Jobs in Hornchurch
About us
We are National Energy Action (NEA) – and our vision is to end fuel poverty; our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits. We believe everyone should be able to afford to keep their homes warm and safe, however, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK. Never has this been more important than today.
NEA’s teams are friendly, knowledgeable and are dedicated to what we do. We are proud of our expertise and proud of the service we deliver to our clients.
We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that is proud to make a genuine difference to people’s lives each and every day.
The role
We have experienced an exponential growth in income from public fundraising leading to an increased awareness of fuel poverty. To build on this success and maintain increased unrestricted income from a wider fundraising mix, we are recruiting a Fundraising Officer to join our knowledgeable and caring team.
The new Fundraising officer will join a small, friendly, but hardworking team who raise funds from a variety of sources including trust and foundations, corporate partnerships, major donors, events and community fundraisers and individual giving.
What you will need to succeed
You will have a strong knowledge of fundraising and income generation, and you will play a major part in significantly increasing income growth. Reporting into the Fundraising Manager, you will be a motivated and talented Fundraising Officer who will help us grow our unrestricted income and expand our pool of donors.
You will be required to lead your own portfolio of work, researching and identifying potential new funders, submitting applications and pitching for partnerships and support, as well as building strong relationships with donors.
You should have demonstrable experience of working in a Fundraising role, with the ability to cover the whole spectrum of fundraising duties, thinking strategically and working operationally.
Your base location is negotiable, but you will be expected to travel across England, Wales and Northern Ireland with overnight stays as required.
Hybrid and home working is subject to necessary H&S and GDPR checks. Post holders must be resident within the UK and be able to provide their Right to Work in the UK.
We are offering:
£29,778 to £34,546 per annum (Scale 6 - SO1, Points 18 – 25) plus London weighting of £3,300 if applicable. New appointments will usually begin at the starting point of the scale.
· 11½% non-contributory pension.
· 25 days annual leave plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff.
· Flexible working arrangements including the opportunity for Homebased or Hybrid working (dependant on base location).
· Enhanced family friendly payments.
· Employee Assistance Programme.
· Employee benefits platform.
The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.
The client requests no contact from agencies or media sales.
In a dynamic and values-driven environment, this is an exciting role with a combination of shaping the fundraising strategy, pursuing specific high-value opportunities, and building the fundraising capacity of a wider team of colleagues in different departments.
Citizens UK is the UK’s biggest, most diverse, and most effective people-powered alliance.
We bring together everyday people and local organisations to build a better, fairer society. Together, we make change on the issues that matter, from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign.
We have 600 local community organisations in membership, 4,000+ active community leaders, 15,000 Living Wage employers, and have improved millions of lives through hundreds of successful local and national campaigns.
In a dynamic and values-driven environment, this is an exciting role with a combination of shaping the fundraising strategy, pursuing specific high-value opportunities, and building the fundraising capacity of a wider team of colleagues in different departments. This role reports to the Director of Finance and Operations and sits in the HQ team alongside our communications and campaign functions. At Citizens UK, fundraising is a shared responsibility across teams and we have a growing income base from a range of sources. This role will provide expertise and coordination to maximise the fundraising success of colleagues in different teams, while also supporting and/or leading on some cross-organisation major opportunities. We are looking for someone with some experience and knowledge of fundraising, particularly with UK grants and foundations, and someone who’s keen to bring their expertise and skills together with others to achieve success.
The client requests no contact from agencies or media sales.
Partnership Development Executive.
Salary: c£32,333 per annum inclusive of Inner London Allowance of £3,333 per annum. If based outside of London, you will not be entitled to the Inner London Allowance.
Location: London. We are also open to flexible working, if you are interested in this role, please get in touch.
Contract/Hours: Fixed Term Contract -12 months - 35 hours per week.
Benefits:
- 29 days annual leave plus bank holidays.
- Gain professional qualifications and excellent training/development opportunities.
- Flexible maternity, adoption, and paternity packages.
- Pension with up to 7% employer contribution with included life assurance cover.
- Staff discount portal and Blue Light Card eligibility with 15,000 national retailer's discounts.
Vulnerable children in the UK need your help.
Wherever you work in the Action for Children family, you'll be helping to change the lives of the most vulnerable children in the UK.
Last year, we helped more than 670,000 children and families across the UK. From direct work in communities to national campaigning, we are focused on making sure every child has a safe and happy childhood, and the foundations they need to thrive.
Why Action for Children?
Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It's the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.
A bit about the role
With a passion for new business and exceptional relationship-building skills, you will be joining our successful Corporate Partnerships Team. This exciting role will be focused on securing new national corporate partnerships with some of the UK's most exciting and high-profile brands.
The successful candidate will be developing and nurturing relationships with organisations that will result in long-term, high-value partnerships that raise both income and brand visibility for Action for Children.
How you'll help to create brighter futures
- Contribute to the Partnership Development Team pipeline by identifying potential partnerships, undertaking research and qualification of opportunities.
- Contribute to the Corporate Partnership Team target by conducting the full sales cycle concerning prospect approaches, from identification and initial approach to ask and close.
- Create top-quality proposals and pitches tailored to the opportunity.
- Develop excellent relationships with key internal and external stakeholders to ensure a collaborative approach and drive positive outcomes for Partnership Development.
- Support the Partnership Development Team's strategic focus by undertaking research projects.
- Manage the Corporate Team Inbox, responding to incoming partnerships requests or filtering to the most relevant team member in a timely manner.
- Support pipeline tracking by ensuring the database (Raisers Edge) is kept updated with prospect conversations and asks.
Let's talk about you as a Partnership Development Executive
- Entry level experience working within fundraising, marketing, sales, or a new business environment at a charity or in the commercial sector.
- Experience of researching, identifying, and communicating with prospects.
- Experience of working collaboratively within an organisation.
- Self-motivated, proactive, and creative attitude with a passion for new business.
- Demonstrable interpersonal skills and ability to engage with individuals at all levels of seniority in businesses to influence outcomes.
- Ability to build a rapport, motivate, and inspire commitment to the charity and the cause.
- Passionate about working in the charity sector and committed to the core values of Action for Children.
- Excellent written and verbal communication skills that can be tailored to the needs of individuals and groups.
- Computer literate including knowledge of MS Office packages, internet research and databases.
- Willingness to work flexibly and travel the UK when necessary.
Good to know.
Application Process
There are five sections to complete: Personal Details, CV, Supporting Statement & Information, Equality & Diversity, Submission & Declaration.
Talent Pool
We know talent when we see it. But sometimes we find the right person but not for the right job. We'd love to keep your details for when the right job comes up. Let us know if you'd rather we didn't.
Don't meet every single requirement?
If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family.
Want to know more about Action for Children?
Find us on X, , or to get to know us better.
Closing Date: Friday 12th July 2024.
First Round Interviews will be week commencing Monday 15th July 2024.
Do you want to make life better for LGBT+ victims and survivors of abuse?
Galop, the UK’s LGBT+ anti-abuse charity, is seeking an individual with a background in finance, and a proven ability to manage projects, a team and relationships with stakeholders. This is an excellent opportunity for someone self-driven, energetic and proactive looking to take on the challenge and responsibility of managing a small finance team in an organisation making a difference in the lives of LGBT+ survivors of abuse and violence.
Galop works directly with thousands of LGBT+ people who have experienced abuse and violence every year. We specialise in supporting victims and survivors of domestic abuse, sexual violence, hate crime, and other forms of abuse including honour-based abuse, forced marriage, and so-called conversion therapies. We are a service run by LGBT+ people, for LGBT+ people, and the needs of our community are at the centre of what we do.
At Galop, we believe in equity and understand the importance of inclusion for staff with a wide range of lived experience. No matter your age, race, faith, orientation, gender identity, disability, or class, we want you to feel welcome here. To that end Galop has a multi-year Equity, Diversity, and Inclusion plan in place, currently focusing on equity and inclusion for trans staff and staff members of colour. We are committed to listening and learning, and to constant improvement. We believe it is our job to make sure that all our staff, particularly those from minoritised backgrounds, feel welcome, safe, and able to thrive at Galop.
Galop is a charity registered in England and Wales, with around £4m of income and 65 employees.
About the Role
As the Financial Controller you will be part of the Senior Leadership Team (SLT) and report into the Chief Executive Officer. You will lead a small team and manage the relationship with our existing outsourced finance team, payroll provider and auditors to deliver high quality professional finance services to the charity. You will be responsible for the financial systems and processes and ensuring the quality and timeliness of work delivered.
Galop has gone through a period of rapid growth and you will be continuing the work to align its financial practices to its new operating model. Personally, you will be resilient and driven to develop, implement and improve financial policies. You will be working with the Treasurer and SLT to improve financial management and controls. Your financial analysis and reporting skills will be exceptional and you’ll have the ability to manage people setting clear goals and priorities for your team whilst providing support and challenge where needed.
You will work closely with other teams to establish regular, clear, and consistent channels of communication at all levels within the organisation. You will build and maintain strong relationships with senior managers and their teams and will; improve the understanding of charity’s performance; influence decision-making; deliver analysis and insight on business opportunities and support options and scenarios planning including funding applications.
Location
Hybrid – this role requires some working days to be in our central London office, and some days working from home.
Hours
0.8 - 1 FTE, Part-time (28 hours per week) or Full-time (35 hours per week)
Contract
Permanent
Reports to:
Ben Kernighan – Interim CEO
Salary
Salary scale - £47,369.25 - £54,010.33 (including inner London Weighting of £4,129.42 which is available to staff who live in London and/or work from the Galop office in central London). Dependent on experience and pro-rated for part time roles.
Closing Date
Applications should be submitted by midnight on Sunday 4th August 2024.
Interviews will be held on a rolling basis with the first sets during week commencing July 22nd. Further rounds will be conducted through August.
Please visit our website to apply.
The client requests no contact from agencies or media sales.
Triangle of Care UK Programme Lead
35 hours per week
Level 4: £42,000 - £45,000 per annum
Hybrid working
- Do you have a commitment to driving service improvement at scale for carers across a range of sectors and different providers?
- Do you enjoy developing and managing diverse stakeholder relationships with carers, practitioners and policy makers?
- Do you have a sound strategic understanding of the challenges that are faced by NHS and Local Authority services in achieving effective support for carers?
If so, Carers Trust would like to hear from you!
The Triangle of Care UK Programme Lead has responsibility for managing the implementation of the Triangle of Care. This dynamic quality improvement framework, pioneered by carers within secondary mental health settings and now recognised within wider national policy, is based on six principles which health and care providers can use to include and support unpaid carers, staff and those receiving care.
This role is the key point of communication for Triangle of Care members, leading on delivery of the Triangle of Care peer review and accreditation process and working closely with the Director of UK Network & Innovation and Executive Director of Programmes & Impact to grow and diversify the programme, in line with Carers Trust 2022-25 Strategy.
Our ideal candidate will have:
- Experience of working with others to develop and deliver a programme of stakeholder engagement nationally and locally
- An understanding of the carer landscape across statutory services, particularly in relation to secondary mental health services
- An understanding of Business and Product development in the context of a scheme or initiative that delivers a paid-for or ‘freemium' model
- Experience of developing and/or leading quality assurance and improvement projects
- Evidence of creating and cultivating new relationships and ways of working
- Effective communication skills (verbal and written) that can be flexed across a diverse range of audiences
The client requests no contact from agencies or media sales.
A charitable organisation is currently recruiting a Head of Finance on an interim basis for approximately 6 months.
As the Head of Finance you have overall responsibility for the consolidated financial reporting and will support the Business Director to set the financial strategy and ensuring the Trustees are appropriately informed of the financial position of the Charity.
You will be responsible for the preparation and consolidation of annual budgets, management accounts and statutory accounts for presentation to the Trust and its Audit and Finance Committees. You will also provide advice on VAT, tax, trading companies and submit the quarterly VAT returns.
The Finance team acts very much as a partnering function for the wider organisation and you will maintain strong working relationships with external stakeholders.
If you are a qualified Accountant looking to take a step up and manage a small team this could be a great opportunity got you.
Portobello, London
Closing Date: 21 July 2024
Ref 6777
We're looking for a Shop Manager with a passion for sustainable fashion to join our team in our Mary's Living & Giving, Portobello shop!
We want to bring the wonders of charity shops back to our high-street and we need driven and passionate people to get us there!
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About the Role
Located in Portobello, this is a busy shop in a brilliant location, with a vibrant community! As Shop Manager, you'll be leading the volunteer team, as well as focusing on further recruitment to grow our volunteer team and building strong connections within the local community to ensure the shop's continued success.
About You
You will be someone with exceptional people skills, a leader who understands the importance of community and enjoys supporting people to exercise similar passions through volunteering.
You'll bring:
• Proven experience leading and motivating teams, ideally having managed volunteers, or a retail team previously
• A strong understanding of what good looks like in a busy and successful community-led shop, ideally with some experience within Retail or a clear passion for sustainable fashion and knowledge of products and trends
• A can-do attitude and ability to approach challenges in a positive way, knowing when to reach out for support and guidance where you need it.
Previous charity retail experience is ideal, but not essential. If you have transferable leadership skills or experience managing volunteers in other settings and are looking for a new challenge, we'd love to hear from you.
Ways of Working: On-site – this role will be based in the Portobello shop. We're looking for someone able to work 5 days (35 hours) per week to include some weekend working.
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
Do you want a role where you can really shape, develop and grow income from Corporates? You will engagelocal businesses and companies for a charity dedicated to working in partnership with the community and committed to providing high quality, safe and supportive specialist palliative care services.
This position is ideal for someone working as a Corporate Fundraising Officer/Exec or a Corporate Fundraising Assistant wanting to step up.
You will join a motivated, small and busy team, working alongside 2 Corporate Fundraising colleagues to implement an existing plan, including delivery of established income generating activities.
The role is 22.5 hours a week, more hours would possibly be considered for the right candidate. You will work from the office in Essex.
The Role
Steward, nurture and develop existing relationships with local business and corporate supporters.
Steward all reactive income from local business and corporates.
Encourage, support, engage and nurture local business and corporate supporters to create and build new opportunities.
Identify opportunities for Volunteer opportunities within the Corporate team and recruit/support Corporate volunteers.
Allocate tasks to as appropriate, providing effective and timely
The Candidate
Minimum 2 years fundraising experience
Networking experience with commercial organisations, the media, community organisation.
Car driver, full driving licence and access to a vehicle for work.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Third Solutions are excited to be working in partnership with Pact to recruit a Partnerships Engagement Manager (Corporates).
Pact is a pioneering national charity that supports prisoners, people with convictions, and their children and families, providing caring and life changing services at every stage of the criminal justice process in court, in prison, on release, and in the community.
The role will be split 70% New Business and 30% Account Management. To excel in the role you will need to be tenacious and resilient, you will be joining a collaborative and supportive team and you will have the opportunity to really shape and develop the role.
The role is hybrid with one or two days in the London office.
The Role
Manage and lead a strong pipeline; identifying, researching, prospecting and cultivating potential corporate support.
Provide high standard of account management that supports continued commitment and growth c10-14 current partners
organise and run corporate engagement activities.
Contribute to the management and leadership of the fundraising team and the wider management team as a creative and proactive colleague.
The Candidate
Track record of securing new high value partnerships
Experience of managing and developing partnerships with flair and creativity
Demonstrable experience of building strong relationships with external and internal stakeholders
Strong communication and interpersonal skills with the ability to clearly convey concepts and inspire others through written & verbal channels.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Celebrity Talent and PR Manager, joining an amazing Children’s Charity, you will have the opportunity to grow, build on and put your own stamp on this exciting role. You will bring the spotlight to their cause and mission by connecting with public figures and influencers through your extensive network list, media and PR contacts and talent agencies.
The charity supports flexible working across the UK, but you will be open to travelling across the UK, especially in London, building face to face, long-term relationships with your contacts.
Your key skills and experience:
- A natural at networking with a flair for persuasive, transparent communication.
- A strategic thinker with a creative edge.
- Skilled at balancing multiple projects with grace and a cool head.
- Experienced in navigating the world of celebrities and influencers.
- Driven by a cause, with the belief that a story well-told can make all the difference.
As Celebrity Talent and PR Manager, you will be a self-starter who is excited to take this role to the next level, with the support of a fantastic PR team around you and working closely with the Head of Media and PR.
If you have a proven track record in celebrity management, PR, or talent relations, ideally within a charity setting, please get in touch and apply today. The charity will be reviewing applications on a rolling basis.
- Location- UK based, able to travel to London for key meetings. They have a Central London office in Central/East London.
- Salary- £38,390.76 per annum (national) or £41,189.64 per annum (London, (London Weighting Allowance))
- Full-time 35 hours a week, permanent.
- Flexible working hours, 28 days annual leave, plus bank holidays, enhanced maternity/paternity and adoption leave.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
We currently have an opportunity for an Administrator (known internally as a Service Delivery Assistant) to join the team at Ingatestone, Essex working 13 hours per week on Thursday and Friday. This is an office based role.
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- An extra day off for your birthday
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
You will be supporting our team of Caseworkers and Triage workers. This role involves updating our database with client information, creating new cases, answering queries that come in from Police or other agencies. This role supports the work of the wider Essex Team in their support of people affected by crime across Essex.
This role is based in our Essex office in Ingatestone. You will be working within a supportive team that is part of a large independent charity which offers the opportunity to develop skills to enhance your ongoing personal development.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria.
The application will ask you for specific evidence of how you have demonstrated each of the below shortlisting criteria. You will need to give examples of each in your application so that the panel can assess your potential based on previous experiences.
Those candidates determined by the panel as meeting or exceeding the criteria based on the written evidence will then be invited to attend a competency based interview and further skills assessment.
We looking forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about children’s literacy? Do you want to use your fundraising skills and experience to enable opportunity for children living with little or no access to books and reading? Can you help create a home environment where reading for pleasure is part of the fabric of family life? If so, read on - we may have just the job for you here at Doorstep Library!
We are looking for a gifted and passionate fundraiser, who can advocate for Doorstep Library to potential fundraisers and supporters, demonstrating in a variety of formats our commitment to improving the lives of children in underserved communities and the impact we make. This is an exciting and varied role, supporting the Head of Fundraising to secure and deliver funding and grow our pipeline, and working with our marketing officer to create and promote fundraising campaigns. You will see our projects at work first hand and see the difference you will help us make!
The client requests no contact from agencies or media sales.
We are launching our external training scheme nationally & have an exciting opportunity for a talented and enthusiastic individual to join Victim Support as a Client Account Manager.
We are looking for a dynamic individual to play a vital role in the success of this new initiative, which will see organisations who sign up become part of a network of organisations who want to ensure victims of crime are understood, listened to and given the best support possible.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
- Pension with 5% employer contribution
- An extra day off for your birthday
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
This role is 12 months fixed term, home based, working 37.5 hours per week Monday-Friday 9am-5pm. Travel within England and Wales may be required.
As the Client Account Manager, you'll be instrumental in building and nurturing relationships with organisations who we deliver training to. Your responsibilities will include understanding their needs, serving as their primary contact for inquiries, and researching new opportunities. A key focus of the role will be promoting training options to universities, the private sector and other organisations and services.
This is a challenging yet rewarding role, providing an excellent opportunity for the right person. Previous account management experience is not a prerequisite. Instead, we value transferrable skills such as marketing, sales, community development, community engagement or stakeholder management. Regardless of your background, if you believe you have what it takes, we're eager to hear how you can contribute to the success of this role.
You will need:
- Enthusiasm and a flare for building rapport with a wide range of people
- Excellent time management and prioritisation skills
- Strong communication skills and confidence in speaking to professionals on the phone, virtually and in meetings
- Exceptional listening skills and the ability to disseminate important information to stakeholders
- Meticulous attention to detail and excellent customer service skills
- The ability to think on your feet and be creative and innovative in developing new ideas and ways to engage with external organisations
If the opportunity to be part of this flagship scheme excites you and you think you're up for the challenge, we'd love to hear from you.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a Supporter Care Officer to join Your Place and be part of our dedicated team to help us with our mission to solve homelessness in east London, one person at a time!
About the role
Based within the Fundraising Team, this role is responsible for providing exceptional supporter care to our donors and fundraisers, ensuring accurate record keeping and reporting, and supporting various income streams for the charity including individual giving and community fundraising. It is an important role within the Fundraising and Communications Department, which is responsible for raising the profile of the organisation and the experiences of those we are here to help, and mobilising support to the cause.
This role will help acquire and steward existing and prospective supporters, including individuals, schools and faith groups taking part in fundraising events and activities, as well as one-off and regular donors. It will ensure people receive an excellent supporter experience, so that both they feel valued and informed about the impact they are making.
Salary: £28,080 - £32,240 annual salary
Contract: Permanent
Hours: 37.5, Monday to Friday
Location: Canning Town/Hybrid
Other responsibilities include
Supporter Experience
- Be the first point of contact for all fundraising enquiries, providing information, support and materials quickly and efficiently.
- Ensure that supporters receive timely and relevant charity updates and thanks, and that all scheduled communications add value to the relationship.
- Assist in organising acquisition and donor care events (in-person and online), showcasing the service and encouraging a deeper connection to the cause.
Fundraising Administration and Best Practice
- Manage and update supporter records and report on fundraising activity and performance.
- Work with the Fundraising and Finance Teams to process donations and reconcile fundraising income.
- Prepare supporter data analysis reports to support planned activity.
- Assist with fundraising, marketing projects, and campaigns.
- Ensure activity and communications meet fundraising best practice, as well as our brand guidelines and organisational values.
- Ensure supporter data is handled sensitively and in line with data protection and our privacy policy.
- Keep up to date with fundraising best practice and legislation.
- Maintain a comprehensive knowledge of the organisation’s service provision and impact.
Community Fundraising and Individual Giving
- Lead on relationships with existing community supporters, including fundraisers, schools and faith groups, ensuring an excellent supporter experience.
- Help to identify opportunities to grow our community of supporters, and plan engagement initiatives and events that raise the profile of the organisation and lead to increasing levels of public support.
- Work with colleagues to acquire new supporters using a planned process of cultivation, conversion and stewardship.
- Support the Senior Individual Giving and Legacies Officer and Senior Philanthropy Officer to develop and implement campaigns and donor journeys.
Volunteering and Gifts in Kind
- Work collaboratively with volunteers and the Community Partnerships Team to ensure adequate support for fundraising activity and outreach opportunities.
- Work collaboratively with the Facilities Team to maintain and develop our food donation programme.
General
- To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.
- To undertake such other duties within the competence of the post holder which may be required from time to time.
About you
Experience and skills
- Experience in an administrative role
- Excellent IT skills, working with a variety of systems including Microsoft packages and databases
- Strong planning and organisational skills including personal self-management, work administration, reporting and follow-up
- Understanding of the principles of and being passionate about supporter care
Abilities
- Communicate effectively, verbally and in writing, to internal and external stakeholders
- Build strong working relationships with supporters of all levels
- Work in a logical, organised manner with a high level of attention to detail
- Able to multi-task and be comfortable working as part of a small team, as well as independently
Personal qualities
- Proactive individual with a positive attitude who can work collaboratively across teams to achieve excellent outcomes
- Focused and results driven, with a readiness to seize new opportunities and source new ideas
- Creative and lateral thinker with a flexible attitude to changing priorities and environment
- Commitment to advancing mission and values of Your Place
- Willingness to work outside of normal office hours if and when required
Desirable criteria
- Experience working in fundraising environment
- Experience using a supporter database
- Knowledge of Code of Fundraising Practice, and fundraising laws and regulations
- Strong interest in working for a homelessness charity
- Committed to continuing professional development
About applying
When applying don't forget to answer the questions in our application process to tell us more about how you meet the skills, knowledge, and experience to be successful in this role.
At Your Place, we are passionate about creating an inclusive workplace that promotes and values diversity. We know through experience that the different ideas, perspectives and backgrounds create a stronger and more creative work environment that delivers better resident outcomes. We welcome applications irrespective of peoples age, disability, sex, gender, identity and gender expression, race or ethnicity, religion or belief, sexual orientation or other personal circumstances. We have policies and procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process, including the consideration of reasonable adjustments for people who have a disability.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
MISSION OBJECTIVE
The Climate Action Manager sits within the International Programmes team and is primarily responsible for updating and managing the delivery of Bonsucro’s Climate Action Roadmap – a key area of engagement in Bonsucro’s strategy.
This role will take a day-to-day thematic lead for Bonsucro on all areas of climate action (both adaptation and mitigation) helping Bonsucro understand and respond to this important driver of sustainability initiatives in the sugarcane sector worldwide and enhancing the value proposition that we offer to our members in this regard.
This is a key role that will keep Bonsucro abreast of what is priority in the climate space, funding opportunities and methodologies/frameworks, to ensure proper incorporation into everything that Bonsucro does – from certification to impact projects and value proposition to members.
The CAM will also create new tools, trainings and other support materials focused on Bonsucro members to allow them to develop their climate adaptation and mitigation plans, in line with the Bonsucro Production Standard’s requirements and expectations from the market.
PURPOSE
· Identifies and monitors Bonsucro’s areas of competitive advantage in the area of climate action.
· Develops and articulates Bonsucro’s policy position and value proposition on key areas of climate change mitigation and adaptation.
· Revises and tailors the key work streams, strategic and tactical targets within the Bonsucro Climate Action Roadmap in line with the evolving climate space.
· Acts as the central leader of Bonsucro’s Climate Action Roadmap, its implementation, management, progress report and communications, as well as benchmarkings with the market and other organizations, seeking the roadmap’s continuous improvement.
· Acts as Project Manager for the implementation of the Climate Action Toolkit Project (CATP) supported, in part, with funding from ISEAL Innovations Fund.
Helps develop calls for proposals for the Bonsucro Impact Fund which address priority areas of the Climate Action Roadmap and keeps abreast with developments in the sugarcane sector to inform future impact projects.
ENGAGEMENT
· Engages with relevant staff to ensure that the Climate Action Roadmap and Climate Action Toolkit project are implemented and communicated in line with expectations, teams’ plans and budgets.
· Builds capacity and advises colleagues in the area of climate action relevant to their roles.
Engages with internal staff to ensure that the latest climate science is well incorporated into Bonsucro’s certification system and that members are well equipped to implement the market expectations around climate action.
· Engages with external stakeholders in the climate space to capture evolving trends, funders and other opportunities for the work of Bonsucro.
· Engages as the primary point of contact for the CATP partners and stakeholders, including ISEAL, and for all Bonsucro projects related with climate.
· Engages with Bonsucro members to understand their needs in the area of climate action and expectations regarding Bonsucro support, inform them about emerging trends and advise on queries related to climate action.
· Represents Bonsucro in relevant external forums and brings learnings to Bonsucro.
· Engages with potential external funders making them aware of opportunities for supporting Bonsucro-led climate action projects.
DELIVERY
· Ensures the timely delivery of the Climate Action Roadmap in line with organisational quality standards, adapting to changing context and needs where relevant.
· Ensures the timely delivery, communications and progress reporting of the CATP according to partners’ and donors’ expectations and quality standards.
Organizes the timely incorporation of evolving climate knowledge and trends into the structure and implementation of Bonsucro’s Climate Action Roadmap.
· Evolves and optimises the Climate Action Roadmap to ensure that it responds to emerging needs of members and wider sector developments.
· Ensures that all deliverables within the CATP have a robust and credible technical validation, in coordination with partners, donors and key stakeholders.
· Devise improvements to Bonsucro certification standards and scheme in order to fully reflect the latest climate knowledge available.
SUBSTANTIVE KNOWLEDGE
Substantive understanding of how global trends in climate change thinking and policy are driving actions in agricultural-based value chains.
Substantial understanding of the theory and methodology behind GHG accounting, SBTI initiatives and carbon removal methodologies and how use of these translate into agricultural practice.
Understanding of the impacts of climate change on primary (particularly smallholder) agricultural production and how producers can adapt to these changes to mitigate these impacts.
An understanding of current trends in regenerative agriculture
Demonstrated skill critically analysing and synthesising data.
Demonstrated skill generating and communicating insights from data.
COMMUNICATION SKILLS
Experience working successfully with international colleagues and stakeholders.
Excellent command of the English language, and confident engaging with a range of internal and external stakeholders.
Fluency in Spanish and/or Portuguese (written and verbal) is desirable
Excellent written and verbal communication skills, with the ability to adapt to different audiences and deliver information with clarity.
EXECUTION SKILLS
Experience of managing projects and programmes with the ability to prioritise tasks, meet deadlines and manage multiple projects simultaneously.
Experience of developing projects for both internal and external donors and mobilising resources to support these.
Experienced and comfortable independently delivering coaching or capacity building sessions, both for internal and external stakeholders
SPECIALISED KNOWLEDGE
Professional or academic background in sustainability, environmental issues, agriculture, international development or other related field.
Knowledge of international voluntary sustainability standards is desirable.
Commitment to continuous improvement and upholding credibility.
Curious, insightful and pro-active.
OUR CULTURE
We are a diverse, inclusive and multicultural organisation that's passionate about making a positive impact and creating a meaningful change - across the global sugarcane supply chain and beyond. As the world's number one sugarcane sustainability system we have an important role to play in the way we work, lead and inspire others through our convening and our certification processes. That's why our people are central to our purpose and being committed to their success and wellbeing is at the heart of everything we do.
Benefits
UK based:
- 25 days annual entitlement (increases with service) plus customary holidays and 3 days December leave
- Pension scheme - 8% employer contribution and 2% min employee contribution
- Work from Anywhere policy - up to 1 month in 1st year (increases with service)
- Learning and Development opportunities
- Hybrid working practice- working in the office 2-3 days per week
- Flexible hours (core hours 10-4 UK time)
- Enhanced parental benefits
- Life Assurance - 4 times salary
- Medi Cash scheme - discounted health care for dental, optician, physio etc
*(subject to your jurisdiction some may not apply)
Notes
We are an equal opportunity employer - if you need an
y support or adjustments in our process, do let us know.
We welcome applications from candidates from diverse backgrounds and experiences.
Whilst we aim to improve the diversity of our organisation, varying costs and differing employment regulations may mean we prioritise our recruitment and offers of employment to preferred locations only.
For this role, we are looking for candidates already established or able to be in our local market (UK). Attendance at the UK office will be required 2-3 days per week.
We will though consider applicants from other jurisdictions and encourage you to apply regardless.
We offer hybrid, flexible working arrangements and this role is based on a 35 hour week.
Candidates must have the right to work in the jurisdiction of roles they are applying to. Not all roles will be suitable for visa sponsorship.
IMPORTANT INFORMATION: PLEASE ENSURE YOU 'UPLOAD' EACH OF YOUR CV AND A COVER LETTER EXPLAINING YOUR MOTIVATION AND FIT FOR THE ROLE BEFORE PROCEEDING TO 'FINISH APPLICATION'.