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The Talent Set, Greater London (Hybrid)
£125 - £133 per day
Posted 1 week ago Quick Apply
Look Ahead Care Support and Housing, Kensington and Chelsea (On-site)
Up to £28538.4 per annum + staff discounts, healthcare
Posted 1 week ago
Closing in 2 days
The Royal College of Psychiatrists, London (Hybrid)
£27,385 - £30,053 pa, plus excellent benefits
Posted 1 week ago
Marie Curie, London (Hybrid)
£34500.00 - £38324.00 per annum
Posted 1 week ago
Look Ahead Care Support and Housing, Ealing (On-site)
Up to £31000 per annum + 25 days Annual Leave
Posted 1 week ago
Closing in 2 days
Allen Lane Interim & Permanent Recruitment, E14 (On-site)
£49,000 - £53,000 per year
Posted 1 week ago Quick Apply
Get Further, London (Hybrid)
£75k-85k pro rata, including London Weighting (note, this is the equivalent FTE salary for one year)
Posted 1 week ago
KEEN London, London (Hybrid)
£27,300 pro rata (£16,380 for 21 hours)
Posted 1 week ago Quick Apply
Ealing and Hounslow Community Voluntary Service, Ealing (On-site)
£33,000 - £38,000 per year
Posted 1 week ago Quick Apply
Page 50 of 86
London, Greater London (Hybrid) 2.8 miles
£28,000 per year
Full-time
Permanent
Job description

THE CHARITY  

Unfold is led by the people we serve, and we get people where they want to be. We’re a bold, agile and growing organization, with a friendly, energetic and welcoming team. As an established local charity, we’re powered by volunteers who support young people and families to identify and achieve goals that matter to them. We provide mentoring and peer support groups to people in Westminster, Kensington and Chelsea and the neighbouring boroughs.  

We’re open to everyone, but we target those who face the most challenges: 93% of the people we work with describe themselves as coming from a racialized group, 85% of the families we support are single-parent households headed by a woman, and 75% of the children we support are eligible for free school meals. We also run specialized programmes of support for people seeking asylum and those with refugee status. Last year we provided one-to-one mentoring to over 246 people, and group support to a further 252 people. With increasing demand for our services, we expect to provide direct support to over 350 individuals in the coming year.  

In our programme of support for parents, we have two primary programmes, a ‘Mentoring for Mothers’, for women with children aged 5+, which aims to improve well-being, confidence, connectedness and reduce loneliness. We also run Women’s Support Groups, which are friendly, relaxed spaces for women to meet, socialise, share challenges, offer support to one another and find out about services that meet their needs.  

POSITION SUMMARY  

In partnership with the local authority, Unfold is developing a new programme in the Royal Borough of Kensington & Chelsea in support of the families who have been made homeless or are at risk of homelessness who are accommodated in Bed & Breakfast and commercial hotels, within and outside of the borough. Collaborating with local family services and public health team, Unfold will offer  

  • Outreach to families in hotels and B&Bs  
  • Women’s Support Group  
  • Mentoring for five women  

As an Outreach & Programme Coordinator Officer, you will be visiting the families and carrying out a screening to identify priority needs for appropriate signposting and connecting the families back to local services in Kensington & Chelsea. Part of the role will be to set up and run a weekly Women’s Support Group aiming to support the families build connections and find about further services in Kensington & Chelsea or in their new areas. Mentoring is part of the support women will be able to access, and as the Outreach & Programme Coordinator Officer you will be identifying women who are ready to engage in mentoring and working with Unfold colleagues to match them with a mentor, supporting mentoring pairs in their time together.  

At Unfold, we work with people with different needs, ages, and backgrounds, so the right person for this role needs to be a great communicator, enjoys connecting with people, has empathy and understands the challenges families face in temporary accommodation arrangements.  

WHAT YOU'LL BE DOING

Outreach

  • Create a plan for visiting on a regular basis all Bed & Breakfast and commercial hotels in five main London boroughs where families have been placed.  
  • Act as a friendly face who families will trust, building recognition and local knowledge.  
  • Conduct an initial screening on location to summarise the families’ – both parents and children presenting circumstances.  
  • Following project referral pathways, share findings of the screening with partner services in Kensington and Chelsea, ensuring that appropriate services are notified.  
  • Assist families to engage with family support services in Kensington & Chelsea.  
  • Assist families to access local services in the borough the hotel is located within if appropriate. 
  • Signpost to local wellbeing activities to meet needs identified by the family, taking into consideration their specific needs and interests.  
  • Update appropriate resources and signposting materials.  
  • Identify risks and escalate them in a timely manner to appropriate services.  

Women’s Support Group Facilitation & Coordination  

  • With the support of the Programme Manager, set up and coordinate one weekly Women’s Support Group, following Unfold’s peer support model.  
  • Create a friendly, welcoming atmosphere so that members feel at ease and able to determine group activities.
  • Conduct monitoring of the WSG, including new member registration and attendance.  
  • Coordinate resources and materials needed for the smooth running of the sessions and signposting.  
  • Plan groups to meet the needs of members, with lively and engaging sessions in response to needs of group members, coordinating visits from external partners in health, wellbeing, culture and arts.  
  • Be proactive in outreach and communications to the group, maximising participation and ensuring that everyone feels welcome.  

Mentoring Support  

  • Promote mentoring to women in hotels and B&Bs, so that they’re aware of the benefits and feel they can take up the offer when they’re ready.  
  • Identify and onboard participants who are ready for mentoring.  
  • Organise and run assessment and matching sessions for five women, periodically reviewing with mentors and mentees.  
  • Support mentors to connect mentees with services and activities that meet their needs, using knowledge of local services  
  • Ensure all participants are aware of and follow safeguarding measures in line with Unfold’s policies.  
  • Provide ongoing support to volunteers to help them flourish as mentors responding to any questions and concerns.  
  • Support in the delivery of virtual and in-person mentor training and monthly supervision sessions.  
  • Make sure our monitoring systems are being used as intended providing support to mentors and mentees as needed.  

Administrative Support  

  • Manage cases with Beacon, our CRM system, making sure all the data is inputted correctly and is up-to-date.  

Other Duties and Responsibilities  

  • Participate in regular management supervision, team meetings and annual appraisal; help to identify your own job-related development and training needs.  
  • Adhere to Unfold’s code of confidentiality, safeguarding, equal opportunities and all other policies.  
  • Undertake your role in a professional manner and maintain a high-quality standard of work in accordance with aims, values and ethos of Unfold.  

The above job description reflects the position at the time of writing; it is not intended to be a task list but indicates the general level of work involved. As the role evolves, the Senior Programme Officer may require undertaking other tasks assigned by the Programme Manager and it is expected that duties will be reviewed and revised as required.  

The role may involve out of hours working, for which time off in lieu will be granted.  

Join and update project meetings with council and NHS colleagues

ABOUT YOU

Essential Skills & Experience

  • Strong communication skills (verbal and written), with excellent written and spoken English.  
  • An ability to communicate with people from a wide range of backgrounds.  
  • Experience working with adults seeking support in the community.
  • Experience of working with families and children.  
  • Experience of working or volunteering in a drop in setting.  
  • Knowledge and experience about safeguarding the welfare of children and vulnerable adults, ideally in volunteering contexts.  
  • Excellent IT skills including MS Office suite.  
  • Excellent organisational skills – ability to manage multiple tasks.  

Personal Attributes

  • Passionate about supporting families to improve outcomes for children, young people and parents.  
  • Outstanding interpersonal skills  
  • Empathy with people facing challenging situations.  
  • A hands-on, highly motivated individual with great empathy.  
  • Ability to work as part of a small team, listening to and valuing the contribution of all staff, service users and volunteers, whilst also working independently.  
  • Willing and able to work the occasional evenings and weekends

Desirable 

  • Ability to work with CRM systems and databases.  
  • Has knowledge or lived experience in the borough of Kensington & Chelsea.  
  • Understanding of the welfare system.  
  • Understanding of the housing rights & entitlements of individuals.  
  • Ability to speak another language, for example Pashtu, Dari, Urdu, Arabic, Farsi language skills.  
  • Experience of building and sustaining effective partnerships and external networks  
  • Track record of volunteer management  

As the post may involve contact with children and vulnerable adults, a DBS check and two references will be required.  

Unfold is committed to equality, diversity and inclusion and welcomes applications from all sections of the community. This post however is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies. 

Application resources
Posted by
Unfold View profile Company size Size: 11 - 20

Unfold supports families and young people in London, helping them get where they want to be through mentoring powered by volunteers and support groups

Posted on: 23 July 2024
Closing date: 07 August 2024 at 15:57
Tags: Volunteering Management,Engagement / Outreach

The client requests no contact from agencies or media sales.