Jobs in Letchworth

We’re looking for a Marketing & Growth Manager who wants to help grow the audience of Bliss and its clients. 

The role is fully remote, but applicants must be based in the UK. We’re happy to consider part-time applicants.

 

WHO ARE YOU?

You’ll understand all aspects of the marketing toolbox, and know how these can work together to deliver success. You’ll be able to deliver marketing strategies for Bliss and our clients, identifying opportunities and executing your plan with support from the rest of the team. You’ll work closely with clients and the management team and be able to grow accounts and pitch for new business when opportunities arise.

Essential capabilities:

• Strategy - Work with clients to develop marketing plans and be a driving force in realising them.
• Business Development - Help grow existing accounts, generate new business opportunities, and win new clients.
• Content Marketing - Ideation across multiple channels, including email and social.
• Client Services - Meet regularly with clients (remotely) to build relationships and demonstrate success.
• Organic Search - Understand and help implement improvements to boost organic search listings.
• Online Advertising - Understand the importance of paid advertising in the marketing mix (e.g. PPC). It is not a requirement for this role to manage these campaigns.
• Analytics - Be able to analyse data and produce reports that show success and impact.
• Development Support - Support design and build colleagues to build websites that use best practice marketing techniques.

What sort of person are you?

• Self-motivated, to look for opportunities and make sure we take advantage of them.
• Positive, to improve collaboration and build strong relationships.
• Efficient, to prioritise tasks and deliver on time.
• Empathetic, to help you understand the motivations of your customers and colleagues.
• Communicative, to be approachable and demonstrate value.
• Organised, to manage multiple work streams simultaneously.

 

WHO ARE WE?

Bliss is a digital agency that helps organisations to make the world a better place. 

We do this by providing strategy, development and support services to charities and nonprofits, to help them achieve their purpose and meet their objectives.

We were founded in Manchester in 2010, but have been fully remote since 2020 and now have colleagues across the UK and beyond.

Bliss is a certified B Corp™ and Social Enterprise - we’re counted among businesses that are leading a global movement for an inclusive, equitable, and regenerative economy. We are also certified employers with Disability Confident and the Living Wage Foundation.

Bliss is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applications regardless of sex, gender, race, age, sexuality, belief or disability.

Location

Bliss is a fully remote/distributed business, with no central office. You’ll therefore need a comfortable and productive home workspace.

Despite this, we understand the importance and benefits of face-to-face contact, and enable this in several ways. This includes optional quarterly meetups, weekly all-company video calls, and paid access to coworking space. 

Values

At Bliss, personal values are as important as experience and skills. If you’re not a good fit for our agency, you won’t enjoy your job, and that’s not good for anyone.

• Be Good
  We look after each other, the planet, and all humankind.
  We’re not selfless, but will choose to do the right thing above all else.
• Be Open
  We are honest and transparent with our colleagues and clients.
  We hope to create friendships from work relationships, gaining trust and respect.
• Be Harmonious
  We work to the same goals even if we don’t agree individually.
  We value collective success as much as we do personal victories.

 

BENEFITS

• Flexitime - organise your work around your life.
• Healthcare scheme, including counselling, dental and opticians.
• Accident and accidental death benefit.
• Profit-related bonus.
• Buy / sell holiday scheme.
• Individual annual training budget, plus additional budget for group activities.
• Fully paid quarterly social meetups.
• Holiday loyalty scheme - earn up to 30 holidays per year.
• 5% matched contributions on your pension.
• Tax-free working from home allowance to help with energy bills.
• Employee purchase scheme, to help you buy office furniture, headphones and laptop bags.

Some benefits are only available after probation, and can be withdrawn or amended in the future to ensure they are providing value for the team and business. Generally though, we’ll be looking to add and improve these over time.

About Us

The British Gas Energy Trust is a charitable organisation dedicated to alleviating fuel poverty across the UK. We support vulnerable households, empower communities, and drive impactful change to help those in need manage and reduce their energy costs. As we continue to grow and expand our operation, we are seeking a dedicated and experienced Chief Financial & Operating Officer (CFOO) to join our senior leadership team.

The Role

We are looking for a seasoned and professionally qualified financial & operational leader to play a pivotal role in shaping and delivering our financial strategy, ensuring strong governance and compliance, and supporting our mission to create lasting change for vulnerable households.

The CFOO will report to the CEO and work closely with them and the Board of Trustees, overseeing financial & internal operations, advising on strategic financial matters, and safeguarding our resources for maximum impact In addition to the financial aspect of the role, the CFOO will support the CEO with the day to day operational running of the trust, overseeing HR, Admin, Compliance and IT functions.  This role also includes leadership responsibilities for a small internal dedicated team and oversight of external contractors and consultants.

The role is home based with some travel to meetings, including overnight stays within the UK as required.

Key Responsibilities

- Lead and develop the Trust's financial strategy, aligned with our mission and long-term goals. 

- Oversee governance, risk, and compliance processes, ensuring that all regulatory and ethical standards are upheld. 

- Present clear, insightful financial reports and analysis to the Board of Trustees, supporting informed decision-making. 

- Develop and oversee the internal systems and processes within the Trust, fostering a culture of accuracy, integrity, and accountability. 

- Work closely with the CEO and senior management team, providing guidance on financial sustainability and risk management. 

- Proactively identify and manage financial risks, ensuring resources are deployed effectively and responsibly. 

About You

- A qualified Chartered Accountant

- An Experienced Financial Strategist with a proven track record in strategic finance within a charitable organisation, foundation,  trust or relevant setting.

- Experience of overseeing both Financial and non-financial internal functions, processes and systems.

- Risk-Aware and Analytical: Skilled at assessing and mitigating risks, with a highly analytical approach to financial & wider risk management. 

- Skilled Communicator: Exceptional ability to communicate financial & wider insights clearly and effectively to stakeholders at all levels, including presenting to the Board of Trustees. 

- Governance and Compliance Expert: Strong knowledge of governance, compliance, and risk management in the charitable sector. 

- A Strong and Supportive Leader: Leadership experience with a small team, fostering a culture of excellence and collaboration. 

- Diplomacy & Commercial Acumen

Why Join Us?

The British Gas Energy Trust (BGET) helps families and individuals in England, Scotland and Wales experiencing hardship and who are struggling with energy debts.

You will be joining us at a time where many have been negatively impacted by the cost-of-living crisis and require financial support with their energy bills. You will be joining a collaborative and friendly organisation that is committed to helping individuals facing fuel poverty.  

How to Apply:

If you’re ready to bring your strategic finance expertise to a cause-driven organisation, we’d love to hear from you! Please send your CV and a cover letter detailing your experience and motivation for applying by 21 December 2024.

We regret that we are unablwe to offer sponsorship and therefore the successful applicant must already have the right to work in the UK. 

Note to agencies - We do not require third party assistance with this vacancy. 

At IAM RoadSmart we make better drivers and riders. As the UK’s largest independent road safety charity, formed in 1956, we’ve spent more than 60 years making our roads safer by improving driver and rider skills through coaching and education.

Our qualified experts, our network of over 70,000 members and 164 local groups are our lifeblood. They champion our cause and help drive our vision – to be the best, most recognised provider of coaching and advice for all post-licence drivers and riders, and to help make our roads safer for all.

About the Role

We are seeking an ambitious and experienced Individual Giving Manager to lead and grow our individual giving programme. This is a new and vital role in our fundraising team, focusing on creating and delivering strategies to increase unrestricted income from individual donors through appeals, regular giving, legacies, and digital campaigns.

You will have the opportunity to work on innovative campaigns, such as our upcoming 70th anniversary celebrations, and play a key role in developing relationships with our 70,000 members and beyond. This role is perfect for someone who is creative, data-driven, and passionate about making a difference.

Key Responsibilities

• Develop and implement a strategy to grow individual giving income, including appeals, regular giving, and legacy programmes.
• Plan and deliver engaging fundraising campaigns and communications to attract and retain supporters.
• Manage donor journeys and segmentation to ensure a personal and effective approach to supporter engagement.
• Work collaboratively with our marketing and membership teams to maximise fundraising opportunities across our existing supporter base.
• Analyse and report on performance, ensuring campaigns are data-driven and deliver measurable results.
• Keep up to date with sector trends and best practices to ensure our fundraising remains innovative and compliant.

About You

We are seeking a proactive and creative individual with proven experience in individual giving, legacy fundraising, or a related field, ideally within a charity setting. You will have a strong understanding of direct marketing techniques and donor journey development, excellent communication skills to craft compelling fundraising messages, and experience using CRM systems to manage and analyse donor data. With a results-driven mindset and strong analytical skills, you’ll share our passion for road safety and making a positive impact through fundraising.

IAM RoadSmart are an equal opportunities employer.

Salary: £42,479 per annum, rising to £44,716 after 12 months in London (or £38,290 per annum rising to £40,526 after 12 months outside of London).​

Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.

Closing date: 09.00, 2 December 2024.

Shortlisting date: 3 and 4 December 2024.

Interviews: 11 December 2024.

About the role

From local and national support services to green spaces, sports clubs, museums and the arts, voluntary organisations and volunteers are a vital part of communities across the country. As the membership community for charities and voluntary organisations, NCVO has championed volunteers and the voluntary sector for over a hundred years.

The Senior Practical Support Officer role is key to the delivery of NCVO’s support for small charities. You will be a key part of a small team, with a focus on managing and responding to enquiries that come in via phone and email to our Small Charity Helpdesk. We receive 400 – 500 enquiries a month about setting up and running a charity, with a particular focus on volunteering and governance.

Alongside the helpdesk you will also work with colleagues across NCVO on the production, and curation of content for our website and with internal and external stakeholders to produce sector leading practical webinars.

You will have a particular focus on volunteering, working with multiple stakeholders on a range of cross-organisational initiatives to ensure we develop and share best practice on involving volunteers.

Your good working knowledge of the voluntary sector, understanding of the specific needs of small charities and sharp focus on delivering excellent customer service will help us to effectively respond to the needs of the sector.

This is fast paced role and with good time management and attention to detail this role has a lasting/meaningful impact on the hundreds of charities we support.

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us, and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.

Equity, diversity and inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector.

We want this to be reflected in the diversity of the people who work with us. We welcome submissions from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience.

If you tell us you’re disabled (according to the Equality Act 2010) and your application meets the minimum criteria for each specification listed in the job description, we’ll interview you for the role. We’ll make reasonable adjustments during each recruitment stage to ensure it’s inclusive and works for you.

If you have access needs or require reasonable adjustments as part of the recruitment process, please email us.

About NCVO

We are the charity for charities. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of around 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.

As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.

We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• 25 days annual leave for full time staff and pro-rata for part-time staff. After three years, annual holiday increases to 27 days. After five years it increases to 30 days (pro rata for part time staff)
• office closure between 25 December and 1 January inclusive
• the option to purchase or sell up to five more days each year
• five days volunteering leave (pro rata for part-time staff)
• two and a half extra wellbeing days off during the year
• enhanced pay for sick, maternity and adoption leave
• subsidised gym membership
• season ticket loan
• flexible working, including opportunities to work from home or off site
• monthly homeworking allowance for permanent homeworkers
• monthly office worker allowance for those who have to work from the office on a daily basis
• generous employer pension contribution of up to 8.5% of salary into our stakeholder pension scheme (linked to employee contribution)
• training and development opportunities
• the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• 24-hour free and confidential employee assistance programme.

We’re located a short walk from London King’s Cross station in a modern, accessible building overlooking Regent’s Canal.

About us

Our purpose is simple, to save lives at sea. Our staff and volunteers have been saving lives at sea without prejudice for nearly 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from anyone.

Your role

We’re looking for an experienced social media professional who has the expertise to lead the delivery of the RNLI’s social media strategy and approaches across both paid and organic, advising and supporting a wide range of stakeholders at all levels of an organisation in order to help save lives at sea.

As Senior Social Media Manager, key responsibilities include:

• Overseeing the delivery of paid and organic content, as well as community management, across our channels
• Line managing a team of social media specialists
• Providing strategic and outcomes-focused responses to marketing briefs
• Driving forward social media fundraising for the RNLI
• Procuring, implementing and managing relevant social media tools and software
• Innovating in the social media space, including launching new channels
• Leading on the social media elements of crisis communication responses

We are a 24/7 emergency service. You will be required to occasionally be part of the social media rota system which includes shifts between 9am-8pm (Monday to Friday) and some weekend working.

Hybrid with the expectation to travel to Poole once a month.

About you

To be considered for the Senior Social Media Manager role, you will have substantial experience leading on organic and paid content and the strategic use of social media within a large organisation, as well as experience of line management and stakeholder management.

For more information and to apply, please visit our jobs page.

Closing date: 1 December 2024. 

Interview dates: 7 & 8 January 2025.

The RNLI is committed to safeguarding; protecting a person’s health, wellbeing, and human rights, enabling them to live free from harm, abuse, and neglect. We expect all employees and volunteers to share this commitment and have a zero-tolerance approach. The suitability of all prospective employees and volunteers will be assessed during the recruitment process in line with this commitment. This will include relevant criminal record checks being carried out dependent on the eligibility of the role. (England & Wales; DBS check, Scotland; Disclosure Scotland PVG, Northern Ireland; Access NI, Republic of Ireland; Garda Vetting; International, International Child Protection Certificate process).

Our staff and volunteers have been saving lives at sea without prejudice for 200 years. We respect and value diversity of background, skills and perspectives within our teams, and consider it essential to help us deliver a world-class lifesaving service. We are an inclusive organisation and welcome applications from everyone. In addition to having the skills needed for the role, we also look for applicants who share our commitment to living our RNLI values (trustworthy, courageous, selfless, and dependable), and helping us work towards Our Vision: To save Every One.

About The Role
Closing date: 9th December
Interviews: 18th December
Strategic evidence is our in-house experts in dementia data, economics, care and clinical research evidence. If you are passionate about using evidence for good – this role is for you!
We are accountable and responsible for gathering, analysing, contributing, and mobilising evidence and insight to strengthen the case for dementia across the UK - bringing this to bear to our people in Alzheimer’s Society and the dementia system locally and nationally.
We are evidence and data-driven, factual, and solution-focused.  Our strategic evidence base will ensure that Society’s decisions and interpretation of dementia and the system are based on the highest quality of dementia evidence and will:

- Demonstrate the scale of dementia in the UK.
- Demonstrate the impact of dementia on the system and those affected by the disease.
- Underpin the response of Alzheimer’s Society and the wider system to the big challenges dementia poses.

As our Strategic Evidence Assistant, you will support the Strategic Evidence team in gathering, analysing, contributing, and mobilising evidence, data, and insight to help build and curate a strategic evidence base that is built on the most recent and best available dementia evidence. You will also be part of an even larger Evidence, Policy and Influencing function, which is laser-focused on ending the devastation of dementia through changing policy. Integration and teamwork are everything in this role – with colleagues internally and with the system externally.
You will:

- Contribute to the delivery and monitoring of evidence projects that help to build our strategic evidence base, including reviewing and gathering different types of evidence to help us understand the scale and impact of dementia across the UK.
 
- Be pivotal in making strategic evidence for everyone’s business – to our people and the external dementia system. You will be solution-focused, supporting and monitoring processes and activities to mobilise and deploy our strategic evidence.
 
- Use your understanding of our strategic evidence base to support the preparation of briefings, reports, and other creative assets.
  - Support integrated working across the Evidence, Policy and Influencing department, working alongside Policy, and Influencing assistants, with a particular focus on facilitating events, monitoring, internal and external communications and database management.

Alzheimer's Society was named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction.  This is a wonderful achievement and we're incredibly proud, as this is a fantastic testament to all the people who make up Alzheimer’s Society.
About you
You will be excited to learn and develop your knowledge of evidence used in the third sector, connecting with people internally and externally to understand areas of work. There will be various learning and development opportunities to support you in your development and help grow to realise your potential and shape a career with Alzheimer’s Society.

- You are passionate about making a difference for people affected by dementia and understand the vital role credible and robust evidence can play in making this happen.
- You can search for and understand academic literature, grey literature, data, and insight.
- Able to present complex information in accessible and understandable ways.
- Able to create and manage database information for different purposes.
- Experienced in organising internal and external engagement events.
- Curious and constantly questioning the status quo.
- Flexible, creative, and committed to continuous improvement
- Appreciate the complexities that come with working in a large and fast-moving organisation and are eager and able to work at pace in a complex environment, prioritising tasks and managing your time effectively to get the job done. 

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Salary: £30,000 - £32,000
Contract: Full-time, permanent
Location: Home based (ideally in the UK)
Closing date: Weds 4^th December
Benefits: 32 days annual leave, flexible working, pension, health and wellbeing platform

We have a new opening for a Data Officer to join Animals Asia, working within their Data, Technology and Insight Team and reporting to the CRM and Data Manager.

Animals Asia is an animal welfare charity which is on a mission to make significant and lasting improvements to the welfare of animals across Asia. Last year the fundraising team raised a record breaking $18m globally and by continually improving their data capabilities they can continue to achieve their ambitious targets.

In the role of Data Officer you will create and deliver regular data marketing selections across email, mail and telephone campaigns. This includes importing data from a range of online and offline income streams and adhering to best practice and compliance guidelines. You will also manage the help desk for the Data, Technology and Insight team.

To be successful as the Data Officer you will need:

• Experience using a Fundraising CRM (Blackbaud CRM is preferred)
• Experience delivering data marketing selections and creating data imports from a range of sources
• Knowledge of SQL

If you would like to have an informal discussion, please email your interest along with your CV to [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.
 

Do you have expertise in customer relational databases and their effective management? Does this include experience of structuring and adapting them to meet the changing needs of user teams while maintaining adherence to design principles and best practice? Then join Shelter as a Supporter CRM Manager (Microsoft Dynamics) and you could soon be playing a leading role within our Business Enablement team.

About the role

The Supporter CRM Manager is integral to the successful use of supporter data across the organisation. We’re looking for someone to play a lead role in embedding best practice ways of working in data management. This is a one-year contract.

About you

To succeed, you’ll need to be experienced in data quality and implementing operational procedures to maintain high standards of data quality and have worked as a help desk technician or a similar customer support role. You’ll also need to be skilled in engaging a diverse database user community, helping them to use and get the most out of the system and working with them to identify system improvements. You should be analytical, solution orientated and able to communicate technical information to a non-technical client team audience, you have a good understanding of relevant legislation and regulations relating to supporter data too (e.g., GDPR, PECR and the Fundraising Code of Practice). You’re also great at diagnosing basic technical issues likely to affect users of Microsoft Dynamics 365 and have had some exposure to the Microsoft Power Platform suite, in particular Dynamics and Power Automate/Flow.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

This role sits within the Business Enablement team within Shelter’s Technology & Data (T&D) Department, which is made up of 30+ people based across the country with bases in London, Sheffield, and Edinburgh. The T&D Department is accountable for developing and leading Shelter’s technology and data strategic priorities, providing a secure infrastructure, management of data and insight to underpin strategic outcomes, delivery of technology change projects, data governance and the provision of support for a range of software, systems, and platform tools.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Integrity Action is looking for a climate expert with strong programme design expertise to strengthen and expand our climate programming portfolio. In this role, you’ll collaborate closely with our senior management team to maintain and elevate the quality of our programmes and fundraising. You’ll bring technical knowledge and thought leadership to shape our current and future climate-focused programming, driving meaningful change in alignment with Integrity Action's mission.

Are you an an experienced Digital Product Manager looking for an exciting opportunity to help develop digital products and services? If so, join Shelter and you could soon be supporting our income generation, advocacy campaigns and advice services.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

As part of our central digital function within our Campaigns, Policy and Communications department, you’ll be at the centre of a multidisciplinary product team, working with user-centred designers and developers. Together, you’ll manage products in line with our strategic goals, developing Shelter’s ability use data and insight to monitor and improve digital performance against both user and organisational needs.

About the role

For the first year of your career with Shelter, you’ll be leading a critical project to review and improve our online donation journeys, platforms and systems. This project supports Shelter’s aim to provide a seamless, efficient and accessible donation experience, thereby maximising revenue and ensuring sustainability in a competitive fundraising landscape. You will work closely with stakeholders from both our income generation and technology & data departments on business process optimisation and technology upgrades to help deliver Shelter’s mission and vision.

To succeed in this important role, you’ll need extensive experience of delivery with cross-functional teams and collaborating with experts. You’ll understand how to successfully bring together different technical specialists and business stakeholders and enable them to work together towards a common aim. You’ll have a solid knowledge of product design and development, including facilitating, ideation, and scoping. You will have worked on complex projects with a range of technologies and understand how strategic requirements, business analysis, systems thinking, and user insight can be translated into full-stack solutions.

We’re looking for someone who is a passionate champion of agile product design, but who is used to being flexible within a range of business settings and constraints. As an excellent communicator, you’ll have the ability to advocate for a particular approach while building constructive relationships. You’ll need to be able to balance dependencies and priorities to develop a clear roadmap, that everyone can get behind, to deliver on time and budget.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

A passionate champion of agile product design, you are used to being flexible within a range of business settings and constraints. Through extensive experience collaborating with experts in cross-functional teams, you’ll understand how to successfully bring together different technical specialists and business stakeholders, enabling them to work together towards a common aim.

You’ll have a solid knowledge of product design and development, including facilitating, ideation, and scoping. You will have worked on complex projects with a range of technologies and understand how strategic requirements, business analysis, systems thinking and user insight can be translated into full-stack solutions.

An excellent communicator, you can advocate for a particular approach while building constructive relationships. Able to balance dependencies and priorities, we’ll look to you to develop a clear roadmap, that everyone can get behind, to deliver on time and budget.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme, and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Do you have an understanding of drug and alcohol related issues and experience of working with young people? Would you like to be part of an organisation that counts on the professionalism, insight, expertise and passion of its staff to inspire recovery of the young people and families they work with? Then join us as a Practitioner.

Right now, one of our partners, Aquarius is looking for a Drug and Alcohol Practitioner to join their Bedfordshire Young People’s Team. Aquarius helps young people aged 5-18 overcome the harm caused by drugs and alcohol by working closely with the individual, family members and other professionals . But it’s only possible with the help of people like you.

Your challenge? – To provide information and advice, brief interventions and long term structured interventions to support young people who are using drugs and alcohol or being impacted by someone else’s use.  You will be conducting assessments, risk assessments, care-planning and working directly with other services such as schools, social care, mental health services and youth offending.The successful candidate must have exceptional organisational skills and the ability to work with other agencies both face to face, email and via telephone.

An energetic and confident self-starter, you will be required to hold a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we’ll consider candidates with experience of working in the substance misuse field . As well as good knowledge of alcohol/drug and health related issues, you will be used to liaising with voluntary and statutory agencies and health professionals and comfortable engaging with clients in a variety of service delivery settings. You will have a flexible approach, a commitment to the principles of confidentiality, excellent record keeping and  a working knowledge of Microsoft Office.

As this role requires travelling around Bedford, you will also need to have a clean driving licence and access to a vehicle.

This is a permanent full-time role requiring the post holder to work 37 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply.

When applying, please upload a CV and supporting statement which should clearly outline your skills and experience.

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind was renamed Waythrough to reflect the new organisation, of which Aquarius will remain a subsidiary.

Are you passionate about inspiring the next generation to get cycling? The Bikeability Trust has an exciting opportunity for a Helpdesk Support Administrator to help support the Bikeability industry with enquiries relating to the Trust’s digitised systems. 

We are looking for a proactive, highly-organised individual with excellent customer service skills to join our friendly, working remote team in the UK. Note we cannot accept applicants for remote working outside of the UK.

Stewardship Officer

This is an exciting new role in a newly formed team, built to enable personalised and human connection with the Stroke Association’s Regional Fundraising supporters. 

We seek an enthusiastic and motivational individual with a clear understanding of high standard customer service to provide excellent supporter stewardship within the Operations area of our Regional Fundraising team. 

Position: CE337 Stewardship Officer

Location: Home-based, UK Nationwide. However, occasional travel will be required as part of this role (may include team meetings or other work-related meetings)

Hours: Full-time, 35 hours per week (flexible working available) 

Salary: Circa £31,300 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance with where you live)

Contract: Permanent

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: Sunday 5th January 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Dates: First interview Wednesday 15th January 2025. Second interview Monday 20th January 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The team purpose is to listen to, understand and inspire our supporters and our teams to fundraise with pride in a way that’s both easy and right for them, with the help they need to enable greater giving that is legal, ethical and inspiring to others. Together, the team will provide onboarding and regular data led stewardship touchpoints for supporters across a portfolio currently delivering £4.7m annual income.

Key responsibilities will include: 

• Working to set process and templates, provide excellent supporter journeys that deliver income

• Deliver personal touchpoint stewardship plans to complement mass journeys. These include calls to all supporters to welcome, keep in touch, wish good luck, thank and chase income. 

• Deliver strategic interventions to enhance audience activity, to add value to both our supporters' experience and our income targets.

• Responsible for triage and referral of appropriate supporters to the relationships team. 

About You

You will have a passion for fundraising and considerable experience of providing excellent customer service by telephone, SMS and personal email. You will understand the importance of making telephone calls to supporters. You will be driven to deliver excellent experiences for both colleagues and supporters and in turn support significant income growth.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK. 

When you click to apply, you will be able to see the full responsibilities and person specification for further 

information on the role. 

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. 

 

Stroke Association

Finding strength through support

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt. 

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke.

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life. 

It’s only thanks to the generosity of our supporters and donors that we can provide vital support.

We’re working to improve the diversity of our people. We know that individuality leads to a richer experience for our people and better support for all those affected by stroke. 

We strongly encourage people from all backgrounds to apply. We’re particularly looking to increase the number of applications from those with lived experience of stroke, and those from under-represented communities.

You may also have experience in areas such as Fundraising, Fundraiser, Supporter Engagement, Supporter Experience, Supporter Care, Customer Service, Customer Service Officer, Customer Service Agent, Helpline, Fundraising Experience Officer, Individual Giving Officer. 

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Closing date: 9th Dec
Interviews: 16th & 17th December
Strategic evidence is our in-house experts in dementia data, economics, care, and clinical research evidence. If you are passionate about using evidence for good – this role is for you!
We are accountable and responsible for gathering, analysing, contributing, and mobilising evidence and insight to strengthen the case for dementia across the UK - bringing this to bear to our people in Alzheimer’s Society and the dementia system locally and nationally.
We are evidence and data-driven, factual, and solution-focused.  Our strategic evidence base will ensure that Society’s decisions and interpretation of dementia and the system are based on the highest quality of dementia evidence and will:
• Demonstrate the scale of dementia in the UK
• Demonstrate the impact of dementia on the system and those affected by the disease
• Underpin the response of Alzheimer’s Society and the wider system to the big challenges dementia poses
As our Strategic Evidence Manager, you will have the responsibility of delivering the development and curation of our strategic evidence base and will play a significant role in our mission to make dementia the priority it needs to be.
You will lead a team of two Strategic Evidence Officers and work alongside a Health Economics Lead and a Dementia Data and Intelligence Lead. You’ll also be part of an even larger Evidence, Policy & Influencing (EP&I) function, which is laser-focused on ending the devastation of dementia through changing policy and an integral part of the EP&I Management Team. Integration and teamwork are everything in this role – with colleagues internally and with the system externally.
You will:

- Be an internal and external influencer, using your understanding of Alzheimer’s Society strategy and the external environment to manage the development, delivery, and curation of our strategic evidence-base.
- Deploy an integrated three-nations approach to our work, building consistency of approach and sharing of best practices while flexing to account for the different environments.

- Identify and recommend evidence gaps, including influencing for their fulfilment, spotting opportunities to generate and commission new evidence, and working in collaboration with external suppliers, and think tanks of academics.
 
- Make our strategic evidence base everyone’s business – to our people and key players in the dementia system.
  - Inspire and motivate people towards shared objectives and goals, encouraging an environment where people can be themselves safely share their opinions and be able to listen and support others.

About you
You are passionate about making a difference for people affected by dementia and understand the vital role credible and robust evidence can play in making this happen.
You are:

- Experienced in developing and using an evidence base to inform internal and external decision-making and achieve results, with the ability to lead and manage evidence projects simultaneously using project management approaches.
- Confident in navigating the health, care, economics, and system analysis research environment and can work with a range of researchers, think tanks and other suppliers to gather and generate credible evidence.
- An opportunity spotter, able to work independently and collaboratively across internal and external boundaries to ensure our evidence is maximised to inform decisions and solutions that address the biggest challenges facing dementia across the UK.
- Confident to hold others to account to ensure decisions and interpretation of dementia and the system are based on the highest quality of dementia evidence.
- Curious and constantly questioning the status quo.
- Flexible, creative, and committed to continuous improvement
- Appreciate the complexities that come with working in a large and fast-moving organisation and are eager and able to work at pace in a complex environment, prioritising tasks and managing your time effectively to get the job done. 

About Alzheimer's Society
Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.