Jobs in Bermondsey

ABOUT US

Action Village India (AVI) is a small UK based organisation that since 1989, has been supporting Indian partner organisations who work alongside villagers in some of the most remote parts of rural India so they can improve their lives, livelihoods and resilience. We work towards an India which is just, fair and inclusive, where all people regardless of sex, gender identity, ethnicity, caste, religion can benefit from the country’s economic development and lift themselves out of poverty.

At the heart of our work, are our partnerships; many of which have spanned decades.  Our partner organisations are led by Indians and whether these are large or small organisations, or social movements, all work directly at the grassroots level across rural India – from Bihar and Jharkhand in the North, in Odisha and down to Tamil Nadu in the South. The communities they work with, are some of the poorest in India. They are experts in their fields and work hand in hand with local people to design and inform projects to best serve their local communities and secure rights and social justice for women, men and children.

We accompany our partners for the long term, solidarity with our partners and their communities is at the core of how we work. This means we have developed relationships over the years, based on mutual respect, reciprocity and transparency. We are not governed by donor funding cycles and agendas but are led by our partners and the needs they identify and are committed to shared learning and collaboration. We keep our UK costs to a minimum with core staff and rely on an active and engaged set of Trustees, volunteers and supporters.  Both staff and Trustees of Action Village India have relationships with staff from our partner organisations, created through ongoing dialogue, partner and community visits and participation in learning forums.

Job Purpose: To keep our office functioning smoothly. This is a multi-faceted role working closely with two other members of staff. This is a great opportunity for an organised self-starter who is interested in getting more experience in international development and the charitable sector.

Reports to: Executive Director

Salary: £26,000 pro rata

Hours: 14 hours per week (equivalent to 2 working days) – ideally Wednesday and Thursday.

By agreement there is an option to work an additional 7 events days over the full year. This is related to WOMAD and our other events. This is revised annually based on the agreed workplan.

Location: Dalston, London (5 Balls Pond Road, N1 4AX)

Contract: 24 months fixed contract with potential for permanent contract thereafter

Annual Leave: 25 days (pro rata)

Pension scheme: Action Village India provides access to an auto-enrolment pension plan through the Pensions Trust for all staff who have completed 6 months of satisfactory service with 3% employer contribution.

In line with legal requirements this post is subject to a Right to Work check.

Accessibility: We would like to offer our sincere regrets that due to the location of our office this position isn’t suitable for anyone with additional accessibility needs. The Action Village India office is on the second floor with a narrow staircase and no lift. 

1 SPECIFIC RESPONSIBILITIES

1.1         Office Management

• Oversee the day to day running of the office, including communication with enquirers and supporters.
• Ensure office is compliant with Health and Safety requirements. Ensure compliance with data protection requirements.
• Ensure resources, IT and communication equipment is appropriate and available for staff and volunteer needs.
• Maintain office equipment, stationery and supplies.
• Be the point of contact for the landlord and any other tenants in the shared building.

1.2       Finance (record keeping)

• Managing Petty Cash
• Recording financial expenditure and income from events for the book-keeper
• Recording donations both online and offline
• Maintaining records by keeping the scanned copies of receipts and payments in the designated files both offline and online.
• Any other record keeping work as agreed with the Executive Director.

1.3       Administrative support to Fundraising events

• Administration of sponsorship fundraising events – registration of runners/riders/walkers and their donations.
• Helping set up donation pages for sponsorship online.

1.4       Communications

• Using online tools to design and distribute Action Village India’s e-newsletter.
• Uploading information on Action Village India’s website.
• Maintaining and servicing the donor and members’ database.
• Correspondence with supporters and donors.
• Production and printing of leaflets, advertisements and maintaining records of appeals.
• Distribution of mailings for appeals, newsletters and to our membership – including email groups.
• Managing all donations to the organisation, including CAF, standing orders, Just Giving and other internet sites and correspondence with individual donors.
• Any other administrative and communications work based on the organisations’ requirements and as agreed with the Executive Director.

1.5       Information Technology

• Maintaining IT equipment including updating anti-virus software.
• Maintaining Action Village India’s filing systems (hard copy, soft and back-up files).
• Liaison with Action Village India’s website designer/manager, editing and uploading documents and photos to website.
• Managing email accounts.
• Managing our telephone and broadband accounts.

1.6       AVI Activities

• Management of office-based volunteers as agreed with the Executive Director.
• Booking rooms and other support for Action Village India’s trustees’ meetings, AGM and other events.

2 GENERAL RESPONSIBILITIES 

• Abide by organisational policies, codes of conduct and practices.
• Support and promote diversity and equality of opportunity in the workplace.
• Keep confidential any personal, private or sensitive information.
• Any other duties commensurate with the accountabilities of the post.

PERSON SPECIFICATION

EXPERIENCE

At least one year of office management and administration in a small company or organisation within the voluntary or community sector or social impact space.

KNOWLEDGE AND SKILLS

• Management of volunteers.
• Liaising with various stakeholders

• Excellent communication skills face to face, on the phone and by email.

• Ability to work alone and use own initiative to develop systems, and deal with practical situations as they arise.

• IT skills and experience at a level that supports email, database, social media and use of basic excel spreadsheets.

• Ability to stay focused and efficient in the face of changing priorities and multiple demands, and to deliver work in a timely manner.

PERSONAL QUALITIES

• Commitment to the values and ethos of Action Village India.

• Ability to work well in a team with a flexible approach.

• An ability to apply awareness of diversity issues to all areas of work.

• A self-starter willing to contribute their own ideas to shape the future of the organisation.

• Willingness to learn and grow in the post.

DESIRABLE REQUIREMENTS

• Interest in and knowledge of international development issues
• Photoshop and Canva experience

We have an exciting opportunity for a Assistant Safeguarding Officer to join our amazing team.

Location: Gilwell Park, Chingford, London (with hybrid working) 

Salary: £33,476 per annum Band E, Level 3 (inclusive of Outer London Weighting)

Term: Permanent

Working Hours: 35 hours per week

We’re Scouts and everyone’s welcome here - all genders, races and backgrounds. Right across the UK, we help over 400,000 young people aged 4-25 gain skills for life and find their place in the world. We help them speak up, play their part and shine bright.

About the Assistant Safeguarding Officer Role: 

We are seeking to appoint an Assistant Safeguarding Officer to join the team full time, working on welfare, safeguarding and vetting cases as part of the delivery of Safe Scouting across the UK. The post is at Gilwell Park, London.  The team currently have a hybrid work approach, with team members expected to be in the office for 2 days per week (after being in the office every day for the initial 2-week induction).

What we are looking for in our Assistant Safeguarding Officer:

• Relevant experience and/or professional qualification in safeguarding/child protection/child welfare or related field
• Knowledge of the Scout Movement or similar youth organisations
• An understanding and acceptance of fundamental values of Scouting
• Knowledge of the Disclosure Bodies’ processes
• Experience of making referrals to and engaging with statutory agencies
• Experience of communicating with parents and carers regarding complex situations
• The ability to undertake risk assessments

Key responsibilities as our Assistant Safeguarding Officer:

• Assessing welfare concerns affecting young people in Scouts, including ‘children in need’: bullying, self-harm, and other welfare concerns
• Taking necessary action to appropriately address welfare concerns including, informing and advising the parents/carers of children subject to referrals
• Assessing lower threshold safeguarding referrals, including conduct and suitability issues
• Making referrals to statutory or professional agencies in respect of allegations and concerns affecting young people and adult members in Scouting
• Contacting statutory agencies to gain updates and outcomes of their enquiries, to allow Safeguarding Officers to proceed with safeguarding matters and allegations. Share Scouting updates with statutory agencies
• Operating within UK legislation and statutory guidance in relation to young people within Scouts, and adults who hold a Position of Trust
• Providing support and guidance to Scout volunteer managers to enable them to implement a local response to welfare concerns and allegations regarding adults and young people in Scouting, including supporting the suspension process where appropriate

As our Assistant Safeguarding Officer in return, we offer you:

• Work in a way that suits you, your role and your department
• Be proud to say you’re part of a team with Investors in People (Gold)
• Plenty of opportunity for learning and development
• 28 days holiday a year, plus bank holidays rising to 32 days after two years
• Four extra days to look after your family when they need you
• Three extra days over Christmas

We are proud to be a family-friendly employer and offer…

• Maternity/Paternity Leave
• Flexible working hours
• Store Discount at our Scout Store + other online benefits
• Study and volunteer leave

Don’t miss out on the opportunity to join our fantastic team! Click ‘Apply’ now!

Closing date for applications: by 11:59pm on Wednesday 4th September 2024

Interviews will be held in-person at Gilwell Park on Thursday 19th September 2024

The Scouts is an equal opportunity employer, and we are committed to diversity and actively seeking applicants from a wide range of backgrounds.

Strictly no agencies.

We're looking for a kind, compassionate and resilient Drug and Alcohol Specialist Support Worker to join our Homelessness service in Hackney.

£28,486.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

For a full job description, please visit our website.

East London Apartments provides 24-hour accommodation-based support for up to 31 individuals with complex histories, multiple traumas, complex personality disorder(s) and a varied, disrupted housing history with experience of homelessness.

East London Apartments implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, in particular those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.

Working with individuals with complex needs, who may display challenging, chaotic behaviours, regularly test boundaries and have experienced multiple traumas as a result of abuse, neglect and years of street homelessness, it is integral that the post holder is motivated to support individuals to progress. They should continually hold aspirations for individuals despite multiple setbacks, and display emotional resilience, able to process challenging incidents and remain motivated to deliver excellent support.

The successful applicant will have experience working closely with a range of services to support individuals to address and/or recover from their dependence on drugs and or alcohol. You will have excellent knowledge of harm reduction techniques and various treatment approaches for addiction and be confident in the use of these approaches. These should include but are not limited to medication treatment, behavioural counselling and relapse prevention. You will also provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Provision of care and support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support.

Post holders will deliver trauma informed and asset based support to a caseload of up to 6 complex service users with substance misuse support needs. - The caseload is subject to change depending on the service needs.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

What you'll bring:

NVQ Level 3 or equivalent in a relevant area (e.g. substance misuse, addiction, psychology, Health and Social Care,).
Experience building and developing strong professional partnerships with external providers.
A minimum of 2 years experience in complex needs services, community development, addiction counselling, drug and alcohol work or other related fields.
Good written and oral communication skills
2-3 years experience providing targeted recovery focussed support to individuals with needs around trauma, mental health, substance use and dual diagnosis.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Housing Lead Specialist Support Worker to join our Homelessness & Complex needs service in Hackney.

£28,486.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

For a full job description, please visit our website.

East London Apartments provides 24 hour accommodation based support for up to 31 individuals with complex histories, multiple traumas, complex personality disorder(s) and a varied, disrupted housing history with experience of homelessness as well as individuals who have been diagnosed with severe and enduring mental health conditions who are under the Care Programme Approach (CPA).

East London Apartments implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach which was developed to support people out of homelessness, in particular those who have experienced complex trauma or are diagnosed with a personality disorder. However, its application is far broader than only homelessness. It considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.

When working with individuals with complex needs, who may display challenging, chaotic behaviours, regularly testing boundaries and have experienced multiple traumas as a result of abuse, neglect, years of street homelessness, or long stays in mental health hospitals, it is integral that the post holder is motivated to support individuals to progress. They should continually hold aspirations for individuals despite multiple setbacks, and display emotional resilience, able to process challenging incidents and remain motivated to deliver excellent support.

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the particular post.

As the Specialist Support Worker Housing Lead you will lead on the management of hoarding, self-neglect, and skills related to independent living. You will lead on the Move On process for customers and will liaise with external partners. You will therefore be in charge of building support packages and transition plans to assist customers to exit the service with the support they need. You will also provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Provision of care and support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. Post holders will deliver support to a caseload of up to 6 service users with needs aligned to their specialism - caseload is subject to change depending on the service needs.

6 week rolling rota with early, late and some weekend shifts.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll bring:

Essential:

Up to NVQ Level 3 or equivalent in a relevant area (e.g. psychology, Health and Social Care, Mental Health) OR experience in the social care/charity sector.
Experience building and develop strong professional partnerships with external providers aligned to their specialism

Desirable:

2-3 years experience providing targeted recovery focussed support to individuals with needs around hoarding, mental health, substance use and dual diagnosis.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

We're looking for a kind, compassionate and resilient Senior Support Worker to join our Mental Health service in Waltham Forest.

£28,538.00 per annum, working 37 hours per week. Benefits include Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Specific details about the service and team. As a Senior Support Worker, you will be expected to undertake duties as part of the management team which include supporting the team with their responsibilities whilst working flexibly to respond to the needs of applicants referred to the project from our local authority. This role will require either an extra dimension of experience or have/be working towards a higher qualification level in order to meet the role specific competences for this position.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Post-holders will be required to demonstrate strengths in all the indicators set out in the relevant Look Ahead Management Competency Model. More specifically, the post-holder will:
* Work proactively with the team to handle the service caseload and support an effective tea approach to meeting with each customer's identified needs.
* Motivate the team and champion a positive culture within the service.
* Attend and participate in team meetings and Management meetings.
* Competent use of relevant systems, company policies and frameworks.
* Adhere to all the policies and procedures of Look Ahead Care & Support plus those specific to the project including any statutory requirements.
* Carry out other duties commensurate with the designated role level, as may be deemed reasonable by Look Ahead including working at an alternative patch, if such a need arises.
The above sets out the post's key responsibilities. The post holder will be required to undertake various tasks and duties to ensure that these key responsibilities are effectively met.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

- Enjoys social interaction and the company of others, networks in local business community.
- Approachable and open behaviour.
- Prefers working as part of a group or team.
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement.
- Has a practical and logical mind and is naturally well organised.
- Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour.
- Is highly motivated and a self-starter.
- Enjoys managing and motivating others.
- Is motivated towards excellence and improvement of personal performance with a can do attitude.

What you'll bring:

Essential:
- Has relevant sector work experience .
- NVQ Level 3 in Health and Social Care or equivalent

Desirable:
- Other relevant professional memberships and/or specialist qualifications.
- Demonstrable experience of supporting vulnerable adults with Learning Disabilities

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for full Job Description.

Reports to: Ark Schools Finance Director

Direct Reports: 3 x Senior Finance Managers and a wider regional finance team (Finance Managers/Officers/Assistants) totaling 16 across 8 schools (as of August 24)

Location: South London region

Contract: Permanent 

Pattern: Full Time (standard hours 9am – 5.30pm).

Closing date: 16/09/2024 at 10am

1st round interviews (virtual): 26/09/2024 

2nd round interviews (in person): 04/10/2024 

Salary: £75,000 to £85,000 (depending on experience)

About the role:

The Regional Finance Director will provide the overall leadership and management for all aspects of finance to Ark Schools in the South London region. The role will be focused on ensuring processes are embedded across all schools; supporting schools new to the network (or with new staff structures) with transition as well as leading, with regard to finance, on strategic projects within the schools.

Our ideal candidate will be able to demonstrate:

• Experience in the implementation of financial processes, planning and reporting
• Extensive experience in successfully managing and motivating a team
• A highly organised and proactive approach to work

Key Responsibilities: 

• To be responsible for all aspects of finance at the academies and developing the in-school finance teams to provide a high-level service to their principals and operations leads
• To be a member of the South London Senior Leadership Team, with responsibility for strategic financial management and financial performance
• To work with Ark Central, and other academies in the Ark network, to develop, implement and embed standardised processes and procedures
• To be responsible directly to the Schools Finance Director for the strategic financial management in all schools in the region
• To control, monitor and evaluate the academies’ finances, ensuring compliance with financial requirements and value for money
• To ensure clear and timely management and financial accounts as required for the Regional Director, Principals, Local Governing Bodies, and Ark Central
• To work with the Operations Leads to negotiate, manage and monitor contracts, tenders and agreements for the provision of services to the Academies, to ensure that services are delivered to a high quality and support the operation of the Academies
• To work with the HR Business Partner to oversee all matters relating to payroll, including Her Majesty’s Revenue and Customs queries, National Insurance, benefits in lieu of pay (travel loans etc.), Give as You Earn scheme, and to ensure that appropriate controls are in place and robust checks are made in relation to the monthly payroll
• To be responsible for ensuring the region’s processes for pensions management and reporting are in place. This includes monthly and annual returns as well as audit, working with the HR Business Partner and school HR teams, as applicable
• To develop, enable and strategically lead a team of finance staff to deliver the vision for the region against its strategic priorities and timescales
• To arrange or deliver finance training for staff in South London, maintaining an on-going review of need
• To drive forward change and initiatives which promote regularity, propriety, value for money and best standards

Key Requirements:

• Professional accountancy qualification, including significant post-qualifying experience
• A record of Continuing Professional Development activities
• Right to work in the UK
• Experience of strategic financial planning and supporting decision-making
• Experience of leading and managing budgeting and reporting processes in an organisation
• Extensive experience of managing and motivating staff and monitoring performance against targets
• Knowledge and experience of financial management systems and processes
• Strong financial management skills
• Strong people management skills, with highly developed interpersonal and motivational skills
• Ability to prioritise and manage conflicting demands
• Strong organisational, project management, and planning skill

About Ark

We’re an international charity, transforming lives through education. We exist to give every young person, regardless of their background, a great education and real choices in life. In the UK, we’re a network of 39 schools, educating around 30,000 pupils in areas where we can make the biggest difference and we’re recognised as one of the highest achieving academy groups in the country. We want to change the lives of children everywhere, not just in our own schools. So, we create and incubate Ventures designed not only to help pupils in Ark schools, but also to improve education systems.

You’ll be joining a group of like-minded, ambitious individuals who work collaboratively and are all committed to our core mission, that every child has the potential to succeed. Having just celebrated our 20th anniversary, we are shaping our goals for the next 20 and there has never been a more exciting time to join us.

Benefits

• 27 days annual leave plus bank holidays, rising with each year of service up to 30 days after 3-years’ service. This entitlement is pro rata for part time employees. This entitlement excludes bank holidays
• Full office closure between Christmas and New Year 
• Hybrid working, with a combination of visiting schools and our new state-of-the-art office in West London working alongside network colleagues.
• Regular social events, monthly free breakfast, and daily free fruit are available when in the central office
• A flexible approach to working with understanding and consideration for work life balance and personal commitments 
• As an Ark employee, you will have the opportunity to be part of the TPT (The Pension Trust) scheme, our workplace pension scheme where we make an 11% contribution; you are not required to contribute towards this scheme unless you choose to. Depending on your role you may also be entitled to LGPS which is a defined benefit scheme where you contribute a percentage based on how much you earn (as do we) in exchange for a guaranteed amount in your pension pot every year
• Access to high-quality professional learning throughout your career, offering both face-to-face sessions and a bespoke online learning platform 
• Access to Ark Rewards scheme offering savings from over 3,000 major retailers, interest-free loans available for season tickets or a bike, gym discounts offering up to 40% off your local gym and free eye tests

How to Apply:

To apply, please send your CV and supporting statement via the link by Monday 16th September.

 For an informal conversation about the role please contact our exclusive recruitment partner, Rosemary Pini of Allen Lane via the agency website.

We will be assessing applications as we go and reserve the right to close the process early. As such we thoroughly recommend an early application.

Homebased – UK

Closing Date: 8 September 2024

Ref 6810

Save the Children UK has an exciting opportunity for a creative, dynamic and experienced fundraising professional with a proven track record in managing donor or supporter relationships to join us as our Fundraising and Engagement Manager.

About Us

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.  When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave.  We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.

About you

As our Fundraising and Engagement Manager, you will have the opportunity to maximise individual and corporate financial contribution through effective, supporter-led acquisition, and account management. 

In this role, you will:

• Drive growth in our key income streams of regional corporates and ‘in aid of' fundraising individuals through new business and account management and pipeline management.

• Manage multiple priorities simultaneously whilst providing the highest level of stewardship to all supporters.

• Contribute to the growth and development of the regional pipeline of partnership opportunities for our key income streams.

• Contribute to departmental income reporting, budgeting and forecasting.

• Ensure that the pipeline of prospects and partners is kept up to date across all income streams.

 To be successful, it is important that you have:

• Experience in a fundraising, supporter care or admin role or experience within a sales environment.

• Strong relationship management and organisational skills.

• Creative, and can generate new and innovative ways to support partners and fundraisers, with a strong desire to succeed and a specific interest in stewarding fundraisers to maximise their fundraising whilst building strong relationships with the aim to convert individuals into long term supporters.

• Experience of managing multiple priorities simultaneously while still providing the highest level of stewardship to all supporters.

• Extensive experience of building successful internal and external relationships.

• Experience of financial budgeting and reporting and familiarity with a CRM ideally.

• The ability to keep clear and accurate records, producing reports and analysis and presenting them in an effective way to stakeholders.

 What we offer you:

• Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.

• To have the best (and happiest) employees we focus on flexibility, inclusion, collaboration, health, and wellbeing both in and outside of work.

• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

The willingness and ability to travel across the UK a times and occasional work outside core hours is also essential. 

Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Ways of Working:

The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter).  This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building. 

Please note: travel costs to your contracted office will be at your own expense. 

Flexible Working - We are happy to discuss flexible working options at interview.

Commitment to Diversity & Inclusion: 

Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think. 

We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here. 

We are looking for an experienced and creative Communications Manager to take on a key role in our rapidly growing organisation. As Communications Manager, you will lead all aspects of our communications and marketing activity with key stakeholders and with the general public. You will be developing and implementing the organisational Communications Strategy which will increase our profile as an organisation, maximise our reach and impact, and raise awareness of the vison, mission and aims of Black Thrive Global. 

JOB DESCRIPTION 

Job title:     Senior Communications Manager

Reports to: Black Thrive Global CEO/Director of Programme and Strategy 

Manages: 1 x Comms and Engagement Lead, 1X Comms Project Officer, contractors, freelancers and volunteers 

Geographic focus: All 

Salary: £41,000- £48,000 

Hours: 37.5 per week (flexible working available)

Benefits: 26 days annual leave plus bank holidays, pension contribution , employee assistance program

About Black Thrive 

Black Thrive Global (BTG) evolved from the work of the Black Thrive Lambeth Partnership, established in 2016. We exist to address the inequalities that negatively impact the mental health and well-being of Black people so that the thriving of Black communities is the norm. 

Our guiding principle is that Black communities should be at the forefront of reimagining, redefining, and co-creating a society where systemic racism and other oppressive systems have been dismantled so that they have fulfilling lives. We have two priorities – building a Black Thrive Research Institute and embedding race equity in systems change. 

Purpose of the role

We are looking for an experienced and creative Communications Manager to take on a key role in our rapidly growing organisation. As Communications Manager, you will lead all aspects of our communications and marketing activity with key stakeholders and with the general public. You will be developing and implementing the organisational Communications Strategy which will increase our profile as an organisation, maximise our reach and impact, and raise awareness of the vison, mission and aims of Black Thrive Global. 

Working closely with the Directors, the CEO and the staff, you will create a compelling, coherent and consistent narrative that joins up all our communication channels, key messaging around core BTG work, and plan strategically for key dates linked to activities and events corelated with our aims and mission. To do this, you will work with staff across our organisation and with the communities we represent to increase our engagement with the general public and key stakeholders. Our communications will be both reactive and proactive and the post holder will provide quick responses to emerging media stories. 
 

Duties and responsibilities 

1. Oversee Black Thrive’s communication activity, co-ordinating that activity and planning for all communications channels, including website, social media and external newsletters. This role includes marketing Black Thrive to different audiences to raise the profile of the organisation in support of its strategic aims. 

2. Deal proactively with media enquiries, maintain the media database and log enquiries, monitor media coverage. 

3. Implement effective external communications strategy to develop a consistent and coherent narrative for Black Thrive; amplify and support the work of the organisation among the general public, potential strategic partners (including but not exclusive to academics, community partners and local decision-making bodies); and provide clear goals around communication and brand awareness. 

4. Evaluate and monitor communications activity – developing KPI’s in line with our Communications Strategy, and ensuring the information is used to build on success and to develop strategy and outputs.

5. Lead on the management and delivery of the communications calendar. 

6. Manage and lead the Communications Team staff. 

7. Work with the Black Thrive staff team (and with external agencies as appropriate) to develop and maintain website content and upload website content. 

8. Implement a social media strategy that is integrated with wider team projects and ensure consistent messaging is shared across all platforms. 

9. Work with the Directors and staff team to support proactive and reactive media relations and social media output. 

10. Work with the Directors, CEO, team members and freelance staff to manage and coordinate the production of Annual reports. 

11. Provide oversight of publications and materials, ensuring brand guidelines are followed. 

12. Produce engaging content for internal and external blog posts, newsletters and other forms of media to be shared across all platforms.

13. Provide in-house design for publications and promotional materials as required.

14. Produce regular e-newsletters. 

15. Oversee the work of freelancers and volunteers as required. 

16. Manage the communications budget. 

17. Act as a brand guardian and champion: Developing core messaging guidelines to include organisational style guide, tone of voice, etc. and advising others to ensure that all content and messaging is on brand. 

18. Spend up to 10% of time supporting corporate business, such as strategy and administration. 

19. Occasionally work at weekends and in the evenings when required. 

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.  

PERSON SPECIFICATION 

Communications Manager 

E=Essential, D=Desirable 

Experience 

1.  Experience of raising organisational profile through developing and delivering creative, engaging social media and digital communications.   E 

2. Experience of working in a creative communications role with autonomy.   E 

3. Experience of brand development and communications strategy design and implementation.    E 

4. Experience of managing a WordPress website CMS, including Search Engine Optimisation (SEO), site navigation, Gutenberg page structuring, [and content updates with basic HTML knowledge *] and uploading website content.   E 

5. Experience of writing press releases, media statements, web content, handling media enquiries and briefing and supporting with media interviews.   E 

6. Ability to write regular content for website, weekly email news summary and monthly subscriber newsletter.  E 

7. Experience of planning, delivering and supporting range of events,including assemblies and capturing images for publication.   E 

8. Experience managing and mentoring staff   E 

9. Experience in the use of CRM systems   D 

Ability, skills, knowledge 

1. Commitment to equality for all people as well as good knowledge and understanding of the experiences of Black people of African and Caribbean descent and a strong drive to address the factors which negatively impact upon their health and wellbeing.   E 

2. Excellent writing skills and ability to consistently create content that is clear and engaging.   E 

3. High level of digital competence and creativity to support strategic goals .E 

4. Ability to work at speed through ambiguity and uncertainty and remain calm under pressure   E 

5. Possess excellent interpersonal skills and can communicate effectively with a variety of people at all levels. E 

6. Ability to work across teams and build relationships with stakeholders   E 

7. Ability to work independently, plan and prioritise own work to deadlines and ensure delivery of key objectives. E 

8. Ability to manage budgets and report on spend when appropriate   D 

9. Demonstrable competence in Microsoft Word, Adobe Photoshop, Adobe Illustrator, and Adobe InDesign.   E 

A basic Disclosure and Barring Service (DBS) check will be required but we will treat applicants who have a criminal record fairly and will not unreasonably discriminate because of a conviction or other information revealed. 

We're looking for a kind, compassionate and resilient Floating Support Worker to join our Mental Health Service in Richmond.

£20,415.00 per annum, working 28 hours per week. Benefits include 25 days Annual Leave (pro rata), pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The purpose of this role is to enable vulnerable people living in a variety of different tenures and different geographical areas to move towards greater independence by providing a flexible and individually tailored support packages. The Floating Support Worker will give practical support to help people maintain their tenancy, stay well, exercise choice and control in their care and lives, and participate in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. This role involves lone working within the community.

This role includes shifts between Monday and Friday, 9:00 - 17:00.

For a full job description, please visit our website.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Team Leader / Manager

Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions

Create support/action plans for providing appropriate services based on the assessment and reflecting the services and resources available

Building supportive, trusting relationships with customers.

Working proactively with other members of the team to handle the service caseload and administrative responsibilities.

Support customers to undertake all domestic tasks wherever possible, including practical assistance where they have not yet developed the skills, to ensure customers enjoy a high quality of accommodation

Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community

Empower customers to ensure they receive the service and benefits they are entitled to

Undertake all administrative work and keep accurate and comprehensive tenant/customer records to professional standards

Encourage and enable tenants to pay their rent and to ensure that rent accounts are managed effectively in conjunction with the Housing Management team

Ensure that referrals are chased proactively so that properties which can be used to house those in need are filled as efficiently as possible

Engage in learning and development activity to increase knowledge and skills

Provide day-to-day instruction/supervision of Assistant Support Workers/domestic staff/Personal Support Assistants where appropriate

Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

Involving customers in the design, development and delivery of the service

Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

What you'll bring:

Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector.

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment. If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role. We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date. We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Learning Disability Caseworker

Do you have experience in giving advice? Are you organised and can manage a varied workload? Yes, we may have the role for you.

Mencap are recruiting for a Learning Disability Caseworker (LDC) to give advice on welfare benefits, housing, health and community care, to people with a learning disability, their families, carers and professionals working with them. 

The Learning Disability Caseworker role will be based at home, with occasional travel to casework venues and our Peterborough office. This role will be full time (37.5 hours) on a fixed term contract until March 2026. 

Mencap is committed to providing good quality information and advice casework, enabling people with a learning disability and their families to access critical service and support. The casework service is outcomes focused and the successful candidate will be expected to demonstrate the positive impact that their casework has on individuals and families. 

Do you have the key skills for a Learning Disability Caseworker?

• Level 3 qualification in giving advice or an equivalent relevant qualification.
• Strong communicator with analytical skills.
• Experience of working in an outcomes and impact focused advice service.
• Experience of working with a CRM system and keeping clear advice records is essential.
• I.T skills and the use of Microsoft Office tools.
• Well developed listening and diagnostic skills.
• Knowledge of social care issues and of learning disability.
• Knowledge of social care and healthcare law.
• The ability to communicate clearly in another language is desirable, but not essential.

Please view the job description for full details of the skills and experience required.

If this sounds like the role for you please apply now with an up to date CV outlining your skills and experience. This vacancy will close on Monday 9th September and interviews will take place shortly afterwards. 

 We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

• 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support

*T&C's apply based on contract

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

• Providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
• Providing advice through our help lines and web sites
• Campaigning for the changes that people with a learning disability want

Battersea is supported by over 600 volunteers across our three centres. The Volunteering Team are responsible for the recruitment, training, and ongoing support of volunteers at Battersea. Our volunteering programme is accredited by Investing in Volunteers, and we influence best practice in volunteer management across Battersea. 

We’re looking for a proactive individual who is passionate about volunteering to join our team as a Volunteer Coordinator. Our Volunteer Coordinators are responsible for coordinating volunteer recruitments, providing volunteer management advice and guidance to staff who work with volunteers, and establishing positive relationships with volunteers to ensure they have a fulfilling volunteer experience at Battersea. This role will work directly with kennel volunteers at Battersea London. 

This role also has the opportunity to work on projects to improve our volunteer programme at Battersea.

The ideal candidate for this role would be someone who is passionate about the benefits of volunteering, for volunteers and animal welfare; and has experience of working constructively and collaboratively with colleagues from different teams.

What we can offer you:

In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:

At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. 

More about us:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 3rd September 2024

Interview date(s): 11th/12th September 2024

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Newlon Housing Trust is a successful charitable housing association and one of the major providers of new affordable housing in north and east London. The Barnsbury Estate is owned by Newlon who took over management of the Estate from Islington Council in 1999.

The Estate is made up of two areas; Old Barnsbury is the red brick housing blocks between Charlotte Terrace and Barnsbury Road built in the 1930s and New Barnsbury is between Caledonian Road and Charlotte Terrace, which was built in the 1950s and 70s.

Your role will be to take the lead in ensuring that the housing and medical needs of residents are comprehensively researched and understood to inform the design and implementation of planned works. You will play a key role in ensuring residents and resident groups are kept informed and up to date and included in discussions regarding the transformation programme.

With a focus on resident engagement, you will monitor budgets, compile relevant survey data and gather information regarding resident circumstances and ensure that vulnerabilities are considered and addressed at all stages.

Having worked extensively in resident liaison roles and with large scale regeneration projects, you will have proven and demonstrable experience of managing programmes, compiling survey data and management of decant programmes. You will be empathic to the needs of our residents and able to communicate well with people across the organisation and outside agencies.

In return, you can expect 27 days holiday, a non-contributory pension, excellent benefits and a flexi scheme.  We currently offer the opportunity to work up to 2 days at home (depending on the role).  You’ll also be working out of purpose-built offices that form part of the award-winning Hale Village regeneration project, and are situated just two minutes’ walk from the major transport interchange at Tottenham Hale.

For further information and details of how to apply, please visit our website by clicking the apply button below.

Closing date: 23:59 on Sunday 8 September 2024.

Online assessments will be held between Thursday 12 and Sunday 15 September 2024.

Interviews will be held in-person at our offices in Hale Village on Tuesday 24 September 2024.

Newlon Housing Trust is a charitable housing association and a committed Equal Opportunities employer.

No agencies please.

Job Summary
This role will be responsible for nurturing partnerships with key LSE stakeholders and coordinating the successful and effective delivery of high-quality department events, creating an outstanding institutional partnership that provides impactful, world class and responsive activities, interventions and services to LSE students. 

Who are we?

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen. Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE). Like other Students' Unions, it also funds and facilitates student activities on campus, including 200+ societies, 40+ sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives.

What’s the job?

This role will be responsible for building key partnerships with LSE academic and professional services staff to promote LSESU more widely at LSE. This job will coordinate the delivery of a diverse event programme that fosters community and belonging and supports student voice within academic departments and support the development and roll-out of the Department delivery model as part of the Union’s wider strategic aims. 

Who are we looking for?

We are looking for someone with vast experience of building and developing partnerships with key stakeholders. This person must have experience of building excellent internal and external relationships with internal and external stakeholder and coordinating and delivering high quality events at both small and large scale. We are looking for a highly organised individual with outstanding planning skills.

Why apply?

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces. Plus…

Benefits and Perks

-        25 days of holiday per year (pro rata)

-        Additional closure periods at Christmas and Easter

-        Free LSE Students’ Union gym membership (including advice from dedicated professionals)

-        Cycle to Work scheme enabling significant savings on bicycle purchase

-        Access to LSE staff training courses

-        Ability to purchase TOTUM (NUS) card, which provides a wide range of discounts

-        Flexibility for work-life balance

-        Interest-free travel loan

How do we recruit?

We want to ensure that all systems, policies and processes are (1) free from bias or discrimination, and (2) fair and accessible. We therefore ask that all candidates complete our Application Process in two stages:

Part 1. Complete a (Personal Statement), telling us about your suitability for the role (this is what will be used to determine if you are shortlisted for an interview). In doing so, please (1) ensure that your personal statement is no longer than 2 sides of A4, (2) ensure that you don’t include any personal details within your personal statement, and (3) use the job description and person specification as a guide to help write it.*

*Your personal statement is all that we will see when shortlisting, so please be sure to cover everything that you’d like us to know about your suitability for this role within it, making it clear that you meet all of the job’s requirements.

Part 2. Complete an (Equal Opportunities Monitoring and Contact Form), so that we’re able to contact you if shortlisted for an interview. This will only be seen by our HR team (and will therefore have no impact on shortlisting), but it does help us gather and analyse demographic information about our applicants.

Part 3. Please send your CV.

Want to apply?

To apply for this role, please complete an online application.

Job Application Timeline

Closing date: Sunday 8th September 2024 (23:59pm)*

*Please note that we may close applications early if we receive a sufficient number.

Intended interview dates: Monday 16th September 2024

As a member of the Process and Administration Team (PAT)  at Libraries Connected, you will play a crucial role in ensuring efficient and cohesive administrative support for the organisation. Your primary responsibilities will include supporting new initiatives such as a potential leadership development programme, the development of online learning modules, the creation of a Futures Lab and Data Observatory, and managing tender bids for new commercial contracts. Additionally, you will have broader responsibilities across the organisation, including finance processing, development and maintenance of organisational systems, and the opportunity to engage in a variety of activities beyond your primary role.

Projects and Commercial Administrator will help deliver our portfolio of projects and programmes, the role will specifically include:

• Supporting the development and delivery of our workforce development strategy including:
  • Our EDI strategy for our organisation and library sector
  • A peer mentoring scheme for heads of library service
  • A leadership development programme
  • Development of our online learning modules
• Supporting the development of our new Futures Lab and Data Observatory
• Support new Commercial Contracts from bid stage through mobilisation and into delivery

Libraries Connected has established a Process and Administration Team (PAT) whose role is to ensure that the Libraries Connected staff receive efficient and cohesive administrative support, and that resilience is built into the administrative processes in terms of knowledge sharing, process documentation and consistency. As a member of the Process and Administration team, this role will also have broader responsibilities across the organisation including supporting finance processing, development and maintenance of organisational systems, and the opportunities to work across a range of activities alongside the primary role. 

Main purpose:

• Main activities for the role will include working with the Project and Commercial Managers to:
  • Schedule and organise meetings and events, including venue booking, catering, delegate lists as required
  • To provide technical support for online webinars and meetings
  • Provide secretarial support including managing and circulating meetings papers and taking minutes and updating action logs
  • Support management of project budgets and associated finance systems including raising invoices and reconciliation
  • To support project and contract reporting including collation of relevant data.
  • To efficiently manage and organise documentation and relevant data to provide clear audit trails and support reporting and evaluation of events, awards, and training
  • Manage travel and accommodation bookings
  • Answer queries from members and project partners
  • Conduct research into library sector activity, or how to improve our systems and processes, and write options papers
• To work within the PAT function to manage cross organisational administration, including:
  • Managing the shared mailboxes
  • Finance transaction processing 
  • Organising team meetings 
  • Collaborating to developing systems and processes as required

Key relationships

• Reports to the Project Manager and works with them to provide high-quality project management.
• Works with the Commercial Manager and the wider Commercial Team to help secure and deliver contracts and services
• Works directly with library teams to support the setup and delivery of the contracts
• Works with the finance team and Process and Administration Team (PAT) to ensure financial processes are followed and provide support as needed
• Works with PAT to support organisational processes
• Supports the Libraries Connected Leadership Team

Please see the attached job description for a full description of the role, including person specification. 

Travel within the UK will be required.