Jobs in Cheam

The Organisation 

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats, and historic buildings and monuments in eight Royal Parks across London, including Hyde Park, Kensington Gardens, The Green Park, St James’s Park, and more.

We also manage other important public spaces such as Brompton Cemetery and Victoria Tower Gardens, making these iconic green spaces some of the most visited attractions in the UK, with 77 million visits annually.

We are now looking for a Strategy and Portfolio Office Administrator to join us on a full-time, permanent basis, working 36 hours per week.

The Benefits

• Salary of £26,864 - £28,500 per annum (depending on experience)
• 26 days' annual leave (pro rata) plus public holidays, increasing to 29 days after 3 years’ service
• Pension scheme (3% employee contribution; up to 10% employer contribution)
• Hybrid/agile working options
• Private medical insurance and healthcare cash plan
• Employee assistance programme and access to mental health first aiders
• Learning and development opportunities
• Cycle to work scheme
• Offices in a beautiful location

This is a fantastic opportunity for an organised individual with stakeholder management skills and a good grounding in business or economics to join our dedicated team.

You will be part of a high-performing team where your growth in project, programme, and portfolio management will be fully supported enabling you to grow and develop professionally.

What’s more, you will be at the heart of driving continuous improvements that ensure our parks' future sustainability and excellence, providing incredible green spaces across London.

So, if you’re excited about working in the heritage sector and developing your skills in a dynamic environment, read on and apply today!

The Role

As a Strategy and Portfolio Office Administrator, you will ensure the smooth running of our strategy and portfolio operations as part of our SPO (Strategy and Portfolio Office).

Working closely with project and support teams and internal departments, you will maintain accurate records of our portfolio, ensuring risk registers and project data are up-to-date.

You will support governance meetings by preparing agendas, drafting minutes, and following up on actions.

Additionally, you will:

• Liaise with Finance, HR, and other departments to ensure accurate reporting
• Track the change control data for all projects in the portfolio
• Proactively identify improvements to governance processes and assist with SPO communications

About You

To be considered as a Strategy and Portfolio Office Administrator, you will need:

• Experience engaging with a range of stakeholders across multiple teams
• Excellent organisation skills with a structured approach to work
• Good organisational skills
• Degree level qualification in a relevant area – for example in, Business, Economics or relevant experience

Other organisations may call this role Project Administrator, Portfolio Administrator, Strategy Support Officer, or Project Support Administrator.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.

So, if you are interested in this unique opportunity as a Strategy and Portfolio Office Administrator, please apply via the button shown. Successful candidates will be appointed on merit.

Operations Manager

We have an exciting opportunity for an Operations Manager to join the team in this part-time, remote working role.

Position: Operations Manager

Location: Remote (travel to Edinburgh is required, up to 4 times per year)

Hours: Part time, 25-30 hours per week

Salary: £34,000 pro-rata

Contract: Fixed Term Contract - 18 Months

Closing Date: 5pm on Friday 8th November

Interviews: 18-19 November

The Role

The purpose of this role will be to manage and deliver administration services associated with operational areas including Technology and Data, Human Resources, Health and Safety, and Facilities. You will be responsible for supporting or leading business improvements to policies, processes and ways of working within these areas to ensure a more efficient and effective business as usual approach moving forwards.

Why join the team?

You will be offered on the job training and support for your development alongside other fantastic benefits:

• Opportunity to work your hours flexibly
• 35 days annual leave per year (pro rata) including the opportunity to take most bank holidays when you choose
• Employer pension contribution of up to 6%
• Employee assistance programme
• Enhanced Maternity Pay
• Budget for personal development and training
• Positive organisation culture with a firm understanding of supporting remote (hybrid) teams
• Opportunity to help share live music with people who may not otherwise get to experience it. 

About You

With project management and change management knowledge and skills to support you in this role, you will have experience of:

• Coordinating and delivering administration services.
• Business improvement projects and reviews.
• Working with different stakeholders to explore policies, processes and ways of working.

This is a remote working role but you will be required to travel to the Edinburgh offices up to 4 times per year.

When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.

About the Organisation

The charity seeks to give joy through live music through the provision of live music sessions for people receiving care or treatment in healthcare settings across the UK, including those who are vulnerable, the elderly, those with dementia and in critical care.

Live music concerts are presented by individual or small groups of skilled musicians who have been carefully selected through a process of audition. Sessions are tailored to the both the setting and the audience to ensure that they can reach and connect people, encourage communication and meaningful interactions and evoke emotions and memories to make people feel good one tune at a time.

The successful applicant will require a DBS (Disclosure and Barring Service) or equivalent check.

The charity is committed to becoming an organisation that reflects society and promotes diversity and inclusion, and would particularly welcome applications from people who are currently under-represented, including disabled people and those from Black, Asian and other minority ethnic communities.

You may have experience in areas such as Operations, Operations Manager, Operations Lead, Operations Supervisor, Operations Team Leader, Finance and Operations, Operations Support.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

A rare opportunity for a Chief Executive Officer to join Vibrance. Due to the retirement of our current Chief Executive, we have an exciting opportunity for a new CEO, as we approach our 35th anniversary year and continue our mission to provide high quality, sustainable and viable person-centred services.

Vibrance is a registered charity supporting adults with a disability in London and Essex. We encourage a working environment that at its core is inclusive and pioneering. Vibrance is proud to have earned both the Investors in People Silver accreditation and ranked in the Sunday Times ‘Best Companies to work for’ list.

You will join us full-time, on a competitive salary of between £100,000 - £120,000. Flexible working, with the expectation for you to travel regularly to our services and attend regular meetings at our head office in Bethnal Green.

Skills and experience of our ideal Chief Executive Officer:
•  Extensive experience in a senior leadership role, preferably at CEO level, within the non-profit and/or Health and Social Care sectors.
•  Experience and involvement in successful capital campaigns and major fundraising initiatives.
•  Experience of working with a Board of Trustees.
•  A track record of organisational growth and development, with a focus on sustainability and impact.
•  Strong financial acumen, with experience in budget management and financial reporting.
•  Strong understanding of regulatory requirements such as those of CQC.
•  Strategic thinking: Ability to develop long-term goals, vision, and strategy for the organisation, aligning all activities toward achieving these objectives.
•  Performance management: Ability to set performance targets, monitor progress and implement corrective actions as needed.
•  Sector expertise: In-depth understanding of the sector in which Vibrance operates, including trends, challenges, and opportunities.

Personal qualities:
•  Visionary leadership: Ability to inspire and guide the organisation and all who work there toward growth and innovation, while remaining committed to its core mission and values, and to get the best out of a team of diverse and talented individuals.
•  Passion and commitment: A passion for supporting people with disabilities and a deep commitment to making a difference.
•  Empathy: Ability to understand the aspirations, needs and motivations of both those we support and work with us. 
•  Persuasiveness and effective communication: Ability to persuade and motivate stakeholders, including employees, Board members, donors, and external partners, and to convey complex ideas persuasively and clearly orally and in writing.
•   Emotional intelligence: Ability to understand and manage own emotions, as well as those of others, and to foster strong relationships and a positive organisational culture.
•  Dealing with conflict: Ability to navigate and resolve conflicts within the organisation effectively, ensuring a collaborative and productive work environment.
•  Adaptability and resilience: Ability to adapt to changing circumstances and unexpected challenges while remaining focused on long-term goals, and to remain focused, motivated, and effective in the face of adversity or setbacks.
•  Integrity: Unwavering commitment to ethical leadership, transparency, and accountability in all actions and decisions in line with our core values.
 

In return for your skills, knowledge, and experience, you’ll enjoy:
•  Generous holiday entitlement
•  Simply Health Optimise Health Plan
•  Membership of the SHPS Direct DC pension scheme
•  Mindful Employer Employee Assistance Programme (24 hours)
•  Enhanced Maternity & Paternity Pay
•  Flexible Working Options 
•  Learning & Development
•  Long Service Awards

Vibrance welcomes applications from all sections of the community including from people with disabilities. As users of the Disability Confident scheme, we guarantee to interview all disabled applicants who satisfy the essential criteria for a job vacancy and consider them on their abilities.

Live Music Coordinator

We have an exciting opportunity for a Live Music Coordinator in the North of England to support the delivery of live music experiences improving the health and wellbeing of children and adults through the healing power of live music.

This is remote working role in the North of England, so please only apply if you live within a commutable distance of the area.

Position: Live Music Coordinator

Location: Remote based in the North of England (Yorkshire and Humberside, North West or North East).

Hours: Full time, 37.5 hours per week

Salary: £23,400 per annum

Contract: Fixed term contract until end of June 2025, with the potential to extend beyond this date.

Closing Date: 5pm on Friday 8th November

Interviews: Interviews will be held on 20th and 21st November.

The Role

The Live Music Coordinator will facilitate the delivery of live music experiences across the North of England, improving the health and wellbeing of children and adults through the healing power of live music.

You will work with professional musicians to share live music with people who may not otherwise get to experience it, organising programmes with partner organisations, in line with the organisation’s strategy and operational plan.

You will also support the delivery of the annual programme of live music experiences communicating with hospitals, hospices, care homes and the community. This includes those living with dementia, who have mental health problems, or who are seriously ill.

Main duties and responsibilities include:

• Coordination of the live music programme
• Prepare reports and appropriate feedback to the Live Music Manager and support to the Fundraising and Communications team as per the reporting timeframes required
• Inform the Live Music Manager of progress and developments
• Support the Live Music Manager to manage and deliver services
• Encourage, collate and monitor feedback reports from healthcare centres, participants and musicians
• Ensure effective administration in accordance with the UK-wide system for facilitating and contracting of individual health and care settings and musicians
• Provide copy for publications such the newsletter and Annual Report.
• Support Safeguarding and Health and Safety compliance within geographic area of responsibility

Why join the team?

You will be offered on the job training and support for your development alongside other fantastic benefits:

• Opportunity to work your hours flexibly
• 35 days annual leave per year (pro rata) including the opportunity to take most bank holidays when you choose
• Employer pension contribution of up to 6%
• Employee assistance programme
• Enhanced Maternity Pay
• Budget for personal development and training
• Positive organisation culture with a firm understanding of supporting remote (hybrid) teams
• Opportunity to help share live music with people who may not otherwise get to experience it. 

About You

You will have proven administration experience ideally delivering a similar provision within health and social care or arts setting and a passion for live music.

You will have:

• Effective communication skills
• Good knowledge and understanding of data protection
• Proficiency in using MS Office and database systems
• Proven ability to form good working relationships both internally and externally with people on all levels

When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.

About the Organisation

The charity seeks to give joy through live music through the provision of live music sessions for people receiving care or treatment in healthcare settings across the UK, including those who are vulnerable, the elderly, those with dementia and in critical care.

Their live music concerts are presented by individual or small groups of skilled musicians who have been carefully selected through a process of audition. Sessions are tailored to the both the setting and the audience to ensure that they can reach and connect people, encourage communication and meaningful interactions and evoke emotions and memories to make people feel good one tune at a time.

The successful applicants will require a DBS (Disclosure and Barring Service) or equivalent check.

The charity is committed to becoming an organisation that reflects society and promotes diversity and inclusion, and would particularly welcome applications from people who are currently under-represented, including disabled people and those from Black, Asian and other minority ethnic communities.

You may have experience in areas such as Coordinator, Events Coordinator, Conference Coordinator, Concert Coordinator, Music Coordinator, Programme Coordinator, Service Coordinator, Marketing Coordinator, Events Administrator, Conference Administrator, Concert Administrator, Music Administrator, Programme Administrator, Service Administrator, Marketing Administrator, Music, Theatre, Arts, Culture, Events, Entertainment, Admin, Administration.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Are you an inspiring and compassionate leader who wants to make a tangible difference to people affected by rare bone marrow failure? The Aplastic Anaemia Trust (AAT) is seeking a dynamic CEO to guide our organisation into its next chapter, deepening our impact and driving progress towards a cure for aplastic anaemia.

About Us

The Aplastic Anaemia Trust is the UK’s only charity focused on aplastic anaemia and related rare bone marrow disorders. Aplastic anaemia is a rare, serious blood disorder where the bone marrow fails to produce enough blood cells. This can lead to fatigue, infections, and excessive bleeding, requiring urgent medical treatment. Our mission is to enable life-saving research, provide expert support, and build community networks for those affected. We are small but ambitious, working closely with clinicians, researchers, and patients to ensure people can live fulfilling lives despite their condition.

The Role

As CEO, you will lead our dedicated team, oversee the delivery of our strategic goals, and act as the public face of the charity. You will work directly with the Board of Trustees, the clinical community, and key partners to shape the future of the AAT. From leading high-level strategy to engaging with our warm and passionate patient community, this role offers both challenge and reward.

Key details:

• Role: Chief Executive Officer (CEO) of The Aplastic Anaemia Trust

• Salary: £65,000 per annum

• Contract: permanent, full time

• Location: Remote (UK-based)

Key Responsibilities

• Lead the development and delivery of AAT’s strategic plan and business objectives.

• Foster relationships with clinicians, researchers, donors, volunteers, and beneficiaries.

• Serve as an ambassador for AAT, representing the charity across healthcare, research, and fundraising sectors.

• Provide leadership to a small but expert remote-working team, ensuring effective collaboration and empowerment.

• Drive sustainable growth and innovation, ensuring financial health and strategic impact.

About You

We are looking for someone with strong leadership experience, ideally from the charity, health, or social care sectors, but most importantly, a passion for our mission. You will have:

• A proven track record in leadership and strategy development.

• Excellent relationship-building and communication skills.

• Experience in fundraising, organisational growth, and stakeholder management.

• An understanding of or lived experience with serious or rare diseases is a bonus, but not essential.

What We Offer

• Salary: £65k per annum

• 34 days annual leave, including bank holidays (pro rata for part-time)

• Remote working with bi-annual in-person staff events

• Pension contribution up to 5% and Death in Service insurance

• A supportive, inclusive work culture that values flexibility and work-life balance

If you’re ready to lead a dedicated charity that’s making a real difference, we’d love to hear from you. To receive an Information Pack for this CEO role with full details, including how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills at Harris Hill, executive at harrishill co uk. For an informal and confidential conversation about this position, please contact Jenny at the above address with suitable times to talk.

Closing date for applications: 9am Thursday 14th November 2024.

As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Interim Finance Director

Location: London – Hybrid (flexi) 
Hours: Part time, 3 days per week
Contract Type Fixed Term Contract – 6 month (commencing Jan 2025) 
Salary: £75,000 - £85,000

Reporting to the CEO, the Finance Director will be part of In Kind Direct’s leadership team and contribute to the overall leadership, strategic direction and decision-making of the organisation. 

Do you believe that everyone should have access to life’s essentials & that no usable product should go to waste?

You will be joining an inspiring peer group and wider team committed to this mission. You will also work closely with the Board of Trustees for In Kind Direct and In Kind Direct International, a diverse and high-profile group of individuals who bring a wealth of knowledge and passion to help drive our strategic objectives and achieve our impact goals for 2025 and beyond. 

Specifically, you will lead the development and performance of financial strategies that enable long-term financial sustainability and efficient operations of the organisation, all with the focus on delivering greater impact to those we serve. You will advise the CEO and Board on these strategies, including working with the Partnerships and Impact Director and Commercial Director to set the philanthropic and commercial income strategies. 

The Finance Director will also be responsible for implementing and developing financial planning, budgeting and forecasting to support IKD’s decision making for increased impact and improve IKD’s effectiveness and efficiency. This includes responsibility for the development and maintenance of the internal finance controls, policies, procedures and systems. Finally, you will also lead decision-making on investments, reserves and the management of financial strategy and risks, taking into account our approach to sustainability. Previous experience in eCommerce and distribution will be a significant advantage given the innovative In Kind Direct model.

Skills and experience you will bring

• Experience working at FD level with in-depth knowledge of financial and operational management, ideally including relevant experience within the charity sector.
• Strategic thinker experienced in collaborative strategy development.
• Innovative, curious and rigorous - able to find strategic solutions and work at pace to support commercial and operational decisions [CW5] with modelling that drive greater impact.
• Fully qualified finance professional (ACA, ACCA, CIMA or equivalent)
• Understanding of Ecommerce and distribution is highly desirable.
• Wide experience of business planning, functional development and performance reporting, including to the Board of Trustees.
• Experience managing outsourced finance teams desirable.
• An experienced leader with a track record of delivering ambitious goals, bringing together diverse, inclusive, high performing teams.
• Equally adept at and enthused by engaging in strategic decision making and rolling up their sleeves to get involved in the day-to-day delivery of In Kind Direct.
• Values-driven with exceptional integrity and committed to our other core values of innovation, kindness and togetherness. 
• Knowledge and experience of tax and accounting regulations. Knowledge of the charity sector desirable.
• Demonstrably committed to equal opportunities and anti-discriminatory practice and promotes diversity.

About In Kind Direct

Who we are

We are a UK charity that works with charitable organisations and companies to ensure everyone has access to the products they need to live well.

What we believe

Everyone deserves access to life’s essentials and no usable product should go to waste.

Our Purpose

We create powerful partnerships, enabling more communities to thrive.

What we do

We distribute products including personal hygiene, household, clothes, toys and technology, donated by manufacturers and retailers, to charities, community groups, food banks and schools across the UK.

We are currently supporting 500,000 people each week. In 2023 we unlocked over £25m in savings into the voluntary sector. This helped charitable organisations meet the increasing need in their communities, at a time when their own resources are stretched.

Our role

We are a practical response to the widening gap in society. We help meet today’s need and use our insights to reduce tomorrow’s. 2024 is the fourth year of our ambitious five-year strategy to triple our impact

Our impact

Since being founded in 1996 by HM King Charles III, we have distributed £359m of essential products, diverted 38,652 tonnes from waste, and supported over 15,000 charitable organisations.

Our values

We work with kindness, togetherness and integrity, driving innovation

Working at In Kind Direct

• We are an equal opportunities employer and support our team to succeed in their roles through training, adaptations, flexibility in working, and a range of policies to support people in their personal, family and care responsibilities. We have just been recognised and accredited as a Great Place to Work.
• We seek to challenge discrimination and are committed to our values of kindness, togetherness, integrity, and innovation. We are on an organisational journey to achieving our EDI vision and welcome any questions about our progress and aspirations. We especially welcome applications from anyone with lived experience of being on low income or working with smaller charitable organisations. We will meet all reasonable expenses and will support anyone invited to interview to be able to participate. 

How to apply

To apply, please use the application link, complete a short application form, upload your CV, and a brief supporting statement (max. 500 words). We will also request an Equality Monitoring Form. Applications submitted without a supporting statement may not be considered. 

The deadline for applying for this role is Wednesday 30th October.

You may also have experience in the following: You may also have experience in the following: Financial Controller, Finance Manager, Group Controller, Management Accountant, Chief Accountant, Finance Director, Finance Controller, Company Accountant, Group Accountant, Finance Accountant, Financial Accountant, Qualified Accountant, Legal Finance etc.

REF-217 426

We are looking for a Philanthropy Fundraiser to join an incredible national medical charity to be responsible for supporting on the delivery of the philanthropy and special events programme, in order to build meaningful donor relationships

Hybrid working with two days a week in the London office.

The Charity
An inspiring medical charity dedicated to helping people at some of the most vulnerable moments in their lives. Youll be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits flexible working!

The Role
Deliver the Philanthropy and Special Events Strategy, in turn securing income from HNWIs.

Assist with the development and delivery of a calendar of cultivation and stewardship events in order to raise awareness of the cause, and help retain existing donors and engage new prospects.

Build, manage and maintain a portfolio of donors from 5,000 gifts upwards, stewarding relationships to ensure donor satisfaction and long-term financial commitment.

Collaborate effectively with colleagues in Fundraising to identify major donor prospects and opportunities to maximise donor experience.

The Candidate

Experience of relationship management and development, including delivery of high quality supporter care.

Proven experience in philanthropy fundraising having personally secured five figure gifts from a major donor

Proven ability to proactively seek and secure new prospects

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The Senior Programme Innovation Manager will lead MyBnk’s programme development, innovation, evaluation, and quality assurance. This role ensures that our programmes are:

• Relevant, engaging and regularly updated
• Of exceptional quality
• Delivered consistently across the organisation

As part of the Programmes and Delivery Directorate and the Senior Management Team (SMT), the post holder will drive programme innovations using data, evidence, external best practice and triangulated with feedback from trainers and learners to maintain MyBnk’s position as a market leader of learner-centred programme design. The role is focused on enabling programme flexibility while ensuring that our delivery remains rigorous and outcomes-driven. 

Do you have a passion for digital systems and helping an organisation transform its culture and operations to make the best use of digital technology?

Do you love working with people and supporting them to get the most out of the systems we use?

Church Urban Fund is looking for a dynamic individual to lead our Digital Systems work and set the standards for our use of digital technology, especially in the best use of our CRM, which will help us realise our organisational strategy.

About you: The successful candidate will have excellent skills around digital processes and management of a CRM software.   You will have experience of Salesforce or other CRM software and how to integrate this with other software systems.  You will be a person who seeks to make the best use of the digital tools that we have and strongly support others to improve their knowledge of digital systems.  With strong interpersonal skills you will be able to support and train colleagues for them to get the most out of their use of the CRM.   We are looking for someone who can demonstrate they can set and monitor performance standards and continuously improve processes and systems.

About us: Church Urban Fund is a national charity working with local leaders, churches and other faith groups all over England. Our local partners are committed to serving and strengthening the community where they live.  We are working to build just and flourishing communities so that everyone across England can access support when they need it most.

Why this role matters: This is an important role because you will be supporting our work ending poverty through building relationships and thanking our wonderful churches and supporters.  You will be proactive in looking at ways to improve and deliver better systems.

If you want to use your skills and qualities to make an impact in communities across England, we want to hear from you.

Closing date: 17:00 Monday 11th November 2024, with interviews to be held on 26th November 2024 in London.

We're looking for a kind, compassionate and resilient Enhanced Support Worker to join our Mental Health service in Westminster. No personal care or experience is required, just the right values.

£28,068.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and move towards greater independence within the community, by providing flexible and individually tailored support.

Rota:

5 week rolling rota, working on a 4-5-6 day week pattern

Shift times:

Early: 8am-4pm

Late: 2:30pm-10:30pm

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake initial and continuous assessment of needs and potential risks and agree levels of support actions and capture outcomes in Support and Risk Management files.
Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available.
Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation
Develop and maintain links with all key agencies and service providers in the local community especially the local mental health system to ensure that customers receive the best treatment available
Lead on an area of specialism (e.g. , health and wellbeing) , build partnerships and develop internal and external opportunities for service-users in this area
Empower customers to ensure they receive the service and benefits they are entitled to
Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards
Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team
Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills
Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned.
Work patterns are over a 7 day shift rota (shift pattern is a mix of early shifts (8am-4pm) and late shifts (2:30pm-10:30pm) . The service operates 24 hours 7 days a week.
All staff members must be confident using IT.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self-development as well as thrives on change and enjoys dynamic diverse environments.
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

Desirable:

Experience working in mental health
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Liberty is looking for a creative and strategic lawyer to join its legal team.  Strategic litigation is core to Liberty’s work.  Our lawyers work closely with the rest of the organisation using casework and legal advice to help Liberty reach its strategic goals.  You will be responsible for running a small caseload of strategic litigation, conducting interventions and providing specialist human rights advice.  A large part of the role is identifying and then scoping potential cases, working closely with other organisations to develop the litigation in a collaborative and creative way.

If you are interested in a job that involves innovative legal work in the NGO sector, we would like to hear from you. We have deliberately not included a requirement for a certain level of PQE in the selection criteria as we are keen to hear from candidates with pre-qualification experience, including experience outside the legal sector.  We are also interested in more experienced applicants who may not see themselves as a human rights lawyer, but are interested in moving into this area.

Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum of two days per week in the Westminster office.

The deadline for applications is 12PM Friday 8 November 2024.

Applications received after this deadline will not be considered.

Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.

First round interviews will be held on the week commencing 18 November 2024

Second round interview will be held on the week commencing 25 November 2024

Apply via the job board on our wesbite.

Position: Independent Sexual Violence Advisor (ISVA)

Hours: 5 days – Full time – 35 hours would consider 4 days -28 hours for the right person 

Salary: From £21,998 (for 4 days/week) to £27,498 (for 5 days/week), raising to £22,798 to £28,498 on successful completion of training, probation and six-month review.

Location: Based in Guildford and covering Surrey

Accountable to: ISVA Team Leader

DBS check: Yes

Closing on: Friday 15th November at 12 noon.

This is a new opportunity to join our Independent Sexual Violence Advisor (ISVA) team.

We are committed to equal opportunities, and we warmly encourage applications from all sections of the community, all genders and particularly applicants from diverse groups.

RASASC is a registered charity which has been providing support to survivors of rape and sexual abuse of all genders (both recent and non-recent) and young people aged over 13, from across Surrey since 1992.

We provide an Independent Sexual Violence Advisor (ISVA) Service. ISVAs support survivors to help them overcome the abuse they have suffered and to rebuild their lives. This service also includes supporting the survivor to seek justice through the judicial system, should the survivor wish.

We also provide one-to-one counselling, group work, youth counselling and a family support programme, and a national Telephone Helpline.

Volunteers are an important part of the work we do. Volunteers staff our Helpline and many of our qualified counsellors work on a voluntary basis with survivors of rape and sexual abuse.

ISVA

ISVAs are survivor-focused advocates, who support survivors of recent and non-recent rape and sexual abuse to enable them to access the services they need in the aftermath of the abuse they have experienced. An ISVA provides individual support and this will vary from client to client.  

This role is based at the RASASC Guildford office and will work across Surrey. The ISVA must have a full driving licence and use of a car that can be used for work purposes.

You will be part of a dedicated, experienced, and friendly team consisting of Eleven ISVAs. The ISVAs meet fortnightly for peer support and work collaboratively with each other to share knowledge. Each ISVA has a lead area of responsibility in addition to your caseload supporting a range of clients.

You will be provided with monthly clinical supervision and attend monthly one-to-one meetings with the ISVA team leader.

Job Description

• To support survivors of rape and sexual abuse.
• It is the responsibility of the ISVA to impartially advise the client on all options open to them, such as the Criminal Justice System, SARC, GUM clinic and other local services.
• The ISVAs are expected to balance a caseload that includes survivors progressing through the criminal justice process as well as survivors that have decided not to report, or who are no longer in the criminal justice process.
• The ISVA will be based at Guildford RASASC but will be expected to travel throughout Surrey.
• The ISVA is expected to carry out other duties from time to time which are broadly consistent with those in this document, as the job description cannot cover every issue which may arise within the post.

 Key Tasks

· The ISVA will provide a survivor-focused, independent service, distinct from the role of a crisis worker or counsellor.

· Undertake risk assessment and support needs analysis with survivor and develop a support plan for the survivor.

· To provide advice and support across a wide range of issues, such as housing, health and education, that will help to support the survivor and ensure their ongoing safety in the aftermath of the abuse.

· Manage caseload and maintain necessary case files and records including monitoring information as required under funding conditions and by RASASC.

· To provide expert advice and support in relation to issues and the impact of rape and sexual abuse on this client group to other members of the ISVA team as well as the wider RASASC team. 

The ISVA will be required to undertake accredited training specifically designed to support them in delivering this service. This training is delivered virtually and is over six modules. Each module is taught over two consecutive days to minimise the amount of time ISVAs are away.

Personal Specification

Experience:

Essential

• Excellent interpersonal skills and communication skills
• Excellent organisational skills and a proven ability to prioritise workload, including time management skills
• Experience of working with vulnerable people
• Knowledge and understanding of child and vulnerable adult protection procedures and information sharing protocols
• Handling confidential information
• Ability to work on your own and as part of a small team in a busy and challenging environment
• Full driving licence and car that can be utilised for work purposes.

Desirable

• Case Management skills – ability to accurately maintain records
• Crisis management skills – including risk management
• Knowledge and commitment to multi-agency partnership working.
• Experience of delivering presentation/training.
• Experience of working with survivors of rape and sexual abuse and an understanding of the variety of issues affecting survivors

In return, we can offer you 25 days’ annual leave, an additional day on or near your birthday, eight public holidays, additional long service leave of one day a year up to a week’s leave (pro rata) after probation is passed, contributory pension scheme, reimbursement of business travel expenses at 45p per mile and six free trauma related workshops a year.

Application

We are committed to equal opportunities, and we warmly encourage applications from all genders and sections of the community particularly applicants from diverse groups.

Interviews will be held in person on Friday 22nd November  

Please go to our website for more information about the role and for details on how to apply.  

Role: Senior Regional Coordinator (Francophone Africa)

Salary: Location specific, based on global equity scales, Senegal $57,209, Chad $61,976, Niger $59,252, for other locations please enquire

Contract: Permanent full-time, 35 hours per week

Location: Burkina Faso, Cameroon, Chad, Congo, Cote d’Ivoire, DRC, Gabon, Guinea, Madagascar, Mali, Mauritania, Niger, Senegal or Togo

Prospectus is delighted to be working with a UK-based charity that operates globally, to recruit for a Senior Regional Coordinator (Francophone Africa), building relationships with a range of stakeholders to support regional advocacy initiatives.

Building on two decades of work on extractive industries transparency and accountability, the organisation's network of over a thousand organisations from more than 50 countries is campaigning for a just transition to a fairer, cleaner energy future. The organisation's global strategy, Vision 2025, lays out a roadmap for a powerful and connected global network that can challenge the vested interests of oil, gas and mining companies.

Reporting to the Director of Member Engagement, the Senior Regional Coordinator (Francophone Africa) will build relationships to advance regional advocacy initiatives to foster movement building, member growth and diversity. The postholder will lead consultations with members and partners throughout the region, identifying strategic priorities, managing sub-granting and regional fund-raising. The successful candidate will map and coordinate members’ engagement in regional advocacy, and implement monitoring, evaluation and learning practices to inform strategic planning.

To be successful, you will be fluent in both English and French (written and spoken), with excellent relationship building and advocacy skills. You will have experience working with civil society on capacity building and/or natural resource governance and have familiarity with global extractive industry transparency. You will have experience of working with networks or coalitions, with knowledge of the political contact and stakeholder landscape in Francophone Africa.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.  

In order to apply please, submit your CV and Covering Letter. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.

All CVs and Covering Letters must be in English to be considered.

We are currently looking for a CRM Systems Manager to join our IT department on a full time permanent basis.

As part of the Digital Systems team, the CRM Systems Manager is responsible for managing the organisation’s Ticketing, Customer Relationship Management and Fundraising CRM application and associated systems. This multifaceted role covers the ongoing support, training and continuous improvement of the applications.

The System Manager oversees system administration and ensures helpdesk requests are resolved appropriately and efficiently, to maximise system effectiveness and high standards of customer service.

The successful candidate will work across a variety of responsibilities which include but are not limited to: 

• Provide support to Southbank Centre and the resident orchestras on CRM, ticketing and other systems
• Research, plan and implement improvements to CRM, ticketing and other relevant systems
• Deliver training on CRM, ticketing and other systems for Southbank Centre and the resident orchestras
• Supplier management
• Supervise industry standard management and best practice processing of data relating to system database and tools to provide high-quality business information
• Take part in the relevant system communities and keep on top of the latest improvements, issues and ideas
• Support system integration and contribute to the development of Southbank Centre’s information architecture
• Contribute to compliance with relevant legislation (e.g. GDPR), regulation and best practice

To learn more about the role please download the Job Description from our career page.

We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview for this role please indicate this on your application form. Interviews will take place at Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email our People Team and we will be in touch with you to make the necessary arrangements. 

By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. SC is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all.  We pride ourselves in building a supportive environment to enable the development of our staff. 

If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.

Southbank Centre

The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.

Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.

The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.

Our Artistic Mission

The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.

At the Southbank Centre we believe in:

Creating welcoming spaces

• Because upholding respect, safety and belonging is at the heart of vibrant teams and communities. 
• This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.

Making wonderful experiences together

• Because we all contribute to amazing artistic moments at the Southbank Centre.
• This means us all understanding and valuing the different parts we play in creating enjoyment and success.

Sparking new thinking

• Because different views and thought-provoking conversations inspire innovation, learning and growth.
• This means everyone having a desire to learn and being open to evaluating how they think and work.

Benefits & Perks:

As well as working at one of London's most popular and exciting  sites the successful candidate will also benefit from the following:

• A min 5%  employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
• 28 days annual leave, plus bank holidays (pro-rata for part time employees)
• Hybrid working model (3 days office working, 2 days from home)
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% discounts at onsite retail, food and beverage vendors
• Staff ticket offers for Southbank Centre events
• Free entry to Hayward Gallery
• Free/discounted entry with other reciprocal organisations
• Free staff yoga 
• Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
• Season ticket loan
• Cycle to work scheme

The deadline for applications is 23:59 on the closing date for the job posting.