Jobs in Brentwood
JOB PURPOSE
UK for UNHCR, the UN Refugee Agency's national charity partner, is looking for an experienced Supporter Care Manager to oversee our Supporter Care services.
Fostering lasting relationships with our supporters is essential to increase awareness and raise funds to help protect refugees.
You will manage our fulfilment agency and Supporter Care Co-ordinator to ensure donations, thanking, and supporter enquiries are handled in a prompt and professional manner. You will also work closely with the Data Team, Fundraising Team, and Communications Team to ensure the delivery of an efficient and positive supporter experience across all channels.
The ideal candidate will possess empathy, patience, and strong communication skills. They will also be familiar with documenting, monitoring, and troubleshooting business processes.
We are interested in hearing from candidates with a range of professional experience: charity or private sector. If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
ROLE RESPONSIBILITIES
- Manage our fulfilment agency including setting and monitoring levels of service provided, and leading on procurement when required.
- Line manage the Supporter Care Co-ordinator providing guidance and professional development opportunities.
- Develop, implement, and maintain Supporter Care Policies and Guidelines.
- Provide regular training and briefings to prepare internal and external call handling and fulfilment teams.
- Manage the Supporter Care helpdesk; ensuring prompt and accurate responses to enquiries received via phone, email, post, and web forms.
- Effectively resolve enquiries, requests for information, and complaints via appropriate channels, and update our records accordingly.
- Work closely with colleagues in Digital Communications to respond to supporter queries and comments made via social channels.
- Work closely with Communications in responding to reputational or issues-based queries.
- Be the first point of contact for Legacy pledgers, enquirers, and intenders, stewarding as required and liaising with fundraising team members.
- Champion Supporter Care best practices across the organisation.
- Work with the Senior Database Manager to streamline supporter care processes and ensure accuracy of data.
- Ensure that supporter data is managed in accordance with data protection laws and Charity Commission regulations.
- Share supporter feedback with the wider team to promote a supporter focussed organisation.
- Manage and develop our approach to thanking, deciding the appropriate channel, frequency, and level of personalisation for different types of donors.
- Lead and/or support on in-person and online events to deepen supporter care as required.
- Collaborate with Fundraising Teams to conduct market research to better understand the behaviours of both existing and prospective audiences.
- Provide colleagues with Supporter Care training and resources.
- Support the Senior Database Manager with annual planning and budgeting.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience
- Experience of managing or working with a fulfilment agency to deliver excellent customer service.
- Experience of working in a customer care environment, leading, or managing a supporter (or customer) care programme and interacting with supporters/customers on the telephone, by email, and in writing.
- Experience using Salesforce or similar CRM products/fundraising databases.
Essential Skills/Knowledge
- Ability to prioritise multiple tasks within a collaborative team environment.
- Strong problem-solving skills with the ability to gather relevant information and draw clear, logical conclusions to resolve issues effectively.
- Strong written and verbal communication and interpersonal skills.
- Demonstrates patience, empathy, and understanding.
- Attention to detail.
- An understanding of data protection regulations, such as the GDPR, especially with regards to supporter/customer individual rights.
- Proficient in Microsoft Office Suite.
Desirable Skills/Experience
- Experience of or interest in the charity sector, in particular humanitarian response/international development.
- Line management.
- Experience with fundraising administration such as Gift Aid, marketing preferences, and direct debits.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays.
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: 9am, Monday 2nd December 2024
Interviews date: Week commencing 9th December 2024
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency
We stand with refugees – will you join us?
The client requests no contact from agencies or media sales.
We are looking for a Community and Projects Officer to support us in our mission to transform the physics landscape for the UK and Ireland, and ensure a thriving physics ecosystem that contributes to innovation, discovery, research, growth and debate in the UK, Ireland and beyond. We are very proud of our innovative strategy and you can watch this film for more information about our work.
What is it like working at the IOP?
The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries and generous benefits.
What will I be doing?
- Foster a professional and welcoming environment that facilitates high satisfaction with members and community
- Manage our IOP Medals and Prizes and support our strategic engagement with academia, universities, national research facilities and independent research organisations.
- Play a critical role in our physics programme that will annually deliver up to four strategic impact projects to shape the debate on matters of importance to the physics community in academia and business across the UK and Ireland in order to influence and drive impact.
Projects you work on may include:
- Support our impact projects in science and innovation. Past projects include Green Economy, Quantum and Semiconductors.
- Manage the IOP Medals and Prizes, including execution of the engagement plan, managing key stakeholders including Awards Committee and providing customer service to nominees and winners.
- Manage and engage with key stakeholders in academia, including IOP Fellows and Members, award winners and universities, bringing new members into the fold.
Who will I work with?
- Members, including Council Trustees and Special Interest Group Committees.
- Senior individuals within academia and business.
- Staff within the Science and Innovation Department, and across the IOP and IOPP.
Essential Criteria and Skills required
- Organisational skills – ability to work with minimum supervision, prioritise workload, and handle multiple tasks.
- Interpersonal skills – ability to positively communicate with others; the confidence to listen and understand.
- Communication skills – ability to express information clearly and effectively in written and oral form.
Nice to have
- Understanding of physics/a physics undergraduate degree or equivalent.
- Experience of a membership organisation.
How will I be working?
The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work.
Why should I want to work for the IOP?
The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society.
We have an ambitious new corporate strategy and you’ll play a part in helping us to deliver it. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work.
As well as a competitive salary and professional development opportunities, we offer employees a comprehensive benefits package including:
- An excellent pension scheme
- Private medical insurance
- Generous annual leave (25 days starting as a standard pro rota where required)
- Floating bank holidays
- Gym Membership (Via salary sacrifice) and much more!
To apply for this role please click the link below, best of luck with your applications!
The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.
We strive to make physics accessible to people from all backgrounds.
The client requests no contact from agencies or media sales.
The Jesuit Refugee Service (JRS) is an international Catholic organisation, founded in 1980 with a shared global mission to accompany, serve and advocate alongside and for the rights of refugees and forcibly displaced people. Our work is based on hospitality, carried out in a spirit of compassion and solidarity, encouraging participation and community, aiming to kindle hope, secure justice and affirm the dignity of refugees and forced migrants. Based in the Hurtado Jesuit Centre in Wapping, East London, JRS UK supports refugees and asylum seekers in the UK and works in wider collaboration with JRS offices around the world.
We employ 29 full-time and part-time staff and have around 100 volunteers, from a wide variety of backgrounds, nationalities, and generations; people of all faiths and none; including refugees, young graduates, and vowed members of religious congregations. In order to deliver our work, JRS UK generates around £1.8m in income each year, a substantial percentage of which is generously donated each year by Jesuits in Britain.
After nine years of successfully growing and developing JRS UK, our Director Sarah Teather is stepping down to pursue new projects. Under Sarah’s inspiring leadership, JRS UK has been on a transformational journey to mature as an organisation, now delivering a range of services including providing advice, support and hardship grants, outreach services and advice, including legal advice. Much remains to be done in serving the people we exist to support, and we seek a new Director to take over from Sarah.
Our new Director will, in collaboration with the Management Board, staff and stakeholders, build on developments of recent years and develop JRS UK’s strategic vision in response to changes in the external refugee and asylum-seeker environment, and be capable of reaching out beyond the current polarised debate to build mutual understanding.
We are looking for an expert leader and manager who brings knowledge and experience of the refugee sector. You will be participative in style, approachable, and committed to the JRS UK mission of walking alongside refugees. It may be that you already operate in a CEO role or similar, or that you are looking to transition into your first executive director role, while bringing transferable leadership experience.
You will be joining an exceptional organisation and will lead a dedicated team of staff and volunteers. JRS UK is rooted in Church teaching but is open to people of all faiths – and none – and people who work for us are proud of the multifaith team and approach. While you will need to demonstrate sympathy and respect for Catholic Social Teaching, we welcome applications from candidates from all backgrounds and beliefs.
To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots. If you would like an informal discussion about the role, please contact Tall Roots via their website.
About Global Witness
Our goal is a more sustainable, just and equal planet where humanity is propelled forward, away from the toxic practices of the past. This means fossil fuels staying in the ground, climate-critical forests standing tall and those on the frontline fighting the climate crisis, who defend our planet, are protected from persecution and attacks.
We want justice for those disproportionately affected by the climate crisis: people in the global south, indigenous communities and communities of colour, women and younger generations. And that the necessary energy transition is done equitably and with the interests of those groups in mind.
To do this we have to stand up to the corporate drivers of the climate crisis - the fossil fuel companies that continue to extract and burn when the science is telling us to stop, the global banks financing deforestation and the businesses that turn a blind eye, or worse are complicit in, attacks on defenders.
For us to succeed, we need to embody the principles we fight for. Global Witness strives for cohesion, solidarity, and inclusion as only together can we protect one another and the planet to build a better and more just future.
About the role
Leading a team of key investigators and working on shared goals with the Fossil Fuels Campaigning Lead, you will deliver impactful and credible investigations which help dismantle the power of the fossil fuel industry.
You will be responsible for building strategic, innovative and focused investigations, followed by strategic storytelling and collaborative advocacy to ensure they create the change we need at this critical time.
About you
You’ll bring your significant experience and expertise in all aspects of designing and overseeing successful investigations . You embrace collaboration, bringing compelling and authentic communication skills where you listen, engage and influence at all levels, with a broad range of individuals and organisations.
As an agile leader, you will drive and support an empowered and valued team accountable for the work they do.
Finally, you’ll have a strong affinity to Global Witness’ values. You’ll thrive in an environment where you frequently work with others to achieve our ambitions.
Working for us
Global Witness has a talented team of people worldwide with offices in London, Washington DC, and Brussels. We aim to be a diverse and inclusive place to work. We value new perspectives, original ideas, and different ways of working. We believe that diverse views and experiences improve the way we do our work. We do our best to make our jobs accessible to all regardless of gender, ethnicity, age, disability, sexual orientation, or identity.
We are currently operating within a 4-day working week as part of a Shorter Working Week Trial. All our full-time employees work a 30-hour week with a Friday off as standard until May 2025.
We offer an excellent benefits package including a competitive salary and annual leave / vacation days . We also offer healthcare insurance and policies to support you during key life events.
This role is open to be based in London U.K., Washington D.C. U.S.A. or Brussels, Belgium. To be considered for this role you must be able to provide proof of your eligibility to work in the relevant location.
Applying
Please send in your CV (max 2 pages) and your responses to the shortlisting questions bby Midnight 4th December 2024
Shortlisting Questions
1) What do you see as the biggest opportunities for telling stories about the negative impact of fossil fuels in 2025?
2) Which media markets do you think we most need to engage to drive impact on tackling fossil fuels
3) In what ways can investigative storytelling drive campaigning impact?
To help us track your application please use the following in the subject heading of the email: Head of Fossil Fuel Investigations and please use the following file name protocol for your CV: ‘First Name_Last Name_CV’.
Interview
Virtual interviews will be held virtual on week commencing 9th December but if anything changes, we will let you know. You will receive the interview questions 1 week ahead of the interview via email to enable you to prepare.
If you have a disability and would prefer to apply in a different format or would like us to make any reasonable adjustments to enable you to apply or attend any interview, please let us know.
Equality and Diversity
We would appreciate your participation in completing our Equality and Diversity Monitoring Form.
Global Witness wants to meet the aims and commitments set out in its Diversity, Equity, and Inclusion strategy. This includes not discriminating under the Equality Act 2010 and building an accurate picture of the make-up of the workforce and candidates in encouraging equality and diversity.
We need your help and co-operation to enable us to do this, but filling in this form is voluntary. The information provided will be kept confidential and will only be used for monitoring purposes.
Our goal is a more sustainable, just and equal planet.
The client requests no contact from agencies or media sales.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
Anna Freud have formed the first pan-London Alliance with Safer London, St Giles Trust, New Horizon Youth Centre, and The Mayor’s Office for Policing and Crime (MOPAC) to deliver the Children and Young People’s Violence and Exploitation Support Service (CYP-V&ESS). For anything up to 2 years, young Londoners will work with our Specialist or Expert Caseworkers who will work alongside them around areas including around safety awareness, improving health and emotional wellbeing, as well as improving relationships with peers and family dynamics. The Alliance Coordinator will be uniquely placed as while Anna Freud will be hosting the role, they will be accountable to the Alliance Manager and the wider Alliance Management Team made up of members of several partner organisations.
The Alliance Coordinator role will support the Alliance Manager by overseeing administrative tasks, communicating with stakeholders and ensuring support is available across the alliance. Experience of liaising effectively with a variety of individuals, organisations, and service providers at all levels is essential to ensure good relationship building and effective communication.
We are seeking an experienced candidate who has provided senior secretarial or administrative support to individuals or a team. They will demonstrate the ability to work across several internal and external teams/departments with their own organisational needs and priorities.
Please email us with any job enquiries, or if you require assistance or experience difficulties when applying. Please note that successful candidate(s) will be asked to evidence their Right to Work in the UK post-job offer – we do not hold a sponsor licence therefore we are unable to provide Visa sponsorship.
Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours our London site (4-8 Rodney Street, London N1 9JH). Please note: attendance at other Alliance sites may be required (e.g., Safer London, 154-156 Blackfriars Road, SE1 8EN; St Giles Trust, 64–68 Camberwell Church Street, SE5 8JB; or New Horizon Youth Centre, 68 Chalton Street, NW1 1JR).
Contract duration
Fixed-term until May 2027.
Closing date for applications
Midday (12pm), Wednesday 4 December 2024.
Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview
Shortlisted applicants will be notified no later than Tuesday 10 December 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held on Thursday 12 and Friday 13 December 2024.
How to apply
Please click on the 'Apply’ button to find out more. We are unable to accept CVs and kindly request no contact from agencies.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about shaping the future of education and family support? Ready to make a real impact on children’s lives? SHS is on the lookout for a Policy and Campaigns Executive to help us create lasting change by ensuring every child gets the education they deserve.
About the Role:
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Salary: £31,094 - £33,439 (depending on experience)
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Location: Flexible – a mix of remote work and office presence in East London
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Hours: Full-time, permanent. Part-time hours are possible for the right candidate.
With nearly 1 in 5 children missing enough school to damage their education and future life chances, school attendance has become one of the biggest challenges facing the new government.
As a Policy and Campaigns Executive, you will collaborate with our Policy and Engagement team, crafting policy briefings, building campaigns and organising events to influence policy makers and opinion formers about the best way to break the barriers of low school attendance and poor educational outcomes.
Ideal Candidate: This role is perfect for someone with experience in policy and public affairs who’s ready to elevate their career. If you have experience working with MPs, charities, or think tanks and are familiar with the Westminster political landscape, we would love to hear from you.
Key Qualities and Experience:
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Strong policy writing skills
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Experience in political engagement and identifying opportunities for impactful change.
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Knowledge of the education sector is desirable but a passion for fostering equal opportunities for all children is a must
Benefits:
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28 days’ holiday
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Pension and life assurance
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Access to an Employee Assistance Programme
Bring your skills, drive, and commitment to SHS, and join us in making a real difference in children’s lives
The client requests no contact from agencies or media sales.
The Communications and Information Officer is responsible for our external communications, our social media channels, and maintaining and managing our website. Working mainly with colleagues from the Sector Support and Grants team initially, to raise awareness about the impact of our work as well as the work of the legal advice charities we support. The role will also support Events and Fundraising team to achieve greater participation in our fundraising events, and better engagement with supporters across the legal sector. The role holder will help to create and implement a sustainable communications plan and social media strategy, generating innovative content to grow our online presence and increase engagement.
We are looking for someone who is passionate about access to justice and enthusiasm for our work and commitment to social justice and equal opportunities for all. You will bring excellent digital skills; experience in a communications and marketing, public relations and/or digital role; and a proven ability to effectively write and edit copy for different audiences.
Main duties and responsibilities
- Creating contents and planning communications
- Website management
- Social media management
- Events and fundraising
- Contact management system management
- Public relations
- Data protection
Person specification, essential criteria
- Enthusiasm for the cause and our work; commitment to social justice and equal opportunities for all
- Excellent digital skills, including experience of content management systems such as WordPress
- Experience in a communications and marketing, public relations and/or digital role and understanding of organisational branding
- Proven ability to effectively write and edit copy for different audiences
- Confidence with IT including Microsoft Office suite
- Excellent proofreading, copywriting and editing skills
- Proven ability to communicate with a wide range of people and to liaise effectively with other organisations
- Excellent attention to detail
- Good eye for design and some experience with design software such as Canva or InDesign
- Ability to work well under pressure; strong organisational skills to work in a busy environment with competing demands
- Highly motivated, with ability to work on own initiative as part of a small team
- Flexibility and willingness to learn new skills; professional, reliable and responsible
- Ability to occasionally work outside office hours as required (with time off in lieu), particularly in the build-up to events, on the days of events and in other busy periods
- A positive attitude to problem-solving and finding new solutions
Benefits
- 25 days of annual leave, increasing to a maximum of 31 days with the numbers of years in the organisation (pro-rata for part time) plus bank holidays (pro-rata for part time)
- Hybrid working
- Flexible working options
- Employee Assistance Programme
- Contribution to pension scheme (5% employer, minimum 3% employee)
- Continuing personal development opportunities
- Enhanced maternity/adoption and paternity leave pay
Please see attached Recruitment Pack for more details and specifications about the role.
The client requests no contact from agencies or media sales.
Circa £43,000 per annum
x2 positions available
Permanent
Part home/part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
The Foundation Partnerships team at the UK Committee for UNICEF (UNICEF UK) builds long term relationships with private, institutional, and statutory funders. We have achieved significant success in recent years and are ambitious to do more.
We are currently recruiting two Foundations Managers to join the team. The Foundations Managers will be key to enabling us to achieve even greater results for children.
As a Foundations Manager, you will research, develop, and manage relationships with our partners and prospects, with a particular focus on partnerships at the six and seven-figure level. You will have the opportunity to work within a supportive, enthusiastic and experienced team to cultivate strategic, valuable partnerships for UNICEF UK.
We are looking for excellent communication skills, both written and oral, plus the ability to develop effective relationships with donors to ensure outcomes are maximised for both UNICEF UK and our partners. You will have experience in fundraising, including developing and coordinating successful proposals. You will also have experience managing grants, including reporting (narrative and financial) and compliance with contracts. You will need to be a positive team player, able to work to tight deadlines and manage conflicting priorities.
Act now and visit the website via the apply button to apply online.
Closing date: 8am, Monday 2 December 2024.
First Round Interview date: Tuesday 10 December 2024 via video conferencing (MS Teams).
Second Round Interview date: Week commencing 16 December 2024 in person at UNICEF UK’s London office.
In return, we offer:
- excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
- outstanding training and learning opportunities and the support to flourish in your role
- impressive open plan office space and facilities
- an open culture and happy workplace with colleagues who share the same values and goals, enjoy their work and are motivated to do their utmost for children.
- the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
mySociety is a small, purposeful charity which uses digital tools to help people to participate more fully in democracy, make governments and society more transparent and help people work together to address societal challenges. We’re looking for an experienced fundraiser who has the research, proposal writing and budget development experience to deliver on our fundraising strategy by securing new sources of income from grant making foundations and government programmes, coupled with the strategic planning and management skills to further diversify our income by building our individual donations. You’ll be providing maternity cover and working as part of a nimble, digital-first, and entirely remote team - you can work from anywhere in the UK! You will have the opportunity to meet your colleagues face to face at our quarterly in person team meetings.
The role requires developing existing connections and leads and identifying and building new relationships in order to deliver ~£1 million a year in funding. You’ll be our sole fundraiser, coordinating with our Chief Executive and brilliant, friendly, multidisciplinary programme teams to develop workable, fundable proposals, and to manage and report on grants, acting as the main relationship holder for funders. You will need to be inventive in seeking out potential new funders, and to quickly grasp how the organisation works, with a good understanding of how our technology-led climate, transparency and democracy programmes sit within and extend the reach of broader systems of impact.
The ideal candidate will be an exceptional communicator, proactive and tenacious at finding and following up leads, flexible and collaborative in approach, with good knowledge of the broader funding landscape and relevant and active connections and networks.
This is a full-time fixed term maternity cover role for 9 - 12 months, starting in February or early March 2025. Ideally this would be a full time role, four days might be considered for the right candidate.
No recruiters or agencies, please.
What does the role involve?
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Deliver on and refine our four year fundraising strategy, building and maintaining a good understanding of the needs of each of our programmes, priorities and desired charitable goals
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Frame our current and planned activity to appropriately align with the priorities of potential funders
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Identify new leads for unrestricted grant funding to support our existing and core activity
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Identify relevant restricted grant funding for projects that align with our existing priorities and new adjacent areas
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Lead on writing and submitting grant proposals, developing appropriate budgets, logframes, etc in collaboration with other members of the team
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Maintain effective monitoring practices in order to identify new funding opportunities
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Maintain our database of funders and potential funding contacts
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Contribute to the development of the organisation’s wider strategy, through knowledge of the funding landscape
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Produce regular reports on fundraising progress against targets
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Develop mySociety’s broader income generation work, building individual giving and other approaches as appropriate
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Own the relationship with existing funders and be their main point of contact within mySociety
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Lead on grant agreement/contract negotiations and compliance
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Ensure all relevant team members are fully briefed on the terms and conditions of funding agreements, including key deadlines
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Provide regular updates to funders on progress, and share insights and news with them
Requirements
We think this position would suit you best if you have some or all of the following:
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Demonstrable fundraising track record; both quantitatively in money raised, and qualitatively in organisational fit and sustainability
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A proactive and resourceful approach
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Great personal rapport and people skills, able to quickly make connections and build productive and effective relationships
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Breadth of experience and interest in developing different income streams
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Excellent communication skills, both written and oral - able to capture the breadth of our experience and summarise it tailored for the needs of each proposal
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Ability to develop the strategic relationship between communications, events and fundraising
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Strong sector experience, ideally within civic technology or related fields
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Practical and organised for record keeping and reporting
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Able to assess grant opportunities and comprehensively break down proposal requirements into manageable tasks
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Tech savvy with proven experience of relevant databases and applications
Interested in applying but not sure you have all the skills? Please apply anyway! We support learning on the job and rearranging tasks within the teams to suit the skillsets of the best applicant. Please let us know in your covering letter what your relevant experience is and where you might need to learn as you go.
Got questions? Drop an email to Yolanda Gomes
Benefits
This is a fixed-term maternity cover contract with a pro-rated salary in the range of £55,000 to £65,000 per year, plus pension (4% employer, 4% employee).
You must be based in the UK and you need to have the right to work in this country (sorry, but we can’t offer help with visas or relocation expenses).
Deadlines and dates
The application deadline is 10pm Sunday 15 December 2024 and interviews will take place in early January 2025 via video conference. We will aim to notify applicants of whether or not they will be invited to interview by the end of December 2024.
This is a fixed-term maternity cover contract ideally starting February or early March 2025.
Application instructions
Your application should consist of a CV and covering letter. We’ll rely on your covering letter to show us why your skills make you a good fit for this role when we are shortlisting candidates, so take your time getting it right. There will also be a practical exercise for longlisted candidates to complete.
We are particularly interested in improving the diversity of our team and we welcome applications from all suitably skilled and experienced people, and particularly from candidates with Black, Asian or other Minority Ethnic heritage, in line with our EDI strategy.
We are monitoring our recruitment processes to ensure we are doing everything we can to encourage applications from people of all backgrounds. We would ask you to please complete our optional equalities monitoring form. The information you share in the form will be anonymous and will not influence the assessment of your application.
We will shortlist all applications anonymously. So please use your initials rather than your name on your CV and cover letter, and don’t include identifying details such as your name or email addresses on these attached documents.
Please apply directly on our website or via Workable.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Company Description
Lighthouse Pedagogy Trust is a charity which creates life-changing, education-focused children’s homes, to ensure that children in care have the same opportunities as everyone else. We believe that children growing up in residential care should go on to achieve great things and lead fulfilling lives. We believe that social pedagogy, a focus on education, people, and place, is the best approach to supporting young people.
Our first children's home, opened in February 2022, is an award-winning building that has set a new standard for UK children's homes. You can learn more about the home and even take a virtual tour on our website.
As we continue to grow, we're excited to welcome new team members who are passionate about our mission. We are on the cusp of opening our second home with a third to follow shortly. In September 2025 we will launch a Graduate Diploma with our university partner. Additionally, in 2026, we plan to collaborate with a range of organisations from across the sector to deliver a leadership programme for children’s home managers.
Joining our team at this pivotal stage in our development will provide you with an exciting opportunity to contribute significantly to our expansion.
You can read more about how we're having a positive impact in our Annual Report 2022-2023.
Why Join Us?
Be part of a mission-driven team making a real difference.
Enjoy a supportive, collaborative work environment.
Generous annual leave, starting at 28 days (36 days inclusive of bank holidays) increasing to 30 days with 2 years service and 33 at 5 years.
Great benefits, including company sick pay, employer pension contributions, enhanced maternity and paternity pay, and a cycle-to-work scheme.
Grow with our organisation and contribute to its goals and values.
Benefit from being part of Catch22, a well-established charity, while experiencing the dynamic atmosphere of a startup.
Job Description
The Head of Development and Communications will lead LPT’s fundraising, communications and influencing efforts. You will be joining our team at an exciting stage in our development, and you will have the opportunity to play a pivotal role in our expansion.
In this role, you will face a range of exciting challenges on a daily basis, with key responsibilities such as:
Grant Funding and Social Investment: Drive our mission forward by crafting innovative fundraising strategies, writing compelling funding applications and building dynamic relationships with funders to secure essential support for expanding our homes and services.
Communications: Lead our public relations and branding efforts, engaging with stakeholders and the media to amplify our impact and share our story far and wide, while ensuring all staff are informed and inspired through effective internal communications.
Influence and Impact: Champion systemic change in the children’s home sector by forging influential partnerships with government bodies and research institutions, and using impact data to drive forward our work.
Sector Collaboration: Collaborate with others to share best practices and elevate standards across the sector, making a real difference in the lives of children.
Please see the full details in the Job Description.
Qualifications
The ideal candidate will have:
Strong stakeholder engagement skills, with a demonstrated ability to influence diverse and senior stakeholders.
Excellent communication skills, with high-impact presentation abilities and the talent to present complex information in an accessible way to varied audiences.
The ability to balance strategic thinking with hands-on execution.
Flexibility and organisation, capable of managing multiple projects.
A skilled problem solver and self-starter, able to lead projects independently.
Enjoyment in working as part of a small and ambitious team.
Energy and passion for improving the lives of children in care, and a commitment to the organisation’s growth, goals, and values.
Please see the full person specification listed in the Job Description.
Additional information
Salary: £50,000
Hours of work: Full-time, 37 hours per week
Application Process
Please upload your CV and submit a cover letter in the 'Message to Hiring Manager' box that outlines:
Why you are interested in working for Lighthouse Pedagogy Trust.
How you meet the requirements in the person specification.
Interviews
Application closing date: Monday 2nd December, 10am.
First-round interviews (online): 5th and 6th December
Second-round interviews (in person): Thursday 12th December
Safer Recruitment
At Lighthouse Pedagogy Trust, we safeguard all children and young people in our care. As part of our recruitment process, we conduct rigorous checks and vetting of all applicants, in line with legal and regulatory requirements and best practices.
Everyone who works in our homes will be responsible for safeguarding young people and putting their safety and wellbeing first.
This role is subject to an Enhanced Disclosure and Barring Service (police records) check, including overseas police checks where necessary. Please note that this post is exempt from the limitations of the Rehabilitation of Offenders Act, and as such, all previous cautions and convictions will need to be disclosed as part of any application.
For further information about the process, please go to:
See the benefits of working for Catch22 here.
Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
CharityJob does not allow for links to be poses. Please follow our linked ATS to view advertisment with relavent links.
The client requests no contact from agencies or media sales.
Monitoring, Evaluation and Learning (MEL) Manager
The Clean Air Fund is looking to recruit a Monitoring, Evaluation and Learning (MEL) Manager to join their team in London, Delhi or Accra. This is an exciting opportunity to join a rapidly growing organisation whose mission is to use philanthropic grants to catalyse a reduction in air pollution.
The role is critical in understanding and learning from the difference which CAF makes. By streamlining and managing data processes and systems, leading on data analysis and reporting from across CAF’s portfolios, tracking performance at an organisational, portfolio, and grants level, we will build a foundation for learning and insights, and drive maximum impact as CAF delivers an ambitious and exciting strategy.
To be successful in this role you will have the following skills and experience;
- Advanced quantitative and qualitative data analysis skills and experience.
- Demonstrable experience synthesizing learning from large volumes of data and communicating these in a clear and structured manner.
- Extensive experience managing data throughout the programme cycle from data collection design to final reporting.
- Advanced skills in Microsoft Office tools particularly Excel and Powerpoint.
- Strong ability to communicate results to non-technical audiences in a variety of ways.
- Solid experience managing MEL frameworks (including Theories of Change and results frameworks) and implementation of MEL for large international projects and programmes.
- Experience creating a culture of - and mechanisms for - openness and learning across a team of multiple partners and geographies.
- Some experience of various MEL tools and approaches such as outcome harvesting, most significant change, participatory evaluation alongside experience/understanding of quantitative MEL tools and approaches.
- Resilient self- starter.
- Comfortable working at pace and dealing with multiple demanding priorities.
- Shows a pragmatic and flexible approach to work.
- Excellent interpersonal skills and ability to build strong working relationships, coordinate across teams and to provide feedback in a sensitive and constructive manner.
- Ability to deal with diverging views and opinions and to negotiate professionally to reach agreements and solutions.
- Inquisitive, and able to think critically and expansively.
- Holds self and others accountable to meet commitments.
- Highly organized with meticulous attention to detail.
- Proven ability to work internationally across different cultures and geographies.
- Strong workshop facilitation skills.
For more information on this role, as well as the full person specification please see the job description
- Closing date – We will be reviewing applications on an ongoing basis
- Salary – Depending on location
- In UK £51,838 - £66,583 gross per annum
- In Ghana GHS 412,536.11 - 526,337.76 gross per annum
- In India INR 3,807,625 - 4,858,003 gross per annum
- Type of employment - Permanent
- Interviews- We will be interviewing on an ongoing basis
As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, returning parents, carers or any other aspect which makes them unique. We particularly welcome applicants from under-represented groups to apply and would encourage you to let us know if there are steps we can take to ensure that the recruitment process enables you to present yourself in a way that makes you comfortable. We are committed to ensuring the safety and protection of our employees from all forms of harm.
We work with governments, funders, businesses and campaigners to deliver clean air for all as fast as possible.
Are you a highly organised person who thrives on creating and maintaining seamless HR and payroll processes? Join our dynamic team as an HR Systems and Payroll Officer, where you’ll play a key role in keeping our payroll and our HR systems accurate and efficient. If you love being the go-to person for smooth, reliable processes and enjoy supporting a thriving workplace, we want to hear from you!
About the role:
As the HR Systems and Payroll Officer, you will take on a varied role that is central to maintaining and enhancing our HR and payroll systems. You will handle significant data input, act as a system administrator, and ensure seamless payroll processing, accurate data management, and compliance with regulations.
This role also involves providing customer support to system users, troubleshooting issues, developing new processes, training users, and creating guidance materials to ensure effective system use. Ideal role for someone with experience in payroll and HR systems who enjoys streamlining processes and collaborating with cross-functional teams.
Hybrid working is the norm for us at the moment, so a mix of home and office working is what you'll get, as well as our other benefits. We meet once a month for a department day in our head office in Kings Cross as well as any required training days or in person meetings for a business need. Further details can be discussed with the hiring manager in interview.
About you:
- Proven experience in HR systems and payroll processing.
- Display a strong attention to detail and customer focus.
- A strong knowledge of HRIS software and payroll systems.
- Excellent attention to detail, problem-solving skills, and communication abilities.
- A solid understanding of payroll regulations and compliance.
- Possess strong organizational, accuracy, communication, and analytical skills.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You will have the opportunity to actively problem solve and support colleagues across SHP to inspire positive change, all while working in a collaborative and growth-focused environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important Info:
Closing Date: Sunday, 1st December 2024 @ midnight.
Interview Date: Tuesday 10th or Wednesday 11th December (via Microsoft Teams)
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Events and Fundraising Assistant helps to improve, develop and organise our events, including the London Legal Walk, Great Legal Bake, Great Legal Quiz and many more across London and the South East. They work to maintain contact with our wide network of dedicated supporters, keeping our database up-to-date with contact and event information. They update our website and produce content for printed materials to promote our events programme, and assist with the recruitment and management of volunteers.
Main duties and responsibilities (see recruitment pack for more detail)
- Organising events
- Improve and maintain website and online presence
- Administrative duties
- General support
About you
Essential criteria
- Enthusiasm for the cause and our work; commitment to social justice and equal opportunities for all
- Excellent interpersonal skills, including written and oral communications skills
- Confidence with IT including Microsoft Office suite
- Excellent attention to detail
- Ability to work well under pressure; strong organisational skills to work in a busy environment with competing demands
- Proven ability to communicate with a wide range of people and to liaise effectively with other organisations
- Highly motivated, with ability to work on own initiative and as part of a small team
- Flexibility and willingness to learn new skills
- Professional, reliable and responsible
- Ability to work outside office hours as required (with time off in lieu), particularly in the build up to events, on the days of events and in other busy periods
- A positive attitude to problem solving and finding new solutions
Benefits
- 25 day of annual leave (pro-rata for part time) plus bank holidays (pro-rata for part time). Allowance increases due to years of service to 27 days for 2+ years, 29 days for 4+ years and 31 for 6+ years.
- 5% Employer pension contribution
- Hybrid working
- Flexible working options
- Employee Assistance Programme
- Continuing professional development opportunities
How to apply:
To apply for this role, click the ‘quick apply’ button and submit a copy of your CV with a covering letter of no more than two pages of A4, describing how you meet the requirements of the role and the criteria outlined in the person specification. Please read the Recruitment Pack for full details before applying.
Recruitment timeline:
Closing date: 10am, 02 December 2024
Please note applications will be considered on a rolling basis and we may close for applications in advance of the above date if a suitable appointment is made.
The successful appointment is subject to satisfactory written references and right to work checks.
The client requests no contact from agencies or media sales.
Seeking a dynamic storyteller to amplify our message and drive engagement as our new Communications Manager.
Who we are:
Chance for Childhood believes that no child should have to fight for a safe, happy childhood.We exist to ensure that every child in Africa can thrive from their early years through to adulthood. Together with partners, supporters, children, and their communities, we protect, educate and create lasting change for every child threatened by violence, neglect and conflict.
We work in five African countries (Ghana, the DRC, Rwanda, Kenya and Uganda) and we are carving out a niche as experts in inclusive education and safe spaces for children facing multiple complex vulnerabilities. In 2022, we launched the #OverExposed campaign to advocate for ethical imagery and storytelling in the fundraising and marketing materials of international development charities.
Your role:
As the Communications Manager, you will play a key role in shaping and delivering the charity’s communications strategy to raise awareness, increase engagement, and grow support for our vital work. You will manage all external communications across multiple platforms, including social media, website, email marketing, and events, ensuring a consistent and compelling brand voice. You will work closely with the Individual Giving Manager and Challenge Events Officer to drive impactful campaigns. Additionally, you will play an essential role in promoting and protecting the charity's brand.
Timeline
Deadline for applications: Monday 2nd December
- First stage: Online 45-minute interviews held 5th & 6th December. Interviewees will also be asked to provide an example of a comms campaign they have written they are proud of.
- Second stage: In-person interviews held in London, Wednesday 11th December
- Appointment made by Friday 13th December
We can be flexible with the above schedule if necessary; it is provided as an indication of our planned timeline.
The client requests no contact from agencies or media sales.
Interim Contract Manager
Job type: Temporary
Duration: 3 months +
Hybrid Working: 4 days remote
Location: London, the nearest station, Holloway Road
Excited to announce an immediate opening for an Interim Contract Manager within the NHS. This is a unique opportunity to join a dynamic Complex Contracts team, part of the Chief Nursing Directorate.
The Complex Contracts team focusses on:
- Safeguarding adults and children
- Quality governance and improvement
- Person-centred commissioning for individuals, including children with complex needs, whose requirements cannot be fully met by local services.
Key Responsibilities:
- Managing a diverse portfolio of contracts, primarily in continuing health care (CHC), including care homes and home care providers
- Transitioning contract and performance management, along with supplier relationship management, to the Atamis/Health Family online system, based on the Salesforce platform.
What We Are Looking For:
We are seeking individuals who possess a blend of administrative skills, data analysis capabilities, and the ability to engage stakeholders and build relationships within the wider team.
The ideal candidate would have:
- NHS contract management experience
- Intermediate proficiency with Microsoft 365 products
- Experience with Atamis or similar procurement systems
- An understanding of CHC is beneficial.
If you would like to be considered for this role, you will need to be available immediately.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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