Jobs in Cheam

Who We Are:
Fuel Bank Foundation is the UK’s only national charity dedicated to helping people who can’t afford to pre-pay for their energy, ensuring they aren’t left without heating, light, or the means to cook.

Our mission is to:

• Help people escape immediate fuel crises.
• Empower individuals to stay connected to their energy supply.
• Influence governments, energy suppliers, and regulators to address the root causes of fuel poverty for good.

We are guided by our core values:
Empathy, Collaboration, Commercial Head & Kind Heart, Ambition, Bravery.

Who You Are:
Are you a creative storyteller with a passion for making a real difference? Join us as our Communications Executive and use your skills to help amplify our mission.

About the Role:
As Communications Executive, you’ll play a pivotal role in shaping and delivering our internal and external communications. Collaborating closely with our Head of Communications, you will create impactful content, manage digital channels, engage with media outlets, and ensure our brand and mission resonate with key audiences.

Key Responsibilities:

• Content Creation: Develop compelling written and visual content for multiple platforms.
• Social Media and Digital Presence: Oversee and grow our digital footprint.
• Internal Communications: Foster clear and engaging communication within the team.
• Media Relations: Build relationships with media outlets and secure positive coverage.
• Event Support: Assist in planning and promoting events and campaigns.
• Stakeholder Engagement: Connect with donors, partners, and beneficiaries.
• Brand and Reputation Management: Safeguard and enhance our public image.
• Administrative Support: Provide operational support for communications activities.

What We’re Looking For:

Qualifications, Skills, & Experience:

• Education: Degree in Marketing, PR, Journalism, or related fields is preferred but not essential with equivalent experience.
• Experience: 1-3 years in communications, marketing, or PR, ideally within the charity or public sector.
• Technical Skills: Proficiency in content creation tools, social media platforms, and CMS systems.
• Communication Skills: Outstanding written and verbal communication.
• Project Management: Ability to handle multiple projects and deadlines.
• Creativity: A flair for storytelling and design.

Personal Attributes:

• Empathetic and compassionate.
• Proactive, adaptable, and solution-focused.
• Culturally aware with a passion for social impact.

Why Join Us?
At Fuel Bank Foundation, people are at the heart of what we do. We’re committed to providing a flexible and supportive work environment where your voice matters.

We are proud to be a Great Place to Work and an accredited Living Wage Employer. Benefits include:

• Competitive salary.
• Enhanced pension scheme.
• 27.5 days annual leave (FTE).
• Benenden Healthcare plan.
• Access to Mental Health First Aiders.

Ready to Apply?
If you’re passionate about using your skills to drive meaningful change and want to help us combat fuel poverty, we’d love to hear from you!

#Communications #CommsExec #Comms

Advocating for persecuted Christians in fulfillment of the ACN (UK) Strategic Plan for Advocacy. Working as part of a dynamic and growing team, this post would enable the successful candidate to expand the advocacy outreach of ACN (UK), while supporting the department’s other responsibilities including press and media work, research and article-writing, and the preparation of fund-raising materials (text and visuals).

ACN (UK) is a Catholic charity, supporting persecuted and suffering Christians around the world.

Recovery Practitioner - Harrow

We have an exciting opportunity for a Recovery Practitioner to join one of the largest charities in the country on an initial temporary basis.

This is a rolling contract, where you would be required onsite from 9am to 5pm, Monday to Friday.

This is an exciting opportunity for someone who has dealt with substance misuse issues and is hoping to advance in their career with an organisation that will help them further their personal and professional growth.

Responsibilities:

Assisting clients when they first join the programme and identify the best course of action for their recovery

Minimising the harm that drugs and alcohol do to clients and the larger community

Acting as an advocate for partnership services

Assisting service users with their social (re)integration so they can live meaningful lives by encouraging self-determination, resilience and recovery

Facilitate group sessions to provide service users with structured information at different phases of their recovery

Experience Required:

Possess a thorough awareness of substance misuse issues or have previous experience working in a related field

Possess a solid working understanding of drug and alcohol services, interventions, and best practices

Capacity to successfully manage change while putting the interests of service users first

Recognise the significance of information governance procedures and adhere to all required safety measures

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Recovery Practitioner - Lewisham

We have an exciting opportunity for a Recovery Practitioner to join one of the largest charities in the country on an initial temporary basis.

This is a rolling contract, where you would be required on site from 9am to 5pm, Monday to Friday.

This is an exciting opportunity for someone who has dealt with substance misuse issues and is hoping to advance in their career with an organisation that will help them further their personal and professional growth.

Responsibilities:

· Assisting clients when they first join the programme and identify the best course of action for their recovery

· Minimising the harm that drugs and alcohol do to clients and the larger community

· Acting as an advocate for partnership services

· Assisting service users with their social (re)integration so they can live meaningful lives by encouraging self-determination, resilience and recovery

· Facilitate group sessions to provide service users with structured information at different phases of their recovery

Experience Required:

· Possess a thorough awareness of substance misuse issues or have previous experience working in a related field

· Possess a solid working understanding of drug and alcohol services, interventions, and best practices

· Capacity to successfully manage change while putting the interests of service users first

· Recognise the significance of information governance procedures and adhere to all required safety measures

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Civitas Recruitment are delighted to be working with a fantastic Charity located in Central London focused on a range of social welfare initiatives including poverty alleviation, and upskilling. Their key services include St Joseph’s, which provides education and support for adults with learning disabilities and their families. The Charity is part of a well- established Diocese which supports people of all faiths and none and embraces the wide and varied social needs of those north of the Thames, from Heathrow in the West to Bow in the East. An exciting opportunity exists for a Trusts and Foundations Fundraising Manager to join the team. As the Trusts and Foundations Manager, you will support in the development and delivery of a seven-figure income target from new and existing trusts, foundations and statutory founders. This is a part-time (4 days a week), permanent role with flexible working options. Hybrid and other forms of working can be discussed further. Salary up to £35k, for 4 days work.

Who are we looking for?

Ideal candidates will have a successful track record of meeting income targets. You will have good knowledge of budgeting and financial control and an interest in researching and preparing imaginative funding packages. You will have previous experience in researching potential Trust and Foundations to approach as well directly applying for funds and writing proposals. Experience of planning, analysis and understanding monitoring and evaluation is also essential for this role. You will be well organised, self-motivated and  comfortable using Microsoft packages and be familiar with the use of databases and spreadsheets. Experience with databases such as Donorfy would be a bonus however it is not essential for the role. Your approach to work will be collegiate and you will work well within a team environment as well as taking your own initiative. This is a great opportunity to further develop your fundraising skills in a supportive environment.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.

Recovery Practitioner - Islington

We have an exciting opportunity for a Recovery Practitioner to join a North London drug and alcohol charity on an initial temporary basis.

This is a rolling contract, where you would be required onsite from 9am to 5pm, Monday to Friday.

This is an exciting opportunity for someone who has dealt with substance misuse issues and is hoping to advance in their career with an organisation that will help them further their personal and professional growth.

Responsibilities:

· Assisting clients when they first join the programme and identify the best course of action for their recovery

· Minimising the harm that drugs and alcohol do to clients and the larger community

· Acting as an advocate for partnership services

· Assisting service users with their social (re)integration so they can live meaningful lives by encouraging self-determination, resilience and recovery

· Facilitate group sessions to provide service users with structured information at different phases of their recovery

Experience Required:

· Possess a thorough awareness of substance misuse issues or have previous experience working in a related field

· Possess a solid working understanding of drug and alcohol services, interventions, and best practices

· Capacity to successfully manage change while putting the interests of service users first

· Recognise the significance of information governance procedures and adhere to all required safety measures

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.

Goodman Masson are delighted to have partnered with Ambition Institute, who are currently recruiting for a new People Director.

At Ambition, their vision is an education system where every child can thrive, no matter what their background. They do this by supporting teachers at every stage of their careers through evidence-based professional development.

You will have 3 direct reports, Head of HR, Associate Director of Professional Development, and an internal communications manager. Reporting to the COO, your primary responsibility of will setting the strategic vision for the organisation. With much of the operational responsibilities being handled by the Head of HR, you will be tasked with developing and implementing a professional development strategy that delivers for Ambition. Here, you will be working closely with the CEO, the Executive Committee (ExCo) and the Board of Trustees and so experience of working at this level is key.

Your responsibilities and objectives will be:

• Strategic Leadership
  Lead HR and professional development strategy, fostering DEI and operational excellence, while ensuring high-quality professional services aligned with organisational values and priorities.

• Leadership and Governance
  Provide values-based leadership, supporting organisational effectiveness, accountability, and inclusion, with regular reporting to trustees and executive teams to drive mission-aligned outcomes.

• Organisational Capability
  Advise on people challenges, manage organisational change sensitively, and support complex areas like succession planning to ensure sustainability and growth.

• Employee Engagement
  Enhance employee engagement, culture, and retention, positioning Ambition as an employer of choice, while leading and developing a high-performing HR team.

• Communication and Collaboration
  Promote teamwork and partnership through effective communication and relationship-building, ensuring organisation-wide alignment with people-focused initiatives.

• Data-Driven Insights
  Utilise performance metrics and people data to inform strategic decisions, driving measurable improvements and impactful organisational practices.

Essential Experience:

• Proven success in strategic people and culture leadership roles, working with board level on issues like pay, recruitment, development, DEI, and employment law.

• Strong ability to build collaborative relationships at all levels, leveraging listening, influencing, and coaching skills to engage diverse stakeholders effectively.

• Experienced in leading specialist teams and managing third-party suppliers, ensuring high-quality, cost-effective service delivery.

• Skilled in managing operational priorities, navigating complexity, overseeing budgets, and analysing data to support strategic decisions.

• Excellent communication skills, a collegiate approach to solutions, commitment to evidence-based practices, and effective representation of the organisation.

Desirable:

• Understanding of the English education system.

Salary is £80,000 + Excellent Benefits including generous employer pension contribution of 11%.

London based (near King's Cross) with hybrid and extremely flexible working on offer with presence in the office being once a week.

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

Position Title: Programme Officer - Systems Improvement
Advertising Reference: 2408
Location: London Fields, Hackney
Status: Permanent. 35 hours per week. 
Salary: (Band 4) £35,886.00 per annum, with 3 years of annual salary increment increases. Generous benefits package including annual salary review, 30 days annual leave plus Bank holidays, and 3 days of Christmas closure. 

For over 60 years the National Children’s Bureau (NCB) has been building a better childhood for all.

Our Programme Officer role is vital to the smooth running of our Systems Improvement team’s projects. You will be a key part of our delivery which focuses on supporting multi-agency local area partnerships to improve their SEND systems & processes. In particular, we see a key element of this role as supporting our work which supports local areas to improve inclusion in all of their educational settings.

Programme Officers are given discrete elements of projects to lead and deliver with engagement from other team members and an identified project lead. One day you might be co-facilitating a focus group with parent carers to understand the current strengths and challenges of co-production in a specific local area; and the next, analysing a local area’s data to shape the next steps of a project improving outcomes for children with special educational needs and disability. 

This role will support the delivery of and take responsibility for identified elements of NCB and Council For Disabled Children’s (CDC) multi-agency SEND Systems Improvement contracts, which aim to improve practice and in turn influence policy. You will work with a variety of stakeholders including the Department for Education, Parent Carer Representative bodies and Integrated Care Systems from across England alongside local authorities working collaboratively to ensure the best outcomes for children and young people.

Applications close at 08:00am on 5th December

Please quote the job title and reference number in your application. CVs will not be accepted.

Assessment and interviews to be conducted on 12th December. Please note that only shortlisted candidates will be contacted.

*Please note - this role my close early if high number of applications are entered. Please enter your application as early as possible.*

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

NCB is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, political opinion, marital status, pregnancy and maternity, paternity, and carer status.

No agencies please.

About Us

The British Board of Film Classification (BBFC) is an independent not-for-profit organisation and the UK’s authority on age ratings for films and digital content. Our mission is to empower audiences, especially parents, to make informed decisions about what their families watch. We are at the forefront of regulatory policy, advocating for the protection of children in an evolving digital landscape.

Please note that this role can be offered on a 4 day per week or 5 day per week basis. Candidates are encouraged to apply and discuss further at application stage.

The BBFC is at an exciting time in its journey, working in partnership with regulatory bodies around the world to establish a new organisation that uses the power of AI to respond to the ever-changing need to provide locally recognisable ratings on media and digital content globally. The BBFC is also developing a bespoke AI tool to identify and tag content issues, with the potential to bring large-scale efficiencies to the classification process domestically and globally. Through a new trading subsidiary, the BBFC will deliver the culmination of over seven years’ work, developing new technologies to improve how we view content and represents a major opportunity to reshape content classification, making it more cost-effective, faster and globally scalable. The Chief Financial Officer will play a pivotal role in the roll-out and development of our new ventures.

The Role

The Chief Financial Officer will be responsible for providing strategic leadership across finance and the broader strategic growth of the BBFC. Reporting into the Chief Executive Officer and as part of the ELT, your responsibilities will be as follows:

• Lead the delivery of all required financial resources and advice to enable the highest quality services to internal and external stakeholders
• Lead and engage in strategic discussion and decision-making as member of the Executive Leadership Team and other governance committees
• Work with internal and external stakeholders in the roll-out of the BBFC’s new AI tool and commercial trading subsidiary
• Provide management information and analysis of the BBFC’s actual and forecast financial performance, providing a business partnering service to colleagues; producing concise and meaningful commentary on performance against agreed targets and comprehensive risk analysis
• Manage the BBFC finance team (2 staff), supporting in mentorship, training and skills development
• Build and contribute to external networks and commercial partnerships, building on BBFC’s reputation, and ensure that BBFC learns from and builds on best practice
• Accountability for the organisation’s financial accounts and the other statutory financial information
• Act as the main point of contact for external Auditors, HMRC, Banks, Investment Managers, Suppliers and any other appropriate body to ensure the BBFC’s financial and commercial interests are protected
• Ensure compliance with current UK legislation, including the Companies Act, HMRC regulations, and any other relevant legislation. Maintain a register of policies

About You

• You will be an experienced Finance Director, Chief Financial Officer or equivalent.
• You will be a qualified accountant (CCAB or equivalent) or qualified by experience with extensive relevant experience in a similar role
• You will have experience in operating at executive leadership level, including working closely with C-Suite level individuals and Board members to oversee financial strategy for an organisation
• You will be proactive in identifying solutions and be able to make decisive values-based decisions
• Experience of working with investors and raising funds desirable
• Candidates from all sectors are encouraged to apply

What’s on offer

• Salary of c. £100,000 per annum dependent on experience
• Employers’ pension contributions up to 15% depending on age and length of service
• Hybrid working of 2 days per week in the office and remainder up to you
• Part-time or full-time working options available (4 or 5 days per week)
• 25 days annual leave per year + bank holidays (rising 1 day per year of service up to a maximum of 30 days)
• Contributions to health costs including dental, sight, and health screenings
• Free weekly staff screenings of films and partial costs of cinema tickets and streaming sites covered

Ivy Rock Partners are partnered exclusively with the BBFC in the recruitment of its Chief Financial Officer.

Please apply below or contact Holly Arrowsmith for further information.

Ivy Rock Partners is proud to be working with CILEX in recruiting a new Chief Financial Officer, which will suit any candidates looking for a predominantly remote/working from home model. ( also option of 4 days per week)

CILEX is the professional institute for specialist criminal, civil and family lawyers and for paralegals. With over 17,500 members we are the second largest professional body in England & Wales as well as being in many dimensions the most diverse of the legal professions.

CILEX earns its income from a combination of membership fees, qualification-based education, examination fees and income from training and other products and services to employers of legal professionals and higher and further education partners. In addition to its annual revenues of c.£11m the institute holds assets of c. £10m of which c. £7m is managed by Barclays Wealth. The finance directorate combines the finance, compliance, IT and HR functions.

Since 2018 CILEX has been following a radical strategic plan that aimed to transform the standing of the profession to cement its equivalence to solicitors that was granted in changes made in legal services legislation from 2007 – 2014 by:

• Working with government and regulators to remove the final legislative and regulatory barriers to genuine equivalence.

• Developing a new qualification and apprenticeship standards that deliver a product better aligned to market requirements.

• Expand the membership proposition.

• Grow the institute through a programme of acquisition and product development

• Changing the delegated regulatory arrangements that govern the profession

• Transform the operating model and supporting technology that delivers our products and services

As we near the end of this transformation programme we have been making significant changes to the leadership and organisation of the institute to both improve accountability and ownership of performance and to build a culture that empowers leaders to deliver against a clear set of strategic goals agreed by the Board.

We now look to appoint a Chief Financial Officer who will report to the Chief Executive with a very specific brief aimed at ensuring we can maximise the return from the very significant investments we have made in product and technology and the recent acquisition of the Institute of Paralegals.

Key Accountabilities:

• Enhancing the capability of the finance function to operate independently of direct supervision in the day-to-day execution of core activities, processes and reporting

• Ensuring that the supporting technology is fit for purpose and enables the minimum amount of ‘double handling’ or reprocessing in core finance processes

• Taking ownership of working capital and developing a programme of debt re[1]payment that strengthens our balance sheet and enables further investment in product and technology

• Ensuring that the IT department and the core systems it supports are fit for purpose and exploited to the maximum to deliver lowest cost technology support for products and services

• Maximising the return from our cash assets over the long-term

• Ensuring a successful annual audit and the preparation of the Annual Report & Accounts

• Ownership of the risk appetite, risk management process and internal audit

• Ownership of the annual plan and budget process and the reporting of performance to the executive and the Board.

Direct Reports:

• Head of Finance

• Head of IT

• Head of Compliance

• Head of HR

The CFO is a senior member of the Executive Team and attends Board and the finance and audit and risk committee. They have a dotted line reporting relationship with the Chairs of both these committees.

Personal Capabilities:

Essential:

• A strong commercial understanding and experience of being a finance leader in a commercial environment.

• Fully qualified status (ACCA, CIMA or equivalent)

• An appreciation of operating and reporting systems and how to exploit their full potential

• Collegiate, approachable and willing to get involved in order to get things done

• An effective team coach and leader, able to set standards and help teams embrace and achieve them

• Able to work with a remote team that gets together occasionally.

Desirable:

• Experience in professional services

• Experience integrating financial system

Application Timetable:

• Application Deadline: Tuesday 3rd December 2024
• Shortlisting: Friday 6th December 2024
• First Stage Interviews: Monday 9th and Tuesday 10th December 2024
• Final Stage Interviews: 16th and 17th December 2024

​For more information about the role, please contact Phil Southern at Ivy Rock Partners for a confidential conversation.

Ivy Rock Partners is delighted to partner with a globally renowned institution in search of a Senior Finance Business Partner. This exciting opportunity is an initial 3-6 month contract with scope to go permanent, ideal for a driven finance professional ready to take on a pivotal role in a dynamic, high-performing team.

The Role

As a Senior Finance Business Partner, you’ll bring your expertise to two key faculties, providing strategic and financial leadership. Acting as a trusted advisor to senior stakeholders, you’ll ensure that finance sits at the heart of decision-making processes. This is a role where you can make a real impact, combining strategic insights with hands-on financial management to drive operational and academic success.

What You’ll Do

• Take ownership of forecasting and reporting cycles, ensuring faculty income and expenditure budgets are both accurate and actionable.
• Provide expert financial analysis and insights to inform strategic decisions.
• Build and maintain strong relationships with senior stakeholders, offering rigorous challenge and assurance across financial activities.
• Develop and implement tools for budgeting, costing, and forecasting, seamlessly integrating them into existing processes.
• Drive financial literacy and process improvements across the faculties, embedding best practices and ensuring robust financial controls.

What We’re Looking For

• Essential Skills & Experience: A professional accountancy qualification (ICAEW, ACCA, CIMA, CIPFA, or equivalent). Proven experience in management accounting and finance business partnering. Exceptional analytical skills, with the ability to communicate complex financial information clearly to non-finance stakeholders. Advanced Excel proficiency and strong financial systems expertise. A track record of engaging with senior stakeholders and operating under pressure to meet deadlines.

• Desirable Skills: Knowledge of financial systems such as Business World/Agresso/Unit 4. o Line management experience.

Why This Role?

• Competitive salary
• The chance to contribute to the success of world-leading faculties.
• A flexible working environment based in central London, with the opportunity to work remotely part of the week.
• The ability to grow your professional network in a globally recognized institution.

Please get in touch with Megan Hunter for a confidential conversation about the role.

Job Title:Technical Lead

Reporting To: Director of IT and Data Security 

Location: Hybrid (Our offices are based at Phoenix Brewery, W10 6SZ)

Contract: Full Time, 12 Month Fixed Term Contract 

Salary: Up To £65,000

Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Competitive pension;
• Remote and flexible working;
• Excellent opportunities for training and career progression.

Closing date: 13th December 2024

Job Purpose

Create and operate MHI’s technical capability to create and manage products and services. Do so whilst balancing the needs of product, engineering, security and compliance.

Main Responsibilities

Primary

• Develop a set of appropriate methodologies and standard patterns for delivering new products and services. Ability to create quick mock-ups and prototypes.
• Employ aspects of product management, solutions architecture, technical design and testing practices. 
• Consider products and services with respect to their lifespan, expected change frequency, support and maintenance requirements.
• Know how to deliver value quickly without compromising security and data protection concerns. 
• Expert knowledge of a range of technologies and languages, with the ability to be hands on and lead a small team of engineers. 
• Ability to consider and select the most appropriate technologies by considering trade-offs, implications, constraints and the needs of the organisation.

Leadership and people

• Inspire technical members of staff, help them grow and follow best practices consistently.
• Manage the concerns of interested parties (internal and external).

• Align all activities to MHI objectives and short term priorities, develop work plans to ensure resource allocation to meet needs.
• Lead on solutions and drive initiatives, ensuring the team delivers on projects

Ways of working and team culture

• Work with the Director to embed the delivery methodologies across the team and organisation.
• Encourage better ways of working to aid ‘shift left’, compliance, automated change and release Where necessary, work to change the mindset and get team buy-in
• Challenge the status quo and manual processes, identifying initiatives to remove bottlenecks
• Ensure best practice followed for implementation, test and verification, change and release
• Apply a culture of continuous improvement based on cost and benefit

Service delivery

• Take on ownership of projects as required
• Define KPIs and metrics to improve observability and drive improvements

• Create a system that keeps the Director informed of progress and issues.
• Ensure service excellence across all MHI staff and data services
• Define project deliverables (definition of done, acceptance criteria) and overseeing delivery. 
• Manage internal and external stakeholders, and represent the Technology Team in partner/supplier meetings.
• Contribute to the selection and due diligence of supplier contracts

Security and data governance

• Ensure development and run best practices are followed and aligned with our ISMS.
• Where required, contribute to cyber registers, documentation and audits (may include ownership and key deliverables strongly tied to IT domain).
• Contribute to data custodian responsibilities 

Person Specification

Essential 

• Knowledge of coding concepts and structures. 
• Experience in one or more of the following: 
  • Core cloud concepts, architectures and best practices (AWS preferred).
  • Ability to act as a data custodian for high-value data, awareness of security and compliance obligations, control options
  • Terraform and/or Cloudformation
  • Github, github actions
  • Docker, Kubernetes
  • Amplify
  • React, node.js, next.js
  • Python, exposure to other languages beneficial (e.g. Java/Kotlin)
  • DynamoDB, mongoDB, RDS
  • Working knowledge of systems lifecycle and the ability to work with key stakeholders
  • Knowledge of single sign on, federated identity and related protocols
  • OKTA
  • Monitoring and troubleshooting
  • Knowledge of high availability architectures
  • CRMs (we use Salesforce)
  • Google Workspace
  • Atlassian (JIRA, Confluence)
  • Mac/iOS and Chrome OS/Chrome Enterprise
  • Understanding of encryption technologies, symmetric/asymmetric, TLS
  • Understanding of RESTful APIs and LTI
• Project management and/or service creation experienced
• Excellent documentation skills
• Experience of supporting critical IT systems
• Excellent communicator both written and verbal
• High problem solving ability, ability to work independently and with ambiguity
• Discipline to stick to development and security best practices and hold ground, whilst remaining pragmatic
• Must have a drive for continuous learning, be committed to learning new skills and/or passing certifications. Must keep up with industry trends and technologies
• Comfortable performing a wide range of activities, including stretching to new skill/experience areas.
• Ability to manage own time, confirm priorities and expectations
• Independent worker, but knows when to ask questions, but comfortable working with the wider IT and Security Team whole organisation
• Creative thinker, but understands the importance of seeing a piece of work through to the end and on time.
• Decisive, proactive, knows when to check the boundaries. 

Desireable

• Good University Degree (thinking skills valued over subject)
• Exposure to ITIL (ITIL Foundation or higher preferred)
• Knowledge of ISO 27001 controls and CyberEssentials + 

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

Job Opportunity: Carer's Assessment Caseworker

Are you passionate about supporting unpaid carers and making a real difference in their lives? Our client, a well-established charity, is looking for a dedicated and empathetic Carer's Caseworker to join their dynamic team.

• Role: Carer's Assessment Caseworker
• Organisation Type: Charity
• Location: London (Hybrid Working)
• Salary: £15+ per hour
• Employment Type: Full-time, temporary (37.5 hours per week)

Role Overview: As a Carer's Caseworker, you'll provide essential support to unpaid adult carers by conducting assessments, developing individualised care plans, and partnering with local organisations to raise awareness of carers' rights. This role plays a key part in ensuring carers receive the emotional, practical, and financial assistance they need to manage their responsibilities.

Key Responsibilities:

• Conduct thorough carer assessments and create personalised support plans in line with the Care Act 2014
• Assist carers with applications for financial support, including Carers Personal Budgets
• Provide emotional and practical support, particularly during crises
• Facilitate carer support groups and events (occasional evening events may apply)
• Build partnerships with local authorities, NHS bodies, and organisations to raise awareness of carers' needs
• Maintain accurate case records on Carers Network and Local Authority databases (e.g., Mosaic)
• Contribute to reports for management and external funding bodies

The Ideal Candidate:

• Experience working with diverse clients and managing their own caseload
• Strong IT, organisational, and administrative skills to be able to navigate multiple systems
• Knowledge of issues affecting unpaid carers and relevant legislation, such as the Care Act 2014
• Proactive, detail-oriented, and committed to high-quality support services
• Experience in outreach, networking, and partnership-building
• Passion for supporting the mission of a growing charity

If you're ready to make a real impact and improve the lives of unpaid carers, apply today for an immediate start!

How to Apply:

To apply for the Caseworker role, please reply and upload your CV quoting reference SOH81485 and we can provide more information to you.

We eagerly await your response.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

To lead, co-ordinate, manage and expand our Community Wellbeing Team services for children and families and to ensure the smooth running of these services. To jointly oversee the delivery of services from the Phoenix Youth Centre by YMCA East Surrey and by other partner organisations.

 Service Management & Development

• To develop, oversee and expand existing service provision to meet the requirements of the EWMH services contract with Surrey Wellbeing Partnership. Services will be designed around the iThrive framework to deliver information, advice and early intervention for children, young people and families. They will build on existing YMCA East Surrey services.

• To work with the EWMH Manager to develop and implement a business plan across community services.

• To manage a team of practitioners and an office administrator, including carrying out regular one-to-ones, annual appraisals, setting objectives and development and training.

• To be the first point of operational contact for the Community Wellbeing Team, including supporting practitioners with risk management and reporting.

• To work collaboratively and effectively with partners across the Surrey Wellbeing Partnership and Mindworks Alliance to keep up to date on and respond to local and emerging needs, to take referrals or refer on/signpost and to share good practice.

• To promote and publicise the Community Wellbeing Team and EWMH services among relevant agencies, referrers, service users and potential service users.

• To manage administration linked to the recruitment and induction of new staff.

Service Delivery/Administration

• To manage referrals into the Community Wellbeing Team and ensure that appropriate data is recorded accurately and kept up to date.

• To liaise with families and other professionals about referrals and service provision.

• To jointly oversee the Phoenix Youth Centre so that it is staffed and appropriately maintained to support delivery of both YMCA East Surrey services and services delivered by other organisations.

• To report to and liaise with the EWMH Manager regarding the delivery of the service. • To ensure that client complaints are investigated and dealt with appropriately.

• To work with the EWMH Manager to identify and manage safeguarding and other risks and to liaise with the Designated Safeguarding Lead in line with YMCA East Surrey protocols and team operational process.

• To contribute to the development and delivery of training and parent/carer workshops as and when required.

Service Monitoring & Evaluation

• To set up and maintain appropriate record keeping systems in line with data protection requirements.

• To ensure service outcomes and outputs are effectively monitored and evaluated and prepare service statistics in conjunction with EWMH Manager and Mindworks Delivery Manager.

• To produce reports on activity, impact and outcomes plus provide input to the wider YMCA East Surrey Annual Impact Report.

• To produce client case studies for internal and external communication purposes.

Other

Occasional evening work required (with a corresponding later start time or possibility to claim time off in lieu).

• Any other duties are required to be performed within the grade and renumeration of the role.

• We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults). We require you to understand and demonstrate this commitment and attend any required training.