Jobs in Antrim

Interim Deputy Director of Programmes - WasteAid

WasteAid is an international non-governmental organisation that works in low and middle-income countries to implement environmental and economic empowerment programmes, focusing on support to nascent green businesses and grassroots entrepreneurs. The work improves the livelihoods of some of the poorest and most marginalised, promotes circular economy innovation and contributes to a cleaner and healthier future for all.

Our programmes focus predominantly on the reduction of plastic, organic, textile and e-waste pollution in areas of the world that have no formal waste management systems.

The organisation promotes and shares locally appropriate, evidence based inclusive practices, supporting and empowering others to take positive action.  We partner with public, private and community-based organisations in countries where the lack of waste management systems is harming the environment, economy and society.  We achieve our goals through our3 flagship programme approaches, currently delivered in The Gambia, India, South Africa, South Sudan and Uganda.

- Our Wastepreneur programme for those individuals and micro businesses trying to make a living within the circular economy and make a difference in their communities.

- The WasteAid Circular Economy Network which brings together national stakeholders, local authorities and the private sector to tackle local waste challenges through networking, training, infrastructure support and innovation challenges. 

- First Step Resource Management Programmes focus on a whole system approach to divert waste from landfill supporting community behaviour change, basic infrastructure, collector group training and end market development. 

The organisation is less than 10 years old and has enjoyed unprecedented growth with an annual budget this year of circa £2 million.  It is a dynamic organisation with an international team who work in a supportive and collegial environment. 

 

INTERIM DEPUTY DIRECTOR OF PROGRAMMES JOB DESCRIPTION

This is an interim position, but the position will become permanent in due course through a separate recruitment.

 

Location:  Home based in UK, other European locations considered

Reporting to:  Director of Programmes

Direct Reports:  Country Managers, Grants Finance Officer

Key Relationships:  CEO, Head of Strategy and Impact

Salary:  £50-60k per annum

Location:  UK Home Based with up to 25% international and UK travel

This role is a member of WasteAid’s Senior Management Team.

Purpose of Role

The purpose of this role is to ensure the effective management and delivery of WasteAid’s global programme, providing leadership, capacity building and support to WasteAid’s international programme team and ensuring effective resource mobilisation.  This role reports to the Director of Programmes and supports that role in scaling, trialling and evolving WasteAid’s current programme approach.

Major Responsibilities:

Leadership and Representation

• Provide leadership and supervisory management for WasteAid’s programmes team, including mobilisation and stewardship of resources, programme quality accountability, and performance management.

• Participate actively in country programme management, coordination, and strategy meetings with Director of Programmes and members of the country team.

• Work closely with Finance colleagues to ensure timely budget development, financial planning and cost management.

• Support the Director of Programmes to actively engage with donors, partner organisations and external stakeholders to ensure WasteAid is strongly represented.

• Conduct regular field visits to support programme teams

Supporting Strategic Direction, Program Quality and Growth

• Provide cohesive leadership to WasteAid’s global programme teams ensuring that priorities and opportunities identified are in line with organisational strategy and approach which includes scaling of current programmes and the identification of further areas of intervention.

• Work closely with the Head of Strategy and Impact to support the programme team with regarding tools and strategies to ensure that programming is based on input from communities, local partners and local/national stakeholders, a thorough understanding of the context, and technical best practices

• Work with Director of Programmes and colleagues in the country programme to identify funding opportunities and support the development of competitive, responsive proposals; meet with potential partners (and donors as appropriate) to discuss current and potential funding opportunities.

• Work with the Senior Management Team to develop programme budgets, which reflect a detailed understanding of situational parameters, beneficiary needs, available resources and technical possibilities including partnership capabilities.

• Working collaboratively with the Senior Management Team, support MEAL approaches to adapt and implement appropriate monitoring and evaluation systems that enhance programme quality, increase effectiveness and measure results.

Staff Performance Management and Development

• Supervise and mentor direct-report staff, including communicating clear expectations, setting performance objectives, establishing a supportive environment while emphasizing accountability, providing regular and timely constructive performance feedback, and leading documented semi-annual performance reviews.

• Maintain open and professional relations with team members, promoting a strong team spirit and providing oversight and guidance to enable staff to successfully perform in their positions.

• Promote and monitor staff care and well-being. Model healthy work-life balance practices. Support appropriate interventions in response to identified staff care needs of staff.

• Work with HR to identify and implement recruitment and retention strategies.

Grant Monitoring & Partner Management

• Supervise the Grants Finance Officer.

• Support and supervise implementation of strong Project Management Cycle processes and tools including budgeting and planning and grant meetings such as Budget vs Actuals Meetings, Grant Opening, Mid-Term, and Closing Meetings, ensuring follow up on action points.

• Through the Grants Finance Officer ensure that all programmes are compliant with their respective donor regulations

• Support the Director of Programmes in having a solid partnership strategy for appropriate programmes.

• Ensure programme staff proactively maintain positive relationships with partners, including ongoing capacity building and mentoring,

Job Requirements:

· Educated to degree level, masters in a relevant subject would be desirable.

·  At least 10 years of progressively responsible professional experience managing complex international development programming, ideally with a climate or environmental element.

· Demonstrated successful leadership experience managing a multi-disciplinary team and cross-cultural dynamics.

· Strong diplomatic and coordination skills.

· Demonstrated ability for accurate analysis of complex issues, strong decision-making, and translation of programmatic priorities into operational strategies.

·  Proven track record of leading multi-location teams.

·  Repeated, successful experience delivering appropriate levels oversight for a portfolio consisting of a variety of complex, donor-funded projects.

· Demonstrated experience in developing successful funding proposals

· Strong oral and written communication skills, with ability to express ideas and concepts clearly and persuasively with senior internal and external stakeholders.

·  Established capacity to deal with ambiguity in stressful situations.

· Ability to respond to multiple priorities in a timely manner, producing high-quality outcomes.

·  Motivated, positive individual who excels at taking initiative and is able to motive team members to produce results under pressure while maintaining a sense of humour.

You will be attracted to this role because of:

1. You have an affinity to the cause - if you understand bipolar, this is a change-driven organisation where you can achieve impact and be close to the work that matters to you.
2. There’s a high chance of success - the £3.5 million figure is ambitious but realistic, based on a extensive research.
3. There is a momentum of growth - 95% since 2019 and the third highest in the mental health sector.
4. You will be personally responsible for this success.
5. You will succeed at a broad professional level.

The Director of Fundraising be responsible for developing and implementing a fundraising strategy. This will include the day-to-day management of the existing fundraising team and championing fundraising at senior management level and with the Board.

The ideal candidate will have:

- 5 to 10 years of fundraising experience, including managing a fundraising department.

- Proven track record of achieving a step change in income generation

- Experience of two of the following fundraising methodologies: Grants, Corporate, Community and events, Legacies, High net worth individuals or Commissioning

Evidence of continuous professional development in fundraising together with management experience and/or qualification is essential. As is strong digital skills, with a track record of maximising the use of CRMs and excellent business writing skills.

Must have good internal and external interpersonal skills, be an inspirational leader and capacity to represent Bipolar UK at a senior level.

An affinity to bipolar will be an advantage

About The Role
Hours: Please note this is a part time role working 21 hours a week, the salary will be pro rata. 
Application Process: For this application, we strongly recommend including a supporting statement letting us know why you are interested in this role.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The Evaluation Officer role is a specialist post created to support the management, development and implementation of evaluation programmes across Alzheimer’s Society. The role is pivotal to promoting a culture of continuous improvement across all directorates. The post holder will support the Evaluation and Impact Team in the development and implementation of evaluation and impact measurement programmes for support services, influencing and research activities across England, Wales, and Northern Ireland. 
You are someone who is passionate about making a difference for people affected by dementia and understand the important role that evaluation plays in making this happen. You also appreciate the complexities that come with working in a large and fast-moving organisation but are able to prioritise tasks and manage your time effectively to get the job done. We are looking for a quick learner who brings an open mind and lots of enthusiasm. 
The successful candidate will benefit from working as part of a small and supportive team, whilst also taking responsibility for a number of their own evaluation projects. They will connect with colleagues across the Society to understand areas of work and develop appropriate evaluation approaches, provide evaluation support and recommendations, report on and share findings.
You are:

- Proficient in Qualitative and Quantitative research approaches in social research
- Able to lead on 2/3 projects simultaneously, using project management approaches.
- Able to apply research methodology into practice from scoping projects, to producing reports and making recommendations, aligned to an evidence base and with the Help and Hope strategy
- Aware of differing evaluative approaches and tools.
- Able to facilitate training and focus groups
- Curious, with a problem solving approach to data collection to greater inform decision making

Alzheimer's Society has recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is a fantastic indication of how far we’ve travelled over the past few years.

About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins.  We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience.  We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We’re a national charity providing dementia support to a community that’s ethnically diverse, but we don’t reflect this in our senior leadership. This needs to change.
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We welcome applications from people of all backgrounds, particularly those from ethnically diverse communities who are traditionally underrepresented in the charity sector leadership roles.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

About The Role
Application Process: For this application, we strongly recommend including a supporting statement letting us know why you are interested in this role.
We have two exciting opportunities to join us on a Fixed Term Contract until March 2025 and also a 12 month contract. 
 
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The Evaluation Officer role is a specialist post created to support the management, development and implementation of evaluation programmes across Alzheimer’s Society. The role is pivotal to promoting a culture of continuous improvement across all directorates. The post holder will support the Evaluation and Impact Team in the development and implementation of evaluation and impact measurement programmes for support services, influencing and research activities across England, Wales, and Northern Ireland. 
You are someone who is passionate about making a difference for people affected by dementia and understand the important role that evaluation plays in making this happen. You also appreciate the complexities that come with working in a large and fast-moving organisation but are able to prioritise tasks and manage your time effectively to get the job done. We are looking for a quick learner who brings an open mind and lots of enthusiasm.
The successful candidate will benefit from working as part of a small and supportive team, whilst also taking responsibility for a number of their own evaluation projects. They will connect with colleagues across the Society to understand areas of work and develop appropriate evaluation approaches, provide evaluation support and recommendations, report on and share findings.
You are:

- Proficient in Qualitative and Quantitative research approaches in social research
- Able to lead on 2/3 projects simultaneously, using project management approaches.
- Able to apply research methodologyinto practice from scoping projects, to producing reports and making recommendations, aligned to an evidence base and with the Help and Hope strategy
- Aware of differing evaluative approaches and tools.
- Able to facilitate training and focus groups
- Curious, with a problem solving approach to data collection to greater inform decision making

Alzheimer's Society has recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is a fantastic indication of how far we’ve travelled over the past few years.

About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins.  We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

Online Fundraising Creative Coordinator

 

Position Objective:

To contribute to the execution of PETA's and its international entities' (PETA France, PETA Netherlands, PETA India, PETA Asia and PETA Australia) direct response fundraising strategies by coordinating the production and design of online fundraising campaigns and all web-based fundraising content.

Term of Employment:

Full-time

Reports To:

Associate Director of International Digital Fundraising

Salary

£28,000 - £30,000

Primary Responsibilities and Duties:

In consultation and verified compliance with the objectives, standards, and requirements communicated by PETA UK and other PETA entities:

• Coordinating PETA's and its entities' online fundraising campaigns, including campaign set-ups, e-mails and donation tracking
• Ensure the operation of the fundraising pages and data-collection elements of PETA's and its affiliates' websites
• Liaise with other departments and PETA affiliates regarding webpage content related to fundraising campaigns and projects
• Act as a task liaison to PETA US' Office of the President and Marketing Department as well as the PETA Foundation US' Production, Legal and Information Technology departments for all Web-based projects and content, including privacy, technology and design issues
• As directed, work with the PETA Foundation US' IT Department and database-management vendors to ensure that all data collected online is managed and maintained properly
• Coordinate the archiving of online fundraising materials and creative content
• Coordinating the designing of fundraising e-mails, donation pages, donation buttons, donor surveys, online ads and other online fundraising content
• Proactively seek opportunities to improve, update and/or refresh our current and legacy online fundraising content
• Assist with the statistical analysis of online fundraising campaigns
• Perform any other duties assigned by the supervisor

Qualifications:

• Experience with graphics software packages such as Photoshop and the ability to edit HTML
• Ability to handle numerous projects simultaneously
• Excellent organizational skills and attention to detail
• Ability to work both independently and within a team environment
• Commitment to the objectives of the organisation
• Adherence to a vegan lifestyle strongly preferred

Join the Chartered Institute for Library and Information Professionals (CILIP) as the Community Development Manager for Wales. Working three days a week, this permanent role is important in supporting our work in Wales and beyond.

Community Development Manager (Wales)

Part Time 21 hours per week | Remote | Closing 10th November 2024
Salary: £18,870 per annum (pro rata to the FTE of £31,450)

Job Reference: CDMW01 (Please quote this on any correspondence)

The role of the Community Development (Wales) is both to inspire and facilitate the CILIP Cymru Wales Committee and to work on other important initiatives. These include promoting CILIP membership and services, overseeing projects in the country and working as part of a virtual team to help ensure CILIP’s broader strategy and plans work in a Welsh context, including use of the Welsh language.

As part of the Communities Team, the successful candidate will also with colleagues on UK-wide projects to meet CILIP priorities and cover one another’s work during planned absences.

This position, within the Communities Team, reports to the Communities and Partnerships Manager.

Key responsibilities include:

• Promoting CILIP membership and services including Professional Registration by means of in-person and online presentations.
• Working with existing Employer Partners and other key clients in Wales to help them get the most out of their membership.
• Working as part of a virtual team to help ensure CILIP’s broader strategy and plans work in a Welsh context including use of the Welsh language.

The successful candidate will have: 

• Good knowledge of the library and information profession
• Experience of devising and organising events
• Be able to work collaboratively and foster strong relationships with a wide range or internal and external stakeholders.
• The ability to work effectively under own initiative and as part of a team.
• Be highly organised and able to plan, prioritise and deliver.

This role is homeworking based in Wales. The role-holder will be expected to visit sites across Wales and to attend quarterly all-staff meetings in London with travel funded by CILIP.

We look forward to welcoming a dynamic individual to our team who shares our passion for advancing the library and information profession. 

About CILIP Cymru Wales

CILIP Cymru Wales carries out cross sector advocacy campaigns, runs a biennial conference, runs webinars and hosts an annual CILIP Information Day and AGM.  CILIP members in Wales have access to the Kathleen Cooks Fund, a benevolent fund that supports professional and service development.

Outstanding professional achievements are recognised by the Welsh Library Team of the Year Award which it organises.

About CILIP

The Chartered Institute for Library and Information Professionals (CILIP) is the UK’s library and information association. We promote education, literacy and prosperity for all by raising standards in libraries, information and knowledge management. We work to improve services, develop our members’ expertise and champion the sector. We are the only independent voice for the UK’s information profession. We are guided by our Royal Charter to develop and improve library and information services.

This is a fabulous opportunity to join a modern charity and professional body which last year celebrated 125 years since gaining our Royal Charter with thousands of members in the UK and internationally. CILIP is at an exciting phase in its growth with significant investments in member offerings and digital transformation plans that commenced this year. CILIP is a London-based charity with a friendly, hardworking team.

CILIP is an equal opportunities employer and committed to championing diversity, inclusion and representation. We particularly welcome applications from people from under-represented groups. For more information on how we are embedding diversity at the heart of CILIP and its work visit our website.

Registered Charity No 313014

Benefits

• 26 days' annual leave plus public holidays (pro rata’d for part time employees)
• The option to buy up to 5 days' additional annual leave (pro rata'd for part time employees)
• Generous pension scheme (Employer contribution of 10%, employee contribution of 5%) including death in service benefit
• Access to CILIP’s Employee Assistance Programme provided by Vivup
• Generous enhanced leave benefits, including occupational sick pay, maternity leave, paternity leave and carers leave
• Annual flu vaccination voucher
• Perkbox employee discounts and wellbeing hub
• Contribution to eye tests

 

LEGAL OFFICER – EMPLOYMENT LAW

Salary £39,298 per annum

Hours: 35 hours (5 days) Monday – Friday inclusive.

Applications for part-time 28 hours (4 days) a week will also be considered.

Location:  Flexible - home-based or hybrid (office and home-based) working available. Occasional travel requirement across England and Wales for meetings or delivery of training. The postholder will be required to attend the office[1] occasionally to attend work meetings.

Contract Permanent

 

Who are we?

Rights of Women is a long established and well-respected national women's charity providing free legal advice to women to help them navigate their way through the legal system and inform them of their rights.  Addressing violence against women and girls is a major part of ensuring that women can achieve equality in society.  We also work to influence law and policy and provide training to professionals who work with women.

The Role

We are looking for a qualified woman[2] solicitor or barrister or CILEX member with experience of employment harassment and discrimination law to deliver our vital legal services for women as part of our employment law team.

The Legal Officer (Employment Law) is responsible for delivery of Rights of Women’s core services including providing legal advice on our ‘Sexual Harassment at Work’ telephone advice line, delivering training and writing publications. They also contribute to Rights of Women’s policy and influencing work, specifically related to our 'Sexual Harassment at Work’ advice line and employment law and the management of the legal volunteers to the advice line.

 

Closing date:  Friday 15th November at 17.00.  We expect to interview week commencing 25/11/24 and will contact you the week before if you have been shortlisted for interview.

How to apply:  Please visit our website for further information about the role and how to apply.

 

[1] The office is located in a women-only building where service users from a number of organisations attend on a daily basis

[2] This post is open to women-only. Occupational Requirement (Equality Act 2010, Schedule 9 Part 1) applies

Woodgreen currently has an exciting opportunity to join our Retail Team as Retail Area Manager covering the west of our charity shop estate in Lincolnshire, Cambridgeshire, Northamptonshire, Buckinghamshire, Oxfordshire and Bedfordshire.  With previous experience in an area support, cluster role or in managing a large retail base, our successful candidate will use their commercial knowledge and experience to oversee multiple shops in order to drive sales and maximise profits.  During a period of transformational change their exceptional leadership skills will empower and support their team to achieve their targets which in turn supports our income generation strategy ensuring a brighter future for animals in need.

Founded in 1924, Woodgreen Pet Charity’s mission is to care for vulnerable pets, whether they have been abandoned, neglected, are vulnerable or simply need a home.  Our retail estate is a key piece of the puzzle as we look to diversify our income streams to support more pets and their people.  By developing and leading our passionate shop teams to be the face of Woodgreen on the High Street, you will play a pivotal role in driving our mission forward.  You will;

• Coach, Lead, and Inspire: Working closely with your team you will foster a culture of collaboration and growth. 
• Achieve Sales Targets: With a sharp focus on financial goals, you will lead your area to meet and exceed sales targets.  You will maximise retail profit by driving donated sales, new goods sales, Gift aid and fundraising income whilst also controlling variable costs. You will monitor each shops sales performance against a weekly budget, taking action as necessary to improve sales performance where shops are under-performing.
• Recruit and Develop Talent: Building a high-performing team is key. Working alongside Woodgreen’s People Team, you will recruit, develop, and retain top-notch staff across all roles, nurturing their skills and potential to drive performance.  You will also work with our Volunteer Engagement Team to recruit, train, motivate, manage and support our loyal and committed team of volunteers.
• Ensure Compliance: Across your designated area you will ensure in-shop compliance with organisational policies and Woodgreen’s Ways of Being, with a strong understanding of safeguarding in the charity retail environment.
• Analyse Data for Insights: Using relevant financial data you will make informed commercial decisions in order to guide your area towards profitability and sustainability.
• Set Standards: By maintaining sector-leading standards in customer service and in-store merchandising, you will ensure an exceptional shopping experience for our customers.
• Drive Donations: By encouraging and supporting your Shop Management team to initiate and lead area-driven initiatives your area will generate quality donated goods, fuelling Woodgreen’s mission to support animals in need.
• Engage with Communities: At the heart of our community strategy Woodgreen aspires to ensure that our shops are not just places of retail, but integral parts of the communities we serve.

In return we can offer you;

• A competitive starting salary of £34,730 - £38,589 per annum depending on experience.
• Generous car allowance
• 36 days annual leave entitlement (inclusive of bank holidays) which will increase with length of service to a maximum of 40 days 
• Up to 8% employer pension contributions (based on employee contribution level)
• Support towards healthcare costs (cashplan) and wellbeing
• Free access to Headspace
• Life assurance scheme (4 x salary)

Please note that this role is subject to a range of pre-employment checks to include an enhanced DBS check.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

Are you a detail-oriented, motivated, and focused professional? As we embark on a new five-year strategy, we are seeking a Network and Learning Coordinator to support the development, implementation and engagement in our Advantaged Thinking Learning Community (ATLC) framework and digital platform across our national network of youth Foyers.

Position: Network and Learning Coordinator

Accountable to: Head of Programmes and Network

Contract: Permanent

Salary: £28,000-32,000 per year, based on experience

Benefits include: Contributory Pension Scheme; Enhanced Maternity/Paternity package; Own Macbook, iPhone and support to work from home; Training and development; travel expenses; Annual leave increases year on year after 3 years service (up to 30 days), Discretionary 3 days leave at Christmas.

Hours: Full time, 35 hours per week

Location: Home-based with some travel to Foyers and team meetings

Holiday: 25 days plus bank holidays (pro rata)

Application deadline: 7th November 2024

First Interviews (Online): 14th and 15th November 2024

Second Interviews (In Person): 21st or 22nd November 2024

How to apply

Please download the job pack below and send a copy of your CV, a completed application form and the equality and diversity form to inbox[at]foyer[dot]net

About the Help Chapter

The Help chapter brings together our core services responsible for responding to incoming enquiries from supporters, beneficiaries, and members of the public, including managing and responding to feedback and complaints.

About the role

As a Chapter Member at the National Deaf Children's Society, you'll be in a Chapter of like-minded and skilled specialists, experts, and emerging experts. Chapters are self-organising, and every member has a vital role to play, sharing their skills, knowledge and experience and learning and developing together. Led by the Chapter Lead all Chapter Members will value and respect each other's contribution and learn and develop collaboratively.

This role will design, implement and manage systems to ensure that fundraising and marketing activity is of a high quality, complies with relevant legislation and sector codes and is consistent with National Deaf Children’s Society policies.

You will carry out a programme of detailed quality assurance activity and monitoring to identify areas where improvements can be made and provide fundraising teams with recommended actions. This work has a particular focus on the management of telemarketing and face to face recruitment.

You will prepare reports for internal teams and stakeholders and provide support and guidance to fundraising staff in relation to compliance and what is required of them.

You will network effectively with peers across the sector and engage with external regulatory and sector bodies, such as the Fundraising Regulator, the CIOF, the DMA and the ICO, to ensure that the organisation is aware of all relevant developments and our views and priorities are taken into consideration; actively participating in sector consultations, meetings and working groups as appropriate.

Occasional travel will be required to shadow and monitor compliance training and to support our fundraising agencies.

 What might a day in the life look like? 

• Take ownership of and manage our internal Call Monitoring process – selecting and allocating calls from our agencies and listening to the majority to recognise any potential issues or trends that may arise.
• To follow up any feedback with the agencies and ensure they are compliant with fundraising code of practice.
• Updating and monitoring the site lists on our websites to ensure our supporters know where we are.
• Attend monthly and ad-hoc compliance forums and engage with external bodies to ensure we are maintaining standards across the sector. A chance to network with peers and even offer insight into our best practise.
• Quarterly due diligence checks with our agencies, along with monitoring of job adverts and contracts to ensure compliance.
• To manage and monitor our Mystery Shopping programme – engaging with the agencies regarding feedback and follow up, and approving invoices.
• A monthly compliance tracker to be shared internally so we know our key areas of focus.
• Management of our fundraising shadowing programme, with the occasional visits to our agencies for compliance training, feedback and shadowing.
• To help the organisation to deliver excellent standards of supporter care by providing cover for the team where necessary.
• To identify compliance issues which require follow-up or investigation and to conduct or direct any internal investigation.
• To conduct periodic audits (including National Deaf Children’s Society’s fundraising suppliers) to ensure that compliance procedures are followed and that compliance systems are effective.
• To catch up with your Chapter and offer valuable insights and support.

Who are you?  

· You’re passionate about working as part of a team and sharing and developing your skills, knowledge, and expertise in a collaborative environment 

· You have a can-do attitude and are focused on achieving outcomes 

· You’re happy to share your thoughts, skills, knowledge, and experience 

· You have an open mindset and embrace new concepts and ideas 

· You’re a natural collaborator 

· You’re adaptable within a changeable environment 

· You thrive in an agile product design and delivery environment 

What will be in your toolkit? 

· Strong digital skills and a sound understanding of agile values and principles 

· A commitment to the organisation’s culture 

· Comfortable with ambiguity 

· Bravery, courage and an appetite for risk taking 

· An exclusive focus on customers 

· An enthusiasm for giving and receiving continual feedback 

 

Disclosure check

This role requires a basic disclosure check. This post will be working in a position of trust and responsibility within the charity.

 

Our expectations

We expect all staff to:

· abide by and promote our Policy of Informed Choice, its Vision and Values, Code of Conduct and Equal Opportunities Statement.

· take responsibility for promoting and safeguarding the welfare of children and young people.

· develop an understanding of deaf awareness and BSL skills whilst employed with the charity.

The National Deaf Children’s Society is committed to safeguarding and promoting the welfare of children and young adults and expects staff and volunteers to share that commitment. 

We Are Listening is a new charity, created to provide an alternative befriending service for
elderly, isolated and vulnerable people who may feel socially excluded. Our mission is to
help relieve their isolation and to assist their integration back into society by providing a
telephone and/or correspondence based befriending service.

Key responsibilities include:
 Management, development and service delivery of key programmes including Good Call
(our new telephone befriending service) and Postbox (a pen pal programme).
 Volunteer recruitment, engagement and retention – campaign and relationship
management, recruitment administration and onboarding.
 Relationship management – building and maintaining strong relationships with key
stakeholders including funders, local businesses, further education providers, potential
referrers within the NHS, social services, care homes and housing associations, delivery
partners and supporters.
 Coordination, support and monitoring of volunteer befrienders and their matched referred
clients.
 Development and delivery of concise management information and performance reports.

Skills and Experience:
 A demonstrable commitment to our vision, and an understanding of issues such as
the ageing process, the possibilities for care and support to elderly people who feel
socially isolated and vulnerable.
 Good communication skills to enable frequent video conferencing and telephone
contacts.
 Ability to work remotely from home with occasional travel to locations throughout the
West Midlands and possibly UK.
 Some experience with Microsoft Office software, including spreadsheets and
databases would be advantageous although training would be available

How to Apply:
Please submit your CV and a covering letter explaining your reasons for applying and what
you can bring to the role.

Closing Date:
Applications close at 5.00 PM Friday 15th November. 

The Peer Support Coordinator will play a critical role in the delivery of Day One's Peer Support Service. The primary objectives are to ensure a high-quality service is delivered to our beneficiaries; to develop our regional peer support model; and to facilitate a positive volunteering experience for our lived experience volunteer team. Responsibilities will include the day-to-day coordination of peer support activity. This will involve sensitive communication with trauma-affected individuals to understand their needs and preferences, using this information to facilitate suitable peer support matches.

The postholder will contribute to building a diverse volunteer team by supporting the volunteer recruitment and induction processes. They will offer ongoing support, guidance and motivation to our volunteers, ensuring meaningful opportunities to engage with Day One. The postholder will support the Peer Support Manger to conduct regular reviews with volunteers to gather feedback on their experiences as well as supporting their personal and professional development.

The Peer Support Co-ordinator will monitor service delivery and volunteer activity to ensure it is operating within agreed policies and processes. To ensure we can evidence the success and quality of the service, a key aspect of the role will involve keeping accurate records of interventions as well as collecting regular evaluation/impact data and personal case studies.

You will be a compassionate individual, dedicated to ensuring the highest quality of support for our beneficiaries and volunteers alike. You will be empathic with strong active listening skills, able to demonstrate sensitivity and discretion in your communication with trauma-affected individuals.  You will be adept at identifying individual’s support needs and have strong social/communication skills enabling you to facilitate appropriate and meaningful peer support matches. Possessing excellent organisational skills, you will thrive in the fast-paced and reactive environment of peer support service delivery.

You will be committed to maintaining high standards and have a keen eye for detail able to keep accurate records of interventions and collect evaluation/impact data with regularity. Additionally, you will have a proactive approach to building and supporting a diverse volunteer team.  You will be a ‘people-person’, enjoy speaking with others, and have the knowledge and confidence to offer ongoing guidance and motivation to our volunteer team. Your ability to conduct regular reviews to gather feedback to support volunteers' personal and professional development will be essential in driving the continued success of our peer support service. You will enjoy supporting others to develop new skills and navigate challenges successfully.  

Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as ‘major trauma’.  Our Caseworkers work alongside NHS Clinicians, embedded as part of the team within Major Trauma Centres and across the wider Major Trauma Network to provide practical, emotional and financial support to adults and children as well as their families and loved ones.  Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury. 

To apply, please upload your CV, and a supporting statement (no more than 2 pages) demonstrating how you meet the criteria and outlining why you’re interested in the role.

Please refer to the attached recruitment pack for more information.

Closing date:

Midnight Sunday 10 November 2024

Interview date:

First stage virtual interviews on 18th and 20th November 2024

Final stage in-person interviews on 2nd December 2024

Salary: £40,000 - £44,000 per annum
Location: Home-based OR office-based in Glasgow or Sheffield (with hybrid flexibility up to 3 days a week from home)
Hours: 35 hours per week

As the Community Fundraising Manager for this household charity brand, you'll play a central role in helping them support those affected, through innovative community fundraising strategies that inspire and engage. There is opportunity to significantly grow income in areas of the patch across Scotland, North and Midlands.

What You'll Do as a Community Fundraising Manager:

• Lead & Innovate: Guide your team to success, driving the community fundraising programme across your region and beyond. Your creativity and insight will shape the strategy for sustainable income and new supporter engagement.
• Exceptional Supporter Experience: Focus on delivering a top-tier experience for fundraisers through targeted supporter journeys, engaging events, and personalised communication.
• Team Leadership: Manage a team of six, including two direct reports, and inspire them to excel, creating a positive and inclusive work environment that brings out the best in everyone.
• Data-Driven Strategy: Oversee fundraising operations, reporting, and analysis to ensure that insights are at the heart of decisions, helping to grow income from both new audiences and loyal supporters.

About You:

• Your previous experience in community or relationship fundraising has equipped you with the skills to build effective strategies and exceed income targets.
• You are skilled in team leadership, bringing a supportive, hands-on approach to help your team achieve their best.
• With a focus on stewardship and data-led decision-making, you know how to build relationships that translate into meaningful support.
  

Apply today to become the Community Fundraising Manager for this fantastic health charity and support many lives affected by a terrible disease. If this sounds like you, please do get in touch and we look forward to speaking with you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are delighted to be working with the wonderful Action for Children who are searching for a Senior Trusts Officer. Action for Children seeks to protect and support children and young people by providing practical and emotional care and support.

This role will support Action for Children’s aim to deliver substantial growth from their high value audience over the next five years, as part of the Philanthropy and Trusts Team. The role will work to secure multi-year donations from trusts and foundations to deliver a wide range of organisational priority projects and services, also contributing to the development of the trusts pipeline to support the team's growth strategy. The postholder will work collaboratively to deliver an annual 7-figure team target, with a focus on securing four to six figure donations from charitable trusts and foundations for services to be delivered.

To be successful in the role of Senior Trusts Officer, you will need:

• Proven experience of trust fundraising with strong track record of initiating new relationships and securing five-figure gifts.
• Ability to manage a complex pool of prospects and donors, devising clear donor solicitation plans, with aim to secure long term financial philanthropic support.
• An excellent writing ability with strong attention to detail

Salary: £34,000 - £36,000
Contract: Permanent, full-time
Location: Remote, with occasional travel to London office
Deadline: 10^th November

If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected]. 
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 
If enough applications are received the charity reserve the right to end the application period sooner.