Jobs in Colindale

The post holder will be responsible for their own caseload. This post will involve the assessment and appropriate treatment of people presenting with mental health problems, working within NHS Talking Therapies. The post holder will be expected to attend regular supervision and may have additional areas of responsibility for clinical service development as required.
The post holder will work with people with different cultural backgrounds and ages, using interpreters when necessary and work in various community settings (including GP surgeries) and psychological treatment centres.

We are looking for a new member to join the team who is committed, enthusiastic and willing to contribute to the service and embrace different ways of working. This post offers opportunities to work with a range of professionals from different therapeutic backgrounds and to be part of an evolving, integrating team. Members of our team are committed to ensuring a healthy work life balance and a creating a positive working environment.

Key responsibilities:

Clinical

1. Accept referrals via agreed protocols within the service.

2. Conduct assessments and therapy over the telephone, telemedicine and face to face.

3. Offer High Intensity treatment in individual and group settings (as agreed)

4. Make decisions on suitability of new referrals, adhering to the department’s referral protocols, and refer unsuitable clients on to the relevant service or back to the referral agent as necessary.

5. Formulate, implement and evaluate therapy programmes for people attending the service.

6. Educate and involve family members and others in treatment as necessary, conveying formulations with sensitivity in easily understood language.

7. Take responsibility for promoting access to the services provided and the delivery of cognitive behavioural therapies in the peripheral settings where the therapist works. For example, therapists working within GP Surgeries will be expected to attend GP Practice meetings and develop and maintain professional relationships with members of the primary care team. They will be expected to promote the service by ensuring that there are readily available promotional material for both members of the public and members of the primary care team.

8. Liaise with other psychological therapy services in order to work jointly to improve provision of psychological services to local residents.

9. Plan appropriate packages of care for each service user. Liaise as appropriate with other professionals within the service and externally to effectively communicate your assessment and facilitate transfer of care to an appropriate professional.

10. Conduct risk assessments, prepare risk management plans and initiate appropriate action where indicated (including referrals to relevant secondary care services and child and adult safeguarding services)

11. Elicit outcome data from people using services and their carers. Use the TALKING THERAPIES IAPTUS system to record clinical contact details, clinical records, outcome data, and passage though the care pathway.

12. Ensure that people under your care are cared for appropriately under the stepped care framework as currently in use within the service.

13. Adhere to the operations manual and other relevant protocols and procedures as directed by your line manager.

14. Take personal (unprompted) responsibility for achieving agreed clinical activity relating to the number of therapy contact hours per week.

15. Actively contribute to and support the integration of clinical governance in the service within your own area of work and contribute to service clinical governance process in a specific area of work under the direction and supervision of a Senior Therapist.

16. Develop an area of enhanced (specialist) clinical work (e.g. PTSD, OCD, Long Term Health Conditions, Perinatal, Eating Disorders, Social phobia etc). It is expected that the areas of specialist work will shift in focus over time to reflect service need and your need to continuing professional development.

17. Carry out clinical audits of aspects of the CBT service as directed, including feedback from people who have used the service, analyse and feedback to the service verbally and in writing.

Training and Supervision

18. Attend clinical supervision in group or individual format within service.

19. Participate in peer supervision with professional colleagues.

20. Develop and engage in your own CPD, including active engagement in and use of clinical supervision of your own therapy.

21. Attend and fulfil all the requirements of the TALKING THERAPIES approved training/ workshops in line with identified professional objectives.

22. Support peer learning through attending and contributing to journal clubs and other in-house service CPD events

23. Once suitable supervision training and experience has been gained, supervise other staff as directed

Professional

24. Ensure that client confidentiality is protected at all times.

25. Co-ordinate and liaise between different staff groups within Mind in Bexley.

26. Support the CBT Service Public & Professional Educational functions by contributing to professional education program under the supervision of senior members of the department.

27. Support the CBT Service Public & Professional Educational functions by delivering interactive psycho-education within a CBT framework to large groups of Service Users under the supervision of senior members of the department.

28. Exercise personal responsibility for the systematic clinical governance of your own professional practice.

29. Proactively take responsibility for attending supervision, case management and line management regularly, participate in objective setting, performance reviews and respond to agreed objectives.

30. Be aware of and comply with company policies, procedures and standards of service

31. Promote and contribute to the development and maintenance of a healthy therapeutic culture within the team and amongst colleagues across the service and Service Users.

You may be required to cover an evening shift from 12pm - 8pm with occasional Saturday working to meet the needs of our clients.

DUTIES AND RESPONSIBILITIES

Programme Coordination and Project Delivery

• ​To work closely with the Director of Strategy and Programmes to coordinate and support the delivery of all our programmes to achieve the outputs and outcomes agreed with our funders. 
• To support with event management both online and face to face including providing technical support to participants on platforms for online training, including driving all courses hosted on Zoom, and providing excellent customer service to all engaging with our work.
• To support evaluations through providing and analysing data to use in reporting to funders and stakeholders. 
• To lead on programme administration and funder updates, including tracking key data on platforms including Arts Council Annual Survey, Julie’s Bicycle, Illuminate and Salesforce. 
• To support with the administration of programme activity by attending and writing minutes for key meetings, drawing up programme contracts, aiding with diary management, filing, liaising with key personnel, and conducting phone or zoom conversations as needed. 
• To support with the financial administration of our programmes through invoicing and managing participant expenses. 
• To take part in training and attending any networking events as required, including potential out-of-hours events such as our 3-day residentials, to represent Cause4 externally when required.
• To contribute to Cause4’s overall business development when required, and being pro-active in terms of personal development, working alongside the line-manager to build key objectives for growth within Cause4.

Marketing and Communications

• To oversee and manage the day-to-day communications of our programmes, including managing our dedicated programme inboxes, liaising with participants, trainers and partners as needed. 
• To set-up and publicise key events, projects and training opportunities on all programme websites and relevant platforms, including Eventbrite. 
• To support the Programmes team to achieve public-facing training sales targets for our programmes through implementation of the marketing plan.
• To support with communications and marketing by curating social media content (SmarterQueue), programme newsletters (Mailchimp), graphics (Canva), and blogs. 
• To support updating the website on a regular basis with support from the web designer and to be a coordinating lead and contributor in writing for key publications such as the digital Now, New and Next publication. 
• To research and develop our audiences and networks, in line with our priority areas, regularly updating our databased to ensure key contacts are in place. 
• To lead on the analytics of our marketing data, collating vital information from SmarterQueue, Twitter, LinkedIn and Google Analytics. 

This is a remote (home) working role, with opportunities to meet with the Cause4 team at regular events throughout the year in London, Cambridge, and other locations. 

PERSON SPECIFICATION

To deliver the role, we’d expect you to have the following skills and experience:

• Some existing project management experience in the arts, heritage or culture sectors, or an equivalent role where your skills can be transferred to the above responsibilities. 
• Demonstrable commitment to Cause4’s values.
• A broad understanding and interest in the arts, culture and heritage sectors in England. 
• A thorough approach to research and attention to detail and exceptional writing skills with the ability to write in different forms and styles. 
• The ability to manage budgets and a track record of achieving targets.
• An ambitious individual that is keen to develop knowledge and skills for future leadership roles in the cultural sector.
• IT literate with experience of working with Microsoft applications including Word, Excel, PowerPoint. 
• Experience of database administration is also desirable, as is confidence in managing online platforms such as Zoom or Teams. 
• Thrives on working to tight deadlines, and able to turn work around within a short time span where demands are liable to change at short notice.
• Excellent social skills, able to operate with diplomacy, tact and empathy.
• Outwardly focussed and interested in new developments and sector trends, 
• Ability to think laterally to maximise opportunities to promote the work of the organisation, with a commitment to tackling multiple priorities.
• Conscientious, positive ‘can-do’ attitude, and a team player who is also able to work independently and show initiative. 
• Passionate commitment to the work of charities, and a strong awareness of sector potential in a challenging funding context.

Harmony House is a well-established and highly regarded nursery dedicated to providing exceptional early years education and care. We create a nurturing, stimulating, and safe environment where children can explore, learn, and grow. We are looking for a passionate and experienced Nursery Manager to lead our dedicated team and uphold our high standards.

Job Description:

Role Overview: The Nursery Manager will be responsible for the overall management and day-to-day operations of Harmony House. This includes ensuring the highest standards of care and education, compliance with regulatory requirements, effective staff management, and maintaining positive relationships with parents and guardians.

Please see attached job description for a breakdown of the responsibilities of the role.

Qualifications and Experience:

· A minimum of a Level 3 qualification in Childcare/Early Years Education (Level 5 or higher preferred).

· 3 years proven experience in a managerial role within an early years setting.

· Strong knowledge of the Early Years Foundation Stage (EYFS) framework.

· Excellent leadership and communication skills.

· Demonstrated ability to build positive relationships with children, parents, and staff.

· A current paediatric first aid certificate.

· An enhanced DBS check on the update service (or willingness to obtain one).

Benefits:

· Competitive salary of £32,000 per annum (increasing to £35,000 after successful probation).

· Ongoing professional development and training opportunities.

· A supportive and collaborative working environment.

· Generous holiday entitlement.

JOB DESCRIPTION AND PERSON SPECIFICATION

We are looking to recruit an exceptional Area Manager to provide direction and leadership to support the continued modernization and growth our retail operations. The Area Manager will support a passionate and committed retail team to deliver profit, promote fundraising and support eye health and public awareness. They will ensure that the business is run in a robust, transparent, compliant and efficient way in line with our values – whilst contributing expertise and energy to the wider charity.

Responsible to

Director of Retail

Direct reports

15 Shop Managers (direct)

Working hours and contract

Full time/permanent

Salary

£35,000 - £45,000 plus full travel expenses

Location

Central & Greater London

Start date

September 2024

Role Responsibilities:

Strategy, planning and growth

· Track progress against plans and budgets, and support shop teams to adapt, phase and prioritise work where appropriate.

· Ensure that broad and long-term thinking is brought to decision making and avoid reactionary behaviour, whilst capitalising on arising opportunities.

· Support the delivery of a five-year Retail Strategy (2024 – 2028), to include:

o The professionalisation of our systems and processes to capitalise on all income opportunities.

o Putting a positive customer experience at the heart of our approach.

o Delivering income upwards of £2.5m per annum with year-on-year growth to £10.6m by 2028/29.

o Deliver Gift Aid targets across all shops.

o Assist the Retail Development Manager in launching new shops.

o Utilise digital and social media to drive footfall and stock donations.

o Support fundraising through the shops, including legacy and IG marketing.

o Tailor each shop in the portfolio to maximise the potential of its unique location and its role in the business – including exploration of clearance, vintage, furniture and books.

o Create a framework of retail standards of excellence and ensure shops are managed and maintained to those standards.

Sales and Profit

• Monitor and be accountable for sales and category performance, as well as ensure that the team are aware of and engaged in the area financial performance
• Foster a creative and entrepreneurial environment where team members seek to maximise income in new and innovative ways both within their shops and through a variety of channels, such as community events
• Drive the team to maximise income from Gift Aid on donated products
• Ensure that all financial procedures are adhered to and executed in a timely fashion by the shop teams

Shop Floor

• Ensure sourcing sufficient levels of donated stock locally in collaboration with the shop management and Retail Partnerships team
• Ensure compliance with efficient and commercially successful stock processing systems (such as pricing, quality standards, consumer safety, stock density and culling stock), including backroom systems and ensure these are adhered to by the volunteer team. Ensure that all legal and internal regulations regarding donated stock are adhered to
• Inspire the team to provide a great customer and donor experience, which enables us to attract new supporters every day. Ensure that feedback, including complaints are escalated to the Director of Retail within the agreed timeframes
• Empower the team to work in partnership with the Visual Merchandising Manager to create original, appropriate and commercially successful visual merchandising displays, including shop windows
• Make sure that all procedures for the sale of new and donated corporate products are followed by the volunteer team
• Work with the Director of Retail to ensure our shops are in good condition, maximise their potential and are fit for purpose
• Provide a safe and healthy working environment and ensure that all team members are aware of and operate within our health and safety policies and procedures, including waste management and customer safety

Leadership – Volunteers

• Support the Volunteer Manager and shop management teams to recruit, induct, and retain an inclusive and diverse volunteer team, which is large enough in numbers and capable to maximise income and profitability and guarantee the smooth running of the area.
• Maintain an empowered, well trained, motivated and engaged volunteer team with excellent levels of communication at team and individual level.

· Define and develop our retail volunteer programme to ensure first rate volunteer experience, engagement, and great customer experience.

• Connect the volunteer team with our work and help them to understand the value of their contribution.

Leadership - Paid Staff

· Support members of the charity retail team to embed a high performing, motivated, collaborative, creative and dynamic culture – and seek opportunities to celebrate success

· Provide line management, leadership and growth opportunities to the Shop Management team.

· Support new starters with comprehensive induction and training.

• Ensure effective training, development and performance management of paid staff

· Support the annual appraisal and probation processes for all reports.

• Work within our policies and procedures when dealing with problems at work

Management - Being part of Vision Foundation

• Play active part in the charity, including attending and contributing to all-staff meetings
• Play a key role in enabling the shop to represent the charity and increase the knowledge of the local community about our mission and work
• Be accountable for the integration of each shop into the local community in collaboration with the shop teams
• Empower the team to respond to all appeals and fundraising opportunities.
• Adhere to and enforce our safeguarding policies

Other

• Required to adhere to our vision, mission and values
• Understanding of and commitment to adhere to equality, diversity, and staff health and wellbeing principles

Governance, finance and operations

· Understand and mitigate risk in the context of charity retail and multi-site working.

· Ensure timely and accurate performance reporting to Director of Retail.

· Support the Director of Retail in:

o Developing annual budgets, report variance and reforecast as appropriate.

o Developing and maintaining up to date policies and procedures and ensure these are embedded across the shops operation.

· Maintain up to date knowledge of charity law affecting retail and advice on emerging issues.

· Ensure all retail income is raised lawfully, including data protection legislation, Charity Commission guidance and Fundraising Standards/Charity Retail Association codes of practice.

· Ensure compliance with all relevant legislation including Trading standards, Health & Safety, fire and building regulations for the retail premises, ensuring annual inspections and training of all staff and volunteers.

Impact

· Explore opportunities to deliver the wider impact of the charity through the “shop front” of our retail portfolio, including employment, volunteer and training placements for blind and partially sighted people.

· Support eye health messaging through the shops.

· Support public awareness and understanding about visual impairment and visually impaired people.

· Share with customers the impact of the funds raised through shopping with us through in store communications, staff training and social media.

Personal attributes

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

• Comfortable working in a small team both strategically and operationally

• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

• Able to provide positive, dynamic, tenacious and flexible leadership at all times.

• Results-driven, able to measure and quantify own outcomes.

• Adaptable to changing landscape and evolving organisation.

• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

• Excellent verbal and written communication skills

• Highly organised with ability to plan effectively and allocate resources appropriately.

• Committed to equal opportunities and inclusion

• An understanding of and commitment to blind and vision impaired people.

Person specification:

Skills, knowledge & experience

Essential 

· Experience in retail management delivering significant sales and profit growth across multiple sites, ideally in a charity retail context

· Experience of developing and managing budgets

· Experience of EPOS systems and Gift Aid

· Experience of setting and managing income and expenditure budgets

· Experience of leading and line managing others to develop and grow, building and maintaining a high performing team culture

Personal attributes

· The ability to work under pressure whilst remaining calm and organised

· To be receptive to change and to act as a change agent

· The ability to maintain excellent rapport with staff, volunteers, supporters, and donors

· To consistently demonstrate a dedicated approach to the quality of customer service and team working.

• Comfortable working in a small team both strategically and operationally

• Commitment to teamwork, business partnering and a collegiate approach – with a ‘can do’ attitude and a sense of humour.

• Able to provide positive, dynamic, tenacious and flexible leadership at all times.

• Results-driven, able to measure and quantify own outcomes.

• Adaptable to changing landscape and evolving organisation.

• Willing and able to operate at pace in an organisation going through rapid change, using your initiative and delivering to tight deadlines

• Excellent verbal and written communication skills

• Highly organised with ability to plan effectively and allocate resources appropriately.

• Committed to equal opportunities and inclusion

• An understanding of and commitment to blind and vision impaired people.

Other benefits

We value our staff and volunteers and want to make sure that they are supported in their work. We also offer:

· A great team and a supportive culture

· Employer pension contributions matching up to 10%, and death in service cover

· Generous parental leave

· Study leave and financial support for training & development

· A cycle to work scheme, eye test vouchers, a staff loan scheme, and access to an Employee Assistance Program

· An active Social Committee and staff events

Role Title:  Media Assistant

Salary:  Up to £30,261 p/a (pro-rata)

Location: London

Tenure:  28 hours per week -Permanent

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty.    As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.  

Are you a keen advocate of women and girls’ rights in emergencies?

Are you passionate about media and communications?

Do you want to be part of a team that drives change and amplifies important voices?

Then we'd love to hear from you!

ActionAid UK is looking for a Media Assistant to join our dynamic Media Team in London. In this role, you will have the opportunity to support the execution of effective media strategies and campaigns, manage media data and analytics, and contribute to our overall media efforts. If you are committed to our mission, values, and 'My Feminist Behaviours', and have a strong interest in media relations, content creation, and analytics, we want to hear from you. Join us in making a difference and shaping impactful narratives. Apply now to be a part of our team!

As a Media Assistant at ActionAid UK, you will play a crucial role in supporting the Media Team in executing effective media strategies and campaigns. We are looking for a skilled individual with strong written and verbal communication abilities, as well as the ability to create compelling content for various media channels. The ideal candidate will have experience in crafting press releases and other media materials, along with proficiency in using web analytics platforms and social media analytics tools. Commitment to feminist principles, safeguarding, and working in an organisation dedicated to the rights of women and girls is essential. If you possess a commitment to equality, diversity, and inclusion, along with a desire to continually improve your digital skills, we want to hear from you. 

Join us in making a difference and driving change in the world of media and communications.

Additional Information:

Diversity, Equality, Inclusion and Belonging:

Diversity, Inclusion and Belonging are key to our organisational culture.  We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees.  We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.

AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.

Referencing and Safeguarding:

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.

Working practices:

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.  

ActionAid UK has a hybrid working policy for many of our roles.  The requirement will vary from team to team and the responsibilities of individual roles.  As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.”  Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.  

Please note that ActionAid UK does not offer fully remote working options.  We encourage you to discuss hybrid working expectations at interview.

Recruitment Processes:

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.  

If we receive a very high response, we may close the vacancy early and will not accept further submissions.  

Deputy Manager

We have a new role available for a Romanian speaking Deputy Manager to join an exciting organisation.

Position: Deputy Manager- Acasă

Location: Westminster and Southwark

Contract: 6 months, with the possibility for extension

Hours: Full-time, 37.5 per week (including late night/early morning outreach up to two shifts a week)

Salary: £34,406 per annum (ILW) Per Annum Plus Pension & Other Benefits

Closing Date: Sunday 28th July 2024 – we are doing interviews on a rolling basis, so we encourage you to apply at your earliest convenience.

About the Role

You will work with Westminster rough sleeping services, including street outreach and assessment hubs, to identify clients who wish to return and are suitable to be referred into the service. This will include participating in weekly late night/early morning street outreach shifts.

You will assess referrals to ensure prospective clients meet Acasă eligibility criteria, then help them to prepare to reconnect. This will include gathering necessary documentation, making travel arrangements, engaging with consular services and in some instances traveling to the airport.

On occasion you may also link clients up with services that could support them in Romania. You will work with a high degree of autonomy towards delivering outcomes for clients, being flexible in your approach and tailoring the service to individual client’s needs and aspirations.

A personalisation fund will be available to provide some material support to clients. e.g. clothes, short hotel stays and subsistence. This will set up clients to return with dignity and for success in their home country.

Key responsibilities include:

· Ensuring that Acasă delivers excellent performance and a high-quality service with a measurable positive impact

· Working with Depaul colleagues to continuously develop the service, including drafting reports and presentations on the service

· Creating relationships with and working closely with local authority partners, as well as  building relationships with colleagues in central and regional government, as well as organisations in Romania

· Working flexibly, for example by joining late-night and early-morning street outreach shifts

· Responding promptly to referrals, undertaking in-depth assessments to assess suitability for the service and to inform support planning.

· Enabling clients to access support from a range of statutory and non-statutory agencies while they are in the UK

· You will use a personalisation fund to provide clients with material support e.g. clothes, short hotel stays and subsistence

· Managing this fund, as well as the wider budget including travel costs.

· Compiling and presenting monitoring reports for funders

About You

You will need to have the following skills and experience:

· Fluent Romanian speaker.

· An understanding of the particular challenges and discrimination faced by Roma people.

· Experience working and building trust with homeless or vulnerable people.

· Experience in taking responsibility for operating safeguarding requirements and procedures.

· Experience in working under pressure with the ability to respond to conflicting demands, find creative solutions using own initiative.

· Experience in working creatively to tailor services to individuals.

· Knowledge of the immigration and housing issues faced by non-UK nationals sleeping rough.

· Ability to administer a budget over the course of a project.

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years’ service.

· Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as such as: Deputy Manager, Service, Supported Living, Complex Needs, Accommodation Service, Housing, Social Housing, Mental Health, Mental Health Support, Mental Health Support Worker, Mental Health Service, Recovery, Housing Management. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. 

An exciting opportunity has arisen for a Community Engagement Practitioner to lead a team of Practitioners. This a a dedicated service that focuses on empowering clients to achieve socio-economic goals with clear mental health and wellbeing benefits.

The role will carry an active caseload supporting access into services appropriate to their level of need, with a focus on recovery and independence, and improve self-management of their wellbeing through intensive support. CEPs will support the core community mental health teams working in alignment with Primary Care Networks as part of the new model.

This is a full time position and is based in our Barnet office in North Finchley N12.

Candidates must have a minimum of 1 year's experience within a managerial role.

Please see full job description attached for further details.

Job title: Director of Fundraising and Engagement

Reports to: CEO  

Location: East Molesey office, this is a hybrid work model between remote and office (minimum of twice a week)

Hours: 4-5 days a week

Salary: £55,000 – £63,000 (FTE) dependent on experience

The Director of Fundraising and Engagement plays a crucial part in helping us achieve our vision that no family whose child has cancer, or a life-challenging condition should have to cope alone.  With an ambitious fundraising aim over the next 3 years, you will be leading a dedicated Fundraising and Engagement team to generate in excess of £1.2million income annually.

As a vital part of the Senior Management Team, you will report directly to the CEO. Your role involves leading the Fundraising and Engagement team, where you will develop and implement innovative fundraising and engagement ideas along with bringing a high level of enthusiasm. As a hands-on and creative fundraiser, your pivotal responsibility is to ensure Momentum’s income sustainability while fostering personal growth and development for our team members.

Role overview

§  Working with the team collaboratively, responsible for leading the implementation of the fundraising and engagement strategy, which seeks to build and improve existing income streams, accelerate the growth in under optimised and emerging income streams and invest in growth opportunities.

§  Build and maintain a portfolio of high value fundraising streams including legacy giving, major donors along with developing new strategy and approach for individual giving.

§  Develop and deliver Momentum’s annual income strategy to secure in excess of £1.2 million increasing to £1.5 million over the next 3 years.

§  Provide exemplary stewardship of our supporters, focussing on retention and development of supporter journeys.

§  Create opportunities to grow our unrestricted income and support our 3-year strategic plan.

§  Personally manage key trust, corporate and supporter relationships alongside CEO.

§  Responsible for managing, recruiting and leading our incredible fundraising and engagement team to achieve their individual targets

o Line management of key team members includes:

§  Head of Community Fundraising

§  Corporate Fundraising Manager

§  Trusts and Grants Manager

§  Challenge Events Consultant

§  Marketing Manager

§  Track progress towards income and engagement targets, adopting an agile approach to manage risk and directing the team’s efforts to optimise return on investment.

§  Create impactful fundraising and engagement initiatives across all revenue channels, pinpointing key focus areas to enhance the income generation portfolio. Continuously assess and adapt plans and strategies.

§  Monitor the impact of our engagement outputs.

§  Translate budgets and plans into inspiring cases for support.

§  Ensure team budgets are managed effectively.

§  Ensure all targets relevant to your role, within the strategic and operational plan, are met.

§  Be an active member of the leadership team, contributing to the overall strategic and operational plan of the charity.

§  Prepare board reports and attend meetings as required.

§  Optimise volunteer involvement across all fundraising activities and oversee relationships with Ambassadors and other prominent supporters as needed.

§  Guardian of Momentum’s brand, marketing and communications, along with playing a vital role in upholding our reputation.

§  Ensure Momentum complies with all statutory and best practice requirements of Health and Safety for all fundraising and engagement activities.

§  Responsible for maintaining compliance in line with relevant regulatory and best practice requirements, including Fundraising Code of Conduct, Data Protection and GDPR, Gift Aid, and Gambling Commission.

§  Act as a professional representative of the charity.

§  Undertake training as required for your role.

§  Other reasonable requests in line with requirements of the role.

Offer will be subject to an Enhanced Disclosure & Barring Service (DBS) check prior to employment start date. All staff have a responsibility to safeguard and promote the welfare of children and adults. The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

Person specification

Essential

§  Extensive charity experience at senior level in fundraising

§  Experience of developing and delivering fundraising and engagement strategies and plans.

§  Proven experience in budgeting and monitoring performance.

§  Track record of growing and sustaining income for organisations with budgets more than £1million.

§  Extensive experience of leadership and line management of teams. 

§  Excellent track record of setting and meeting income targets.

§  Expert knowledge of fundraising law, standards and best practice.

§  Excellent communication and interpersonal skills with the ability to promote the charity to a range of audiences.

§  Ability to motivate and lead a team of fundraising professionals: building positive relationships, developing clear objectives and providing strategic leadership and support

§  Good project management skills with the ability to oversee multiple projects both small and large as well as established work streams.

§  Excellent organisational and time management skills with the ability to prioritise work, handle conflicting demands and meet tight deadlines

§  Work in collaboration across departments and as part of a cross functional team

§  High level of competence in use of IT including Microsoft Office packages and databases, ideally with Salesforce database experience.

§  Financially astute with experience of setting and managing budgets

Desirable

§  Institute of Fundraising member with Certificate in Fundraising

§  Recent experience of leading multi-disciplinary teams.

§  Event management experience.

§  Flexibility to work some evenings/weekends in line with needs.

Supporter Services Manager

We are seeking a passionate and dynamic Supporter Services Manager to lead a Supporter Services team

Position: Supporter Services Manager

Location: London, N1 7GT

Salary: £40,560 per annum

Contract: Full time, Permanent

Closing Date: 9am, Tuesday 23 July

About the role:

As Supporter Services Manager you will play a pivotal role in ensuring that supporters receive exceptional care and that all donor processes run smoothly. Your leadership will help the charity continue their mission of providing timely and effective humanitarian aid.

Key Responsibilities:

• Team Leadership: Manage and develop the Supporter Services team, ensuring clear objectives and personal development plans are in place.
• Workflow Management: Oversee donation processing and enquiry handling, ensuring all deadlines and service level agreements are met.
• Supporter Care: Champion excellent supporter care across all teams and channels, staying informed about best practices in the sector.
• Service Improvement: Develop and refine service level agreements and key performance indicators, continuously improving supporter experience.
• Legal Compliance: Ensure all activities meet relevant legal requirements, including Data Protection and Gift Aid regulations.
• Relationship Management: Build and maintain strong relationships with internal teams and external suppliers to support fundraising efforts.
• Complaint Handling: Manage escalated supporter complaints, ensuring timely and satisfactory resolutions.

About you:

To be successful in the role of Supporter Services Manager, you will need proven experience in line managing a customer or supporter care team, with a strong track record in nurturing talent and achieving results.

Other key skills and experience include:

• Experience of managing gift administration processes and procedures, including Gift Aid, in a UK charity.
• Proven ability to establish, manage and drive outstanding performance from relationships with external suppliers and consultants.
• Experience of financial management including budgeting and forecasting.
• Experience of working in a pressurised rapidly changing environment.
• Excellent interpersonal and communication skills, both oral and written and a confident communicator with all audiences.

About the organisation:

You will be joining a unique and dynamic membership organisation which comprises 15 of the UK’s leading humanitarian agencies. Since it was founded in 1963, they have run over 77 fundraising appeals and raised more than £2.4 billion to help save lives and protect livelihoods in disaster-affected communities around the world. During an appeal, a 2-week office attendance is mandatory.

Other roles you may have experience of could include: Supporter Care Manager, Supporter Experience Manager, Supporter Development Manager, Senior Supporter Experience Manager, Fundraising Experience Manager, Customer Experience Manager, GiftAid, #INDNFP etc.

How to apply

If this role is of interest and meets your skills, experience, and knowledge, then please apply with an anonymised CV (i.e. please state your initials only, not your full name) and a cover letter detailing why you feel you are suitable for the role.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Job Title: Hounslow Volunteer Coordinator

Salary:          £ 15,000.00 Actual (£25,000 FTE)

Working Hours: 21 hours per week  (contracted through till 31st March 2025)

Location: Hounslow Borough Based with some home working

Benefits: NCT membership with access to exclusive benefits, pension  scheme, 30 days annual                                                  leave  plus 8 bank and public holiday (pro rata)

About us at the NCT

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.

Our Hounslow Infant Feeding Support project is commissioned by Hackney Council and the Integrated Care Board, to offer infant feeding support across the region. The support is delivered by staff, NCT Breastfeeding Counsellors and volunteer peer supporters.

About the Role

You will be responsible for coordination and recruitment of volunteers to support at our services. Peers will all receive accredited training to provide support to other parents whether that’s sharing their breastfeeding and infant feeding knowledge, welcoming parents or providing social interaction to those they support. Our services within Hounslow include four NCT Baby Cafes, other Infant Feeding community peer support drop-ins and our home visiting service across Hounslow.  

· Engage with underrepresented communities through outreach and networking with other local organisations, scoping of new groups within region.

· Attend community groups and working with volunteer peer supporters, supporting them to carry out their role, and providing coordination, direction and encouragement

· Following home visiting criteria to support parents unable to access group drop-ins

· Responding to referrals, signposting and partnership working with health professionals into the service. Providing updates whilst building relationships with key stakeholders. 

· Ensure that data collection and feedback is collected in a timely manner adhering to NCT data protection policies and processes.   

· Use a variety of platforms and media to promote the service and recruit volunteers

· Maintain the Infant Feeding Website ensuring all information is accurate and up to date.

You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This project covers multiple locations and demographics so you must be able to confidently prioritise your own work, be organised and able to work independently.

Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
 
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires the candidate to have given breastmilk. The training can be undertaken within your working hours. The role is 21 hours per week, which will be covered across the working week between Monday to Friday. The working hours range between 9-3. The role will include occasional evening and weekends. This is a community-based role in Hounslow, with some home working.

About you

·       Are you willing to undertake our Breast feeding Peer Supporter Traning?

.       Are you passionate about breastfeeding and supporting parents?

· Can you work at pace and juggle a number of different priorities?

· Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?

· Do you want to join an amazing Charity that supports parents across the UK?

· Would you like to be part of an amazing team of passionate staff?

If so, please read the job description attached.
 
What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Please apply for the role via our careers page .You can Also find further details and information on our website.

Closing date: 05/07/2024
 
Interviews: Week beginning 08/07/2024

Are you an experienced HR Manager ready to start a rewarding role that supports global humanitarian efforts?

Charity People are delighted to be partnering with CARE International, a leading humanitarian organisation dedicated to fighting global poverty and social injustice. Their mission is to save lives, defeat poverty, and achieve social justice. They deliver emergency relief and long-term development projects, addressing the root causes of poverty and providing sustainable solutions.

As an HR Manager, you will be overseeing talent acquisition, onboarding, and induction. Working with the HR Business Partner and HR Consultant, reviewing and updating HR policies and processes and supporting equity, diversity, and inclusion (EDI) initiatives. You will be supporting line managers and staff on people matters supported by two HR Officers. This role is perfect for someone who thrives in a busy environment and wants to apply their experience to meaningful work.

Interim HR Manager

Contract Type: 6-Month Fixed Term Contract (4 or 5 days per week)

Salary: £48,481 FTE

Location: Hybrid, 2 days per week in the London office based in Vauxhall.

Working Hours: 35 hours per week, 9am - 5pm. Flexible working hours around the core hours of 10am-4pm.

Key Responsibilities:

• Oversee the employee life cycle, including in particular recruitment, onboarding, induction and probation working closely with the HR Business Partner and HR Officers.
• Support hiring managers through the recruitment process.
• Support the HR Consultant with the review and updating of HR policies, including hybrid working, maternity, and paternity leave.
• Oversee the HR Inbox and resolution of queries working closely with the HR Officers.
• Support ad hoc projects, such as reviewing leaver analysis.
• Provide support for EDI and training initiatives.

Requirements:

• Proven experience as an HR Manager / HR Generalist.
• Ability to support EDI initiatives.
• Excellent organisational and communication skills.
• Experience of running successful talent acquisition and onboarding.
• Experience of HR policy development.
• Interest in supporting humanitarian causes and addressing pressing global issues.
• Flexibility and willingness to work in a hybrid environment.
• Available to start reasonably soon.

How to Apply:

If you are interested in this opportunity, please apply without delay as we are reviewing applications on a rolling basis.

• Closing date: 9th July 2024 at 9am
• Virtual Interviews: 11th July 2024
• In-Person Interviews: 16th July 2024
• Start date: Week commencing 22^nd or 29^th July (subject to reference and DBS checks)

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Prospectus are delighted to be supporting a small criminal justice charity as they look to appoint a new Head of Finance. This position is offered a permanent basis with one day per week in their Vauxhall Office.  This position could be offered full time or on a part time basis.

The Head of Finance is a newly created position within the organisation and is required to provide strategic oversight of the finance function for the charity. The organisation outsources their accountancy so this position will be focused supporting the CEO with strategic direction of finance, forecasting and budgeting. This position will also line manage one member of staff.

The successful candidate will be full or part qualified and have significant experience within finance positions. You will have experience with different types of funding (restricted and unrestricted) and ideally exposure to contracts from statutory funders. You will be a team player with strong communications skills, with the ability to engage a wide range of stakeholders.

Please apply with your CV only and successful candidates will contacted for an introductory call about the position.

At Bexley Voluntary Services Council (BVSC) you will find a team who are absolutely committed to supporting a strong, sustainable, and influential voluntary and community sector that can make a positive impact on people’s lives in Bexley.

We work hard, we help each other and go out of our way to help others and find solutions rather than focusing on problems. We are positive and proactive and, although absolutely focused on our areas of expertise, we work as a team so that BVSC is the best it can be. Above all, everything we do is to strengthen our local Voluntary and Community Sector (VCS).

Community Connect is a well-established Social Prescribing service and you will empower and support residents to access charities, community organisations and groups to enable them to improve their own health & wellbeing. You will work closely with local organisations and healthcare professionals to continue to develop the project and provide the best service to residents.

Duties and Responsibilities

• Be responsible for incoming resident referrals. You will meet with the resident, understand their needs and what matters to them to develop a personalised action plan to provide relevant support.
  
  
• Be responsible for referring patients to onward voluntary and community groups for continuing support to their health and wellbeing.
  
  
• Provide ongoing support to the resident for approximately four sessions, which could vary from follow-up phone calls or attending appointments with the resident, centred around what is best for the resident. 

• Be responsible for developing exit strategies and ensuring residents are receiving appropriate support, and aware of the right services before discharge.
  
  
• Actively feedback key themes and insight to ensure continuing development and support of Bexley’s Voluntary Sector.
  
  
• To assist in maintaining the database of local services and activities in Bexley.
  
  
• Meet residents in a variety of locations including community locations in Bexley and Bexley GP Practices.
  
  
• To provide regular updates and reports on caseload management, ensuring that the CRM system is kept sufficiently up-to-date and records all information accurately.
  
  
• Work in partnership with GP Surgeries, including providing patient updates, regular outreach sessions and attending multi-disciplinary meetings.
  
  
• Be a champion of Social Prescribing, and the voluntary sector, locally, regionally, and nationally. 

•  Undertake any other duties and tasks which may reasonably be required, as discussed with line-manager.

• Adhere to and actively implement BVSC’s policies and procedures such as Equality and Diversity, Health & Safety and Safeguarding.

• Identify, report, and monitor any safeguarding risks and concerns for Children, Young People, and Adults.   

•  Commit to undertaking any training considered necessary to ensure and develop own knowledge and skills to effectively deliver the role.

These are the normal duties which are required of the position; however, we do require that all staff be flexible and may be required to perform other duties to ensure the efficient running of services. It is envisaged that this post will be community based but this will be regularly reviewed.

Person Specification

We are looking for people who demonstrate personal qualities that are consistent with our organisational values, who have the right experience and skills for the role.

Skills and Experience

• Experience of working in a person-centred way in any health or care services
• Experience of working within a framework of confidentiality and with access to sensitive personal data
• Excellent interpersonal skills with experience of working with people from diverse backgrounds.  Ability to build rapport with a wide range of people demonstrating empathy and understanding
• Be kind, approachable and empathetic in your approach to supporting residents with their health and wellbeing
• Excellent IT skills including previous use of Microsoft Office (especially Microsoft Excel) and CRM database systems.
• Committed to improving lives and communities
• Excellent communication skills, enabling you to confidently receive referrals on the phone & email; extracting relevant information whilst ensuring people feel supported and informed
• A creative problem solver and able to prioritise a varied workload, managing conflicting priorities to meet deadlines
• Have access to own transport  (car, motorbike or bicycle) and able to travel efficiently across the borough
• Able to work on your own initiative and meet deadlines
• Enthusiasm, flexibility and a positive ‘can do’ attitude

Desirable

• Existing knowledge of local voluntary sector services and resources and understanding of Health and Social Care Services
• Understanding of health inequalities and wider determinents of health, particularly within the North of Bexley borough including; Thamesmead, Belvedere, Erith, Slade Green
• A health or social care related qualification

This position will be subject to satisfactory references and DBS check

Project Manager: Green Impact

We are excited to be recruiting for a new Project Manager to deliver our national sustainability engagement programme, Green Impact.

ROLE SPECIFICS

Location: Hybrid in London or South-East England

Due to the location of participating Green Impact organisations, this role will be based in London or South-East England, with regular travel throughout the region, as well as some UK-wide travel. We are a primarily home-based organisation, but we have a London office space available to staff.

Working patterns: Fixed term until September 2025, with possibility of extending. 35 hours per week. The role involves weekly UK-wide travel with some early starts and late returns, and up to six overnight stays per year. Homeworkers will be expected to work remotely on a regular basis. Flexible work patterns/ job share opportunities open to negotiation. 0.6FTE to full time opportunities will be considered.

Salary: Starting salary £30,413 per annum plus Inner London Weighting of £3,405 for London-based employees. We provide up to 6% pension contribution, with life assurance for all those in the pension scheme.

Closing date for applications: 28th July at 11:59pm

Interview dates: 5th and 6th August for first stage 30-minute interviews. Second stage interviews will be held on 12th and 13th August. All interviews will be held online.

Preferred start date: ASAP, ideally September 2024

INTRODUCING SOS-UK

• SOS-UK is a student-led education charity focusing on sustainability. We work across all forms of education and, through our work, we aim to:
• Get more students leading on, and learning for, sustainability.
• Repurpose the education system around the climate emergency and ecological crises.
• Make sustainability more inclusive, so it is for everyone.
• We believe that when students lead on sustainability, they learn about it, picking up the vital knowledge, skills and competencies they will need to help transform society into a more just and sustainable place.
• Find out more about SOS-UK, who we are and what we do by visiting our website.

ABOUT THE ROLE

We are recruiting a Project Manager to primarily deliver our UNESCO award-winning Green Impact engagement and awards programme. Green Impact supports staff and students within organisations to learn about sustainability, and embed it into their day-to-day operations. Green Impact runs in many sectors, with programmes tailored to the sustainability impacts of different workplaces, including universities, healthcare and cultural heritage.

Key responsibilities of the Project Manager include:

• Project manage the successful delivery of the Green Impact programme at a set number of allocated organisations, tailoring delivery according to local needs. 
• Maintain and develop strong relationships with key people and act as the first point of contact to students and staff at your allocated organisations.
• Plan, design, and deliver engaging training sessions for your allocated organisations as a part of established programmes as well as for bespoke consultancy projects.
• Recruit, coordinate, and support student volunteers to ensure a positive experience of our programmes, including supporting them to work in teams. 

EQUAL OPPORTUNITIES

We’re totally committed to equality of opportunity for all. We welcome applications from individuals regardless of their age, disability, ethnicity, gender, race, religion, sexual orientation.

We particularly welcome applications from Black, Asian and minority ethnic candidates, as they are currently under-represented within SOS-UK. We recognise that candidates from Black, Asian and Minoritised-Ethnic (BAME) backgrounds are under-represented in our organisation, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond. We are committed to taking positive action to expand the diversity of our staff team, and if you meet the minimum criteria for a role (at least 80% of the criteria in the person specification) and are from a BAME background, you'll be guaranteed a first stage interview. It is important to note that this scheme guarantees an interview for candidates who meet the minimum criteria and tell us that they'd like to be considered under the scheme. The selection decision at interview will be based on the most suitable candidate, regardless of any protected characteristic.

Benefits: We believe we have a fair and transparent pay framework. Our salary bands and pay gaps are public. We have always paid at least the real living wage and are an accredited Living Wage Employer. We do not offer any unpaid/non-credit-bearing placement opportunities or work experience. We offer up to 6% pension contributions, annual cost of living increases and annual spine-point salary increases until the top of your band. Other benefits include: Support and paid time for learning and development in your role and to support onward progression (if desired) Cycle-to-work scheme Eye care vouchers Free flu vaccinations Work laptop and home-office equipment where needed Health Cash Plan and Employee Assistance Programme via HSF A minimum of 27 days paid annual leave, plus bank holidays (pro rata for part-time staff or those on contracts for under 12 months). Additional leave is awarded for each year of service, up to 30 days Discretionary paid leave over the Christmas break for everyone Various other leave allowances, as agreed with line managers, including for (but not limited to): Parents, carers and dependents: support and understanding for family emergencies and caring for dependents Employee volunteering: up to three days paid leave per year which you areencouraged to take - pro rata for part-time staff Medical appointments: reasonable time off during working hours including time for fertility treatment and gender reassignment Religious or belief-related obligations Study

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