Jobs in Guildford

Job Title: Assistant Manager, Weybridge

Salary: £23,400 FTE, £18,720 pro-rata

Team: Retail

Hours: 30 hours

Location: Weybridge Shop

About Shooting Star Children’s Hospices

We have an exciting opportunity for an Assistant Manager, Weybridge Shop to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.                                         It’s a great time to join Shooting Star Children’s Hospices as we are looking to expand our retail portfolio over the next few years.

About the role

Your key purpose will be in the absence of and alongside the Shop Manager, to manage a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures

About you

This role requires experience of working in retail and preferably of managing a team.  You will have excellent customer service skills and be sales focussed and target driven. You will have cash handling and excellent administrative skills.  You will also be willing and able to work flexibly across 7 days.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Please apply online or send a CV and covering letter outlining how your experience meets the criteria set out in the person specification.

Closing Date: Friday, 24th January

Interview Date: Wednesday, 29th January or Friday, 31 January

**To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.**

Shine provides specialist support from before birth and throughout the life of anyone living with spina bifida and/or hydrocephalus, as well as to parents, families, carers and professional care staff.  Working throughout England, Wales and Northern Ireland, Shine is a community of over 14,300 members.  Together we share achievements, challenges, and information about life with spina bifida, hydrocephalus and related issues.  Shine enables people to get the best out of life. 

We are seeking an experienced, enthusiastic, ambitious Regional Fundraiser to join our team.  

In this role you will:

• Recruit, build and maintain supporter relationships with individuals, community groups, organisations and businesses across the south of the country

• Be proactive within your assigned area to identify opportunities for fundraising and raise awareness of the charity 

• Manage supporters effectively using Salesforce (CRM Database) to understand supporter motivations to provide excellent stewardship 

• Meet agreed financial targets, provide monthly financial progress reports and put mitigation plans in place for any shortfall 

• Promote Shine activities and campaigns to raise awareness and drive income

Who we’re looking for:  

We’re a successful, motivated fundraising team looking for someone to join us with: 

• Knowledge and experience of working across community, corporate, event and individual income streams, with a proven history of achieving financial targets 

• Excellent communication skills with the ability to motivate and inspire supporters and build long-term relationships 

• Excellent oral communication skills with a high degree of diplomacy, empathy and confidence 

• Ability to be a team player who can work on their own initiative to plan and manage their workload 

• Ability to effectively manage multiple and competing priorities to meet deadlines

• Excellent organisational skills with firm understanding of KPIs, targets, budgeting, and risk mitigation

• Full clean driving licence and the ability to work weekends and evenings as required 

• Preferably living within the South of England

• Good working knowledge of MS Office and Salesforce CRM database (preferred) 

In return, Shine will offer you: 

• A competitive salary 

• 35 hour working week (part-time hours considered) 

• 25 days holiday plus bank holidays + additional discretionary leave between Christmas and New Year (pro-rata for part-time hours)

• Opportunity to purchase additional annual leave 

• Additional annual leave due to length of service 

• 3% pension contribution 

• Life Assurance cover 

• Broadband allowance 

• Support to learn and develop 

If you would like the opportunity to join this fast paced, expanding organisation that prides itself on making a difference to the lives of individuals with spina bifida and hydrocephalus, then we would love to hear from you!

Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job. For more information about Shine, please visit our website.

For an informal discussion about this role, please contact Jo Marriott by phone or email. 

To apply, please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.

*Please note applications without a supporting statement will not be accepted* 

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early. 

The Royal Marsden Cancer Charity raises money solely to support The Royal Marsden, a world-leading cancer centre. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.

From funding state-of-the-art equipment and ground-breaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer.

We are a very ambitious organisation which has gone through transformational growth over the past five years. Alongside funding an existing programme of world-leading research, treatment and care, the Charity completed its largest capital appeal to date, successfully raising £70 million to build the Oak Cancer Centre at the hospital’s Sutton site, which opened in summer 2023.

We have exceeded our fundraising targets, over the past three years, raising over £90m against a target of £83m and making over £82m in funding available to The Royal Marsden. However, with one in two of us expected to develop some form of cancer, it is essential that we go even further in our fundraising efforts to support the essential work of The Royal Marsden. Therefore, we have recently launched our most ambitious strategy yet, that will see us raising at least £215m over the 5-year period.

The Charity is committed to raising £150 million, through a major fundraising appeal, for a new major development project in Chelsea, which will launch in 2025/26. There is also an extensive portfolio of engaging projects outside of the capital appeals, that help to support all aspects of the hospital’s work to improve the lives of cancer patients.

Working for us offers you a challenging and rewarding career, as well as the chance to really improve the lives of those living with cancer. The Community Fundraising team stewards some of our most dedicated supporters, who organise events and bring their networks together to raise up to six figure sums. We build long lasting relationships with individuals as well as community groups, schools and corporate organisations to raise millions for Charity every year.

This role will play an important part in the engagement of community supporters, identifying new prospects and effectively stewarding existing supporters. You will be a high performing fundraiser with experience of delivering income growth through effective relationship management. You will be ambitious and proactive and relish the opportunity to support the Charity to achieve its ambitious goals.

Job Title: Production and Facilities Manager
Location: The Poppy Factory, 20 Petersham Road, Richmond, Surrey TW10 6UR
Full Time: 37.5 hours per week (08:00-16:30, Monday to Friday)
Contract: Permanent
Salary: £48,175 per annum

At The Poppy Factory, we take immense pride in our mission to support veterans and their families, helping them to lead fulfilling lives after service. We are a close-knit team united by our shared values of Adaptability, Collaboration, Empowerment and Sense of Purpose. We are looking for a Production and Facilities Manager who embodies these values, someone who is committed to excellence, teamwork, and making a meaningful difference.

The Role:

As the Production and Facilities Manager, you will be at the heart of our operations, ensuring that our annual order for the Royal British Legion's Poppy Appeal is fulfilled to the highest standards. You will also oversee Health & Safety and Facilities management for the organisation, our premises, and office tenants.

Responsibilities will include:

• Overseeing all aspects of the production process, ensuring products are delivered on time and to quality standards.

• Leading and developing a production team of 17 staff, managing staff performance, and offering support, coaching, and mentoring to help everyone reach their full potential.

• Taking the lead on health and safety for the factory, visitor centre, and commercial properties.
• Overseeing facilities maintenance, ensuring that all buildings and systems (fire safety, ventilation, heating) are regularly tested and compliant.

• Coordinating work experience schemes, corporate volunteering, and other initiatives that engage the wider community in supporting veterans.

Who We’re Looking For:

We are looking for someone who has a deep sense of responsibility and pride in their work, someone who thrives in a fast-paced environment and values the opportunity to make a real impact. You’ll be a natural leader who can inspire a team, and you will have experience in managing production operations, facilities, and health and safety.

Key Skills and Experience:

• Experience: Proven experience in a management role in a manufacturing or operations environment. Experience of staff management, production scheduling, and liaising with external contractors is key.
• Leadership: Strong leadership skills with a hands-on approach to staff development and performance management.
• Health & Safety: Knowledge of health and safety regulations and practical experience implementing safe working practices.
• Facilities Management: Experience in overseeing building maintenance and managing service contracts.
• Values: A strong commitment to diversity, equality, and inclusion, with an understanding of the challenges faced by veterans and people with disabilities.
• Communication: Clear, concise communication skills, with the ability to work collaboratively with internal teams, external contractors, and stakeholders.

Desirable:

• A qualification in Health & Safety (e.g., NEBOSH) or equivalent.
• Experience in project management or operations/logistics management.
• Knowledge of mental health issues, safeguarding, and first aid training.

Why Work at The Poppy Factory?

Joining The Poppy Factory is more than just a job. You will be part of an inspiring and passionate team that provides meaningful work that directly supports veterans and their families. We are committed to creating an inclusive and supportive workplace that values each individual’s contribution and well-being.

The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.

The Poppy Factory provides competitive terms and conditions of employment, including:

• Opportunity for home-based/hybrid and flexible working
• 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
• Double-matched pension contributions up to 10% employer contribution

How to apply

To apply for this position please send your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out in the candidate pack and submit via the online application process. Please address your covering letter to Jeff Short, Director of Production & Estate.

The closing date for applications will be 19 January 2025. Please note, we are unable to accept late or incomplete applications.

Equality, Diversity and Inclusion

We are committed to equality, valuing diversity and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work. As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds.

As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates. 

Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.

Are you ready to lead and inspire? We’re thrilled to recruit for the position of Head of Membership Services at Kingston Students’ Union. This is an exceptional opportunity to shape the future of our Membership Services, making a meaningful impact on the lives of Kingston students.

As a key member of the Senior Leadership Team, you’ll lead the strategic planning and development of our Membership Services teams. Your mission: to deliver outstanding operational services that create a tailored, student-focused offering. By reflecting on the diverse needs of our student communities, you’ll drive engagement and elevate member satisfaction to new heights. 

This is a dynamic role where no two days are the same. From developing innovative strategies to supporting talented teams, you’ll thrive in a fast-paced environment that values creativity, collaboration, and results. If you’re passionate about empowering students and delivering exceptional experiences, we’d love to hear from you. 

Not sure you tick every box? 

If you think you have what it takes to join our team but don’t meet every point in the job description or person specification, we’d still love to hear from you. Let’s have a chat to explore how your skills and experience could help us achieve great things for the Union and our members. 

We can’t wait to see your application! 

Click this link to view the full job description 

Closing Date for Applications: 27th January 2025 

ADHD Embrace is looking to appoint a new Executive Director to lead the execution of the charity’s mission with the long-term goal of ensuring it is a sustainable organisation with a positive team culture.Following a period of rapid growth, the Executive Director will be pivotal in leading the organisation through its next phase of development.  This wide-ranging role has the following key responsibilities: 

· Strategy and Delivery

· Leadership, Management and Culture

· Fundraising and Financial Oversight

· Advocacy, External Relationships and Communication

The Executive Director should be a self-starter, analytical and creative to find solutions and have energy to lead the charity onto its next stage in a changing environment.  They will also have experience in a leadership role in the voluntary sector or in a small company with a multi-disciplinary team and experience leading a complex team structure to deliver services and transformation against multiple goals. 

The Executive Director will have good interpersonal skills and ability to manage teams and ways of working which enhance team work and maximise operational efficiencies. 

Applications for this position, should include a covering email outlining your relevant experience, skills and motivation for applying together with a current CV (no more than two sides of A4).   

Are you passionate about creating unforgettable experiences and building vibrant communities? Kingston Students’ Union (KSU) is excited to recruit a Student Communities and Events Manager to lead the charge of delivering exceptional opportunities for our diverse student body. 

As a key member of our management team, you’ll oversee the performance and delivery of the Student Communities and Events Team. Your leadership will ensure the creation of a bespoke program that reflects the unique character of Kingston’s student communities. By fostering engagement and enhancing member satisfaction, you’ll help bring our organisational strategy to life. 

This role is perfect for someone who thrives in a fast-paced, collaborative environment, loves crafting meaningful experiences, and is ready to make a real impact on student life. 

Not sure you tick every box? 

If you think you have what it takes to join our team but don’t meet every point in the job description or person specification, we’d still love to hear from you. Let’s have a chat to explore how your skills and experience could help us achieve great things for the Union and our members. 

We can’t wait to see your application! 

Click this link to view the full job description 

Closing Date for Applications: 20 January 2025 

Interview date: 29 January 2025 (in person) 

About Richmond Borough Mind and the Service:

Richmond Borough Mind (RB Mind) is a mental health charity dedicated to supporting the wellbeing of the local community. Our Carers in Mind service provides emotional support, guidance, and community connections for unpaid carers supporting loved ones with mental health challenges.

This role is part of the Community Mental Health Transformation Programme (CMHTP), an initiative designed to improve support for those with severe and enduring mental health conditions by integrating care across the NHS, community services, and the voluntary sector.

Role Purpose:

The Carers Senior Peer Support Worker will coordinate and deliver peer support services for unpaid carers across Richmond. This includes leading a small team, providing direct support, facilitating peer groups, and collaborating with local partners to ensure carers receive holistic, high-quality support.

Drawing on their own lived experience as a carer or supporting mental health recovery, the post-holder will offer guidance, share best practices, and ensure carers feel empowered and supported in their wellbeing journey.

Key Responsibilities:

Service Leadership and Coordination:

 •  Lead the Carers Peer Support Service, ensuring effective day-to-day operations.

 •  Manage and supervise Peer Support Workers, providing regular guidance and reflective practice.

 •  Oversee referrals, allocating cases appropriately and taking on complex cases where extended support is required.

 •  Ensure the service meets key performance indicators and reporting requirements.

 •  Develop creative, evidence-based approaches to supporting carers and improving wellbeing.

Carer Support and Delivery:

 •  Provide direct one-to-one and group support for unpaid carers.

 •  Deliver emotional support, information, and guidance, encouraging carer wellbeing and self-advocacy.

 •  Promote access to carer assessments and opportunities for breaks from caring.

 •  Facilitate peer support groups and training sessions co-produced with carers.

 •  Identify risks, safeguarding concerns, and manage them effectively in line with policy.

Collaboration and Partnership Working:

 •  Build partnerships with local NHS, community, and voluntary organisations.

 •  Work closely with South West London & St George’s NHS Trust (SWLSTG) to improve carer inclusion in service delivery.

 •  Support the implementation of the Triangle of Care approach to strengthen collaboration between carers, professionals, and service users.

 •  Represent the service in multi-agency meetings, ensuring appropriate referrals and advocacy for carers’ needs.

Person Specification:

Essential:

 •  Lived experience as an unpaid carer or experience supporting individuals with mental health challenges.

 •  Experience providing direct emotional support and facilitating groups for vulnerable adults.

 •  Supervisory or team leadership experience.

 •  Knowledge of mental health issues, carer rights, and safeguarding practices.

 •  Strong interpersonal and communication skills, including the ability to engage with diverse communities.

 •  Ability to work independently, manage a caseload, and meet service delivery targets.

 •  Proficiency in IT systems, including email, Microsoft Office, and case management databases.

Desirable:

 •  Experience working with families or carers in complex situations.

 •  Familiarity with the Triangle of Care framework.

 •  Knowledge of public and voluntary sector services in Richmond.

Benefits of Working with RB Mind:

 •  Annual Leave: 25 days plus bank holidays (pro rata), increasing with service

 •  Pension: Contributory pension scheme

 •  Wellbeing Support: Employee Assistance Programme (EAP) including free counselling sessions

 •  Professional Development: Training and career growth opportunities

 •  Additional: Supportive team culture, optional paid on-call shifts, staff away days, and socials

How to Apply:

If you’re passionate about supporting carers and making a difference in your community, we’d love to hear from you. Please submit your CV and a cover letter explaining how your skills and experience align with the role.

About Richmond Borough Mind and the Service:

Richmond Borough Mind (RB Mind) is a leading mental health charity committed to supporting the mental wellbeing of our community. One of our key services offers support for unpaid carers – individuals providing emotional, practical, and moral support to loved ones experiencing mental health challenges.

Our Carers in Mind service provides advice, emotional support, friendship, and workshops for unpaid carers. We create safe spaces for carers to connect, share experiences, and receive support for their own wellbeing. Through peer support, we empower carers to prioritise their own health while continuing their vital roles.

The Carers Senior Peer Support Worker will be part of the Community Mental Health Transformation Programme (CMHTP), a national initiative aimed at improving community-based mental health support by reducing barriers between primary and secondary care. This role will work closely with our partners: Age UK Richmond, Crossroads Care, and Richmond Aid to ensure holistic and personalised support for carers.
 

Role Purpose:

The Carers Senior Peer Support Worker will lead and deliver our peer support service for unpaid carers, offering emotional and practical support, coordinating events, and developing community partnerships. They will also supervise a small team of peer support workers while managing a caseload of carers requiring one-to-one and group support.

The role focuses on:

 •  Supporting unpaid carers with advice, emotional support, and peer group connections

 •  Empowering carers to manage their own wellbeing while caring for others

 •  Developing and maintaining relationships with local NHS services, charities, and community groups to ensure joined-up care

 •  Promoting best practices in carer support and mental health recovery

Key Responsibilities:

Service Coordination and Delivery:

 •  Oversee the day-to-day running of the Carers Peer Support Service

 •  Provide one-to-one support and facilitate peer support groups for carers

 •  Manage referrals and caseloads, including supporting those with complex needs

 •  Ensure carers receive timely and appropriate support and signposting

Team Leadership and Development:

 •  Provide supervision, guidance, and training for Peer Support Workers

 •  Coordinate with external partners and community organisations to strengthen the network of support

 •  Work with the NHS (SWLSTG) and voluntary partners to promote collaborative working

Service Development and Impact Measurement:

 •  Monitor and evaluate the effectiveness of the service

 •  Report on outcomes and suggest improvements based on feedback and data

 •  Assist in strategic planning to enhance services for carers across the borough

Advocacy and Inclusion:

 •  Encourage carers to engage in local mental health developments and advocate for their needs

 •  Promote the Triangle of Care framework to ensure carers, service users, and professionals work collaboratively

 •  Develop outreach materials and workshops to educate and empower carers

Person Specification:

Essential:

 •  Lived experience as an unpaid carer or experience working in a mental health or carer support role

 •  Experience leading or supervising staff or volunteers

 •  Strong understanding of mental health challenges and their impact on families and carers

 •  Excellent interpersonal skills with the ability to build relationships and engage diverse communities

 •  Confident in providing emotional support, advice, and group facilitation

 •  Strong administrative and organisational skills with competence in IT systems including email, Microsoft Office, and case management tools

 •  Ability to work independently and as part of a multi-agency team

Desirable:

 •  Familiarity with the Triangle of Care framework or similar carer involvement models

 •  Experience delivering training or community workshops

 •  Knowledge of Richmond’s local community support services and mental health landscape

Benefits of Working with RB Mind:

 •  Generous annual leave: 25 days plus bank holidays (increasing with service)

 •  Pension scheme

 •  Employee Assistance Programme: Including free counselling and wellbeing resources

 •  Training and personal development opportunities

 •  Supportive, values-driven work culture focused on mental health and community wellbeing

How to Apply:

If you’re passionate about supporting carers and making a difference in the community, we’d love to hear from you. To apply, please submit your CV and a cover letter outlining how your skills and experience match the requirements of this role.

Closing date: Wednesday 22nd January 2025 at 9am

Working arrangements: Remote working, permanent, regular or ad hoc (with frequent travel to London if not London-based) Please note that we also have approximately 3-4 team retreats per year which could be located anywhere nationally.

An exciting new opportunity has arisen to join 38 Degrees’ Public Affairs & Media team. We’re looking for someone with a passion for opening up democracy,  politics and the news, who is a brilliant communicator, a great team player and is highly organised, to join us as Public Affairs & Media Officer.

You’ll play a vital role in bringing to life 38 Degrees’ media and public affairs strategy, in service of 38 Degrees’ mission: to make our country fairer, more respectful and sustainable.  As we adjust to a shift in our political environment, this brand new role will relentlessly and powerfully amplify 38 Degrees campaigns and the voices of our supporters to the general public, the media and decision makers in the UK.

Working alongside the Public Affairs & Media Manager, and with colleagues across the campaigns team and beyond you’ll spend every day trying to shine a light on the actions our supporters take on campaigns they care about. From monitoring what’s going on in Parliament – and when it’s the perfect moment for the 38 Degrees community to use our collective voices – to being able to put together media packages that are irresistible to journalists, you’ll know how to skillfully use the public affairs and media tools at our disposal to win campaigns, raise our profile and build our reputation.

Your background and experience

You’ll have a proven track record of great political and news judgement, and have played a key role in using these skills in a campaigning environment to deliver powerful campaigns that deliver impactful media and public affairs results. That could be from working in a press office or media environment, to working with (or for) a politician. It’s possible you are more experienced at either media work or public affairs work – but either way, you’ll know what it takes to use both to influence decision makers and land a big news story. We’re looking for a person who knows the political and news agenda each day, and can help set it too.

The person recruited will need to be a brilliant communicator, as at home speaking to 38 Degrees supporters and empowering them to act as media case studies, as you are pitching a story to a journalist or handling enquiries from MP’s offices.

We’re looking for someone who can show they’re highly organised, know how to prioritise and with a track record of successful project management, when it comes to partnership work and events.

To succeed in this role, you’ll need to show us you’re team-focused and know what it takes to build positive and productive relationships with colleagues, in a fast paced environment – where the news cycle means that priorities can sometimes change for all of us at a moment’s notice.

You’ll relish a newsroom atmosphere and will be happy that no two days at 38 Degrees are the same, as you focus on amplifying campaigns and making a difference which helps change lives, little by little.

About us

38 Degrees is one of the UK’s biggest campaigning communities, involving over a million supporters who campaign to make the UK a better place. We’re united by a shared vision to create a fairer and more respectful UK and a more sustainable world.

In the space of a week, millions of supporters could be campaigning on anything from protecting our NHS and stopping cuts to Universal Credit, to saving local green spaces and protecting our democracy.

38 Degrees is fiercely independent. We are primarily funded by small donations from hundreds of thousands of members of the public from all over the UK. This independence means we never have to hold ourselves back from taking on those with power and can truly listen to our supporters.

Why you’ll want to work here

The 38 Degrees culture is honest, kind, supportive, courageous, and respectful. We move fast, and frequently change plans to respond to events. We work hard but we also have fun.

We regularly enjoy team away days and social hours.

Benefits include:

27 days holiday per year (plus bank holidays); Office closure between Christmas and New year; 9-day fortnight (office closed every other Friday); 4pm closure on the alternate Friday; Flexibility to work 90 days overseas per tax year (30 day maximum per travel in any location as per approval process); One month paid sabbatical leave after 5 years of service; Employer pension contribution; 24 hour employee assistance programme; Enhanced family leave policies; Cycle to work scheme; Employer paid annual flu vaccination; Rental deposit loan; Contribution to eye tests/glasses; Learning and development budget.

Our commitment to Diversity & Inclusion

We’re especially keen to hear from people who’ll bring lived experience of the issues we work on and who’ll make our team more diverse as a result. So if you’re Black, Asian or from any other minority ethnic group, if you’re disabled, LGBTQIA+, or if you’re from a working class home, your application will be especially welcome. And thanks to our flexible home working approach and network of offices, we have a staff team that is increasingly based across the UK. We’re keen to continue diversifying geographically, so that we’re rooted in our supporters’ communities.

To make sure that we are able to reach our goal of a diverse team we have equal opportunities monitoring requirements. Your application will not be complete without the equal opportunities monitoring form.

38 Degrees is committed to inclusive working practices, so during the application process we commit to:

• Paying for childcare whilst you’re at 38 Degrees interviews or tasks
• Paying for your travel costs to the office and back – and for overnight accommodation if you’re travelling from a long distance for an interview although at present the majority of interviews are held online using zoom.
• Making any reasonable adjustments – for example ensuring we have a BSL interpreters organised in advance if you’d need one
• If there anything else you’re concerned about or think we could provide, please let us know.

To be successful in your application you must meet the essential requirements for this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.

The successful candidate must have the right to work in the UK at the time of appointment.

Application Questions (max. word count: 2000 words across all questions)

1. Tell us about a media or public affairs campaign you have delivered –  including what you were trying to achieve, any challenges and obstacles you met, and the results you achieved. 
2. What do you think the biggest challenges and opportunities about delivering media and public affairs work at an organisation like 38 Degrees would be? 
3. 38 Degrees is a digital first, people-powered campaigning organisation where millions of people do something small to add up to bigger political and corporate change. How do you think we can most effectively use our supporters in our media and public affairs work, to win campaigns that align with our vision for the country?

Closing date: Wednesday 22nd January 2025 at 9am

Working arrangements: Remote working, permanent, regular or ad hoc (with frequent travel to London if not London-based) Please note that we also have approximately 3-4 team retreats per year which could be located anywhere nationally.

At this pivotal time for 38 Degrees, an exciting opportunity has arisen to manage our Public Affairs & Media offering. We’re looking for an effective communicator, who is great at collaborating and has a track record of delivering significant media and public affairs campaign results. You’ll bring to life and manage the implementation of 38 Degrees’ media and public affairs strategy, in service of 38 Degrees’ mission: to make our country fairer, more respectful and sustainable. As we adjust to a shift in our political environment, this brand new role will relentlessly and powerfully amplify 38 Degrees campaigns and the voices of our supporters to the general public, the media and decision makers in the UK.

You’ll manage our Public Affairs & Media team, including a new Public Affairs & Media officer role – working together, and with colleagues across the campaigns team and beyond,  to execute our Public Affairs & Media strategy and deliver impressive results. Whilst this is a Manager role, it’s also a very hands on role – you’ll be as at home picking up the phone to regional TV to discuss local supporters whose experiences could make perfect case studies for the big story of the day, and helping those people tell their story, as you are meeting with MPs and their staff to use our Campaigns By You platform to run campaigns on local issues in their constituencies.

You’ll relish a newsroom atmosphere and will be happy that no two days at 38 Degrees are the same, as you focus on amplifying campaigns and making a difference which helps change lives, little by little.

Your background and experience

We’re looking for someone who can effectively grasp the 38 Degrees approach to public affairs, which combines pressure and persuasion – and who is confident in pursuing both. You will be able to show you can use both, in the right circumstances: from liaising with Metro Mayors on possible partnership campaigns, to commissioning and landing coverage of snap polling that demonstrates public opinion on government plans. The person recruited will need to be a brilliant communicator, and be passionate about opening up democracy and making political and corporate change accessible to all.

You’ll be a great fit for this role if you have excellent political and news judgement – you know what can make a story and what impact that story can have on decision makers.

You’ll be extremely comfortable speaking to politicians and their teams, along with journalists, other communications teams in partner organisations, and 38 Degrees supporters who act as case studies in our campaigns. You may already have extensive journalist or political networks and relationships, and you’ll have definitely had results. We’re looking for a person who knows the political and news agenda each day, and can help set it too.

You’ll be equipped with the skills to develop a new team, with the skills and experience to manage more junior members of staff, setting clear, inspiring and exciting shared goals.

To succeed in this role, you’ll need to be a positive, practical person adept at building cross-team relationships,  bringing people with you  to solve problems in a collaborative way.

We’re looking for someone who understands the need for us to demonstrate a strategic approach, balancing long term planning and objectives with agility and flexibility. And while you’ll have a strategy to work to, your priorities could change at a moment’s notice. If this sounds appealing, our fast-paced and exciting role could be for you.

Full job description here

About us

38 Degrees is one of the UK’s biggest campaigning communities, involving over a million supporters who campaign to make the UK a better place. We’re united by a shared vision to create a fairer and more respectful UK and a more sustainable world.

In the space of a week, millions of supporters could be campaigning on anything from protecting our NHS and stopping cuts to Universal Credit, to saving local green spaces and protecting our democracy.

38 Degrees is fiercely independent. We are primarily funded by small donations from hundreds of thousands of members of the public from all over the UK. This independence means we never have to hold ourselves back from taking on those with power and can truly listen to our supporters.

Why you’ll want to work here

The 38 Degrees culture is honest, kind, supportive, courageous, and respectful. We move fast, and frequently change plans to respond to events. We work hard but we also have fun.

We regularly enjoy team away days and social hours.

Benefits include:

27 days holiday per year (plus bank holidays); Office closure between Christmas and New year; 9-day fortnight (office closed every other Friday); 4pm closure on the alternate Friday; Flexibility to work 90 days overseas per tax year (30 day maximum per travel in any location as per approval process); One month paid sabbatical leave after 5 years of service; Employer pension contribution; 24 hour employee assistance programme; Enhanced family leave policies; Cycle to work scheme; Employer paid annual flu vaccination; Rental deposit loan; Contribution to eye tests/glasses; Learning and development budget.

Our commitment to Diversity & Inclusion

We’re especially keen to hear from people who’ll bring lived experience of the issues we work on and who’ll make our team more diverse as a result. So if you’re Black, Asian or from any other minority ethnic group, if you’re disabled, LGBTQIA+, or if you’re from a working class home, your application will be especially welcome. And thanks to our flexible home working approach and network of offices, we have a staff team that is increasingly based across the UK. We’re keen to continue diversifying geographically, so that we’re rooted in our supporters’ communities.

To make sure that we are able to reach our goal of a diverse team we have equal opportunities monitoring requirements. Your application will not be complete without the equal opportunities monitoring form.

38 Degrees is committed to inclusive working practices, so during the application process we commit to:

• Paying for childcare whilst you’re at 38 Degrees interviews or tasks
• Paying for your travel costs to the office and back – and for overnight accommodation if you’re travelling from a long distance for an interview although at present the majority of interviews are held online using zoom.
• Making any reasonable adjustments – for example ensuring we have a BSL interpreters organised in advance if you’d need one
• If there anything else you’re concerned about or think we could provide, please let us know.

To be successful in your application you must meet the essential requirements for this role and answer the questions below which are part of the selection criteria. Without completion of this task your application cannot be considered.

The successful candidate must have the right to work in the UK at the time of appointment.

Application Questions (max. word count: 2000 words across all questions)

1. Tell us a campaign you have been part of developing a media or public affairs strategy for, including what you were trying to achieve, how you brought team members together to action the plan, and what results you achieved. 
2. What challenges and opportunities do you think the recent change in government might have presented to 38 Degrees in the context of our public affairs and media work?
3. 38 Degrees is a digital first, people-powered campaigning organisation where millions of people do something small to add up to bigger political and corporate change. How do you think we can most effectively use our supporters in our media and public affairs work, to win campaigns that align with our vision for the country?

Job Purpose:  A senior support role within supported housing delivering high quality leadership to staff and support to our client group of young people to empower them to make positive changes moving towards independent living in the community

Salary: £33,183

Hours of work:35

Working Pattern: Mon-Fri 9am - 5pm

Employment type: Full-time

Contract Type: Permanent

Location:  Redhill

Annual leave:Starting allowance is 25 days plus Bank Holidays.  

Benefits:

Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.

Free Parking : There is free parking availableat all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.

Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.

Closing Date for Applications: Monday 13th January 2025

Interviews to be held: Friday 17th January 2025

Proposed Start Date: Monday 24th March 2025

Main Responsibilities:

· A link [JC1] between support staff and Housing Management to be a trusted, responsible and reliable senior staff member to deal with issues that occur during the shift and being a support for fellow staff

· Share the vison of the CEO and housing management

· Lead on prevention of resident evictions by way of MAPs’ and managing incidents in a trauma informed manner in line with housing policies

· Oversee and report on compliance of support hours provided by staff, including support sessions, rooms, checks, outcome star, safety plans and risk assessments

· Oversee core-forms via the government website to ensure compliance

· Provide Duty Officer cover within Housing for Managers during times of annual leave, sickness and off site reasons

· Resolve issues at a level where senior management involvement should not be required

Other Responsibilities:

· Provide key 1-2-1 and group support to residents, including supporting young residents as directed by Housing Management, including carrying out support plans, rooms, checks, outcome stars and other support tools directed by housing management

· To induct residents into their accommodation ensuring the terms of the licence agreement and house rules are understood and all health and safety issues are fully complied with  

· To lone-work from time to time when called upon and to adhere to the Lone-Working Policy 

· Provide inclusive and resilient move-on plans for residents including incorporation of our own YMCA move on accommodation 

· To be proactively responsible to safeguard adults, young people and children at risk of harm in accordance with local and national guidelines and procedures. This includes showing a commitment to promote organisation-wide awareness and understanding of safeguarding undertaking best practice and carrying out our legal and moral duties to respond to related concerns, disclosures or allegations appropriately 

· The jobholder may be required to carry out other duties as directed by the CEO or Housing Management

About the role

We are looking for an ambitious and passionate Fundraising Manager to lead and develop our fundraising activities. This exciting new role is strategically important to our future development and delivery of services for unpaid carers across Surrey.

Reporting directly to the CEO you will increase income and diversify funding for Action for Carers, developing a fundraising strategy and establishing a new function within the organisation. You will work closely with colleagues to:

• Raise funds through grants, foundations, trusts, activities and donations
• Increase awareness of Action for Carers as a great cause to support
• Nurture and establish new corporate partnerships and strategic community partnerships

As a member of our senior team, you will be involved in organisational leadership and development, and influence the future structure of the fundraising function as it grows and develops.

The role is based at our offices in Burpham, Guildford and the postholder will be required to travel to attend meetings and engagements to support our work. There is ample free car parking on site. There is the potential for some home-working as part of this role but with the majority of time in the office or working externally with stakeholders.

Key responsibilities

Full duties are included in the job outline; key responsibilities include:

• Lead bid applications with the support of the Finance Manager and external agency support, where appropriate
• Build relationships with key providers of Trusts, Grants, and Foundations in Surrey and nationally, as applicable
• Develop and implement a partnership engagement strategy that raises the profile of Action for Carers with local businesses, community groups, education providers, and other stakeholders
• Identify, cultivate, and build relationships with corporate partners and strategic community groups
• Manage engagement opportunities with local communities, groups, and associations
• Promote and facilitate the giving of individual donations, as well as manage opportunities for fundraising events
• Represent and organise representation for the charity at corporate events, networking events, conferences and community forums

About you

You must have:

• Proven experience in fundraising, including developing a fundraising or business development function
• Demonstrated success in leading funding bids to grant-making trusts and foundations, with evidence of achieving ambitious income targets
• Experience in establishing and managing external partnerships
• A track record of engaging local communities to increase awareness, participation, and support
• Excellent written communication and presentation skills, with the ability to craft compelling and persuasive funding documents and inspire people to support the organisation
• Strong relationship-building skills, with the ability to cultivate partnerships and maintain effective communication with diverse stakeholders

About us

Action for Carers Surrey has a vision: ‘That every unpaid carer in Surrey is heard, valued, and supported.’ We are a committed local charity determined to make a difference to young and adult carers across Surrey.

Our values are Focus, Inclusion, Respect, and Excellence. By adhering to our values, we are able to provide an innovative, high-quality, and compassionate service to carers in every community in Surrey, making a real difference to their wellbeing.

We offer our staff a friendly, supportive, flexible workplace and are committed to welcoming applicants from a wide range of backgrounds, as well as supporting staff who have their own caring responsibilities. To this end, we offer staff one week’s paid carers leave. We also provide a generous holiday entitlement, starting at 28 days plus bank holidays, an employee assistance programme, a pension, and opportunities for development and training.

37.5 hours per week / Permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays on a four-on-four off shift pattern 

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Horsham Y Centre supports 50 young people aged 16-25 to alleviate the risk of or impact of homelessness. Situated in the middle of Horsham, the service has strong links with and contributes to the local community. The service is staffed 24 hours a day with a support team, night team and management based onsite. It aims to support residents into independent accommodation through life skills support.

We are looking for a Housing Night Worker to join our Horsham Y team. Main areas of responsibilities are:

Safety and security

• Provide a friendly and professional front-of-house welcome to residents, visitors and staff, and ensure the building is safe, secure quiet and welcoming 
• Maximise the wellbeing of residents and visitors by ensuring adherence to health and safety protocols and house rules, all within the terms of tenancy agreements
• Assess and monitor the risks presented by residents to ensure they can keep themselves safe and, where possible, continue their development
• Record all incidents and accidents and share appropriately with the wider team, your manager and, if necessary, the central safeguarding team 

Engagement with residents

• Welcome residents home and provide informal and responsive support so they can articulate their aspirations and ambitions and acquire the skills they need to live independent and fulfilling lives
• Ensure resident’s views, aspirations, concerns, and ideas are sought so they can play an active role in influencing the services they receive
• Proactively promote the services on offer and ensure residents are encouraged to engage with those services
• Contribute to, or support, evening groupwork activities so that residents can access tailored solutions that meet their needs, wishes and aspirations

Administration and housekeeping

• Undertake tasks as directed, including but not limited to inputting data, assessments, reviews, case notes onto our client database and entering new residents details/closing ex-resident records
• Completing health and safety/compliance checks, and recording estate inspectors and room checks
• Adding maintenance requests to our property services system

General

• Work as part of a team, on a rota four on four off shift pattern, alongside another Housing Night Worker, ensuring young people at the service have non-judgemental, objective at night, along with taking responsibility for personal safety during periods of lone working
• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice 

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.

ABOUT YOU: We know that there are great candidates who will not fit everything described below, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and knowledge

• Experience of working in a customer facing environment, remaining calm and solution-focused when dealing with challenging behaviour
• Basic understanding of the support needs of young people and/or adults at risks
• Understanding of the impact of trauma on others, and the ability to work with a strengths-based approach with people who may be in distress
• Demonstrated confidence and competence in recording notes/actions in service log, incident forms and Health and Safety check lists
• Basic knowledge of good safeguarding procedures in relation to young people and/or vulnerable adults, and the ability to maintain professional boundaries (training provided)

Skills and abilities 

• Ability to communicate clearly both verbally and in writing for appropriate record keeping (vital for handover to colleagues working day shifts)
• Good interpersonal skills and ability to build and maintain strong relationships
• Ability to work lone work, work autonomously, and use own initiative, as well as being part of a team
• IT skills, including proficiency in MS Office 365 package, as well as healthy and safety and client management systems (training on YMCA DLG systems provided)
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately