It Support Manager Jobs
AKF(UK) Senior Partnerships Managers are part of the Global Aga Khan Foundation (AKF) Partnerships team tasked with identifying and cultivating new funding partnerships and strengthening existing ones to support our strategic goals. They engage with European, Asian and North American government and foundation donors to mobilise resources for ten multi-sector profit and not-for-profit agencies of the Aga Khan Development Network (AKDN) operating across Asia and Africa. In addition, Senior Partnership Managers are responsible for reporting and donor relations on a portfolio of select grants implementing across AKDN themes and geographies in close collaboration with field units, global teams, and our partners. This role will also include line management responsibilities.
Resource Mobilisation
• Support the Partnerships team to broker and cultivate new relationships and strengthen existing ones with institutional (bilateral and multilateral) and foundations donors
• Lead the development and review of concept notes and proposals (solicited and unsolicited), including logical frameworks and budgets, in close coordination with the Global Programme Team (GPT) and country teams.
• Develop and contribute to positioning pieces and communication materials (e.g. presentations, narrative overviews) to enable regular and effective engagement with donors
• When needed, provide direct hands-on support at country level in design of concept notes, proposals, and budgets and conduct donor or field visits to support discussions with new and existing donors/partners.
• Coordinate processes of contracting and negotiation, engaging relevant stakeholders, and ensuring contracts ‘get over the line’ in a timely and efficient way.
• Contribute to management systems, such as the Award Information Management System (AIMS).
Donor engagement and positioning
• Research, source relevant information, and perform analysis of market trends on new donors, peer organisations, and funding opportunities to identify potential funding and partnering matches for AKF and AKDN priorities.
• Develop positioning materials (e.g. presentations, capability statements, briefs, talking points), collaborating with communications teams to enable effective donor engagement.
• Engage with new and existing donors and partners to identify solicited and unsolicited funding opportunities.
• Guide teams to make informed, effective decisions on which opportunities to pursue (including ‘Go No-Go’ requests).
• Identify, cultivate, and pre-position with partner organisations to form or join consortia focused funding bids.
• Conduct due diligence on new partners in coordination with finance and partnerships teams.
Grants management
• Manage grants through regular coordination with relevant AKDN agencies/country units and the finance department to ensure projects are delivered on-time and on-budget. Proactively support the resolution of challenges as they arise.
• Support the preparation, review and feedback process on donor reports to ensure reports comply with donor requirements and are produced on time and to a high standard.
• Be an interface with donors and communicate on a regular basis about the implementation of on-going grants to maintain a solid relationship and to address queries or challenges effectively.
Networking and building public awareness
• Participate and actively engage in relevant networking events/conferences to build awareness of AKF/AKDN with the UK and European public more broadly.
• Interface with the Communications team to identify opportunities and support the planning of events either directly targeting or planned jointly with AKF’s institutional donors (e.g., FCDO, EC).
Leadership and People Management
• Play a leadership role in the unit by setting the example of consistently high standards
• Work with the Partnerships Officers to effectively manage grants and to develop and improve quality of concept notes and proposals
• Filter the team and unit's documents ensuring improvements in standards of writing, presentation, content and context.
Carry out any other duties as assigned by the Deputy Directors or Regional Director for Europe & Asia.
Qualifications
• Master’s degree in a relevant field highly preferable
Skills
• Strong level of fluency in French is highly desirable
• Creativity, critical thinking and project management
• Entrepreneurial, pro-active self-starter with maturity and emotional intelligence
• Ability to problem-solve, work independently and multi-task in a fast-paced environment with numerous and competing deadlines
• Ability to handle complex relationships with colleagues, governance and external stakeholders in a professional manner
• Excellent writing, speaking and other communications skills, with thoroughness and attention to detail
• Ability to provide stable, consistent, reliable and courteous communication when dealing with external organisations and all colleagues (especially country units)
• Strong IT skills, including Office and Excel
Knowledge
• Strong proven understanding and knowledge of the European/Asian donor landscape to support programmes internationally
• Knowledge and commitment to international development and improving knowledge of these issues a distinct advantage
Experience
• At least a total of 6 years of professional experience with a minimum of 4 years working in international organisations (preferably, mid to large NGOs), including field-level implementation or management.
• Experience line managing or mentoring staff is highly desirable
• Experience in resource mobilisation and developing relationships, including direct experience with European (EU/EC, Germany, Switzerland, UK) or Asian donors. Experience with North American (USAID, GAC) donors highly desirable
• Experience in developing and writing complex proposals and arguments, business plans/cases, concept papers, briefs, executive summaries, as well as coordinating multiple inputs from a variety of sources, and simultaneously managing a variety of relationships
• Proven experience of managing relationships in complex organisations with numerous stakeholders
• Proven success in managing grants in complex organisations with numerous stakeholder
FURTHER DETAILS
• The role will involve travel to countries where we operate programmes, and where the candidate is supporting grants management.
• As well as a rewarding role with a global international development organisation, you’ll get access to a wide range of enhanced benefits including but not limited to flexible hybrid working, enhanced leave entitlement and access to several health and wellbeing programmes and benefits.
Application Details:
• Must include CV and a supporting statement that outlines why you want the role, why you want to work for AKF(UK) and how your experiences and skills to date make you the most suitable applicant for the role.
• Must have the right to work in the UK
The client requests no contact from agencies or media sales.
Do you want to help build a world where everyone feels part of a community?
Do you drive reliable delivery and ongoing improvement of programmes?
Are you a strong and highly motivated team leader?
If you answered yes to all of the above, this could be the role for you! We’re looking for an experienced part-time programme manager to develop the delivery of key projects: our community & children’s offer; intergenerational initiatives; events and communications; and corporate partnerships
What we do
Time & Talents is a lively, busy community centre in the heart of Rotherhithe, SE16. Set in a leafy heritage building, and ‘T&T2’, our second venue in Surrey Quays Shopping Centre, we offer something for everyone. With a history of 137 years of supporting people of all ages in Rotherhithe and Bermondsey, we bring people together for mutual support, fun and friendship, with a wide range of services and activities for older people and other adults, along with volunteering and children and families’ projects. Since resuming services post-Covid, we have realized the needs and wants of the community have shifted from our previous offer. We have a strong Community Development programme to connect with and rebuild our offer, including some big changes to pre-Covid ways of working. Building on a strong track record, we intend to continue working with the community to deliver activities and events that meet local needs while also providing opportunities for fun and friendship. Our community offer includes activities connecting children to nature and tackling food insecurity; accessible community fitness and wellbeing activities; and intergenerational activities and events. We are re-developing our offer whilst staying focused on our aims: ensuring that everyone feels part of a community and that no one is isolated or lonely. We are looking for a fresh pair of eyes to help us evolve this work.
The role
In this role, you’ll be responsible for:
• Strategic development and oversight of community programmes for children, adults and across multiple generations
• Leadership and line management of team; oversight of sessional facilitators and contractors used by team
• Setting programme budget and service targets; monitoring and evaluation to ensure delivery against these
• Playing a key part in building, broadening and developing new funding for these programmes and maintaining relationships with current funders
• Lead role in planning and execution of community events
• Development of corporate partnerships and CSR relationships
• Responsibility for general outward communications, including social media
• Contributing to the wider organisation as a member of the Senior Management Team
• Acting as Deputy Safeguarding Lead
About you
You have a track record of developing and delivering excellent community programmes in the third sector. You’re a seasoned team leader with experience of change management. You have an outwardlooking approach and are passionate about building programmes with community buy-in. You’re flexible, accountable, take responsibility, are highly organised and skilled in multitasking and balancing priorities. You have experience of fundraising and maybe other types of income generation. You have strong relationship building skills – internally and externally - and build trust and credibility easily. You are passionate about the power of community to connect and support people.
About us
We are an energetic, experienced, and passionate team of 17 mostly part-time workers with a strong sense of shared purpose and a lively sense of humour. You’ll have the chance to make a big contribution to a strong and innovative organisation which has doubled its reach and impact in recent years. This role is four days per week, with flexibility for regular evening and occasional weekend working. Time & Talents is wholly committed to inclusion and diversity, and to building a culture and environment where everyone is appreciated for the unique person that they are. We actively encourage applications from a broad range of backgrounds and experiences.
If you would like an informal chat about the job, please email recruitment @ timeandtalents. org. uk with your phone number and a suitable time for us to call. The closing date is 09:00 Wednesday 23 October 2024.
All applications to be submitted online through CharityJob. Send a CV and a cover letter of
no more than two sides of A4, explaining why you want the job and how your experience relates to the
job description and person specification.
IMPORTANT: We’ll use cover letters to assess applications alongside CVs. Please ensure you take the
time to include a well-written cover letter as detailed above. We won’t assess applications without
one.
INTERVIEWS: First round interviews will take place week commencing 4th November.
The client requests no contact from agencies or media sales.
About the role:
We have a new opportunity for a highly organised individual to join our Housing Services Team, as a Housing Services & Income Administrator. With proven skills and experience of using IT and databases related to administrative tasks such as producing letters and reports with a clear focus on organisation skills, you will play an essential role with supporting the Housing Services team and Manager, and our supported accommodation teams.
In your role, you will be responsible for
- Maximising rental income and minimising loss through bad debts through efficient application SHP Procedures.
- Supporting the housing services team, and accommodation services teams to ensure that clients receive timely rent statement and letters.
- Maintaining effective management of accurate rent income records.
- Collating performance returns against KPI’s and provider monitoring returns.
The role will also require supporting the Senior Housing Services and Income Officers in dealing with repairs and building related matters, anti-social behaviour, complaints and neighbourhood disputes.
We are currently operating a blended working arrangement, that includes working from our Head Office in Kings Cross for a minimum of 3 days per week, as well as flexible occasional travel to our accommodation services across London. There is also some potential for home working, in agreement with the Head of Property Services.
The weekly working hours are 37.5 hrs, to be completed between 9am-5pm Mon- Fri, with occasional need to work outside of these times in the event of an emergency.
About you:
To be successful, you will have good proven experience of:
- Organisation skills, working within a team and supporting the role of other within the team as well as excellent communication skills including both verbal and written communication.
- Proven skills and experience of using IT and databases related to administrative tasks such as producing letters and reports with a clear focus on organisation skills.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Sunday 6th October (at Midnight)
Interview date: Week commencing Monday 14th October at SHP Head Office in Kings Cross
This post will require a Basic DBS check to be processed for the successful applicant.
The client requests no contact from agencies or media sales.
Job Title: Assistant Shop Manager, Guildford
Salary: £23,400 per annum
Team: Retail
Hours: 37.5 hours
Location: Guildford
About Shooting Star Children’s Hospices
We have an exciting opportunity for an Assistant Shop Manager to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
It’s a great time to join Shooting Star Children’s Hospices as we have exciting plans to expand our retail team.
About the role
Your key purpose will be, in the absence of and alongside the Shop Manager, to manage a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures
About you
This role requires experience of assisting in managing a shop including knowledge of retail and health and safety legislation and administrative/cash handling experience.
You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working under pressure and dealing with changing priorities.
The post holder must be able to work their contracted hours across the 7-day working week.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.
Closing Date: Friday, 29th August
Interview Date: Friday, 13th September or before
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For this varied and busy role of Events Manager we are looking for an enthusiastic, highly organised individual with excellent interpersonal, communication and written skills. You will be used to working across a number of projects and be able to prioritise your workload and manage your time effectively in this part time role. You will have experience at managing and coordinating events and be able to pick up administrative and IT processes quickly. It is essential to have excellent attention to detail. You will also be able to build successful relationships both internally with volunteers and staff before and during events, and with event venues and other external suppliers. A high degree of flexibility is required for the role, and a willingness to work some evenings and weekends. You will be supported by the CEO, the Events Assistant and other colleagues; however, this post also requires someone who is able to manage responsibility and who is confident working independently.
The Compassionate Friends (TCF) is a national bereavement charity founded 55 years ago, providing peer support and information to bereaved parents and families, whose child has died from any age (from one month old to an adult son or daughter) and from any cause. We are passionate about offering a range of supportive events for bereaved parents and adult siblings and online groups for parents in specific circumstances and adult siblings. We are looking for an enthusiastic and committed member of our small staff team to organise, coordinate and manage existing and future supportive events, support the volunteers who staff our weekend retreats, support days and online groups, while also working to develop this area of our peer support for bereaved parents and adult siblings.
As a staff team member at TCF you will receive the following benefits:
- Options for flexible working - office and homeworking hybrid role
- 5 weeks paid annual leave, plus public holidays
- Company pension plan with employee contributions after 3 months in post
- Access to a mental health and wellbeing benefits, including cash support for work/life balance, activities and additional mental health leave days
- A highly supportive working environment.
This position is subject to an enhanced DBS (Disclosure Barring Service) check.
The Compassionate Friends values diversity, equity and inclusion and welcomes applications from candidates with diverse backgrounds.
If you are a bereaved parent or sibling applying for this role, we ask that you are at least 4 years bereaved.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Leukaemia UK – Our Charity
We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Over the next 10 years we want to help save and improve the lives of more people with leukaemia through finding and funding life-changing research.
Despite progress in recent decades, someone in the UK is diagnosed with a blood cancer every 16 minutes and survival rates are among some of the worst of any cancer. And the physical and psychological impact can be lifelong.
Over the next 5 years we plan to increase our investment into ground-breaking world class research and policy development focused on improving access to kinder, more effective diagnosis, treatment and care for leukaemia and other blood cancers. To do this, we are embarking on a period of significant growth, investing strategically to grow our income, profile, influence, and engagement and impact.
We are looking for a Governance & Operations Manager to join our small but nimble team to support our governance activities, and manage facilities, health & safety and IT at our small Central London office.
Team
We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do. We are all focused on “keeping it real” with pragmatic, practical solutions, as well as ensuring that our charity gets the funding it needs to continue to help those diagnosed with leukaemia and other blood cancers.
From us you can expect all the laughter you can handle, as well as great challenge and support. We may not be about the corporate life here, but we are all about delivering exceptional expertise and making a real change to people’s lives.
Leukaemia UK and You
This is a new part-time role combining operational management of our small office based in Central London, with supporting and developing the governance activities of an ambitious and growing charity.
Hands-on experience managing the operations of small to medium sized organisations is essential, particularly facilities and office management, health and safety, and IT (working with an outsourced IT Support provider).
You will support the CEO and Director of Finance & Resources with governance activities including preparing for and running board and sub-committee meetings. You will need to be a confident minute-taker with a good eye for detail, and have experience in collating high-quality board paper packs.
You will have an appetite to innovate and drive continuous improvement across your areas of responsibility, and as the only role on the team covering these functions, must love being hands-on and getting stuck in. In return, you will gain experience working closely with trustees and the leadership team, and gain understanding and insight into all aspects of running an ambitious and growing charity.
Skills and Experience
- Substantial experience of office and facilities management
- Understanding of health & safety and risk assessment
- Experience of servicing boards and committees, including preparing agendas, collating and disseminating papers, and taking minutes
- Understanding of charity regulation and the charity commission
- Self-starter, able to work independently and use initiative to solve problems
- Independent learner, keen to find and apply best-practise solutions
- Strong team player, able to establish productive relationships with multiple colleagues and stakeholders
- Willing to get stuck-in and be hands-on
- Strong IT and tech skills, including Office 365 and SharePoint
- Excellent planning, organisational and problem-solving skills with the ability to develop new approaches
- Experience managing outsourced service providers
- Discrete and trustworthy, able to keep information confidential and retain a neutral and independent stance amongst colleagues
- Willing to be on site at least one day per week, and in response to emergencies
For full job description, please see attached file with full role profile and job description.
More information
- Part time 22.5 hours-30 hours per week (0.6-0.8 FTE), worked over 4 or 5 days Monday to Friday, between 9-5:30
- Hybrid working requirement for this role is at least one day per week on-site at our London office, plus potential additional days if required for board meetings, contractor visits, attending emergencies etc
- Salary range £40,000 - £48,000 FTE, pro-rata for part-time
- Interviews will be face to face in our London Offices – at 26 Great Queen St, London WC2B 5BL, on Friday 4th October 2024
- We are proud of our benefits – see a summary on our website
- Closing date for applications - Monday 30th September at midday
If, once you’ve read the pack, you feel you have the passion for our work and the right mix of skills and drive to embrace this broad role, then we would love hear from you. Please apply with your CV and a covering statement telling us why you are a great fit for this role and for Leukaemia UK. The closing date to apply is midday on Monday 30th September 2024.
Interviews will be in person in our London Offices – at 26 Great Queen St, London WC2B 5BL on Friday 4th October 2024.
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Role overview
This key role manages our flagship and award-winning project supporting refugees with IT Hardware. The project collects IT Hardware, refurbishes and repairs it through our network of technicians, matches it with a suitable recipient through our referral process and then distributes it to charities and individual refugees and asylum seekers at no cost to the recipient. The project is in its third year, in which it will grow to overseeing e-waste collection and tech re-sale.
This role has two central arms: project management and volunteer management.
Overall management of the project includes key decision-making on tech refurbishment and distribution, building and maintaining key partnerships, impact reporting, staff management, external representation, developing and recording institutional memory and supporting the project's strategic growth with support from the Director. The postholder will be responsible for working with their team to maintain the smooth running of the project and deliver the project outcomes. They will deputise for the Director where necessary.
Volunteer management predominantly looks like the recruitment, coordination, training and retention of technical volunteers, many of whom are asylum seeking graduates of our tech training course. The post holder will be the go-to person for the volunteers and provide technical and management support with the help of our Technical Lead.
We know good project managers have a variety of skills and experience. We are not running a personal specification, but the strongest applications will indicate staff management experience and basic knowledge of IT repair.
We choose to publish the draft job description of the roles we advertise for. If you have the skills, experience and character to do the job below, please apply. We particularly welcome applications from those with experience of asylum and migration.
Outcome 1 - Manage the Digital Access project and the team working to deliver its outcomes
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Oversee the logistics and operations involved in collecting, storing and redistributing large quantities of IT Hardware, including the distribution of Data SIM cards to recipients with support from your team.
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Work with the Engagement Manager to identify and communicate with businesses, individuals and other sources of IT Hardware to explain our process and the impact of the project.
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Oversee the smooth running of and improvements to the referral process through which charity partners and individual refugees apply for and receive devices.
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Ensure the project goals are delivered on time and within budget.
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Provide thoughtful and kind management of the Operations Coordinator and Operations Assistant, meeting regularly and supporting their development.
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Record the institutional memory of the project through a digital guide to the processes and learnings which constitute the Digital Access programme.
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Ensure everyone at Screen Share who engages with the project does so in line with our safeguarding and privacy policies.
Outcome 2 - Monitor, evaluate and communicate the impact of our device provision
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Collate and present service user and device data (e.g use-case, age, geography) on a monthly and quarterly basis which represents our impact on the ground for internal and external audiences.
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Lead on the measurement of our impact through collection of case studies and distribution of our feedback form.
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Critically analyse and improve our impact measurement process to ensure it is ethical and fit for purpose.
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Work directly with service users, the Director and Communications team to produce compelling stories of the impact of Screen Share’s provision, with particular focus on our annual impact report.
Outcome 3 - Coordinate tech volunteers, external repair partners and technical staff (tech agents) to secure a regular flow of repair and refurbishment
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Oversee the process by which tech agents request and receive parts for the refurbishment process (hardware, software and tools).
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Work with our Technical Lead to ensure tech agents are provisioning devices consistently across our suite.
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Ensure the smooth implementation of changes to our technical provision.
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Critically analyse and improve the way in which the repair and refurbishment process is technically facilitated and recorded.
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Design and Deliver a tech volunteer retention strategy.
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Ensure our repair and refurbishment costs do not exceed our budget.
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Conduct in-person reviews with tech agents to monitor their progress and provide quality assurance.
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Explain our process to prospective repair partners and onboard them onto our system.
Outcome 4 - Recruit, train and support new technical volunteers
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Design and implement a nationwide technical volunteer recruitment and retention strategy which establishes a regular flow of technical volunteers into Screen Share, including and especially volunteers from an asylum seeking background and those who have graduated from our training course.
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Facilitate tech volunteer onboarding including external references, interviews and safeguarding.
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Coordinate and lead monthly volunteer tech team meetings.
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Explore partnerships with local tech businesses or refugees for paid refurbishment.
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Run basic laptop refurbishment refresher training for new volunteers in need of support.
Outcome 5 - Ensure Screen Share tech agent records are kept up to date
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Ensure the tech agent base is kept up to date at all times with all necessary details to facilitate refurbishment
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Ensure contact logs are maintained for each tech agent in accordance with GDPR legislation and that holidays/preferences/issues are recorded
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Ensure the right staff can access notes on 1:1’s with tech volunteers
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Analyse tech agent data thematically, implementing adjustments on a regular basis
Outcome 6 - Contribute to the strategic development of the project and ensure the Director receives appropriate support
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Represent the project to prospective partners, local councils and at public events, increasing its visibility within the refugee and tech sector.
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Design and implement experiments to test assumptions, minimise risk and scale the project.
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Deputise for the Founder and Director in internal and external settings where necessary.
Please write a short covering letter which sets out your motivation for applying, your experience managing staff and leading charitable projects.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Stoll is the lead provider of housing and support services in the Veterans sector. Founded in 1916, Stoll has provided a sanctuary to help Veterans rebuild their lives for over 100 years. We are currenty undertaking a major transformation programme across all of our operations, including, but not limited to, resource identification across our services, reviewing software use, realigning workflows across our infrastructure, whilst upgrading systems and improving processes. The newly formed Finance & Business Services team is seeking to fill the Business Services Manager position as part of this growth.
The role will be hybrid and flexible by agreement in keeping with the charity’s workflow patterns. Please note that the hours for this role will be Monday-Friday, 35hrs per week.
About the role:
- Experience of leading, then developing the skill sets of operational teams across multiple departments.
- Strong negotiation skills to get the best deals from contract.
- Experience of analysing management information and making recommendations to inform decision making is essential.
- Experience of working on own initiative within policy, procedural and legislative requirements.
- Experience of having worked in a charity or social housing is essential
- Evidence strong IT skills, systems implementation and process review.
- Excellent knowledge of operational policies and procedures.
Qualifications:
- Essential - qualified by experience, demonstrable by previous roles closely aligned to the above job description.
- Degree educated, with a further qualification from the Charted Management Institute or the Institute of Leadership and management (desirable).
- Educated to a minimum of A-levels (or equivalent) in English, Maths and/or Business (essential).
- Demonstrable commitment to and evidence of continuous professional development and learning.
- Self-starter with a flexible mindset, able to deal with deliverables and objectives changing at
- relatively short notice.
- Logical and proactive approach to issue resolution, able to break down a problem into its parts,
- assess the available options and identify a recommended solution.
- Strong business acumen and detailed knowledge of the supported housing area.
- Strong leadership and management skills and the ability to assign tasks to the correct team or team member.
- Strong interpersonal skills plus good communication skills, both written and verbal.
- Good organisational skills including being able to prioritise a diverse workload to ensure targets are achieved and the ability to work to monthly deadlines.
- Good team working skills.
As a small organisation we look forward to recruiting a strong team player who is enthusiastic about developing a new role.
If you would like more information regarding the role, please view the JD attached.
This position may be subject to DBS checks
The client requests no contact from agencies or media sales.
Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus. Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We currently have three clinics, King’s Cross, Brockley and High Wycombe. We worked with over 500 children, young people, parents, carers, siblings and professionals in 2023.
Role Summary:
We are recruiting an Operations Officer who will support with operations across the charity. This includes supporting the team with administration, finance, training and fundraising. We are seeking an individual who is flexible and adaptive in their approach, and has excellent attention to detail, IT and communication skills. We are open to candidates who have a strong work ethic and are keen to learn and develop the essential skills for the role. We are looking for employees who are committed to Growing Hope’s vision and values and can demonstrate these both within their interview and as they complete their job role. Growing Hope values:
- Hope - We believe Jesus brings hope to children, young people and families, even in the most difficult situations, and that underpins everything we do.
- Community - We are accepting of all and want everyone to know they are seen, heard and belong.
- Courage - We are brave, choosing honesty over comfort, and tackling problems because we want to change lives.
- Innovation - We are innovative, flexible and creative in our approach, always aiming for excellence.
- Generosity - We look out for others and share our time, encouragement, finances and skills.
Job Purpose
Growing Hope is a national charity with a growing number of clinics across the UK. This operations role will provide support across the Growing Hope national staff team. This will include support with administration, finance, fundraising and training. This role is key in enabling all the functions of the national charity to run smoothly and effectively. The role will be based in King’s Cross with occasional events outside of the office.
Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow. It is anticipated that this time will be flexible and adjusted according to the needs and priorities at the time. Specifically the role with include:
IT administration
- Administration of IT systems, logins and spreadsheets for the team, volunteers, staff and freelancers (keeping these up to date and amending systems as required).
- Ordering and setting up IT hardware and software for individuals joining the team.
- Oversight of IT systems used by Growing Hope including ticket tailor, jot form, mail chimp, Microsoft office, google adverts and tracking. Supporting with problem solving when issues arise.
- Overseeing and training others in Canopy (clinic administration software) and helping support and problem solve with using this. This includes liaising with a freelance software developer to manage the development project.
HR administration
- Oversight of the recruitment checking process for new volunteers, trustees, freelancers and employees. This includes carrying out DBS checks, calling referees, chasing for references and communicating with individuals as they start with Growing Hope.
- Management of the ‘internal news’ list in order to track individuals working closely with the charity.
- Writing, drafting and sending out HR letters, contracts and contract variations.
- Organising internal events on behalf of the team including away days, training days and ad hoc events.
- Organising online training as required for members of the Growing Hope team.
Office Support
- Overseeing the day to day office and building use including the alarm, maintenance visits, wifi, printer and other equipment. This includes liaising with other individuals who have office use.
- Liaising with the Director of Operations around the use of the office.
- Ordering office supplies as required, ensuring office space and storage is kept organised.
- Supporting with external events planning including finding venues, sponsorship and items needed.
- Ordering equipment as required across the team.
- Ad hoc tasks as required across the team.
Volunteer admin support
- Processing volunteer applications and induction as required.
- Oversight of volunteers using the office space on a day to day basis. Including allocating volunteer tasks and explaining and supporting with these as required.
- Managing volunteer IT access.
General
- Sending letters and emails and making phone calls as required.
- Logging all actions on Salesforce database.
- Maintain data protection & confidentiality in line with Growing Hope’s policy.
- Ensure adherence to Safeguarding and wider Growing Hope policies.
- Actively contributing to staff prayer meetings and upholding Growing Hope’s Christian values.
Person Specification
The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable.
ESSENTIAL
- This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Excellent copywriting and proof-reading skills and attention to detail.
- Excellent organisation and time management skills.
- Ability to work with Microsoft word, excel, outlook and ppt efficiently and effectively.
- Ability to understand and work with back end IT systems such as wordpress, google admin suite and azure.
- Ability to take initiative and have a flexible approach to tasks.
- Commitment to Growing Hope’s vision. Excellent communication and interpersonal skills.
- Ability to work both independently and as part of a team, as the task requires
DESIRABLE
- Experience, interest in or commitment to a career in additional needs and inclusion.
- Experience of working in the charity/NGO sector.
- Experience of other IT systems such as quickbooks, mailchimp and ticket tailor.
Championing accessibility and providing free therapy for children and young people with additional needs, in partnership with local churches
The client requests no contact from agencies or media sales.
The Hepatitis C Trust has developed projects nationally whereby peers use their lived experience of injecting drug use and hepatitis C, to provide education and training to service users and staff in drug and alcohol, hostel and homeless services, increasing hepatitis C awareness, access to testing and referral to treatment, for people living with hepatitis C.
Do you have experience of working in drug services and with volunteers? Have you been affected by hepatitis C or have you supported anyone who has hepatitis C? We are looking for a passionate and skilled peer lead who has excellent communication and organisational skills. We require a good standard of education and welcome creativity and innovation in all our work.
Working under the guidance of the Peer Programme Manager, this post will continue the development of the project, recruiting and coordinating peers across Cardiff and The Vale of Glamorgan. Working in partnership with hepatitis C clinical teams, drug and alcohol services and homeless service providers, the post will coordinate delivery of educational workshops, hepatitis C testing in community settings, ensure that service users are referred and supported through hepatitis C treatment and care.
This post will require extensive travel across the Cardiff & Vale, and it is desirable for the post holder to hold a clean driving license and have their own vehicle for work-related travel.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who we are:
Founded in 1992 by a group of mental health professionals, Working Well Trust was established to address the issue of low employment rates for people who have experienced mental health issues. Since starting we have seen advances in the specialist support offered to people seeking employment and a change in cultural attitudes towards mental health.
In the last few years we have adapted this approach to work with people with Autism (ASD), people with learning difficulties, or complex issues including homelessness or addiction.
We focus on four main areas:
Employment Support – offering support that meets the individual’s needs using both the traditional stepped approach and the Individual Placement and Support (IPS) model.
Employer support – enabling the recruitment and retention of their employees.
Social Enterprises – we offer training within social enterprises for people who want to gain a new skill, increase their confidence and be part of a team.
Business and Enterprise support – providing one to one advice to clients who wish to start up or expand an enterprise.
Co-production - Working Well remains committed to the principles of the recovery model and continuously improve its services through co-production.
Overall Role Function:
· Oversight of the Enfield Employment Services ensuring their quality and effectiveness
· Management and supervision of the Team Leads
· Recruitment and training of Team Leads and employment specialists
· Data management and data quality
· Stakeholder relationships and engagement
. KPI and performance improvement
To excel in this role you will need to have significant experience managing an IPS Employment Service, be fully trained in the IPS approach, and be confident working both independently and as part of a team.
Please read the JD and Person Specification for further details.
If you would like to discuss this role please see the Job Description for contact details.
Please click apply to send your CV after answering the screening questions.
Candidates need to clearly outline how they meet the person specification in their application.
Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE).
Working Well Trust is an equal opportunities and Confident about Disabilities.
Team Lead: Modern Workplace
Information Services (IS)
Full-time
Permanent
£48,144 per annum
Application deadline: 12pm (midday) on Monday 14 October 2024
About the role:
We are seeking a Team Lead to provide engineering and technical leadership in the delivery of enterprise-wide IT modern workplace services to the Museum's circa 1,000 staff and for the partners and guests who visit and use the Museum's services. The role manages the 3rd line engineers responsible for the Museum's modern workplace across visitor and security services, operational and curatorial departments.
Key areas of responsibility:
- Technical and team leadership -
- Manage the design and project delivery of new modern workplace services.
- Engage with the Museum to understand how core modern workplace solutions are consumed and make recommendations on how best to improve the end user experience.
- Provide team leadership, mentoring and support for team members.
- Operational support -
- Responsible for ensuring the team maintain availability and performance of the Museum's IT modern workplace solutions. Liaising with senior managers, 3rd line colleagues and service delivery staff to ensure ITIL incidents and problems are resolved effectively.
- Active role in the Change Control and System Architecture processes.
- Ensure all systems are well maintained, documented, monitored and alerts are responded to appropriately.
- Vendor management -
- Ensure the IS department maintains excellent functioning relationships with its main software and application suppliers.
- Manage vendors including: selection processes such as RFP and scorecards to establishing operational SLAs and KPIs.
- Process and policy -
- Responsible for ensuring the team follow the appropriate policies and procedures to deliver services and change control.
- Contribute towards operational and project budgeting.
About you:
- Degree in Computer Science or equivalent.
- Technical skills - Cloud SAAS, Microsoft Office 365 (Intune/ Teams/ One Drive/ SharePoint); software management and provisioning; strong 3rd line IT Support and ITIL service delivery; mobile working methodologies; active directory, domain services and GPOs; detailed understand of how IT services are delivered and consumed by the customer; excellent documentation skills.
- Previous work experience as a Senior Applications Analyst or Senior Modern Workplace Engineer.
- Managerial skills - Team leadership either direct reports or during major projects; experience in leading the delivery of application services and change programmes; management and selection of 3rd party suppliers and vendors in delivering application services; proactively engaged with the IT Industry.
- Interpersonal skills - positive communicator and team player; analytical thinker and achievement focused; highly organised with excellent prioritisation skills.
About the British Museum:
Founded in 1753, the British Museum's remarkable collection spans over two million years of human history and culture. The Museum is a leading visitor attraction, and its world-famous collection includes the Rosetta Stone, Egyptian mummies, the Sutton-Hoo finds, and the Lewis Chessmen. The Museum also holds an extensive collection of prints and drawings spanning 600 years, including works by the greatest graphic artists Dürer, Michelangelo and Rembrandt.
You can view a selection of our impressive collection of prints and drawings in our .
The Museum offers a competitive benefits package including:
- Generous annual leave allowance of 25 days (rising to 30 days after 10 years' service) plus 2.5 privilege days and plus bank holidays.
- Membership of the civil service defined benefit pension scheme (find out what benefits a civil service pension provides).
- Free entry to a wide range of museums and exhibitions
- Participation in private and public Museum activities, including talks by leading curators from around the world and behind-the-scenes opportunities to learn how museums care for and manage their extraordinary collections.
- Interest-free travel, bicycle, and rental deposit loans
- Professional and personal development opportunities
- Employee Assistance Programme
- Discounts on food and gift shop purchases
Additional details:
For more information about this role, please see the job description.
The interviews are expected to take place w/c 21 October.
If you have any additional needs that we should be aware of in order to support you with your application, please provide details
The British Museum is committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals can make best use of their skills, free from unlawful discrimination or harassment. We value the benefits that a diverse workforce brings to a museum which represents world culture. The Museum is committed to ensuring that no job applicant suffers unlawful discrimination because of any protected characteristics. Our recruitment procedures aim to ensure that individuals are treated because of their relevant knowledge, skills and experience.
We offer a flexible way of working that allows our employees to work remotely in a way that suits them and the organisation. We welcome questions and conversations at interview stage about how flexible working could work for you. Typically however, we see the post holder working on site 3 days per week.
The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) for pre-employment screening of Civil Servants.
Are you passionate about community development and eager to make a tangible difference in people's lives?
KeyRing is embarking on a transformative journey in Sheffield, and we are looking for a dynamic Development Manager to join the team. This is a unique opportunity to help shape the future of KeyRing in Sheffield, working collaboratively with people who draw on support, commissioners and other key stakeholders to develop a number of Community Living Networks and mobilising our Individual Service Fund offer.
You will also play a crucial role in building and developing a dedicated team, ensuring they are equipped and inspired to deliver high-quality services. Your visionary thinking and commitment to inclusivity and community engagement will drive the success of this initiative, ensuring that KeyRing continues to empower and support the community effectively.
If that sounds like you, we want to hear from you!
This is a full-time role, 37.5 hours per week with a salary £32,400 per annum.
Your diverse and inclusive workplace:
Our vision is for a welcoming world that celebrates the skills and talents of everybody.
KeyRing is proud to be an equal opportunities employer and is committed to promoting a diverse and inclusive community. KeyRing is also a disability confident committed employer. We encourage applications from our diverse communities to help us make this happen. We want you to feel at home, and be yourself, so we can benefit from your unique skills and talents.
The client requests no contact from agencies or media sales.
Finance and Resources Manager (Full Time)
Advocacy After Fatal Domestic Abuse (AAFDA) was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.
Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown. AAFDA’s prime function is to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.
As a growing charity, AAFDA is looking for an exceptional candidate to join our supportive team and lead our finance and resource management functions. The role will provide and manage the HR, administration and finance activities of the charity and sit within the Senior Leadership Team.
This role is offered on a full-time basis (subject to funding). Although home based, occasional travel will be required. We are committed to diversity and inclusion and strongly encourage applications from those with Black and/or Minoritised backgrounds.
In return for joining us, we will offer you:
A salary of £32,000 - £34,000
Hours - 40 Hours per week
Additional salary enhancements after 1 year, 3 years and 6 years of service (in addition to any cost of living increases agreed by the Board of Trustees)
- 25 days annual leave per annum, plus bank holidays
- Development and training opportunities
- Pension scheme
- Employee Assistance scheme. Death in Service benefit and Health care scheme.
Closing date: 6th October 2024
Interviews expected to be held: 21 and 22 October 2024
Applicants will be shortlisted according to how well they meet the person specification. Please highlight and explain how you meet this specification in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. Please note that we will not be able to progress applications where the supporting statement does not address the criteria for the role being applied for.
Please see the job description and person specification attached and submit your C.V. and supporting statement (which will cover your experience and ability to fulfil the job description).
The client requests no contact from agencies or media sales.
At St Nicholas Hospice Care, the purpose of the Fundraising team is to inspire, engage and retain supporters to maximise voluntary income. We put our patients, families and all who benefit from our services at the heart of what we do and strive to build lasting, value-driven relationships with our supporters. We do this by delivering a portfolio of engaging giving and fundraising opportunities.
This is an exciting opportunity to join the team as a Supporter Care Manager, a role which will maximise income by delivering high quality donation processing, supporter care and donor journeys, in order to increase the lifetime value of all new and existing supporters through an excellent supporter experience enabling them to feel valued and appreciated
The successful candidate will lead the development, planning and delivery of a sustainable outsourced lottery programe that delivers against income and ROI targets and oversee the management and continuous optimisation of the CRM System (Donorflex) which incorporates all data for fundraising, communications and engagement purposes.
Candidates will have significant experience in customer service, ideally within a not-for-profit or commercial setting. They will also have a sound knowledge of fundraising compliance and best practice, GDPR and gambling commission regulations.
As an employee of St Nicholas Hospice Care you would receive the following benefits:
· 25 days holiday increasing to 29 with length of service (pro-rata if part-time)
· Enhanced Occupational sick pay scheme
· Company pension scheme or continuation of current NHS pension plan (subject to criteria)
· Life assurance
· Access to Blue Light Card scheme with a range of discounts
· Free onsite parking
· Excellent training and development opportunities
· Health Cash Plan & Wellbeing programme (dentistry, optical, emotional wellbeing support)
· Opportunities to attend staff social events arranged by our social committee
· Provision of home-made meals available for staff in our onsite bistro
Closing Date: 30 September 2024 at 09:00
Interview Date: 09 October 2024
The client requests no contact from agencies or media sales.