It Support Manager Jobs
Over the past few years, Families in Grief (FiG) has grown significantly to meet the needs of our North Devon and Torridge community. We have just completed a piece of work to expand our reach, enhance our accessibility to healthcare professionals and schools, and broaden our range of services to better support children, young people and families who have been bereaved. We are now looking for an experienced leader with a passion for making a difference to continue this work.
Our aims:
- To provide a credible and high-quality bereavement support service to all grieving families children, young people and families in need of our help.
- To better educate and support professionals who come into contact with bereaved children and young people.
- To improve family relationships after a member of the family dies, to reduce bereaved families' feelings of social isolation, to improve a child or young person’s engagement with school and the wider community for families to learn further about the impact of grief.
- To ensure all families and professionals working with families in North Devon and the Torridge area are aware of FiG’s services.
We are looking for someone who can:
- Continue to shape the vision: leading FiG with clarity and purpose, ensuring the charity remains responsive to the needs of bereaved families in Northern Devon.
- Drive strategy: collaborating with the Board to develop and implement a rolling 3-year strategic plan that aligns with FiG’s goals and adapts to changing needs. Champion innovation and continuous improvement, ensuring the charity thrives in a dynamic environment.
- Inspire teams: providing inspirational leadership to employees and volunteers, fostering a culture of collaboration, compassion, and excellence.
- Impact focus: regularly evaluating and refining FiG’s strategy to maximize its impact, delivering meaningful, sustainable support to the community.
- Operational and Financial Management: ensure smooth day-to-day office logistics, manage budgets, oversee financial processes and health and safety in order to ensure compliance with all charity requirements
If this sounds like you, we would love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.
The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; Black Charity Leaders and The Social Mobility List.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
At EMERGE 3Rs, our volunteers are the heart and soul of our charity. They fulfil many varied roles and without them EMERGE’s activities, including Touch Wood and FareShare Greater Manchester, would have far less social and environmental impact.
Our Give & Gain employability programme is aimed at enabling people to develop the skills, confidence, and aspirations needed for job success. We support people from all backgrounds who face barriers to employment and whose skills often go unused or undiscovered.
Working with the Volunteering team and other key staff, this role assists in promoting the benefits and opportunities of the Give & Gain Programme at EMERGE. You will help us to recruit additional volunteers from the local community and beyond, by identifying and connecting with new networks and operational partners. You’ll be a strong communicator, happy to jump on the phone or take the lead at in-person recruitment events. You’ll be an experienced administrator with good data management skills to ensure we can accurately report to funders on our outreach and track the volunteers who participate in the programme. An understanding of handling confidential data, meeting targets and deadlines, and experience in recruitment are key skills for this role.
Once you've applied via Charity Jobs, we will contact you separately with an application pack which includes an application form.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: Circa £23,000 per annum
Hours: 35 hours per week
Location: Milton Keynes
About the role
An exciting opportunity has arisen for two experienced Estates Officers to join our small Estates and Facilities team at an exciting time as we expand our Hospice site and retail portfolio.
Set in the tranquil grounds of Willen Lake, Willen Hospice is the leading provider of specialist palliative care within the Milton Keynes area. We offer 24 hour / seven days a week palliative care to people who have advanced disease, caring for people in our Inpatient Unit which accommodates 15 patients and the local community. Our person centred care is delivered with compassion and respect for people’s wishes. We have an expanding Therapeutic & Wellbeing service offering Psychological Wellbeing, Social Care, Physiotherapy, Occupational and Complementary Therapy. Our dedicated Business Development teams and retail portfolio of shops raise vital funds to deliver this care.
These roles will support the management of services, facilities and buildings for all Willen Hospice locations, specifically in relation to routine maintenance and projects to improve services within the hospice and shops.
A competent knowledge of general building, electrics, plumbing and carpentry skills is essential, in addition to a working knowledge of planned preventative maintenance, and good understanding of Health & Safety. You will be expected to maintain up to date knowledge of current legislation and hold full Driving Licence.
Closing date: These positions are open until filled. Please note that we will be running this as a rolling recruitment and selection process during the recruitment campaign therefore please submit your application at your earliest opportunity.
In return for your skills you can expect
- To join a supportive and caring team
- Generous annual leave entitlement starting at 35 days pro rata (inclusive of statutory and bank holidays)
- Free onsite parking at the Hospice
- Employer enhanced auto-enrolment pension scheme
- Enhanced maternity, adoption and sick pay provision
- Ongoing commitment to education and professional development
- Blue Light Card discounts (with membership)
- Excellent on-sites subsidised catering facilities
- Access to Employee Assistance Programme
This appointment is subject to an Enhanced Disclosure and Barring Service check, including Barred lists.
We provide free, compassionate care to adults in Milton Keynes and surrounding areas living with a life-limiting illness.
The London Diocesan Fund (LDF) is seeking a PA to the Archdeacon of Northolt and Willesden Area Administrator to play a key role within the Willesden team, based from Causton Street.
Job Summary
The purpose of the PA role is to provide comprehensive administrative support to the Archdeacon of Northolt in the Willesden area, ensuring efficient handling of communications, management of her diary, and maintenance of records. This includes coordinating travel arrangements, organising meetings, compiling communications materials, and managing various financial tasks. Additionally, the PA plays a vital role in upholding confidentiality, being a source of support in the making of difficult decisions and assisting with safeguarding. The PA carries a vital role in linking Clergy, Church Wardens, and others to the support available to them in the Diocesan office and helping them feel supported and heard when they contact the Archdeacons office for help.
The Willesden Area Administrator is a member of the Area staff responsible for the efficient and effective running of the office. (s)he has strong links to the Bishops office, other members of the Archdeaconry Team, the Area Director of Ministry and his PA, other Area Staff, people in the parishes especially Church Wardens and church administrators, as well as key external stakeholders such as local authorities, businesses, architects and partner organisations.
Job responsibilities
Administrative
-
Proactive management of mail, enquiries, telephone calls, e-mail, using initiative when referring upwards and flagging issues with the Archdeacon
-
Diary management – forward planning of events and specific projects and day-to-day management of the Archdeaconry diaries.
-
Preparing agendas, support papers and taking minutes for meetings.
-
Draft letters and documents as requested.
-
Uphold the security and confidentiality of the documentation in accordance with GDPR.
-
Arranging visits in connection with ongoing works
-
Liaising with both architects and parishes for Quinquennial Inspections
-
Liaison with and between Area staff members and others, setting up meetings.
-
Organising arrangements for Archdeacon's Visitations including assisting with writing Visitation reports.
-
Organising and facilitating the annual Archdeacons visitation services and admission of Churchwardens, liaising with Area Deans and host churches to ensure they are well attended and organised, including the distribution of and receipt of Church Wardens Citations and Declarations
-
Liaising with the Director of Ministry’s PA and Bishops office to assist in the organisation of the induction process for new clergy.
-
Facilitating the Willesden Area Parish Administrators network including organising training and networking events for them.
-
Assisting the Archdeacon in implementing new initiatives and projects.
-
Discussing with the Archdeacon the response and approach to difficult situations in parishes, agreeing ways forward and helping to facilitate them, involving the Bishops office where appropriate.
-
Being the first port of call for enquiries to the Archdeacons office.
-
Supporting the Bishops PA in the efficient administration of vacancies and appointments including overseeing the area vacancies list and coordinating shortlisting and interview dates.
-
Coordinating of the annual parish returns both Mission Statistics and financial.
-
Ensuring the highest possible quality of outward facing communication to parishes, clergy and external partners.
-
Overseeing updates of the People System, CMS, and Parish returns for the area.
Financial
-
Tracking the Archdeaconry budget, including ordering stationary supplies
-
Managing the Archdeacon’s Discretionary Fund and Area Deans budget with oversight by the Archdeacon.
-
Approving invoices under £500 via Xledger with oversight by the Archdeacon.
Safeguarding
-
Undertaking appropriate safeguarding training and knowing when to refer calls to the Archdeacon, on to the Safeguarding Team.
Other
-
Undertaking any other duties commensurate with the role.
Please refer to the attached Job Description for the full details on the main responsibilities.
Person Specification
Essential
-
Experience working as a PA.
-
Administratively efficient.
-
IT proficiency (MS Office).
-
Time management and the ability to work at pace
-
High standard of literacy and numeracy
-
Empathetic to the mission and values of the Church of England
-
Right to work in the UK
Desirable
-
Educated to A-Level or equivalent standard.
-
Experience managing budgets and tracking costs.
-
Administration related qualification.
-
Some understanding of Church of England structures and experience of working with the Ecclesiastical legislative framework
Please refer to the attached Job Description for the full details on Person Specification.
About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocesan of London comprises of c400 parishes north of the River Thames and within the M25 motorway.
The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.
Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community.
We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation.
Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
Benefits of working with us
The LDF offers a supportive working environment, opportunity for career development and the following financial benefits:
-
Competitive remuneration package
-
27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
-
15% employer pension contribution and salary sacrifice available
-
Death in service benefit x3 of basic gross salary
-
Enhanced maternity leave of six months full pay, after 12 months’ of employment
-
Season ticket loans of public transport
-
Access to Benenden Health Insurance
-
EAP counselling through Health Assured
-
Up to £100 for eye test and contribution to spectacles
-
Two additional paid days for community volunteering
Interviews will be held on 6th November 2024.
Wimbledon Guild is a community charity offering practical help and support, so people in Merton never have to face life’s challenges alone.
Whether money’s tight, someone is feeling low or overwhelmed, or they’re looking for new friends and activities locally, we’re always here.
Our BACP accredited Talking Therapies department has been running for over 40 years and we are historically known for providing long term psychodynamic therapy. Due to the success of the department, we have recently secured long term funding to meet the emerging needs of the local community. We have developed new and more accessible services which now include emotional support groups, psycho-education workshops and short-term counselling.
The purpose of the job is to provide a professional reception service to all clients at our talking therapies services reception, and to carry out general administrative functions that support the Talking Therapies Office Manager and contribute to the smooth running of the charity. The receptionist/administrator is the first point of contact at the Counselling Services reception for many people and therefore needs to be warm and welcoming, a good communicator and able to respond professionally to a very varied range of callers, including people with communication difficulties or those in distress.
We would be really interested to meet with applicants who have experience of how services work either in a charity or similar service. Wimbledon Guild is a friendly and welcoming place, and we really value team and cross departmental working.
The closing date for applications is Friday 25th October at 9am. The interviews will take place on the Friday 8th December.
Do you have proven experience of data integration and ETL tools, strong Python, SQL and ETL knowledge and a good understanding of Data Lake and Microsoft Fabric and Synapse? Then join Shelter as a Data Engineer and you could soon be playing a crucial role at the heart of our Data and Insight team.
About the role
Right now, we’re looking for a technical expert with experience of developing and maintaining ELT pipelines to move data between enterprise applications (a mix of both in-house and external and on-prem and in the cloud). Day-to-day, you’ll be responsible for developing ETL processes using Fabric and Synapse linking from a variety of data sources to a wide variety of targets on-prem, cloud platforms and in Azure. We’ll also rely on you to ensure business requirements for new data feeds or changes are understood and translated into efficient and effective technical solutions. Exploring new ways to improve the efficiency and effectiveness of data management across Shelter will be important too, as will transforming and centralising raw data from multiple platforms into user friendly reporting data. Writing, validating and executing test plans, troubleshooting performance issues and supporting Shelter’s wider data management initiatives – all are aspects of this interesting and varied role.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
Our vision is for Shelter to have the high-quality data and insight required to describe the housing emergency, the impact we have fighting the crisis and the internal performance and health of the organisation. We want all of Shelter to have the skills and knowledge to use data as part of their everyday activities and make informed, transparent decisions with robust evidence, in an organisational culture that treasures its data because it recognises the value of it. This particular role sits within a Data and Insight team that’s been formed to bring together the skills and experience to achieve this vision as part of a wider Technology and Data team within our Strategic Enablement directorate.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
The Co-Director of Strategy & Finance works closely with the Co-Director of Operations to ensure the sustainability, growth and success of Hackney Playbus and to ensure that families are placed at the heart of the charity's work.
All Hackney Playbus employees and volunteers demonstrate the Hackney Playbus ethos and values by working positively as part of a team, delivering high quality services to children and families and by creating a culture where all are welcomed, valued and supported.
The Principal duties and responsibilities will be as follows:
Governance
Ensuring that the charity is legally compliant, compliant with requirements of the Charity Commission and has the correct insurances in place for the charity’s activities and that these are reviewed annually.
Ensure systems are in place for the Board of Trustees to fulfil its statutory responsibilities and exercise effective control of the charity's affairs. Support trustee recruitment in line with Hackney Playbus procedures.
Ensure policies and guidelines are appropriate for the charity’s work and reviewed regularly by the Trustees, including annual reviews of Children’s Safeguarding, Data Protection policies and the Risk Register developing policy proposals as necessary
Report quarterly or as required to the Board of Trustees on progress against key strategic objectives, providing information and explaining performance
Strategic
To work with Trustees to ensure the charity’s vision, mission and strategic plans are reviewed in conjunction with key stakeholders including Hackney Playbus staff, volunteers and families.
To take Joint responsibility for achieving, monitoring and reporting on performance against targets in all areas of charity’s activities taking action as required
To be open to feedback and ideas for innovation and change while delivering consistent and reliable services
To develop a culture of continuous improvement throughout all aspects of the charity's work.
Financial
Ensure that income is maintained, expenditure controlled in line with budgets and potential risks are identified and managed
Draw up an annual budget for approval by Trustees
Liaise with appointed bookkeeper, ensuring timely payment of bills, invoicing for services, chasing of invoices for payment and maintenance of petty cash systems
Prepare contracts, apply for tenders, negotiate and agree contracts, service level agreements and acknowledge receipt of funds as required.
Oversee expenditure and management accounts ensuring that income and expenditure is monitored and reported quarterly to Trustees
Organise independent examination of accounts with appointed accountant
Review and make recommendations to maintain or change arrangements with accountants, bookkeepers and payroll service providers.
Income Generation
Develop income generation strategies to maintain and enhance levels of funding from existing sources and develop new funding streams
Work closely with and provide support to the Fundraising Officer on funding applications to ensure continuous and sufficient income
Work closely with the Co-Director of Operations to ensure that monitoring reports are submitted to funders in line with requirements.
HR
Recruit staff as required
Support and supervise Administration and Fundraising Officers
Ensure HR policies, procedures and staff contracts are relevant and reviewed regularly to ensure they are fit for purpose.
Promotion of Charity
Maintain effective networks with supporters and stakeholders
Network externally and develop partnerships to improve impact and sustainability
Ensure charity is presented in an appropriate and professional manner to its stakeholders including website, social media, annual, impact and reports
Represent the charity in public forums and produce or commission written/digital material for promotion
Asset Management
Overall responsibility for asset management including Playbus vehicles, premises management, IT, utilities and other overheads.
Other Duties
To participate in internal/external meetings and training
To participate in annual appraisal by appointed Trustee from the Boardof Trustees
To uphold Hackney Playbus policies and procedures including Children's Safeguarding.
Hackney Playbus believes that all children under five living in Hackney should share the same opportunities to grow, thrive, and reach their potential
The client requests no contact from agencies or media sales.
This is an exciting role that will support the delivery of holistic adult learning programmes at the Centre. The post holder will support vulnerable women to access, refer and sign post them to local statutory and non-statutory services, provide translation support, benefit advice and one to one advice and guidance to help improve their quality of life.
Reading Community Learning Centre is a passionate, women-centred independent charity which provides education and support for migrant, refugee and asylum- seeking women from minority ethnic communities who may be unable to access more mainstream services because of the educational, social or cultural barriers they face.
We are currently looking for an experienced, friendly, empathetic, and motivated woman with a good understanding of minority ethnic community issues to work in Reading, based in a community educational setting. We are looking for applicants to work 14 hrs per week who can fluently speak in a second language preferably in one of the following the following: Arabic, Chinese, Bengali, Nepali, Hindi/ Urdu or Pashto or Tigrinya. Out of term time the role allows for hybrid working.
This post is also open to term time only working hours and full time in which case the salary band would change accordingly.
The Community Link Worker is accountable to the Centre Manager for:
1. Outreach to identify service users/ learners and their needs.
2. Working alongside service users/learners to motivate them to take action to improve their mental/physical health and access appropriate resources and services to meet their needs to improve their quality of life
3. Liaising and developing appropriate partnerships with community groups and other relevant organisations for referrals and signposting
This role will require excellent communication skills, good mental health and wellbeing promotion knowledge and experience of working with diverse communities.
Essential Skills/Requirements
- An understanding of issues affecting the ethnic minority migrant, refugee and asylum-seeking women
- Empower service users to take action to improve or sustain their quality of life based on what matters to them and their individual strengths to improve their mental/physical health and their lives. This can involve connecting people to community groups and agencies for practical and emotional support.
- Good interpersonal skills.
- Ability to communicate effectively in writing and orally.
- Capable of maintaining appropriate written records.
- Awareness of confidentiality and data protection.
- To be able to work on your own initiative as well as part of a team.
- Awareness of health and safety issues for others and self.
- A caring and empathetic nature
- Awareness of equalities legislation.
- A good knowledge of safeguarding adults at risk - Understanding of the issues underlying vulnerability and socio-economic wellbeing.
- A knowledge of local statutory and non-statutory services to signpost service users.
- Ability to use IT software packages e.g., spreadsheets, word processing, Outlook and PowerPoint
- A clear criminal record check.
This post is open only to women - section 7 (2) of 1975 Sex Discrimination Act applies.
The client requests no contact from agencies or media sales.
Are you looking for a new Challenge?
Do you have experience of working within drug services and with volunteers?
Do you have relevant experience? This might be alcohol or injecting drug use, viral hepatitis or other liver disease. Have you supported anyone who has?
We are looking for passionate, skilled and self-motivated individuals who like to be part of a team but equally can work on their own. The post holders must have a desire to make a difference in promoting hepatitis awareness & liver health among services and affected communities and by increasing access to hepatitis treatment and liver disease care.
This is an exciting opportunity to work in a new project, within an existing team, across the Wessex area.
We are a patient-led organisation, and you will be working in an environment where the patient/service user/client is placed at the centre of all that you do. This post will require extensive travel across the region and the post holder is required to hold a clean driving licence and have their own vehicle for work related travel.
NAPAC is seeking Call and Email Handlers for our support services in Stockport
NAPAC provides the only free national support service for adult survivors of all types of childhood abuse. We offer specialist, confidential support to all adult survivors of any type of abuse, operated by experienced staff and trained volunteers.
We are looking for new colleagues who are empathetic and resilient with a real passion for supporting people through their healing journey. We want our team to reflect the diversity of the people we support, and actively encourage applicants with different lived experience.
NAPAC works closely with the criminal justice and public health sectors. We support survivors to navigate and understand their options with criminal and civil law, and in healing and recovery. Choice is key, and our website provides a lot of free information for survivors and those supporting them.
As a trusted public-health organisation, people use NAPAC’s services to support their overall health and wellbeing, to build and improve their resilience, and to be able to make brave, positive choices every day – including asking for help when they need it.
Those using our services ask for support with a range of concerns, including anxiety, depression, isolation, navigating relationships, dissociative identity disorder, reporting to the police, domestic and sexual violence, boundaries, and complex post-traumatic stress. For many, contacting NAPAC is a first step to recovering from trauma and leading happier, more fulfilled lives.
NAPAC support service often hear from adult survivors that are disclosing their childhood abuse for the very first time, so sensitivity, safety and confidentiality are highly important.
So, if you are someone who is looking to make a real difference in the lives of the people we support by empowering them through emotional support, and understanding, then this job role is perfect for you.
As a support line Call Handler, you will be a key member of our dedicated team, providing emotional support and a safe environment for callers with a wide range of complex issues.
NAPAC offers full training and hands-on support for call handlers with every call they receive. You will use the knowledge and skills you’ve developed through our training to explore issues relating to childhood abuse and it how it effects adulthood and signpost callers to relevant resources and services that can provide more in-depth support. Calls are caller-led, and you will be there to empower each caller to take back control in their lives.
Key Responsibilities:
- Follow confidentiality and safeguarding policies
- Provide appropriate signposting to external services in accordance to callers identified needs.
- Ensuring that key record keeping is maintained to the required standard and contributing to service monitoring requirements
- You will have the emotional resilience to be able to support individuals who may be severely distressed, experienced trauma, and people who may be at risk of harm.
- The ability to think on your feet to support callers who may call during panic attacks or flashbacks
- Excellent communication skills, spoken and written.
- Providing email support to individuals.
- Being flexible in your approach to your work in line with changing and growing needs of the support service.
- To be Caller led and be able to keep your own personal boundaries whilst working in your own unique way.
Salary: £26,520 per annum, pro rata, plus pension and an employee benefits package.
Hours: 17.5 per week (0.5 FTE) to be worked flexibly across the week, in person. Remote and hybrid working is not available for this role.
Contract: One year, with possibility of extension subject to funding.
Closing date for applications: 10am Monday 11 November 2024.
Application is by completion of the NAPAC application form. CVs cannot be accepted.
Interview Date: Shortlisted applicants will be contacted directly. We anticipate holding in-person interviews in the weeks beginning Monday 18 and 25 November, in Stockport.
A job description and application form can be downloaded from our website
Job Title: Referral Co-ordinator, Newham
Salary: £9,956 Actual (£24,890 FTE)
Working Hours: 14 hours Per week (to include
End of Contract:31st March 2025 (extension subject to funding)
Location: Newham office based with some home working
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday.
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, health inequalities, feeding difficulties or poor mental health.
This postholder is the first contact for referrals made into a perinatal programme supporting migrant marginalised women who experience many barriers to accessing maternity care. The role requires excellent communication and the ability to be sensitive, patient and non-judgmental. Responsible for managing an empathetic, integrated and person centred experience for women referred for perinatal support.
Responsible for converting referrals into impactful support, keeping them informed by building rapport, sharing information about the project, providing resources and service details, maintaining ongoing effective communication as required, liaising with health professionals to ensure a joined up approach to service user wellbeing. Keeping referrers and project website up-to-date with service provision, documenting referral procedures and assisting with the sourcing and coordination of baby bundles for clients.
NCT is a charity committed to social justice and Equity and Diversity, believing inclusion is everyone’s responsibility. We believe we all have a collective responsibility to demonstrate our commitment to celebrate diversity, challenge inequality and build an inclusive workforce and environment, so all our people can thrive, and we can best represent and meet the needs of the pregnant women, new parents, families, and communities we serve.
This role is based in a Newham office with some home working
About the Role
Some of the key responsibilities of the role include:
- Making contact with women referred into the perinatal programme, using interpreters as required, sharing information about the service, answering questions and inviting them to attend scheduled groups where further support is offered. Communicating with other team members for support as required.
- Liaising with local health professionals and referrers to maintain strong relationships and clear referral pathways, responding to referrals, keeping referrers up-to-date and ensuring they have a clear understanding of the programme and can make appropriate referrals.
- Ensure all referrals and actions are logged onto the case management software, maintaining activity on the system by regularly inputting data and updating client notes.
- Administrative tasks, including the monitoring of the project email inbox, keeping the project website up to date, managing shared spreadsheets ensuring they’re up-to-date and assisting with the sourcing and coordination of baby bundles for clients
You must have excellent communication skills and be able to build relationships and create a rapport with a wide range of people easily, providing non-judgmental, sensitive communication with clients, using patience and active listening skills. You must be able to confidently prioritise your own work, be highly organised and able to work independently.
The role is 14 hours per week which will need to be worked over a minimum of three working days, one being either a Monday or Wednesday. This is largely a community-based role, working from a project office with some home working.
About you
- Have excellent communication skills and be able to build relationships and create a rapport with a wide range of people. Providing non-judgmental, sensitive communication with clients with patience and active listening skills.
- Have experience of supporting and/or working within marginalised or vulnerable communities and understanding the challenges they face.
- Have resilience when hearing people sharing emotionally difficult circumstances
- Good IT and database skills and excellent attention to detail
If so, please read the job description via our website.
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity. We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Closing date: 29/10/2024
Interviews: Friday 8th November 2024 in person in Newham
Interview format: Will be in person at a venue within Newham. The interview will be a mixture of open and competency-based questions, including a basic IT test.
The client requests no contact from agencies or media sales.
A project supported by PEACEPLUS, a programme managed by the Special EU Programmes Body (SEUPB)
At Verbal we work to ensure that every story matters, using storytelling to enhance the well-being of individuals and communities. We believe that access to storytelling should be universal, helping build a more equal and fair society.
JOB TITLE: LEARNING & DEVELOPMENT OFFICER
REPORTING TO:PROJECT CO-ORDINATOR
ACOUNTABLE TO:PROGRAMME MANAGE
SALARY: £31,346 PER ANNUM
CONTRACT: 36 HOURS PER WEEK
3 YEAR FIXED TERM
LOCATION: DERRY~LONDONDERRY OFFICE
We are seeking a dedicated and experienced Learning & Development Officer to join our team at Verbal for our Peace of Mind projects. This role is responsible for the growth and skill development of our Peer Mentors across the North and the Republic of Ireland. The ideal candidate will evaluate the training and performance of these individuals, monitor and review training content, and ensure that all training initiatives align with our Peace of Mind goals and missions
As Learning & Development Officer your responsibilities include;
-
Design, implement, and manage development programmes aimed at enhancing the skills and competencies of our Peace of Mind Peer Mentors
-
Evaluate the effectiveness of training programs by assessing the performance of Peer Mentors
-
Provide ongoing support and coaching to Peer Mentors across schools that have been part of our Peace of Mind project.
If you are interested in working in an environment where you can truly make a difference in the lives of those you work with, please download the Learning & Development Officer recruitment pack – www.theverbal.co
Closing date for applications is: 01/11/2024 before 12noon
It should be noted that the criteria for this post may be enhanced to facilitate shortlisting.
The Verbal Arts Centre operates a Child Protection Policy.
The Verbal Arts Centre is an Equal Opportunities Employer.
Reporting to the Director of Operations and working closely with the National Leadership Team representative for national events, you will manage the events team to deliver excellent service and event support for all New Wine events. This exciting role involves overseeing all aspects of event production, from content development to logistics and delegate management. You will also be responsible for ensuring that the strategic vision and goals of the events are realised, delivering an outstanding experience for global audiences.
The Events Team exists to support New Wine delegates, volunteers, and staff with the initial planning, coordination, and delivery of all New Wine events held throughout the year. This includes two annual national events, the New Wine Festival and the New Wine Leadership Conference, as well as a number of smaller events such as the Reset Women’s Conference, Worship Nights, and Network Days.
Areas of Responsibility:
Event Team Leadership:
-
Line manage, train, and develop the events team, which consists of 5 individuals (one vacant), 3 of whom are direct reports.
-
Motivate the team, communicating effectively and building relationships internally and externally with key stakeholders and partners.
-
Set appropriate goals and key performance indicators (KPIs), managing them effectively to drive activity and performance.
-
Join the core team in regular meetings, updating and chairing event specific discussions.
-
Coordinating with other departments to rethink processes and strategy.
Event Planning:
-
Manage and oversee the New Wine events calendar to ensure that events are planned in a coordinated manner.
-
Liaise with specific event leadership teams to determine the vision, goals, and requirements for each New Wine event.
-
Set up and chair event planning meetings for national events, monitoring that planning is on schedule and within budget.
-
Support Event Managers in the planning and delivery of smaller events.
-
Manage external consultants and professionals who support with delivery of events including Production Project Manager and Technical Production Manager.
Event Delivery:
-
Ensure compliance with all relevant regulations and standards.
-
Oversee the production, delegate and team experience on-site at any New Wine event. This includes managing the Production Project manager, front desk service team and back-office functions such as ticketing, accommodation, village allocation, telephone and email response, and volunteer team leader oversight and engagement.
Why join our team?
One team: We care about you and invest in our team with training opportunities, quarterly reviews, and flexible working. We are keen for you to flourish here at New Wine, so if you see something you’d like to learn or a skill you’d like to develop, let your manager know!
Workspace: We have moved our office to Work.Life, with our main base being the Liverpool Street branch. Within the building, there are fantastic spaces for meeting, networking and coworking, as well as free coffee and events, breakfasts and well-being activities for us as members.
Healthcare: We are pleased to have recently launched Vitality Healthcare for team members who work more than 15 hours a week.
Events: Joining New Wine has exciting opportunities as we head to our two main events, the New Wine Leadership Conference and the New Wine Summer Festival. Depending on your job role, there may be other opportunities to head to site, but you will be invited, and arrangements will be made in advance. Specifically, at our two main events, we will look after you so you can do your job to the best of your ability. We also make sure TOIL is accrued so that you can rest to the best of your ability too!
Prayer Days: Your physical, mental, and spiritual health are incredibly important to us. While onsite at our events and throughout the year, we make sure to honour Prayer Days.
Pension: After completing three months and passing your probation, you will be automatically enrolled in the New Wine pension scheme. As part of the scheme, we will contribute 10% of your salary. This scheme does not require any contributions from you. However, if you would like to make additional contributions, you can arrange this with the Finance Manager.
Find out more about individual specification and working patterns by downloading the job description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Centre Administrator
£28,000 p/a + cost-of-living increase (pending), full-time 35 hours per week, plus excellent benefits and opportunities for progression
Did you know that there may be over 20,000 Sutton residents who care, unpaid, for a family member or friend who is sick or disabled due to a physical, mental health or substance misuse issue? Sutton Carers Centre works in partnership to help improve and maintain the quality of life for these Young and Adult Carers living, working, studying or caring in the London Borough of Sutton.
We are looking to recruit to a key and rewarding role in our charity. The members of our team are highly skilled, passionate and committed, so we are looking for an experienced administrator who can support them. The successful candidate will be skilled in office administrative functions, to ensure the delivery of an efficient, friendly and smooth-running Centre as well as office co-ordination and support services. The post-holder will have experience of developing, maintaining and improving systems in an office environment. The post-holder will also oversee reception functions, including the support of the administration and reception volunteers.
You also will have excellent IT, literacy and numeracy skills and be able to express yourself well in person and in writing. The successful candidate will be positive, empathic, creative and boundaried in their ability to work alongside Carers as well as our colleagues and partners, in helping Carers maintain their own health and wellbeing alongside their caring roles.
Sutton Carers Centre is committed to safeguarding and promoting the welfare of adults and children and expects all staff to share this commitment. This post is subject to a satisfactory enhanced DBS and other appropriate checks.
We value the diversity of our teams and are looking for talented people from all backgrounds to join us. We particularly encourage people who are black, from other minoritised ethnic or refugee groups, or from LGBTQ+ communities to apply. Men are currently under-represented in our team as well. We also seek applicants with personal caring experience as well as welcoming applications from people with lived experience of mental health issues.