Jobs in Farringdon

City of London School is recruiting a Development Manager (Operations and Stewardship) to increase philanthropy income over the next 5 years to give more children from diverse backgrounds the opportunity to attend one of the UK’s leading independent schools.

Location: Central London. At least 2 days a week in the office during term time. Fully remote during school holidays.

Applications close at 9 a.m. Monday 23rd September.

Who we are.

At City of London School, we understand that for pupils to thrive, they must be happy. It is why we cherish individuality, shun stereotypes, and encourage every pupil to be the very best version of themselves. With a vibrant, multicultural city on our doorstep, we draw strength from difference, recognising that diverse perspectives can help answer big questions.

About the role.

The Development Manager (Operations and Stewardship) will manage and provide strategic direction for all operations in the office including gift administration, regulatory compliance (including GDPR/PECR), gift aid claims and reporting on fundraising and alumni engagement outcomes.

The post holder will use data-driven insight to make recommendations for improvements to activities and help ensure the maximum amount of philanthropic income is raised. They will project manage key materials including the annual donor impact report and bespoke stewardship reports.

Who we are looking for.

We are searching for candidates who have worked in similar roles previously and want to take the next step in their careers. Switched-on people who love the details and are passionate about data, managing processes, and systems are our dream candidates!

Relationship builders are also sought after, given the many internal and external relationships that this role will have the pleasure of forging and developing.

We are also looking for candidates who want to provide creative, innovative, and impactful stewarding programmes to thank and encourage stronger relationships with their funders.

If you can bring rigour and be proactive, then this is the role for you!

Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Monday 23rd September. 

Areas of responsibility

The post holder will be responsible for the following:

• Providing a specialist advice and advocacy service to the homeless guests of our services, which include partner day centres and night shelters through the winter season.
• Employing creative thinking and practices to ensure that guests are supported and motivated to achieve their goals.
• Attending appointments with guests occasionally when needed
• Referring and signposting guests to accommodation providers, health services and other relevant internal and external support services, as necessary
• Maintaining good communication with the Managers of our partnered Drop-in Centres, Glass Door colleagues and local statutory and non-statutory services.
• Attending meetings with the casework team, external service providers and partner organisations when required
• Collating statistics and outcome measurements of the casework service for both internal and external use
• Maintaining a well-organised and easily accessible administration system for the casework programme in line with relevant legislation (e.g. GDPR)
• Managing a small casework budget
• Undertaking any other duties, as required by the charity

Person Specification

Essential

• At least one year experience of working one-on-one and assessing the needs of homeless people or similar disadvantaged client groups
• Empathetic attitude to homeless and vulnerably housed people
• Up-to-date knowledge of the welfare issues and legislation affecting homeless people
• Knowledge of relevant support services available to homeless people, particularly in West London
• Confident approach to, and experience of, dealing with challenging behaviour
• Ability to maintain good relationships with colleagues and external service providers
• Highly organised with strong time-management skills
• Ability to keep clear and up-to-date case records
• Experience and competent in MS Office packages
• Ability to work independently and take the initiative to make important decisions
• Flexible and supportive team member with excellent communication skills
• Ability to adhere to and implement Health & Safety, HR and operational policies
• Understanding of and commitment to Equal Opportunities
• For night shelter caseworkers, willingness to work a minimum of one evening per week
• This post will require an enhanced DBS check prior and during employment

Desirable

• Ability to speak Polish, Romanian or other Eastern European languages
• Experience of working alongside volunteers

Other

• Ability to work flexibly and at various sites, as required
• Eligibility to work in the UK
• To be able to adhere and work within Glass Door’s safeguarding policy and procedures
• To participate in meetings, supervision meetings and in any trainings as required
• To be responsible for own’s professional development

Prospectus are excited to be working with STEM Learning to help them recruit for a Partnerships Development Officer to join their team. STEM Learning is dedicated to improving young people’s lives through the power of STEM. They believe great STEM education builds knowledge and skills that are vital for everyone. They lead to great career opportunities and enable young people to become informed, thoughtful citizens who can help address the extraordinary challenges and opportunities we face. They also facilitate the STEM Ambassador programme, enabling 30,000 volunteers from more than 7,500 employers to share their enthusiasm and expertise with young people and teachers throughout the UK.

This role is offered on a permanent full-time basis paying a salary between £29,000 to £34,000 per annum with flexible hybrid working arrangements at their London or York office with regular UK business travel and occasional overnight stays.

The Partnerships Development Officer will work as part of STEM Learning’s highly effective fundraising team, contributing towards their ambitious targets by securing additional support from existing network of funders and increasing the number of new corporate supporters for the ENTHUSE Charitable Trust.  They will with the team to build, manage and maintain a pipeline of prospects and ensuring timely progression through each stage from identification to stewardship. The post holder will engage creatively with existing and new funders.

They are looking for someone who is passionate about fundraising with the ability to spot opportunities to grow partnerships. They are looking for a candidate with a demonstrable track record in building and sustaining excellent relationships with supporters and funders. The ideal candidate will have the experience of working in fundraising, contributing to the generation of significant income and securing high value partnerships

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

We are looking for a Direct Marketing Officer to join our growing Individual Giving team at Samaritans. This role will assist in the creation, management and implementation of key campaigns and projects to recruit and retain supporters maximising loyalty and lifetime value.

A valued member of the team – you’ll also contribute to direct marketing projects while supporting larger, strategic initiatives led by the 3 x Senior Direct Marketing Officers in the team.

This is a brilliant time to join the IG team at Samaritans as we continue to drive forwards our ambitious plans to enable us to be there for all those who need us. ​We’re progressing some exciting new projects, and you’ll have the opportunity to develop a variety of skills and knowledge.

We are a supportive, creative, and ambitious team. We empower each other to achieve great things, and we’d love to have you join Samaritans and help us continue to succeed.​

• Permanent role
• Full time (35 hours per week)
• £33,000 to £35,000 per annum
• Hybrid working – linked to Ewell (Surrey) office, with home and office working
• In-office working - at present, the team meet in the office 1-2 times per month
• We are passionate about flexible working, talk to us about your preferences

​

Key Responsibilities​

• Project management of direct marketing integrated campaigns across online and offline channels from project initiation, through segmentation, data/media specification, creative approach, production, fulfilment to results analysis, ensuring income and expenditure targets are met.

• Ongoing management and review of external suppliers and marketing agencies to ensure activity takes place on schedule and within budget.

• Strategic planning and donor development. Close involvement in developing long term direct marketing strategies for priority audiences.

• Integration of Fundraising and External Affairs’ activities and objectives

• Ensures all activity is run in line with best practice and compliance.
   
• Works with the Senior Direct Marketing Officers and Head of Individual Giving to develop and deliver the individual giving strategy for priority audiences.
   
• Undertake database analysis, to inform and improve the direct marketing programme.​

​

The Person​

You’ll have some previous experience of direct marketing campaign management across a range of channels. You’ll be able to effectively manage multiple projects and campaigns. Engaging and passionate about our cause, you’ll be a team player with excellent communication and personable skills.

​

Full Job Description here​

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What’s in it for you – our benefits​

So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.

Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.

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Hybrid and flexible working:

We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.

​

Being Inclusive:

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQIA+ candidates, as these people are under-represented at Samaritans.

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Application:

​If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and answer some short application questions on your motivations for applying. If you’re interested in applying or would just like to find out more, then we'd love to hear from you. This role will close for applications at midnight on 15th September, with video interviews scheduled to take place in the week of 23rd September.

Prospectus is proud to be supporting B Lab UK as they look to appoint an Engagement Manager to their team on a permanent basis. This is a full-time position offered on a hybrid contract, with 3 days minimum in their London officer per month 

B Lab UK is going through a period of rapid growth. The B Corp movement is growing exponentially with 400 applications received in 2022 through to 25,000 received this year. 

The Engagement Manager will work with organisations that have received B Corp certification to ensure they have a positive introduction to the B Corp community and continue to feel they are supported and encouraged to be active in the community, feel engaged and understand their role in influencing business culture, and ready to re-certify after 3 years.

The Engagement Manager will work with a wide range of B Corps to ensure they are actively participating in collective action, policy activities and opportunities to influence. You will provide a wide range of support to members, ensuring a positive customer journey with every interaction. 

The successful candidate will have a background in customer focused roles with strong relationships management, particularly in a B2B environment. You will have experience of designing customer journeys and be committed to continuous improvement. 

At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

To apply for this position, please submit your CV only. Suitable candidates will be engaged and booked in for a discussed about the role and the full application process will be discussed. 

Job description

Background

Survivors Can Shine C.I.C is an ambitious non-profit organisation based in Camden, founded in 2019. We are a small and dynamic team full of passionate people that works collaboratively and supports each other. We are looking for motivated, agile and value-driven people to join our team and assist us in realising our mission of ensuring every child's right to a safe and happy childhood.

We believe that children should be seen & heard. We want every child to know their rights and the power of their voice. We value the insight of employees with lived experience and connections in the field of youth work and social action. We recognise that using lived experience to drive social change is a valuable skill.

We raise awareness and facilitate dialogues about the realities and prevalence of abuse by providing platforms to empower young people and amplify their voices through creative and performing arts. Our work is focused on bringing communities together in collective strength and changing perceptions around abuse, ultimately empowering children and young people to 'Speak Out, Be Heard, Be Safe,' and become Ambassadors for Change. By listening and responding to the wants and needs of young people, we keep their voices at the forefront of everything we do.

We are dedicated to equipping children and young people with the tools, knowledge, and strategies they need to keep themselves safe, build resilience, and create strong foundations to thrive.

It’s an exciting time to join the organisation as the response to our work over the last year has been fantastic. The demand is expanding and in response to this, we’re taking on our first full-time project coordinator to work from our new Camden office.

Title Project Coordinator 

Location Camden, London (1-2 day working from home)

Hours Full time / 35 hours a week

Salary £26,875pa

Status You will be hired as an independent contractor (self-employed basis)

Main purpose of the role

Working with the Founder / Director of Survivors Can Shine to effectively deliver our ‘I Shine, Speak Out – Ambassadors for Change’ project

Job description

 Key tasks and responsibilities

1. Management of the project plan, including monitoring and updating of budgets, and referring any cost implications to the Director as appropriate
2. Coordinating training and support for workshop leaders and volunteers to support the delivery of the I Shine, Speak Out project activities
3. Support the smooth delivery of project objectives and production, and maintenance of project management documentation; working closely with internal and external stakeholders and decision makers
4. Lead and coordinate project meetings with partners / young people
5. Lead and coordinate the annual Survivors Can Shine Community event.
6. Support the collection of information & evidence as part of project reporting requirements, including preparing drafts for completion and review
7. Use appropriate tools to monitor and evaluate the impact and success of the project
8. Supporting the writing of reports to funders
9. Identify risks and issues within the project and work with the project team to resolve or escalate as appropriate to the Director
10. Supporting the production of marketing materials
11. Support the Director with management of internal and external communication, ensuring plans are in place, maintained and acted on including the Survivors Can Shine website and social media channels
12. Provide administrative support including assisting in the management of external suppliers/subscriptions/invoices, updating policy documents and supporting other relevant tasks
13. Support our Designated Safeguarding Lead through coordination of DBS checks and maintaining accurate records

The above list is not exclusive or exhaustive and you may be required to undertake such other duties as may reasonably be required.

Person specification

Essential

Skills & experience:

• Experience working with children & young people, including with a range of needs e.g. behaviour, S.E.N, academic attainment, trauma and/or confidence
• Experience with event planning/coordination and in particular community events.
• Experience working within fundraising.  
• Experience of working within the charity sector.
• Knowledge and application of good practice in a safeguarding context
• Strong interpersonal skills: teamworking and working collaboratively; able to interact with different audiences and all levels of people
• Ability to use own initiative and work with & without direct supervision. We are a small team so being a self-starter is crucial.
• Good verbal and written communication skills
• Good attention to detail, with strong analytical skills
• Good project, event & time management skills; prioritising work and meeting tight deadlines 
• Advanced IT skills, including with Microsoft applications (Word, PowerPoint, Excel and Outlook)
• In possession of, or able to secure, an enhanced Disclosure and Barring Service (DBS) check*

 Attitude/Behaviours:

• Belief in Survivors Can Shine mission and passionate about supporting children and young people to thrive. Actively works to understand each young person and their needs
• Gives and receives constructive feedback and can manage conflict and misunderstandings effectively
• Ability to adapt to unpredictable circumstances and learn from challenging situations
• Enthusiastic and dynamic with a positive ‘can-do’ attitude and a clear focus on outcomes and impact 
• A demonstrable commitment to equality, diversity and inclusion   
• Can work flexibly as the project involves evening and weekend activities
• Willing to travel to & work at various locations across Camden, Islington and other London Boroughs to support project and event delivery

Desirable 

• Experience of supporting children & young people from underrepresented groups in North London
• Experience of working in creative and performing arts environments
• Good networks and connections

Application process

To apply, please click on the 'Quck Apply' button to submit your CV and a supporting statement (maximum of 2 pages), addressing the points in the person specification, clearly describing, supported by practical examples / evidence, your suitability for this role. 

Do take the opportunity to visit and read all about our charity before applying by clicking on our profile page below.

Closing date: midday on Thursday 12th September.

Interviews are scheduled for Wednesday 18th / Thursday 19th September and will be held online.

IMPORTANT INFORMATION

*Please note: if you are successful at interview, you will be required to undergo an enhanced criminal records check with the Disclosure and Barring Service. Survivors Can Shine will cover the cost of the check and guide you through the process. ​

All staff have a responsibility to safeguard and promote the welfare of children, young people and adults. The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, and those with a disability and neurodiverse conditions.

The role:

This role is perfect for anybody with the requisite skills who is looking for a career within fundraising or the creative industry. Our Corporate Partnerships Officer will be responsible for assisting the Corporate Partnerships Manager in raising money through corporate contacts to meet financial targets. The successful candidate will act as the first point of contact for all corporate enquiries and offer administrative support through record-keeping on the database, managing event bookings, liaising cross-organisationally to secure spaces for events, and working with our in-house caterers, Swan Restaurant and Bar. The Corporate Partnerships Officer will also take a lead role on the creation of marketing assets, monthly corporate newsletters, website updates and the redevelopment or refreshing of our offers (e.g. private box packages) when required.

The skills:

We are looking for a highly-organised and efficient individual with excellent diary management skills and the ability to communicate confidently across all levels of seniority, both internally and externally. The successful candidate will be confident in meeting corporate clients, handling logistics for event bookings and will ideally have experience of using a CRM, such as Tessitura.

Our candidate should also be confident in identifying new business prospects and engaging potential clients either in-person, via email or over the phone. MS Office proficiency is required, as are excellent communication skills across all mediums, and an ability to work as part of a team or independently, using your initiative.

The team:

The Shakespeare Globe Trust is a registered charity (No. 266916). Shakespeare’s Globe receives no annual subsidy from the Arts Council and, therefore, raises a critically important percentage of funds from the public each year. The Development Team focuses on nurturing relationships with Individuals, Trusts and Foundations and Corporates to support us and raise funds across three income streams: revenue, commercial, and capital. We seek to empower everyone at the Globe (staff, volunteers, or committees) to embrace a fundraising culture and increase charitable giving as we work collaboratively towards our mission to make Shakespeare accessible to all.

The Corporate Partnerships Officer will work within the Corporate & Commercial arm of the Development Team, reporting into the Corporate Partnerships Manager who sits under the Head of Corporate Partnerships.

Shakespeare’s Globe:

We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity, and excites learning to make Shakespeare accessible for all.

To apply:

For more information, please download the job description from our website. To apply, please complete the online application form by 5pm on Friday 20 September.

We are an equal opportunities employer and are committed to monitoring the effectiveness of our policies and procedures, to help us meet our commitment to be an anti-racist, pro-equality organisation. We would appreciate you responding to our diversity data monitoring survey alongside your application as this help us make informed decisions about any changes we need to consider making to our recruitment policies, procedures and candidate experience.

We regret that because of the high volume of anticipated applications, we may be unable to contact unsuccessful candidates. 

Harris Hill is looking for an experienced Designer to support a national disability charity for 3 months, on a full time basis. 

This remote based role is an ASAP start and could potentially be a fixed term contract or hourly based equivalent based on a salary of £31 to £36255.

The Designer will support the charity by creating high quality creative designs that meets project and charity objectives an inspires others to support the cause. You will add value by applying best practice design skills to ensure the brand identity is strongly articulated across all output (online and offline).

Essential experience:

Demonstrable experience in delivering creative design projects from concept through to finished artwork, adhering to visual identity guidelines

Proven experience of working directly with clients and navigating design projects through the feedback process to deliver high quality outcomes that meet project objectives

Up-to-date understanding of best practice principles of accessible communications and how to apply them

Demonstrable experience in photo retouching

Demonstrable experience in designing for social media and digital platforms

Proven experience in creating impactful visual communications

Expert knowledge of graphic design principles and producing creative across online and offline platforms

Expert knowledge in setting up artwork for print and optimising output for a range of digital channels

Demonstrable and up-to-date knowledge of design trends and best practice

Understanding of strategic use of social media, and hands-on experience of at least one social channel

Should you require further information, please apply without delay as the client wishes to move quickly.

Are you looking for a fulfilling & rewarding career?

Vibrance has an exciting opportunity for a Staff Nurse to join our exceptional team in Woodford Green. You will join us on a full-time, permanent contract (37 hours per week) , and in return, you will receive a competitive salary of £ 28,709 - £ 29,768 per annum, plus benefits.

Vibrance is a registered charity supporting adults with additional needs in London and Essex.

We encourage a working environment that at its core is inclusive, pioneering, and has the highest levels of integrity.

About the Staff Nurse role:

Green Lodge is a registered nursing service providing 24-hour short break accommodation for up to nine adults with severe learning disabilities and complex healthcare needs.

Green Lodge offers a safe and friendly environment to carry out your work.

Newly qualified nurses will be considered, and a period of preceptorship will be offered accordingly.

Responsibilities as our Staff Nurse:

You will work closely with residents, providing them with physical and emotional support in all areas of day-to-day life, both inside and outside the home e.g., personal care, mealtimes, recreation, and leisure, attending medical appointments, etc.

Skills and experience of our ideal Staff Nurse:

A motivated team worker committed to helping people with learning disabilities.

A Registered 1st Level Nurse ideally with RNMH/RNLD/RGN qualifications.

In return for your skills, knowledge, and experience, you’ll enjoy:

• A comprehensive training programme covering core skills and development of NMC standards
• Generous holiday entitlement
• Pension scheme
• Rewards and recognition for your service
• AIG Lifeworks Work-life Assistance (24 hours)
• Enhanced Maternity & Paternity Pay
• Flexible Working Options (Subject to service requirements)
• Learning & Development
• Mindful Employer
• Positive about Disability
• DBS online applications paid by Vibrance
• Long Service Awards

To join us as our Staff Nurse please click apply below.

Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities.

FICS is seeking a creative and committed Communications Officer to join the Development and Communications team. The purpose of this role is to deliver FICS' communications strategy, expanding our reach and producing engaging and accessible content. This role sits as part of the Development and Communications function, serving both the advancement of FICS’ theory of change as well as working with the programmatic teams in a support capacity. In this position, you'll thrive on collaboration, working closely with various teams and working in a busy, adaptive environment. 

Goodman Masson are exclusively partnered with a uniquely positioned charitable organisation to recruit for a Head of Finance. You will lead a small established team, with a focus on driving a strong business partnering approach with other teams across the organisation. You will also lead the finance team in delivering a full financial accounting and statutory reporting service.

This is an excellent opportunity for a strong Business Partner to step up into a Head of Finance position. Experience supporting fundraising teams will be absolutely essential for candidates.

Day to Day Responsibilities include:

• Oversee the provision of clear and timely management information to Directors (financial and non-financial)
• Develop and maintain business and financial planning processes, including annual budgeting and forecasts
• Drive financial ownership and understanding across the organisation ensuring budget holder knowledge
• Support the annual audit process, liaising with external auditors
• Provide support to fundraising teams in the completion of funding applications and following bids
• Recommend appropriate reporting process and format for restricted projects
• Ensure a strong internal financial control environment

Essentials:

• ACA, CCA, CIMA or CIPFA qualified Accountant or qualified by experience
• Ability to review complex financial information and present to different audiences
• Strong Business Partnering experience
• Experience supporting fundraising teams with exposure to individual giving
• Strong knowledge of restricted and unrestricted funding

Applications are being reviewed as and when they are received so please apply ASAP to ensure your details are considered. Please note applications close on Wednesday 11th September.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

The NSPCC's mission is to end cruelty to children. Every childhood is worth fighting for. This is our belief. We all share it. And it drives our Income Generation team to get out there and bring in the funds we need to protect children and prevent abuse.

We’ve been here for children for over 100 years. From our campaigns to our services- we strive to make a difference in everything we do. Between 2016 and 2021, we’ve helped make 6.6 million children safer from abuse.

Within the Income Generation Directorate our aim is to maximise resources for the NSPCC’s mission by raising funds, providing the best possible supporter experience, and building long-term relationships between donors and our cause.

To continue to deliver our mission we rely on the fundraising support of people across the UK for 90% of our annual income. We are looking to significantly grow our income in new and innovative ways. To achieve this growth, we need the very best team in place to deliver to ambitious targets.

The NSPCC’s Professional Learning Services department delivers learning, transfers knowledge and provides advice and guidance to anyone working or volunteering with children and young people to enable them to keep children safe. We work together with individuals and organisations to make it easier for everyone to play their part and create a social safety net that prevents child abuse and neglect.

The Commercial Strategy Team is responsible for driving the Professional Learning Services 5-year growth strategy through data, insights and business development. It is a vital part of the department, owning both the data systems and insights which impact product development and delivery as well as leading on all marketing and business development activities.

As Data and Insights Manager not only will the work you do make a real difference to people’s lives but opportunity is provided to develop your experience with a sector leading team.

Join us at this exciting time and you’ll become part of an expanding team that cares about the work they do and the people they work with. You’ll discover opportunities to grow, along with challenges and a shared purpose that’ll bring the best out in you. And you’ll get to find your own way to make a difference that means more, and that impacts millions of young lives. We want to ensure roles are accessible and inclusive of everyone, which is why the NSPCC offers a high degree of flexibility around ways of working.

Equality, Diversity and Inclusion (EDI) is at the heart of what we do. At the NSPCC, we understand how important it is that our workforce is representative of the people we support and who support us. We believe that every individual has the right to be their true self and to live a full life without prejudice, fear or barriers. This is the starting point for all our commitments and actions and underpins our commitment to be there for all children.

Job purpose

The NSPCC is seeking an Data and Insights Manager to join the Commercial Strategy Team within the Professional Learning Services department (PLS). The successful applicant will be experienced in developing data strategies, managing data teams  as well as have experience of presenting customer and market insights to influence commercial decision making.

This is a new role which provides the opportunity to lead a growing team and shape and develop how the PLS department uses customer and performance data to help us grow our income, shape our product offer and reach more professionals to keep children safe.

Candidates should have a keen eye for detail and be confident communicating data strategies and insights to their stakeholders, plus have a willingness and drive to want to create change for children.

The key aspects of this role are:

• Take responsibility for creating and implementing the PLS data strategy to move towards creation of a single customer view.

• Take responsibility for the delivery of the following areas for the department: data systems and processes, performance and customer data visualisation , market insights and reporting

• To lead, manage and develop the PLS Data and Insights team in line with corporate standards in order to  grow our capacity and ability to use customer and product data

• To provide accurate and timely customer and market data to inform our business development, marketing and product development strategies

• To help drive an audience-led culture to support decision making

• Supervise any  tech development or migration projects for the department as required

Key relationships - Internal

• Director of Professional Learning Services

• Head of Commercial Strategy (Line Manager)

• Data Systems Support Officer (Direct Report)

• Data Analyst (Customer Data and Audience Insights) (Direct Report)

• Head of Data and Analytics within the Technology and Data directorate

• Peers and colleagues within the Business Development and Sales Team

• Peers and colleagues within the Customer Services team

• Peers and colleagues within the Professional Learning Services Department

• Peers and colleagues within Knowledge and Information teams

• Peers and colleagues within the Technology and Data directorate

• All other Income Generation directorate teams

Key relationships - External

• Third party suppliers and pro-bono advisors

Main duties and responsibilities

• Take overall responsibility for developing and implementing the PLS data strategy to move towards creation of a single customer view, covering areas such as data systems, data visualisation tools and market insights

• Individually and/or through the team, to implement agreed strategies to maximise efficiency and effectiveness of data reporting and systems in line with PLS business plan and priorities.

• To recruit, train, develop and manage the PLS Data and Insights team  in line with NSPCC policies and practice including regular team meetings and regular performance reviews, coaching and mentoring staff to achieve high performance, growth and personal development.

• To work with the Marketing and Planning team to provide accurate data and insights to help inform our departmental annual marketing plan

• Take overall responsibility for all market insights, research and competitor analysis to inform our pricing strategy and product portfolios

• To be responsible for improving the data quality of the department, introducing audits and processes to achieve best practice

• To be accountable for accurately reporting on the corporate impact measures and Key Performance Indicators for the department in line with directorate and organisation wide requirements

• Support all users, including the Senior Leadership Team, with ad-hoc deep dive analysis & insight requests.

• Work with colleagues in the Tech directorate to support the implementation of any new data systems, processes and platforms as part of a wider tech project

• Take responsibility for integrating the PLS department into any cross directorate data projects

• Identifying opportunities through data-driven analysis to incorporate into sales and marketing activity that targets new and existing customers including opportunities to cross-sell across different NSPCC Learning products and services.

• To be accountable for the development of relationships with internal customers supported by the team, including pro-actively improving knowledge and understanding of internal customers and their role to support the NSPCC’s aims.

Responsibilities for all Staff within Income Generation and Professional Learning Services:

• A commitment to safeguard and promote the welfare of children and young people

• To update databases and supporter/customer or volunteer information systems on a regular basis in line with Data Protection legislation and NSPCC policy and procedures.

• To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to the Directorate and wider NSPCC activities.

• To adhere to all the NSPCC’s service standards, policies and procedures.

• To evidence an understanding of and commitment to the demonstration of the NSPCC’s values.

• To maintain an awareness of and comply with NSPPC data protection regulations and to ensure currency of changing GDPR regulations.

• To be responsible for personal learning and development, to support the learning and development of others and the whole organisation.

• To work in a manner that facilitates and encourages inclusion.

• To be pro-active in identifying ways to improve personal and team performance

• To maintain an awareness of own and others’ Health and Safety and comply with the NSPCC’s Health and Safety policy and procedures.

• To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children, including securing updates on project and service developments and general NSPCC news.

Person specification

1. Highly developed experience analysing data (ideally customer and audience data) and delivering insights to inform commercial decision making

2. Highly developed knowledge and experience of data management systems and ability to use statistical and data analysis packages

3. Experience of creating and delivering data strategies to improve business performance

4.  Experience in using data visualisation tools to create dashboards that improves efficiency and enables self-serve insight

5. Ability to build, manage and develop relationships within an organisation and externally and achieve objectives through these relationships.

6. The ability to plan, monitor and implement projects and initiatives, identifying conflicting demands and establishing clear priorities, and ensuring that own work and work of others is completed to a high standard.

7. Excellent presentation skills and ability to write reports both verbally and in writing

8.  Experience in using Microsoft based software packages, CRM systems, databases, Power BI and applications.

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

-This exciting role sits within our Strategic Communications and Marketing team. It forms part of a new cohesive approach to engaging internal audiences. The team sits within our Social Change department alongside digital, brand, creative, campaigning, policy, and media.

-Reporting to the Head of Federation Communications you'll head up the planning and delivery of our internal comms. You'll support delivery of our strategic communications plan and contribute towards creating a new federation-wide comms plan.

-You'll work closely with colleagues across Mind to connect and engage with staff to drive forward our bold plans, ensuring our vision, mission, and values run through all we do.

-You'll be responsible for managing and developing a team comprised of Senior Internal Communications Officer and Communications Assistant. As a team, you'll manage our day to day communications and engagement channels and play a key role in shaping our culture. You'll support and advise colleagues across Mind to plan and deliver top notch internal comms.

Key duties and responsibilities

The post holder will:

-Work closely with the Head of Federation Communications, Head of Strategic Communications and Marketing, and other senior leaders including our Executive team, to deliver our corporate narrative through internal communications.

-Develop and deliver an effective internal communications strategy and plans, in line with our overall strategic communications plan and broader corporate strategy.

-Align internal communications to our organisational development and change plans, working closely with our People, Culture and Equity teams to ensure internal communications is seen as, and delivers as, a key solution.

-Oversee day to day internal communications, taking the lead in developing and delivering impactful and cost-effective internal communications and engagement opportunities using a range of new and existing channels and tools.

-Manage staff, and occasional volunteers, including coaching, motivating and developing the skills of the team, and performing supervisions and appraisals.

-Write, edit and proofread internal communications, ensuring consistency and compliance with Mind's branding, values, key messages and style guidelines, ghost writing for senior staff when required. Signing off materials from other staff members when required to ensure the same.

-Act as Internal Communications lead on key change projects, working in close collaboration with other teams, ensuring priority projects are given adequate resource.

-Work closely with teams across Mind, supporting and advising colleagues on internal communications best practice, including planning, audiences, channels and messaging to ensure the most effective approach. Focusing on empowering staff to put internal audiences first, share information and increase staff engagement.

-Measure and evaluate your team's work to develop best practice, inform future plans and increase our understanding of key audiences, providing reports as required.

-Undertake other duties that may be necessary from time to time, and that are compatible with the nature and grade of this post.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

Grandmentors Wiltshire Project Coordinator

Permanent Contract
Job Ref: V515
Hours/Days per week: 17.5 hours per week – (Flexible days/hours)
Salary: £12,500 plus attractive employee benefits package
Start date: ASAP
Location: Home or Office based within Wiltshire
Closing date: 22nd September 2024
Interview date and Location: W/C 30th September 2024, Teams

About the role

At Volunteering Matters we use volunteering’s unique power to bring people together and build stronger, more resilient communities across the UK.

We bring people together to resolve some of society’s most complex issues.  From social isolation and loneliness; improving health and wellbeing; building skills, confidence, and opportunity; to ensuring young people can become change makers in their community, the impact that we make is great.  And we won’t stop until everyone in the UK has the opportunity to thrive. 

People-led and impact driven, we are a national charity that is deeply embedded in local areas across the UK.  We operate in five regions: London and the South East; Wales and the West of England; East of England; the Midlands and North West England; and Scotland and North East England.  We also have an Employee Volunteering Team with over 25 years’ experience, acting as a broker to provide tailor-made solutions to employers. We turn local knowledge and energy into action and progress, building stronger communities and a better future for all.

This is an exciting time to be joining the team.  We’re changing the way we work to meet new ambitions and make sure our impact continues to grow alongside out business. 

Grandmentors

Grandmentors is a national volunteering programme where older volunteers (aged 50+) use their lifetime of skills and experience to support and mentor vulnerable young adults leaving the care system. These young adults often need a guiding hand and role model to support them to find work, continue their education or begin training – ultimately giving them the skills and self-belief to lead successful and independent lives.

Volunteers meet with a young adult regularly to boost their confidence and work towards goals, which are unique to each person.

Role Purpose

We are recruiting two part-time Project Coordinators to effectively deliver all aspects of our Grandmentors project in Wiltshire, ensuring it achieves its aims, objectives, outcomes, and targets. The postholders will work alongside teams within Wiltshire Council and with local volunteers to ensure that we improve the lives of care experienced young people (aged 16-25) through the unique power of inter-generational mentoring.

Key Duties & Responsibilities

• Effectively manage the service to ensure it meets agreed targets and millstones.
• Maintain effective relationships with stakeholders and local authority staff.
• Ensure volunteers are recruited, appropriately trained, and supported in their role; this will involve processing volunteer expenses, DBS checks and maintaining databases.
• Ensure regular communication between project staff and volunteers is maintained and that regular supervision for volunteers is provided.
• Work with your line manager to ensure project expenditure is in line with the budget.
• Maintain accurate records on all aspects of the project and submit data onto a secure system.
• Manage and maintain effective monitoring and evaluation records to capture impact and outcomes and ensure contractual compliance.

• To implement and maintain appropriate risk assessment management processes.
• Prepare impact and progress reports for both internal and external purposes.
• Develop relevant information to promote and raise the profile of Volunteering Matters locally.
• Promote and adhere to Volunteering Matters Equality and Diversity Policy and all other Volunteering Matters policies which relate to the work of Grandmentors.
• Contribute to joint working and teamwork across Volunteering Matters and your regional team.

Experience/Skills and Attributes:

In deciding who to shortlist and appoint to this post, we will be looking for evidence of the following skills, knowledge, experience and personal qualities.

Essential

• Experience working with or supporting young adults with the ability to motivate, enthuse and develop positive attitudes.
• Excellent communication skills and the ability to communicate appropriately and effectively with a range of stakeholders (including volunteers, local authority staff and funders).
• Strong organisational skills and the ability to prioritise a demanding and developing workload.
• Resilient, flexible with ability to work on own initiative as well as collaborating with others.
• A good, practical knowledge of safeguarding and risk assessments.
• Evidence of good administrative and IT skills.
• Understanding of and commitment to equal opportunities, data protection and confidentiality.

Desirable

• Knowledge/experience of the care system.
• Experience supporting/managing volunteers.

Qualifications

Relevant experience and values alignment is more important for this role than specific qualifications.

This role requires an enhanced DBS check which will be undertaken with the successful candidate before starting.

Location

The role requires someone based within Wiltshire. With a flexible working policy, the postholder can be based from home or within Wiltshire Council offices. The postholder will need internet access to enable remote working. I.T. equipment and infrastructure will be supplied.

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion 

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. 

Disability Confident & Reasonable Adjustments: 

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process, please state this in your application or contact our HR team for more information. 

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History. 

Benefits 

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications. 

GDPR Statement 

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.