Jobs in Blackheath

Job Title: Events Assistant

Salary: £27,274.83

Team: Care Events

Hours: 37.5

Location: Shooting Star House

About Shooting Star Children’s Hospices

We have an exciting opportunity for an Events Assistant to join our Family Support Team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or whose child has died. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

Our Care Events team provide an extensive programme of groups and events for the 750+ life-limited children, their families and bereaved families. There are themed family events, social groups for siblings of different ages, pamper days for mums, counselling groups, memorial days and many festive events such as ice-skating at Hampton Court. There are 3-4 events each week, making many opportunities for families to make memories together.

About the role

In this role you will co-ordinate the production of the events. You will lead the design of specific events and to be on team at several events, engaging with, supporting and welcoming families. Tasks include team prep meetings, shopping for resources, risk assessment, creating Eventbrite and webpages, inviting families, prepping, hosting the event and follow-up feedback. Events take place at our hospices and in the community across our catchment.

The Events Assistant is part of our Psychosocial Services and will hear about current families in need, including end-of-life children who may require a wish organised (such as their room decorated in a special theme, or a trip out to a favourite, magical place). The Events Assistant will help think about which events may be helpful to families referred. 

The ambition of our strategy is to ensure every family affected by a life-limiting condition, or the sudden death of a child, has access to the specialist care that they need. This includes providing opportunities for children and family members to meet others who have experienced this. Our events programme is key to this success. 

About you

This role requires experience of working with children and families, and the passion to add sparkle to the lives of those we support. We are looking for someone who enjoys the buzz of a party, who is able to help create joyful memories for our families. The individual in this role needs to be organised, able to multi-task (planning multiple events at once) and good at working in a fast-paced environment. You should be someone sensitive to the needs of families, comfortable supporting families experiencing incredibly challenging times, willing to listen and care.

Once or twice a month the Events Assistant is asked to lead an event on a Saturday or Sunday.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
  
  Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
  
  Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
  
  Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
In addition, an enhanced disclosure will be required for this role. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding the families we support and consider all applicants in line with the Rehabilitation of Offender Act 1974.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer

To apply please complete our online application and send a statement outlining how your skills and experience meets the criteria set out in the person specification.

Closing Date: 29/1/25 

Interview Date: tbc

Contract Type: Full-Time, Permanent

Location: Holborn London, Hybrid Working available

Salary: circa £47,000

The British Horseracing Authority (BHA) is the governing and regulatory body for horseracing in Great Britain. It is the BHA’s role to act for and on behalf of the whole sport, ensuring that the highest standards apply on and away from the racecourse. It is responsible for promoting, and regulating the sport, which is at the heart of a major leisure and entertainment sector, a leading betting product and the focus of an important breeding sector.

The Finance department are looking to recruit an integral new role as Finance, Grants and Contracts Business Partner, reporting into the Senior Finance Business Partner.

This role will manage all BHA led and coordinated stakeholder grant applications to industry funders (including HBLB, Racing Foundation). This will involve managing the grant process from application through to drawdown and reporting to funders (including coordinating KPIs).  Support with internal monthly management accounts reporting, as well as the key industry forums such as the Industry Programme Board.

You will be responsible in leading the proactive management of the BHA’s major contracts including LGC (equine drug testing) and Weatherby’s (Racing administration).

Operational finance support will also be required for routine monthly transactional posting, Ad-hoc finance department tasks and projects including support of business partners.

The successful candidate will be highly organised with an ability to multitask and deal with high volumes of work. You will be able to gain an understanding of the wider team’s deadlines to ensure tasks are completed within desired timeframes, while maintaining a calm demeanour. You will have the ability to deliver high quality customer service and excellent attention to detail and accuracy are essential.

Being an enthusiastic team player, with a good sense of humour is also desirable.

Equal opportunities

We acknowledge that having a diverse and inclusive workforce is fundamental to our success and we actively encourage and welcome applications from candidates of diverse cultures, perspectives, and experiences. People with disabilities or from ethnically diverse communities are currently underrepresented in the organisation and therefore we welcome these candidates to apply.

For more information, please see the job description here.

The closing date for applications is Sunday 26 January 2025.

Should you require any reasonable adjustments, please contact us to provide further details.

St Gabriel’s Church serves Pimlico as a religious and as a community centre. Our 2* listed building was built in 1853 and is the centre for worship and a range of community activities, including concerts and rehearsals. Today our roof needs to be renewed at a current cost of £1.4 million. This is the final major part of an extensive programme of renewal works which has included restoration of the clocktower and the church walls, renewal of the organ, installation of new lavatory and disabled access facilities, and major drainage refurbishment.

Your role would be to raise income from regional and national Trusts & Foundations, to be responsible for the effective management of a prospect pipeline and ensure that high-quality bids and evaluation reports are submitted to deadlines. The money raised will support the remaining phases of major building work at the church.

The key responsibilities include: Being the first point of contact for internal and external HR enquiries, whilst providing a high level of customer service. Assisting with the full recruitment process, including posting job adverts, coordinating candidate communications, pre employment checks, offer letters and contracts of employment. Completing and submitting the end to end payroll on a monthly basis. Maintaining and ensuring all HR systems are up to date, liaising with system providers and the HR Manager to make any changes.

An exciting opportunity exists to support a growing fundraising programme at one of London’s strongest independent schools. Reporting to the Director of Development & Alumni Relations, this Development Manager will expand upon our efforts in regular giving, legacy giving and stewardship. This includes managing our fundraising appeals, piloting new fundraising efforts, and producing events and communications for current and future donors. All of this will advance our priority of growing the Colfe’s Charitable Trust’s endowment to support even more 100% bursaries for our Sixth Form pupils.

The last few years have been our office’s most exciting: donations have helped grow the endowment to £2.7M, and many of our bequest intenders have revealed the total value of their legacies will be nearly £2M. Further, our Governors have just appointed Dan Gabriele, Deputy Principal of Caterham School, as the new Head of Colfe’s. He will take up this post in September, and our office will be key in advancing his vision. An essential part of this small but busy team, this is the perfect job for someone already in fundraising and looking to advance their career. The successful candidate will be highly organized and adaptable, have a strong attention to detail and be willing to pitch in as needed. A background in Development and experience with Raiser’s Edge will be necessary. Given our office’s success, opportunities may arise to work alongside new hires to help ease workload.

The School

Colfe’s is one of London’s oldest schools, taking its name from Reverend Abraham Colfe, Vicar of Lewisham, who founded the school in 1652. In his will, he entrusted the School to the Leathersellers’ Livery Company, which governs the school today. A former grammar school, Colfe’s has been a fully co-educational day school for 20 years with nearly 1300 pupils in all from ages 3 to 18. Colfe’s is not a stuffy school, but a happy place with a deep feeling of community among its students, parents, staff and alumni. This provides a terrific platform for this position to thrive upon.

Fundraising Priority

Every year, up to 12 pupils from non-privileged backgrounds at local state schools are awarded 100% bursaries to join our Sixth Form. Named our Leatherseller Scholars, these pupils are academically bright but often qualify for free school meals, and many have no access to a sixth form in their current schools. The Leathersellers’ Company launched this programme in 2009, and today, their grants are combined with donations to the Colfe’s Charitable Trust. However, awarding even more bursaries is urgent and essential. Applications for these awards are extremely high, and this demand now outpaces what we can provide in support. We must expand our fundraising efforts so that Colfe’s can support even more deserving pupils.

Skills and Attributes:

• 3-5 years’ working in Development. Experience working in a charity or educational setting necessary.
• Proficient in using Raiser’s Edge.
• Excellent written and verbal communication skills.
• Organised, entrepreneurial and creative with natural problem solving skills.
• Ability to multi-task, self-prioritise, and manage multiple projects at once.
• Team player with flexibility to adapt to the changing dynamics of the division.
• Highly collaborative and emotionally intelligent with the ability to develop new relationships with ease. Relates well to a diverse audience of stakeholders, including current and former parents, alumni, pupils, staff, Governors and friends.

Job Title: Member and Supporter Experience Coordinator 

Team: Member and Supporter Experience 

Location: Hybrid (split between home-working and London), 1 day minimum a week in office 

Salary on appointment: £26,887-£32,000 per annum

This role is a full-time role, but we are open to part-time applicants happy to do a job-share. 

Context and purpose of role 

At the heart of the Ramblers lies our community of over 100,000 members and supporters, enabling us to fulfil our charitable mission across the length and breadth of Great Britain.

This role is pivotal in ensuring the delivery of excellent supporter service, coaching and empowering the Member and Supporter Experience Officers to meet the needs of our supporters. You will play a key role in fostering a positive experience for supporters, managing relationships with third-party suppliers, and driving continuous improvements across processes and systems. As a key point of contact for internal teams, you will traffic-control workloads, ensure smooth project delivery, and act as a champion for supporters across the organisation. 

Key Responsibilities: 

Team Leadership and Coaching 

• Provide day-to-day guidance and supervision for Member and Supporter Experience Officers, ensuring workloads are evenly distributed, priorities are clear, and deadlines are met. 

• Lead regular check-ins and team huddles to review progress, share updates, and address any challenges or blockers, in consultation with the Head of Member and Supporter Experience. 

• Coach and support Member and Supporter Experience Officers, providing the skills and knowledge to deliver excellent supporter service through tailored training and coaching 

• Support the monitoring of quality and productivity using satisfaction ratings, and performance measures. Take remedying actions, such as further training or support, in consultation with the Head of Member and Supporter Experience. 

• Co-ordinate key business project delivery within Supporter Care, liaising with other teams, coaching the team, and supporting delivery. 

Supplier and Project Management 

• Manage relationships with key suppliers, including Elovate, our payment processor, and fulfilment centre. Be responsible for briefing them on new projects and setting up procedures. 

• Monitor supplier SLAs and performance measures, ensuring consistently high standards. Manage projects with third-party suppliers to time and budget. 

• Proactively identify new solutions or efficiencies to improve working practices. 

Operational Oversight 

• Oversee the scheduling and management of team rotas, ensuring adequate coverage for incoming enquiries, including peak periods and project delivery deadlines. 

• Support the induction and onboarding of new team members, ensuring they are equipped with the knowledge and tools to excel in their roles. 

• Act as the first point of contact for incoming requests from other teams and campaign briefings, managing the team’s workload and rota. 

• Provide KPIs on request from the Head of Member and Supporter Experience. Deliver KPI, SLA and insight reporting that drives better decision-making. 

High standard supporter care 

• Support the team daily in answering incoming enquiries as part of the role. 

• Develop and maintain a framework for monitoring the quality of supporter interactions across all touch points and teams through call monitoring, complaints and compliments reporting, surveys, mystery shopping, satisfaction feedback and other performance measures. Where needed, work with relevant managers in other teams to develop solutions.  

• Regularly review the quality of interactions handled by team members (e.g., through spot-checking emails, calls, and case resolutions), offering constructive feedback and suggestions for improvement. 

Cross-Team Collaboration and Advocacy 

• Work closely with teams across the organisation to build and maintain knowledge bases that can be used by all teams to respond to queries and concerns, and to support teams in ensuring compliance with legal and regulatory requirements.

• Act as an ambassador for members and supporters across the organisation, sharing insights with colleagues. 

• Maintain strong relationships across the Ramblers, including Ramblers Cymru and Scotland, ensuring the team delivers a high standard of service aligned with organisational priorities. 

• Attend project planning meetings to ensure high-quality supporter care and brief the Supporter Care Team on new projects. 

Continuous Improvement 

• Monitor performance and implement actions to drive continuous improvement. 

• Recommend process improvements for key systems, such as the inbound enquiry system and CRM, in consultation with stakeholders. 

• Proactively identify training needs for team members based on performance trends, and coordinate tailored training sessions to address gaps. 

Volunteer and Digital Engagement 

• Manage office volunteers, ensuring they feel valued and supported to carry out their tasks effectively. 

• Input into the development of new digital products (e.g., website and mobile) to enhance membership value and support volunteer-led recruitment and retention efforts. 

Other 

• Undertake such other duties as may be reasonably required of the post. 

The person

Knowledge, Skills and Experience 

Essential: 

• Strong interpersonal and supervisory skills, with the ability to provide clear guidance, constructive feedback, and coaching to team members. 

• A high standard of organisational skills with the ability to effectively prioritise and manage own workload.

• Excellent interpersonal and communication skills, including the ability to write to a high standard.

• Strong numerical skills and the ability to use and interpret data.

• Ability to adapt style, tone and content to a relevant audience.

• Experience delivering excellent supporter or customer care (minimum 2 years’)

• A team player, able to develop collaborative, strong and effective working relationships. 

• Innovative and solutions-focussed with the ability to build knowledge and learn new skills.

• Experience in working with CRMs (e.g. Salesforce), customer care ticket systems (e.g. Zendesk or Service-cloud) and telephone management systems (e.g. CloudCall).    

Desirable: 

• Experience supporting and supervising teams in a customer or supporter-focused environment, including managing workloads and maintaining quality standards. 

• Interest in walking and/or being an advocate for the outdoors and natural environment.  

• Experience in managing knowledge, learning and/or training in a supporter or customer facing environment  

• Experience working within or alongside fundraising or membership teams.  

• Experience in providing insight and reporting in a supporter or customer facing environment.  

• Experience in working with volunteers, with an understanding of volunteer motivations and needs  

• Knowledge of relevant regulatory and legal requirements that impact charities.  

• Experience working with third party suppliers.  

Personal Attributes 

• A team player, develop collaborative, strong and effective working relationships. 

• Empathetic and patient, with a genuine desire to help members and supporters. 

• Positive and professional attitude. 

• Proactive and self-motivated with the ability to work independently. 

• Adaptable and flexible in a fast-paced environment. 

• Strong sense of responsibility and accountability. 

• Committed to the principles of inclusion and enabling everyone to feel welcome in the outdoors.   

 
 Values and Behaviours 

Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people. 

Inclusive 

We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.     

Inspiring 

We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.     

Empowering 

We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.      

Responsible 

We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.   

We’re recruiting for a Volunteer Officer to join our team.

ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.

Our Volunteer Officer is responsible for the recruitment, onboarding, training and development of our volunteers – particularly those from our community partners. This role ensures that volunteers have a fantastic experience across a range of ReachOut opportunities that are highly impactful for the young people that we work with. The postholder will also play a key role in developing the ongoing training offer for volunteers and building networks with community organisations across our regions.

2025 is an exciting time to join ReachOut as we launch our new organisational strategy. You’ll be joining a friendly and supportive team, helping us make a real difference to the lives and futures of young people across London and Manchester.

About Richmond Borough Mind and the Service:

Richmond Borough Mind (RB Mind) is a leading mental health charity committed to supporting the mental wellbeing of our community. One of our key services offers support for unpaid carers – individuals providing emotional, practical, and moral support to loved ones experiencing mental health challenges.

Our Carers in Mind service provides advice, emotional support, friendship, and workshops for unpaid carers. We create safe spaces for carers to connect, share experiences, and receive support for their own wellbeing. Through peer support, we empower carers to prioritise their own health while continuing their vital roles.
 

Role Purpose:

The Carers in Mind Service Lead will lead and deliver our peer support service for unpaid carers, offering emotional and practical support, coordinating events, and developing community partnerships. They will also supervise a small team of peer support workers while managing a caseload of carers requiring one-to-one and group support.

The role focuses on:

 •  Supporting unpaid carers with advice, emotional support, and peer group connections

 •  Empowering carers to manage their own wellbeing while caring for others

 •  Developing and maintaining relationships with local NHS services, charities, and community groups to ensure joined-up care

 •  Promoting best practices in carer support and mental health recovery

Key Responsibilities:

Service Coordination and Delivery:

 •  Oversee the day-to-day running of the Carers Peer Support Service

 •  Provide one-to-one support and facilitate peer support groups for carers

 •  Manage referrals and caseloads, including supporting those with complex needs

 •  Ensure carers receive timely and appropriate support and signposting

Team Leadership and Development:

 •  Provide supervision, guidance, and training for Peer Support Workers

 •  Coordinate with external partners and community organisations to strengthen the network of support

 •  Work with the NHS (SWLSTG) and voluntary partners to promote collaborative working

Service Development and Impact Measurement:

 •  Monitor and evaluate the effectiveness of the service

 •  Report on outcomes and suggest improvements based on feedback and data

 •  Assist in strategic planning to enhance services for carers across the borough

Advocacy and Inclusion:

 •  Encourage carers to engage in local mental health developments and advocate for their needs

 •  Promote the Triangle of Care framework to ensure carers, service users, and professionals work collaboratively

 •  Develop outreach materials and workshops to educate and empower carers

Person Specification:

Essential:

 •  Lived experience as an unpaid carer or experience working in a mental health or carer support role

 •  Experience leading or supervising staff or volunteers

 •  Strong understanding of mental health challenges and their impact on families and carers

 •  Excellent interpersonal skills with the ability to build relationships and engage diverse communities

 •  Confident in providing emotional support, advice, and group facilitation

 •  Strong administrative and organisational skills with competence in IT systems including email, Microsoft Office, and case management tools

 •  Ability to work independently and as part of a multi-agency team

Desirable:

 •  Familiarity with the Triangle of Care framework or similar carer involvement models

 •  Experience delivering training or community workshops

 •  Knowledge of Richmond’s local community support services and mental health landscape

Benefits of Working with RB Mind:

 •  Generous annual leave: 25 days plus bank holidays (increasing with service)

 •  Pension scheme

 •  Employee Assistance Programme: Including free counselling and wellbeing resources

 •  Training and personal development opportunities

 •  Supportive, values-driven work culture focused on mental health and community wellbeing

How to Apply:

If you’re passionate about supporting carers and making a difference in the community, we’d love to hear from you. To apply, please submit your CV and a cover letter outlining how your skills and experience match the requirements of this role.

About Richmond Borough Mind and the Service:

Richmond Borough Mind (RB Mind) is a mental health charity dedicated to supporting the wellbeing of the local community. Our Peer Support Service in partnership with the NHS South West London and St George’s Trust provides emotional support, guidance, and community connections for unpaid carers supporting loved ones with mental health challenges.

This role is part of the Community Mental Health Transformation Programme (CMHTP), an initiative designed to improve support for those with severe and enduring mental health conditions by integrating care across the NHS, community services, and the voluntary sector.

Role Purpose:

The Carers Senior Peer Support Worker will coordinate and deliver peer support services for unpaid carers across Richmond. This includes leading a small team, providing direct support, facilitating peer groups, and collaborating with local partners to ensure carers receive holistic, high-quality support.

Drawing on their own lived experience as a carer or supporting mental health recovery, the post-holder will offer guidance, share best practices, and ensure carers feel empowered and supported in their wellbeing journey.

Key Responsibilities:

Service Leadership and Coordination:

 •  Lead the Carers Peer Support Service, ensuring effective day-to-day operations.

 •  Manage and supervise Peer Support Workers, providing regular guidance and reflective practice.

 •  Oversee referrals, allocating cases appropriately and taking on complex cases where extended support is required.

 •  Ensure the service meets key performance indicators and reporting requirements.

 •  Develop creative, evidence-based approaches to supporting carers and improving wellbeing.

Carer Support and Delivery:

 •  Provide direct one-to-one and group support for unpaid carers.

 •  Deliver emotional support, information, and guidance, encouraging carer wellbeing and self-advocacy.

 •  Promote access to carer assessments and opportunities for breaks from caring.

 •  Facilitate peer support groups and training sessions co-produced with carers.

 •  Identify risks, safeguarding concerns, and manage them effectively in line with policy.

Collaboration and Partnership Working:

 •  Build partnerships with local NHS, community, and voluntary organisations.

 •  Work closely with South West London & St George’s NHS Trust (SWLSTG) to improve carer inclusion in service delivery.

 •  Support the implementation of the Triangle of Care approach to strengthen collaboration between carers, professionals, and service users.

 •  Represent the service in multi-agency meetings, ensuring appropriate referrals and advocacy for carers’ needs.

Person Specification:

Essential:

 •  Lived experience as an unpaid carer or experience supporting individuals with mental health challenges.

 •  Experience providing direct emotional support and facilitating groups for vulnerable adults.

 •  Supervisory or team leadership experience.

 •  Knowledge of mental health issues, carer rights, and safeguarding practices.

 •  Strong interpersonal and communication skills, including the ability to engage with diverse communities.

 •  Ability to work independently, manage a caseload, and meet service delivery targets.

 •  Proficiency in IT systems, including email, Microsoft Office, and case management databases.

Desirable:

 •  Experience working with families or carers in complex situations.

 •  Familiarity with the Triangle of Care framework.

 •  Knowledge of public and voluntary sector services in Richmond.

Benefits of Working with RB Mind:

 •  Annual Leave: 25 days plus bank holidays (pro rata), increasing with service

 •  Pension: Contributory pension scheme

 •  Wellbeing Support: Employee Assistance Programme (EAP) including free counselling sessions

 •  Professional Development: Training and career growth opportunities

 •  Additional: Supportive team culture, optional paid on-call shifts, staff away days, and socials

How to Apply:

If you’re passionate about supporting carers and making a difference in your community, we’d love to hear from you. Please submit your CV and a cover letter explaining how your skills and experience align with the role.

We are looking for an ambitious, experienced and creative fundraising expert who is committed to building upon a strong programme of fundraising whilst bringing in new initiatives to see the charity's income significantly grow.

Reporting to the Head of Fundraising, the post holder will work across multiple income streams, to develop innovative products and tools to engage our supporters and maximise and grow our income generation strategy and lifetime value of our supporters. You will develop high-level community and third-party relationships and events that lead to long-lasting relationships and long-term support for Dreams Come True.

Strategy & Budget Management

● Work with the Head of Fundraising to deliver a strategy and Ops plan that covers Community, Events, Mass, and third-party Fundraising.
● Support the Fundraising Executive to project manage an existing portfolio of events and introduce new products to grow the programme, incorporating digital/virtual fundraising.
● Review the portfolio of events and build new income generation opportunities for 25/26 and beyond to uplift income and grow supporter participation.
● Set, monitor, and report against budget figures, feeding into forecasting and monthly KPIs, and reporting any concerns to the Head of Fundraising.
● Lead the development and growth strategy for third-party relationships and high-value community supporters.
● Undertake regular reviews of activity including ROI analysis, report progress v budget, and implement actions as required.
● Lead on Identifying new opportunities for community grant funding including but not limited to supermarkets, round tables, rotary, masons, golf clubs, sports clubs, and schools.
● To provide excellent analysis, evaluation, and reporting on fundraising activity to the Head of Fundraising, drawing conclusions and making recommendations for future activity.

General

• The ability to write and present compelling cases for support across a range of audiences.
• To keep up to date with the latest event trends and bring creative suggestions to the programme of work to continuously test and learn, engage new supporters and drive new income opportunities
• To work closely with Dream Team, to keep updated with Dream stories and use a range of methods, to effectively communicate these to all supporters
• To introduce new products to grow the programme - including digital/virtual fundraising and mass fundraising events.
• Manage the Fundraising Executive, ensuring they have a robust work and development plan in place.
• Support, motivate and develop fundraising volunteer roles, ensuring they have a clear understanding of DCT to enable them to represent the charity’s work effectively.
• Grow our Events programme, developing plans to recruit, convert, retain, and develop donors to deliver income growth across the portfolio.
• Diversify the organisation's overall regional events portfolio by leading product development.
• Manage the relationships with external event suppliers.
• Work collaboratively with the Head of Fundraising to build and grow existing fundraising digital products and generate new initiatives to drive income.
• Manage the Fundraising Executive to develop propositions for the wider community fundraising work.
• Provide talks and presentations to high-value community organisations.
• Provide support in other areas of Fundraising and the Head of Fundraising when required

Location: To cover primarily the southern half of Wales 

Working pattern: Work from home with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the South Wales region. 

Recruitment process: interviews will be conducted as suitable candidates apply. Applications remain open until a suitable candidate has been appointed. 

Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.

Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.

Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes.

What we offer:

• A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)

• Birthday day off

• Enhanced sick pay and compassionate leave

• Death in service benefit

• Pension

• Employee Assistance Programme

• Flexible working

• A rewarding role with purpose

• Be part of a skilled, friendly team with an engaged Board of Trustees 

Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.

Specifically seeking candidates with:

• frontline support service experience

• a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses)

• experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.

• research and advocacy skills – you will reach out to other organisations to support your cases where required

• competent IT skills for remote work

• Fluency in Welsh, whilst not essential, is desirable.

Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.

About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.

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Join us today and be part of the solution!  

Salary: £40,000-£44,500
Contract: 9 months contract (maternity cover), with possibility to extend to 12 months

Location: London/ Hybrid – once per week in office (flexible)
Closing date: 28th January

Benefits: Excellent office location, healthcare cover, life assurance, employee assistance programme

We have an excellent opportunity for an Individual Giving Manager, working for Starlight Children’s Foundation. As part of this role, you will support the Head of Individual Fundraising and Business Insight to devise and implement Individual Giving fundraising activities and initiatives (on- and offline) in order to maximise on donor engagement, increase income and acquire longer term support in line with the fundraising strategy. You’ll have a particular interest in testing new acquisition activity, as Starlight are looking for growth in this area.

This is a brilliant and unique opportunity where you will be part of an organisation which is passionate about preserving childhood throughout serious illness, allowing you to make a true and meaningful impact. 

 To be successful as the Individual Giving Manager, you will need:

• Successful track record in IG fundraising through on and offline channels, with strong knowledge of IG and direct marketing fundraising mechanics, tools, and techniques.
• Strong understanding of working with data and insights – including targeting and selecting data for campaigns.
• Excellent communication skills with the proven ability to write copy for appeals or external facing communications.

 If you would like to have an informal discussion, please call Heather on 02030 062787 or email your interest along with your CV to [email protected]

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting p958741eople to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner. 

FIT makes grants to organisations and provides individual fellowships for work that promotes sustainable transport as a universal basic right, reduces the environmental impact of our transport system, and reduces the dominance of the car in society. The Foundation also makes loans, repayable grants and equity investments to selected projects and innovations. For further information about our work and examples of our projects, please visit our website.

The Communications Officer will manage the Charity's communications activities including PR/press, the website and social media, as well as helping organise various events. We are looking for a highly motivated and experienced individual who cares passionately about achieving our aims. The role offers an opportunity to help shape the Foundation’s priorities and strategy, to be part of a movement for change, and to identify and work with some exceptional individuals and organisations. 

 JOB DESCRIPTION

1)   PR/ press:

• Promoting FIT and its work to a wider audience

• Publishing and promoting the work of FIT’s grantees, fellows and investees using blogs, social media, newsletters and press releases:

  • Communicating with grantees, fellows and investees to obtain relevant information

  • Drafting news articles for the FIT website and social media

  • Producing a quarterly newsletter detailing new grant awards, grantee news and upcoming events

  • Producing press releases and media articles

  • Liaising with external press and print media organisations

  • Creative use of other media as the post holder sees fit

• Creating a digital catalogue/ archive of all FIT-funded projects, fellowships and investments

• Adding FIT to directories of grant-giving organisations to allow us to be found by a wider audience.

2)      Website: 

• Maintaining and updating FIT’s website (in conjunction with the Executive Secretary & Grants Manager)

• Producing grant impact summaries for the individual project pages on the website using information provided in final project reports

• Adding missing past/ present funded projects to the website to create a complete online record of everything FIT has funded.

3)      Social media: 

• Managing FIT’s existing social media accounts including LinkedIn and X

• Setting up new social media accounts as necessary eg Facebook

• Drafting a social media policy for FIT.

4)   Events/ networking:

• Supporting the organisation of in person events and webinars to showcase the projects, fellowships and social investments which FIT supports, and to enable networking amongst those supported by FIT (in conjunction with the Executive Secretary & Grants Manager and Events Manager)

• Creating virtual sub-groups of grantees and fellows to further enable networking opportunities.

5)    Other: 

• Opportunity for drafting a communications strategy

• Other communications tasks from time to time as deemed reasonable by the trustees and Executive Secretary & Grants Manager.

PERSON SPECIFICATION

The Communications Officer will actively and passionately promote the work of the Foundation and will be aligned with the aims of FIT, which are public transport as a universal basic right, reducing the environmental impact of our transport system, and reducing the dominance of the car in society.

Skills and competencies

• Excellent copywriting skills and experience in drafting copy for technical and non-technical audiences in a variety of formats, including web, social media, news articles, press releases, formal reports, etc (E)

• Experience in web editing using WordPress (E)

• Ability to work and liaise with a wide range of people (E)

• Accuracy and excellent attention to detail (E)

• Ability to work independently under own initiative (E)

• High level organisational and administrative skills (E)

• IT skills: competent in the use of Google Workspace, Zoom and social media, etc (E)

Knowledge and experience

• Experience of working in a communications role (E)

• Experience of working with social media (E)

• Experience of working with mainstream media (E)

• Familiarity with the charitable, not-for-profit or campaigning sector (E)

• Experience of working within a committee environment, for example, with a board of trustees or elected members (D)

• Interest in and support for sustainable transport (E)

• Knowledge of the sustainable transport sector (D)

E = Essential; D = Desirable

To apply for the role, please submit your CV and a covering letter (maximum 2 sides A4) outlining your relevant skills and experience, together with details of how you fit the requirements of the person specification. The deadline for applications is 23:55 on Friday 14th February 2025.

Job Title: CEO

Salary: Actual salary is £36,000 per year. (FTE £45,000)

Contract/ Hours: 4 days per week / 0.8FTE. The normal working week is 30 hours.

Annual Leave: FTE annual leave entitlement is 23 days pro rata plus public and bank holidays.

Pension: Pension contributions of 5% per month will be paid by NUM and 3% per month will be deducted from salary.

Base/ Location: Must be UK-based. NUM is a national organisation with workspaces in Manchester and Glasgow and CEO will be required to travel throughout the UK and internationally.

About NUM:

National Ugly Mugs (NUM) was established in 2012 as a pilot project of the UK Network of Sex Work Projects. It is now the largest sex worker-serving violence prevention and survivor support service in the UK, with a mandate to ‘end all forms of violence against sex workers.’ All of our services are delivered with, by, and for sex workers and our work is grounded within three principles: 'Sex Workers' First; 'Quality Support'; and 'Learning and Innovation'. We support over 9,800 members, 85% of whom are active adult industry workers, with the remainder comprising a range of frontline practitioners and delivery partners. NUM advocates for the decriminalisation of sex work. To learn more about NUM visit our website: www[dot]nationaluglymugs[dot]org

Role Purpose:

The main purpose of the CEO is to provide inspirational leadership to NUM and ensure long term sustainability through innovation, strategic planning, effective governance, funding, and sound delivery of services. The CEO will take a lead role in the national policy advocacy work NUM carries out to achieve its objectives.

We encourage applications from people with lived experience of sex work.

Documents below contain and a full person specification and the main responsibilities of the role.

How to Apply:

To apply email your CV (no more than 3 pages) and an application covering letter (no more than 2 pages) to admin[at]uglymugs[dot]org[dot] by 5pm on 13th February. Please write CEO Application in your subject line or your application may be lost and not processed.

Short-listed candidates will be contacted for interviews throughout March. Interviews will include a presentation about your strategic direction, and will likely be followed by a second interview.

Your cover letter should set out why you are interested in the post and demonstrate, with specific examples from your experience and qualifications, how you meet the person specification criteria. Please also include two references (including your current or most recent employer; they will only be contacted after confirming this with you).

For a confidential discussion about the position, you are welcome to talk with long-standing board member Dr Laura Graham, laura.n.graham[at]northumbria[dot]ac[dot]uk.

We are committed to inclusion and equal opportunities in the workplace and we actively encourage applicants of all different ages, genders, social and economic backgrounds, ethnicities, religions and sexual orientations, and from people with and without disabilities. Please contact admin[at]nationaluglymugs[dot]org if you have any access needs regarding applying for this role or attending an interview should you have any access requirements or need any reasonable adjustments to be made. Applications are encouraged from people with sex work community experience. If this experience is shared in applications it will be kept confidential.