Jobs in Kings Langley

Head of Family Service

Would you like to work for an award-winning charity?

Are you passionate about creating life-changing experiences for children and young adults with special educational needs and disabilities (SEND) and their families?

Do you want to lead a team that delivers holistic, impactful support for families navigating education, health, and care systems?

If so, this is the perfect opportunity for you!

About the Role:

As the Head of Family Service, you will lead and manage LDN London’s Family Services across Westminster, RBKC, Islington, and Harrow. This role is vital to providing holistic, high-quality support to families of children and adults with SEND.

Key responsibilities include:

· Leadership: Build and lead a high-performing team, ensuring services meet grant and commission outcomes.

· Service Delivery: Oversee tailored support plans, parent participation groups, therapies, events, and SENDIASS.

· Collaboration: Build strong partnerships with schools, family hubs, social care, health services, and other stakeholders to meet families' needs.

· Advocacy: Promote the rights of children and young adults with SEND, ensuring family voices are heard and included in service development.

· Strategic Development: Assess and respond to emerging needs, working with the Assistant Director to deliver forward-thinking services.

This is an exciting opportunity to shape and deliver ambitious, family-centred services that make a tangible difference in people’s lives.

About You:

We’re looking for an experienced and motivated leader who is:

· Experienced in SEND and Family Services: You have a strong understanding of SEND and the challenges families face navigating education, health, and welfare systems.

· A Skilled Leader and Team Builder: You are confident in managing teams, resolving challenges, and fostering collaboration.

· An Effective Communicator: You excel at building relationships with families, stakeholders, and multidisciplinary professionals.

· Organized and Results-Driven: You can manage priorities, deliver outcomes, and meet deadlines under pressure.

· Resilient and Adaptable: You thrive in dynamic environments, maintaining a positive and solution-focused attitude.

We’re looking for someone who is passionate about making a difference for families with SEND and committed to delivering outstanding support.

Why Join Us?

At LDN London, for more than 60 years, we are empowering people with learning disabilities to stay healthy, be safe, and live well. As an award-winning charity, we pride ourselves on delivering impactful, family-centred services.

By joining our team, you’ll:

Make a Difference: Play a pivotal role in bridging service gaps, advocating for families, and delivering life-changing support. Enjoy a Supportive Environment: Regular supervision, opportunities for personal and professional development, and family-friendly policies.

Benefit from Great Perks:

· Up to 38 days annual leave (including bank holidays).

· Generous pension scheme.

· Flexible working opportunities.

· Season ticket loans.

Ready to Join Us?

If you’re ready to take on this exciting challenge and make a lasting difference in the lives of SEND families, we’d love to hear from you.

Apply now and become part of an organization dedicated to creating amazing experiences for children, young adults, and their families.

How to Apply:

To apply please complete the online application form using this link provided and submit your up-to-date CV.

 Note: LDN London is committed to safeguarding and promoting the welfare of children. Background checks and an enhanced DBS will be required. You need to be 18 and over to apply.

Closing date: 5:00pm on Monday 10 February 2025

 Please note that we receive a high number of applications.  If you have not heard back from us within 2 weeks of the closing date, then you have not been shortlisted for the role.

The Senior Marketing Officer will work closely with the communications and fundraising teams, with stakeholders and an external agency to develop strategic, audience-driven campaigns. They will also cultivate and sustain strong relationships with donors through impactful updates on how their contributions are making a difference.
This role offers an exciting opportunity to help transform the lives of those affected by bipolar across the UK.

Location: Flexible - Home-based, with occasional travel to events and meetings in London as required
Salary: ​£33k (35 hours a week) 
Contract: 3-year fixed-term contract after 6-month probation period
Annual Leave: 25 weekdays of annual leave (plus Bank Holidays)
Benefits: 5% employer pension (after completion of probation) and additional day of annual leave for every full year of service
Reporting to: Head of Policy and Communications
Freelance applications considered

Want to play your part in transforming society?

You're in the right place.

Many of our Spear trainees have faced significant barriers to finding work, including family breakdown, growing up in care, disability or mental health difficulties, having been involved in crime, or really struggling at school. We believe that being out of work can lead to isolation and proliferate these challenges, meaningful work is key in helping young people find a sense of purpose and community. We're proud that the coaching and community that the Spear Programme provides makes such a difference that 75% of those who take part find work, and are still in work a year later.

We are looking for coaches to work as part of Spear centres that are run in partnership with churches around the country, delivering the Spear Programme to 16-24 year olds, equipping and empowering them to overcome the barriers they face and turn their lives around. 

Not only will you be part of bringing about powerful change in people's lives, but throughout this paid, dynamic, one-year opportunity, you'll be supported and challenged. We'll invest in you, developing expert coaching and leadership skills to set you on a great career path.

Download our application pack for more information.

Please feel free to let us know if you may require any reasonable adjustments to participate fully in our recruitment process, or if you have any enquiries regarding accessibility such as wheelchair access. 

What will you do?

• Coach 16-24 year olds, bringing about powerful change in their lives 
• Build great relationships with relevant professionals 
• Form part of an intentional church community 

What will you gain?

• Christian Leadership Skills 

• Social Impact Experience

• Excellent coaching capability 

• Management skills and career progression 

Working requirements, salary & benefits

Salary: between £22,300 and £25,300 dependant on location, plus pension scheme

Contract: Full-time, Monday to Friday, 9.30am - 5.30pm. 28 days annual leave (including Christmas gift days); One year fixed term contract; we aim to support all Graduate coaches to progress to other roles with us after this initial year, with development towards management level within 3 years. Occasional evening working required (for events such as termly Spear Celebration evenings)

Upcoming Assessment Days: Thursday 6th February & Wednesday 5th March 

For most centres there is a requirement to become part of the partner church congregation, and you will be expected to participate in church team events as well as wider Resurgo team events, including weekly staff prayer meetings and annual staff conferences in summer and winter (one residential).

We have various Spear Centre locations which are listed below. We have variable start dates so please indicate when you are looking to start. 

We are currently looking for a Graduate Coach to start immediately at Spear Islington and Spear North Kensington. 

London

- Bethnal Green

- Camden

- Clapham Junction

- Hammersmith

- Islington

- Kennington

- North Kensington

Regional

- Brighton

- Bournemouth

- Bristol 

- Leeds

Other Centres with part time roles

We also partner with churches in the following cities - these centres handle their own applications, and the roles are slightly different, being part time and mostly permanent, at a slightly more senior level. If you are interested in these, please contact our recruitment team for more information.

- Ipswich

A DBS check will be requested in the event of a job offer

Team: Philanthropy & Partnerships

Location: Homebased with some travel for meetings & events

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £36,649 per annum

Contract: Permanent

We are the UK’s largest cat welfare charity. All over the country, our enthusiastic employees, volunteers, and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Senior Prospect Research Officer

• The prospect research officer will join a dynamic team contributing to the overall growth of our Partnerships and Philanthropic income and sits within the newly formed Research and Engagement team.
• The successful candidate will be responsible for providing detailed knowledge and insight on donors and potential sources of philanthropic funds. Underpinning the team's ability to increase opportunities to build successful donor relationships alongside ethical gift acceptance processes, pipeline, and information management.

About the Philanthropy & Partnerships team:

• We sit within the Marketing & Income Generation directorate.
• Our team is responsible for ensuring direct fundraisers are equipped to make compelling asks and steward donors. We cover prospect research, KPI and pipeline reporting, high value events, stewardship and engagement asset creation, and cross team operational support.

What we are looking for in our Senior Prospect Research Officer

• Significant experience of charity fundraising within a high value giving team and prospect research using a variety of sources and methods
• Extensive experience of developing strong relationships with key stakeholders across philanthropy and corporate fundraising teams
• Experience of using a CRM database and working with existing identified prospects
• Extensive knowledge of prospect research processes and sources used in post GDPR research activities.

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service.
• Salary Finance, which empowers you to take control of your financial wellbeing.
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 17th February 2025

Virtual interview date:  Week commencing 24th February 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you are enthusiastic about this opportunity but your experience does not align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form

2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

About The Murray Parish Trust

Children with a serious illness are three times more likely to struggle with their mental health. Their childhoods are overshadowed by coming to terms with diagnosis, hospital stays, treatment, feeling different from friends or managing how their illness affects daily life. Many of them struggle with severe anxiety and depression, experiencing isolation and trauma during their journey. These children are at much higher risk of long-term mental health difficulties that are more complex and difficult to treat, on top of living with often complex medical needs.

Actors Jim Murray and Sarah Parish’s first daughter, Ella-Jayne, was born with Rubinstein-Taybi Syndrome in 2009 and spent half her short life in paediatric intensive care, Southampton Children’s Hospital. Ella-Jayne died, at home, just eight months old. After they recovered from the immediate horror, Jim and Sarah felt an overwhelming drive to help other children and families and founded The Murray Parish Trust in 2014. They were awarded MBE’s in the King’s New Years Honours 2025 for services to seriously ill children and their families.

Our charity delivers projects that support the mental health of seriously ill children and their families. We improve access to specialist, imaginative and empowering support, at the earliest possible moment, to prevent long-term mental health difficulties. We do this by delivering a vast range of projects in children’s hospitals, hospices and other health or community settings across the UK. These include drama, dance, art, nature and music therapy; bereavement and mortuary suites, distraction equipment that reduces anxiety, sanctuary and quiet rooms; sibling support; counselling and therapy rooms; and psychological support for children/family members.

The role - Head of Public Fundraising and Operations

This is an exciting new chapter for The Murray Parish Trust. Our new Head of Public Fundraising and Operations will work closely with the Board of Trustees and our Head of Philanthropy and Projects to scale our impact and expand reach nationwide. They will play a pivotal role in leading operations and shaping the charity’s future, as well as leading on growing income from community, corporate, individual fundraising, which have been identified as strategic fundraising priorities.

We anticipate time will be split roughly equally between leading public fundraising and operational management. There is some freelance support with marketing, corporate and community fundraising, and volunteer coordination, plus trustee support with events; there is scope to expand the team as income grows. This role will support their work as well as personally deliver public fundraising activity, taking sole responsibility for individual giving and legacies.

This is a job of variety, innovation and opportunity. We are looking for an experienced fundraiser, perhaps an aspiring charity CEO, who is looking to develop skills and knowledge in charity management and strategy. This is a job for someone who is ambitious, collaborative, proactive and who has a genuine passion for championing the mental health of seriously ill children and their families.

Key responsibilities

Fundraising: Work alongside with the Head of Philanthropy and Projects to implement the fundraising strategy, including:

• Delivery of the specific fundraising activity delegated to this role to grow income year on year (individuals, community, corporate, legacies, events), supported by the work of freelancers.
• Strategic oversight of all public fundraising including monitoring, evaluating and reporting to the Board.
• Ensure excellence in donor stewardship that helps retain, grow and diversify support from existing donors.
• Maintain a proactive focus on donor acquisition, across the UK, prioritising areas where we have projects.
• Effectively utilise the CRM to proactively and accurately capture donor information and consents.
• Strong focus on return on investment to ensure efficiency in working nationwide, carefully prioritising activity.

Charity management and operations

• Help to shape organisational strategy, using data insight to drive decision making.
• Data management lead; incl. CRM management, data protection, embedding a culture of data collection.
• Lead on setting and managing annual income and expenditure budgets.
• Ensure compliance with the latest regulatory requirements and sector best practice.
• Coordinate and manage policy, procedure, risk management and wider charity administration.
• Provide support for financial management; incl. outsourced book keeping/monthly management accounts; working with accountants to ensure timely production of the Annual Report and Financial Statements
• Work closely with Board members with specific lead responsibility, incl. with the Treasurer in the production of cashflow and other financial reports.
• Supported by the volunteer coordinator (freelance), manage and develop a network of volunteers and ambassadors (e.g. talks, photo calls, events, collection tins, admin, research).
• Act as Secretary to the Board; including statutory filing, coordinating quarterly meetings and taking minutes, compiling/circulating Board papers, diarising other meetings and communication as needed.
• Represent the charity externally with diverse stakeholders.
• Responsible for the effective management and leadership of the public fundraising and operations team.

The Pirate Castle is looking for a General Manager to lead our iconic boating charity as we near our 60th anniversary year.  We promote life chances, learning and healthy living from the banks of the Regent's Canal in heart of Camden Town.

HFEH Mind are looking for maternity cover for the HR team on a 12 month fixed term contract starting between Mid March to Early April 2025.

Purpose of the job

To support the development and implementation of HR initiatives and systems, providing guidance to staff and line managers on employee relations matters and supporting them through their employment journey with HFEH Mind.

The HR Officer will maintain excellent knowledge of charity policies and procedures, terms and conditions, UK employment law and HR best practice and will deputise for the Head of People Services & Company Secretary in their absence.

About Hammersmith, Fulham, Ealing, and Hounslow Mind

We’re Hammersmith, Fulham, Ealing, and Hounslow Mind (HFEH Mind), part of Mind the mental health charity. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding of mental health.

We work in Hammersmith, Fulham, Ealing, and Hounslow and have a range of services and products to help children, young people and adults maintain and regain their mental health. We work with employers, partners, community groups and other charities to achieve our aims.

Key Responsibilities​

· Support the development and implementation of HR initiatives and systems

· Provide counselling on policies and procedures using Rradar support as required.

· Be actively involved in recruitment by preparing job descriptions, posting ads and managing the hiring process when required.

· Support the creation and implementation of effective onboarding.

· Develop training and development programs.

· Assist in performance management processes.

· Support the management of disciplinary and grievance issues.

· Maintain employee records on the HRIS (BreatheHR) ensuring all staff documentation is accurate and up to date.

Benefits & Support

We want all our team to thrive at HFEH Mind and we offer a competitive range of benefits, good work/life balance, and excellent learning and development opportunities.  We are proud of our organisational culture, and we offer a supportive, flexible, and enjoyable place to work.

Employee benefits include:

• Opportunities for flexible working
• 25 days annual leave (plus bank holidays) increasing with years of service up to 30 days.
• Workplace pension scheme
• Occupational sick pay scheme
• Employee Assistance Programme
• Regular supervision
• A variety of learning and development opportunities
• Access to “Perkbox” employee benefits
• Cycle to Work Scheme

HFEH Mind are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing, and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.

Post is subject to an enhanced DBS check.

Are you an experienced fundraising operations professional looking for your next role?

Great Ormond Street Hospital Charity is hiring for a Head of Fundraising Operations & Standards to play a leading and strategic role across our fundraising compliance, supporter journeys, supporter experience and supporter data functions.

Salary

The salary for this position is £69,733 per annum.

The role is based in our London office with a minimum of 2 days in our office per week. 

Key Responsibilities

This is a senior management position within the organisation, and you’ll be responsible for:

• Supporting a vibrant and varied fundraising programme to deliver a transformational growth strategy and over £100m each year. 
• Collaborating effectively across the charity, building relationships, planning and directing work, and adding value as part of our Senior Management Team. 
• Leading GOSH’s approach to compliance with fundraising standards, including leading a rolling programme of reviews and contributing to sector collaborations. 
• Leading the supporter data function and supporting the delivery of our supporter data strategy and analytics to enable evidence based decision making. 
• Leading on supporter relations, supporter experience and supporter journeys to maximise supporter retention and income. 

We have ambitious goals, and this is the ideal opportunity for someone who is looking for a role where they can be impactful. You’ll be involved with the delivery of our fundraising strategy, as well as working across our diverse fundraising portfolio. You’ll also be at the cutting edge of innovation across supporter data and journeys.  

Skills, Knowledge and Expertise

• Previous experience working as a strategic lead of a cross functional team. 
• Experience supporting a broad and diverse fundraising or income generating portfolio. 
• Experienced people leader with high emotional intelligence. 
• Experience working with relationship database and data analytic tools. 
• Exceptional relationship building skills. 
• Strong decision making and problem-solving skills. 
• Budget and forecasting experience. 
• Experience of compliance and regulation, ideally within a fundraising context.

Please refer to the full job description for more information. 

Closing Date: 19th February 2025

Benefits

• 30 days annual leave (plus bank holidays)  
• A flexible approach to working arrangements.  
• Access to our enhanced pension scheme  
• Life assurance 
• Access to various health and wellbeing schemes, including the employee assistance programme. 

About Great Ormond Street Hospital Charity

Every day, around 750 children and young people from across the UK are seen at Great Ormond Street Hospital (GOSH). At Great Ormond Street Hospital Charity, we help the hospital go above and beyond for seriously ill children, enabling kinder and better treatments, bringing hope for children with the rarest and most complex illnesses, and making hospital a little bit easier and a lot more fun for the thousands of children who are treated at GOSH every year. Our staff raise vital funds to support ground-breaking research, cutting-edge medical equipment, and the creation of child-centred facilities to help save more young lives, and essential support services that help save childhoods too.

Together, we can help give seriously ill children the best chance, and the best childhood, possible. We were delighted to be named Charity Times - Charity of the Year 2024, recognising the impact of our shared mission.

Our commitment to Equity, Diversity and Inclusion

We believe that GOSH Charity and the charity sector more widely should reflect the diversity of patients, communities, and society at large. We also know that having a more diverse and inclusive workforce will make us more innovative, challenge the status quo, and enable us to deliver more impact. We encourage applications from people of all backgrounds. In particular, we encourage applications from those who are currently under represented within the charity sector as they may be marginalised by race and/or ethnicity, sexual orientation, disability, long-term health conditions, or socioeconomic status. 

If you would like more information about our approach to inclusive hiring please see our Inclusive Hiring Page here. You can also find out more about our commitments to EDI within our EDI Strategy on our website. 

As a Level 2 Disability Confident Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us. 

Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.

Railway Children is looking for a Supporter Experience Officer to cover maternity leave and be responsible for implementing our supporter engagement strategy.

About you:

The Supporter Engagement Officer is an integral role in the public fundraising and engagement team, continuing to develop our individual giving income streams and ensuring that our supporters feel valued and understand the amazing impact they have.

This is a great role for someone who is equally as comfortable analysing details in data as they are coming up with creative ways to engage our audiences. You’ll have a proven ability to grow income from individual donors while having the supporter’s needs at the heart of every interaction.

The role entails delivering supporter communication journeys across a range of channels and audiences so that we deliver excellent supporter care to all donors ensuring that their relationship with Railway Children is enhanced, their support retained and lifetime value maximised.

An exciting opportunity has arisen with a client of ours who seeks someone with exceptional EA skills and experience to support their busy and multi-faceted work life within the charity and environmental sector. The role is mostly remote with 1 day per month in West London and hours worked flexibly spread over 4 - 5 days per week (Monday-Friday). Salary is depending on experience and will be pro rata the full time amount advertised.

As EA you will:

• Manage a busy email inbox, keep track of multiple events, deadlines and relevant developments that may impact on my client’s work or their diary and support her by briefing her when she is too busy to look at emails. 
• Manage a busy diary and arrange meetings, book events and lunches/dinners
• Respond to meeting requests and draft responses to other emails or letters as required
• Ensure my client is well prepared and briefed for meetings and events
• Anticipate what will be needed and use your initiative to meet these needs

The ideal applicant will: 

• Have experience of providing Senior PA or EA support at Senior Executive level and be comfortable and confident liaising at this level and with public figures on occasion.
• Be incredibly organised and able to prioritise and respond to short notice requests and changes.
• Be good at synthesising lots of information and providing succinct summaries and on occasions carrying out some research on relevant topics for our client.
• Ideally have an interest in and some knowledge of environmental issues. 
• Have excellent interpersonal skills and be able to get to know people, build rapport and trust very quickly.
• Have excellent IT skills – especially in Microsoft Office packages and Teams but a general good understanding of IT and IT equipment.
• Be a practical, positive, problem solver who can always offer possible solutions.
• Work with the utmost discretion and strict confidentiality
• Have excellent written communication skills to be able to draft professional emails and letters on behalf of my client.
• Be able to work alone and on their own initiative for much of their working time in a suitable home working space and work from West London 1 days per month.
• Be able to occasionally work on a non-working day or outside of usual work time to meet business/diary need. 
• Have an existing right to work in the UK.

To Apply:

Please submit a CV clearly showing how you meet the above criteria and a note to say why you are interested in the role, confirming your ideal working pattern and salary expectations. Please highlight any experience in, or knowledge of, the environmenal sector.

Application Deadline: 23rd February.

First Interview will be by video call with the client on the 11th or 12th March. Please try to keep these dates free as invitations will be sent week commencing 3rd March. 

Second interviews will be in person in London on the 17 or 18th March.

**Immediate start available after these interview dates subject to satisfactory references and right to work in the UK checks.**

We are proud to be partnering with an incredible charity dedicated to providing life-saving emergency relief and long-term medical care to some of the world's most vulnerable and excluded communities. Together, we are seeking a People Department Administrator

This is a temporary position, 25 - 30 hours per week, with an expected duration of approximately three months. The role offers a hybrid working arrangement, requiring one to two days per week onsite at their Aldgate office. Ideally the hours per week will be split over 5 days.

The role holder will be responsible for comprehensive, proactive, and professional administrative and coordination duties to ensure department activities, initiatives and projects are running efficiently and effectively. This role supports the Senior Leadership Team, and will execute general administrative and coordination tasks to support the efficient and effective delivery of the people plan and supporting activities. In addition, the department administrator will perform basic finance tasks.

You will need:

• Experience working in an administrative role in a pressurised environment requiring tact, judgment and discretion in handling internal and external contacts and information.
• Experience in management of basic financial duties.
• Excellent attention to detail and proven ability to deliver to deadlines.
• Intermediate level in the use of IT packages, e.g. Outlook email, Word, Excel and PowerPoint, and specialist equipment, e.g. video conferencing.
• Experience of drafting correspondence and other documents on behalf of SLT.
• Some understanding of, or experience or interest in, a People function would be useful in order to understand the context of what is being coordinated.

This post is looking to start as soon as possible, so you will need to be available immediately or at short notice in order to be considered.

If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

Action Around Bethlehem Children with Disability (‘ABCD’) is a small but well-established charity. We are passionate about improving the lives of children with disabilities across Palestine regardless of faith, race or gender.

We are recruiting for the brand new role of Fundraising and Communications Officer. This is an important and exciting point in ABCD’s development, when we seek to develop our profile and supporter base, particularly among younger people in the UK. Over recent years we have been gradually extending the scope of our work in the refugee camps in the West Bank. As we grow, and the demand for our services grows, so have our ambitions to raise much needed funds.

We are looking for a creative and ambitious UK-based person who can effectively convey the life-changing impact of our work, raise the profile of the charity and motivate our growing supporter base to both donate and raise funds for the disadvantaged. You yourself will have the opportunity to grow in the role, as the role itself evolves and the needs of the charity expand over time.

World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK. 

​STEP aims to improve integration for refugees through a targeted employment programme that addresses the complex barriers refugees face in preparing for, and ultimately finding, work in the UK. We support all refugees, regardless of their proximity to the labour market, to develop the skills and identify the opportunities they need to secure sustainable employment. Central to the programme is our collaboration with local partners, who deliver STEP across the UK. 

​We now have an exciting opportunity for a Programmes Officer to support the UK Programmes team in ensuring all our programme aims are met. You will be integral in all programme management, partnership management, and administrative tasks across UK Programmes. You will play a vital role in supporting the UK Programmes Managers with developing and implementing our strategy for 2025 and beyond.

​About you

​We are looking for candidates who have:

• Experience of supporting and working alongside delivery partners
• Advanced knowledge of and experience using Microsoft platforms (excel, PPT, SharePoint, teams) and CRM databases 
• Experience in providing administrative support on programmes, including reporting, compliance tasks and supporting delivery teams
• Demonstrable knowledge of monitoring and evaluation processes
• Understanding of the issues and challenges faced by people with experience of forced migration in accessing employment
• Strong attention to detail, with a high level of accuracy when handling data, preparing reports and scheduling
• Excellent interpersonal and communication skills
• Cross-cultural sensitivity
• A solid understanding of safeguarding 
• Ability and flexibility to travel within the UK to visit partners

​Benefits

We offer a range of benefits including:

• 23 days holiday pro rata plus bank holidays and Jewish holidays. Holiday increases to 25 days after 2 years' service.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary to nominated beneficiaries.
• Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
• Enhanced maternity & paternity pay.
• Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
• Season ticket / travel to work loan.
• Cycle to Work Scheme.
• On Friday the office closes at 3pm.
• We encourage flexible working and offer a range of flexible working options​

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.

​To apply

Please upload your CV and a cover letter which outlines why this role appeals to you and how you meet the criteria in the person specification.

We're looking for an experienced, proactive, and resourceful Repairs Maintenance Manager located at our Head Office in Caledonian Road, Islington.

£50,000.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Look Ahead Care and Support own and manage a mixed portfolio of properties across London and the Home Counties. The organisation accommodates customers with a range of support needs.

The Repairs Manager will work as part of the Property Services team. Assuming day-to-day responsibility for the oversight and coordination of all repair and maintenance activities across all tenures (Supported, Unsupported, Intermediate and Market Rent).

Responsible for working collaboratively with the Customer Contact Centre to facilitate the timely and efficient completion of repairs and maintenance tasks in accordance with established standards and regulatory requirements. Offering technical expertise, whilst being a lead escalation for Contractor Management and Commercial Meetings.

The Repairs Manager ensure the timely and efficient completion of repairs and maintenance tasks in accordance with established standards and regulatory requirements.

Your exceptional organisational skills, technical expertise, and ability to communicate effectively with both internal teams and external stakeholders will be vital to your success in this role. In addition to reporting to the Head of Repairs and Voids Maintenance weekly on the current position of the department in respect of Contractor Performance, Invoice Processing and Customer Satisfaction; you will maintain Line Management responsibility for the Repairs and Voids Property Inspector and Repairs & Invoice Admin and further development of any additional administrative staff.

The working hours for this role are 9.00 - 17.00, Monday - Friday.

For a full job description, please visit our website jobs.lookahead.org.uk and search REQ006044

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll bring:

Commitment to Value for Money and Quality Standards.
Can-do attitude.
Approachable and open behaviour.
Highly organised, can work with clear timeframes and good attention to detail.

Essential:

A demonstrable commitment to deliver exceptional customer service.
Ability to promote best practice in Repairs, Voids and Asset management.
Experience of specifying Repairs and void works.
Experience gained from within a building/construction environment, with knowledge of regulations in Health & Safety; Repairs & Maintenance.
Excellent communication skills (both written and verbal) with a proven ability to influence and gain credibility with senior stakeholders and customers.
Undertake regular CPD (Continuing Personal Development) in construction related subjects.
Strong IT Skills - Microsoft Office - minimum Intermediate level.

Desirable:

An HND or equivalent in construction or building studies.
A Full UK Driving Licence.
Knowledge of construction techniques.
Knowledge of building standards regulatory requirements in relation to repairs and maintenance.
Demonstrable knowledge of construction Health and Safety regulations.
Working knowledge of NHF Schedule of Rates (SOR's)

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.