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Page 1 of 73
London, Greater London (Hybrid) 4.97 miles
£35,960 - £39,960 per year
Full-time
Contract (Up to 12 months )
Job description

JOB PURPOSE 

The Senior Communications Officer works with the Communications team, raising vital support for displaced people around the world through transformational partnerships, creative campaigns and fundraising appeals. 

Reporting to the Senior PR Manager, the Senior Communications Officer works across all the charity’s communications activity (PR and digital communications), with a particular focus on promoting and supporting the charity’s partnerships.

This involves identifying opportunities to amplify our partnerships, events, appeals and campaigns through earned media, digital communications and other activities, in order to support UK for UNHCR’s fundraising and public advocacy objectives. Raising awareness of global refugee crises and UNHCR’s humanitarian operations forms a central part of this storytelling, as well as understanding of thematic areas of UNHCR’s work such as education or climate change, and PR moments throughout the year.

Working with the wider Communications team, the Senior Communications Officer will also work with UNHCR experts and our Storyteller Programme, enabling the charity to identify, engage with and support staff and storytellers (including refugees) to share their stories through charity communications across all channels, events and with media.

This role requires close collaboration with the Corporate Partnerships and Philanthropy fundraising teams and other members of the Communications team, and providing support to more junior members of the Communications team as needed.

WHO WE ARE AND WHAT WE DO    

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Role Responsibilities 

  • Act as the focal point for partnership communications activity (corporate partners, trusts, foundations and philanthropy), including being a primary communications contact for key partnerships and managing the flow of PPH communications material to facilitate a smooth, swift approval process, internally and with external stakeholders. 

  • Support our Refugee Storyteller programme, including an understanding of related processes such as consent and content gathering and storage, identifying areas for growth and development, and coordination across the charity

  • Work with the Senior PR Manager on media relations, including identifying opportunities to deliver UK for UNHCR messages in media, drafting media materials, identifying and preparing storytellers for interviews, preparing media briefings and spokespeople for interviews or events 

  • Develop and deliver communications plans for existing partnerships, and as needed for new business and prospect outreach. 

  • Draft materials for the website, social media and other communications, including use of images and video content.   

  • Track and report on Partnerships communications efforts and activities, working with the Communications Coordinator and Data team. 

  • Support the Communications Team with publications.

  • Provide other communications support as required, such social media posting and community management, commissioning content and maintaining the website.  

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above. 

   

PERSONAL ATTRIBUTES AND EXPERIENCE  

Essential Experience 

  • Experience of drafting communications materials for a range of audiences   

  • Experience of working on PR campaigns or other creative campaigns for an external audience   

  • Experience understanding and repurposing complex information for an external audience   

  • Experience handling sensitive issues, and managing approval processes – a number of the crises where UNHCR is responding are highly complex, fluid and sensitive, supporting vulnerable people  

  • Experience working with potentially vulnerable people such as refugees and former refugees.

Essential Skills/Knowledge 

  • Ability to juggle and prioritise multiple tasks, and meet deadlines within a collaborative team environment  

  • Excellent communication (written and verbal), presentation, and interpersonal skills  

  • Ability to navigate and manage relationships with multiple stakeholders, internally and across UNHCR teams globally   

  • Ability to repurpose sometimes complex information into key messaging and external communications  

  • Able to demonstrate flexibility and willingness to achieve results  

  • Confident learning how to use various digital platforms such as social media channels and website CMS (e.g., WordPress)  

  • Proficient in Microsoft Office – i.e., Word, Excel, PowerPoint, Sharepoint  

  • Awareness of safeguarding principles and GDPR regulations when working with vulnerable people  

Desirable Skills/Experience 

  • Experience of, or a passionate interest in refugee or broader charity sector work   

  • Experience of working with journalists or in a media environment  

  • Experience of working on partnership communications 

  • Experience of using image database / research library  

WHY JOIN UNITED KINGDOM FOR UNHCR?   

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.   

What else?  

Wellbeing   

  • 28 days’ leave per annum plus bank holidays.  

  • Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.   

  • Access to 100s of perks with discounts on everyday purchases.  

  • Office wellness perks.  

  • Discount on gym memberships.   

  • Hybrid and Flexible Working.  

  • Staff socials.  

  

Financial   

  • Pension scheme with an employer contribution of 8%.  

  • Non-contributory group life assurance scheme  

  • Non-contributory Income protection scheme.  

  • One-off contribution towards homeworking set up.  

  • Enhanced maternity, paternity, shared parental, and adoption pay.  

  • Enhanced sick pay scheme.   

  

Development   

  • Comprehensive training and continuing development opportunities.  

  • Individual training budget.  

  

  

HOW TO APPLY  

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.     

Closing date: 17 April, 2025 

Interviews date (provisional): Week commencing 28 April, 2025 

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.  

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.  

  

Posted by
United Kingdom for UNHCR View profile Organisation type Registered Charity Company size 51 - 100

We stand with refugees – will you join us?

Away Day.jpgFR.jpg
Posted on: 08 April 2025
Closing date: 17 April 2025 at 00:00
Tags: Communications, Fundraising, Humanitarian Aid, Public Relations, Refugee / Immigration

The client requests no contact from agencies or media sales.