Jobs in Longfield

About the Role

Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. MAP is the leading UK charity delivering health and medical care to those worst affected by conflict, occupation, and displacement, in the occupied Palestinian territory and Palestinian refugee camps of Lebanon.  

To ensure individual supporters are treated in a responsive and respectful way.  Also, to support the Fundraising team with the maintenance of records / transactions and assist with the management of MAP's fundraising database: Microsoft Dynamics.  

About You

As a Supporter Care & Database Assistant you will be the first point of contact for our supporters, community groups, organisations, media representatives & others who get in touch with MAP directly by phone, email and by post.
You will ensure that data entry into our fundraising database: Dynamics, is accurate and kept up to date, to enable us to steward our supporters effectively.
You will also be responsible for banking donations received at our London office and thanking our wonderful donors.
We’re looking for someone who is passionate about providing excellent customer service and is a clear communicator. You’ll understand how important it is for MAP to engage with our supporters effectively to ensure lasting relationships. 

Duties and key Responsibilities

  Be responsible for responding to supporter enquiries by telephone, letter and email, within our service level agreements.      as well as handling outbound supporter care calls and other communications.

• Process donations from multiple income streams, ensuring supporters are thanked according to internal guidelines.

• Maintain supporter and organisational records in our database. 

• Using data securely and with best practice data protection principles in line with GDPR.

• Help MAP to maximise return from the Gift Aid scheme by ensuring declarations are added correctly and updated where necessary.

• Develop & maintain effective working relationships with colleagues in & outside of fundraising.

• Carry out ad-hoc tasks when necessary, as discussed & agreed with the Supporter Care & Database Manager.

Other responsibilities

• To assist with the banking of cheque and cash donations received at head office.

General Responsibilities

• Support the mission, ethos and values of MAP

• Support and promote diversity and equality of opportunity in the workplace

• Work collaboratively with others in all aspects of our work

• Represent and be an ambassador for MAP

• Maintain and improve competencies through continuous professional development

• Abide by organisational policies, codes of conduct and practices

• Treat with confidentiality any personal, private, or sensitive information about individual organisations and or clients or staff and MAP data.  

Person Specification

Experience

• Experience of supporter or customer care

• Experience of customer relationship management (CRM) databases

• Experience of using Dynamics is desirable

• Experience of transaction processing, e.g. credit cards, cheques

Skills and abilities

• Good interpersonal skills and an excellent team player. Someone who is open, able, and willing to deliver beyond a personal brief

• Ability to work well under own initiative, meet deadlines and have a good attention to detail

• Interest and ability to learn technical skills relating to the functions of the fundraising database.

• Good communicator with an ability to share information in clear and concise language

• Strong attention to detail

Education/training

• Able to use a computer with confidence, advanced MS Office desirable 

Personal attributes and other requirements

•Commitment to a zero-tolerance policies on sexual exploitation & abuse/safeguarding. 
•Commitment to anti-discriminatory practices and equal opportunities.
•Commitment to the values and ethos of MAP (Solidarity, Dignity, Impact & Integrity).

• An ability to apply awareness of diversity issues to all areas of work

• Ability and willingness to work weekends/evenings on occasion to support events and other charity activities in the UK, and to travel overseas where necessary. 

Note: We encourage all interested applicants to apply even if they don’t meet all criteria in the person specification 

Us 

Population Matters is an environmental charity, working to ensure that our population can co-exist in harmony with nature and prosper on a healthy planet. 

We campaign for people to consider choosing smaller families and to consume sustainably; we believe in a multifaceted approach to confronting climate change and tackling biodiversity loss. 

Our vision is of a future in which our population co-exists in harmony with nature and prospers on a healthy planet, to the benefit of all.

Our mission is to drive positive, large-scale action through fostering choices that help achieve a sustainable human population and regenerate our environment. 

You 

Are you a creative strategist with expertise in digital content and social media? Do you thrive on creating and managing impactful campaigns that drive change and engagement? 

We are looking for a skilled Content Specialist to play a leading role in planning, creating and adapting digital content strategies that amplify Population Matters’ mission. With your innovative approach, you will ensure our campaigns remain timely, impactful and responsive to emerging trends. 

As part of our small, collaborative team, you will develop engaging content across multiple formats, commission high-quality material from internal and external creators and use your expertise in social media and analytics to grow our influence and connect with diverse audiences. 

If you are successful, you will be a key player in shaping our campaigns and maximising our global impact. 

How we’ll do things 

Population Matters is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law. 

We will use blind recruitment practices to minimise unconscious bias.

The deadline for applications is midday on Wednesday 18 December. We will hold interviews on w/c 6 January, remotely, with Dominic Nutt, Interim Head of Campaigns and Communications, Ben Stallworthy, Digital and Communications Manager and Madeleine Hewitt, Campaigns and Media Officer. 

Thank you for your interest in Population Matters. 

Salary: £36,000, non-negotiable.

Working Pattern: We promote and encourage flexible working all types, in line with our new flexible working policy.

Location: Home-based in the UK or internationally, with occasional travel and access to our office space in London.

Benefits: 25 days’ annual leave pa; additional three days’ closure over Christmas; employer pension contribution 6-8%, employee matching contribution min 2%; Employee Assistance Programme; we fund and encourage CPD.

This is a high responsibility role that promises tremendous growth potential, with the chance to work across multiple geographies. The position of Senior Analyst, at Bridges Outcomes, will support education projects funded by Sustainable Development Goals Outcomes Fund (SDG OF). Reporting to the Programme Manager, the primary focus of this position will be the successful delivery of the Sierra Leone Early Childhood Education (SLECE) initiative. However, we also anticipate this role to play a significant part in contributing to Ghana Education Outcomes Programme (GEOP) and Rwanda Early Childhood Education Programme, leveraging overlapping themes and collaborative opportunities across these impactful projects.

Sierra Leone Early Childhood Education (SLECE)

The Government of Sierra Leone (GoSL) has partnered with the Education Outcomes Fund (EOF) and Lego Foundation to design and support SLECE to achieve the following goals:

1. Opening of new community-based centres that meet minimum safety requirements defined by GoSL.

2. Increased access using children’s attendance measured at various points in time.

3. Quality of settings & practices. Using local ECCE standards to measure structural quality (i.e., physical settings) and BEQI to measure process quality (i.e., teaching interactions, including the implementation of play-based pedagogy).

4. Improved children’s holistic development outcomes for children 3-5 using IDELA. 

Interventions are expected to be implemented across 3 contractual lots, each with its own delivery partner and unique approach. SDG OF is partnering with three different delivery partners, BRAC, Plan International and ChildFund, for delivery in all lots. Implementation for SLECE is expected to start in December 2024 and is expected to conclude in December 2028.

Ghana Education Outcomes Programme (GEOP)

The Government of Ghana has obtained World Bank’s funding to support the government’s strategy to improve basic education in Ghana, called Ghana Accountability for Learning Outcomes Project (GALOP). Part of this programme of work has been commissioned based on outcomes with the objective of “strengthening support for schools and Out of School Children (OOSC)”.

The programme will be delivered in approximately 22 rural districts, along with Kumasi and Accra urban centres. The rural districts are grouped into six contracting Lots with 85-100 schools each, with the two urban centres acting as another Lot. The programme will consist of two key components: (1) Accelerated Learning Programme (ALP) to support OOSC transition into mainstream schools and (2) Mainstream School Improvement Programme (MSIP) to support learning in GALOP beneficiary schools.

Out of the 6 rural lots, SDGOF is partnering with 2 different delivery partners, Rising and School for Life, to support interventions in Lot 3 and Lot 6. Implementation for GEOP started in January 2023 and is expected to conclude in December 2026. SDG OF is also partnering with Plan International to deliver in the Rural Lot from October 2024 to December 2026, this lot will only have the ALP component.

Rwanda Early Childhood Education Programme is currently in its procurement phase, with more details of the design expected to be finalised by end of the year 2025.

For more details, visit Bridges Outcomes Partnerships website

1. Purpose

The Impact Senior Analyst will be accountable for:

· Strategically guiding delivery partners in the development and implementation of effective MEL (Monitoring, Evaluation, and Learning) strategies.

· Enhancing the data capabilities of delivery partners, with a strategic emphasis on effective decision-making.

· Developing robust predictive models and frameworks that enable the team to forecast outcome achievements with confidence.

· Creating and disseminating actionable insights and learnings to support delivery partners and internal teams, emphasizing strategic problem-solving to enhance outcomes.

· Ensuring that delivery partners within the programme adopt data-driven approaches to continuously refine and improve service delivery.

· Leading and standardizing data analysis efforts across programmes, driving improvements in services, systems, and processes through collaborative work with the team.

· Spearheading the development of templates and process frameworks that empower delivery partners to achieve operational excellence.

· Overseeing and fulfilling comprehensive reporting requirements, including the preparation of impact assessments and reports for commissioners and the board.

· Strategically supporting financial processes by overseeing invoicing and budgeting to enhance financial efficiency and sustainability of projects.

2. Key Responsibilities

Delivery Impact

· Contribute to the development of an M&E framework for each education programme, with special focus on SLECE, that monitors the impact of projects and progress towards strategic and operational objectives.

· Facilitate collaboration among data analyst teams from delivery partners to proactively address challenges and co-create solutions aimed at enhancing service delivery

Process Improvement

· Lead strategic initiatives to enhance team efficiency and effectiveness.

· Refine and adapt existing working files and tools to optimize usability and performance, while evaluating current practices and identifying opportunities for substantial improvements.

· Identify opportunities for process automation and improving utilisation of management data

 

Data Analysis

· Deliver high-quality statistical analysis and comprehensive impact reports to engage diverse stakeholders and provide meaningful insights that include short, medium, and long-term projections for enhanced programme impact.

· Ensure the relevance and effectiveness of data dashboards by integrating early warning systems to highlight priority areas for action.

· Provide mentorship and strategic oversight to M&E teams within delivery partners, ensuring the effective completion of roles and responsibilities.

· Maintain meticulous attention to detail and ensure high standards of grammar and accuracy in all documentation.

Data Integrity

· Collate and update volumetric and programme data and systems, continually developing and refining data collection processes.

· Strengthen data reliability by enhancing data flow from beneficiaries through to final reporting.

· Ensure compliance with data protection legislations when retaining and sharing information.

· Identify opportunities for process automation and ease of access to information.

Impact Presentation

· Deliver consistent, aggregated representations of project performance against targets, ensuring clear and compelling presentations.

· Partner closely with the Programme Director and Manager to create and deliver engaging and accurate programme outcome presentations.

· Tailor communication to suit varied audiences, including formal presentations for high-level stakeholders.

 

Relationship Management

· Collaborate with Analyst colleagues to streamline data processes, minimizing manual interventions where possible.

· Foster strong, professional relationships with delivery partners to ensure a positive and effective engagement experience with BOP.

· Work collaboratively with finance and investment teams to monitor programme invoicing and maintain awareness of the intersection between outcome achievement and the financial status of the project.

· Actively contribute to stakeholder meetings and forums, demonstrating focus and attentiveness to discussions

3. Experience, Skills, and Abilities

To take on the above responsibilities, we will be looking for you to demonstrate strengths in the following competencies:

· 1 to 3 three years relevant post-graduate professional experience in education, international development, consulting, or similar sectors.

· Curious and Inquisitive: You crave knowledge and consistently seek learning opportunities.  You look for patterns and ask questions that nobody else has thought to ask.

· Data and Analytical Skills: You are good with numerical data and analysis and can accurately assimilate information and develop critical insights to inform decisions.

· Problem Solving: You can make sense of something complex and recommend practical solutions.

· Adaptable:  You can adapt easily to changes in work. You are flexible and act as an advocate for change.

· Communication: You can confidently communicate your ideas verbally and in writing. You can simplify complexities and adapt your communication so others can understand.

· Autonomy: You take ownership of your tasks and can plan and manage your own time to achieve them.

· Relationship Building and Teamwork: You can build credible and trusting relationships internally and externally, including with people from different cultures and backgrounds.

· Attention to Detail: You are detail-focused and ensure the work you produce is accurate and of a high quality.

· IT and Data Analytic Skills: You have a strong working knowledge and understanding of Word, Excel and PowerPoint, and you embrace the opportunity to learn new IT applications.

· Previous Power BI experience would be advantageous.

· Ability and desire to travel to Sierra Leone and similar contexts.

Benefits

To reward your hard work and dedication, we offer a competitive salary package and exceptional opportunities for growth, working alongside a global team of market leaders in outcome-based contracts.

What we will offer you

We are a flexible working employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.

• We offer a Salary Sacrifice Pension Scheme.

• We offer 4 x Life Insurance, Income Protection Insurance and Wellbeing benefits & resources, including YuLife which provides easy access to wellbeing tools, benefits and support services and the opportunity to earn rewards for wellbeing management

• We also offer Private Medical Insurance on successful completion of your probation period.

• You will be able to access Learning and Development opportunities.

Application process

PLEASE NOTE: We are only accepting applications through our recruitment platform Applied

The closing date for applications is 9am 9th December

First round interviews are likely to take place w/c 16th December

This is a fantastic opportunity to work as part of our housing management organisation that is rich in history with a thriving, vibrant, and diverse community. Delivering on behalf of our housing landlord, you will oversee the estate service ensuring the estate cleaning and grounds maintenance is carried out to a high standard that will enable our communities to thrive.

The postholder will be responsible for working together with the Estates team, contractors, SW9 operational managers, and the wider staff team. To lead an efficient and effective team within the customer services department to deliver a high-quality customer focused service in line SW9 objectives.

You will be leading a team and provide services to approximately 1,800 properties, ensuring that our services are fit for purpose and offers our residents excellent customer service.

 

Key Responsibilities:

· Manage Estate Service: Oversee and coordinate all estates activities, ensuring timely and cost-effective solutions.

· Team Leadership: Lead and support a team of staff and contractors, fostering a collaborative and efficient working environment.

· Budget Management: Control and monitor budgets, ensuring projects are completed within financial constraints.

· Customer Service: Maintain high levels of customer satisfaction by addressing tenant concerns and feedback promptly.

· Reporting: Prepare regular reports for senior management, highlighting performance metrics and areas for improvement.

About you:

We are seeking a highly motivated and experienced Estate Services Manager to oversee the effective management of the in-house cleaning team and external contract management for various aspects of the estate and delegation. The ideal candidate will have a strong background in estate management, excellent organisational skills, and a passion for delivering first-class service.

You will have good technical knowledge and management experience. This is a highly visible role, and the successful applicant will be able to demonstrate experience of delivering a first-class estate service.

Position: Head of Business Development

Contract: Full-time and permanent

Location: Hybrid working in Sidcup, Greater London 2 days per week and remote

Salary: Remuneration will be commensurate with experience plus benefits

Reporting: this role will report to the CEO

Purpose

The purpose of the role will be to lead business development across Development Pathways with the aim of sustaining and expanding our business portfolio through engaging with more clients and business opportunities, overseeing the development of new products, building our consultant and associate network, enhancing our internal capacity to generate business and maintaining and developing our brand through effective communications.

Responsibilities

The responsibilities of the Head of Business Development are:

Strategy and leadership:

· Developing and leading our business development strategy and plan to consolidate our current portfolio and move us into new areas of growth.

· Providing strategic oversight and management to improve business development functions and increase fee-based revenue, coordinating across our country offices.

· Building and managing to a high standard a strong business development and communications team aligned to the needs of the organisation.

· Ensuring that we are aware of the latest trends in our focus sectors, monitoring competitors and reviewing Pathways’ offering considering competitors’ developments.

· Participating in the Senior Management Team and contributing to leadership and decision-making across Development Pathways

New business development:

· Setting up and maintaining systems and procedures for detecting potential business and tender opportunities through different channels (e.g. online portals, outreach, etc.)

· Building relationships with decision makers within potential client organisations and partners.

· Developing and growing our network of consultants, ensuring Pathways has access to the right knowledge and skills to implement new projects.

· Overseeing the timely delivery of high-quality proposals, submissions and bids across the organisation.

· Oversee the monitoring and evaluating of our business development opportunities.

Communications and marketing:

· Overseeing our communications portfolio including the development of high-quality materials to promote our services and brand to new clients and to reflect best practice in the thematic areas and locations within which we operate.

· Ensuring that our brand reflects Pathways’ values, expertise and the requirements of the global marketplace

· Securing conference opportunities and sustaining general brand development opportunities.

· In coordination with our technical team, ensuring that we maintain our reputation as a thought leader in international development, in particular, on social protection.

· Representing Pathways at relevant senior meetings, conferences and partner and client meetings.

Other:

· Provide effective line management to members of the business development and communications team and external consultants supporting these functions, as required.

· Ensuring compliance of all aspects of business development with relevant policies, regulations and legislation, e.g. GDPR.

· Engaging in other areas of work as determined by the demands of the business and the CEO.

Person Specification

The Head of Business Development should have the following qualifications, skills and competencies:

Essential Qualifications and Skills:

· Relevant undergraduate degree in business, international development or similar.

· Demonstrable and adequate skills and experience in leading business development in the area of international development.

· An enthusiastic entrepreneurial spirit.

· Demonstrable and adequate skills and experience in effectively managing individuals and teams.

· Experience in organization-level leadership positions.

· Excellent interpersonal, time management and communications skills.

· Ability to take initiative and work independently.

· Commitment to social justice, gender equality and women’s empowerment.

· Ability to travel internationally as required.

Desirable:

· Master’s degree

Terms of Employment and Benefits

Recruitment will be at the senior level and is a permanent and full-time post. Along with the basic salary, the successful candidate would receive an attractive package of the following:

· Fulfilling work: work directly in support of some of the world’s most underserved communities and in a dynamic and successful team, in particularly supporting the expansion of social protection systems globally.

· Flexible work: Development Pathways offers employees flexible work hours and part remote working options, with a requirement to work in the London office for at least 2 days per week (currently on Tuesdays and Thursdays)

· Generous time off: recharge with 30-holiday entitlement plus standard bank holidays.

· Travel the World: we expect the successful candidate to travel overseas for work for up to a month in a year.

· Health and well-being provision: access to the company private health care scheme (after the satisfactory completion of the probationary period), pension scheme and Employee Assistance Programme.

· Commitment to professional development opportunities: we encourage our staff to participate in professional learning and development.

· Provision of a company laptop.

· Working at home benefit

·  Travel to work allowance, and

· Access to Development Pathways’ bonus scheme

How to apply

We invite interested candidates to please apply for the post by including the following:

1. A cover letter explaining why you are applying for this position, and how you would be a good fit for the post of Head of Business Development. Please include your salary expectations in your cover letter.
2. A CV (curriculum vitae) specifying your qualifications, education, and relevant work experience for this role.

Closing date for this post will be 13th December 2024.

Applications should be submitted by email.

While this is a UK based post, we welcome applications from other countries and would be willing to consider a sponsorship visa for the successful candidate.

Applications will be reviewed on a rolling basis and high-quality candidates may be interviewed before the closing date. We retain the right to close this recruitment without notice.

Due to the high number of applications expected, unfortunately only short-listed candidates will be contacted.

Applicants, please note the Privacy Notice on our website.

Development Pathways is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All employment decisions are based on individual qualifications and abilities without regard to race, colour, religion, age, sex, sexual orientation, gender identity, national origin, family or parental status, or disability status.

About us

 Founded in 2010, Development Pathways has grown into an internationally respected consultancy and advisory organisation, providing high quality consultancies and project management throughout Africa, Asia, the Middle East, and the Pacific, in social protection and broader social policy, socio-economic analysis and research, training and software development services. We have a strong commitment to social justice, gender equality, women’s empowerment and inclusive development. We currently work in a number of countries across Africa, Asia, the Pacific and Latin America.

We currently employ 56 staff across our four offices, who work alongside a global network of trusted consultants. Our four main offices are located in the United Kingdom (London – Sidcup), Kenya (Nairobi), Australia (Sydney) and Jordan (Amman). As an employer, we put our staff first and are committed to flexible working practices and developing our staff’s professional capabilities. For more information about our organisation, please our website.

The Head of Business Development is a key leadership position within Development Pathways. The successful candidate will have overall responsibility for business development. They will lead a small team in London and engage with our offices in Kenya, Australia and Jordan to support and guide them as they engage in business development. The successful candidate will be expected to expand our business portfolio by continuing to engage with current clients but also seeking to enter into innovative areas of new business. They will also contribute to the broader leadership of Development Pathways as a member of our leadership team.

This position will be located in our London office. It is open to high calibre, qualified candidates from outside the UK, as we will be able to provide a visa for those who do not have the right to work in the UK.

About BRAC

BRAC is an international development organisation founded in Bangladesh in 1972 that partners with over 100 million people living with inequality and poverty to create opportunities to realise human potential.

About BRAC in Europe

BRAC's European office plays a pivotal role in forging strategic partnerships in support of BRAC’s programmes. We build impactful, long-term relationships with partners whether they be governments, private sector organisations, or major private donors. We also play a leading role in engaging with policymakers in Europe to tackle extreme poverty.

To support BRAC’s global mission and growth ambitions we are embarking on a new strategy to secure long-term strategic partnerships in key European markets, including the UK. We are building a team of exceptional fundraising leaders with the vision, passion and expertise to lead the organisation into our next phase of development.

About this role

The Trusts & Foundations Manager (UK) will be a vital part of our Partnerships team. BRAC has identified Trusts and Foundations in the UK as a key programme partnerships priority, and this role will lead our work to forge and steward new and existing partnerships with trusts and foundations in the UK, including corporate funders.
This role is a fantastic opportunity to become part of a truly unique development organisation formed and led from the Global South, to help take our UK trust and foundations, including corporate portfolio to the next level. We are seeking an entrepreneurial and ambitious fundraising leader, either from the for-profit or not-for-profit sector, with a track record of co-creating strategic partnerships with foundations and corporations, who is a self-starter and will relish the opportunity to grow BRAC’s foundations and corporate portfolio to deliver impactful, long-lasting change.

If this is you, we’re keen to hear from you. Send your CV and covering letter by the closing date of 12 December 2024.

Job Title: Recruitment and HR Operations Manager
Reporting to: Head of People
Line Managing: People Officer and People Administrator 
Salary: £35,000 - £40,000 (dependent on experience)
Contract type: Full time (37.5 hours)

 About The Felix Project

The Felix Project is London's biggest food redistribution charity and the largest end-to-end food redistribution charity in Europe.  

The Felix Project is a dynamic, ambitious charity working to make London a city where no one goes hungry and good food is never wasted.  

We rescue high quality, fresh and nutritious food that cannot be sold from nearly 500 suppliers including supermarkets, wholesalers, farms, restaurants and delis. We sort and deliver this food to charities, schools and community projects supporting London’s most vulnerable people. 

This year we expect to rescue 13,000 tonnes of food to redistribute to more than 1,000 London frontline charities and primary schools in every borough of London. That’s enough food to make more than 30 million meals. 

The Felix Project is growing fast in response to huge demand. Set up in 2016, we now have around 160 staff working alongside 8,500 volunteers. We have four main operating depots spread across London - in Deptford, Enfield, Park Royal and Poplar. We’re committed to ensuring our different teams work hand-in-hand, so our main hot-desking spaces are built into these depots. 

Alongside our large-scale, depot-based operations we have green ‘point-to-point' food redistribution projects in central London and Canary Wharf. In Poplar, we operate a commercial Kitchen which uses surplus food to cater for up to 5,000 individual meals per day. 
 

Purpose of the Job 
The Recruitment and HR Operations Manager will report direct to the Head of People and lead the end-to-end recruitment and HR operations for our organisation. This role combines the strategic elements of recruitment with operational HR responsibilities, including payroll oversight, HR systems management, and occasionally employee relations support. This role will be line managing the People Officer and People Administrator, who will provide support on the below functions. 

Duties and Accountabilities

Recruitment

• Ensure that end-to-end recruitment is completed for roles across all levels of the organisation; including creating recruitment campaigns and plans
• Overseeing job board accounts
• Develop and execute innovative talent acquisition strategies to attract and retain top talent.
• Partner with department managers to understand their hiring needs and provide guidance throughout the recruitment lifecycle.
• Manage relationships with external recruitment agencies as needed to support hiring goals.

HR Operations

• Oversee HR operations to ensure efficient and compliant HR processes, including payroll processing, benefits administration, and employee record maintenance.
• Ensure compliance with relevant employment laws and internal policies.
• Drive improvements in HR processes and systems to increase efficiency and effectiveness within the team.
• Oversee onboarding and offboarding processes to ensure a seamless employee experience.

Payroll Management

• Oversee payroll processes, ensuring accurate and timely payroll distribution.
• Coordinate with the Finance Department and the People Officer to resolve payroll-related issues.
• Ensure compliance with all payroll-related legal requirements and organisational policies.

HR Systems and Database Oversight

• Oversee databases, ensuring data integrity and security
• Ensure external website, intranet, and SharePoint HR pages are updated and contain most up-to-date information.

Other

• Provide support for ER cases as needed, collaborating with the HR Advisor to ensure fair and consistent application of policies.
• Support the Learning and Development Advisor in development and administration function of training of our staff
• Support HR leadership in fostering a positive workplace culture
• Any other duties as directly by the senior leadership team.

What you’ll get in return

You will be working in an upbeat, innovative charity with strong vision, ambition and a fantastic culture and leadership team. This role is hybrid but there will be travel expected to our Park Royal, Enfield, Deptford, Poplar depots and Canary Wharf Office. The salary is £35,000 to £40,000 per annum, 25 days annual leave + bank holidays. You will be able to further develop your skills through training opportunities if and when required.

Recruitment timeline

We will be assessing candidates and arranging interviews as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.

Benefits 

• 25 days annual leave per annum (+ bank holidays) plus up to 5 days additional leave for length of service.
• Enhanced Maternity and Paternity leave.
• Birthday day off.
• Access to benefit platform for a wide range of discounts on everyday spends plus gym discounts.
• Training and development opportunities.
• Employee assistance programme including 24 Hour GP helpline.
• Cycle to Work Scheme.
• Opportunity for free meals whilst working at our depots.
• After work activities such as Felix’s softball team, running club and cycling club

Role Overview:

The Talent Set is delighted to be working with an amazing charity as they search for a Project Manager to support them for an exciting 2-year FTC.

You will work with a range of partners—corporate sponsors, artists, community groups, and schools—to ensure the trail’s success, culminating in a major auction. Strong relationship-building, local knowledge, and excellent communication skills are essential. This role offers the chance to make a significant impact while shaping a high-profile, community-focused event.

Key Responsibilities:

• Develop and manage the project plan, ensuring all deadlines and milestones are met.
• Oversee a diverse event programme, driving cultural, community, and corporate engagement throughout the project.
• Lead the project from concept through to completion, handling corporate engagement, event planning, delivery, and wrap-up.
• Procure and manage suppliers for event planning, installation, digital assets, and auction processes.
• Collaborate with fundraising and retail teams to identify and develop income generation opportunities.
• Create and maintain project management frameworks, monitor the budget, and report on progress to stakeholders.
• Coordinate all aspects of event planning, including administration, bookings, and the event programme for sponsors, partners, schools, and artists.
• Recruit, train, and manage volunteers, ensuring effective support throughout the event.
• Foster staff involvement and buy-in across the organisation, ensuring broad support for the project.
• Manage the installation and maintenance of sculptures, working with businesses, sponsors, and local authorities to ensure their upkeep.
• Address and resolve any challenges, ensuring health and safety and logistical issues are handled promptly.
• Provide operational oversight, ensuring the project is delivered on time and within budget, with a focus on problem-solving and smooth execution.

Person Specification:

• Proven experience in managing large-scale projects, with deep expertise in delivering successful outcomes.
• Exceptional communication skills, with the ability to represent the organisation at all levels, including pitching and presenting.
• Strong relationship-building and negotiation skills, with experience managing budgets effectively.
• Experience in working with corporates, high-net-worth individuals, and senior staff, building and nurturing high-level relationships.
• Solid understanding of the organisation and not-for-profit sectors.
• Excellent report writing, communication, and evaluation skills.
• Strong budget management experience, with a solid understanding of cash flow management.
• Hands-on, solution-oriented approach with a willingness to tackle logistical challenges.
• In-depth knowledge of the local corporate, education, and community sectors, including religious and cultural groups.
• Strong interpersonal skills and the ability to motivate and lead a team.
• Proficiency in Microsoft Office, Outlook, web and social media communications, and CRM databases.
• Strategic thinking, with an ability to plan and deliver targets efficiently.
• Experience in marketing communications.
• Ability to handle complexity and day-to-day demands while maintaining personal well-being.
• Access to own vehicle, a valid driving license, and insurance for business use.

What’s On Offer:

• A competitive salary of £40,000 for the successful candidate.
• A fab 2-year fixed term contract, working on a unique and exciting project.
• Flexible working pattern with just 2-3 days per-week working across Kent.

Commitment to Diversity:
The Talent Set and our partner charity are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

About us:
The Centre for Cultural Witness and its digital publishing platform, Seen & Unseen, aim to thoughtfully engage and deepen the Christian voice in public life. We’re seeking a Creative Marketing Strategist to play a crucial role in developing and driving our digital marketing and communications strategy, fostering impactful engagement with audiences and maximising the potential of our creative resources. This is an exciting opportunity for a strategic, creative, and proactive individual to make a significant contribution to our mission.

Role summary:
The Creative Marketing Strategist will lead the implementation and optimisation of Seen & Unseen’s digital marketing and communications strategy, driving our social media paid and organic efforts, managing agency relationships, and collaborating with internal teams. This role will balance creative vision with data-driven insights, ensuring that content is aligned with strategic objectives and effectively reaches our target audience.

Key responsibilities:

• Project management: Oversee and manage the implementation of Seen & Unseen’s digital marketing and communications strategy, working in close collaboration with our marketing agency and senior leadership team to ensure alignment with CCW’s overarching objectives.
• Strategic marketing input: Provide expert guidance on channel selection, content creation, and paid and organic social media strategies to effectively meet Seen & Unseen’s marketing goals, optimising content across platforms.
• Agency management: Act as the primary contact for our marketing agency, ensuring high-quality, cohesive output. Prepare clear, strategic briefs for creative concepts, media planning, content production, and graphic design that align with strategic goals.
• Performance measurement & KPIs: In collaboration with senior leadership, define key performance indicators (KPIs), track campaign performance, and provide actionable insights. Utilise data and analytics to refine strategies, improve future campaigns, and contribute to a culture of continuous improvement.
• Creative ideation & content creation: Identify opportunities and develop innovative creative concepts that align with Seen & Unseen’s objectives. Create engaging, high-quality digital content for social media as and when required.
• Content optimisation: Analyse and evaluate content reach and engagement, leveraging insights to inform the editorial direction and content strategy.
• Audience insights: Deepen understanding of our audience through qualitative and quantitative insights, making informed recommendations to enhance audience connection and engagement with Seen & Unseen’s objectives.

Person specification:

• Creativity & strategic vision: A creative, strategic thinker who can balance big-picture planning with attention to detail, optimising resource use for maximum impact.
• Proactive & collaborative: A self-starter and project manager who drives initiatives forward with enthusiasm, while also being a strong collaborator across teams and with external partners.
• Content & marketing expertise: A solid understanding of best practices for different platforms, an understanding of the marketing landscape and a strong grasp of effective content strategies for audience engagement.
• Content creation: Proven ability to create short-form videos and craft compelling copy, and a hands-on approach to delivering high-quality content when needed.
• Analytical acumen: Skilled in interpreting marketing data and insights, with the ability to translate metrics into meaningful recommendations for content and campaign improvements.
• Paid advertising proficiency: In-depth knowledge of paid advertising, with experience managing campaigns and optimising ad spend to achieve strategic objectives.
• Communication skills: Exceptional interpersonal and written communication skills, capable of conveying ideas clearly and inspiring others to align with strategic goals.

Qualifications and experience:

Essential

• Demonstrated experience in digital marketing, content strategy and creation, and project management.
• Strong understanding of analytics tools (e.g., Google Analytics. Meta Business Suite) and experience in data-driven marketing.

Desirable

• Experience working in media publishing, e.g. opinion or magazine sites is desirable.
• Experience working in or with marketing agencies is desirable.
• Subject matter interest in cultural commentary, theology, philosophy and current affairs.

Working for the Centre for Cultural Witness
This post gives an excellent opportunity to be involved in the early stages of a new initiative. The CCW staff work as a small and close-knit team and support each other during busy periods with flexibility and good humour. We offer a generous annual leave and staff benefits package.

Additional information
The full-time equivalent salary for this role is £38,000–£42,000, which is pro-rated to £22,800–£25,200 based on the part-time hours of 3 days per week (0.6 FTE) - subject to funding.

Please submit your CV and complete the application questions detailing your experience and interest in the role via the online application. Applications will be accepted until 12th December. Interviews will take place on Monday 16th December.  

HR/Payroll Co-ordinator

We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.

We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,300 incidents. We are fearless and tireless in fighting to save every life.
Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.

Key Responsibilities

You will be part of a small team of specialists who lead, advise and support the business and help deliver our strategy. With around 160 staff members the HR Team play a hugely important role in all aspects from recruitment to learning, wellbeing to pensions. It is a small team, and we need someone with experience to deal with the multiple facets of HR and someone who is a “doer”. You should be as happy developing strategy as you are running a welcome induction. Life will not be boring, and you will work with some incredible people, and experience some incredible stories. You will go home every day knowing you have made a difference.
This role will require an experienced HR generalist with some knowledge of Payroll or a Payroll specialist with previous experience in HR. In both cases you would need a willingness to learn the other aspects.

Key tasks include

• Submit and check our payroll which is managed by Moorepay. This includes handling payroll inquiries, maintaining payroll records, and addressing any discrepancies.
• With the support of our external pension’s advisors, ensure our pension scheme is correctly governed, correct communications are sent to staff and that payments are uploaded to our Pension Scheme.
• Ensure our HR platform (Natural HR) is the single version of truth on employee details, maintained with the latest employee information and that workflows operate correctly and in a timely manner.
• Ensure our learning management system (Learning Hangar) is operating correctly, new courses are added or updated, and staff maintain recency with their compliance courses.
• Lead/oversee the recruitment and induction of new staff.
• An annual renewal of our benefit insurances supported by our brokers Mercer.
• Deal with internal employee relations matters, if they arise. e.g. OH referral, exit interviews, capability reviews.
• Coach our HR apprentice.
• Develop your own skills to ensure KSS maintains compliance with legislation on Pensions, Pay and People related legislation.
• Be the internal subject matter expert for our people systems NaturalHR (HRM), Skills for Health (LMS), and Hireful (ATS)

You will have the support from the Head of HR, a People Buisness Partner and an HR apprentice and the wider Corporate Services team. We do not expect to find anyone who specialises in all activities or the systems we use, but familiarity with any of the systems named in the job profile will be an advantage. Given the breadth of the role, we are also willing to consider people with just UK Payroll experience (part time basis). If this is the case, please state it clearly in the application. In essence we can be flexible to build the right team with the skills we need. If you think you can contribute, please apply.

The Directorate

As part of the Corporate Services function it is your job to support the organisation, ensuring it is fit to grow and deliver its ambition. We aspire for excellence in all we do, maintaining full compliance with regulation and ensuring every penny we raise is spent with the high-level care and consideration it merits.

Application and Interview Process

We ask all applicants to ensure that they provide us with an up-to-date CV and a covering statement that is relevant to the role of HR/Payroll Co-ordinator. We recommend that you review the Job Specification within the job description (available on our website), which outlines the essential and desirable requirements for this role, and how we will assess your application to determine whether you meet those essential and desirable qualities.

All shortlisted candidates will then undertake a two-stage interview process, with the first stage being held over Microsoft Teams. All online interviews are booked through our online portal, which will provide a range of times and dates for you to select. The second stage of our interview process will be a more formal face to face interview held at our Charity headquarters at Rochester Airport. For any applicant that requires reasonable adjustments for either stage of the interview process, please ensure that this is outlined in your application or outlined to our HR Team.

The closing date for this role is 22nd December 2024. Please note that we will actively conduct interviews before the closing date of our external advertisement, and this role may close prior to this date if a suitable candidate is found.

Inclusion and Diversity

KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves.
We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social class, religion and belief

Location: Rochester Airport, Kent
Job Type: Full Time - with consideration to part time working
Contract Type: Permanent
Salary: £30,000 - £35,000 based on level of experience

Benefits

• 33 days annual leave rising with service
• Occupational/Enhanced Sick Pay
• Enhanced Parental Leave
• Access to the Blue Light Card and Blue Light Events
• Access to the Wellbeing Hub
• Money Purchase Pension Scheme
• Employee Assistance Programmes
• Development opportunities

You may also have experience in the following: Payroll Specialist, Finance Assistant, Payroll Manager, Accounts Assistant, Payroll Officer, Human Resources, Payroll Coordinator, HR Assistant, Payroll Administrator, HR Officer, Payroll Clerk, etc.

REF-218 285

Head of HR Management, Culture and Learning

We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.

We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,300 incidents. We are fearless and tireless in fighting to save every life.

Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.

Key Responsibilities

You will be part of a small team of specialists who lead, advise and support the business and help deliver our strategy.

With around 160 staff members the HR Team play a hugely important role in all aspects from recruitment to learning, wellbeing to pensions. It is a small team, and we need someone with experience to deal with the multiple facets of HR and someone who is a “doer”. You should be as happy developing strategy as you are running a welcome induction. Life will not be boring, and you will work with some incredible people, and experience some incredible stories. You will go home every day knowing you have made a difference.

This role will require an experienced HR generalist with some knowledge of payroll. First and foremost, the postholder will lead the HR systems and management activity across KSS and ensure with the support of the team that the Core People Tasks are fulfilled to a high standard each month. Therefore, great team management and organisational skills are essential.

Secondly, the postholder in partnership with the People Business Partner will support the senior leadership team, managers and staff throughout the organisation to deal with HR related matters in whatever form they take. Ideally you will have an overview of organisational design and procedures, which will allow you to act as an adviser to resolve staffing issues/conduct, absence and sickness management, recruitment and retention. Empathy and an understanding of the importance of process are important characteristics.

Thirdly, with the core tasks complete there is then freedom to develop our approach to HR, internal culture and learning and put your own stamp on KSS. The postholder will work closely with all business areas to align the HR strategies with the business goals and organisational culture. By developing meaningful organisational-related policies, practices, and processes and, working with internal stakeholders, the postholder will take the lead on business strategies that could focus on a myriad of areas such as culture development, learning, organisational effectiveness, EDI, employee engagement or reward. Anything that makes us better employers and a great place to work. Being innovative and building great working relationships are key to success.

We’d like the postholder to have strong UK employment legislation knowledge, but we do not expect to find anyone who specialises in all activities or the systems we use, but familiarity with any of the systems named in the job profile will be an advantage. We are also willing to consider part time working for the right candidate with exceptional HR experience. In essence we can be flexible to build the right team with the skills we need. If you think you can contribute, please apply.

The Directorate

As part of the Corporate Services function it is your job to support the organisation, ensuring it is fit to grow and deliver its ambition. We aspire for excellence in all we do, maintaining full compliance with regulation and ensuring every penny we raise is spent with the high-level care and consideration it merits. Through our work we champion the KSS values of being caring and dedicated, trusted, collaborative, and innovative.

Application and Interview Process

We ask all applicants to ensure that they provide us with an up-to-date CV and a covering statement that is relevant to the role of Head of HR Management, Culture and Learning. We recommend that you review the Job Specification within the job description (available on website), which outlines the essential and desirable requirements for this role, and how we will assess your application to determine whether you meet those essential and desirable qualities.

All shortlisted candidates will then undertake a two-stage interview process, with the first stage being held over Microsoft Teams. All online interviews are booked through our online portal, which will provide a range of times and dates for you to select. The second stage of our interview process will be a more formal face to face interview held at our Charity headquarters at Rochester Airport. For any applicant that requires reasonable adjustments for either stage of the interview process, please ensure that this is outlined in your application or outlined to our HR Team.

The closing date for this role is 22nd December 2024. Please note that we will actively conduct interviews before the closing date of our external advertisement, and this role may close prior to this date if a suitable candidate is found.

Inclusion and Diversity

KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves.
We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of race, age, gender, disability, sexual orientation, social class, religion and belief

Location: Rochester Airport, Kent, with occasional ad-hoc travel to Redhill, Surrey
Job Type: Full Time - with consideration to part time working
Contract Type: Permanent
Salary: £45,000 - £55,000 based on level of experience

Benefits

• 33 days annual leave rising with service
• Occupational/Enhanced Sick Pay
• Enhanced Parental Leave
• Access to the Blue Light Card and Blue Light Events
• Access to the Wellbeing Hub
• Money Purchase Pension Scheme
• Employee Assistance Programmes
• Development opportunities

You may also have experience in the following: Head of HR, Human Resources, HR, Head of Human Resources, Organisational Development, HR Director, OD, Employment Law, CIPD, Consultant, Senior HR Manager, HRBP, Director of Human Resources, Strategy, Employee Relations, HR Business Partner, HR Generalist, HR Coordinator, HR Management etc.

REF-218 284

Sands offers support to anyone affected by the death of a baby. 

Bereaved men are one of a number of priority audiences for Sands to engage, support and build relationships with. Sands United FC is a volunteer led peer support service and is born out of a clear need for fathers to be able to access support that is unique for men.. Our teams offer invaluable peer to peer support in communities and has massive potential to grow it’s reach, generate income and raise awareness, as well as provide a less formalised type of support network (including fathers, siblings and other family members). Sands United has grown organically for years and now we need to strengthen the support infrastructure to better support volunteers and teams, as well as manage the governance impact of the programme.

The post-holder will provide programme management for 6 months of the SUFC Best Practice Programme. This includes being responsible for establishing clear governance and process development for SUFC, embedding good practice in both volunteer governance and peer support.

The successful applicant will have excellent project and change management skills, and ideally experience of managing governance and finance issues relating to volunteers in a sporting environment.

You will also have a thorough understanding of confidentiality, safeguarding and risk management.A well organised approach is therefore essential, along with strong time management skills. 

Strong research skills are essential,  to be able to identify opportunities for external relationships and partnerships or signposting to other organisations.

A high level of communication skills are required as you must be able to converse sensitively and empathetically with members of the public who may be going through current or recent traumatic experiences.

Please note that this is a 6-month fixed-term role. We are looking for somebody to start in early 2025.

Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.

We are looking for a compassionate, highly motivated and enthusiastic individual to provide tailored person-centred support to a caseload of formerly homeless individuals known as “Companions” especially to those who are struggling with substance misuse. Attention to detail is essential, as is the ability to identify and promptly address risks or safeguarding concerns. Empathy, attentive listening, and strong verbal communication skills are also key requirements. 

The successful candidate will understand that many people with experience of homelessness can also be trying to navigate other complex needs. The purpose of the Project worker is to provide a person-centred support to a caseload of Companions in particular to those who are experiencing difficulty in maintaining their tenancy due to their experiences and relationship with substances, including alcohol.

Proficiency with IT and the ability to maintain up do date records in our database are necessary. 

If you have the relevant personal qualities, experience, skills, enthusiasm and a positive “can do” attitude and would relish the chance to work in this dynamic, progressive, and successful charity, we would like to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do and a social enterprise that has an exciting future.

Are you passionate about fashion or furniture and want to make a difference through your work? We are looking for a dynamic and experienced Store Manager to join our team, focusing on driving sales while supporting our charitable mission.

About the Role:

As the Flagship Store Manager, you will play a key role in supporting our Retail Manager to maximise sales and ensure the smooth operation of our retail business. You’ll be part of an enthusiastic Retail team that values collaboration, innovation, and a shared commitment to positive change.

Key Responsibilities:

• Assist the Retail Manager in achieving sales targets and operational goals.
• Lead, inspire, and manage a dedicated team, including staff and volunteers.
• Ensure exceptional customer service and a welcoming store environment.
• Manage inventory, merchandising, and store presentation to align with brand standards.
• Oversee daily store operations, including cash handling, reporting, and compliance.
• Contribute to marketing initiatives and community engagement efforts.

About You:

• Experience: Previous experience in a store management role within the fashion or furniture industry is essential.
• Skills: Strong leadership skills with proven line management experience. Experience managing volunteers is highly desirable.
• Attitude: Positive, proactive, and passionate about driving change. A “can-do” attitude and optimism for the future are a must.
• Passion: Enthusiasm for fashion, furniture, and making a positive impact through charity-focused work.

Why Join Us?

• Training: Additional training and development opportunities will be provided.
• Team: Join a friendly and supportive team that is dedicated to making a difference.
• Impact: Be part of a company that values its people and their contributions to both business and community.

If you’re ready to take the next step in your career and share our passion for fashion and positive change, we’d love to hear from you!

How to Apply:

Please submit your CV and a cover letter explaining why you would be a great fit for this role.