Jobs in Blackheath

Head of Operations

Job Description and Person Specification

Salary:  Up to £47,432 FTE (Up to £28,844 pro rata)

Hours:  22.5 hours per week

Reporting to: CEO

Direct reports: Operations Lead, Volunteer Coordinator

Location: Sevenoaks, although we operate flexible working in which staff can work from home for part of the week.

Application Process:

Please find on our website the job description and person specification for the role you are applying for. If you would like an informal discussion about the role in advance of applying, please contact us at jobs @ westkentmind. org. uk. Please send a current CV of your recent experience and a statement evidencing how you meet each of the requirements within the person specification (no more than 2 sides of A4). Send this to jobs @ westkentmind. org. uk no later than Tuesday 4 February 2025 5pm, including the job title in the email subject. We aim to hold interviews on 12 and 13 February 2025 and we will let shortlisted candidates know no later than 7 February 2025 if they are invited to interview. 

About West Kent Mind

West Kent Mind enriches lives through better mental health by offering support to get well, stay well and thrive. We are an ambitious, award-winning organisation and an enthusiastic member of the Mind federation. We value collaboration, partnership, creativity and growth.

This role is an excellent opportunity to join the senior management team of a thriving organisation and help shape its future by developing a robust infrastructure and supporting team of passionate staff.

Job Description

About the role

We are seeking a seasoned operations leader with a proven track record in organisational development, resource management, policy and compliance, and risk management, with a strong appreciation for the pivotal role of people in achieving success.

You will provide strategic leadership across operational and people-focused areas, fostering an organisational culture aligned with our values and ambitions. Your remit will include human resources, Health & Safety, and building management, ensuring effective processes are embedded into daily operations to support long-term organisational effectiveness.

You will be a natural in implementing effective systems to enable West Kent Mind to run like a well-oiled machine. Similarly, you will be someone that cares about our staff, their happiness, wellbeing and successes.

Key Objectives include by are not limited to:

• Develop and implement operational plans aligned with the charity’s strategic objectives, ensuring resource efficiency and compliance with legal and regulatory requirements.
• Lead on people and culture initiatives, including talent acquisition, retention, and performance enhancement, while fostering a thriving, inclusive workplace and overseeing HR operations and volunteer management.
• Provide strategic leadership as part of the senior leadership team, managing effective relationships across staff and senior colleagues, and collaborating with the Head of Finance to ensure organisational and financial effectiveness.
• Oversee resource management, including facilities, IT systems, and procurement, while ensuring value for money, safety, and operational efficiency through robust policies and procedures.
• Support commercial development by identifying income opportunities through training, social enterprise, room hire, and business grants, while managing risks and maintaining compliance with GDPR, health & safety, and other regulatory requirements.

Person specification

Who You Are

All previous experience may be paid or voluntary, full, or part-time, in the UK or overseas.

• You have previous experience in operations management, human resources management and budget management within those areas.
• You have demonstrated a strong ability to motivate and manage teams, fostering a positive work environment.
• You have experience in managing and implementing effective risk management systems.
• You possess some knowledge of Health and Safety regulations in the workplace.
• You have an understanding of the General Data Protection Regulation (GDPR) in the workplace, including the management of sensitive data.
• You are passionate about better mental health and are committed to West Kent Mind’s mission and values.
• You show a strong commitment to diversity, equity, and inclusion and can prioritise these in a professional setting.
• You exercise discretion and judgment when dealing with sensitive and/or confidential information.
• You remain flexible and adaptable in a changing environment.

What you will offer

• You can demonstrate that you have effectively managed multiple projects and priorities.
• Your ability to address challenges using strong analytical skills and implement practical solutions.
• Your expertise in charity operations, including data protection, health and safety regulations, contract compliance, and volunteer management will be a vital to us.
• You have exceptional communication skills with the ability to translate complex operational information to a variety of audiences such as trustees, key stakeholders and funders.
• Your understanding of managing budgets and the financial implications of human resource management, utilising working knowledge of Excel spreadsheets are crucial.
• You are familiar with having to adapt and thrive in a fast-paced, resource-limited environment.

Key Responsibilities

• Develop and implement operational plans that align with the charity’s strategic objectives.
• Lead on talent attraction and retention, ensuring equality of opportunity, diversity, and representation, while fostering a culture that supports talent retention and enhances performance.
• Establish an effective learning programme for West Kent Mind, reviewing and organising relevant training, mentoring, coaching and skills development for our staff, trustees and volunteers.
• Help to grow a culture that supports a happy, healthy, creative and collaborative workplace.
• Work with the CEO (and with our HR telephone support – Rradar) and managers to provide HR support within West Kent Mind, ensuring best practice and keep up to date with relevant changes in legislation.
• Oversee our online HR portal, Breathe HR, ensuring accurate management of staff records including annual leave and sickness logs for all staff, in collaboration with managers.
• Oversee an effective volunteer recruitment, retention and management programme.
• Provide effective management to your team and create effective relationships with staff and senior management colleagues.
• Contribute strategically to the senior leadership team, attending meetings and undertaking leadership roles where necessary.
• Work closely with the Head of Finance to ensure the operational and financial effectiveness of the organisation, and provide cover as required for one another.
• Oversee the management of resources, including facilities, IT systems, and procurement, ensuring compliance and value for money.
• Responsibility for the management of West Kent’s Mind’s premises with support from the Operations Lead.
• Develop and enforce policies and procedures to ensure operational efficiency, safety, and compliance.
• Implement a system for the collation and updating of company policies, procedures and systems, supported by managers.
• Support our training team to drive commercial income through our dedicated training and development programme, improving our existing offer and identifying gaps in the market and other business opportunities.
• Identify other potential commercial income streams through social enterprise, room hire, sales, consultancies, or business grants/loans.
• Ensure the charity meets all legal, regulatory, and health & safety requirements. Manage operational risks and develop contingency plans.
• Ensure a safe working environment for all staff, visitors and users of services: to meet legal and organisational expectations in relation to health and safety in conjunction with the Operations Lead
• Work with the nominated Data Controller to ensure GDPR regulations and other marketing legislation is complied with.
• Maintain the Risk Register and co-ordinate updates to ensure mitigation strategies are in place, effective and limit the organisation’s exposure to risk.

Adopting our fundraising culture.

West Kent Mind operates and encourages a fundraising culture, this means that our staff, volunteers, and trustees are all fundraising advocates and contribute to an organisational fundraising ethos. We expect all colleagues to play their part in generating income, this could be anything from being pro-active working with colleagues to secure funding for your area of work, to writing a heartfelt thank you note to a donor or putting together a testimonial from a beneficiary to demonstrate funding impact for a grant application. Securing income is vital to our survival and we expect everyone to embrace our ethos. We don’t expect you to be a fundraising expert, but we do expect you to fully adopt our fundraising culture with energy and passion. 

Benefits

We’re a charity and we’re here to make a positive difference to lives and communities. You’ll work with a passionate, knowledgeable and dedicated team with a big heart.

Holidays

It’s important to take time off. We give you 23 days a year, increasing by one day per year of service up to 30 days, plus bank holidays.

To refresh and recuperate before the start of a new year, we also give you an extra three days holiday between Christmas and New Year.

For part-timers this is all calculated pro-rata.

Learning

We’re committed to supporting our staff with learning and professional development, so we offer opportunities for coaching, training and mentoring. Everyone, regardless of role, is offered free Mental Health First Aid training.

Pension

If eligible you’ll be auto enrolled into our pension scheme, and our contribution is based on 3% of your salary.

Employee Assistance Programme

Everyone can access our Employee Assistance Programme. It’s confidential and includes 24/7 telephone advice, counselling and a suite of online tools to help you stay happy and healthy.

We're looking to recruit a corporate partnerships fundraiser to provide high quality account management and bring your professional skills to secure new business, using your strong knowledge of the commercial sector.  This is an exciting role in our friendly fundraising team that will manage existing partnerships with companies and enjoy acquiring new ones.

The role is pivotal in delivering our ambitious corporate income stream budget.  You will work closely with your line manager and other members of the fundraising team, and across the Centre, to support organisational goals.

Please refer to the attached job description for further information. If you have any questions or would like to have a confidential discussion regarding the role please contact us.

In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.

At the Cardinal Hume Centre, we believe everyone should have the opportunity to live a full life, but we know that homelessness and poverty can wreck that potential. Too often homelessness at a young age is repeated and compounded in later years.  Our renewed vision is to increase our focus on young people, children and their families. To value every individual, nurture their potential and help people thrive.

The Centre is an equal opportunities employer.  We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children.  We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in the work of the Centre and to welcome and support volunteers with whom they work.

We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and the successful candidate will undertake a basic DBS check.

Applicants must have the right to work in the UK. We are unable to sponsor visas.

This role has the opportunity for remote working one day a week.
 

Benefits

· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)

· Discretionary wellbeing and celebratory days

· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%.

· Life assurance cover (after probation passed)

· Season ticket loan

· Employee Assistance Programme

· Training and development opportunities

· Access to Blue Light Card discounts

Would you like to work for an organisation that is one of the UK's leading providers of hospital and community-based healthcare, research, and education?

Your employee benefits will include:

• Comprehensive health and wellbeing programmes.
• Discounted memberships at local fitness and leisure centres.
• Free access to counselling services through our employee assistance programme.
• Opportunities for career growth and recognition.
• Financial wellbeing support and advisory services.
• Active equality, diversity, and inclusion forums and networks.
• Mental health and wellbeing training for staff at all levels.
• Wellbeing champions and funding for local health and wellbeing initiatives.

In this role, your day-to-day duties will include:

• Offering comprehensive business partnering support to the Endowment business unit, fostering strong relationships.
• Managing accounting tasks for property and financial investments, including rental income and expenditure.
• Preparing detailed financial reports, such as P&L statements, balance sheets, and cash flow statements.
• Analysing financial data, trends, and performance metrics to provide actionable insights and recommendations.
• Establishing and overseeing key performance indicators (KPIs) from relevant property management reports

Your Skills and experience will include :

• Qualifications as a qualified or part-qualified accountant or QBE with relevant experience
• Proficient in creating financial summaries for property and investments.
• Proficiency in Excel including formulas, VLOOK UPS & Pivot tables ( this will be assessed at interview).
• Strong analytical, problem-solving, and communication skills.
• Experienced in using Access Financials, Access Analytics, and Access Office Integration.

Apply with your CV.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

• Time commitment: This is a full-time role
• Type of contract: Fixed-term contract for 1 year (renewable)
• Location: London
• Start Date: As soon as possible

Join CHS Alliance as an Administrative Officer!!

• Are you a detail-oriented and proactive professional eager to support a dynamic team working to improve the effectiveness of aid? This role provides an excellent opportunity to contribute to CHS Alliance’s mission by ensuring the smooth operation of our administrative, logistical, and financial processes.

  The Administrative Officer will play a crucial role in supporting the CHS Alliance team by:

  This role requires someone who thrives in a fast-paced environment, demonstrates excellent organisational and time-management skills, and is passionate about creating impact through efficient administrative support.

  • Organising and managing travel arrangements, including logistics, tracking, and compliance with the CHS Alliance’s environmental policies.
  • Supporting the organisation of key events, both virtual and in-person, including managing platforms such as Zoom and venue bookings.
  • Collaborating with the Finance Team to process Purchase Approval Forms, review expense claims, and manage invoicing.

Passionate about nonprofit and humanitarian work? Here’s your chance to make an impact!

How to apply:

Applications must include a CV and a motivation letter (no longer than 2 pages each). Please mention your name and the vacancy reference in the subject line.

Deadline for applications: 31st January 2025

Vacancy reference: AA.2025.01

Important notice:

As part of the CHS Alliance team, you commit to the CHS Alliance vision, mission and commit to be personally and collectively responsible for upholding and promoting the highest standards of ethical and professional conduct. This includes respecting the CHS Alliance’s Code of Conduct and the dignity of those whom the Alliance pledges to assist and with whom they have contact.

The CHS Alliance has a zero-tolerance policy towards the abuse of power, exploitation, bullying, harassment and discrimination and towards fraud and corruption.

As representatives of the CHS Alliance, staff behaviour must be seen to be of the highest standard and in keeping with the CHS Alliance vision, mission and aims. Therefore, all offers of employment are subject to satisfactory references and appropriate screening checks. As part of these checks, the CHS Alliance is participating in the Inter-Agency Scheme for the Disclosure of Safeguarding-related Misconduct in Recruitment Process within the Humanitarian and Development Sector. The participation in this Scheme requires the CHS Alliance to seek information about candidate’s misconduct (including sexual exploitation, abuse and harassment) with any previous employers for at least the past five years.

Do you have a passion for the education/ arts and a strong financial background?

In this role, you will play a vital part in ensuring the financial health and stability of a prestigious drama school in London. This institution is renowned for its rigorous training programs in the dramatic arts. The academy has a rich history of nurturing some of the finest talents in the industry, with graduates often achieving significant success in theatre, film, and television. Your efforts will help maintain the financial foundation that supports the institution's mission to cultivate the next generation of theatre professionals.

Your employee benefits will include:

• Medical, dental, and vision insurance
• Retirement plan and pension plan
• Employee Assistance Program
• Life and disability insurance
• Flexible Spending Accounts
• Travel assistance
• Financial wellbeing support
• Wellness programs

Your day-to-day will include:

• Proactively manage financial controls to mitigate risk and ensure compliance with all relevant legal and regulatory requirements.
• Produce and present precise financial reports, including monthly, quarterly, and annual financial statements, for senior management and stakeholders.
• Developing and managing annual budgets and forecasts, giving insight and recommendations to support strategic planning.
• Providing oversight and coordination of internal and external audits, ensuring efficient and exact audit processes.
• Fulfilling all obligations related to accounting standards, tax regulations, and company policies.

Your skills and experience will include:

• Accounting ACCA, ACA or equivalent certification preferred.
• Prior experience in financial control, financial reporting, and cash management, within higher education or a similar business.
• Considerable knowledge of accounting principles, financial regulations, and tax laws.
• Ability in financial software and MS Office applications, particularly Excel.

If you are an experienced finance professional with the relevant skills and experience, and you are looking to advance your career, please apply with your CV.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Location: Hybrid, Old Street, London
Salary: £46,188 per annum
Hours: 34.5 hours per week
Department: Humanitarian
Job Type: Full-time
Contract Type: Permanent

Plan International UK is a global children’s charity striving for an equal world. One where every child can reach their full potential and every girl can choose her own future.

We bring people together to protect children’s rights and keep girls safe, in school and in control of their bodies – even when disaster strikes. And we won’t stop until we are all equal.

In this role, you will support the development of Plan International UK’s disasters and emergencies portfolio, including programming that addresses disaster risk, and strengthens community resilience. You will also develop and manage a geographic-focused portfolio of humanitarian projects. The role involves working across various areas, including grant management, programme development, and will require relationship building both internally and externally. You will provide technical support on Early Childhood Development in Emergencies (ECDiE) to projects and other initiatives as well as the opportunity to actively participate in ECD working groups and networks, representing Plan International UK internally and externally.

You will need a solid background in designing and implementing humanitarian and/or DRR-Resilience projects and in securing and overseeing projects from major humanitarian donors (such as FCDO, DEC, ECW, Start Network, and UN). You will also have experience working in a consortium to raise and manage major donor grants and the proven ability to develop and oversee grant-funded programmes across all phases of the programme cycle. You’ll be able to demonstrate good knowledge of Early Childhood Development in Emergencies and gender-responsive programming.

For further details of this role, please see the job profile. Please note that this is a UK-based role, and we are unable to offer international contracts.

The deadline for applications is 23:59 on 26 January 2025.
Interviews will take place from the week commencing 10 February 2025.

We are committed to the safeguarding and protection of children, young people and adults in our work. We, therefore, apply rigorous recruitment and selection processes to ensure that only those who are suitable are recruited to work for us. Accordingly, appointment to all our roles is subject to a range of vetting checks, and for this role, this will include a Basic Disclosure and Barring (DBS) check. A criminal record will not necessarily bar you from working for us; this will depend on the circumstances of any offences.

Plan International UK is committed to being an inclusive employer and we welcome applications from candidates from all backgrounds.

REF-219033

The Digital Communications Officer role sits within the Fundraising team which is responsible for the organisation’s income, profile, reputation and supporter base through external and internal communications and campaigns. The primary focus of this role will be social media management, with activities extending to other areas of digital communications, including website content and digital advertising production. Reporting to the Communications and Engagement Manager, the Digital Communications Officer will be instrumental in growing our communities and reach online, promoting Doctors of the World’s UK and overseas operations and advocacy, and driving support for our humanitarian organisation. 

Doctors of the World UK (DoTW) is part of the global Médecins du Monde (MdM) network, which delivers over 400 projects in more than 70 countries, 6,000 volunteers and 5,000 employees. We deliver both emergency and planned medical support, staying to support people in need of healthcare for the long term. We advocate directly for the rights of everyone to access healthcare, no matter who they are or where they are from.

In the UK, we deliver our own domestic programme supporting people excluded from healthcare in the UK, including people seeking asylum and those who are homeless. Across our network we have projects ongoing in countries ranging from emergency responses in Gaza and Ukraine through to development work in Sierra Leone and Myanmar.

This role plays a key part in our fundraising and communications team helping us to meet our fundraising targets and drive growth in both our responsive and strategic communications.

Our vision is of a world in which people affected by war, natural disasters, disease, hunger, poverty, or exclusion get the healthcare they need.

Application deadline Friday 7th February 0900.

Interviews week commencing Monday 17th February

Applications should include CV and cover letter (mandatory). Please also attach portfolio (optional).

XLP is a vibrant youth work charity dedicated to shaping bright futures for young people. Leading the charge against poverty and educational failure in inner London, we offer holistic, long-term support to 11 to 25 year olds in both schools and communities.

Our Sports Team work across London running 18 sports projects a week using gym sessions and football and running.  These sessions form part of our wider community work in which we run 25 sessions a week on our mobile youth centres which encourage, motivate and mentor young people towards positive futures.​ These sessions enable a team of experienced youth workers to provide a range of services for young people. Whether table tennis or trivial pursuit, cooking or competitions, games consoles or group discussions, FIFA or Forza, we use our mobile youth centres to help London’s young people create their positive future. We pride ourselves on being able to provide a safe and consistent environment where young people can grow. ​​

We’re looking for a Senior Youth Worker to join the team to enable us to continue this amazing youth work. As well as to grow our current offer for girls and young women. You’ll also increase young people's physical participation in sports and fitness activities and help them develop greater life skills and more positive relationships along the way.

There is an occupational requirement that this newly created role is performed by a female: we are particularly wanting to grow our fitness and sports activities for girls and young women and provide a supportive and safe environment we are therefore welcoming applications from females for this position.

Our Sports motto is Set it, Reach it, Beat it. Could you help a young person reach their goals?​

It is an occupational requirement under the Equality Act 2010 (Schedule 9, part 1) for this post to be filled by a woman.

XLP is a vibrant youth work charity dedicated to shaping bright futures for young people. Leading the charge against poverty and educational failure in inner London, we offer holistic, long-term support to 11 to 25 year olds in both schools and communities.

Our buses act as Mobile Youth Centres and provide a unique and rare platform to engage with young people on a weekly basis. They enable a team of experienced youth workers to provide a range of services for young people. Whether table tennis or trivial pursuit, cooking or competitions, games consoles or group discussions, FIFA or Forza, we use our buses to help London’s young people create their positive future. We pride ourselves on being able to provide a safe and consistent environment where young people can grow. We use mobile youth centres to offer them further opportunities to gain new experiences and develop their skills, helping them create their positive futures.

We’re looking for a youth worker who’ll also be responsible for driving one of our buses to and from projects. The role reports directly to the Youth Work Manager - Outreach and work closely with the area based Senior Youth Workers.

Applicants must be over 21 years of age and hold a clean driving licence for minimum of two years. Bus driver training will be provided.

XLP is a vibrant youth work charity dedicated to shaping bright futures for young people. Leading the charge against poverty and educational failure in inner London, we offer holistic, long-term support to 11 to 25 year olds in both schools and communities.

Over the past eight years XLP has run a nationally recognised mentoring programme which runs in nine London boroughs. These mentoring projects target at risk young people between 11 – 18 who are on the verge of exclusion or excluded from school, at risk of involvement or already involved in crime, and isolated from their communities. The aim is to support these young people and help them see alternatives to what can sometimes seem a hopeless situation.​

We’re looking for a Mentoring Manager to join the team to recruit, train, monitor and supervise mentors sourced from the local community in North London. These mentors commit to providing 1-2 hours face to face per week for a minimum of 12 months with their allocated mentee.

This is a hybrid role with approx. 50% of your time being face-to-face. Mondays are based in our central London office.

IPS Grow Regional Lead

We are seeking three experienced IPS professionals with recent IPS team leadership experience at a Team Leader, Senior Employment Specialist or Service Manager level. 

These roles hybrid working and are based in either, the North and Southeast of England, and London. 

Position: IPS Grow Regional Leads X3

Location: Hybrid working. A mix of remote and onsite working, three roles supporting IPS services across the North and Southeast of England, and London)

Hours: Full-time 

Salary: £49,000 per annum for the roles based in the North and Southeast, and £54,000 per annum, which includes a market premium for London.

Contract: Permanent

Closing Date: 28 January 2025 

About the Programme 

IPS Grow is a national programme designed to support the expansion of Individual Placement and Support (IPS) services in mental health, primary care, and drug and alcohol teams across England. Led by the charity in partnership with the Centre for Mental Health, it is funded by NHS England and Improvement (NHSE/I), the Department for Work and Pensions (DWP) and the Office for Health Improvement and Disparities (OHID).

About the Role

A core element of the programme is the expert assistance provided by a team of IPS professionals, known as IPS Grow Leads, to support providers to improve their fidelity to the IPS model and achieve better employment outcomes for their clients.

Focussing on working with regional and national stakeholders to support the national expansion of evidence-based employment provision within health systems, you will lead by example helping services translate research into on the ground practice, with a focus on quality and good performance. This will involve carrying out field mentoring/case reviews, quality assurance fidelity reviews, facilitating workshops and learning networks.

We are currently recruiting for one individual in each of these areas remote and onsite working, supporting IPS services across London, the Southeast and the North of England

About You 

We are looking for candidates with experience of leading IPS teams as a Team Leader, Senior Employment Specialist, or Service Manager and driving these teams towards high fidelity and high-performance delivery.

Successful candidates will be able to demonstrate:

• IPS expertise: Comprehensive knowledge of the IPS approach and practical applications. You should be familiar with the IPS evidence base and be able to talk convincingly about the benefits of IPS to different types of stakeholders.

• Stakeholder management: Ability to build rapport and positively influence a wide range of stakeholders with different priorities and communication styles.

• Driving performance outcomes: Track record of driving tangible improvements in IPS outcomes with a strong focus on performance management. Deep understanding of IPS implementation challenges and successful strategies to overcome them.

• Change management: Ability to plan, implement, and solidify positive change within IPS services and systems. Drive improvements in employment outcomes for IPS clients through strategic change initiatives.

• Strategic planning and organisational skills: Manage workloads and competing priorities efficiently, and meet deadlines consistently while maintaining high-quality output. 

• Problem solving: Take a structured approach to solving problems with a high tolerance for ambiguity. Ability to adapt quickly to complexities in a rapidly changing landscape and develop creative and innovative solutions to overcome challenges.

• Self motivation: You will be able to demonstrate high levels of initiative and personal leadership. You will be committed to your own development and keep up to date with IPS and leadership practice. You will be continually curious and open to learning.

• Commitment to travel. The role involves significant travel to build relationships and provide hands-on support as well as meeting with IPS Grow team members from across England.

About the Organisation

Since 2007, the organisation has helped to pioneer a series of programmes to improve outcomes for individuals with complex needs. These innovations, including the social impact bond model, have mobilised more than £500 million globally. With sister organisations in the US, Israel, the Netherlands and India the organisation has network of partners across the world.

Equality, diversity and inclusion 

We actively encourage applications from under-represented and minoritised groups, including those with lived experience of the social issues we are working to address. The organisation is an equal opportunities employer and support a range of flexible working options.

The application process uses Applied, a platform developed by the Behavioural Insights Team, to record your application. Applied is focused on using behavioural and data science to improve hiring decisions and minimise unconscious bias in the recruitment process. You will be asked to respond to four situational based questions, which will allow you to express your ability.

Other roles you may have experience with could include IPS Team Leader, Senior Employment Specialist, Service Manager, Service Manager, Service Lead,  IPS, IPS Grow, Individual Placement and Support, IPS Lead, IPS Grow Lead, Individual Placement and Support Lead, IPS Programme, Mental Health Support, Mental Health Support Programme, Mental Health Support Worker, Health, Social Care, Social Welfare, Employment, Programme Lead, Programme Manager.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

After over 22 years at the helm, our CEO is retiring, and we are looking for his replacement. We are seeking someone with vision, passion, and enthusiasm for delivering stellar wellbeing outcomes, especially for older people. The person will provide strategic leadership and inspire staff, trustees, funders, and other stakeholders to achieve our ambitious goals.

About Us

Claremont is a community passionate about the arts and personal and community development. We have been a nationally progressive pioneer in our approach to services and we were the UK’s first Wellbeing Centre, long before the term was ubiquitous. We want to continue our history of innovation, alongside our culture of learning, our basis in genuine human relationships and the conviction that everybody matters. Underlying all of our services, and a key aspect of our culture, is a psychotherapeutically-informed approach which emphasises real listening, self awareness, and an awareness of how we are being in relation to other people.

About the Role

As the Job Description indicates, the role, which reports to our Board of Trustees, covers a wide range of responsibilities, including:

· Vision Leadership

· Partnerships

· Fundraising

· Financial Planning and Management

· Team Management and Coaching

· Charity Governance

· Clinical and Safeguarding Governance

· Legal Issues

· ITC

The ideal candidate will have experience and competence in all or as many as possible of these areas, as well as having a certain “Claremontiness” – aspirational and personal qualities which embody a genuine relational approach to life. 

We are seeking to recruit a passionate and hardworking new Marketing and Communications Executive, to oversee our communications strategy and help develop the organisation during an exciting period of growth.

Reporting to: CEO

Location: Remote

Working Hours: Part-time, 16 hours per week (working days are flexible)

Salary: £25,000 pro rata (based on a full-time equivalent 37.5 hour week)

Contract Length: One year, fixed term (with the potential to extend based on available funding)

Restrictions: Must have the right to work in the UK

This is a 16 hour a week role which would be perfect for someone looking for a flexible job that makes a big social justice impact. This would suit someone with family responsibilities or who is studying a part time masters course for example, who needs a job role that fits in around their other commitments. You could work it full time over two days or part time over 3, 4 or 5 days a week.

You will be joining a wonderful team in the UK and Uganda. We currently have two paid staff (based in London and Bournemouth) and a variety of volunteers in the UK, plus a team of 26 staff in Uganda. Your views will be valued and you will get the chance to work together within our team to problem solve and suggest ideas to improve our programmes at every step of the way.

S.A.L.V.E. International is a small International Development partnership charity registered in the UK and Uganda. Our ethos is “Support And Love Via Education”. We support children living and working on the streets of Uganda, and their families, to have a brighter future.

At S.A.L.V.E. we believe:

- No young person should have to live or work on the streets

- Young people who have lived and worked on the streets deserve the chance to fulfil their potential

- Young people on the streets should have trustworthy, supportive adults around them

We are looking to recruit a new Marketing and Communications Executive who believes in our vision that there should be “No Street Called Home” for children living on the streets in Uganda and who wants to help us to grow this impact and further change children’s lives.

Job Purpose

- To design and deliver our communications plan, to a high standard.

- To design and deliver our supporter care plan

- To support volunteers of a wide variety of skill sets to help S.A.L.V.E. to better achieve our aims and objectives in a variety of roles.

- To work collaboratively with, and offer support to, the rest of the UK team, to best meet S.A.L.V.E.’s aims and objectives.

- To work with the S.A.L.V.E. team as required, developing and improving our existing programmes of work to best benefit our service users.

- To raise awareness of the work of S.A.L.V.E. International and be an ambassador for us in the community.

Key Activities

The following activities are intended as a guide to the main responsibilities of the post and are not an exhaustive list of duties and tasks. To carry out these activities you will be working together with and given support by the CEO. The post-holder may be required to undertake other duties that are not listed below, at the direction of their manager. The job description may be amended from time to time after consultation with the post holder.

- Design and deliver the communication plan of the organisation. This will include administration of:

• Website
• Social Media channels
• Newsletters
• Campaigns
• External comms and brand development

- Administration of our Supporter Care Programme. This will include:

• Being a dedicated point of contact for Community Fundraisers
• Regular comms with new donors and regular givers
• Developing campaigns to attract new supporters

- Supporting the UK team, as required. This will include:

• Supporting the CEO on a variety of projects at different times in the year (eg. working on our annual report, preparing papers for board meetings, preparing assets for a supporter event etc.)
• Supporting the Development Manager with fundraising bids, including design work and proof reading.

- Managing communications volunteers in the UK to help to build the capacity of the organisation.

- Supporting with general organisational admin, as required.

- Working with the S.A.L.V.E. team to deliver on our strategic plan. Contribute to its review and improvements over time to maximise the organisation’s impact with our service users through regular evaluation and learning reviews where required.

Requirements

In order to be considered for this post, you will demonstrate that you already have:

Skills:

Essential

· Ability to inspire and share the story of our work to our supporters.

· Excellent written and oral communication skills.

· Excellent organisational skills.

· Excellent attention to detail.

· Well organised time management, forward planning and implementation skills.

· Ability to work well with other team members across the world in person and remotely.

· Able to work on own initiative, under pressure and to tight deadlines.

· Ability to learn quickly

Experience:

Essential:

· Educated to degree level or above.

· Demonstrable communications work experience: minimum 2 years.

· Excellent IT Skills including a wide range of software packages such as Excel, Word etc

· Experience of using design software packages such as Canva (preferrable)

· Familiarity with commonly used social media platforms (Facebook, Twitter, Instagram, LinkedIn).

· Demonstrable experience of website administration (Wordpress preferred)

Desirable:

· Marketing qualification at either degree level or with recognised body e.g. Chartered Institute of Marketing.

· Experience of completing a website redesign/relaunch

· Experience in using a customer data platform for customer records such as Beacon (preferred).

· Video, photography and editing experience.

· Knowledge of Uganda and its culture, particularly if you have spent time there.

· Knowledge of international development, homelessness, social entrepreneurship, social work and/or addiction.

· Experience in producing commercial content for social media to build engagement with an audience.

· Experience in managing people, especially volunteers and delegating tasks.

Special Circumstances

This post has the following special circumstances:

· Willingness to travel across the UK when necessary.

· Willingness to work some unsociable hours.

(Please note:  if you have difficulty meeting these conditions because of a disability or family circumstances the appointing manager will discuss it with you in order to see whether it is possible for reasonable adjustments to be made to the job or working conditions)

Advisor and Caseworker - Primary Care Network

Location: Bromley by Bow Centre
Job Type: Part time, 28 hours per week - open to full time applicants
Contract Type: Fixed Term Contract (funding currently until July 2026)
Salary: £32,724.96 per annum (pro rata to 0.8 FTE £26,179 per annum)

The Bromley by Bow Centre is working with the Primary Care Network (PCN), Bromley by Bow Health & Stepney Health CIC, to improve access to social welfare advice and help meet the needs of some of the most vulnerable patients and families locally.

The role will provide social welfare advice to people referred into the Centre’s Social Prescribing service. The role will focus on what matters to the individual and take a holistic approach, providing welfare benefits, housing, debt, food and energy advice to casework level. The role will advocate on behalf of people accessing the service including challenging benefit decisions, challenging bills, negotiating payment plans, and making complaints.

The Advisor and Caseworker will refer to agencies at a specialist level including immigration, legal advice and debt as well as support individuals to access a range of services and activities in their local communities.

The role will build collaborative relationships with GP practice staff, including supporting the delivery of social welfare advice training to enable health professionals to identify and connect people experiencing hardship with the support they need to improve their circumstances and prevent problems developing into crisis.

The role will help shape the Bromley by Bow Centre’s Social Prescribing service so that it reflects the changing environment and helps reduce health inequalities locally.

You may also have experience in the following: Caseworker, Advice Worker, Social Welfare Officer, NEA Level 3 Energy Awareness, Social Worker, Social Prescribing Link Worker, Advise, Counselling, Not For Profit, Charity, Advocacy, Nursing, Advice Worker, Service Coordinator, Project Coordinator, Service Delivery, etc.

REF-218 993