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Top job
Social AF, Remote
£45,000 per year
An exciting opportunity join one of the UK's leading social media moderation agencies, working with some of the biggest names in the sector
Posted 1 day ago Apply Now
Top job
PMRGCAuk, Remote
£39,000 - £42,000 per year
A key role helping to shape the future of a charity providing vital support to patients with two conditions typically affecting older people
Posted 2 days ago Apply Now
SeeAbility, Bicester (Hybrid)
£18,000 per year
Identifying and delivering tailored support to people with learning disabilities and autism enabling them to achieve their career ambitions.
Posted 1 day ago Apply Now
Closing in 6 days
Cats Protection, Remote
Up to £43,003.67 per year
ETL Developer
Posted 1 day ago
The Christie Charity, Remote
£45,929 - £52,559 per year
This role requires a dynamic and enthusiastic self-starter. Is it you?
Posted 1 day ago Apply Now
Closing in 4 days
Charity People, Remote
£32000 - £36000 per annum (pro rata if part-time)
Posted 2 days ago Apply Now
Page 4 of 19
Remote
£45,000 per year
Full-time
Permanent
Job description

Join the Experts in Social Media Moderation

At Social AF, we are proud to be one of the UK’s leading social media moderation agency for the third sector. Working with some of the biggest household names, we support regional, national, international charities to create safe, vibrant, and engaging online communities that protect their brand reputations and empower their supporters.

From delivering community management to supporting virtual fundraising events, we’ve helped our charity partners raise over £25 million through digital campaigns. As our reputation and client base continue to grow, we’re seeking an experienced and strategic Social Media Moderation Manager to lead this next phase of our journey.

Why This Role Is Exciting

You’ll play a vital role in a high-growth, purpose-driven agency that’s making a real difference. This is an opportunity to:

  •  Lead the development and growth of our social media moderation service - and grow with us

  •  Build and nurture long-term relationships with our charity partners

  •  Grow and manage a talented team of moderators and team leaders

  •  Shape how charities interact with supporters online

  •  Contribute to the strategic direction of a respected and fast-growing agency

What We're Looking For

Essential Skills & Experience

  • 3+ years of hands-on social media moderation experience (either directly for a charity or via moderation agency)

  • Proven experience in line managing and developing a high-performing team

  • Excellent written and verbal communication skills

  • Strong client relationship management abilities

  • Exceptional organisation and time management

  • High attention to detail and a proactive, self-starting approach

  • Flexible and adaptable under pressure

  • Strong team player with a collaborative mindset

 

Desirable

  • Knowledge of social fundraising challenges and online supporter journeys
  • Experience working within a digital agency or with multiple client accounts
  • Understanding of community management metrics and reporting

How to Apply

Please read the job description in full before sending in your application. Apply by using the ‘Quick Apply’ function, please send:

  1. Your CV

  2. A short cover statement (max 300 words)

  3. Responses to the following:

    • Please tell us about your experience of moderating charity social media accounts at scale. (Max 300 words).

    • Please tell us about your line management experience. (Max 300 words).

    • What excites you about joining Social AF? (Max 300 words)

Please note that we will only accept applications via the CharityJob website. 

At Social AF, we are committed to building an inclusive team that reflects the diverse communities we serve. We welcome applications from candidates of all backgrounds, identities, and experiences—even if you’re not sure you meet every requirement.

Application resources
Posted by
Social AF View profile Organisation type Non Charity Employer Company size 1 - 5
Posted on: 09 April 2025
Closing date: 30 April 2025 at 23:30
Tags: Communications, Marketing, Internal communication, Social Media, Digital Fundraising

The client requests no contact from agencies or media sales.