It Support Volunteer Volunteer Roles in New Delhi, Delhi
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Teenage Helpline, we are a tight-knit community of people who are passionate about make a difference in the lives of young people across the UK
Teenage Helpline is an online peer-to-peer mentoring service for young people. We can act as the first stepping-stone for young people who do not feel comfortable seeking support for themselves, or who need a listening ear to help them cope with personal issues.
All of our volunteers and employees are remote workers. We have great systems in place to allow our employees and volunteers to get to know each other, work effectively together and do great work!
We are a flexible organisation that values the contributions of everyone. We will never ask more from our volunteers and employees than they can give, but we are sure to celebrate and recognise their efforts.
About the role
Senior software engineers are responsible for ensuring best practice across development projects and working collaboratively with the Development Team and wider stakeholders. The role involves communication with other Teenage Helpline team members; mentoring software engineers; developing solutions; working with IT Project Managers to plan timelines for work items and producing user guides and associated development documentation.
Responsibilities
- Work with IT Project Managers to ensure work items are forecasted, estimated, and tracked effectively.
- Promote best practices such as adhering to the project's software development lifecycle requirements.
- Completing development work items as part of project delivery.
- Documenting creation of components.
- Reporting key updates and results to the Development Team Lead.
- Identify opportunities for new solutions and improvements in Teenage Helpline’s IT infrastructure and operations.
- Ensure software development best practices are upheld, documentation such as data diagrams are created, and relevant testing is completed.
- Willingness to advise on the direction of development through clear reasoning and justification.
Skills
- Enthusiasm and willingness to learn about Teenage Helpline’s IT systems and processes.
- Passion for website and software development and how it can create value for Teenage Helpline’s operations.
- Keen on solving problems and building solutions.
- Open to learning new technologies for Teenage Helpline IT projects.
- Strong verbal and written communication skills.
- Organisational skills and the ability to ensure set tasks are delivered on time.
- Ability to plan and manage time effectively.
- Experience working with and mentoring others in a team.
- Strong IT skills and proficient use of Microsoft applications.
- Software engineering, programming, website development and software development understanding.
- Experience with JavaScript, CSS and HTML.
- Familiarity with frameworks and libraries such as React and AngularJS.
- Understanding of continuous integration and delivery (CI/CD)
- Understanding of version control systems such as Git.
- Understanding of relevant software engineering and security by design principles such as the Software Development Lifecycle and OWASP.
Our mission is to make Teenage Helpline the best charity in the UK. To build inclusive processes, we need to build an inclusive team. Please know that this list is indicative and that we would still love to hear from you even if you feel you only are a 75% match. Skills can be learned, but diversity cannot. We promote a diverse and inclusive culture at TeenageHelpline.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are a Kingston-based social marketing enterprise using creative thinking to build community cohesion.
We aim to attract knowledgeable individuals encouraging different cultures to unite which enables us to share and celebrate essential lessons.
Partnering with local organisations, we put on programmes of training, workshops and other events that promote unity and tolerance.
We conduct research to support our cause to challenge preconceptions around race and stereotyping. As well as delivering workshops on unconscious bias in the workplace.
Ready for an adventure? Dive into the heart of Quilombo UK by exploring our website and videos! Explore the values that guide our mission, values, and the impactful work we do to make a difference in our community.
Join us in leading positive change!
The objective of the role is:
- Finding scripts and other source materials.
- Maintain a clear and comprehensive system for content files and archives
- Assist in production-related tasks as needed
- Approving major production changes, Coordinating work, managing whole edits and producing ideas for content.
- Monitoring post-production processes to ensure accurate completion of details
- Conducting meetings with staff to discuss production progress and check-ins to ensure production objectives goals are met
- Coordinating the activities of writers, directors, managers, actors, and other personnel throughout the production process
Skills and Attributes:
- Demonstrate experience with Adobe Premier
- Demonstrate some video production experience
- Strong communication and interpersonal skills
- Flexibility and openness to work on a variety of tasks
- Focused, organised and able to prioritise and execute tasks independently
- Show professionalism at all levels and in all environments
- Be a strong team player
- Well organized, pro-active, self-starter and able to deliver tasks efficiently.
- Good time-management skills
- BS degree in film studies, cinematography or related field.
The Professional Development Programme with Quilombo UK runs over a period of 16 weeks, is UNPAID and requires a minimum of 12 hours commitment per week across Monday, Wednesday and/or Friday.
Upon successful application, our HR team will contact you to arrange an interview. Following a successful interview, we'll initiate the onboarding process by sending you the necessary documents. Once your onboarding and identification documents are received and verified, you'll be invited to a 6-hour HR and System Induction. Subsequently, you'll meet with your Head of Department or Assistant Manager for your First Day.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A Little About Us!
Youth Advantage UK is a research-led, un incorporated un registered charitable organisation. We use a research-led approach to protect the rights and interests of young people through positive action such as projects, policy work, research, services, events. We promote and empower change.
Why we need you!
Youth Advantage UK are in our early stages but are growing and looking for volunteers to help achieve our aims to become a registered charitable organisation. Your skills and expertise are what we need to continue to grow. Without our volunteers we cannot grow and appreciate those who apply with us!
What we offer!
Anybody who wishes to help and contribute to a good cause are welcome to apply for one of our volunteering positions. We will speak to you about what your aims are to ensure that the volunteering position you are applying for is suitable. By volunteering you have the chance to learn something new and contribute to a successful organisation who is looking to help young people in the UK.
We are looking to appoint someone we can commit to developing our public image and who is capable of delivering operational suitability through a supportive yet practical approach to management.
Key Responsibilities:
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To operationally manage all of our marketing functions (this includes; social media, website design and development, certain events, community engagement)
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To work alongside the departmental head to build and develop a team of committed and enthusiastic marketing volunteers
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To support and provide advice to the marketing team so that they are able to do their role with confidence and to a high standard
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To line manage marketing volunteers and regularly check in with them
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To set tasks for marketing volunteers and teams and to follow up progress on these tasks
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To contribute to the development of the organization through the marketing functions and by supporting the departmental head in drafting marketing policy
Requirements:
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To be competent in IT, website design / editing and social media
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To have experience in a senior marketing role or management
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To have a passion for volunteering
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To be able to develop a team of less experienced marketing volunteers
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Rape Crisis South London (RASASC) works in partnership with Rape Crisis England and Wales on the 24/7 Rape and Sexual Abuse Support Line. Support line volunteers provide telephone support, information and signposting to survivors of sexual violence aged 16+ across the country. We are open 24 hours a day. Shifts are 3 hours long and volunteers can choose which shift to sign up to, to fit in around any other commitments. We provide all our volunteers with an accredited training course from the Open College Network. For this next round of training we are actively recruiting women who are available to attend training during week days. All our training is online, and you can volunteer from home providing that you have a private quiet space to take calls in. The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Description
Come join our team working to help change the lives of some of the most vulnerable people in society. Ranked 2023 Q4 by Best Companies as the 8th best charity to work for in the UK, Medaille Trust is one of the UK’s leading charities in the fight against modern slavery. Our innovative model is based on three principles: Prevent, Protect and Pursue. We are one of the UK’s largest providers of survivor services, with ten safehouses and six outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.
Our volunteers come from all walks of life and have a wide range of experience and motivations. Whatever your reason for deciding to volunteer, we want to make sure you enjoy your time with us and know just how much we value your support.
Many of our service users don’t use English as their first language and rely on high quality translation to understand information. Therefore, we are looking for volunteers who can accurately translate English text into any of the languages below:
Mandarin, Bengali, Arabic, Amharic, French, Albanian, Vietnamese, Romanian, Polish, Tigrinya, Punjabi, Urdu and Hindi.
Volunteers need to:
•Be at least 18 years old
•Hold a translating or interpreting qualification or to hold a degree (in any subject) and be fluent in speaking and writing in English, and one or more of the languages above
•Have excellent command of English and other language(s)
•Have grammatical accuracy
•Have excellent proof-reading skills including IT skills
•Have use of own computer
•Be willing to have a basic DBS check
•Have the willingness to learn about human trafficking issues
•Have the ability to maintain confidentiality
To apply please complete an application form on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role in a nutshell:
In this volunteer role, you will be based at home and helping older people via the telephone to access and connect with services locally or nationally. Through research and making telephone calls on the older person’s behalf, your input and support will help empower them to become more confident and less isolated.
What will you be doing?
The role of a Connect and Support Service Volunteer is incredibly varied and always person-centred. On one day you may be supporting an older person to feel less lonely, encouraging them to meet other people by finding out about social activities, making connections, and checking with them that all's gone well. The next you may be organising transport for someone with mobility problems to ensure they can benefit from their local day centre or lunch club. Someone else might benefit from your support in helping them to find a trusted gardener or handyperson so they can maintain their home. Or, you might make a call on someone’s behalf if they don’t feel confident to do so themselves. For others, you might highlight the support that their local Age UK, or similar organisation can offer may be all they need. No day is the same in this vital role!
How would you be supported in this role?
As part of the Connect and Support Service Team, you will receive full training and undertake an induction to ensure you feel confident in your new role as a Connect and Support Service Volunteer. We will provide access to regular check-in and support sessions with the team as well as a peer support network with other volunteers. Age UK will also reimburse you for agreed expenses you incur related to the role.
Why do we need volunteers in this role?
Volunteers enable the Connect and Support Service to reach a greater number of older people in need of support and to provide additional time and focus using their range of experience and skills.
Additional information:
Volunteering in this role must take place between Monday and Friday, 9am – 5pm.
What skills, interests or experience might be helpful in this role?
Older people are at the heart of everything we do at Age UK. While full training and ongoing support are provided to enable you to excel in this role, having a pre-existing understanding of some of the challenges people in later life may face, along with an awareness of the services and support that may be available to them will be particularly useful. In addition, effective verbal and written communication and IT literacy are important in this role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Web Search Specialist
Organization: International Humanity Foundation (IHF)
Location:Remote
About Us:
The International Humanity Foundation (IHF) is a non-profit organization dedicated to addressing the needs and rights of children in impoverished communities around the world. Our mission is to provide education, healthcare, and shelter to those in need, empowering them to break the cycle of poverty and build a brighter future. We rely on the dedication and passion of volunteers to support our programs and make a positive impact in the lives of others.
Opportunity:
IHF is currently seeking a motivated individual to join our team as a Volunteer Web Search Specialist. In this role, you will have the opportunity to contribute your skills and expertise to support our mission of providing essential services to underserved communities.
Responsibilities:
- Conduct web searches to gather relevant information and data for IHF programs and initiatives.
- Analyze search results to identify trends, resources, and opportunities for improvement.
- Collaborate with IHF teams to gather requirements and support project objectives.
- Utilize various search engines and tools to optimize search efficiency and accuracy.
- Assist in the development of strategies to enhance IHF's online presence and visibility.
Requirements:
- Strong passion for humanitarian work and making a difference in the lives of others.
- Excellent research and analytical skills.
- Proficiency in using search engines and web research tools.
- Ability to work independently and manage time effectively.
- Excellent communication and collaboration skills.
- Willingness to commit at least 5-10 hours per week to volunteer work.
Benefits:
- Opportunity to make a meaningful impact in the lives of underserved communities.
- Gain valuable experience in web research and data analysis.
- Work remotely and contribute your skills from anywhere in the world.
- Join a global community of volunteers dedicated to humanitarian causes.
- Receive training and support from experienced IHF team members.
If you are passionate about making a difference and want to contribute your skills to support our mission, we encourage you to apply for this volunteer opportunity with IHF. Together, we can create positive change and empower communities around the world. Apply now to join our team!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Doorstep Library, we’re dedicated to bringing the magic of books and the joy of reading directly into the homes of children who need our support.
With 1 in 4 children in the UK leaving primary school unable to read or write properly, we recruit and train in-person and online volunteers to introduce children from under-resourced areas to the pleasure of reading.
What’s Involved?
As a Doorstep Library reading volunteer, you’ll visit the same families via Zoom every week with eBooks to share with the children and encourage their love of reading.
You will:
- Handpick eBooks from our online portals based on the children’s age, interests, and reading level
- Join families via Zoom with your volunteer partner for 20-minute reading sessions
- Make notes after the session to keep track of how the child/ren are progressing
Our unique home-based approach allows our volunteers to build trusting relationships with families, helping them to connect with the community and equip them with the skills they need to succeed later in life.
When and Where?
You can be based anywhere in the UK to become a Doorstep Library online volunteer.
- Time commitment: One evening a week, or once every 3 weeks as a Stand-In Volunteer
- Hours per week: 2
- Days: Our projects run on Mondays, Tuesdays, or Thursdays from 4:30pm – 6:30pm
Skills/Experience Needed
- Be able to make a regular weekly commitment or once every 3 weeks for a Stand-In Volunteer during school term time
- Be compliant with our safeguarding procedures, complete an Enhanced DBS, Child Barred List check, and provide 2 references
- Enjoy spending time with children and believe in education for all
- Have comfortable fluency in English
- Be non-judgmental and respectful of a variety of lifestyles and children’s learning
- Have excellent communication skills – be able to listen to families and communicate effectively with Project Leaders (including via text/emails/calls with Doorstep Library staff)
- Be confident using technology – for connecting with families via Zoom and completing records
- Be organised – be able to multi-task in a multi-faceted role comprising of much more than solely reading to children
- Be reliable – always attending a pre-agreed session and giving plenty of notice in advance of absences
- Be friendly – to build good relationships with families, your volunteer partner and the rest of the team
- Be confident – to lead the session or mentor a new volunteer
- Be patient, persistent and flexible – tailoring your approach to each family’s needs
Doorstep Library is committed to safeguarding and promoting the welfare of children, young people, and all those it comes into contact with. All volunteers undergo rigorous safer recruitment processes including specified interview questions, a DBS check, and the collection of written and/or verbal references. Safeguarding training is a mandatory part of the induction process for all volunteers, and they are expected to always adhere to our safeguarding policies and procedures.
The client requests no contact from agencies or media sales.
About Interventions Alliance
Interventions Alliance is the Justice and Social Care division of Seetec, delivering tailored support to Participants across a range of contracts including CFO Activity Hubs, Accommodation and Personal Wellbeing. We believe that everyone should have the opportunity to build a better future, regardless of their past choices or the challenges they face.
We give equal importance to delivering services focused on prevention as those aiding rehabilitation, providing our Participants with the opportunity to achieve their full potential.
Ultimately, our aim is to equip individuals with the necessary skills needed to desist from offending and successfully reintegrate into their local communities.
Role Description
Our Resettlement Support Volunteers play a key role by supporting staff to deliver positive impact through projects that address a range of needs of the participants we work with (predominantly men over the age of 18 years). Our Volunteers help minimise a person’s risk of reoffending and support them on their journey of creating healthier relationships by assisting them to access vital services and engage with their local community, equipping them with the skills they need to succeed and create an overall positive lifestyle change.
Volunteers act as positive role models who inspire, empower and guide participants to achieve actions agreed on the initial action plan. They offer personalised support to help improve participants’ lives, equipping those they are supporting with the skills they need to succeed and to prevent individuals from becoming trapped in a cycle of criminality.
This is a rewarding role, with many positive outcomes for the participants you will be matched with. In return for your volunteering efforts we offer extensive training, paid expenses, and high level of support and supervision from a Volunteer Coordinator.
We ask for a minimum of 6 months commitment following completion of vetting and training and a minimum of 1 hour volunteering per week during office hours. Our volunteers must understand the need for reliability, that they value punctuality and have good communication skills. Due to the nature of the role, some volunteering may take place during evenings and weekends. The post is subject to enhanced DBS clearance.
To apply please visit our website Volunteering | Interventions Alliance and register with My Impact to complete your application in the relevant region.
As part of a Volunteer Mentors role, your key responsibilities will be to:
- Spend time with the participant assisting in agreed activities, for example:
- Providing practical and emotional support
- Encourage engagement with appointments
- Support filling in forms
- Helping Participants access resources to enable them to achieve their goals - Assist with public protection by reporting any issues related to the participant behaviour
- Engage in regular supervision sessions with the volunteer coordinator
- Complete feedback notes after each support session within 48 hours
- Safeguarding to be reported immediately
- Actively promote Interventions Alliance values within the work conducted with Participants
- Lone working – use the lone working system to adhere to safety procedures
- Work in a non-discriminatory manner and promote diversity & equality
- Maintaining professional boundaries
- Attend team meetings and participate in ongoing training activities
- Encourage Participants compliance with probation appointments and licence conditions
Person Specification
In order to provide a high-quality support service, we are looking for individuals that have the following essential skills and abilities:
- Ability to listen effectively and communicate with others
- Ability to keep commitments and/or appointments
- Ability to use own initiative to identify and access relevant resources
- Share information appropriately within boundaries of confidentiality
- Capacity to understand and work within necessary guidance to ensure both yourself and the participant understand your professional relationship.
- Ability to demonstrate positive behaviour providing a good role model to Participants through pro-social modelling
- Be non-judgmental, open minded and self-aware
- Knowledge of basic IT skills
- Ability to encourage and allow people to make their own choices and decisions
Other essential attributes include:
- Ability to listen effectively and communicate with others
- Ability to keep commitments and/or appointments
- Ability to use own initiative to identify and access relevant resources
- Share information appropriately within boundaries of confidentiality
- Capacity to understand and work within necessary guidance to ensure both yourself and the participant understand your professional relationship.
- Ability to demonstrate positive behaviour providing a good role model to participants through pro-social modelling.
- Be non-judgmental, open minded and self-aware
- Knowledge of basic IT skills
- Ability to encourage and allow people to make their own choices and decisions
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make a difference. Join us as a Companion Volunteer today!
Marie Curie is piloting the Companions in the Community Service to support individuals in their final year of life in care and nursing homes. We aim to provide comprehensive support to those with life-limiting conditions, complementing the efforts of our Nursing Team and local community services.
Your Role:
- Visit care homes regularly to interact with residents.
- Facilitate meaningful conversations.
- Provide Companionship
- Assist with tasks like Advance Care Plans or ongoing needs.
Location: Nursing or care homes in Surrey.
This will be dependant on what is most suitable for you
Skills Needed:
- Willingness to support during death, dying, and bereavement.
- Residency in Surrey.
- Interest in face-to-face support in care homes.
- Basic IT skills.
- Patience, empathy, and excellent listening skills.
- Commitment, reliability, and inclusive values.
What You Gain:
- Skill enhancement in a charitable environment.
- Induction, training, and ongoing support.
- Reimbursement for reasonable out-of-pocket expenses.
Requirements:
- Provide two references (non-family).
- Adhere to charity policies and complete necessary training.
Marie Curie values diversity and is committed to safeguarding the welfare of patients and families. We treat all volunteers fairly and with respect, without discrimination.
We want a better end of life for all. Over the next five years and beyond, our mission is to close the gap in end of life care.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Eve Appeal is the UK’s leading charity working on prevention of the five gynaecological cancers – womb, ovarian, cervical, vulval and vaginal.
Our aim is to prevent gynaecological cancers and save lives by raising awareness and funding ground-breaking research focused on developing effective methods of risk prediction, earlier detection and developing screening for all of the five gynae cancers.
We are looking for a Trusts and Foundations Volunteer to support our Trusts and Foundations Officer in developing our portfolio and achieving our 2024 income target to ensure our lifesaving work can continue.
To support this area of fundraising we are looking for someone looking to develop their skills in prospect research and gain familiarity with the broader landscape of medical research and healthcare funding.
We’re willing to be truly flexible for the right candidate as we appreciate this role may need to be worked around other commitments. We envisage 2-4 hours a week at times to suit you over the course of a month.
We are looking for a commitment of 3 months but again are willing to be flexible as we appreciate other or unknown circumstances may dictate your availability at this time.
There is an opportunity to expand the role to include application writing and submission if experience and your capacity to support the team allows.
Please note the successful candidate will need access to their own laptop/PC to complete this role.
To apply please submit a CV and a short cover letter (no more than one side of A4) explaining why you’re interested and what you can bring to the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a passion for IT or learning new technology? Know your uploads from your downloads or consider yourself a ‘techie’? Then we are looking for you! But whatever your background, the most important skill you have will be enthusiasm – about being online, technology, willingness to learn and communicate that knowledge to the people Age UK Devon support.
A Digital champion volunteer, helps older people learn IT skills in a safe and supportive way.
You will help provide support and guidance, to build their digital skills and confidence, enabling them to live a more digitally inclusive and independent life.
The role involves providing personalised support to an older person through one-to-one sessions in their home, or through group coaching in a community setting.
And in return you will gain new skills, be part of your local community, make new friends, and be proud to support Age UK Devon enable older people to get the most out of life!
Age UK Devon will repay any agreed travel expenses
More information about this volunteering role on our website. For an informal chat about this role please call us
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Lives was formed over forty years ago by volunteers with the aim of ensuring that all parents had somewhere to turn before they reach crisis point.
Remote Family Support Volunteer – Live Chat
We know that the right support at the right time makes all the difference. Family Lives provides targeted early intervention and crisis support to families who are struggling.
Organisational values:
Mission: We build better family lives together.
Vision: Families should have access to active support and understanding.
Values: Trustworthy, Compassionate and Collaborative
Purpose of the role: To be part of a flexible team providing empathic, caring and informed support to families, carers and others who use our services.
Live chat: is a free confidential service that is accessed via our website. Service users are offered emotional support, information and advice and guidance on a broad range of family issues.
Supervised by: The Shift Supervisor
Activities: The volunteer will be fully supervised, supported and trained to provide the following activities:
·Provide emotional support to family members via our live chat service
·Use the Family Lives support model and tools to provide an empathic responses
·Ensure that all service users receive a high quality experience
·Sign post users to other agencies for information and additional support
·Complete conversation data records
·Alert the shift supervisor to any difficult situations
General: Volunteers should be willing to:
·Attend the relevant volunteer training
·Maintain confidentiality and adhere to the other policies and procedures of the organisation
·Participate in regular support, supervision meetings and learning sessions as agreed
For home based volunteers only:
·Volunteers will need a Laptop/PC, plug in headset with microphone, fast broadband and a private place to work from home
·Volunteers need to be IT/PC literate and confident troubleshooting should they have technical difficulties
Time: We would be looking for volunteers to commit to one four-hour shift per week, plus attending training and supervision.
Location: working remotely from home
You need to be a UK resident
Supervision and Support:
·Supervision during shifts
·Debrief after every shift
·1 to 1 supervision every 6 months
·Staff available outside of shift within office hours
·Annual review
The Benefits of Volunteering:
·Satisfaction in making a real and lasting difference to families who are struggling
·An opportunity to develop experience for CV and references. Family Lives is committed to helping volunteers develop their own learning and development, gaining new skills, knowledge or work experience
·Being part of a team of Family Lives volunteers and staff
·Personal development
·Opportunities to meet and interact with a wide range of people
·Out of pocket expenses reimbursed to a maximum of £10 per session if working from a centre
·Flexible hours
Volunteer Person Specification. We are looking for individuals who:
·Have experience of parenting/being in a parenting role or demonstrable experience of working with parents or children e.g. in their work, previous volunteering or a previous role
·Have an ability to respond empathically to emotional content
·Good written and verbal communication
·Have good keyboard skills and IT skills, with a minimum of 50 wpm
·Can demonstrate a willingness to question their own attitudes e.g. toward different forms of parenting
·Have a fluent, descriptive and expressive use of English
·Can remain open minded and non-judgemental
·Willing to commit to work within Family Lives’ policies, in particular our Confidentiality Policy and Risk of Harm Procedures
·Willing to commit to attending regular supervision and support sessions
·Willing to work as part of a team
·Willing to commit to a mutually agreed period or ideally a 12 months commitment to the organisation.
Typing Task Prior to Application for Live Chat
Prior to you submitting your application for a Live Chat Volunteer, we will require you to do a speed test, we ask for a minimum speed of 50 words per minute.
Please take a screen shot and send it across with your application
You can have up to 3 attempts and decide which result you would like to forward as part of your application
Typing task
Go to the website typingtest
You are required to take the one minute typing test recording all of the results (speed, number of errors and adjusted speed).
We have remote voluntary call taker training groups the dates are below are you would need to be able to attend all 5 Modules from the training group.
Our next training groups are:
September training dates:
Module 1 – Monday 23rd September
Module 2 – Wednesday 25th September
Module 3 – Monday 30th September
Module 4 – Wednesday 2nd October
Module 5 – Monday 7th October
10am to 2pm
Please note that all roles offered are subject to a satisfactory DBS being obtained, you will receive details of documentation required prior to your training and this must all be in no later than the second session of your training.
Typing Task Prior to Application for Live Chat
Prior to you submitting your application for a Live Chat Volunteer, we will require you to do a speed test, we ask for a minimum speed of 50 words per minute.
Please take a screen shot and send it across with your application
You can have up to 3 attempts and decide which result you would like to forward as part of your application
Typing task
Go to the website typingtest
You are required to take the one minute typing test recording all of the results (speed, number of errors and adjusted speed).
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join our Equality, Diversity and Inclusion (EDI) team. As a volunteer you will play a crucial part in helping us raise awareness of different topics. You will write and develop blogs and articles to showcase different EDI related awareness days, weeks or months. You will help us to represent different parts of the MS and our staff communities and increase awareness and knowledge of different issues. For example, can you tell us more about Diwali or shine a light on mental health awareness week?
Equality, Diversity and Inclusion are at the heart of our work. We work with volunteers, professionals and people with lived experience of MS to guide and direct our approach to EDI. An important part of this work is to discuss EDI related issues more openly and in a more authentic way.
This role is a home-based role, which will require attending two online monthly meetings, and up to 10 hours of writing to develop the blogs and articles.
What the role involves
- Attending two monthly, online meetings
- Researching topics which may be outside your lived experience and writing blogs and articles
- Being open to constructive feedback on your writing and working to deadlines
- Representing the MS community and raising awareness of issues and topics that are important to this community
- Regular 1:1 catch ups with our EDI programme manager
What you need for this role
- Excellent and engaging writing and communication skills.
- Passion for the MS Society and for EDI in our work
- Good IT skills
- A good understanding and awareness of the current discussions, debates and development regarding EDI
What you may gain from this role
- A good understanding and awareness of the current discussions, debates and development regarding EDI
- Working in a professional environment
- References
- Training
- Improve understanding of EDI in corporate environment
In order to volunteer in this role, you will need to undertake:
Must do training Role specific training Data protection eLearningInduction with your volunteer Manager Cyber Security training
EDI training
Sources of support:
We will ensure that whist volunteering with us you will have access to all the support you need to feel comfortable, confident with what you are doing, and able to achieve the most impact though your time with us.
Your staff contact is here to support you, answer any questions you might have about what you’ll be doing, your learning and where you can get more information.
The Supporter Care Team is your point of contact for queries to other MS Society departments. They can signpost you to the right person:
Additional information about our volunteering programme:
- When you volunteer with us, you join our powerful community of people
- living with MS, scientists, campaigners, listeners, organisers, ambassadors and fundraisers.
- Our shared commitments help keep our volunteering programme enjoyable, meaningful and safe for everyone.
Download Our Commitments here.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
The Marie Curie Companion Service is a professional service provided by trained volunteers who offer one-to-one companionship and support to people with a terminal illness and their families. The service would not be able to reach those most in need if it was not for the commitment and hard work of the volunteers delivering the service.
Companion volunteers provide companionship and emotional support, practical support, short breaks for carers and help with signposting for information and support. These sessions can take place both in person and over the phone.
WHAT YOU WILL BE DOING.
Your role will include some of, but not be restricted to, the following tasks:
- Carry out weekly visits with the person(s) you’re supporting, as agreed with the Volunteer Co-ordinator. This could be in a variety of settings, e.g. family home, a care home or in the community.
- Provide one-to-one companionship and support. For example:
- Offering a listening ear and spending time engaging in every-day conversation, activities or hobbies with the person you are supporting.
- Driving clients to pre-arranged health or social care (e.g. to medical appointments) or taking short trips out.
- Helping with small, daily tasks, e.g. making tea or accessing the internet.
- Allowing carers to have a short break.
- You may be supporting your client’s family or carers before or
during bereavement. This may involve offering emotional
support, signposting to relevant local support services or finding out
information as requested
(This is only an outline as support will vary according to individual needs. Companion
volunteers do not provide nursing or personal care, or offer counselling or advice)
- Keep your manager informed of any changes to the situation, or any significant happenings in connection to the person you’re supporting and/or their family, either in person or by phone
- Submit regular visit reports to your manager and update relevant computer systems as required
- Be reliable and committed to regularly spending time with someone and offering support
- Attend individual sessions with your Volunteer Co-ordinator, training and group events as required
- Represent the Marie Curie Helper service positively to those using the service
THE SKILLS/EXPERIENCE YOU WILL NEED.
- Commitment and reliability - able to keep appointments and volunteer for about 3 hours a week
- Patience, empathy and emotional stability
- An understanding of the importance of confidentiality
- Respect for an individual’s privacy, dignity and independence
- Willing to be flexible to the needs of the individual
- Ability to operate within the boundaries of the role
- A friendly and sensitive approach with strong skills around building rapport and empathy
- Excellent listening skills and an ability to build a rapport with others
- Respect for individuals, regardless of their disability, ethnicity, marital status, pregnancy or maternity, gender, sexual orientation, religion or faith, or gender reassignment
WHAT YOU CAN GAIN FROM THIS OPPORTUNITY.
- An excellent opportunity to build on your skills in a charity environment
- An induction, training, support and supervision in your role
- Agreed reasonable out-of-pocket expenses
WHAT WE ASK OF YOU.
- To provide two references from non-family members and other relevant documents related to the role
- To keep to all the charity’s policies and guidelines
- To complete an induction and any training related to the role
- Complete mandatory training and role related renewals, as requested
Marie Curie is committed to safeguarding and promoting the welfare of patients and their families and expects all staff and volunteers to share this commitment. Marie Curie will treat all volunteers fairly and with respect. We will not discriminate on the basis of disability, ethnicity, marital status, pregnancy or maternity, sex (i.e. gender), sexual orientation, religion or faith, or gender reassignment. We will not discriminate on the basis of age, unless the responsibilities of a role require us to do so in order to safeguard our volunteers and/or service users.
ABOUT US
Every day of your life matters – from the first to the last. When you volunteer for Marie Curie, you understand that better than ever. We’re a passionate, committed and diverse team of more than 4,400 staff and 6,500 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance and support, to help them get the most from the time they have left.
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
Marie Curie is committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We reserve the right to close this vacancy early.
We want a better end of life for all. Over the next five years and beyond, our mission is to close the gap in end of life care.
The client requests no contact from agencies or media sales.