Jobs in Hereford And Worcester
About the role
Location: Home-based with travel
Contract: 12 months
Interviews are expected to take place w/c 23rd September 2024
The RSPCA is embracing new ways in which we involve and engage volunteers with our work. As part of an ambitious transformation programme we will be testing exciting initiatives, starting with a 12 month pilot of Area Volunteer Support Partners across six trial areas.
We're looking for six talented individuals who have strong people skills and are fantastic at building great working relationships with colleagues at all levels.
In this role you'll be providing expert volunteer management support to our local managers and coordinators, whilst ensuring that the volunteer experience is embedded into all that we do. You'll develop an understanding of the volunteer skills and commitment needs of the local teams you work with, and help them recruit the right people, onboard them and keep them engaged.
You'll also work closely with the volunteers in your area and take time to understand their motivations to volunteer and the skills and experience they offer. By bringing together volunteers from across the local area, you'll identify opportunities where volunteers can collaborate and support different parts of the organisation.
To support our transformation programme, you'll be testing and trialling new volunteering initiatives as defined by our transformation project team. You'll implement initiatives working to agreed timescales whilst helping design processes to aid their adoption by local teams. You'll gather evidence to evaluate their success and provide feedback to the project team.
This role is a home worker role with regular travel within your defined area. You'll be travelling to meet with volunteers, colleagues and local community organisations so a full driving licence with access to your own vehicle is essential.
You'll be joining our friendly Volunteer Experience team and playing a crucial role in supporting our amazing volunteers. This role also offers a great opportunity to input into the development of our inclusive volunteering offer for the future.
What we are looking for in you
Essential
The successful candidates will need to live within a reasonable distance from the trial area they intend to cover. The table below outlines the trial areas and the locations where candidates should ideally be based. You will be asked on your application form which area you are applying for:
Trial area
Ideal base
1. Northumberland, Cleveland and North Yorkshire
1. Middlesbrough/Durham/Bishops Auckland/Hartlepool areas
2. North Wales, Merseyside & Cheshire
2. Conwy or Cheshire areas
3. South Wales
3. Newport/Cardiff areas
4. North London and Herts
4. North West London or South Herts areas
5. The Fens (Norfolk/Cambridgeshire)
5. North Cambridgeshire/West Norfolk areas
6. West Country (Somerset/Devon)
6. West Somerset/East Devon areas
We are also looking for people with....
- Fantastic people skills with the ability to work well with others, building trust and rapport quickly
- Proven people management skills
- Self starter who can manage their own workload through excellent organisational and prioritisation skills
- Good problem solving and analytical skills
- Ability to flex priorities to meet the changing needs of the role
- Desire to deliver to a high standard and be results driven
- Previous experience of working with volunteers is desirable, but not essential
- Driving licence and access to your own vehicle
Desirable
- Working with or managing volunteers
- Experience of working in a not-for-profit organisation
- Animal Care/Welfare experience
- Experience of continuous improvement, change or transformation
Applicants must have the legal right to work in the UK - we are unable to sponsor visas at the RSPCA.
Final note from us & good luck with your application!
We are really lucky that some of our roles attract a high level of interest, and for this reason we review applications as they are received. Unfortunately on some occasions this means roles may close earlier than advertised, so early submissions are highly recommended.
We do try to give feedback where we can but sometimes, due to receiving high levels of applications, this may not always be possible.
We recognise that a diverse and inclusive workforce is essential to achieving our core mission. For this reason we actively encourage a wide diversity of applications, in particular from members of minority ethnic groups, and people with disabilities, as these candidates are currently under-represented at the RSPCA.
Should you need any support with your application or interview process please contact us.
The client requests no contact from agencies or media sales.
Closing Date: 4th Sept
Contract: This is a fixed-term contract, covering Maternity until Oct 2025
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
We are looking for a dynamic and highly organised Media Assistant with strong interpersonal and communication skills to support our Media Team.
The successful candidate will support the team to build a high media profile for the Society.
You will be responsible for monitoring the daily news agenda and managing the team’s media distribution service, recruiting and developing the Society’s Storyteller base and supporting the media team to promote the Society in national, consumer and trade media.
Alzheimer's Society has recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is a fantastic indication of how far we’ve travelled over the past few years.
We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia.
About you
- You will already have an understanding of the media and its requirements and possess a great news sense as well as excellent written and verbal communication skills.
- You must have experience of working in a busy, fast-paced environment and have excellent organisational and prioritising skills.
- You will have strong interpersonal and communication skills, a good telephone manner and an ability to empathise with personal stories and experiences.
Person Specification
- Verbal and written communication skills to liaise with a diverse range of stakeholders and customers.
- Excellent IT skills and extensive experience/knowledge of using Microsoft packages.
- Work collaboratively and be able to prioritise your workload effectively.
- Excellent organisational skills and great attention to detail
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
- Be a self-starter and incredibly motivated.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Scotland – working remotely but covering and be able to travel the whole geographical region
About Us
The client group for this role are veterans and families, including those who may be elderly, ill, or disabled. Given the potential needs of the client group and those certain requirements of the role fall within regulated activities, such as advising or guiding vulnerable adults, this position is subject to an enhanced DBS check or country equivalent checks.
Anyone connected with Help for Heroes may be at risk and/or vulnerable/temporarily vulnerable, either by statutory definition or through circumstance. Help for Heroes is committed to safeguarding and ensuring the welfare of vulnerable adults, children, and young people and expects all employees and volunteers to share this commitment.
Job Purpose
Provide a fully person-centred Support Worker/Case Management service, including assessment, recovery planning, co-ordination, and review, for veterans and their families. The Support Worker/Case Manager will also specifically provide welfare support, guidance, and advice where this is required as part of a recovery plan.
Working collaboratively as part of our wider Recovery Services Directorate, you will identify need, create support pathways (internal and external), and co-ordinate structured support plans where beneficiaries have multi-dimensional or more intensive needs.
The requirement for collaborative practice extends to supporting, as required, hybrid and blended models of service provision including the design and delivery of group programmes, promoting engagement opportunities and community activation. The provision of accessible services is achieved through utilising opportunities for physical, remote, and digital delivery methods.
Informed by a strengths/asset-based approach, the Support Worker/Case Manager will work to an ethos which nurtures and harnesses beneficiary confidence, competence, attributes, skills, and knowledge by promoting engagement, purposeful participation, and independence. This is with a view to progressing recovery and sustaining wellness in line with the Help for Heroes’ Fair Deal commitment.
Localised activity of the Support Worker/Case Manager will reflect community assets and resources available to maximise the recovery chances of individuals.
The post holder will work cross functionally.
Please see below a link to the Job Description for more details.
Hours: Full time, 37.5 hours per week (flexible working available)
Location:Home-based with occasional travel to Vauxhall, London
Contract:Permanent
FoodCycle currently runs 93 projects across the UK providing nutritious meals and social connections for those at risk of food poverty and loneliness. We are seeking a candidate with ambitions to further their grant fundraising experience to join our small but highly successful Fundraising Team.
You will have experience of securing funding, understand what it takes to write a compelling grant application and appreciate the importance of excellent stewardship. You will work alongside our Senior Trusts and Foundations Manager to secure funding from a portfolio of regional trusts that can support our expanding network of community meal projects.
Benefits: We offer 26.5 days holiday plus bank holidays, and additional holiday for length of service (pro-rata for part-time). Our healthcare package allows staff to claim money back on healthcare bills and includes access to telephone counselling and online GP appointments.
How to apply:Please upload a CV of no more than two sides, and a covering note/letter of no more than two sides explaining why you are suitable for the role, via our vacancy website.
Deadline for your application:11.59pm on Sunday 8th September 2024.
Interview process: Shortlisted candidates will need to complete a written task prior to the interview.
Interviews: planned for week commencing 16th September.
Inclusivity: FoodCycle is an equal opportunity employer and welcomes applications from individuals of all backgrounds. We are committed to creating an inclusive and diverse workplace where everyone feels valued and respected.
Safeguarding: Safeguarding is Everyone’s business -FoodCycle is committed to safeguarding and promoting the welfare / wellbeing of children, young people and adults at risk. This role will therefore require a satisfactory Enhanced DBS check.
Please note that you will need to have existing Right to Work in the UK to apply for this role. We are unable to provide visa sponsorship.
The client requests no contact from agencies or media sales.
Harris Hill is looking for an experienced Designer to support a national disability charity for 3 months, on a full time basis.
This remote based role is an ASAP start and could potentially be a fixed term contract or hourly based equivalent based on a salary of £31 to £36255.
The Designer will support the charity by creating high quality creative designs that meets project and charity objectives an inspires others to support the cause. You will add value by applying best practice design skills to ensure the brand identity is strongly articulated across all output (online and offline).
Essential experience:
Demonstrable experience in delivering creative design projects from concept through to finished artwork, adhering to visual identity guidelines
Proven experience of working directly with clients and navigating design projects through the feedback process to deliver high quality outcomes that meet project objectives
Up-to-date understanding of best practice principles of accessible communications and how to apply them
Demonstrable experience in photo retouching
Demonstrable experience in designing for social media and digital platforms
Proven experience in creating impactful visual communications
Expert knowledge of graphic design principles and producing creative across online and offline platforms
Expert knowledge in setting up artwork for print and optimising output for a range of digital channels
Demonstrable and up-to-date knowledge of design trends and best practice
Understanding of strategic use of social media, and hands-on experience of at least one social channel
Should you require further information, please apply without delay as the client wishes to move quickly.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have an understanding of drug, alcohol, offending and health related issues, and experience of working with adults in an addictions setting? All you need is the perfect environment to put your skills to great use. Welcome to Aquarius as a Complex Needs Practitioner.
We are looking for a Complex Needs Practitioner to join our team. Solihull Integrated Addiction Service (SIAS) is a partnership between four organisations jointly responsible for the delivery of the drug, alcohol and gambling services, in the Borough of Solihull. We offer services for adults who use or are affected by substance use and gambling.
Your challenge? As a Complex Needs Practitioner, you will be working with clients within various locations to support clients in addressing their substance needs using a person-centred approach, empowering them to reduce risk, increase resilience and achieve positive outcomes.
We are looking for an energetic and confident self-starter, you have a qualification in health/social care, youth and community work (e.g. NVQ Level 3 or above, DipSW, Mental Health Nursing, Counselling, Addiction Studies). Alternatively, we’ll consider candidates with experience of working in the substance misuse field with a commitment to complete NVQ Level 3 Health and Social Care. As well as good knowledge of alcohol/drug and health related issues, you're used to liaising with voluntary and statutory agencies and health professionals and comfortable engaging with clients in a variety of service delivery settings. What’s more, you have a flexible approach, a commitment to the principles of confidentiality and excellent record keeping and Microsoft Office. You will need to be able to work flexibly in terms of working hours to support your clients.
In return, you can expect some great benefits, including 32 days' holiday, contributory pension scheme, employee assistance programme and childcare vouchers, plus exceptional professional development and training opportunities.
This is a permanent full-time role requiring the post-holder to work 37 hours per week.
We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.
This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.
To apply please submit a CV and supporting statement which should clearly outline your skills and experience.
Aquarius was a subsidiary of Richmond Fellowship, with both organisations being part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. On 1st June 2024 Richmond Fellowship merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. At the same time, Aquarius became a subsidiary of Humankind, with no impact to terms and conditions of employment. In October 2024, Humankind will be renamed to reflect the new organisation, of which Aquarius will remain a subsidiary.
Grandmentors Wiltshire Project Coordinator
Permanent Contract
Job Ref: V515
Hours/Days per week: 17.5 hours per week – (Flexible days/hours)
Salary: £12,500 plus attractive employee benefits package
Start date: ASAP
Location: Home or Office based within Wiltshire
Closing date: 22nd September 2024
Interview date and Location: W/C 30th September 2024, Teams
About the role
At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.
We bring people together to resolve some of society’s most complex issues. From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great. And we won’t stop until everyone in the UK has the opportunity to thrive.
People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK. We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England. We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.
This is an exciting time to be joining the team. We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business.
Grandmentors
Grandmentors is a national volunteering programme where older volunteers (aged 50+) use their lifetime of skills and experience to support and mentor vulnerable young adults leaving the care system. These young adults often need a guiding hand and role model to support them to find work, continue their education or begin training – ultimately giving them the skills and self-belief to lead successful and independent lives.
Volunteers meet with a young adult regularly to boost their confidence and work towards goals, which are unique to each person.
Role Purpose
We are recruiting two part-time Project Coordinators to effectively deliver all aspects of our Grandmentors project in Wiltshire, ensuring it achieves its aims, objectives, outcomes, and targets. The postholders will work alongside teams within Wiltshire Council and with local volunteers to ensure that we improve the lives of care experienced young people (aged 16-25) through the unique power of inter-generational mentoring.
Key Duties & Responsibilities
- Effectively manage the service to ensure it meets agreed targets and millstones.
- Maintain effective relationships with stakeholders and local authority staff.
- Ensure volunteers are recruited, appropriately trained, and supported in their role; this will involve processing volunteer expenses, DBS checks and maintaining databases.
- Ensure regular communication between project staff and volunteers is maintained and that regular supervision for volunteers is provided.
- Work with your line manager to ensure project expenditure is in line with the budget.
- Maintain accurate records on all aspects of the project and submit data onto a secure system.
- Manage and maintain effective monitoring and evaluation records to capture impact and outcomes and ensure contractual compliance.
- To implement and maintain appropriate risk assessment management processes.
- Prepare impact and progress reports for both internal and external purposes.
- Develop relevant information to promote and raise the profile of Volunteering Matters locally.
- Promote and adhere to Volunteering Matters Equality and Diversity Policy and all other Volunteering Matters policies which relate to the work of Grandmentors.
- Contribute to joint working and teamwork across Volunteering Matters and your regional team.
Experience/Skills and Attributes:
In deciding who to shortlist and appoint to this post, we will be looking for evidence of the following skills, knowledge, experience and personal qualities.
Essential
- Experience working with or supporting young adults with the ability to motivate, enthuse and develop positive attitudes.
- Excellent communication skills and the ability to communicate appropriately and effectively with a range of stakeholders (including volunteers, local authority staff and funders).
- Strong organisational skills and the ability to prioritise a demanding and developing workload.
- Resilient, flexible with ability to work on own initiative as well as collaborating with others.
- A good, practical knowledge of safeguarding and risk assessments.
- Evidence of good administrative and IT skills.
- Understanding of and commitment to equal opportunities, data protection and confidentiality.
Desirable
- Knowledge/experience of the care system.
- Experience supporting/managing volunteers.
Qualifications
Relevant experience and values alignment is more important for this role than specific qualifications.
This role requires an enhanced DBS check which will be undertaken with the successful candidate before starting.
Location
The role requires someone based within Wiltshire. With a flexible working policy, the postholder can be based from home or within Wiltshire Council offices. The postholder will need internet access to enable remote working. I.T. equipment and infrastructure will be supplied.
Our Values & Way of Working:
In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.
This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.
Diversity & Inclusion
Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups.
Disability Confident & Reasonable Adjustments:
We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact our HR team for more information.
We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History.
Benefits
Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications.
GDPR Statement
If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months. We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.
We turn local knowledge into action by working with volunteers and partners across the UK to build stronger communities for all.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be working with War Child to find their PR Manager.
The charity offers both remote and hybrid working options from their office in North London.
The PR Manager will be responsible for engaging with traditional, new, and niche media, across campaign areas including music, art, gaming and sport, and devising PR plans that support these and other fundraising and advocacy goals.
You will play a leading role in planning and executing the PR communications activities for War Child UK, as well as overseeing superb content development that supports PR activities.
You will also play an important part in executing our brand narrative around children affected by conflict and how War Child are supporting them with power and impact.
Key Responsibilities:
• Develop, manage and lead proactive media strategies that promote War Child’s PR campaigns ensuring that these PR elements are effectively integrated into wider marketing and communications plans.
• Secure media coverage that helps mobilise the public to raise money or take action to support us. This includes developing and leading media partnerships that enhance our profile and coverage in pursuit of advocacy and fundraising goals.
• Manage the press office to ensure that journalists are engaged with promptly and professionally in a way that enhances our reputation as an effective and trusted media operation.
• Provide expert strategic advice across the organisation on the best routes and angles to secure impactful media coverage and to identify and respond to media opportunities.
• To write, edit, commission and disseminate press-releases, op-eds, statements and other content to secure coverage of War Child across print, broadcast, and online media.
• Build, lead and maintain strong relationships with journalists across a range of priority target media outlets and publications that help secure coverage for our goals - including through managing and overseeing press trips.
Person Specification:
• An experienced media professional, with a track record of developing, leading and managing creative PR campaigns.
• A demonstrable record of strategically identifying target journalists and outlets and successfully placing coverage – both mainstream and niche – that reach priority audiences.
• Experience of developing media partnerships with online outlets, magazines newspapers, broadcast media and able to navigate these relationships to ensure the best possible outcomes for War Child.
• Experienced in developing and commissioning content.
• Experienced in developing press angles and hooks that achieve cut-through in a competitive media landscape.
• Already has or would welcome quickly developing an understanding of the sensitivities involved in media work when it comes to vulnerable children and young people, and how to balance objectives with safeguarding obligations.
• Excellent communication and interpersonal skills, with a high degree of emotional intelligence to deal with a variety of internal and external stakeholders and the ability to build effective working relationships at all levels.
• Excellent writer with experience writing and editing press releases, op-eds, blogs, statements and media plans.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Your new company
Join a dynamic and values-driven organisation committed to providing specialist dementia support and advice, making a significant impact in the community. You will be part of a diverse and dedicated team, working in an environment where collaboration, respect, and professional growth are highly valued.
**Key Details**
- Job Title: Legal and Contracts Manager
- Team: Governance, Compliance, and Risk
- Location: Remote working, with occasional travel to the Head Office in Central London (maximum once monthly)
- Hours: 37.5 hours per week, ideally 9am-5pm, 5 days a week
- Contract: Permanent, full-time
- Salary: £48,000-54,000 (no market supplement or travel allowance)
- Annual Leave: 33 days plus bank holidays
- Interviews: w/c 6 September
Your new role
As the Legal and Contracts Manager, reporting to the charity's Head of Governance, Compliance and Risk, you will provide comprehensive legal advice and support across various aspects of the charity's operations. Your responsibilities will include managing legal and commercial risks, dispute resolution, brand protection, contract negotiation, and policy development. You will work closely with key stakeholders to ensure compliance with legal standards and best practices, while also promoting a culture of continuous improvement in governance and risk management. You will be responsible for maintaining an up-to-date contract log, preparing information for the board of trustees, and working closely with the procurement manager in the finance team.
What you'll need to succeed
- A degree in law (LLB) or equivalent, with a minimum of 5 years of experience as a solicitor/barrister or contract manager.
- Proven experience in a similar role within a charity or non-profit organisation.
- Strong understanding of charity law, contract law, and relevant regulatory frameworks.
- Excellent verbal and written communication skills, with the ability to explain complex legal issues clearly.
- Strong interpersonal and influencing skills, with the ability to negotiate and draft complex contracts.
- High attention to detail, analytical skills, and the ability to assess risks and develop strategic solutions.
- A commitment to the mission and values of the charity.
- A valid DBS.
What you'll get in return
- Competitive Remuneration: £48,000-54,000
- Annual Leave: 33 days plus bank holidays.
- Pension Contributions: 8% employer pension contribution (Aviva) or access to continue NHS Pension.
- Flexible Working: Remote with occasional travel to Central London offices.
- Other Benefits: Enhanced parental pay, health cashback plan, employee assistance programme.
- Impact: The opportunity to make a meaningful impact by supporting a leading healthcare charity.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About you
As a Supporter Services Officer you’ll be part of a busy team delivering an outstanding multi-channel contact service to Practical Action’s existing and potential supporters and donors. You will have a passion for people and will always be looking to go the extra mile to help others.
Previous experience of processing financial transactions and delivering high levels of customer service is essential and you’ll enjoy talking to supporters over the telephone, via email or letter. You’ll be a real team player and be able to work closely with colleagues in the Supporter Experience and Stewardship team and the wider Supporter Experience and Digital Division.
This is a demanding role that requires high levels of supporter relationship management, engagement and dynamism as well as an attention to detail, especially when it comes to income processing and database management. So, if you share our passion, are energetic and think you have the right skills and experience to join our Supporter Services team, we’d love to hear from you.
About the role
Our supporters are really important to us which is why we want to do everything we can to make their experience of being part of the Practical Action team a positive one. Our Supporter Services Team work tirelessly to deliver the highest level of service possible to our supporters at all points of contact, including email, phone, and postal channels. So whether it’s processing donations or answering enquiries, our aim is to make sure our supporters know how vital they are to us and for them to feel valued.
Key Working Relationships
The post-holder will report directly to the Supporter Experience Manager and will regularly collaborate with the rest of the Supporter Experience, Insight, Trusts and Major Donor and Digital teams. The post-holder will be expected to liaise effectively with other staff and teams across the Marketing Directorate.
KEY ACCOUNTABILITIES
Supporter Relationship Management
- To provide the best possible experience for our supporters, at all points of contact, including email, phone and postal channels.
- To keep informed and up to date about all relevant activities of Practical Action in the countries of operation, retaining and managing information needed to respond to supporters.
- To make outbound telephone calls and emails as required to new supporters, follow up queries, verify details or thank donors, acting as an ambassador for Supporter Services and Practical Action at all times.
Income Processing / Database Management
- To deal with incoming and outgoing post, all donations made online via the Practical Action website and other charitable giving platforms, ensuring all donations are handled accurately and in line with agreed procedures.
- To process cash donations effectively and accurately onto our database.
- To produce and send out letters of acknowledgement to supporters, personalising these communications appropriately.
- To set up Direct Debits/Standing Orders, handle upgrades and other changes to committed gifts, issuing appropriate communications to supporters.
- To accurately process and commit Direct Debit claims.
- To manage Gift Aid on supporter records. This will include setting up new declarations, ending and cancelling declarations and sending out notifications to supporters.
- To deal with new supporters’ welcome communications.
- To liaise with supporters regarding cancellation of donations.
- To update supporter information on the database such as personal details, communication preferences, and other indications of interest or activities to ensure that all our donor information is up to date.
- To undertake manual data entry where required, and to work to avoid the need for duplication of data entry, and ensure automation where possible.
- To pull information required, download and process third party donations ensuring that they are compliant with GDPR.
Compliance
- To keep abreast of all legislation relating to charitable giving such as PCI DSS, Institute of Fundraising guidelines and best practice, Data Protection and Gift Aid Regulations.
- To ensure data is managed to appropriate standards of data protection and security.
- To be aware of and consistently using organisational policies and procedures
Team Working
- To undertake and participate on projects as directed by the Supporter Experience Manager.
- To work closely with the team to review and improve practices and procedures, implementing positive changes and improving efficiency.
- To contribute to organisational meetings e.g. Stand Up, team away days etc.
- To be proactive in joining cross functional working groups.
- To work closely with the finance and fundraising teams to ensure that all processes are working to the highest standard.
- To undertake other tasks that may be reasonably requested by the Supporter Experience Manager and Head of Supporter Experience and Digital.
PERSON PROFILE
Qualifications, Knowledge and Experience
- Relevant experience in a customer or supporter service environment with experience of processing financial transactions and using a CRM database.
- Educated to GCSE level or equivalent, including English and Mathematics
Skills, Abilities and Competences
- Excellent communications skills, both written and verbal
- Excellent call handling skills and the ability to respectfully, honestly and transparently adjust communication to audience recognising the importance of diversity
- Able to use a CRM database
- Able to work across a team following business controls and systems
- Good understanding of the Microsoft Office suite (word, Excel etc. at advanced level)
- Ability to multitask and be able to manage changing priorities
- Ability to work on own initiative to solve problems
- Understanding of data protection legislation
- Prepared to learn or already have an understanding of gift aid legislation, Payment Card Industry, Data Security Standards compliance and charity sector guidelines and best practice.
APPLICATION INFORMATION
Why join us?
The opportunity to work for an organisation that is making a positive difference to the lives of people worldwide, a friendly and supportive culture, and working with values-driven and highly engaged colleagues are just some of the reasons we think Practical Action is a great place to work.
Our open plan offices are located in the centre of Rugby and near to Rugby train station.
In addition, we offer the following benefits:
- Full time roles are contracted at 35 hours per week.
- Hybrid/flexible working options – Office 3 days / 2 work from home.
- 27 days’ holiday rising with continuous service, in addition to public holidays
- Pension scheme - employer contributes 10.5% of salary and the employee contributes a minimum of 5%
- Enhanced family friendly policies, including maternity, adoption, paternity, and shared parental leave.
- Life assurance (3 x annual salary).
- Bike to Work scheme.
We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.
We help people find solutions to come of the world’s toughest problems. Challenges made worse by catastrophic climate change and persistent gender inequality. We work with communities to develop ingenious, lasting and locally owned solutions for agriculture, water and waste management, climate resilience and clean energy. And we share what works with others, so answers that start small can grown big.
We’re a global change-making group. The group consist of a UK registered charity with community projects in Africa, Asia and Latin America, an independent development publishing company, and a technical consulting service. We combine these specialisms to multiply our impact and help to share a world that works better for everyone.
Additional information
Practical Action believes that having a diverse workforce and inclusive workplace culture based on respect will enable us to be an effective organisation. We seek to create an inclusive workplace in which people are accepted as individuals, regardless of their differences and where they feel their contribution is valued. Practical Action is an equal opportunities employer, and we encourage applications from under-represented groups.
We stay committed to cultivating an inclusive and diverse working environment and believe that people from different backgrounds or cultures give us different perspectives, and the more perspectives we have, the more successful we will be. By building a culture where everyone feels heard, respected, and valued we give everyone working with us the opportunity to achieve their full potential.
Practical Action is committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks including criminal checks and terrorist financing.
The successful applicant must have the pre-existing right to both live and work in the UK.
Closing date for applications: Friday 13th September 2024. Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.
Please be advised that if you do not hear from us within five weeks of the closing date, please assume your application has not been successful on this occasion.
HOW TO APPLY
If you want to work for a charity with significant people ambitions, then we would like to hear from you. To apply:
Please submit a copy of your CV and send us a supporting statement that includes the answers to the following questions:
1. Why do you consider yourself a good candidate for the Supporter Service Officer role at Practical Action?
2. What interests you about working in the charity sector?
The client requests no contact from agencies or media sales.
We are seeking an experienced Trusts and Foundations Officer preferably from the North of England to join the fundraising team at the Batten Disease Family Association (BDFA). Home based with occasional travel to Yorkshire
The BDFA is the only patient organisation in the UK for families affected by Batten disease, a rare and terminal neurodegenerative condition that affects children and young adults. The BDFA offers informed guidance and support to families and the professionals who work with them, as well as actively raising awareness, and promoting research into the management of Batten disease to improve patient care pathways and ultimately find a cure.
This is an exciting time to join the organisation, which has grown to offer additional support services for families affected by Batten disease and to implementing a long-term strategy to develop its advocacy, education and research capabilities. Come and join our supportive team as we continue to build and develop the organisation and strengthen our financial resilience.
We’re looking for an individual who has the experience and skills to manage and nurture relationships with our existing funders from charitable trusts, foundations and other grant-making bodies, ensuring they feel inspired by our work and the patients and families we support.
The role will incorporate managing a sizeable portfolio of Trusts and Foundations through excellent stewardship, and to build on this strong foundation, developing and submitting winning funding proposals to create a high-quality pipeline of new funding opportunities. The successful candidate will work as part of the Fundraising team, under the guidance of our Chief Executive Officer to continue our strategy to diversify income through this key funding stream.
The Ideal Candidate for this role will have:
- Experience and a proven track record of successful Trusts and Foundations income generation.
- Demonstratable experience in researching potential Trust funders, submitting compelling proposals, securing funding and project managing successful bids through to completion of the grant award.
- A background in report writing and demonstrating grant impact whilst being able to build relationships with funders and individual/major donors.
- Experience of providing excellent supporter care and building mutually beneficial long-term relationships with funders.
- Experience of targeting large grant-making bodies and securing 5-6 figure grants
- Expert knowledge of fundraising landscape, particularly Trusts & Foundations.
This job requires a motivated individual who has a passion for all those within our Batten community and a strong desire to support the development and financial growth of the BDFA. The role is full time (35 hours per week) and is home based with occasional travel to Yorkshire (where the CEO is based) and around the UK to meet donors and support fundraising events.
The BDFA recognises the positive value of diversity and is committed to creating a diverse and inclusive team. We encourage applications from all suitably qualified or experienced individuals, regardless of their race, gender, biological sex, disability, religion/belief, sexual orientation or age.
25 days holidays, plus an extra three days at Christmas when the BDFA is closed.
Salary £29k - £33k PA dependent on experience
Upload a CV and covering letter to apply
Apply by: 13th September 2024
Upload a CV and covering letter to apply.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
**Opportunity for home-based working**
Are you an experienced fundraising or sales professional with a passion for the gospel to be shared around the world?
The role of Development Manager within the Partnerships Team at GOD TV is a brand new and very exciting opportunity to unite your passion for the gospel with your skills in fundraising or sales.
If appointed, you will responsible for growing GOD TV’s fundraising revenue streams, especially from HNWI, regular givers and events.
You will also work closely with our Digital and Broadcast Teams to align the ministry’s fundraising offering. This role provides a great opportunity to demonstrate your flare for a creative and strategic approach to fundraising.
If you’re energetic and committed to execution and delivery, you will love the dynamic environment at GOD TV.
This can be a home-based role with occasional travel to our office in Plymouth. National and international travel may also be required as part of the delivery of the role.
For the full Job Description and Person Specification, please click the attachment or go to www.god.tv/jobs
The client requests no contact from agencies or media sales.
Role Summary
The workforce officer is essential to develop the skills within organisations to both provide accessible physical activity options to the community and create safe, welcoming, and sustainable environments.
This role will increase capacity, enhance capabilities and equip clubs and community organisations to enable them to be equitable and resilient. It is not about delivering training! It will develop pathways that change the face of our local workforce; all sections of the community should feel they are visible across the physical activity and sport sector from volunteers to session leaders to trustees and directors.
This is not a desk-based role, you will be out and about visiting clubs, organisations, and people to hear their stories and help them create change locally.
Role Outcomes
- Together Active has a robust workforce offer that keeps skills and knowledge in the communities where we are working.
- Organisations are accessible for people from a diverse range of communities, both to participate but also to work or volunteer.
- Organisations are sustainable and have the skills to develop and adapt their offer in line with community needs.
- Sports clubs and frontline community organisations have the skills and the knowledge (tools) to apply for/access funding and can run themselves effectively to develop their offer.
- In the communities where we work, no one feels intimidated to go into the club/organisation they want to be active in – clubs and organisations are welcoming and take ownership of their responsibility to be inclusive.
- There are pathways and opportunities for people with lived experience/from excluded communities to deliver/run/facilitate local opportunities within and for local communities.
- The local sport and physical activity delivery system is reflective of the people that live in that locality.
- Effective partnerships exist across sport and physical activity disciplines that share learning, experiences, resources and joint approaches.
- There are training and development pathways and opportunities for young people to work and/or volunteer in the local sport and physical activity sector
How we value you
- Generous annual leave allowance: 27.5 days upon commencement of employment plus bank holidays. This rises by an additional 1 day of leave per year after 2 years of continuous employment, up to an additional 5 days leave in total. (Pro rata for part time staff)
- Three concessionary days leave over Christmas and New Year (pro rata for part time staff)
- Death in service scheme up to the value of three times actual salary
- Wellbeing Grant - £50 voucher per year to spend on health and wellbeing
- Volunteer day to spend either as a team or individual helping out with an organisation or cause you select
- Up to 8% employer contribution to pension scheme
- Reimbursement of the cost of a standard eye test as a user of visual display equipment
- Access to Cyclescheme
- Annual CPD courses offered by Staffordshire University
- Online skills training platform - for employees to use to broaden their professional and personal development across a range of online courses.
- Access to counselling service.
- We are also currently developing a scheme with staff to ongoing costs related to staying well/being active.
We exist to design out inactivity across Staffordshire and Stoke-on-Trent.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Summary
As our Senior Strategic PR Lead, you will develop and oversee a strategy pursuing global opportunities to influence and respond to developments that strengthen ProVeg’s impact of an international food awareness organisation. Using an evidence-based approach and real-life stories you will inform, inspire, and influence a changing food system. You will position ProVeg as a pragmatic, solutions-oriented actor within the ecosystem of plant-based, fermented and cultivated food. You will work with NGOs, companies, food-service providers, startups, investors, policy advocates, the public, and many others to amplify key messages.
We seek a dynamic, innovative leader in PR or public affairs who thrives on driving change and making a global impact. If you're passionate about shaping the future of food and have a proven track record in strategic communications, this role offers an exciting opportunity to lead ProVeg’s global narrative.Working with international colleagues, you will be a force to be reckoned with. You’ll help establish ProVeg as the go-to organisation helping the world transition to a plant-based, fermented and cultured foods system. You’ll build on our global reputation and credibility with a wide range of stakeholders.
You will develop a strategic and effective PR plan for ProVeg, and develop and oversee communications activities that promote, enhance, and protect the organisation’s charitable mission and vision.
Job Details
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Reports to: Global CEO
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Department: INT Communications
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Direct reports: Senior PR Manager
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Closely collaborating with: Senior International Communications Manager, Digital Director (web, brand and graphic design), Chief Strategy Officer, International Director, Director of Partnerships & Institutional Engagement, Head of Philanthropy, Country Directors, internal and external colleagues.
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Location: Remote, ideally in the UK, NL, PL, CZ, or, for exceptional candidates, potentially US (ET zone)
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Hours: 40 hour a week (36h possible)
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Salary: dependent on experience and location, around £45-48k in the UK (based on 1FTE of 40 hours)
Responsibilities
Strategic development and implementation
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Develop and oversee an effective PR communications strategy, including business/trade press and public affairs (EU and UN advocacy), based on ProVeg’s strategic principles, impact areas and global interventions.
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Be accountable for the development, delivery, and evaluation of the organisation’s PR activities.
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Create relations with key media outlets to increase visibility and dissemination opportunities
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Develop media relations and build relationships with PR contacts to continuously grow our impact.
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Secure media opportunities for the Senior Leadership and Executive Team and the Global CEO.
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Oversee and ensure the management of positive relationships with the media and relevant change agents, and external colleagues.
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Develop and update, as needed, clear guidance (e.g., core messaging and brand narrative) for the communications team to ensure public communications are aligned with ProVeg’s organisational strategy and communications approach.
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Increase ProVeg International’s profile, particularly in broadcast media, enhance the organisation’s credibility and inspire supporters and other stakeholders through the use of engaging communications.
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Safeguard the organisation’s brand by overseeing and managing the development of crisis communications plans and advising on emerging issues and PR risks and opportunities.
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Liaise with the Global CEO and the Senior Leadership Team on strategic communication alignment and/or adjustments, and coordinate and ensure synergies in terms of quality control, key messages, templates, strategies, etc.
Management and leadership
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Model excellence in (remote) team management by motivating, coaching, giving, and receiving feedback, supporting and developing teams and skills, and driving innovation and creativity.
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Advise and work with colleagues across the organisation, to ensure we maximise opportunities to raise awareness, influence, and deepen engagement with our audiences in order to support a variety of objectives.
Budget and resource management and evaluation
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Manage a dedicated budget for effective reporting and forecasting.
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Produce timely and regular management information for leadership that effectively explains performance set against OKRs, KPIs and the broader strategic plan.
Qualifications
Required:
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An excellent understanding of the plant-based and alternative protein sector and knowledge of food systems change.
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A successful track record (5+ years) in journalism (print or broadcast), marketing, or public affairs, developing and delivering strategic objectives across a range of communications channels.
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Strong track record in PR (including broadcast), marketing and/or organisational branding.
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Excellent written and verbal communication skills, English to native level (or C1).
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Excellent networking skills and experience in building productive relationships with key media stakeholders and influencers.
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Strong project management skills.
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Ability to juggle a varied workload, delegate effectively and contribute as a team player.
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Strong team management skills and a commitment to motivating and empowering a team remotely in order to achieve their goals.
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High level of emotional intelligence and interpersonal skills – externally and internally; ability to balance diverse interests of different teams.
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A strong understanding of, and experience of using, quantitative and qualitative evidence.
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Strong problem solving skills.
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Experience of strategy development and target setting.
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A commitment to ProVeg’s values and guiding principles.
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An instinctive ability to positively contribute to and influence the wider team.
Preferred:
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A good understanding of data protection issues, including GDPR
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Experience of visual communication methods (video, infographics, etc.)
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Understanding of the third sector.
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International experience.
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Understanding and/or experience of policy processes and advocacy.
Benefits of working with us
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A strong organisational focus on personal development, with a designated training budget.
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Provision of a work laptop.
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Flexible, trust-based working arrangements and home-office arrangements.
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Career-development support.
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Mindfulness programme - free Headspace account
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We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
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And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!
When?
Application deadline: 27 September 2024
Start: November 2024 (or sooner if possible)
Further information
Our Application Procedure
Submit your application and motivation letter and outline how you meet the role and person specification in no more than 2 pages, and please attach your CV.
The recruitment process includes:
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Online Cognitive Aptitude Test and a Personality Test.
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A first online interview with the People & Culture team.
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Online trial task.
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A second interview with the hiring manager.
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The final decision may require an additional interview, usually with Senior Management.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ekō is seeking a Senior Finance Associate. Join us in this dynamic role where you'll take charge of managing invoices, overseeing financial processes, and guiding stakeholders through policies and systems. You’ll handle supplier invoices, reconcile statements, draft budgets, ensure regulatory compliance, and assist with multi-currency payments. Your expertise in financial analysis will be key, and you'll also have the opportunity to integrate anti-oppression and equity considerations into our accounting practices. Bring your finance experience and keen attention to detail to make an immediate impact and contribute to meaningful international projects. This full-time, fully remote position requires you to be based in and eligible to work in one of the following countries: Canada, France, Germany, Mexico, Netherlands, UK or USA.
A bit about us Ekō is a global movement of consumers, investors, and workers standing together to hold corporations accountable for their actions and forge a new and sustainable path for our global economy. We are a movement of more than 21 million people, brought together by a global team of 40+ campaigners, fundraisers, product and operations staff. Our purpose is to challenge corporate power everywhere. We hold the biggest corporations in the world (and their political allies) to account by mobilising millions of people to take collective action. We are aiming to fundamentally reshape the global economy to put people and planet over profit, but we know we can not do it alone. We build partnerships with on-the-ground activists and organisers, and we follow their lead. We innovate, experiment and embrace professional and organizational growth. We invest in people and we invest in how we work, because our vision calls on us to build the most effective, global, diverse, and talented team possible. We highly value a diverse team and an equitable work environment where every member of our team is set up to thrive. We have taken steps to nurture this environment including an Anti-Oppression Leadership Team that seeks to facilitate movement towards an organizational community and practice rooted in love and liberation. We expect all team members to take responsibility for co-creating an equitable work community where everyone is able to do impactful, world-changing work. We recruit and encourage people identifying with marginalized communities to apply. We offer benefits including additional sick days for parents and caregivers, flexible working hours, and professional development stipends. We review our policies and practices for equity frequently. We recruit and encourage people identifying with marginalized communities to apply.
What You’ll Do as Part of our Team:
- Manage and monitor incoming emails in the invoices mailbox
- Oversee financial processes, communicate outcomes to stakeholders, and guide others in navigating policies, resources, and systems
- Process supplier invoices, reconcile statements, and resolve queries promptly
- Potentially draft and prepare budgets
- Ensure compliance with regulatory requirements across all Ekō jurisdictions and stay updated on regulatory changes
- Communicate solutions to senior team members, and implement necessary decisions
- Assist in multi-currency payments
- Review employee reimbursement for accurate coding
- Support the audit process, including preparation, execution, and completion
- Analyze financial data and prepare reports to communicate insights clearly
- Integrate anti-oppression and equity considerations into accounting procedures, controls, systems, and compliance standards
- Participate in ad hoc projects as needed
The client requests no contact from agencies or media sales.