please apply now with an up-to-date C.V. outlining your skills and experience. This vacancy will close on Thursday 12th December and interviews will take place shortly afterwards. 

Benefits

In addition to knowing that your work positively impacts people's lives, you will receive fair pay and enjoy a comprehensive range of rewards and benefits as one of our employees. (T&Cs apply based on contract).

• 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
  
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

• Providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
• Providing advice through our help lines and web sites

Do you want to work with a leading advocacy charity organisation supporting those in need?  

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? 

Are you keen to make a difference to people who want to be heard? 

Then come and join us here at VoiceAbility. 

We have an exciting opportunity for an Advocate to join our team in Oldham.  Your role will require you to travel to locations such as hospitals and care homes across the area to meet with clients and professionals and be home based for administration; therefore, a suitable home internet connection is essential. 

About us 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website. 

About you

Desirably you will have some experience of working as an Advocate, providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.

Benefits:

• 28 days annual leave plus bank holidays, pro-rata
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us for further options.

How to apply

To apply for this role please sign up for a recruitment account on by clicking the apply button on our website. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications: 10/12/2024

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Team Leader

We have an exciting opportunity to join a charity as a Multi-Crime Team Leader in Wiltshire, working 30 hours a week.

Do you want to make a difference every day? Do you want to lead and inspire a team to achieve their goals, continually learn, and adapt to provide the best service for victims of crime? If yes, then we’d love to hear from you…

Position: 5811 Team Leader

Location: Home-based with extensive travel throughout Wiltshire and Swindon

Hours: Part-time, 30 hours Monday- Friday 9:30am-4pm

Contract: Permanent

Salary: £23,664 per annum (£29,580 FTE)

Closing Date: 20th December 2024. We reserve the right to close this vacancy early, if enough suitable applications are received. 

The Role

This role is home-based, but will require extensive travel across Wiltshire and Swindon to attend in-person meetings and work from various community hubs.

As the Wiltshire Team Leader you will:

• Ensure the delivery of excellent services to victims of crime and retain and develop contracts for services by supporting and managing operational staff

• Work collaboratively with the Operations Manager and management team, in order to achieve the implementation of work force plans and the development of the service to maximise positive outcomes for those that access the service

• Proactively promote the service, raise awareness of services & work with professionals collaboratively to improve the access to and quality of services

About You

An understanding of the Criminal justice system and the impact of crime on victims and witnesses are essential for this role, as well as experience of the following: 

• An understanding of legislation relating to equal opportunities and diversity, inclusivity, safeguarding and risk assessments

• A practical understanding of the requirement for confidentiality and safe working practice and maintenance of records in accordance with the Data Protection Act and other legal requirements

• Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery

• Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus

• Excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals. 

In Return…

Benefits include:

• Flexible working options including hybrid working

• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays

• An extra day off for your Birthday

• Pension with 5% employer contribution

• Enhanced sick pay allowances, maternity and paternity payments

• High Street, retail, holiday, entertainment and leisure discounts

• Access to our financial wellbeing hub and salary deducted finance

• Employee assistance programme and wellbeing support

• Ongoing training and support with opportunities for career development and progression

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. 

As part of the commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. The charity is also a Disability Confident Employer and provides a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of the selection process, the team will be happy to make reasonable adjustments to enable you to perform at your best.

You may have experience in areas such as Criminal Justice, Case Worker, Victim Liaison, Victim Care, Domestic Violence Advocate, Crime Coordinator, Head of Victim Services, IDVA, etc. 

Please note this role is being advertised by NFP People on behalf of our client.         

About The Role
Closing date: 27th Nov
We are looking for a compassionate leader to take our Internal Communications and Engagement function to the next level as we enter the next phase of our Help and Hope strategy in 2027. You’ll be a culture champion, inspiring storyteller, digital innovator, and cross-organisation relationship builder.
This is a leadership role within our People Directorate and will head up a collaborative Internal Communications and Engagement team that is focused on evolving our culture framework and creating an inspiring workplace through communications. A key pillar of the role will be championing colleague voice through our forums and lived experience networks, supporting both our employed and volunteer colleagues.
This role will lead the team to create a framework for culture development that is focused on driving our bold ambitions as a charity and having a demonstrable impact. We are at an exciting juncture as an organisation as we are mid-way through our strategy and there is a huge potential to help shape the direction of travel for colleagues when it comes to communications and engagement.
You will join our heads of community and be working with senior leaders across the organisation so experience of influencing, joining the dots and working collaboratively across large organisations will be important.
You’ll also play a key role in the People Directorate to build a compelling people experience and vision to enable colleagues to go all in and do the best work of their lives in support of our cause.
You will be building on strong foundations of comms and engagement best practices and have scope to shape what comms and culture at the Society could look like for the future that will ultimately have the greatest impact on those living with dementia.
It’s a varied and creative role – from shaping the organisational narrative, through to innovating creative ways to engage and leading events that inspire - creating a culture of open and transparent communication are all part of this role.
You'll be a citizen of the Society and an all-around visible ambassador for conferences, team days/meetings etc.
We know that Communications isn’t as diverse a discipline as it could be. So, we’re actively encouraging applications from under-represented backgrounds to apply as our communications and the culture that is being shaped at the Society must be reflective of all the different communities we serve.
Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction.  This is a wonderful achievement and we're incredibly proud, as this is a fantastic testament to all the people who make up Alzheimer’s Society.
About you

- You’ll be a compassionate leader; guided by insight and data and curious about the power of culture and communications in supporting teams to create the greatest impact for those living with dementia.
- A real team player, with a desire to understand the workings of the Society to help shape the approach to sharing information, storytelling and cultivating conversations.
- You’ll be driven and keen to understand the impact of the communications that you are sharing and a key enabler of fostering inspiring storytelling across our whole organisation.
- A forward-thinking, progressive leader, you’ll be adept at drawing on influences from across a range of domains to shape the future of internal communications and engagement in the Society.
- You’ll be someone whose approach is rooted in thinking through ‘how can we innovate this to make it better?’, helping to create and shape the bigger picture when it comes to communications and a culture of belonging and striving to make our communications as inclusive as they can be.
- You’ll be excited by the opportunity to explore new ways to communicate and engage and build on existing insights to shape that approach, while also being intentional about equity, diversity, and inclusion in your every day and influencing across the organisation.
- This is an exciting time to be part of the Society as we deliver our Help and Hope strategy and strive to make dementia the priority it needs to be. It’s an influential and game-changing role with the scope to get involved in the full breadth of communications and culture campaigns.
- You’ll be joining an engaged organisation where our decisions, actions and words are shaped by our values of determined to make a difference, trusted expert, better together and compassionate.

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

The Green Party is going places. We now have 4 MPs and a record number of Councillors. As Press Manager, you’d be at the heart of this political movement, helping shape and direct all the media outreach of the party.

You will be working alongside our existing part-time job-share Press Manager ensuring a smooth consistency in output throughout the week. We offer hybrid working. Ideally you will be based in London but this is flexible.

The Press Manager will promote a positive image of the Party and its key public figures in line with these strategies, as well as helping achieve favourable coverage in the media under the direction of the Head of Communications.

You will thrive in fast-paced environments, be flexible, quick-thinking, decisive, and have good political antennae. You will write like a dream, manage competing priorities calmly, have excellent interpersonal and communications skills, and be able to explain just why our representative would be the perfect person for this television slot or radio show, all while being intrinsically motivated by environmental and social justice.

Applications close at 10am on Wednesday 15 January 2025.

We are partnering with Tearfund on this new role, which will co-lead the Church and Supporter Engagement team.  This role, the Head of Church and Supporter Engagement (Churches), will focus on developing relationships with churches to maximise income and engagement.

Tearfund is a Christian organisation who work with local churches and organisations in over 50 countries to tackle the complex challenges of poverty and support the lives of those in greatest economic need, through sustainable development, and by responding to disasters and challenging injustice. Their vision is to see people freed from poverty, living transformed lives and reaching their God-given potential.

You will be responsible for growing the number of churches giving and engaging with Tearfund, growing the number of individuals engaged through churches and events, retaining and building loyalty among existing supporting churches, and growing income and engagement with new church networks.

Your responsibilities include achieving challenging annual fundraising targets, both cash income and regular giving, aligned with the UK fundraising strategy. You will work to ensure that all fundraising activity is aligned with Tearfund’s wider vision, mission, and brand identity. As part of this, you will manage agency partners for fundraising campaigns and will be responsible for a large, complex budget. You will lead a team of approximately 25 people across the UK

Your leadership will be vital in shaping a team culture of growth, ambition, and spiritual leadership. You’re someone who sees fundraising as more than just a numbers game - you see it as a ministry, building a network of supporters who share a heart for Tearfund’s mission.

For more information, please contact Adam Stacey, Managing Director, Charisma Charity Recruitment.

Applications should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the equality act 2010 it is a genuine occupational requirement that the postholder is a practicing evangelical Christian and in agreement with the Tearfund statement of faith.

Closing date: 6 January 2025
Interviews with Charisma: Must be completed by 13 January 2025
First-stage interviews with Tearfund: w/c 20 January (online)
Final-stage interviews with Tearfund: 3 February (in-person)

Job title: PA & Assistant Company Secretary

Ben is the automotive industry charity dedicated to individuals who have worked in or work in the automotive industry and their family dependants. We are committed to provide health and wellbeing support for life to empower our automotive family to live their best life and be there for those who are struggling or in crisis.

Job Overview

The PA & Assistant Company Secretary will help to ensure that Ben operates within its charity regulatory framework and adheres to best practice in charity governance. This role will be a central administrative and secretarial point of contact for the CEO primarily, liaising and providing support to Ben’s Board of Trustees, maintaining governance documentation, ensuring compliance with relevant legislation supporting the overall governance framework and administration requirements and statutory obligations of the charity.

Key Responsibilities

PA to the CEO

• Diary Management: Proactively manage the CEO’s calendar, schedule meetings, and prioritise appointments.
• Correspondence Handling: Screen and manage email, telephone, and other correspondence on behalf of the CEO, ensuring timely responses.
• Meeting Support: Organise and coordinate internal and external meetings, including preparation of agendas, presentations, and minutes.
• Administration Support: Provide ad hoc administrative support to the CEO and wider senior leadership team when necessary (including support for personal and credit card expenses).
• Travel Arrangements: Book travel, accommodation, and logistics for the CEO and senior management team as required.
• Documentation & Filing: Maintain confidential files, documents, and records, ensuring they are well-organised and accessible.
• Liaison: Act as the first point of contact between the CEO and stakeholders, both internally and externally.
• Project Support: Assist with special projects and ad hoc tasks as requested by the CEO.

Assistant Company Secretary

• Board Support: Assist with the organisation of Board and Committee meetings, including preparation of agendas, distribution of board packs, and taking accurate minutes.
• Governance: Support the Company Secretary in ensuring that the charity complies with its governing documents, legal requirements, and regulatory obligations (e.g., Charity Commission, Companies House).
• Document Management: Maintain statutory records such as the charity’s register of trustees, members, and other company documents.
• Filing & Compliance: Support the filing of statutory returns, annual reports, and other regulatory submissions.
• Policy Monitoring: Help to monitor governance policies and procedures, ensuring that they are updated in line with best practices and legal developments.
• Trustee Liaison: Provide administrative support to trustees, ensuring they are informed and prepared for meetings.

• Event Coordination: Assist in organizing charity events, fundraising activities, and other organizational initiatives.

Person Specification

Essential Skills & Experience

• Proven experience as a PA or Executive Assistant, preferably within a charity or non-profit organization.
• Knowledge or experience of charity governance, legal compliance, or secretarial duties.
• Strong organizational skills with the ability to multitask and prioritize a varied workload.
• High degree of professionalism, integrity, and confidentiality.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong minute-taking and document preparation abilities.
• Ability to work independently and collaboratively within a team environment.

Desirable Skills & Experience

• Previous experience as an Assistant Company Secretary or knowledge of corporate governance.
• Understanding of UK charity law and governance standards.
• Qualification in business administration, legal studies, or related field.

Personal Attributes

• Proactive and self-motivated with a keen eye for detail.
• Diplomatic and professional when dealing with internal and external stakeholders.
• A positive, ‘can-do’ attitude with flexibility to adapt to changing priorities.
• Commitment to the mission and values of the charity.

Ovacome Support Services Officer, reporting to the Head of Support Services.

Pay scale: £25,500 – £33,000 per year (full time), pro-rata if part time

Hours: 21 hours (part time) to 35 hours (full time) per week, with flexibility around core operational hours.

Location: Home-based with an appropriate working space where confidentiality can be assured. Able to attend monthly meetings in London and travel for work.

Contract type: Permanent

We would be happy to consider applications from those with a caring or parenting role and to consider flexible or part-time working to accommodate the right candidate. Both external and internal supervision will be given to the successful candidate.  You will be given both internal and external training as well as internal supervision and external clinical supervision to support you professionally and to maintain a healthy work/life balance.

We are looking for someone who is passionate about supporting those affected by ovarian cancer through a people-centred approach. You must be experienced in providing support services, well-organised and approachable. You will be an important member of our staff team.

Role Description

You will work within the support team in providing the first point of contact for all support enquiries to Ovacome, via telephone, email, text, instant chat, Skype and social media channels.

You will provide information and support on a wide range of ovarian cancer issues, including broader issues around living with cancer, ensuring that all information is evidence based and up-to-date.

You will assist in the moderation of the My Ovacome support forum and provide information where required to members.

You will assist in keeping the Support Services information on the Ovacome website up-to-date.

You will keep full, accurate, contemporaneous records of all enquiries following Ovacome policies and procedures, including confidentiality and data protection. You will maintain and update records on the Ovacome database.

You will assist in the organisation and facilitation of Ovacome groups as required.

You will maintain knowledge of clinical and research developments in ovarian cancer through relevant journals, attending conferences and liaison with healthcare professionals.

You will assist with the production of reports as required.

You will participate in regional support events as required, liaising with local services prior to the event. 

You will contribute to the Ovacome magazine and our information resources as needed.

Salary - £24,570 per annum

Full time – 37.5 hours a week

Contract - Permanent

Closing date: Thursday 12th December at 11.30pm

Are you looking for an interesting role that will enable you to make the most of your office-based skills and flair for customer service within a friendly and highly professional team? Then join Shelter as a Service Administrator and you could soon be playing a vital role within our Manchester hub.

About the role

You will play an essential role in ensuring that our services run smoothly and meet their contractual and quality requirements. You will carry out key administration functions across both Hubs, including Health and Safety, dealing with telephone and face to face enquiries, processing referrals, data inputting and analysis, administering petty cash and carrying out key finance functions such as credit card requisitions, invoice processing and supporting with management accounts variance reporting.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

We are looking for someone who is passionate about tackling social injustice. You will need to be well organised, with excellent time management and multitasking skills and the ability to thrive in a fast paced environment. You have proven experience of using a range of IT tools, including case management systems, data handling, Microsoft Office applications, internet and email and can demonstrate excellent communication skills in person, on the phone and written.

You enjoy learning new skills and can review processes to increase efficiency, as well as being able to share your knowledge with others. A firm believer in providing the very best person-centred customer care, you have a strong work ethic and a flexible approach, while an understanding of working with people who have suffered disadvantage, prejudice, or trauma would be an advantage.

Benefits

We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

About the team

You will be part of an existing multi-disciplinary team that offers housing and homelessness advice and support across Greater Manchester. It consists of a solicitor led legal team providing advice and representation, and an advice service providing advice, support and guided self-help to people with housing, debt or welfare benefit issues. There is also a committed and skilled team of volunteers that offer peer support, mentoring and more general volunteering adding significant value to our core service offer.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the 'About You' points outlined in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.