Jobs in Blackheath

JOB DESCRIPTION AND PERSON SPECIFICATION

As an eCommerce Assistant, you will play a vital role in our dynamic retail team, working closely with the eCommerce Manager to manage daily operations and support income growth. This will be achieved through the sale of a wide variety of donations from our high street shops on our online platforms, primarily eBay and other marketplaces.

Your core responsibilities will include processing high-quality stock, managing listings, providing excellent customer service, dispatching orders, and supporting a team of volunteers to ensure smooth and efficient operations. You will also collaborate with Shop Managers to communicate stock requirements and maintain a steady flow of donations. In addition, this role involves supporting the organisation and participation in events to drive sales and raise awareness, alongside collaborating with auction houses, where appropriate, to secure the best price for high-value items.

The ideal candidate will have demonstrable experience in online sales and, ideally, working knowledge of eBay and other online marketplaces. Strong communication skills, attention to detail, and a good level of written and spoken English are essential.

Responsible to

eCommerce Trading Manager.

Working hours and contract

Permanent, full-time (35 hours per week).

You will primarily work Monday to Friday, 9.30am to 5.00pm, with flexibility to work weekends as required by the needs of the business.

Salary

25k per annum.

Location

Based at our West Norwood Retail Office, SE27 9AA

Start date

As soon as possible.

 

Role Responsibilities:

 

· Support daily operations of online stores, focusing on efficiency, quality assurance, and achieving listing and sales targets.

· Create high-quality listings across various e-commerce channels with a focus on product condition, clear descriptions, and accurate details.

· Ensure daily listing targets set by your line manager are met consistently.

· Adhere to efficient processes for stock processing, listing optimisation, and order fulfilment, ensuring all steps meet company standards.

· Oversee the production of high-quality photographic assets for product listings and marketing activities.

· Control pricing strategies to maximise sales and profitability, supported by regular sales and performance analysis.

· Collaborate with auction houses, where appropriate, to secure the best price for high-value items, maximising the impact for our beneficiaries.

· Support the organisation and participation in events and pop-ups to drive sales and raise awareness of our mission.

· Work closely with Shop Managers and the Donations Hub team to source appropriate volumes of stock to meet listing targets. Provide training and development to win hearts and minds and ensure smooth stock supply.

· Maintain high standards of customer service across platforms by responding promptly to inquiries, feedback, and complaints, enhancing customer satisfaction and retention.

· Ensure volunteer and team expenses are accurately recorded and comply with relevant procedures.

· Follow correct procedures for processing retail Gift Aid to maximise its value for the charity.

· Support the training and management of volunteers, providing inductions, supervision, feedback, and ongoing support to create a positive and productive work environment.

· Collaborate with marketing and communications to implement effective online sales strategies and optimise the charity’s online presence.

· Research and monitor industry trends, sales data, and best practices in eCommerce, applying new learnings to improve performance

· Proactively assess personal development needs and seek out opportunities for growth within the eCommerce field.

· Ensure adherence to financial and security protocols for online sales and maintain operational functionality.

· Support the maintenance of equipment and ensure it is in good working order to support eCommerce operations.

· Help maintain a clean and organised working environment, ensuring both the physical workspace and digital records are well-managed.

· Ensure fulfilment processes are followed, including packaging items securely, checking that details match orders, meeting dispatch times, adhering to inventory procedures, and processing returns as per policy, to maintain a high standard of customer satisfaction.

· Coordinate with third-party logistics providers to ensure timely order dispatch and shipping.

· Identify areas for continuous improvement in fulfilment, customer service, and operational processes, suggesting and implementing solutions to increase efficiency and effectiveness.

· Help maintain a safe working environment for staff and volunteers, adhering to health and safety policies and assisting with necessary safety training.

Person specification:

Skills, knowledge & experience

Essential

• Experience with online marketplaces, particularly eBay and Depop, for listing and inventory management, and supporting sales and fulfilment.

• Ability to assist with sales analysis, understanding basic metrics to help improve performance.

• Basic photography skills for creating high-quality images of products for listings.

• Knowledge of popular brands and the ability to identify items that have potential value for resale.

• Research skills to gather information on items, brands, and trends to support listings and pricing decisions.

• Good communication skills, both verbal and written, with attention to detail.

• Commitment to delivering exceptional customer service, responding to inquiries and resolving issues efficiently.

• Understanding of eCommerce best practices, with a willingness to learn and apply new trends and technologies.

• Strong planning and organisational skills, with the ability to prioritise tasks effectively and meet deadlines.

• Basic problem-solving skills, with a logical and calm approach to operational challenges.

• GCSE grade C or equivalent in Mathematics and English or a similar qualification.

Personal Attributes

• Comfortable working in a small team, with a positive, “can-do” attitude.

• Highly organised, with the ability to prioritise tasks and maintain efficiency under pressure.

• Adaptable to changing circumstances, able to handle a fast-paced, evolving environment.

• Proactive and willing to take initiative, suggesting improvements to processes and operations.

• An understanding of and commitment to supporting blind and partially sighted people, aligning with the charity’s mission.

 

Desirable

• Experience working in charity retail or a similar sector.

• Basic knowledge of Gift Aid and its application within charity retail operations.

• Understanding of marketing principles as they relate to online sales and branding.

• Experience with planning and organising events or promotional activities for online sales.

Flexibility

· The role description is a general outline of duties and responsibilities and may be amended as the charity develops and the role grows. The post holder may be required to undertake other duties as may be reasonably required from time to time.

We are looking for an Immigration advisor to provide immigration assessments, advice, and casework to homeless people accessing St Mungo’s No Second Night Out St Mungo’s Assessment Hubs.

Praxis is a dynamic, award-winning human rights charity supporting migrants in crisis or at- risk, ensuring that their essential human needs are met and that they can overcome the barriers they face. We provide legal advice, housing projects and a range of welfare support including group work. We build community, challenge exclusion and discrimination, influence policy, improve services and inspire solidarity with migrants.

This project is delivered in partnership with St Mungo’s, one of the UKs leading homelessness charities. Supported by a project coordinator, you will be responsible for the provision of high-quality immigration assessments, advice and casework for people accessing St Mungo’s NSNO assessment hubs in London. The service is delivered through various channels, including face-to-face, telephone and digital appointments. There will be an expectation to spend some time in situ at the NSNO hubs and working from Praxis’ office in Bethnal Green.

The ideal candidate will have an in-depth knowledge of the issues faced by refugees, asylum seekers and migrants at risk (including EU migrants). The post holder will have a good understanding of the challenges faced by homeless migrants with NRPF. They will be able to demonstrate excellent communication and interpersonal skills with a range of stakeholders.

At Praxis, we work to build community, challenge exclusion and discrimination, influence policy and improve services. We played a leading role in exposing the Windrush scandal and advocate and campaign for lasting changes to policy and practice to address the root causes of the issues faced by at-risk migrants.

Praxis is an equal opportunity employer and strongly encourages applications from those with lived experience of migration and from diverse applicants regardless of age, disability, gender reassignment, marital/civil partnership status, race, religion or belief, sex, sexual orientation, or pregnancy/maternity leave status.

Our Attractive Benefits Package Includes 

· Opportunities for flexible working arrangements

· A hybrid work model 

· 25 days annual leave per year

· You can buy up to 3 days annual leave each year 

· A defined contribution pension scheme 

· Our employee assistance programme offers counselling and support for you 24/7. 

· A season ticket loan to help you spread the cost of your commute 

If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team who will contact you to discuss how we can help.

For further details, please contact Maria Iglesias.

Please see our website to find out more about our work.

To apply, send us your CV and cover letter demonstrating your capabilities in relation to each of the points of the job description marked ‘A’. Where relevant use your answers to illustrate how your competencies have helped you to achieve positive results. This will give you the best possible chance to be shortlisted. Applications will only be accepted with a cover letter.

Management Accountant required for a prestigious Not-for-Profit organisation in central London. The role will be responsible for leading the month end process, budgeting, forecasting and supporting stakeholders with financial management.

We are looking for candidates to demonstrate relevant experience of leading the preparation of management accounts, budgeting, forecasting and variance analysis in a charity/not-for-profit/public sector setting.

You will have the confidence to support to budget holders, offering both support and challenge to their departmental numbers, have excellent communication skills and be a proactive problem solver.

This is an urgent requirement to start ASAP. Offered on a FTC basis, it is likely that this will be for 12-18 months in duration.

Hybrid working arrangements - 3 days in the office.

Finance Assistant (full time employment contract)
£31,000 pa; 7.5% pension contribution by St James’s with 0.5% contribution by the employee; 25 days annual leave plus public holidays

St James’s, Piccadilly is seeking someone who has at least 2+ years experience working in finance or similar role, who has a strong knowledge of MS Office Suite and XERO with particularly extensive experience of using Microsoft Excel and financial modelling skills. A certified accountancy qualification or studying towards one is essential. 
This new role has been created as part of a review concerning St James’s partnership with St Pancras Church Euston Road.

St James’s is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment. 

St James’s actively welcomes applications from people who are currently underrepresented in our community including people with global majority heritage, people with lived experience of poverty and people who identify as LGBTQ+. 
Role description and person specification and application form (referee information required) can be downloaded from our website.

Closing date for applications is midday Monday 3rd February 2025. Interviews will be held on-site at St James’s Piccadilly and are planned for Thursday 13th February 2025. Aiming for a start date as soon as possible.

The Tudor Trust is a philanthropic organisation with a long-standing commitment to funding smaller organisations across the UK. Holding an endowment of around £250m, our annual commitment to grants historically has averaged £20m.

Following a transition from a family foundation to one that is independently led by a new board of trustees, we are bridging to a strategy with greater emphasis on racial justice. Our definition of racial justice is a vision for a world that moves beyond racism and racial inequities to one where inclusive communities thrive in all our systems and structures. We believe this is the foundation for tackling all forms of injustice, including economic, environmental and social.

About the role

The Finance and Operations Manager plays a central role in ensuring that the Tudor Trust operates smoothly and efficiently, providing essential financial management and operational support. Reporting to the Head of Finance and Resources, you will lead on the day-to-day financial processes, including managing payments, maintaining accurate records, and preparing financial reports to support decision-making.

In addition to finance, this role oversees the operational functioning of our hybrid workplace. From managing the building and IT systems like SharePoint, to ensuring seamless logistics for team and trustee days, workshops, and events, your work will be integral to creating an environment where our team can thrive. You will also take responsibility for facilities management, procurement, and compliance with health and safety regulations, ensuring the smooth running of our office and operations.

As part of our evolving organisation, you will have the opportunity to contribute to meaningful change initiatives and implement efficient processes, working closely with the Head of Finance and Resources to adapt and grow within the role.

We very much encourage you to read our recruitment pack and consider this role. We are genuinely open minded about the right candidate. In all our roles we have encouraged applications from people who are ready for a stretch, and we are committed to personal and professional development to ensure that everyone at Tudor is well supported. 

Civitas Recruitment are delighted to be working with a great charity focused on developing a thriving Muslim community within the UK. This is an innovative charity which aims to help Muslims calculate and give Zakat to those in need across the UK. An exciting opportunity exists for a Director of Finance and Governance to join the team. As Director of Finance and Governance, you will provide strategic direction and leadership of the charity’s Finance, Governance and People functions. You will play a pivotal role in shaping the overall direction of the charity working closely with the Senior Leadership team and the CEO. This is a full-time, permanent role with flexible working options available. Meetings in London once a week. 

Who are we looking for?

Ideal candidates will have strategic financial analysis and budgeting ability as well as risk management knowledge and experience. You will be technically strong with a recognised  qualification such as ACCA, ACA or CIMA with extensive post qualified experience managing finance teams. You will have project management experience and experience in financial systems implementation and roll-out. Knowledge and application of charity governance, legal and compliance processes, including UK GAAP and Charity Commission regulations is advantageous for this role. With strong knowledge of accounting principles and practices, financial reporting standards, budgeting and forecasting methods, and laws and regulations , you will be able to ensure the charity has robust systems and processes in place. You will have a collegiate approach to work and will be able to demonstrate team development and leadership skills. Knowledge of the Islamic charity sector and Zakat giving would be an advantage although not essential as training can be provided. We are seeking highly motivated and skilled individuals looking to develop their  career in finance in a supportive environment.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.

Are you an experienced Administrator looking for a new opportunity? Would you like to join our busy People Administration team? We would love to hear from you!

We are looking for a People Coordinator to join our People and Organisational Development directorate on a Fixed Term Contract, due to an internal secondment. You will be part of a shared service team who provide a broad range of generalist HR support and administration across RBL Group.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Working across RBL, Poppyscotland, The NMA and our Care Homes and Care Services, this busy team support a broad range of HR/People initiatives and processes; from onboarding new starters, contractual variations, long service awards and all that comes in between.

This role is a full time position for 9 months, fixed term.

Reporting to our People Administration Supervisor, key responsibilities will include:

- Draft and implement all HR/People related documentation
- Support all People Managers in their responsibilities of the employee life cycle including induction, probation and leavers
- Ensure full right to work compliance for new starters and compliance with any regulatory requirements and professional bodies
- Produce monthly payroll data and ensure accurate and timely completion of payroll and support the resolution and escalation of payroll queries
- Complete all post offer documentation for candidates that have been offered a job at the RBL Group. This includes completing and issuing letters of employment, contracts of employment, start date and addendum letters, reference checks and medical referrals
- Use thorough knowledge of people policies to work with and provide administrative support to the Employee Relations Advisors for attendance management casework

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London, Haig House Hub. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues, but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

Unifrog’s mission

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. 

 

Data at Unifrog

The Data team’s goal is to inform every Unifrog decision with data. That includes decisions taken by our teammates, university and employer partners, and those taken by teachers and students who log into the Unifrog platform every day.

Our team goal is ambitious in scale and broad in scope, and achieving it requires a diverse team with different skill sets. Our work includes managing external data integrations, analysing how students use the platform, and managing and developing our Salesforce platform.

 

What you’ll do 

As the Salesforce Administrator, you will maintain and enhance our Salesforce platform. Salesforce is central to our partner management processes and reporting. 

We take great care in maintaining our Salesforce organisation to provide an excellent user experience while delivering smart solutions. Your role will ensure Salesforce is robust and valuable, supporting our sales and marketing initiatives across school, university, and employer partnerships.

Your key responsibilities:

Maintaining our Salesforce platform

• Provide day-to-day support for Salesforce users through Jira and Slack. Improve our use of Jira to support the Unifrog team.

• Manage user roles, profiles, permission sets, and security settings to ensure data integrity and compliance with company policies.

• Build out clear and comprehensive documentation on how our Salesforce platform works, which can be used for sales training and future Salesforce development.

• Work alongside our finance team to ensure accurate and robust sales and commission calculations.

• Monitor the platform's health and identify data quality issues using reports, dashboards and alerts.

• Manage our Calendly integration, ensuring activities are recorded and reported accurately and that supporting documentation is up to date.

Developing our Salesforce platform

• Collaborate with stakeholders to align goals and priorities, gather requirements, define processes, and implement solutions within Salesforce.

• Design and implement automation workflows, validation rules, and custom objects to streamline operations and improve data accuracy.

• Proactively identify process improvement and automation opportunities.

  • For example, implement a screen flow to simplify a sales process.

• Conduct thorough testing to ensure any Salesforce development works as expected.

• Stay informed about Salesforce updates, best practices, and industry trends to recommend enhancements and drive continuous improvement.

 

Working together

Your projects will see you work closely with individuals across the company in our sales, finance and data teams. You’ll work closely with our Junior Salesforce Business Analyst who supports the team with Jira requests and reporting.

You will work closely with your line manager, the Head of Data and Insights, to define strategy and priorities.

You may be required to work alongside external Salesforce consultants.

 

What we’re looking for

• 2+ years of experience as a Salesforce Administrator or in a similar role.

• Proficient in Salesforce configuration, flows, process automation, and reporting.

• Experience with data management tools (e.g., Data Loader, Excel).

• Strong analytical skills and the ability to translate business needs into technical solutions.

• Excellent communication and interpersonal skills.

• An ability to distil complex requests into practical solutions.

• Strong attention to detail, especially when writing documentation and updates to the broader team.

• Salesforce Administrator Certification is preferred but not essential.

 

You will join a team of highly motivated people passionate about our mission of helping students find the best next step for them after school. If our mission and the job responsibilities excite you, and you’re an energetic person willing to learn, we’d love to hear from you.

 

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. 

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.
   

Key details
 

• £45,000 - £48,000 per year, depending on experience, plus a share in a company-wide performance bonus.

• Full-time. 

• 28 days paid holiday per year (plus bank holidays).

• Working hours are 9:00 am to 5:00 pm, Monday to Thursday, and 9:00 am to 4:30 pm on Friday.

• Work remotely or in our London office.

• Start date: ideally no later than 31st March, although we can be flexible on notice periods.

• We can only consider candidates with the right to work in the UK.

Application process

Deadline: 10:00AM (GMT) on Wednesday 29th January 2025. 

• We may decide to close applications earlier than the deadline. If we decide to do this, we will give all candidates 48 hours notice. We therefore advise that if you are interested in the role, you start your application with us so that you receive all the relevant communications regarding the deadline. 

Stage 1: Application form (~1 hour) ✍️

• i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)

• ii. Tell us about a project you’ve completed using Salesforce (or similar) in which you enhanced productivity in the workplace. (250 words)

• iii. How could Salesforce Sales Cloud help Unifrog work with schools and colleges? Please propose one specific idea, explaining which Salesforce features you would use and how they would address our needs. You can read more about how we work with schools on our website. (250 words)

Stage 2: Task (2 hours) ✉️

Stage 3: Video call interview (1 hour) 

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).

• Video call interviews will be held w/c 10th February 2025.

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

 

Inclusion and diversity at Unifrog
 

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates. 

As the organisation’s technical subject matter expert, this role will develop and oversee the delivery of Girlguiding’s strategic and operational priorities in relation to Activity Health and Safety. This is all activities where young members (girls) and adult members (volunteers) are involved.

The role manages the risk and holds responsibility for activity health and safety in all Girlguiding’s activities for girls, this includes adventure, events, local and international travel, venues and local Girlguiding properties.

The role leads work to develop, implement and embed improvements to Activity Health and Safety and will take responsibility for remaining informed about and advising on the implications of current and emerging health, safety and welfare legislation, including horizon scanning, evaluating options, making recommendations and generating action plans to ensure regulatory compliance. 

Working in partnership and collaboration with staff and volunteers across the UK country and region teams, this role will support and develop strategies to ensure Activity Health and Safety is understood and implemented. The role will oversee investigations into activity health and safety incidents or near miss events. 

The successful candidate must hold a relevant professional qualification and have experience of implementing health and safety management systems, strategy, policy and best practice. They will be able to drive and influence change whilst building strategic relationships both internally and externally. 

Please note that this role will be known internally as National safety manager.

About Girlguiding

This is a really exciting time to join Girlguiding. We have much to be proud of in our one hundred years of history, but we know that to remain vibrant and relevant to young people we must continually evolve.

We’ve begun a process of significant change: transforming the organisation so it can meet the challenges of the future by putting young people at the heart of our organisation. We’re on a mission to amplify the voices of girls and young women, so they can champion change in their own lives and the wider world; to build strong partnerships that can increase our reach and impact; and to increase the support we offer our amazing adult volunteers who deliver incredible experiences to young people across the UK every week.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. We are proud to work with a number of organisations who support us to create and maintain a culture that celebrates diversity and champions inclusion in the workplace. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.

Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with out hybrid working model. We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you requir

Chapter One is an education charity that wants a world in which all children have the literacy skills needed to thrive. We close the reading gap by providing children with one-to-one support at the time they need it most. We work in eleven areas/regions of the UK and will support 3250 children in 2024-25.

Chapter One’s unique, Online Reading Volunteer programme pairs struggling 5 to 7 year olds with reading support volunteers who are working professionals. Volunteers use a bespoke internet platform and a voice connection to link – from their workplace or home – to a dedicated classroom laptop for 30 minutes a week, during the school day, over an entire academic year.  The results are transformative, boosting children's reading confidence and ability. 

This role is an exciting opportunity for someone to contribute to the work of our fast-growing charity. You will work as part of the Live Chat Team to provide immediate, real-time support to volunteers through our live chat system. This role ensures that volunteers have the assistance they need immediately; our analysts pride themselves in resolving technical issues quickly so volunteers can focus on their reading sessions with pupils. You will be the first point of contact for volunteers in need of assistance, so excellent customer service skills and a genuine interest in helping others is essential.

This split-day part time role is 15 hours a week, Monday - Friday for 39 weeks per year, as this is a term-time role. The working pattern will be three hours per day, 5 days a week, for 39 weeks of the year. This will include 13:00 - 15:00 every day, and we’re open to either 09:00 - 10:00 or 11:00 - 12:00 every day for the additional hour. Exact hours will be agreed prior to starting based on business need. This role will be subject to an Enhanced DBS check and the post-holder must be permanently based in the United Kingdom.

We are looking for someone to start as soon as possible, however, the exact start date will be discussed and agreed upon with the successful candidate.

This post is ideal for someone looking for part-time work from home, in term-time, in a role that has important value to early literacy.

Please do not send any applications or correspondence via the Chapter One website.

If you’d like to apply, please read the attached job description PDF and submit your CV and a covering letter. Your covering letter should:

• Clearly outline your suitability for this specific role

• Show your interest and passion for Chapter One, and the work that we do

Deadline for applications: 23:30 on Wednesday 22nd January. 

Finance Manager

We Are Seeking a Finance Manager to lead the financial strategy and operations of a global charity working to create positive change in communities worldwide.

Position: Finance Manager

Salary: £38,000 - £43,000 per annum

Location: Remote, with occasional travel

Hours: Full-time, 35 hours per week

Closing Date: 31st January 2025

About the Role

The Finance Manager will oversee and manage the financial strategy, operations, and compliance of the Foundation. You will lead the Finance Team, ensure robust financial planning and reporting, and support the charity’s long-term sustainability. Working closely with the leadership team, you will contribute to strategic decisions and provide financial guidance.

Key responsibilities include:

• Leading financial planning, budgeting, and forecasting processes.
• Managing financial operations, including payroll, cash flow, and multi-currency transactions.
• Ensuring compliance with UK charity regulations and laws.
• Preparing financial reports for trustees, donors, and other stakeholders.
• Supervising the Finance Officer and supporting team development.
• Managing the audit process and implementing recommendations.
• Supporting fundraising efforts by preparing budgets and contributing to strategy.
• Monitoring and mitigating financial risks while maintaining robust internal controls.
• This role is pivotal in maintaining GDF’s financial health and aligning financial decisions with the organisation’s mission and values.

About You

Are you looking to put your financial skills towards a meaningful cause? And use your expertise to make a real difference? We are seeking an experienced and proactive finance professional with a strong background in charity financial management to work with a values-driven organisation that empowers change makers worldwide. 

Essential skills and experience include:

• Professional accounting qualification (e.g., CCAB, ACCA, or equivalent).
• Proven experience in a senior financial management role within a charity or non-profit.
• Strong knowledge of UK charity finance regulations.
• Expertise in budgeting, forecasting, and cash flow management.
• Proficiency in financial software (QuickBooks required).
• Experience with donor-funded projects and multi-currency transactions.
• Strong leadership and team management skills.
• Excellent analytical, organisational, and communication abilities
• Experience in dealing with multiple currencies and managing payment to and from high risk geographical locations
• Skills in training and capacity-building for finance and non-finance staff.

About the Organisation

The charity works with changemakers to help communities and environments flourish. They have over 20 years of experience in finding integrated solutions to interconnected environmental and social crises. They support changemakers operating at varied scales- enhancing their impact through organisational development, capacity building, leadership training, mentoring, networks of solidarity and resource mobilisation. They bridge the gap between the grassroots and the global, to help preserve biodiversity, promote sustainable livelihoods and build better relationships with the planet.

The charity is committed to inclusion, collaboration, and ethical practices. Join today to make a meaningful impact in communities worldwide!

Other roles you may have experience of could include: Charity Finance Manager, Financial Controller, Head of Finance, Fundraising Finance Manager, or International Finance Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Welcare is looking for an experienced part-time Centre Administrator to join our small friendly team and deliver a broad range of administrative functions at our office in Redhill.

You will need to demonstrate a high standard of written English, excellent IT skills, experience of data in-putting and database management, understanding of financial procedures, good people skills and the ability to transfer existing expertise to this post.

You may not have had previous experience of the charitable sector but you must be able to show that you have the skills required for the job, the ability to learn quickly and be a self-starter.

Salary:  £22,221 (FTE: £37,035)

Hours: 21 hours per week

As the Trusts, Foundations and Grants Senior Manager you will provide strategic leadership in trusts and foundations fundraising and grants management to make our work more impactful and effective. You’ll be developing, growing, and managing strategies, networks and leading technical proposal-writing to increase funding from mid-size trusts, foundations and other donors. Alongside, you will manage All We Can’s grants to partners, including restricted and unrestricted funding, overseeing the Programmes and Partnerships (PPT) grant budget and will manage grants received by All We Can, ensuring compliance with donor requirements, including reporting and financial oversight.

You’ll be able to shape our trust and foundations strategy and put it in practice to raise money to make a difference to our partners locally led work. You’ll join small and passionate team of people on the journey of decolonising international aid and working in partnership approach. Your work will be crucial to growing our income and developing our work.

To be successful in this role, you will:

1. Be an experienced fundraiser, with a strong track record of raising funds from large technical trusts and foundations who also brings a network of strong and established relationships with relevant trusts and foundations.
2. Have passion for locally- led development
3. Have a strategic mindset, with experience developing a strategy for unrestricted and restricted funding that meets the needs of the applicant organisation and needs and capacity of partners who will receive grants through successful proposals. 
4. Have experience pulling together teams of technical experts from within the organisation and relevant partner co-applicants, and leading and managing these teams to design and draft winning proposals, leveraging the skills of various team members as needed. 
5. Have proven experience managing a range of grants (development and/or emergency grants), including managing partner agreements and compliance, interfacing with partners, managing databases as well as guiding others to use databases.
6. Have ability to and passion for contributing to the organisation culture.

For full list of responsibilities and role requirements, please download the application pack.

Location: Hybrid or Home

Salary: £44,000

Contract: 24 Month Fixed Term Contract

We are looking for an experienced Project Manager to lead the delivery of "On track for inclusive train travel", a research, scoping and piloting project. This partnership project, funded by Motability Foundation and delivered alongside Community Rail Network (CRN), aims to make rail travel more accessible and inclusive for disabled people, including those with sight loss.

You'll be working to co-create an effective, tested, adaptable model for training, learning & culture change that can be deployed across the railways. This will ensure blind or partially sighted and disabled people always feel confident and supported when using rail.

You will act as the overall project manager of this complex and exciting project, including working closely with CRN and two of their locally-focused member organisations, Community Rail Lancashire and Gloucestershire Community Rail Partnership. While RNIB is the lead partner in reporting terms, this project represents a substantive partnership of the four organisations coming together to form one cross organisational team to deliver on the brief.

This is a fixed term contract of 2 years, and will be suitable for homeworking, or hybrid working at any of our RNIB offices across the UK.

What you'll need to succeed in this role

Strong Project Management experience, but particularly in user-focussed, innovative projects.

You'll have experience of collaborative, constructive working with partners as you will be building effective partnerships founded on trust and respect.

You'll be highly organised and passionate, with the ability to drive projects from the front and delivery on time and to budget.

You'll be experienced in working in a structured project management environment and utilising a project methodology.

We are looking for resilient, resourceful, and adaptable people to share our passion to make our work happen. This is an opportunity to gain fantastic experience in a major Third Sector organisation and play a key role in how services are delivered across the UK.

It would also be great if you have experience of delivering projects where training was a core component, or within the transport sector.

What We Offer

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

For more information on our available benefits, please visit our .

If you are having trouble applying online or would like more information, please contact us on .

How to apply -

If you would like to apply for this great job opportunity, please review the documents linked below, then select "Apply Online" at the bottom of this page and complete our application form, telling us how you meet the Specialist Skills, Knowledge and Experience criteria (Section 1 of the person specification in the Job Description). Guidance for completion can be found on each page of the application form. The hiring manager will not be shortlisting applications without a supporting statement.

We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.