It Support Manager Jobs
Are you looking for a role where you can work flexibly and choose from of a variety of working hours that suit your needs?
About the role:
Whether you are looking to work, days, evenings, nights or weekends only; we may have something perfect for you. We are looking to increase our current pool of Locum Bank Workers, in order to meet the needs of our services and our future development plans.
We can offer you experience in the following areas:
- Accommodation services for Adults and Young Persons
- Floating Support services
- Refugee Resettlement
- Ex-offenders
- Mental Health Services
- Women's Specialist Services
We have opportunities available, to work in our accommodation services across a variety of London boroughs. Shifts are available across all London boroughs, or if you prefer a particular London borough, we can offer shifts that are more localised.
As a Locum Bank worker, you will provide effective day to day shift cover that supports the aims of our Projects and encourages the full participation of our clients. The shifts could be in our Accommodation services, Floating Support services, Refugee resettlement services or in our ex-offenders pathway. You will also take part in all aspects of the daily running of the Projects, including working with our clients in line with their agreed support plans.
You will also be comfortable working within a strengths and recovery framework (training provided) and ensuring that all aspects of your work, are delivered to the highest standards, and are fully compliant with organisational values and contractual requirements.
In return we will provide you with an online and project specific Locum induction and core e-learning (Fire Safety, Safeguarding Adults & Children, Data Protection, Equality, Diversity & Inclusion) to equip you with the tools to successfully carry out your work practice.
Early shifts: 8am - 3:30pm/4pm and /or Late shifts: 3:30pm - 10:30pm and /or Night shifts 9.30pm/10:00pm- 7.30/8am- available.
Pay range: £13.15 - £14.49 per hour. All Locum shifts are paid at base £13.15 per hour rate unless a higher rate with additional case working responsibilities is agreed with project manager.
About you:
- An understanding of working with vulnerable people and the ability to assist them with a range of practical and social tasks.
- Ability to deliver a quality customer focused service and adapt your approach to the needs of clients and the service.
- Sound I.T and numerical skills
- A flexible, resilient and thoughtful approach to your work - being able to respond positively to challenges, be reflective, self-motivating and creative.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 10,000 lives every year across all 32 boroughs.
This is an opportunity that you can develop in a way that fits for you: either use your skills to work flexible additional hours outside of other personal or work commitments or work more regular hours as a way into a permanent role. Either way, the minimum we expect is reliability in working when you agree to and to work in line with our values and strengths and recovery framework.
Join us in creating a brighter, more hopeful future for individuals in need.
Single Homeless Project is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces. We are also Disability Confident Committed and are IIP Silver accredited.
Important info:
Closing date: Sunday 27th October at Midnight
Interview date: Week commencing 11th November via Microsoft Teams
This post will require an Enhanced DBS check to be processed for the successful applicant.
Preventing homelessness, transforming lives.
The client requests no contact from agencies or media sales.
NAPAC is seeking Call and Email Handlers for our support services in Stockport
NAPAC provides the only free national support service for adult survivors of all types of childhood abuse. We offer specialist, confidential support to all adult survivors of any type of abuse, operated by experienced staff and trained volunteers.
We are looking for new colleagues who are empathetic and resilient with a real passion for supporting people through their healing journey. We want our team to reflect the diversity of the people we support, and actively encourage applicants with different lived experience.
NAPAC works closely with the criminal justice and public health sectors. We support survivors to navigate and understand their options with criminal and civil law, and in healing and recovery. Choice is key, and our website provides a lot of free information for survivors and those supporting them.
As a trusted public-health organisation, people use NAPAC’s services to support their overall health and wellbeing, to build and improve their resilience, and to be able to make brave, positive choices every day – including asking for help when they need it.
Those using our services ask for support with a range of concerns, including anxiety, depression, isolation, navigating relationships, dissociative identity disorder, reporting to the police, domestic and sexual violence, boundaries, and complex post-traumatic stress. For many, contacting NAPAC is a first step to recovering from trauma and leading happier, more fulfilled lives.
NAPAC support service often hear from adult survivors that are disclosing their childhood abuse for the very first time, so sensitivity, safety and confidentiality are highly important.
So, if you are someone who is looking to make a real difference in the lives of the people we support by empowering them through emotional support, and understanding, then this job role is perfect for you.
As a support line Call Handler, you will be a key member of our dedicated team, providing emotional support and a safe environment for callers with a wide range of complex issues.
NAPAC offers full training and hands-on support for call handlers with every call they receive. You will use the knowledge and skills you’ve developed through our training to explore issues relating to childhood abuse and it how it effects adulthood and signpost callers to relevant resources and services that can provide more in-depth support. Calls are caller-led, and you will be there to empower each caller to take back control in their lives.
Key Responsibilities:
- Follow confidentiality and safeguarding policies
- Provide appropriate signposting to external services in accordance to callers identified needs.
- Ensuring that key record keeping is maintained to the required standard and contributing to service monitoring requirements
- You will have the emotional resilience to be able to support individuals who may be severely distressed, experienced trauma, and people who may be at risk of harm.
- The ability to think on your feet to support callers who may call during panic attacks or flashbacks
- Excellent communication skills, spoken and written.
- Providing email support to individuals.
- Being flexible in your approach to your work in line with changing and growing needs of the support service.
- To be Caller led and be able to keep your own personal boundaries whilst working in your own unique way.
Salary: £26,520 per annum, pro rata, plus pension and an employee benefits package.
Hours: 17.5 per week (0.5 FTE) to be worked flexibly across the week, in person. Remote and hybrid working is not available for this role.
Contract: One year, with possibility of extension subject to funding.
Closing date for applications: 10am Monday 11 November 2024.
Application is by completion of the NAPAC application form. CVs cannot be accepted.
Interview Date: Shortlisted applicants will be contacted directly. We anticipate holding in-person interviews in the weeks beginning Monday 18 and 25 November, in Stockport.
A job description and application form can be downloaded from our website
We are looking for experienced practitioners who are qualified to level 3 in childcare or a related field and have a passion for working with families to help them achieve their best outcomes.
Job Purpose: To provide focused 1-1 and group family support for families with children and young people aged 0-19 years old (up to 25 years for young adults with additional needs). This will be delivered either at the Family Centre, out in the community or in service users’ own homes. The post holder will be required to work with families as a lone worker. All services provided will support the delivery of the Family Support Specification, which aims is to enable children and families to achieve and improve outcomes.
Hours of work: Monday to Friday 9am-5pm. Flexible options available.
Location: Horley or Epsom Down Family Centre, with travel around RBBC
Annual leave:Five weeks plus bank holidays (pro-rata for part time workers) Holidays increase after two years’ service to a maximum of six weeks after six years’ service. (pro-rata for part time workers)
The holiday year runs from 1 April to 31 March each year.
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking available at all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing date & interviews:
Closing Date : 4th November2024
Interviews: 11/12 th November 2024
Main Responsibilities:
- Manage a case load working in partnership with agencies to provide integrated and planned interventions, giving advice, information, and practical and emotional support to families.
- Undertake direct work with children and their families who are assessed as requiring help and support, both at the Centre, community and in the home environment for emerging need and targeted services, offering timely support and interventions to address identified needs.
- Provide support for the family, using a variety of interventions including motivational interviewing, solution focused approaches and accredited parenting strategies.
- Deliver 1:1 evidence-based parenting programmes of support to achieve best outcomes for families and priority groups and record observations on electronic systems to the agreed standard and within agreed timescales.
- Plan, deliver and evaluate targeted services within the Family Centre and community venues.
- Deal effectively with challenging situations and the ability to be proactive to motivate and create change with complex family situations.
- Convene, chair, and minute-take for multi-agency meetings as appropriate.
- Maintain accurate records including use of the Early Help Management System (EHM) of all interventions and communications, including Early Help assessments, plans, chronologies, reviews, and outcomes electronically; share information with other professionals as appropriate (with consent).
- Coordinate and facilitate TAF/TAC meetings and provide precise information.
- Develop community knowledge and links for the benefit of children, young people and their families and the wider family support service.
- Use the various IT systems and programmes to log families progress which includes the Early Help Management system and Outcome Star records.
- Work at various locations throughout Reigate and Banstead or Mole Valley.
- Work alongside other YMCA East Surrey Children and Young People managers and staff to share good practice.
- Ensure YMCA East Surrey’s policies and procedures are followed at all times, including safeguarding, health and safety.
- Any other duties are required to be performed within the grade and renumeration of the role.
- Ensure that all activities demonstrate the values and culture of YMCA East Surrey.
- YMCAES is committed to safeguarding and promoting the welfare of children and young people/adults at risk. This role will require an enhanced DBS disclosure. We require postholders to understand and demonstrate this commitment and attend any required training
Our Credit and Performance team are looking for someone who’s experienced in assessing funding applications to become the new Credit and Performance Manager in Birmingham (other Trust centre locations could be considered).
You will be serving young people, colleagues, funders and partners by focusing on adding value thereby supporting young people to launch a viable and sustainable business. Which helps the Trust achieve its vision of giving every young person the opportunity to succeed and helps drive our business model through effective allocation and utilisation of our and funders’ resources.
You will be working for young people, and their businesses, as they are at the centre of our decision making. With the aim is to drive performance and quality across our Enterprise programme. You will challenge, empower, and enable colleagues to provide consistent and fair support to young people.
Equal Opportunities
Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).
Safeguarding
The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Badur Foundation is an independent foundation supporting grassroots charities and social enterprises. The Foundation works across four countries (UK, Hungary, Malta, Laos) and focuses on tackling poverty, inequality, and environmental challenges. In each country, our support is adapted to take account of the local context. Our projects are diverse and current projects include protecting, restoring, and regenerating nature in Malta and a project to increase access to nature for children with disabilities.
This is a newly created Finance Manager role where you will be responsible for the daily operations of the charity to ensure that all aspects of the finance function operate successfully. You will support both internal and external stakeholders with finance-related matters and will have direct exposure to working with the board.
Key Responsibilities:
- Preparation of accurate and timely monthly management accounts
- Cash monitoring and reporting
- Prepare/assist with the preparation of financial statement and supporting schedules
- Preparation of quarterly sales invoices
- Oversight of bill payments
- Process and post-nominal ledger month-end journals
- Provide finance support to the wider team
- Provide finance support to the facilities manager in all aspects of managing the office building
- Managing the service charge account for the office building
- Running the monthly payroll including liaising with payroll providers
- Preparation of VAT returns
- Assisting with the preparation of the finance update for the quarterly board meeting
- Act as a point of contact with banks, service providers, and suppliers
- When required liaise with the external auditors, ensuring that timescales are communicated and agreed, and the auditors’ requirements are met to ensure timely completion of their work
Skill set required
- Qualified Accountant CA/ACA/ACCA/CIMA or qualified by experience
- Strong management accounting and bookkeeping experience
- Experience working in a similar role, ideally within a small company environment
- Self-starter who works proactively and independently
- Good organisational skills and ability to plan and prioritise work
- IT literate with strong Excel skills
- Experience using accounting software, QuickBooks advantageous
- Interest in or experience of working in the charity sector
This is a part-time role of 30 hours per week with flexibility to work these hours across either 4 days or 5 shorter days. The office is located in Goodge Street, London and there will be the expectation to be in the office approximately 22 days per week.
Please note all applications will be sent to our recruitment agency partner, JasperRose. Please get in touch with JasperRose if you require further information.
Are you driven by the desire to create lasting change for vulnerable communities? Zetetick Housing is looking for a dynamic and strategic Business Development Manager to deliver results in expanding our network, services and impact. In this role, you’ll do more than secure partnerships—you’ll build vital relationships that open doors, develop initiatives that transform lives, and drive business growth in alignment with our mission. With a strong sales background, you will have a focus on fostering long-term success, and be at the heart of a team dedicated to making a difference.
We offer a competitive salary, flexible working conditions, and an environment that supports both your professional and personal growth. Be the catalyst for change—apply today and help us expand our reach more people, and help more families.
From flexible working, health awareness and support for our staff through training, 25+ days holiday and much more we do our best to ensure everyone is able to work in a supportive, dynamic and engaging workspace. We are fuelled by our Bedrock values that encourage growth and development through kindness and social responsibility.
Job Purpose:
Zetetick Housing is entering a new stage of growth, and we are looking for an experienced business development professional to drive forward a new team of focused, friendly and determined individuals to help our organisation grow. You’ll be looking for an opportunity to bring your ideas and experience into and you will lead both digital and community development functions with a focus on generating growth and sustainability for the organisation. You’ll be out on meetings, enjoy telling people about what we do – and bringing on board new partners in property and our local community creating value, raising brand awareness, income and aligning with our mission.
Key Responsibilities:
- Lead the team with an understanding of how you are contributing to the organisation’s strategic goals.
- Gain awareness of our vision, mission, and core service model, and be a brand expert on us when asked any question either out and about, on the phone, or using that knowledge when writing sales copy.
- Estate agent partnership growth: Working to establish us further as a go to for local estate agents across our area of operation.
- Educating our local authority partners: You’ll drive the team to build up awareness with our partners in local authorities by getting in front of social care, and housing teams to tell them all about why we do what we do.
- Collaboration is key: Work closely with the fundraising manager, housing, and finance teams to ensure that our key messages are joined up.
- Stakeholder Management: Manage relationships with key stakeholders, including landlords, estate agents, service providers, and major community partners, ensuring long-term collaboration and mutual value.
- Innovation and Growth: Share your ideas, research, insight and understanding in supporting the departments continual improvement.
- Reporting accurately on the team’s performance. The team will be measured on number of relevant meetings, presentations and new partnerships bought on each quarter.
- Be prepared to commit to ad hoc tasks across the organisation on occasion. Everyone at Zetetick is expected to conduct Homeliness visits and contribute to work at times that is not exclusive to their job description.
About You:
You are a dynamic, relationship-driven professional who thrives on building meaningful partnerships and driving growth. You understand the importance of building strong, lasting connections that contribute to the long-term success of Zetetick Housing. Your ability to stay focused while managing multiple projects and priorities is one of your strengths, and you excel in fast-paced environments where flexibility is key.
You are a clear communicator, able to articulate ideas and proposals confidently to different audiences, whether presenting to senior leadership, partners, or community members. Most importantly, you bring a positive, resilient attitude to everything you do, maintaining composure and focus even under pressure.
To provide and maintain specialised quality homes, not just housing. To empower choice and deliver dignity to all we work with.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our prior Program Manager has moved up to the role of Chief Programs Officer on our executive team. As such, we are looking for a deeply impact-motivated Program Manager to run our flagship Charity Entrepreneurship Incubation Program. In this role, you will train, advise, and pair exceptional potential founders through a twice-annual, two-month training program. This culminates in supporting the founders through a seed fundraising round and the launch of new charities delivering exceptionally cost-effective programs at scale across global development.
Our program has incubated more than 40 new charities over the past five years, with many receiving recognition from charity evaluators such as GiveWell and Animal Charity Evaluators as field-leading organisations.
IMPORTANT: This is a summarised version of the job advert for CharityJob's purposes. Clicking 'Apply' will take you to the complete and detailed version on our website, where you'll also be able to apply.
ABOUT THE ROLE
The Charity Entrepreneurship Incubation Program is a twice-a-year intensive training program enabling cohorts of 8-16 exceptionally talented international entrepreneurs and nonprofit professionals to launch outstandingly cost-effective, evidence-based new nonprofits in the space of two months.
The program chiefly consists of a twice-annual sequence.
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Preparing the upcoming cohort and running the initial book club where participants deep dive into our handbook and the recommended idea reports
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The two-month program itself, which includes a 2+ week in-person section and consists of training and coaching participants to select co-founders and ideas
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Post-program support to the new founders, providing ongoing guidance and facilitating connections with our networks of mentors and alumni.
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Evaluation and improvement work for the program itself, and the post-program support and evaluation plus improvements period. In between, the team
The Charity Entrepreneurship Incubation Program team chiefly consists of ~two FTE preparing and running the program and interacting regularly with the recruitment team (for finding and selecting the ideal program candidates), the research team (for selecting and adapting the ideal charity ideas for the program participants), and the operations team (for supporting the incubated projects immediately upon launch through the program). This role reports to Samantha, our Chief Programs Officer, and works closely together with Steve, the second Program Manager who focuses mostly on participant training and coaching.
SPECIFIC RESPONSIBILITIES
The exact %s of these will depend on what will be most impactful and the interests and skill areas of the successful candidate, but will likely look something like this:
Direct Program Management - 40%
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During the preparation phase:
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Clearly and proactively managing timelines and communications with internal staff, external partners, and program participants
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Improving systems such that running the program becomes more efficient and effective round over round
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During the program phase for 8 weeks twice a year (February to March and August to September):
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Facilitating training sessions - discussions, presentations, workshops - with participantsbased on best practices
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Providing key feedback on participant project work on short timelines, including on materials such as cost-effectiveness analyses, geographic assessments, theories of change, budgets, pilot plans etc.
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Mentoring participants directly in 1:1 calls and chats
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Guiding participants through two intense in-person weeks in our London office, including in their co-founder and charity idea testing and decisions
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Towards the end and immediately following the program:
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Helping participants develop our raw researched top nonprofit ideas into organisations ready to implement a first pilot within mere months of graduating
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Advising participants on key decisions regarding their charity and providing encouragement and support to get their project proposals across the finish line in time for the seed network funding circle to award seed grants
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Connecting graduates with suitable mentors from our network and identifying, engaging, and onboarding new mentors
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Alumni/Community Management & Development - 40%
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Identifying, championing, and, where suitable, delegating post-program support initiatives that would improve charity outcomes (e.g., speed, likelihood, and size of impact)
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Creating opportunities for connection, collaboration, and cross-learning of our growing alumni and extended community
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Managing a growing extended community of mentors, advisors, and service providers that could support our charities at different stages of their development (e.g., seed, pilot, scale-up, external evaluation)
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Managing shared digital knowledge and communication bases like our resource hub and 300+ member slack community
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Evaluating opportunities and focusing on the most impactful ones
Program Improvement / M&E - 20%
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Carrying out and improving our internal program monitoring & evaluation:
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Collecting and assessing feedback from participants and alumni
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Prioritising areas for improvement
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Brainstorming and deciding on solutions
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Implementing or delegating improvements
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Identifying priority gaps in program curriculum and structure based on M&E, proactive research, and later charity outcomes
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Designing or adapting existing content, including applied projects, workshops, or written material, to support program goals
FUTURE GROWTH TRAJECTORIES
This is a senior role within AIM, but future growth and expertise development trajectories for excelling hires could look like:
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Focusing on charity strategy development and advising: a hire with more experience and expertise in launching, piloting, and scaling could play a more active hand in revamping our content and mentoring charities on their strategies from the outset; i.e. advising closely on plans, giving more feedback on early project plans, mentoring directly post-program, etc.
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Leaning into building out a thriving alumni ecosystem: optimising our post-program coordination, expanding our partnership work, spending more work on post-program content and community, coordinating our networks of alumni and mentors, creating digital/in-person events, and other strategies to help our charities and their staff reach & expand their potential
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Becoming an expert in M&E: playing a heavier role in the impact assessment & optimisation of Charity Entrepreneurship as the key impact arm of AIM. This would involve more collaboration with our research and recruitment teams to improve our systems and feedback loops, and/or our M&E specialist working to create early internal evaluations of our charities and later external evaluations
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(At some point) going through our Charity Entrepreneurship Incubation Program themselves as a participant, bringing all the built skills and expertise to bear in their own nonprofit
ABOUT YOU
The role is most suitable for a mid-level professional (3-5+ years of experience) with a background in running programs or nonprofit organisations. An ideal candidate may bring experience in launching and implementing new or early-stage programs or in conducting earlier stage intervention research or monitoring & evaluation work, particularly in LMIC contexts. The applied experience will be invaluable in training, pairing, and advising the next generations of incubatees who are aiming to launch some of the most impactful nonprofits in the world.
We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.
THE IDEAL CANDIDATE
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Personality traits:
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Conscientious and organised
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Has a bias toward action
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High emotional intelligence
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Calm under pressure when others around them may feel stressed out (i.e. program participants making important decisions)
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High standards and a constant desire to improve
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Excited to ruthlessly focus on only the most effective tasks
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Highly collaborative, low personal ego
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Keen to give and receive feedback
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Quick and self-driven learner
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Excited to advise and learn across a range of cause areas and interventions (global health & development, animal welfare, policy…)
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Competencies / abilities:
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Highly organised and autonomous, able to run projects with many moving and constantly changing parts from start to finish and call in external input or support where needed
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Generalist, with a good balance of “people” and “project” skills
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Can sensitively deliver critical feedback and nudge participants into more impactful directions while leaving them feeling optimistic and motivated
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High cultural sensitivity (our participants are from all over the world) and ability to flexibly communicate with a wide range of stakeholders (e.g., potential candidates, mentors, funders)
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Able to analyse and synthesise information from a range of quantitative and qualitative sources (e.g., putting together ideal co-founder pairings on the basis of numerical information from surveys and program project performance ratings plus qualitative information from 1 on 1s)
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Experience / technical skills:
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Interest in and knowledge about the charity sector and a sense of key factors that make organisations successful
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Deeply results-focused and impact-minded
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Some prior experience with interventions and sectors from our key cause areas of global health & development, animal welfare, and policy, or occasional exploratory cause areas (e.g., biosecurity and meta charities)
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Has some basic familiarity with a range of sources of (especially empirical, quantitative) evidence and can (learn to) both teach and advise on them
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Desirable Skills and Experience Include:
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Experience delivering programs in nonprofit or government settings, ideally in LMICs
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Experience in founding or working at early-stage organisations
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Foundational (empirical, nonprofit) research literacy
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Basic quantitative and spreadsheet skills
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Knowledge of Global Health & Development and/or Animal Welfare and/or the EA space and an existing network in one or more of these
WHAT WE OFFER
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A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff
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High levels of intellectual challenge, autonomy, variety, and learning on the job
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An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community
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Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals
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A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density
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Significant opportunities to attend events and conferences to represent AIM, including international travel
BENEFITS
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A flexible working schedule, 30 paid days off per year, and unlimited sick leave
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UK visa sponsorship, if needed, as well as support with moving costs if relocating to London
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An annual costs-covered retreat to bring our whole team together to celebrate our achievements
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A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals
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Parental, dependents, and compassionate leave schemes
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A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension
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We are open to discussing specific personalised perks or benefits that may enhance your work experience
APPLICATION PROCESS
Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.
Applicants will be asked to complete the following stages:
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Submitting our general application form (30 minutes to 1 hour),
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A general test task (2-3 hours) with the top 10 to 30 candidates,
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An initial interview (15 minutes) with the top 10-20 candidates,
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A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,
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A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.
We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.
We help you find and transition to a high-impact career with comprehensive support, removing barriers and accelerating your journey to maximize good.
We are looking to grow the capacity of our church leadership to support church growth, as we both develop our base within the new Osney Mead Innovation Quarter and expand our activities across the city.
We see Operations as a key ministry in the life of the church. Our existing church Admin Team covers events, communications, volunteer coordination, data handling and safeguarding administration, whilst management roles have generally been held by pastoral staff. In appointing an Operations Leader, we are seeking someone “well respected, full of the Holy Spirit and wisdom” (Acts 6:3), whose managerial skill will release other leaders to focus on pastoral ministry.
The Operations Leader will work with our senior leaders to build and run systems that support church growth, and will be responsible for:
- Cultivating a culture in which volunteers thrive
- Leading on finance, governance, HR and compliance
- Use and development of our building
- Oversight of church admin team
This is a key role in our church life and requires a vibrant Christian faith and a passion for our church’s mission. It also demands strong people skills and the ability to ensure strategies and plans are executed in a timely and thorough manner.
Key relationships
Your primary team will be our church Core Team. You will work each week with Steve and Bev Jones, other pastors in the church and the Admin Team.
You will also work closely with the board of The Kings Centre Ltd, Trustees, our charity’s Operations Director and a range of volunteers in the local church.
Specific duties
Development
1. Implement systems to support and sustain excellent volunteer service
2. Osney Mead project: liaise with consultants and key stakeholders, establish project brief; project manage development of a business plan
Governance
3. Report to governance teams within the charity: producing reports on risk management, statutory and policy compliance
4. Chair the board of The King’s Centre Ltd (a wholly owned subsidiary of our charity)
Resources
5. Manage church finances: setting a growth budget, controlling spend, generating income, ensuring routine tasks are done effectively
6. Oversee HR (recruitment, annual reviews, improving culture of performance)
7. Oversee IT and AV systems
8. Management of data
Relationships
9. Participate in Core Team and whole church staff meetings
10.Line-manage ‘Admin Team Leader’ and oversee admin team
The client requests no contact from agencies or media sales.
37.5 hours per week / Permanent / working Monday to Friday 9am-5pm, based onsite in Horsham and will cover Transitional services across Horsham, Crawley, Burgess Hill and Worthing. It is essential that you hold a current driving license and have access to a car for this role.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
YMCA West Sussex Transitional Housing provides safe, secure accommodation for young people aged 18-25, who have been, or are at risk of homelessness. Our staff team comprises of Supported Housing Support Workers, Housing Mobile Night Workers and two Supported Housing Managers. We offer a support package alongside the accommodation to actively encourage residents into education, training, employment or voluntary work.
In delivering the role, you will work with the Deputy Supported Housing Manager and the wider housing team to provide effective day to day management of our transitional accommodation service. You will have your own caseload of residents, working creatively and effectively alongside young people to develop their assets and talents and to acquire the skills they need to live independent and fulfilling lives. You will contribute to the smooth and safe running of the service by providing consistency and reliability. You will have a calm, yet assertive manner, being able to handle potentially difficult situations. You will also support young people to safeguard themselves against abuse and risk. There will be times when lone working will be a requirement for this role.
ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people and will be able to actively encourage residents into education, training, and employment.
Ideally, you will have knowledge and experience of working with young people, knowledge of housing and welfare benefits, along with an awareness of all aspects of safeguarding. You will already be a team player but also able to work on your own initiative, along with clear verbal and written communication skills, good IT skills.
We believe every young person has the right to discover their potential.
The client requests no contact from agencies or media sales.
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This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Senior Data and Innovation Manager
Location: Hybrid work with 40% from Breaking Barriers’ offices in London, Manchester or Birmingham
Salary: £43,500-£47,500 (London) or £42,000-£45,500 (Manchester and Birmingham)
Hours: full-time (37.5 hours per week), part-time considered (minimum 30 hours per week)
Contract: Permanent
Overall purpose
Reporting to the Director of Finance and Operations initially, the role holder will have technical leadership and overall responsibility for managing the Data and Innovation team. This team helps Breaking Barriers maximise the value of its data, by conducting analysis and managing the CRM (Salesforce) and related software.
The team works across all areas of the organisation to improve processes, unlock efficiencies through automation and generate insights from data. They ensure that data is utilised to inform any innovations or refinements to our services.
The successful candidate will be an entrepreneurial manager with a high level of data literacy. We are looking for someone strategic, highly organised and a strong people and team manager. They will be confident at communicating data in a variety of ways to a large range of audiences, identifying key take-aways and the broader implications of the findings on our clients and programming. They will also be able to train others in key data analysis and communication skills.
Breaking Barriers is a fast-growing organisation, the ideal candidate will embrace the challenge of growing the team and Breaking Barriers’ data presence externally.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Which location you are applying for
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Thursday 24th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
A fantastic charity providing services to unpaid carers are looking for a Senior Service Manager, based in Surrey.
Location: Leatherhead in Surrey, with some working from home and within the community across Surrey
Salary: Circa £32,000
As Senior Service Manager, you will direct the strategic requirement, operational care standard and continuous improvement of services to the charity’s clients, the unpaid carers, across Surrey.
Key responsibilities include:
- Managing the Service Managers – ensuring operational excellence and compliancy within your allocated sector
- Collaborating with the other Senior Service Managers to execute strategic visions at the direction of the Head of Care Operations & Registered Manager
- Continuously aspiring to revolutionising the care and support provided to clients
- Providing expert leadership around Safeguarding Concerns and being a role model for
- other members of the operations management team
- Monitoring service provision - ensuring gaps and under contract hours are resolved and resources are being maximised with regards to impact on overall delivery of hours.
- Co-producing and implementing strategic plans for the delivery of care services for unpaid carers in alignment with the business plan.
The successful candidate will have a Care Certificate and knowledge of CQC regulations and Health Care Act and an ideally an NVQ Level 3 or 5 in Health and Social Care (or the willingness to commence in this qualification with 3 months).Previous line management experience, ideally in a care setting, including rostering and completing observations and supervisions is key, as is a good level of IT literacy, including proficiency in Microsoft Office software (Word/Excel) and the ability to learn to use other digital platforms and software. Crucially you must have the ability to demonstrate dignity and respect for adults and children with care and support needs and have a thorough understanding of the needs of unpaid carers.
CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Job Title: Hackney Service Delivery Manager
Salary: £ 32,000 FTE
Working Hours: 28 - 35 hours Per week -Pro-rata rate
Contract: Fixed Term contract until 30th September 2025
Location: Hackney Borough Based with some home working
Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual
leave plus 8 bank and public holiday.
About us at the NCT
A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.
Our Hackney Parent Support project is commissioned by Hackney Council, to offer infant feeding support across the region in both community and hospital settings and parenting courses for families throughout the Hackney region. The support is delivered by staff and volunteer peer supporters.
We are seeking a capable service delivery manager who is passionate about supporting parents and infant feeding to lead this project. This role is community-based and will include travel across the Hackney region with some homeworking (expenses will be reimbursed).
About the Role
You will be responsible for managing the parent support project in its entirety across the region. Some of the key responsibilities of the role include:
· Leading on perinatal peer support across the region.
· Managing the project staff team.
· Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all services are accessible and inclusive.
· Engaging with communities through networking with other local organisations.
· Report progress on project status, timelines and delivery against key performance indicators.
· Participate in local perinatal networking/task and finish projects, so that the programme is an integral part of the local perinatal and infant feeding provision landscape and is able to advocate for and chaperone perinatal service users at a strategic level, raising the profile of NCT’s perinatal offer locally and nationally.
You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.
Being able to make decisions and respond appropriately to our commissioners, staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word, and Excel – and you must have good attention to detail.
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires lived experience of breastfeeding. The training can be undertaken within your working hours. There will also be training on the EPEC (Empowering Parents, Empowering Communities course) provided by South London and Maudsley NHS Foundation Trust.
The role is between 28 - 35 hours per week which will be predominantly Monday to Friday within the working day, however, will include occasional evening and weekends. This is a community-based role travelling across Hackney borough, with some home working.
About you
· Are you willing to undertake our Peer Supporter training? (Requires lived experience of Breastfeeding)
· Can you work at pace and juggle a number of different priorities?
· Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?
· Do you want to join an amazing Charity that supports parents across the UK?
· Would you like to be part of an amazing team of passionate staff?
If so, please read the job description atatched.
What we offer
We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.
We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process.
We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability.
The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.
Please apply for the role via our website.
Closing date: 12 noon on 04/11/2024
Interviews: Monday 11th November 2024
Interview format: In person interviews to be held on Monday 11th November, the TBC venue within Hackney. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The main purpose of this role is to support the development of the champions network through the development of relationships; exceptional communication; logistical management and administration. You will also support the wider Starlight Team, especially fundraising and marketing, with health professional and family stories that can engage supporters across all media and inspire the public to donate to Starlight. You’ll take the lead on creating opportunities for visits to healthcare settings where possible and appropriate. You’ll help with the facilitation and delivery of meetings, training sessions and webinars. You will also contribute to the development of our Health Play Awards, which have rapidly become recognised as the highest accolade for play professionals in healthcare.
You will report directly to the Play Professional Development Manager.
The client requests no contact from agencies or media sales.
No one should feel alone when diagnosed with primary bone cancer (PBC). The Bone Cancer Research Trust strives to provide a supportive network for all PBC patients to limit their feelings of isolation and anxiety. Given the rarity of the disease, many patients have never heard of it before they are diagnosed, and therefore access to reliable information is hugely important. The Bone Cancer Research Trust are the only charity to provide detailed information on all types of primary bone cancers and tumours. Our information has also won a British Medical Association award.
The Health Information and Content Manager will be responsible for the charity’s information provision, ensuring it is relevant, evidence based, accessible and meets the needs of everyone affected by primary bone cancer. Leading on both the maintenance of the formal production process and the development of new resources across different formats, including video and webinar content.
This is an exciting opportunity to work with a range of stakeholders, including primary bone cancer patients, their families and friends, healthcare professionals and researchers to ensure that every patient facing a diagnosis has access to the information they need and in a format that they can easily understand and use.
Our mission is to save lives and improve outcomes for people affected by primary bone cancer through research, information, awareness and support.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Employment Services Manager (West Midlands)
Location: Birmingham– hybrid working, with a minimum of 2 days a week in the office.
Salary: £35,000 - £39,000
Hours: 37.5 hours per week, with occasional evening or weekend work (TOIL provided)
Contract: Permanent
Language Requirements: Fluent in English
Overall purpose
Your primary responsibility will be to lead Breaking Barriers’ employment programme in Birmingham and the West Midlands, and support the Senior Employment Services Manager and Director of Services in ensuring high standards of quality and efficiency in the support we provide to clients.
Working closely with the Senior Employment Services Manager, you will take ownership of delivery within this region and lead on the delivery of the contract, including maintaining effective external stakeholder relationships and providing accurate and timely reporting. You will line manage and support a team of Employment Advisers (“Advisers”), enabling them to provide high-quality support to clients and coordinate the day-to-day operational activity which keeps our programmes running.
You are a highly organised and effective worker who knows when to adopt a creative approach and when to follow the established process. You will have an empathetic manner, be willing to go the extra mile to support clients and be proactive in looking for ways to improve our service. Lived experience would be helpful but is not essential.
In addition to exceptional people skills, you will be a strong communicator and possess meticulous attention to detail. You will be confident working autonomously, helped by excellent time management skills and the ability to prioritise and cope with interruptions.
You should have at a demonstrable track record of transferrable work experience in coordinating service delivery, projects or programmes, or another relevant field. Equally important is a demonstrable commitment to working with marginalised populations who face barriers to employment, particularly refugees. A strong interest in employability support and experience delivering employment programmes or careers advice would be a strong advantage.
For our part, we offer a strong team environment, where your ideas and drive will be welcomed and where you as an individual can make a real difference in people’s lives.
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Which location you are applying for
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Thursday 24th October. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.