Jobs in Camberley
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Digital Experience Lead
We are looking for an enthusiastic and motivated individual to join the digital marketing team.
This is a home based role and applications from individuals who are seeking flexible working options are welcomed.
Position: CE313 Digital Experience Lead
Location: Homebased, UK Nationwide, however, occasional travel will be required as part of this role (May include team meetings or other work-related meetings)
Hours: Full-time, 35 hours per week (flexible working available)
Salary: Circa £46,800 per annum (inner London weighting £3,950 per annum or outer London weighting £2,100 per annum may be applied in accordance to where you live)
Contract: This is a fixed-term contract for 12 months
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: 14 July 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interview Date: To be confirmed
Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.
The Role
Reporting to the Head of Digital Marketing, the Digital Experience Lead will help to make a mark on the transformation and future proofing of all Stroke Association websites and microsites whilst helping the digital marketing team to maximise income, supporter recruitment and retention too.
Key responsibilities include:
· Ensure a consistent user experience across all sites.
· Work with the in-house website manager, UX manager, SEO, Content, agency as well as design and development teams to embed our brand and digital guidelines
· Set the standard for website journeys through UX, content production, SEO and website management.
· Support our website experience managers to edit and approve submitted website designs and content within an SLA.
· Be responsible for website governance
· Champion Search Engine Optimisation (SEO) ensuring our website content follows best practise and considers our Search Engine results pages (SERPs) position.
· Provide guidance and technical support to help internal users make the most of existing digital platforms and adopt changes to digital solutions and processes.
· Bring together and manage the optimisation of all sites including our main website and third party microsites
· Lead on the organisation’s analytical and tracking tools
· Lead on the development of digital partnerships
· Line management of your allocated team members
· Set standards for design, development and delivery of digital products and services
About You
You will have experience of:
· Advising on the effective strategic development and utilisation of digital products for marketing and communications.
· Development, delivery and management of digital products and strategies which support organisational goals and objectives.
· Actively championing continuous improvement and data-informed
· Decision making, test-and-learn.
· Successfully developing digital strategies which support organisational objectives and increase traffic and revenues.
· Line management and cross-functional, multi-disciplinary teamwork.
This role requires some travel for team away days.
To fulfil the role, you must be resident in the UK and have the right to work in the UK
When you click to apply, you will be able to see the full responsibilities and person specification for further
information on the role.
Please submit your CV and a covering letter of no more than two pages demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience. Please state any preferences for flexible options in your covering letter.
About the Organisation
Stroke Association. Rebuilding lives after stroke.
When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.
We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.
We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.
We’re working to improve the diversity of our team. Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.
We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities.
Every five minutes, stroke destroys lives. Help us rebuild them and join our team.
In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!
You may also have experience in areas such as Digital, Digital Marketing, Digital Service, Digital Media, Digital Experience, Digital Marketing, Digital Service, Digital Media, Digital Officer, Digital Marketing Officer, Digital Service Officer, Digital Media Officer, Digital Experience Officer, Digital Marketing Officer, Digital Service Officer, Digital Media Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Are you a commications officer looking for your next challenge?
Respect is a pioneering UK domestic abuse charity, leading the development of safe, effective work with perpetrators, with young people who are abusive and with male victims. We are looking for a Communications Officer to increase our public profile and support our digital marketing and communications.
Respect supports frontline organisations across the UK, so that together we can end domestic abuse.
Our work is wide ranging: we offer accreditation of specialist services; we provide training for individuals and organisations working in the sector; we work in partnership with others to innovate and develop practice; we provide two helplines to enable service users to get the help and advice they need; we lobby influencers to improve policy and practice; we support up-to-date research undertaken by specialists in the field; and we fundraise to ensure important work continues to happen.
Respect are recruiting for a Communications Officer that sits within our Influence function. Respect has seen rapid growth over the last few years, our staff team runs a range of projects and core activities and have ambitious plans for further growth and influence. The Communications Officer role is focused on supporting Respect’s communications across our projects and externally and is based within the Influence team.
With a General Election taking place on 4 July we are lined up to influence the incoming government. Respect’s manifesto Stopping Domestic Abuse sets out our asks and we are pleased to note the commitments in the Labour manifesto which states: “For too long, violence against women and girls has been ignored. Our landmark mission to halve violence against women and girls in a decade will require a national effort. We will use every government tool available to target perpetrators and address the root causes of abuse and violence”.
I hope that you will be interested in joining us at an exciting time to help deliver our strategy Stopping the Harm, and create a world where everyone is free from domestic abuse.
We would particularly welcome applications from individuals from a wide range of backgrounds and across all protected characteristics, particularly from people from the following under-represented groups on our staff team:
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Black and minoritised people
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Disabled people
We always welcome and support applications from those who have personal experience of domestic abuse.
For further information please visit our website.
CRM Quality Assurance Specialist
Job reference: REQ000765
This is a Fixed Term Contract for 12 Months.
£36,486 pa
Woking GU21 4LL / Hybrid Working
This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.
Right now, the planet is under threat like never before. But there is hope. At WWF, the world's leading environmental charity, we are dedicated to reversing nature's decline. For over six decades, we've been at the forefront of protecting and restoring our natural world. Facing the urgent challenges of climate change, unsustainable food systems, and habitat loss, our mission is vital.
We're embarking on a transformative multi-year programme, with data and technology at its heart, to deepen our engagement with supporters and enhance our impact. To do this we are building a new CRM platform that can support a growing supporter base as well as enable them to enjoy more opportunities to be involved in what we do.
WWF-UK is seeking a dedicated and experienced CRM Quality Assurance Specialist to join our Supporter Income & Engagement Department.
About the Role
As a CRM Quality Assurance Specialist, you will play a critical role in ensuring the quality and reliability of our new customer relationship management (CRM) system and documentation during the Implementation and Business Change stages. You will work closely with the Business Analyst and CRM Business Change Manager, evaluating processes, creating documentation, helping to write test scripts, report and monitor bug fixes while supporting User Acceptance Testing (UAT), and helping to implement best practices to enhance the overall effectiveness of our CRM platform.
Key Responsibilities
· Aid in the creation of functional, technical or test documentation.
· Address user inquiries, troubleshoot issues during UAT, and offer solutions to enhance user proficiency.
· Create and execute test plans, test cases, and scripts to validate system behaviour.
· Collaborate with our delivery partner to address defects and ensure timely resolution.
· Create and maintain the accuracy of information on the CRM SharePoint hub.
· Aid the Business Change manager in documenting and measuring the benefits that are linked to each of the delivered requirements, collating measures and KPI results and documenting these to aid in communication of the benefits being realised.
· Aid the Business Change Manager by creating training materials.
About You
· You have proven experience in Quality assurance, testing, or business change.
· Familiarity with CRM platforms, especially Microsoft Dynamics, will be an advantage. You have excellent communication and collaboration abilities, and experience of working on a large-scale project with external suppliers.
· You have experience of using tools such as Azure DevOps or Jira to manage system requirements, testing or deployment
· You have an eye for detail and have experience in writing end-user documentation
Location & Flexibility
This role has a UK based contract and as such, you must have the right to live and work in the UK. You’ll be required to work at your contracted office which will be: The Living Planet Centre, Woking, Surrey, GU21 4LL and will need to be able to commute to this location. WWF-UK operates a hybrid working arrangement with a minimum of 20% of contracted hours collaborating in-person with colleagues each month, with the balance being worked from home.
How to Apply
If you are passionate about our planet and want to be a part of the solution, apply today!
Please click on the link and apply via our website by submitting a copy of your up-to-date CV and Supporting Statement to highlight what makes you a good fit for us.
WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.
Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.
WWF-UK believes anyone who is involved in our work or connected to it, especially children, should be safe from harm. Our first priority will always be to safeguard anyone at risk of harm or abuse. WWF-UK operates robust recruitment practices to ensure candidates for all roles are suitable. Our process includes values-based questions during interviews and annual performance reviews, reference checks that we verify orally, criminal records checks (at the appropriate level) and pre-employment declarations. We do not tolerate any form of abuse or exploitation and act robustly to any allegations or concerns.
Our world needs you like never before. We are the first generation to know we are destroying the world, and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.
Harris Hill is working with an arts based charity, who in turn are looking to recruit a freelance Fundraising Consultant for 6 months, 3 days per week on a remote basis.
Scope:
To grow the charity’s fundraising ambitions and meet annual and long-term fundraising targets
To make new connections, new alliances and spread the ambitions of the charity, in order to meet the annual fundraising targets which provide unrestricted funding for the core activities of the Foundation.
Duties:
Lead on the growing relationship portfolio of Funders and Benefactors
Act as the first point of contact for the organisations Funders and Benefactors
Contribute to efficiency and effectiveness of the charity Structure/Governance in line with Trustee Meetings.
Contribute to the annual planning and reporting process, providing regular updates of progress against objectives
Lead, attend and assist with events and meetings with support as appropriate
Act as an Ambassador for the organisation.
Help develop mid-long term Funding Strategy that provides economic sustainability for the Charity for the next 5 years
Build strong relationships with a portfolio of new prospects and pipelines.
This role will ideally have you invoice the client directly for your time, so possible OUTSIDE IR35 available. Please talk to us if you would like to learn more about this opportunity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Known internally as My Recovery Platform Executive
Contract Type: 12 months fixed term
At Help for Heroes, we believe those who serve our country deserve support when they are wounded. Every day, men and women have to leave their career in the Armed Forces as a result of physical or psychological wounds; their lives changed forever. We help them, and those still serving, to recover and get on with their lives.
And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).
As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:
Innovative – Collaborative – Authentic – Resourceful – Energetic.
We have an incredible opportunity for a My Recovery Platform Executive to join our team.
Please see below for more information on what just might be your future role.
About The Role
My Recovery is a platform that provides our beneficiaries with a single source to access Recovery support tools.
The post holder will manage the day to day delivery and co-ordination of our My Recovery platform ensuring content planning, programming and commissioning to deliver an engaging and effective experience for users both existing and new beneficiaries.
Deliver product enhancements & developments for My Recovery, liaising with Eclipse platform team sand external agencies/providers (Giant, OLM & JustGo)
Support the evaluation on going (both Analytics and user research)
Manage the user experience, leading improvements across the platform to deliver the best journeys and engagement including all platform content.
Support the reporting up to Recovery leadership, Exec & Trustees
About You
We are looking for someone with the following skills:
- At least 1 years’ experience of digital product management
- Fully responsible for running and managing content creation plan
- Able to report on all key web and users metrics and propose improvements to achieve. Experienced with Google Analytics.
- Experience sourcing user feedback on digital products, and then how to use this insight to improve experience
- Demonstrable and Exceptional project management skills – a real starter finisher used to getting the most out of internal teams and external agencies.
- Good understanding of website UX
Please see the job description for more details about the role.
The Network Lead plays a central role in helping us achieve our vision to end the need for food banks in the UK. This is a varied, proactive and fast-paced role that involves representing the Trussell Trust on policy and public affairs in the region/nation, the leadership of a dynamic team of area managers that supports the network of food banks in the region/nation to deliver emergency food, and the coordination of projects and partnerships to support the food banks in our network to reduce the need for their services locally.
Role responsibilities
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Strategic Leadership: Manage the delivery in the region/nation of food bank operations and key strategic projects that are part of the Trussell Trust’s five-year strategy to end the need for food banks.
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Projects and partnerships: Build partnerships and develop projects with organisations to develop and build services and systems that help end the need for food banks, including working with food banks to ensure that local churches (including church leaders) are connected to and have an understanding of the importance of ending the need for food banks in local communities.
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Policy and public affairs: Engage with a wide range of external bodies, including elected representatives, faith and community organisations, and research bodies.
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Team Leadership: Provide leadership, support and line management to the area managers.
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Risk Management: Ensure consistent quality assurance of food banks across the region, in line with guidance from the safeguarding and quality team at the Trussell Trust, and support area managers to deal with complaints and manage food banks with high risks.
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Cross-organisational working: Act as a liaison between the area team, the wider operations team, and other directorates, managing the flow of ideas and feedback to positive effect.
Person Specification
Technical skills and minimum knowledge:
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Confidently represent the Trussell Trust with a range of stakeholders, including elected representatives, and effectively manage the roll-out of the organisational strategy in the region/nation.
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Knowledge and experience of policy and public affairs, including a track record of successfully influencing politicians and key decision-makers to achieve strategic goals.
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Knowledge and experience of community development or local service provision.
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Experience of managing projects and partnerships, from inception to evaluation, to achieve strategic goals.
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Experience of team leadership. line management and supervision, including dealing with performance issues and using coaching skills.
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Competent and efficient use of IT, including the main Microsoft Office programs and database management.
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This role will require an appreciation and understanding of the significance of Christian faith within our food bank network, and the ability to build effective relationships in contexts where Christian faith plays a major part, and in which people of all faiths and none collaborate to make a difference together. Food banks in our network are typically governed by or run in partnership with local churches from across a wide range of denominations and traditions.
Behaviours and competencies:
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Demonstrate a commitment to the values of the Trussell Trust
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Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds
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Excellent communication and interpersonal skills, particularly listening skills.
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Role models inclusive behaviour, values and leadership
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Confident, resilient and self-motivated team player
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Well-organised and able to juggle competing priorities.
The client requests no contact from agencies or media sales.
Are you seeking your next Head of Residential Care opportunity? Do you have previous experience in overseeing a large professional team and multi services that specialises in supporting and protecting people living with complex epilepsy and healthcare needs?
We are delighted to be working with The Meath, to recruit an experienced Head of Care for an initial period of 6 months.
The Meath is proud to offer a world of possibilities for the people that they support as well as opportunity, learning and progression to their teams. The Meath’s beautiful manor house, together with their high-needs facility, Bradbury House, and the Meath Skills and Enterprise Centre, are all set in landscaped grounds. A few minutes’ walk from the centre of Godalming and a stone’s throw from Godalming railway station. They are in a superb location, affording easy access to local amenities, whilst also offering peace and tranquillity.
Your role would be to oversee the care services, providing line management, guidance and advice in all areas of standards, legislation, CQC requirements, safeguarding and KLOEs. Support the Registered Service Managers.
Your duties as the Head of Care, will include, but not be limited to:
- Act as The Nominated Individual for The Meath and the point of contact for the CQC.
- Operate as a member of the SMT in the implementation of senior management decisions, sharing KPIs, business goals and The Meath Values.
- Ensure The Managers maintain current knowledge of CQC compliance and cascade required information to all staff.
- Support the implementation of “I” and “we statements”.
- Report to and take a proactive part in the Health and Social Care Sub-committee of board of Trustees and support delivery of recovery plans.
- Keep CEO informed of all safeguarding incidents.
- Monitor staff numbers and rotas to ensure that The Managers are maintaining safe numbers of support and that 1:1 additional hours are provided.
- To supervise and manage the registered Managers and lead the Managers’ team meetings and briefings.
- Monitor and guide the Managers to maintain paperwork required under legislation, e.g. CQC framework assessment requirements, MCA, DOLs and Safeguarding.
- Regularly attend all services, to monitor standards and provide feedback to the Managers as appropriate.
- Encourage communication and best practice by promoting an open environment for discussion providing the opportunity for constructive feedback.
- Be available in emergency situations to assist and support The Managers.
- To be conversant with and implement the Meath policies and procedures, taking an active role in their review and ensure they are adhered to.
- In collaboration with the Head of Risk and Compliance, oversee the annual KLOE audit process and ensure actions are completed effectively.
Essential:
- Must hold an appropriate Health & Social Care qualification, QCF Level 5.
- Understanding of the fundamental standards and KLOEs
- Knowledge of the safeguarding regulations and required notifications to CQC
- To be able to ‘hit the ground running’.
- To be able to communicate with the general public, trustees, professional bodies, and all other parties both written and verbal.
- Knowledge and experience using Microsoft programmes and Outlook calendars.
- Experience in managing a number of services and multi-disciplinary staff teams.
- Experience with MCA and DOLs and be able to guide and mentor managers through the process.
- To be able to present KPI’s and adjust information sharing alongside trends and changes.
- Experience of inspection process with CQC.
Desirable:
- Experience in developing multiple teams to a high standard and achievement level, instilling a culture of performance and teamwork
- Experience in employee relations issues
- Previous experience in change management within the care sector.
- 3 years in a senior management post in the care sector.
What’s on offer:
You will be entitled to an excellent benefits package and enjoy a great working environment and practices:
- Excellent salary - up to £65,000 per annum.
- 25 days annual leave (plus bank holidays)
- Generous pension Scheme – employer 7% contribution / employee 5% contribution.
- Health policy (cash back policy for optical, dental, therapy treatments & consultations).
- Free on-Site Gym
- Godalming station less than 5 mins walk away / free car parking on-site.
- DBS free of charge.
- Free on-site parking.
- Enhanced company sick pay.
- Employee referral programme
Make-A-Wish UK is looking for a Wish Discovery Coordinator who has experience managing volunteers, ensuring an excellent service is given at all times, and confident with data entry using CRMs, ensuring that attention to detail is of a high standard.
Volunteers play a vital part in enabling us to provide a magical wish journey experience for our wish children and their families. The Wish Discovery Coordinator role will be responsible for managing and engaging our network of Wish Makers, Wishgranting Office Volunteers and Interpreters, in line with our values and behaviours. The Wish Discovery Coordinator will be responsible for ensuring we are providing fully inclusive tools and resources to enable Wishgranting-related volunteers to conduct their roles. This role will support the wish journey process and will be ensuring set targets for Wishgranting volunteer activities are met.
Right now, more than 60,000 children in the UK have been diagnosed with a critical condition*, changing their lives and the lives of their families forever. For them, the joy of childhood is brought to an abrupt end with treatment plans, appointments and worry taking over. The power of a wish revives a childhood stolen by critical illness. It brings light and joy to children and their loved ones, leaving a profound and lasting impact on all their lives.
But Make-A-Wish UK can’t be that light for everyone. It takes a community of dedicated volunteers, supporters and donors to help these children feel like children again. We’re looking for people like you to contribute to our collective mission of granting a wish to every eligible child.
Make-A-Wish UK strives to be a magical, inclusive and inspiring place to work. You will be joining us at an exciting time as we launch our ambitious new strategy which will, ultimately, enable us to reach more children and young people who are eligible for a wish.
You can find the full job description for this role here.
Key Responsibilities:
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You will be managing a caseload of up to 200 active volunteer activities across the Wishgranting process at any one time, ensuring Wishgranting volunteers have resources they need to conduct their role.
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You will be supporting the wish journey process by Wishgranting managing volunteers to ensure they are reaching agreed KPIs.
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You will be responsible for accurate data entry using our CRM systems, ensuring a high level of attention to detail and following data privacy and safeguarding guidelines.
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You will assist in the development of tools and resources, including ensuring training is up to date and relevant in-line with any changes within the wish journey.
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You will be responsible for enganging our Wishgranting volunteers, through following a clear engagement plan to reduce the attrition of Wishgranting volunteers.
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Communication is a key part of the role and you will be engaging frequently with Wishgranting volunteers, ensuring a high-quality experience.
To be successful in this role, you will need:
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Experience managing and supporting a network of volunteers, ensuring agreed targets are met.
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Experience with accurately collating and processing data using CRM systems.
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To confidently follow data privacy and safeguarding guidelines.
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As each wish is unique, yaccurate record keeping, data privacy and safeguarding are essential.
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You will need to have experience in communicating with various stakeholders and be able to organise and prioritise your workload.
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You will need to be able to confidently share ideas to ensure a high-quality experience and to work on your own initiative without supervision.
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You will need experience in using Microsoft Apps, including Microsoft Teams, Word, Excel and PowerPoint alongside experience in using a CRM system, preferably Salesforce.
At Make-A-Wish, we believe that agile working gives everyone an opportunity to have their own work pattern that suits their role and individual needs. We believe this is the most effective way to give our best to wish children and supporters, and as a result deliver our charitable mission in the most effective way; whilst ensuring we create a happy workplace.
The organisation is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. Relevant level of DBS check will be required for this role. Employment is subject to positive references and proof of the right to work in the UK.
Make-A-Wish is also committed to attracting and recruiting diverse people as it’s vital that we strive towards ensuring that our trustees, employees, ambassadors and volunteers reflect the communities we seek to serve.
The client requests no contact from agencies or media sales.
Are you looking for an opportunity to join an incredible campaigning organisation as an Individual Giving Lead? We’re thrilled to be looking for a Senior Income & Engagement Officer to lead the Individual Giving function within an amazing international campaigning charity. This organisation works with partners around the world to fight poverty and defend human rights, as part of the movement for global justice
As Senior Income & Engagement Officer, you will work closely with the Director of Income & Engagement to develop and implement strategies and campaigns to deepen relationships with individual supporters to increase both campaign participation and grow income. You will also lead on a Legacy programme and manage an Income & Engagement Assistant, ensuring the delivery of world class supporter care and experience.
This is an incredible opportunity to be the Individual Giving Lead and shape the programme moving forward, making informed decisions and working with senior stakeholders to get the best out of campaigns.
As Senior Income & Engagement Officer, you will need:
- Significant proven experience managing individual giving fundraising campaigns across a range of offline and digital channels. This could have been gained working in-house at a charity or working for a fundraising agency or similar.
- Excellent copywriting, written and oral communication skills with the ability to translate data to insight and communicate this with various stakeholders.
- Demonstrable experience of meeting fundraising targets and developing individual giving or digital income streams.
Deadline: 8th July
Salary: £44,000 - £46,600
Working pattern: Full-time, permanent
Location: London – Hybrid (One day per month in office)
If you would like to have an informal discussion, please call Jake on 02030 062787 or email [email protected]
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. We proactively welcome applications from a diverse range of candidates.
If enough applications are received the charity reserve the right to end the application period sooner.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
Working across both Social Mind and Social Sync as a Customer Success Manager you will play a pivotal role in ensuring our non-profit clients succeed in their digital fundraising endeavours.
You will oversee the complete lifecycle of client engagement, from onboarding to support and retention, ensuring they fully leverage our platform's capabilities and agency expertise.
You will act as a strategic advisor, guiding clients through their journey with Social Mind and helping them optimise their campaigns for maximum impact.
Your role will involve proactive communication, strategic planning, and collaboration with internal teams to deliver exceptional client experiences building long term relationships.
Background
Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.
Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated digital fundraising campaigns and behavioural, omni-channel supporter journeys.
We empower charities to raise more money with integrated multi-platform fundraising, drive supporter acquisition and build stronger relationships with sophisticated, personal journeys and we unlock the supporter’s potential with meaningful insights.
Key Responsibilities
- Client Relationship Management:
- Work closely with Growth team to deliver smooth and effective handover milestones to ensure ongoing client confidence.
- Build and nurture strong relationships with key stakeholders at non-profit organisations, understanding their digital fundraising goals and aligning our solutions with their strategic objectives.
- Conduct regular check-ins and strategic reviews to assess client satisfaction, gather feedback and identify opportunities to increase value and reduce churn across Social Mind and Social Sync.
- Explore different ways in which clients may benefit from new agency services as our offer diversifies in line with market trends and demands.
- Onboarding and Adoption:
- Ensure client satisfaction by keeping internal teams well briefed to successfully deliver agreed client requirements to a high standard and on time.
- Collaborate cross functionally to ensure clients have everything needed for successful campaign launches and ongoing optimisations.
- Develop and execute strategies to drive adoption and engagement with our platform, tailoring approaches to each client’s unique needs and goals.
- Success Planning and Outcomes:
- Create and manage comprehensive success plans for clients, setting clear goals and regularly reviewing progress to ensure they achieve their desired outcomes.
- Provide best practices and strategic recommendations to help clients elevate their fundraising efforts and fully utilise our platform and agency offering.
- Act as the internal voice of the customer, gathering feedback and collaborating with our Product and Development teams to drive enhancements that meet client needs.
- Identify potential risks and opportunities for upsell, working closely with internal teams to address concerns and explore growth possibilities.
Skills and Knowledge
- Strong knowledge and understanding of non-profit fundraising, particularly social and digital fundraising.
- Experience with managing multi-channel campaigns and understanding campaign lifecycle from planning to post-campaign analysis.
- Excellent communication and presentation skills, capable of managing complex stakeholder interactions and inspiring action through data and case studies.
- Tech-savvy, with a strong interest in learning about our platform and the ability to provide technical guidance to clients.
- Positive, enthusiastic team player with a collaborative approach and a drive for continuous improvement.
- Experience in the non-profit sector is desirable, with a passion for supporting charitable causes and driving meaningful change.
- Experience in a Customer Success or Account Management role is desirable, ideally within the non-profit sector or a B2B SaaS environment.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Senior Programme Officer, In2STEM
Salary: £32,000 - £34,000
Length of Contract: Permanent, Full time
Start date: ASAP
Location: Remote, with occasional travel to events and face-to-face meetings
Reporting to: In2STEM Programme Manager
Direct reports: The Senior Programme Officer will deputise for the In2STEM Programme Manager one day per week and on occasion, when the In2STEM Programme Manager is on leave. This team consists of 4x Programme Officers and 1x Programme Assistant.
About us
In2scienceUK’s aim is to promote social mobility and diversity in science, technology, engineering and maths. We do this by leveraging the skills and passion of researchers and STEM professionals to support young people from low socio-economic backgrounds to achieve their potential and progress to careers in STEM.
The In2STEM programme is a fantastic opportunity for 16-19 year olds to gain insights directly from STEM industry and research professionals. The programme provides over a thousand students each summer with a blend of online and in-person activities, equipping participants with the skills, knowledge and confidence needed to excel in STEM.
What we are looking for
We are excited to be recruiting a Senior Programme Officer to join our growing In2STEM Programme team. The focus of this role will be to support delivery and ensure that our young people have an exceptional experience on the programme. You will also be kept engaged through deputising for the In2STEM Programme Manager one day per week.
You will have a good understanding of the challenges today’s young people from less privileged backgrounds may face and bring a proven track record of supporting vulnerable young people and/or adults with a range of support needs, including mental health needs, learning difficulties and disabilities. You will be good at building trust and rapport with young people and have practical experience of appropriately, calmly navigating situations involving safeguarding and signposting for young people and adults.
We want to hear from people who passionately represent the interests of the diverse young people that we serve. We are not asking for particular qualifications. We care about your character, your skills and potential. If you can turn strategic aims into impactful programmes and can see yourself making an impact in our organisation, we want to hear from you.
Duties and responsibilities
The purpose of the Senior Programme Officer role is to support the successful delivery of the In2STEM Programme and ensure our young people have an excellent experience.
Your specific duties will include:
Programme Delivery
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Managing a caseload of students and volunteers from application stage to successful completion of the programme, including recruitment, placement matching, onboarding, event planning and programme delivery (in-person and online), troubleshooting throughout the programme and evaluation.
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Where appropriate, supporting the Programme Manager as the first port of call for programme staff with enquiries or needing advice relating to pastoral care for our beneficiaries.
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Developing and maintaining excellent working relationships with partners and funders to further the delivery of our work. This will include for example, working with schools, colleges, academic and professional services staff at universities.
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Creating and developing engaging resources to support the programme including video presentations, posters/flyers, case studies and website text and images.
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Monitoring student and volunteer applications to ensure targets and milestones are met.
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Maintaining up to date records via the programme database and ensuring data protection.
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Ensuring all operations are in line with Health and Safety and Safeguarding policies and procedures.
Evaluation
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Developing programme activities, using student and volunteer evaluation data and staff insights.
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Optimising systems, processes and ways of working, to ensure delivery models are scalable and achieve intended outputs and outcomes to the highest degree of quality, effectiveness, and efficiency.
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Maintaining a comprehensive overview of programme activities, among both staff and partners, and reporting on progress at regular intervals as defined internally and contractually.
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Supporting team members to create evaluation and student data reports.
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Supporting the creation and dissemination of case studies, working closely with the fundraising team to ensure funder requirements are met.
Deputy Managing
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Managing the In2STEM team when the Programme Manager is not working, including preparing and running programme update meetings from time to time.
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Supporting and assisting the Programme Manager to ensure organisational and delivery targets are achieved.
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The postholder will carry out any other duties as are within the scope, spirit and purpose of the job as requested by the line manager.
Person Specification:
Essential
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Track record of experience directly supporting vulnerable young people and/or adults with a range of support needs, including mental health needs, learning difficulties and disabilities, facilitating access to other support services as needed.
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An understanding of the social and economic barriers that prevent some young people accessing STEM careers and an ability to recognise the importance of diversity and inclusion in STEM.
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Knowledge and understanding of the STEM sector, including higher education, apprenticeships and STEM careers.
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Experience of delivering projects for young people including recruitment and caseload working.
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Experience developing and maintaining strong working relationships with internal and external stakeholders at various levels.
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Excellent written and verbal communication skills, with strong presentation skills and an ability to adapt to a range of audiences.
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Good understanding of safeguarding in practice when working with young people.
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Flexible and adaptable, with an ability to pick up new tasks quickly and keep a level head when faced with challenges.
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Knowledge, understanding or experience of programme or project evaluation.
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Experience of deputy managing or managing staff or volunteers.
Desirable
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Experience of leadership and people management including motivating, coaching and developing team members to achieve results, fostering positive, collaborative working relationships with colleagues.
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Excellent IT skills including experience of Gmail, Google Workspace (or Word, Excel and Powerpoint) and Mondaycom.
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Experience working with databases.
Benefits:
At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with your line manager to get you to the next level from day one.
Although we take our career development seriously we also value work-life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy.
In2scienceUK is a remote based organisation, that requires occasional travel across the UK for events and staff co-working days.
You will have 28 days of annual leave per annum, plus bank holidays.
Commitment to Safeguarding:
In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment.
The following pre-employment checks will be undertaken as applicable:
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References
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DBS check and/or Overseas criminal records check where applicable
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Self-Disclosure
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Identity check
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Right to work in the UK
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Evidence of qualifications applicable to the role
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Confirmation of registration with applicable registered body where applicable
Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure.
Application procedure:
Please apply via Charity Job by uploading your CV (2 pages maximum) and a supporting statement (2 pages maximum). Your supporting statement must demonstrate and evidence how you meet each one of the competencies outlined in the above person specification.
The deadline for applications is midday on 24th July 2024. Interviews will take place on Thursday 1st August and Friday 2nd August 2024.
In2scienceUK exists to unlock the potential of young people from disadvantaged backgrounds and boost diversity and inclusion in the STEM sector.
The client requests no contact from agencies or media sales.
Hours: Part Time 28 hours or Full Time 35 Hours. All hours to be completed between Monday – Friday 9 – 5. Some occasional evening or weekend working may be required.
Responsible to: Chief Executive
Location: Richmond upon Thames – office, homes, community locations as required by service. Office location is the White House Community Centre, 45 The Avenue, Hampton, TW12 3RN. Some home working may be possible in line with our Hybrid Working Policy.
Responsible for: Information & Advice Advisors (4) , Volunteers
Salary: £35 – 39k FTE plus 5% pension contribution
Lead and develop a team providing great advice to local older people
Age UK Richmond are a local independent charity providing much needed support to older people throughout the London Borough of Richmond upon Thames. Our wide range of services have a highly positive and long-lasting impact on the health and wellbeing of local older people.
We currently have an excellent opportunity for an experienced and proactive individual to take on the role of Information & Advice Manager - leading and developing our busy Information & Advice Service for local older people.
Our highly valued Information & Advice Service currently has three delivery areas: a ‘First Contact’ helpline that also acts as a gateway into Age UK Richmond, Welfare Benefits support and Advice Extra. Support is provided in homes, at community locations, online and over the phone.
This central key role within the charity will involve:
· Managing, supporting and developing the Information & Advice team, including staff advisors and volunteers.
· Directly providing advice, managing a caseload.
· Ensuring the Information & Advice team meet KPI’s and help deliver the organisations strategy.
· Working in partnership with other local services and looking for development opportunities.
· Ensuring the provision of high quality, accurate and accessible advice.
· Achieving and maintaining Information & Advice quality standard accreditations.
To fulfil the demands of this role you will need to have a strong level of experience in providing advice to older or vulnerable people; an excellent understanding of the benefits available to older people, some management / supervision experience and good IT skills.
Application is via CV and covering letter or application form. Please click apply to be taken to our website for the job description and how to apply. Closing date for applications is the 22nd July 2024 at 9 a.m.
Provide support to help local older people to live healthier, happier and more independent lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a private international charitable foundation which seeks to support environmental recovery, supported by cultures and economies grounded in Earth lore, in line with their “breathe freely” ethos. As such they are committed to grants and other investments that are healing to the climate, to biodiversity, and to human cultural relations with the other-than-human. The foundation is currently based in a Hong Kong family office, with personnel in Hong Kong and the UK, as well as Cameroon, Brazil, Australia, Papua, and the US. The work is hybrid and the candidate can legally work in the UK or Hong Kong. A working visa will be provided if needed.
The organisation has been in a phase of significant growth and change over the last five years and is seeking to ensure that the needs of our diverse and committed staff are known and addressed.
This is a new position which interfaces with all foundation staff. Under the general direction of the Director of Operations, you will be developing and ensuring that staff policies and practices are relevant, clear, harmonized, and compliant with regulations across the foundation’s staff locations and in alignment with the foundation’s values. The position provides an opportunity to practice all aspects of a global HR function including recruiting, hiring and on-boarding, remuneration and benefits, performance and effectiveness, compliance, training and development, staff wellness and retention, and HRIS.
Global Human Relations Specialist
Responsibilities
— The responsibilities of Global Human Relations Specialist will include, but are not limited to:
- Determine and facilitate optimal hiring status for new and continuing staff (direct employment, EoR employment, independent consulting) and initiate and manage contracts as appropriate.
- When there are open positions, working with hiring managers to manage the full cycle of recruitment of positions including job scoping, candidate sourcing, interviewing, reference checking, background checking, developing offers and closing the hire.
- Guide and manage onboarding, orientation and exit processes.
- Evaluate and facilitate staff mobility and travel requirements (visas, permits, and registrations) as needed.
- Update and maintain job description library and organisational charts.
- Maintain appropriate benchmarks, periodically review and recommend enhancements to compensation and benefits plans across international geographies.
- Coordinate payroll and HR administration with International Accountant and others.
- Review, update, develop and enhance processes, policies, and procedures for staff across various jurisdictions to ensure compliance around applicable labour and employment regulations, internal equity in compensation and benefits, and to reflect best practices and our institutional culture and values. Identify any significant gaps to our offering in relation to staff priorities.
- Ensure the integrity of staff records and timeliness of any required actions (e.g. remuneration adjustments, contract renewals, enrolments etc).
- Consult with, coach, and support managers and staff on standard personnel transactions, employee relations issues, interpretation and fair application of policies and applicable laws.
- Recommend appropriate resources and training for professional development needs.
- Organise staff events for team and capacity building and cross-cultural and cross-disciplinary learning including annual retreat.
- Maintain a pulse on staff morale and identify strategies to enhance staff cohesion, engagement and overall health and well-being.
- Specify and optimize HRIS to efficiently manage human resource related processes, record keeping and analytics. Manage HRIS interfaces with other relevant systems such as accounting.
- Develop and manage relationships with staffing related service providers including payroll and HRIS providers, accountants and employment law experts.
General and Other
- Coordinate user training and resourcing on HRIS (including payroll) platform, as needed.
- Keep abreast of developments in foundation staffing (role descriptions and structures).
- Keep abreast of best practices in international HR.
- Occasional travel as required for execution of duties.
- Other duties as are consistent with specialist’s role and experience as the foundation continues to evolve, or from time to time as prompted by institutional priorities.
Qualifications
— The successful Global Human Relations Specialist candidate will likely reflect much of the following profile:
Essential
- A combination of education and experience equivalent to a Bachelor’s degree in Human Resources, Business, Psychology, or a field related to the work.
- Five years’ progressively responsible HR experience.
- International HR experience. GPHR or PHRi or equivalent, a plus.
- Practical understanding of global employment law and issues.
- Strong understanding of accounting as it relates to staffing.
- Excellent, hands-on knowledge of web-based systems including HRIS, payroll (we currently use Deel), office suite platforms (proficiency in Microsoft Office Suite preferred).
- Comfortable in complex and highly matrixed environments. Demonstrated ability to work collaboratively and effectively with peers across disciplines and functions in shared efforts with proven ability to influence without direct formal authority.
- Comfortable working remotely.
- Strong organizational and time management skills with the ability to be flexible and re-prioritize as needs arise.
- Pleasant and effective communication skills, written and oral. (English is our working language.)
- Experiential cross-cultural understanding and perspective, aware and appreciative of differing worldviews and the ability to communicate with and learn from the wide variety of people who comprise our grantees, allies and staff.
- Kind and generous with partners and colleagues.
Desired
- Prior experience with an international non-profit organization or grantmaking foundation.
- Fluency in a second language with preference for dominant languages of one of our working regions (e.g. French, Portuguese, Bahasa, Thai, Lao, Burmese).
- International living and/or working experience including in the Global South.
- Strong analytical, conceptual, and creative problem-solver who continually looks for new ways to improve processes with a “can do” attitude and a sense of humour.
- Located in and able to legally work in the UK or Hong Kong.
Alongside this we will value applicants who are:
- Deeply committed to regenerative/ecological cultures and economies, preferably with experience of holistic/indigenous cosmologies.
- Humble, recognising humanity’s place amongst all living creatures on this one planet.
We pride ourselves on being diverse and inclusive.
TO APPLY
Please submit a letter of interest outlining your relevant experience and financial requirements with a resume to us. Review of credentials will begin immediately. We seek to have someone in place as soon as possible.
The organisation does not maintain a website but will provide more detailed information on the foundation to qualified applicants.
Matching talents to fulfil roles in sustainability organizations, including nature conservation, holistic education and wellness in Asia and the U.K.
The College of Policing is exclusively partnering with Robertson Bell in our search for two Finance Business Partners to join our team on a permanent basis. The College of Policing is the professional body for the police service in England and Wales who work to share knowledge and good practice, set standards, and support professional development for police officers and staff.
Reporting into the Senior Finance Business Partner, these roles will provide professional finance business partnering support and advice to Cost Centre Managers, including preparing and evaluating accurate and timely annual and monthly budgets, forecasts and trend analysis, to enable effective and appropriate financial planning across the College.
The organisation
About 800 people work for the College of Policing across England and Wales. Although we're a small organisation, our work has a big reach. We are uniquely placed to work both with national policing organisations and local forces to support frontline officers, staff and volunteers in their day-to-day roles. We offer a supportive and inclusive environment for people to thrive.
This post can be based remotely with very occasion travel to the headquarters in Ryton-on-Dunsmore (CV8 3EN) or regional offices including London. We offer an extensive flexible-working policy, employee wellbeing support, family friendly policies, employers’ network for equality and inclusion membership (ENEI silver award winners), and status as a disability confident leader means everyone can bring their whole self to work.
The key duties of these Finance Business Partners will be:
- Act as lead business contact for providing a professional finance business partnering service to designated Cost Centre Managers.
- Develop effective working relationships with stakeholders to improve their knowledge of financial management and forecasting, whilst providing appropriate robust challenge when required.
- Complete monthly management accounts, budgets and forecasts for your Cost Centres providing sufficient analysis and narrative to inform business and operational decisions.
- Analyse monthly performance to budget and KPIs, evaluating variance impact and identifying trends to support, challenge and provide options in the cost-efficient management of resources.
- Reconcile budgets, accruals, prepayments and other financial records for year-end.
- Engage with Cost Centre Managers on organisational or business-related proposals, provide helpful and meaningful financial advice to support business case submissions.
- Drive effective strategic and operational decision making for budget managers.
- Support the design, development and continuous improvement of finance processes and quality and system improvement projects.
The successful candidate will have:
- Part-qualified with a CCAB qualification or evidence of equivalent experience in a similar role.
- Experience of working in a management accounting, finance business partnering or related financial role.
- Ideally experience working in the public sector, but this is by no means essential.
- Proven experience of working collaboratively, including working with internal and external people in positions of influence to develop and implement customer-focused business solutions.
- Ability to analyse, summarise and communicate financial data and information clearly and accurately to non-financial budget managers.
- Ability to provide constructive challenge to budget managers.
Please note that the salary on offer will be based on location as follows:
- National: £33,573 - £40,580,
- London: £38,611 - £45,618
The closing date for applications will be on Sunday 21st July, with first stage interviews due to take place the week commencing the 29th July. Please submit your CV to our exclusive search agent Robertson Bell ASAP to ensure you don’t miss out!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
EMPLOYMENT SPECIALIST ROLES (multiple openings across mild to moderate or severe mental health conditions)
Twining Enterprise supports people across North & West London with mental health challenges to find and sustain work, using the internationally recognized Individual Placement and Support (IPS) approach.
We are now looking to recruit a number of professional and self-motivated Employment Specialists to join our dynamic and high performing teams in Harrow, Hounslow and Hillingdon. You will provide an employment support service to help people with mental health conditions gain and sustain paid employment.
In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing. We are strongly committed to equality of opportunity in employment and oppose all forms of unlawful or unfair discrimination.
Job title – Employment Specialists (multiple openings across primary and secondary care)
Salary - £29,432 – £32,760
Responsible to – Team Leader
Location – Harrow, Hounslow and Hillingdon
Contract – Permanent, full time
JOB PURPOSE
To inspire people with mental health conditions to progress, and to gain and sustain paid employment. Some Employment Specialists will support clients with common (mild to moderate) mental health conditions (e.g. anxiety, depression), whilst others will support clients with more severe and enduring mental illness (e.g. schizophrenia, bipolar, personality disorders).
Depending on what clients are right for you to work with, you will either work across the local NHS primary or secondary care network alongside NHS clinicians to secure client referrals.
To work with clients with more serious mental illness, you will need to be comfortable supporting people who have experienced / are experiencing serious mental health challenges, as well as possibly other serious difficulties in their lives. Although you will receive full training and support, it’s important you are aware of the potential impact this may have on your own mental wellbeing.
All Employment Specialists will follow the 8 principles of IPS, adhere to the IPS Fidelity Scale and achieve monthly targets and KPIs with the required administration and compliance.
Responsibilities and Duties
1. Engage a caseload of clients with mental health problems and establish trusting, collaborative relationships to support them into employment in line with contract targets and IPS fidelity.
2. Assess clients’ employment support needs; implementing and adjusting employment plans as necessary to support each client’s desired outcomes along IPS requirements.
3. Develop and deliver a range of practical services to meet clients’ needs including career guidance, job searching, CV preparation, interview skills, individual coping techniques or work coaching.
4. Build a constant flow of referrals to ensure a dynamic caseload.
5. Conduct weekly employer engagement activity in line with IPS Fidelity.
6. Understand the complex issues a client may face, recognise holistic support needs and work in conjunction with clinical staff.
7. Facilitate access to expert financial advice on welfare benefits and ‘access to work’ resources.
8. Provide support and reasonable adjustments if required, to employed clients to support them to stay and progress in work.
9. As requested, attend clinical team meetings to provide advice and information on employment and IPS.
10. Collaborate with community partners to raise awareness of employment and mental health issues and promote access to the service.
11. Maintain accurate and up to date records of activity and outcomes in line with service requirements, ensuring the IT database is up to date and paperwork compliant.
12. Update and maintain NHS database (IAPTus).
13. Receive regular supervision and training to meet individual, team and organization’s needs.
14. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
15. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, safeguarding and data protection.
16. Perform other tasks as required by your manager.
PERSON SPECIFICATION
Essential Knowledge, Skills and Abilities we will shortlist you on.
We are also interested in transferable skills and experience which could support your attributes in these areas.
· Understanding and experience of the support needs of people with mental health conditions in finding, returning to/retaining mainstream employment.
· Knowledge and experience of working in a health or social care setting.
· Able to present confidently to external stakeholders and partners at various levels.
· Experience working within a quality assured framework/standards and commitment to adhering to the IPS model of employment support/fidelity and employment retention (training will be provided).
· Experience of effective diary management, prioritising tasks and working to tight deadlines.
· Proven ability to work effectively and be accountable in an outcome-driven environment.
· Strong client needs assessment and action planning and competent in accurate record keeping and casework administration.
· Excellent computer skills including ability to utilise database and Microsoft packages.
· Excellent interpersonal and communication skills with clients (face to face, by telephone and in writing) and as part of a team.
· Ability to think creatively to provide solutions for clients and provide excellent local partnership work.
· Willingness to travel in designated London Borough.
· Knowledge of and commitment to relevant policies, procedures, and standards e.g. Health & Safety, Confidentiality (Data Protection), Equality & Diversity and Sustainable Development, Equality Act 2010 and employment law.
Desirable Experience and Skills
· Experience working in an IPS or employment and disability service.
· Experience working in a mental health setting.
Attitudes
· Positive, professional, and self-motivated
· Dynamic personality, confident engaging with a range of stakeholders to promote the service.
· Strong belief in the value of employment in supporting good mental health.
· Empathetic and person centred.
· Committed to equality of opportunity and diversity.
· Open to feedback and proactive in addressing self-development.
· Proactive in managing one’s own health and wellbeing.
ABOUT TWINING ENTERPRISE
Who we are
Twining Enterprise exists to improve mental wellbeing by supporting people in and into work. Everything we do is aimed at helping people with mental health conditions gain access to the benefits work has to offer. Our tailored practical employment support doesn’t just help with work-related goals, it improves our clients’ wellbeing and lives.
We are one of London’s leading mental health employment charities. We provide life-changing support to 2,000 Londoners with mental health problems every year. Our clients regularly tell us that our support has helped them achieve progress they didn’t believe was possible.
How we work
Individual Placement & Support (IPS) is an internationally recognised and evidence-based supported employment intervention. IPS is regarded as the most effective and efficient way of helping people with mental health issues into competitive and sustainable employment.
Twining was the first non-NHS provider to be awarded Centre of Excellence status for its IPS service in Barnet.
The client requests no contact from agencies or media sales.