Jobs in Chepstow

Thera Trust has an exciting opportunity available for a Head of Financial Planning and Analysis to join our team remotely, with the ability to travel to Grantham or wider national travel when required. You will join us on a full-time, permanent basis. In return, you will receive a competitive salary of up to £68,237.00 per annum.

Who are we?

Thera is a unique group of companies led by its vision and leadership model. We have an excellent history of providing outstanding support to individuals with a learning disability, which spans over 25 years.

The social care sector is currently facing significant challenges which have in part, impacted upon Thera Trust. We are recruiting a Head of Financial Planning & Analysis to further support and improve our business model and success moving forward.

About the Head of Financial Planning and Analysis role:

The successful applicant will be a key member of the finance leadership team, responsible for implementing finance vision, creating a culture of collaboration, and continuous improvement across the organisation. In a financially challenged sector, as Head of Financial Planning & Analyst you will be a critical colleague in the creation of the short and long-term Thera Business Plans and forecasts.

We are looking for an individual with a proven track record of leading on large scale change management programmes.

You will be working with Senior leaders across the Thera group to transform the finance function. You will have previous experience at a senior level, in strategic transformation and reporting within a complex environment.

What are the Benefits available to our Head of Financial Planning and Analysis?

• 30 days holiday + 8 days bank holiday
• Contributory pension
• Cycle to work scheme
• Employee support line to support you
• Continuous on the job training is provided

What do you need to become our Head of Financial Planning and Analysis?

• Fully qualified accountant (ACA, ACCA, CIMA), with significant post qualification experience at a senior finance level.
• Experience of operating at a senior leadership level
• Proficient in the use of recognised financial accounting software.
• A proven track record of strong capable leadership, performance improvement and organisational change
• Successful track record of overseeing and delivering service improvements.
• Highly proficient in financial modelling using Excel and other modelling tools.
• Knowledge and experience of designing and delivering high quality financial information to aid business planning and decision making.
• Adept at preparing high level financial information and communicating complex matters to all stakeholders.

Closing Date: 29th November 2024

Assessment day/interviews will be on the 9th December 2024. Location TBC

Please click "apply" now to be considered as our Head of Financial Planning and Analysis - we would like to hear from you!

We reserve the right to close this advert before the closing deadline if we interview and offer the right candidate.

We are an equal opportunities employer.

This role is exempt from the Rehabilitation of Offenders act 1974. For this act, you must declare any convictions or cautions that you have received, including these that would otherwise be spent. This role is subject to an Enhanced check should you be offered the position.

Communications Officer - Maternity Cover

Contract:  Temporary position linked to maternity leave cover

About Voice 21

Voice 21 is the national oracy education charity. We exist to empower every child to use their voice for success in school and life. Our work transforms learning and life chances through talk by increasing access to a high-quality oracy education for those that need it most. Follow the links to find out more about why oracy is so vital and the impact Voice 21 has.

Your opportunity

Tackle a vital challenge, with great people.  Voice 21 exists to transform childrens’ learning and life chances through talk and we are aiming to be working with 2,000 schools a year by 2025. To reach this goal we recruit great people and give them real responsibility, training and support.

Output focused culture, with flexible working opportunities. We have an agile and flexible approach – our team can work when and wherever works best to deliver the requirements of their role. For staff working at home, we support them to create a workspace and provide technology that enables them to work effectively.

Real development opportunities. We believe in supporting people to develop the skills they need to be excellent – whether this means funding external training, finding a mentor to support them or giving them the time to learn from others in the organisations through our regular CPD sessions. We also offer paid study leave for team members taking part in formal studies outside of work.

Great benefits. 33 days holiday (inclusive of bank holidays) and additional Christmas closure period. Holiday entitlement increases linked to length of service, 5% employer contribution to pension, interest-free season ticket, cycle and technology loans, employee assistance scheme.

Remuneration. Our pay is a band and spine point approach where there is up to 7 years progression available (depending on starting point)

Role purpose 

This role sits in the Communications, Campaigns and Public Affairs department , which is part of the wider Learning, Impact and Influence Directorate. As Communications Officer, you will support the department to make oracy education ordinary, through community management, content delivery, opportunity spotting and contributing to campaign planning. In doing so, you will play an integral role in ensuring all children, regardless of their background, find their voice for success in school  and in life.

Your responsibilities 

Content creation and campaigns support (70%)

• Play a key role in the development of business-as-usual and reactive communications opportunities across various channels including web content, social media, and local and sector press

• Support in the development and delivery of campaign materials for a range of key audiences and stakeholders, across various channels

• Support in the production of regular reports detailing both outputs and outcomes of communications activities

• Responsibility for the Influence team’s graphic design needs

• Development or commissioning of high-quality web content to support our audience’s understanding of oracy, our organisation’s work, and our SEO efforts

Community management and reactive opportunities spotting (30%) 

• Manage, maintain and grow social media accounts on Twitter and LinkedIn 

• Contribute to the design & maintenance of WordPress and HubSpot pages working alongside other departments 

• Maintenance and organisation of content databanks

• Editing Oracy Opinion newsletter

This job is for you if you… 

Have experience in these areas

• Contributing to the development of campaign plans

• Researching and making recommendations about the production of content (example, researching how to get a report printed)

• Content development and design

• Producing regular and ad hoc reporting

• Social media analytics and community management

• Wordpress or similar CRM editing

• Long form writing such as blogs

• Having a strong eye for detail, including in copywriting and proofreading 

You may also have experience in these areas 

• Relevant experience in and a strong understanding of the education sector 

• Writing press releases and dealing with the media 

Reporting lines 

Reporting to: Head of Campaigns, Communications and Public Affairs 

Managing: None 

Where you’ll work: Remote, with travel to our London office and elsewhere for meetings. Occasional overnight stays may be required depending on where you are based. 

Contract: Temporary (linked to maternity cover)

Application details

To apply: Send a cover letter, the cover letter should address the  points in the This job is for you if you… section and show how you fit the criteria. 

Closing date: Midnight, Friday 15th November 

Interview date:  W/C 18th November

Start date: ASAP 

Valuing every voice

Voice 21 believes that every voice should be heard and valued. We are committed to the equal treatment of all current and prospective employees and do not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Voice 21.

Who we're looking for

We are seeking a proactive, adaptable, and creative individual with a detailed understanding and experience of working within youth-based community and faith groups across the UK. The ideal candidate will have outstanding verbal and written communication skills, experience in stakeholder engagement, and the ability to work both autonomously and as part of a team.

You will have experience in developing and delivering training, a strong understanding of IT applications (especially MS Word, Excel, and PowerPoint), and a proven track record of driving projects to achieve agreed outcomes. You should be highly organized, self-motivated, and possess excellent networking skills.

Main role & responsibilities

In this role, you will be an active member of our programmes team and will work across our portfolio of programmes. You will be responsible for regional stakeholder engagement, developing relationships and promoting Ygam training across the UK. You will recruit suitable delegates to workshops, working closely with a range of organisations and families.

You will provide training both face to face and online and will be responsible for the delivery of our assured workshops and promoting the work of Ygam at conferences and events. You will be able to demonstrate the impact of this work by working with organisations to collate case studies and evidence to support the programmes achievements. 

We welcome the unique contributions that you can bring and positively encourage applicants from all underrepresented  backgrounds, particularly those from minority ethnic groups or individuals with lived experience of gaming and gambling harms.

Working mainly from Bristol, the Fleet Coordinator is fundamental to our operations. The right person will combine a love of vehicles, logistics and a passion for reducing food waste. In return, you’ll be part of an inclusive, friendly team in a small but fast-growing charity that helps fight the injustice of who gets to afford a healthy diet.

FareShare South West joins the dots between food waste and hunger, empowering communities to turn an environmental problem into lasting social good. We rescue tonnes of quality surplus food from the industry and share it with charities and schools to bring health, dignity and routes out of poverty for people across the south west. Our supportive volunteering and employability programmes offer local people the opportunity to thrive.

FareShare South West is an independent local charity, working in partnership with FareShare UK. By being part of the national FareShare network, we can help rescue more food. By being small and independent, we can remain close to our local partners and people, and continuously adapt to meet the needs of local communities. The member charities we share food with transform lives, using food to connect people with other support and routes out of poverty, including children and families, people on low incomes, homeless people, refugees, domestic abuse survivors, people in recovery, older people and many others. 

Why work for FareShare South West: 

• Real Living Wage employer 
• Benchmarked pay scales 
• Employee Assistance Programme – free advice and counselling 
• Annual budget for personal development training for every staff member 
• Staff wellbeing group 
• Inclusive, welcoming culture 
• Rewarding roles with genuine positive impact on local people through food, volunteering and employability skills 

We actively encourage applications from people of all lived experiences, including but not limited to: people from the global majority, LGBTQIA+ people, disabled people, a working-class background, not from a University-attending family. We value the positive impact that wide representation has on FareShare South West. We want to work with you to make sure that the recruitment process is accessible for you. Please contact us to let us know how we can support your access needs. 

Purpose of the role:

Our Fleet Coordinator will work with our warehouse teams and the wider FSSW team to keep the wheels turning so we can deliver much needed food to frontline organisations. They will operate across the West of England, Devon and Cornwall to support the smooth running and upkeep of our fleet of vehicles and ensure minimal disruption on our operations. This role involves coordinating the servicing, maintenance, and repairs of vehicles, administrative duties and delivering change projects to ensure the continuous improvement of our fleet management. Our small fleet currently includes 13 vans, one car, one 7.5t truck, 4 forklift trucks and multiple pump trucks, distributed between Bristol, Exeter and Plymouth. This role will be working with and alongside a diverse group of volunteers, in particular working with volunteer driving crews to provide training and support.

Duties & Responsibilities

Fleet Coordination:

• Vehicle Servicing, Maintenance and Repairs
• Liaise with external and internal contractors to arrange breakdown support, MOTs, services and repairs.
• Develop relationships with contractors to build a list of trusted companies.
• Triage and identify vehicle issues, then work with external contractors to resolve them.
• Coordinate and undertake vehicle movements between sites and garages.
• Carry out analysis of the fleet and its equipment including weekly vehicles checks and performing basic maintenance duties e.g. tyre pressures and topping up of vehicle fluids.
• Be the point of contact for external service providers such as leasing companies, insurers, fuel card companies and breakdown cover providers.

Administrative Duties:

• Manage our vehicle accessories and consumables.
• Keep accurate records relating to the fleet and our drivers (repair log, vehicle checks, driving licence checks and incident forms)
• Download of tachograph data for analysis
• Manage recurring payments like CAZ, Tamar tag etc.
• Administer insurance policy changes and claims involving our fleet and/or third parties.
• Gather and report on appropriate metrics to monitor the health of the fleet.
• Propose and deliver continuous improvement projects for the fleet.
• Register and onboard new drivers by delivering volunteer and staff driving assessments and agency driver inductions.
• Support and develop the volunteer driving crews.
• Model and promote best practice in all van duties.
• Work with the volunteer recruitment team to identify driver shortfalls and support recruitment of drivers.
• Work with temporary staffing companies to arrange short term hire drivers when needed.

Compliance and Health & Safety:

• Support the Warehouse Managers to ensure compliance with relevant food hygiene, health & safety and other standards applicable to FareShare vehicles and operations.
• Undertake relevant training in food hygiene and health & safety as required.
• Work with the Head of Compliance and wider FSSW team to ensure continuous improvement and high levels of compliance for the fleet of vans.

General:

• Respond to/answer any enquiries/communications via phone, email, in person or via inhouse IT/systems.
• Support and enable volunteers.
• Be willing to receive and engage positively with any visitors to the warehouse.
• Carry out any other duties that may reasonably be required in support of the main purpose of the role, including liaising with the wider FSSW team.
• Uphold high quality customer care and standards of conduct when dealing with all stakeholders and the general public.

Person Specification

Essential knowledge, skills and experience:

• Experience of working in an administrative role.
• Ability to develop, initiate and maintain systems and procedures.
• Interest in and understanding of vehicle maintenance and repair.
• Excellent communication and interpersonal skills.
• Problem solver and competent decision maker.
• Full clean UK driving licence.
• Experience of delivering training.
• IT competent and able to use various IT platforms/systems.
• A clear commitment to the ethos of FareShare South West, our vision and mission. 

Desirable knowledge, skills & experience:

• Voluntary sector experience.
• Experience of working in logistics.
• Experience of working with people who require support.
• Experience of working within a food operation.

This is a new role with enormous scope to influence the digital development for one of the UK’s leading animal welfare charities.

The individual giving team is responsible for driving sustainable growth through donor engagement, stewardship and acquisition. We are seeking a Fundraising Digital Marketing Lead to drive the development and implementation of our digital fundraising strategy. You will oversee campaigns across multiple digital platforms, engaging with new and existing supporters to drive donor acquisition, retention, and growth. As a key person within the fundraising team, you will collaborate closely with communications and people across the charity to help us meet our ambitious fundraising goals through online channels. This role requires a creative thinker, a data-driven approach, and a commitment to making a positive impact.

We are looking for an experienced and strategic individual to spearhead our online fundraising efforts. The ideal candidate will have a proven track record in digital marketing within the nonprofit sector, successfully utilising online platforms to drive fundraising growth. They will demonstrate expertise in building and engaging communities around a charity’s mission, effectively translating this engagement into ethical fundraising success.

The successful candidate will join a busy, friendly, and capable team working to maximise the charity’s fundraising performance.

SOS Children’s Villages UK is part of a global federation, founded in 1949. SOS Children’s Villages exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. Working in over 130 countries, we are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

The Senior Programme Manager is an exciting new role that will oversee the vital processes we use to maintain oversight of programmes funded by SOS Children’s Villages UK.

You will:

• spearhead a new, transformative programme aimed at delivering real, positive change for children and families, requiring an ambitious leader committed to making a lasting difference.
• work collaboratively, with two direct reports, to capture and communicate the powerful impact of our work to stakeholders both within and beyond SOS Children’s Villages.

We are looking for an organised, experienced individual with strong project management skills and a background in international development or a related field. 

As part of the largest global organisation focused on supporting and protecting children who have lost or are at risk of losing, parental care, SOS Children's Villages UK is uniquely positioned. We have access to a vast wealth of data, insights and experience from around the world, while also benefiting from the agility of a small, dynamic team.

Our goal is to leverage these strengths to engage with the well-developed UK international development and child protection sectors, linking these with our wider global work.

If you have a natural talent for entrepreneurship and relationship building and are ready to take on this rewarding challenge, we want to hear from you! 

To Apply

Please read the full job description within the Candidate Pack, and submit a copy of your CV and a covering letter.

The deadline for applications is Sunday 17th November at 17.00 UK time. We reserve the right to close the application process early if a successful candidate is found.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

As our Partnership Recovery and Development Manager you will need to work collaboratively and effectively in partnership with all agencies to ensure productive partnership working. You will support the development and implementation of a range of voluntary community sector roles throughout community mental health services in the Recovery Bristol Partnership. You will manage our Assistant Recovery Navigators, Recovery Navigators, Crisis Workers, Peer Recovery Workers and Facilitated Discharge Worker working in different hubs across the city.

Key duties and responsibilities of our Partnership Recovery and Development Manager:

• Work in partnership with AWP and Second Step to ensure the development and performance of VCS staff
• Facilitate partnership working between VCS partners and AWP, by acting as a key advocate for VCS roles at all Partnership meetings
• Proactively and professionally address and resolve challenges, working in a collaborative way, to ensure VCS staff are working within the remit of their roles
• Maintain and promote good understanding of Community Mental Health Services and the wider Bristol Mental Health Services
• Analyse problems and situations and find long-term solutions that benefit and improve the partnership
• Support the RBP to embed VCS Management policies and procedures to support effective Human Resources management and ensure the health and wellbeing of VCS staff
• Promote a supportive and recovery focused culture within the Partnership
• Support recruitment across the partnership
• Carry out HR processes for staff working in the partnership, for example, inductions, probationary reviews, appraisals, performance and absence management and disciplinaries
• In partnership with AWP managers conduct quality assurance reviews and ensure any issues are resolved
• Uphold the values, ethos and culture of Missing Link ensuring staff feel valued, supported and connected to the organisation
• Work occasional evenings and weekends as required, and as part of the Missing Link on call system
• Carry out role adopting and promoting the values of the organisation and within the staff code of conduct

What we are looking for in our ideal Partnership Recovery and Development Manager

• IT skills including ability to produce various documents in Word, and use of email and internet
• Experience working with multi agency partners
• Significant experience working with people with mental health needs or a similar setting
• Implementing new ways of working / new practices within a recovery orientated service
• Experience of managing a team and working in disciplinary role
• Management experience, including staff support, supervision and performance management
• Excellent communication skills – written and verbal
• Proven knowledge of HR processes and procedures
• Demonstrable experience of being proactive rather than reactive: focuses on preventing problems in the future rather than just resolving immediate issues
• Hold a full driving licence and have access to appropriate motorised vehicle

Please apply now to join us as our Partnership Recovery and Development Manager and contribute to the valuable work Missing Link and its Partners do.

SOS Children’s Villages UK is part of a global federation, founded in 1949. SOS Children’s Villages exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. Working in over 130 countries, we are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now recruiting for a new role of Advocacy and External Relations Manager reflecting our ambitions to use our voice and expertise to ensure children and young people without, or at risk of losing, parental care around the world are more visible, better supported and their rights protected.

This exciting and strategically important new role is pivotal in helping SOS Children’s Villages UK achieve our advocacy objectives as part of our new 2025-2030 strategy. A confident and proactive advocacy professional, the Advocacy and External Relations Manager will plan and carry out a broad range of activities, identifying and pursuing opportunities to further our advocacy aims.

This individual will:

• develop both internal (SOS Children’s Villages Federation) and external peer and UK government relationships
• engage in relevant spaces to ensure that the needs of children and young people without parental care are reflected, and that SOS Children's Villages’ profile and reputation is enhanced.
• devise and lead advocacy campaigns and create persuasive and engaging advocacy content and materials.
• work alongside two other new colleagues, as a key part of delivering a new knowledge ‘Hub’.
• help to develop new partnerships and relationships, and use the insights and evidence gained through the ‘Hub’ to craft advocacy recommendations, connecting with policy makers and other relevant stakeholders, to influence changes to policies and approaches around the protection of children.

We are looking for a self-motivated individual, who combines exceptional networking and relationship-building skills with strong organisational ability, and deep knowledge of the UK political landscape and advocacy tactics and approaches, ideally within an international development setting.

If you are a dynamic advocacy professional who is looking for an exciting new challenge within a friendly team, then this could be for you!

To Apply

Please read the full job description within the Candidate Pack, and submit a copy of your CV and a covering letter.

The deadline for applications is Sunday 17th November at 17.00 UK time. We reserve the right to close the application process early if a successful candidate is found.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

SOS Children’s Villages UK is part of a global federation, founded in 1949. SOS Children’s Villages exists to ensure that each child and young person grows up with the healthy relationships they need to become their strongest selves. Working in over 130 countries, we are the world’s largest non-governmental organisation focused on supporting children and young people who don’t have, or who are at risk of losing, parental care.

We are now recruiting for a Trust and Foundations Officer, with experience of securing funds in any sector who enjoys picking up the phone and building relationships with donors. This is an exciting opportunity to join an ambitious and progressive team, working within an international federation that supports children and young people across the world.

You will have the opportunity to:

• manage and grow a portfolio of small to medium trusts and foundations, increasing income by identifying new prospects and through the stewardship of existing donors.
• write high quality applications and communicate accurately and transparently on the progress made with donors’ funds. 
• work with our network of international programme experts to develop expertise in key programme areas and build your knowledge of international development.
• support colleagues with applications and reports to large funders, building experience of working with institutional partners. 

This role sits within the Programme Funding Team and suits an ambitious self-starter with excellent IT, research, communication, writing and organisational skills with an interest in developing their knowledge of international development.

To Apply

Please read the full job description within the Candidate Pack, and submit a copy of your CV and a covering letter.

The deadline for applications is Sunday 17th November at 17.00 UK time. We reserve the right to close the application process early if a successful candidate is found.

Please note: The post-holder must be UK-based. We are unable to provide employment sponsorship if required and unfortunately cannot progress applications without the required right to live and work in the UK on a permanent contract.

About you 

Are you an experienced and adept programme / project manager who is passionate aboutstrengthening entrepreneurs and leaders to drive inclusive economic and social change? Do you have experience of working in sectors and markets relevant to our mission and geographical focus, and a flair for working in partnership with others? Are you a self-starter who works with initiative and takes ownership? Do you have a keen interest in learning and development, and producing meaningful insights on effectiveness and outcomes?

About The Human Edge

The Human Edge is a specialist mentoring and coaching organisation. We’ve developed our expertise, approaches and partnerships over 16 years, and we use our learning and experience as a foundation to design and implement integrated leadership development and learning programmes and initiatives for entrepreneurs, managers and leaders.  

We believe that building thriving businesses and social impact organisations which drive lasting positive change takes confident leadership, skills, and connections. Through our work we equip people, teams, organisations and networks/ecosystems with the tools, approaches, and skills to overcome challenges, build stronger relationships and strengthen their leadership to steer their organisations forward and achieve greater results, faster.  

We partner and collaborate globally with local and international governments, foundations, international NGOs and corporates. We work in multiple languages, across contexts, cultures, and sectors. The Human Edge is a values-based organisation with a diverse and committed international team who bring a focus on quality, connections, innovation and learning to their work. 

About the role  

Reporting to Head of Programmes 

Term Full-time (37.5 hours per week), 2-year fixed term contract (with potential for renewal, subject to funding) 

Location Homebased in the UK, with ability to travel to team workshops/ meetings in the South/ Southwest on an approximately quarterly basis; and to travel internationally approximately 1-2 weeks per quarter

Application deadline 09.00 UK time, Friday 22 November 2024 

Start date January 2025 

Role Overview

You will manage projects/ programmes delivered through a range of modalities (in person, online, blended) across countries and regions, and in collaboration with partners and other service providers. You will also lead on and/ or contribute to cross-cutting initiatives which develop our organisational capacity as we grow. Reporting to the Head of Programmes, you will work closely with other project managers as well as colleagues in business development, communications, and facilitation design and delivery. You will find colleagues keen to work with you in the context and spirit of our values. Some international travel (up to 1-2 weeks per quarter) is generally envisaged for project managers, subject to business needs.

Download our recruitment pack for details of the key responsibilities and person specification. Please click on the 'How to apply' button to access this.

What we offer 

• 38 days of annual leave (inclusive of public holidays) 
• Contributory workplace pension scheme 
• Private health insurance  
• Contribution to expenses related to homeworking (in line with company policy) 
• Agile remote working 

Do you have strong analytic skills and a good understanding of digital products and experience of business intelligence tools such as Power BI? Then join Shelter as an Lead Insight and Business Intelligence Analyst and you could soon be playing a crucial role at the heart of our Data & Insight team.

About Shelter

A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.

About the team

Part of our Strategy Enablement Directorate, the Data & Insight Team delivers high quality data and database management, administrative services and business insight to the department and other teams across Shelter. Custodians of supporter data for its full life cycle, running through everything we do is a commitment to maintaining the highest standards of data quality and embedding a culture of standards, both in terms of compliance and best practice across the department. We work closely with the wider team including our Head of Data and Insight, Data Architects, Data Engineers and Insight Analysts to help Shelter achieve its organisational strategy in helping the fight to end homelessness.

About the role 

The Lead Insight Analyst plays a crucial role in leading the production of meaningful narrative & insight to enable Shelter to effectively measure and evidence performance and impact. Working with a range of technology and platforms, they will ensure insight is delivered to meet stakeholder needs whilst identifying areas for growth, increased investment opportunities and surfacing risks or challenges within activities. They will oversee the development & provision of insight products in a range or formats including PowerBI dashboards, written reports and presentations, to support planning and delivery of strategic outcomes and the delivery of the indicator framework. This role will also oversee and line manage a small team of Insight/Business Intelligence Analysts to ensure robust performance opportunities and develop the team – all a part of supporting Shelter in its fight to end homelessness.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

We’re looking for a motivated self-starter to join the Data and Insight team as a Lead Insight and Business Intelligence Analyst. You’ll have advanced experience of data management processes and principles, as well as being experienced in the use of PowerBI and other data analytics/visualisation tools (such as Tableau, Google Analytics, etc.). Strong interpersonal and stakeholder management skills are a must, as is the ability to effectively communicate and write for both a technical and a user audience. As well as this, we’re looking for an individual who has the ability to lead and manage a small team, and proven ability to engage and work cross-functionally.

You’ll have knowledge of CRM Applications (e.g MS Dynamics) and Data Warehouse solutions (e.g Azure), as well as extensive experience in producing insight and data models for different audiences. What’s more, you’ll have working knowledge of data protection legislation, project management methodologies and agile ways of working – all a key part to success in this role.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We're now The King's Trust. And we're still working for young people.

We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.

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Let's make every day a chance to create a brighter future for the next generation!

Would you like to be part of the coolest team in town, collaborating with our Outreach and Marketing legends and our friendly customer service team here at The King's Trust? Together, we'll ensure that our young people get onboarded and engaged in our programmes safely and with style.

Dive deep to uncover any barriers that stand in their way, helping to remove those barriers to enable them to shine and propelling them on their journey towards amazing outcomes. Responsible for a group of young people, for one-on-one support and guidance or just gently pointing them in the right direction. You'll be on a mission to assist with travel expenses and find clever ways to handle their other commitments. You'll champion their support and learning needs with employers, and you'll be the ultimate liaison, working alongside partners like the job centre to ensure that nothing stands in the way of their success!

You’ll also be the guiding light for our delivery partners and service providers as we want them to deliver the best experience and outcomes for our young people. High-fives all around! Roll up your sleeves and deliver employability sessions directly to our incredible young people. You'll also help our Delivery Partners and volunteers do the same, both in person and virtually through our trusty MS Teams. When we're doing things face-to-face, you’ll need to hit the road and be there in person to help with programme delivery or programme visits to make sure all is running as smoothly as possible.

And if that’s not enough to keep you busy, you’ll also be keeping meticulous records of information and data on our young people, volunteers, and partners. It's all about making sure every step of their journey is accurately reflected in our systems so that it complies with our funding contracts.

We are a massive advocate of Equality, Diversity and Inclusion so it would be amazing if you could lead the charge in creating an environment where everyone feels seen, by implementing a local action plan that supports our big-picture EDI goals. Let's make positive change happen!

Be ready for anything and everything. Alongside all these fantastic responsibilities, you might find yourself wearing different hats and rocking them like a pro, this could even include deputising when the need arises.

Join the King's Trust Team and let’s make magic happen!

What happens next?  

Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date. 

Why do we need Youth Development Leads? 

Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads! 

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home. 
• You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• Cycle-to-Work Scheme
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks by the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Data Solutions Engineer 

Salary: Up to £35,000  

Location: Home based with occasional travel to Newark office/UK  

Full time: 35 hours per week (Mon-Fri)  

Permanent contract 

Closing date for applications: 24th November 2024  

First interview: 6th December 2024  

Second interview: 10th December 2024 

About Us 

The Wildlife Trusts are a federated movement of 46 charities, supported by a central charity, the Royal Society of Wildlife Trusts. Together we have 900,000 members, 32,500 volunteers and 3,400 staff across the UK. We are at an exciting moment in our 110-year history, with the development of an ambitious new strategy, setting out a vision of nature in recovery, with abundant, diverse wildlife and natural processes creating wilder landscapes where people and nature thrive 

Wildlife Trusts have restored and care for some of the most special places for wildlife in the UK. Collectively we manage more than 2,300 nature reserves, operate 123 visitor and education centres and own 29 working farms. We undertake research, we stand up for wildlife and wild places under threat, and we help people access nature. 

The next few years will be critical in determining what kind of world we will all live in. We need to urgently reverse the loss of wildlife and put nature into recovery at scale if we are to prevent climate and ecological disaster. This will require big, bold changes in the way we think and operate, and the development of a strong, collaborative culture underpinned by robust systems and data. 

About You 

As Data Solutions Engineer, you will play a crucial role in supporting the work of The Wildlife Trusts by maintaining and enhancing our data pipelines and infrastructure. You will be responsible for ensuring the effectiveness, efficiency, and scalability of data systems, providing key insights and solutions to support decision-making across the organisation and federation, responding to the needs of Wildlife Trusts and the delivery of our 2030 Strategy. 

Working collaboratively with various teams, you will develop data management solutions, new use cases, forecast data volumes, and ensure cost-effective service maintenance. You will be integral in enabling us to leverage data for operational and strategic success and in supporting a strong community of practice within the federation of Wildlife Trusts. 

As Data Solutions Engineer, you will be responsible for managing and optimising data pipelines, cloud services, and providing data-driven solutions to support business needs. To excel in this role, you should be highly motivated, detail-oriented, and passionate about people focused data engineering and analysis. You will have experience in a data engineering role, ideally with hands-on experience or the ability to upskill in cloud services like Azure and Databricks, as well as excellent proven proficiency in some of Apache Spark, Fivetran, SQL and/or Python and R, and/or PowerBI and other reporting tools. 

You will work closely with and on behalf of teams across the Wildlife Trusts to ensure our data systems are secure, optimised, scalable, and cost-efficient. You should have a solid understanding of data security to ensure compliance with best practices. Excellent communication skills and the ability to work collaboratively with cross-functional teams are essential. 

If you are a problem solver with a can-do attitude and a passion for data, we encourage you to apply for this exciting opportunity to become our Data Solutions Engineer. 

The Wildlife Trusts value passion, respect, trust, integrity, pragmatic activism and strength in diversity. Whilst we are passionate in promoting our aims, we are not judgmental and are inclusive. We particularly encourage applications from people who are underrepresented within our sector, including people from minority backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities. 

The Royal Society of Wildlife Trusts takes our safeguarding responsibilities extremely seriously. Please click here to read our commitment statement. RSWT is committed to safeguarding and promoting the welfare of children and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level. 

As a Disability Confident employer, we are committed to offering an interview to anyone with a disability that meets all the essential criteria for the post. Please let us know if you require any adjustments to make our recruitment process more accessible. 

RSWT are committed to increasing the diversity of its staff through its Levelling the Field recruitment pledge and will put any ethnic minority applicants that meet all the essential criteria for the post through to the next stage of recruitment. 

Please be aware we may not accept applications if we have reason to believe they have been wholly produced using generative AI tools. 

About the role?

We have an exciting opportunity for a Contact Centre Advocacy Team Leader to

To lead (through coaching, support, training and performance management) Contact Centre and Advocate practice and delivery. You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients.

About you

We are looking for a strong and resilient leader with a minimum of 2 years experience of managing a team. Desirably you will be a qualified advocate and/or possess experience of working in a multi-channel contact centre with experience of Telephony, Email, Webchat and case management.

You will be committed to driving high performance and practice standards by actively engaging with our Management and support teams to interpret data. Thereby, making informed decisions and ensuring that the highest standards of user experience and advocacy are achieved.

You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice.

You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users.

How will you make a difference?

You will be responsible for ensuring your team delivery of the highest standards of user experience, ensuring that all contact with clients is outcome driven.

You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis.  Assisting them to grow in confidence and empowering them to assist those in need of support.

You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected.

Benefits 

• 28 days annual leave plus bank holidays, pro-rata for part time colleagues 

• 5% employer pension & 3% employee contribution 

• Salary sacrifice pension scheme 

• Separate Life Assurance Cover 

• Staff discount scheme including retail discounts, entertainment, holidays etc 

• Discounted Gym Membership; Employee Assistance programme. 

• Supportive working environment fostering a good work/life balance. 

• Support with continuous professional development. 

Equality and Diversity
VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact us via our website for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form. 

Important Dates:

Closing date for applications: 15th November 2024, 12 pm