It Support Jobs

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

The Fundraising Officer - Events role sits in the Events team. This team is responsible for a portfolio of third party organised sports events - such as London Marathon, Tough Mudder, Cardiff Half and skydives - that will raise more than £4.5 million in the next financial year.

The Events team is a part of a wider Community, Events and Products Fundraising team. Our vision is to engage, grow and inspire a community of passionate fundraisers to power the fight for mental health. Because together, we can change lives.

You'll play a pivotal role in the Community, Events and Products Fundraising team's strategic objective to sustain and improve the portfolio to raise £12.9million by March 2026

This is a 12 month fixed term contract to cover a secondment.

Key duties and responsibilities

The post holder will:

-Steward event participants; this could include undertaking welcome calls, sending supporter communications, providing ongoing fundraising support, following up non-payments, personalised thanking, and supporter surveys. This can be done across a range of channels including mail, email, and telephone, online and face to face.

-Attend events to help enhance our supporters experience and deepen their relationship with Mind.

-Work with the Senior Fundraising Officer to deliver events fundraising activity. This can include planning, writing and submitting briefs, generating marketing and stewardship communications, working with third party agencies, setting up web pages, delivering memorable on the day experiences for our supporters, reporting and analysing live activity and conducting evaluations.

-Analyse and interpret data, including marketing and stewardship performance, and adjust tactics to continuously improve and ensure results are met.

-Produce high quality analysis reports for activities, including recommendations to inform and improve future fundraising.

-Work with our media agency and internal Digital Teams to achieve Mind's digital-first strategy, attending training opportunities with internal teams and external agencies to upskill as needed, and thinking digital-first in the briefing of all new activity.

-Maintain high standards of data capture by ensuring data entered on systems are accurate and timely, in accordance with the team's requirements.

We'd like to hear from you if you have the following:

-Experience and a proven track record of managing volunteers to undertake a fundraising activity and exceed their targets.

- A commitment to understanding Mind's audiences and delivering a memorable fundraising experience through excellent marketing and stewardship.

- Ability to interpret and analyse data and use insight to improve performance and help inform future strategies.

- Excellent project management skills, including managing multiple projects simultaneously. Ability to use initiative to work alone ensuring work is planned, prioritised, and organised to achieve set deadlines.

- Excellent communication skills, including the ability to deal with people at all levels and in all walks of life, on the telephone, face-to-face and in written communication, in fluent English.

- A strong influencer with excellent interpersonal skills and the ability to build authentic and effective relationships and encourage participants to exceed fundraising targets and do more for Mind.

-Experience of using appropriate IT suite and level of programmes associated with the role including databases, digital platforms and financial system. Ability to adapt to and use new technologies to complete tasks.

Please refer to the Job Description while completing your personal statement as candidates will be shortlisted based on how closely they match the criteria in the person specification.

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

About Us: The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

The Role: 

• This is a fixed term contract for 12 months to cover a secondment
• The Tree Procurement Officer will support the development and delivery of the Woodland Trust’s quality assurance scheme through the tree procurement policy
• Working closely with the Tree Procurement Lead and fulfilment teams to streamline extant tree procurement processes and effect the introduction of new systems to create a robust tree procurement and distribution mechanism.
• Assisting the Tree Procurement Lead in monitoring and evaluating stock capacity against agreed objectives and targets.
• Interacting with a broad range of internal and external stakeholders, advising requisitioners of tree procurement processes, ensuring compliance with procurement policies, managing expectations, and ensuring best practice.
• Ensuring relevant stakeholders are aware of external regulations in relation to tree health and guidelines enforced by Government bodies
• This role includes a mix of working from home and at our main office in Grantham, Lincolnshire for one or two days per month.
• There will also be occasionally travel to meetings, sites and supplier visits across the UK, with some overnight stays

The Candidate: 

• You have an attention to detail and enjoy collaborative working
• You’ll have outstanding organisational skills and be solutions focused with the ability to multi-task and meet deadlines
• Strong communication skills are a must
• You'll be competent using IT systems, particularly Microsoft Office suite and ideally ERP systems
• A knowledge of procurement practices, including the fundamentals of tendering and contracts, would be an advantage.
• A knowledge of the forest nursery sector and plant health issues would also be an advantage, but not essential
• A full UK Driving Licence with the ability to travel across the UK is desirable

Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme

Commitment to Diversity & Inclusion: The Woodland Trust embraces diversity and inclusion. We want our team to reflect the UK's diverse community. We support people from all backgrounds to apply, especially those who are under-represented.

Application Advice: Even if you don't meet every requirement of the role, we would encourage you to apply. Your enthusiasm for the environment and our core values—Grow Together, Explore, Focus and Make it Count—are what matter most. We also keep our candidates’ personal details hidden from the hiring managers, and they do not see your CV until shortlisting is completed. Make sure that you answer the application questions to show your experience and passion for the role.

Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. We look forward to hearing from you and working together to make a positive impact on our planet.

Interviews will be held on Monday 16th and Wednesday 18th December via Microsoft Teams.

We have an exciting opportunity for a Store Associate to join our friendly Store in Bingham.

This will be a fantastic opportunity for someone who is passionate, motivated, and keen to help raise funds to support the most vulnerable children and young people in the UK.

As a Store Associate you will support the Store Manager, other Store Associates, and volunteers to help run a busy store, you will have the opportunity to develop and learn within the store.  Weekend work will be a key part of the role.

Store Location: Unit 2 Bingham Methodist Church, Union Street, Bingham, Nottinghamshire, NG13 8AD.

Hours: 21 Per Week

Permanent.

Some of the Key Responsibilities

• Excellent Customer Service
• Visual Merchandising
• Organising Stock, Pricing and Steaming stock before going on the shop floor.
• Ensuring Stock is generated over the door by members of the public and ensuring donors sign up for gift aid.
• Implement any promotion in the store as directed by Head Office or your Area Business Manager or your Store Manager.
• Achieve and maintain high standards of housekeeping, organisation and cleanliness throughout the Store, including the sales floor and stockroom areas.
• Actively encourage the public to donate saleable stock.
• Rotate stock on a daily basis so that no garment remains on the shop floor for any longer than the agreed time limits.

Ideal candidates should have

• Experience of working in a retail environment due to the nature of the store.
• Experience of cash handling
• Working in a customer service environment
• Experience of working on own initiative
• Knowledge of working in a fashion environment
• Basic IT skills

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores are reliant on donations from the public and corporate supporters,and generate funds from the sale of these donated items. There are a wide range of shops, from traditional charity stores to book shops and furniture. The Trading division produces and sells a range of products, including cards and gifts.

Benefits

• Barnardo's believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance; we are therefore open to offering flexible working arrangements.
• 26 days annual leave plus bank holidays, increasing after 5 years service
• The ability to buy up to another 5 days annual leave via our HolidayPlus scheme
• A host of family friendly leave options including company Maternity Paternity and Adoption pay; together with all family additional leave options
• Service related sick pay from day 1
• Access to a Group Personal Pension with a matched 4% or 6% contribution from Barnardo's. Ability to pay via salary sacrifice to garner both tax and NI savings on your own contribution
• Death in service cover of 4x annual earnings for all staff contributing to our Group Personal Pension
• Cycle2work scheme
• Interest free season ticket loans
• Discounts and cashback from at high street shops including major supermarkets, cinemas, gyms, leisure/theme parks, holidays and much more via our Benefit Portal
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc
• Free access to round the clock employee assistance program for advice and support
• Access to Barnardo's Corporate University

*T&C's apply based on contract

About us:

Purpose of the role:

RMC attracts funding from a wide range of areas including trusts and foundations, Local Authorities and individuals. The Trusts and Statutory Fundraising Manager will work closely with fundraising and operational colleagues to diversify and grow income from Trusts, Foundations, Statutory bodies, and other institutional funders to enable the organisation to fulfill its strategic priorities. You will tailor applications to donors and nurture relationships in a way designed to inspire funding partners to act and support our services.

Relationships:

Reporting to the Deputy CEO, the post holder will work closely with other senior managers

and colleagues at RMC.

Key responsibilities:

· To play an integral role alongside other senior colleagues to pursue an ambitious Income Generation Plan. 

· To secure significant income through charitable Trusts and grant making organisations including statutory bodies to provide income to support organisational priorities.

· To research and identify appropriate funders whose criteria match RMCs’ work and develop plans, prepare cases for support, and submit compelling bids and complex grant applications as appropriate.

· To develop and maintain a strong pipeline of £50k+ prospects, working with fundraising and operational colleagues to develop high-value, strategic and multi-year opportunities.

· Work across teams and build effective relationships with team members to identify suitable projects for funding in line with strategy and budgets.

· Ensure we meet the funders reporting requirements, and that grant payments and income are monitored and reported against.

· Contribute to the overall Fundraising Strategy

· Where required, support the preparation of funding applications by members of the team to other donors, including corporate donors, major donors, and other charity partners (NGOs).

Organisational

· Conduct all work according to the policies and procedures of RMC as appropriate and participate in review of these as required.

· Carry out administrative tasks (e.g. word-processing, recording information onto database, filing etc.) in support of own work.

· Participate fully in individual supervision, training and appraisal.

· Participate fully in regular project meetings, planning and review sessions, conferences and working groups as required and RMC internal meetings as appropriate.

· Take on other duties consistent with the nature of the post and that may arise as the service develops and reviews its services, as required.

Personal specification

Knowledge and Experience:

· At least 5 years’ experience of Trusts and Foundations and Statutory fundraising, with a proven track record of success in winning large (above £50,000) and multi – year grants.

· Experience of managing relationships with external stakeholders

· Experience of writing impactful progress and monitoring reports to funders

· Experience of developing and managing budgets in line with funding applications.

· Experience of administration and record-keeping using a CRM – we currently use Donorfy

· Excellent research skills with an eye to identify opportunities.

· Experience of working and communicating effectively with people from a range of different cultures, faiths, and backgrounds.

· Understanding of the funding environment in the migration and social justice sectors in the UK

Skills and attributes:

· Excellent and confident oral and written communication skills, and the ability to communicate effectively to a range of audiences.

· Excellent interpersonal skills, including confidence working with senior colleagues and external stakeholders and the ability to deal sensitively with people with lived experience and the public. 

· Excellent project management skills with the ability to work cross departmentally on a range of tasks to deliver high quality work to tight deadlines.

· Highly organised, efficient, and self-motivated

· Ability to work with competing priorities, deadlines, and targets.

· Excellent research skills with an eye to identify opportunities.

· A results-oriented mindset with a commitment to meeting and exceeding fundraising targets.

· Understanding of the importance of storytelling and emotional connection to successful fundraising. 

· Good understanding of legal issues in relation to data protection, GDPR, confidentiality, consent and story management and usage.

· IT literate in all major Microsoft Office applications

· Ability to work on own initiative, as well as a member of the team and with people who use our services and volunteers.

· Ability to reflect critically on own performance, learn and respond positively to feedback.

· Alignment with the values of RMC and commitment to the work and ethos of the organisation.

Commitment to equality, diversity and inclusion.

Health and Social Care Coordinator

Our client seeks to recruit a further professional with a health and/or social care background to tackle health inequalities and ensure the most vulnerable in our society can access the care they need. This is a great opportunity to be part of a supportive and relaxed multi-disciplinary team, undertaking challenging and highly interesting work.

Their vision:

They were founded in partnership with, and for the benefit of, Gypsy, Roma and Traveller communities. They believe in a world where everyone is included and afforded respect, dignity and justice. There must be no exceptions on account of ethnicity, religion, gender, disability, sexuality, social background – or indeed anything else. They believe that this full inclusion is possible for Gypsy, Roma and Traveller communities and they look forward to being part of a society where this is realised.

Purpose and duties:

Gypsy, Roma and Traveller communities have the poorest health outcomes out of any ethnic groups in the UK, including in relation to child mortality, suicide rates and life expectancy (House of Commons, 2019). Our communities face multi-faceted barriers to accessing statutory services. To that end, they are recruiting a Health and Social Care Coordinator to:

• Work within a collaborative, multi-disciplinary team to empower and meet the needs of clients.
• Work with individuals and families who have complex health and social care needs, advocating for them, and empowering them to navigate healthcare and social care systems.
• Develop strong relationships with health and social care providers to tackle health inequalities and get the best outcomes for our communities and clients.

Person specification:

The successful candidate will be committed to achieving excellent outcomes for clients and be aligned with the vision and values of the charity. They will be warm and compassionate, yet also able to demonstrate healthy boundaries and professionalism. They will have experience of successful work with vulnerable people and an understanding of health and social care systems. They will be able to demonstrate excellent verbal and written communication, in addition to sound IT skills. They will have resilience – and a sense of humour is also a must!
Please note that they are looking for potential as much as experience in their recruitment.

Working with them:

They believe their team are their greatest asset, placing a premium on staff welfare and providing staff excellent professional development opportunities for people to take forward in their careers. Everyone demonstrates a personal commitment to serving others and working towards their vision. They are a relaxed and collaborative team, with a big sense of humour.

Start date: ASAP

Location: Hybrid with some home working. Office at Badgemore Park, Henley on Thames, Oxfordshire. Some visits to clients throughout parts of Southern England.
Job type: Part time, 0.4fte, 16 hours p.w.
Salary: £11,457p.a. (£28,643 fte.)
Benefits: pension scheme; personal training budget; generous paid holiday equivalent to 7 weeks plus p.a. bank holidays.

Please note they will be interviewing on a rolling basis, so it is advisable to submit your application as soon as you are able.

Applicants must have use of own car and a valid UK driving license.

They recognise it has no greater responsibility than to safeguard the children and vulnerable adults that it works with. Recruitment processes will include an enhanced DBS check.

You may have experience of the following: Service Manager, Social Worker, Social Work Manager, Teacher, Nurse, ISVA, IDVA, Advocate, Third Sector, Public Sector, Homelessness, Safeguarding, Healthcare, Education, Not for Profit, Teacher, Paramedic, Care Coordinator, Service Coordinator, Team Leader, Charities, Volunteer Officer, Education Officer, Support Worker.

REF-217 830

To engage with children, young people and their families and deliver a combination of advice and signposting, 1:1 sessions, groups and workshops, online and telephone interventions to improve their mental health and wellbeing. 

We are looking to recruit an empathic, warm, friendly, hard-working and flexible person who is passionate about improving children and young people’s emotional wellbeing and mental health. They must be a team player with excellent communication and organisational skills, able to prioritise and manage their own workload. They must be able to work independently within the community. 

To help assess the needs and strengths of the referred child or young person and help them identify individual goals to achieve desired change.  

To deliver and assist with the evaluation of interventions for children and young people which aim to improve mental health and well-being, build on existing strengths, and increase levels of resilience.   

Record and collect data with various tools such as goal-based outcomes (GBO’s) and use this to evaluate the effectiveness of interventions.  

To take responsibility for own caseload of children, young people, and families some with complex and multiple needs with support from senior Emotional Wellbeing and Mental Health (EWMH) staff.  

To help involve children, young people, and their parents in the co-production of programmes, activities and services.  

To work collaboratively with partner organisations in the Surrey Wellbeing Partnership, Surrey and Borders NHS Partnership, Surrey Children’s Services, local CAMHS/CYPS teams, schools, and other community-based services to provide the most effective service for children, young people and families.  To keep accurate records of individual engagement, evidence of change and celebrate progress with children and young people.  

To provide, record and report the appropriate data to ensure support programmes can be accurately monitored and evaluated.    

To apply safeguarding and child protection procedures.  

To help provide written case studies as evidence of the effectiveness of individual interventions.  

To work as part of a team and attend team meetings, training events and participate fully in one to one, peer and group supervision.   

The jobholder may be required to carry out other duties as directed by the EWMH Services Manager, the responsibility level of which should not exceed those outlined above.  

Occasional evening work required (with a corresponding later start time or possibility to claim time off in lieu).

Any other duties are required to be performed within the grade and renumeration of the role. 

We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. This role will require an enhanced DBS disclosure (with barred children/vulnerable adults).  We require you to understand and demonstrate this commitment and attend any required training.

Service Manager - Oxfordshire

Location Oxfordshire
Discipline: Care and Support
Job type: Permanent
Salary: £39,140
Expiry date: 4 Dec 2024 23:59

Are you looking for a meaningful career? Would you like the opportunity to become a dedicated Manager, helping individuals with learning disabilities live the best life possible?

We are one of the largest learning disability charities in the UK, supporting over 2,500 people through our friendly, supportive, creative and diverse teams.

Join us as a manager with Hft in Banbury, Oxfordshire and you’ll develop your social care career with one of the leading names in the sector. You’ll go to work each day knowing you can make a real difference to the lives of adults with learning disabilities.

What’s in it for you?

We offer a range of benefits and career development opportunities. We’ll give you a comprehensive induction, full training and support along the way. With Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.

As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to TELUS Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.

We offer

- Annual Leave: 33 days (including 8 days statutory bank holidays)
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary
- and more..

What will you be doing?

As a Service Manager at Hft, you’ll be supporting adults with learning disabilities to live the best life possible. You will be a role model to others through demonstrating excellent support to those we support and you will help the Regional Service Managers to coach, support and manage staff teams effectively. You will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.

The purpose of the role is to assist the Regional Service Manager by holding delegated responsibility in key areas of the day-to-day running of the registered service. You will also have the responsibility to manage the performance of your team; including your team’s delivery of care and support which promotes dignity, wellbeing and independence and a person-centred culture.

Alongside the Regional Service Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery, while promoting independence and choice to the people supported in the service.

As a senior member of the team, you will promote and lead good practice at all times, doing all you can to make sure that the people we support and their colleagues come to no harm and that the people we support are satisfied with the level of support they receive by acting as an exemplary role model.

As a Service Manager, flexibility is important for both you and for the service. We provide 24/7 support to some people, so you will need to have flexibility to take your turn on the on call rota. In emergencies you may need to go into the service, including at nights, weekends or a bank holiday.

A full UK driving licence, with access to your own vehicle, is essential for the role.

About you

- You will have experience supporting adults with complex learning disabilities.
- You need good IT skills and experience of maintaining records to be a success in this role.
- You will have knowledge of CQC regulations
- You need to hold a Level 5 Diploma in Leadership and Management for Adult Care (or acceptable equivalent) OR have the ability to achieve this within 18 months of appointment.
- You will have detailed knowledge of Health and Safety issues, and Safeguarding regulations
- If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life – then this is the role for you. 

For more information on the role and responsibilities, please refer to the job description & person spec.

STRICTLY NO AGENCIES PLEASE

We reserve the right to close this vacancy early should we receive sufficient applications.

Hft's usual terms and conditions apply. Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.

REF-217 898

Job Advert

Engagement Manager 

17.5 hours per week (fixed-term contract for 12 months)

Job Ref: V529

Hours/Days per week: 17.5 days per week – (Flexible days/hours)

Salary: £12,500 plus attractive employee benefits package

Start date: 6th January 2025 

Location: Homebased with extensive travel across Rhondda Cynon Taf and Merthyr

Closing date: 2nd December

Interview date and Location: 9th December - online

Volunteering Matters 

Everyone in the UK should have the opportunity to thrive. So we bring people together to overcome some of society’s most complex issues through the power of volunteering. 

We partner with communities to overcome adversity, tackling social isolation and loneliness, improving health, developing skills and opportunity and making sure young people can lead change. And because we’re a national charity, we do this at scale, sharing our expertise and building partnerships to make an even bigger impact. 

We turn local knowledge and energy into action and progress, building stronger communities and a better future for all. 

SAFE Valleys 

SAFE Valleys is a pilot project that brings our award-winning SAFE project to Merthyr Tydfil and Rhondda Cynon Taff. Funded by the Moondance Foundation, SAFE (Safety Awareness for Everyone) is a project that empowers young people in a peer-led environment. It aims to improve the knowledge of topics relating to healthy relationships and sexual health, mate crime, and internet safety. It focuses on young people aged 16-35 with additional learning needs in addition to offering support to their families.

SAFE is facilitated with peer-led workshops. The aim of this project is to empower young people with additional learning needs to lead the conversation and education around their own relationships improving knowledge and awareness of these topics for our beneficiaries of this project.

Job purpose

The successful candidate will deliver a pilot project, taking our SAFE project into Rhondda Cynon Taf and Merthyr Tydfil. You’ll be responsible for forging new connections and seeking opportunities in the area to deliver our SAFE workshops, encouraging the participation of volunteers wherever possible. The role will involve workshop delivery as well as volunteer recruitment and management. Working alongside an existing colleague in Gwent, you’ll develop and consolidate our workshop materials, to ensure that they’re meeting the needs of the young people participating. 

Key Duties:

1. Deliver SAFE workshops throughout the RCT and Merthyr Tydfil area, involving volunteers in delivery where possible.

2. Recruit, interview, induct, train and support volunteers. 

3. Work closely with our SAFE project in Gwent to manage referrals into the project, updating on progress and plans in the process. 

4. Develop and update workshop materials and activities to meet new challenges, in conjunction with SAFE colleagues in Gwent.

5. Management of the matching/placement of volunteers, risk assessing the volunteers and planned activities, and monitoring and supporting the match throughout. 

6. Maintain good record keeping, ensuring that evidence and impact data is collected so that we can monitor progress against outcomes.

7. Promote the project through a range of techniques, instigating interest in volunteering and encouraging engagement. 

8. Maintain effective relationships with volunteers, beneficiaries, colleagues and project partners. 

9. Prepare reports to the Delivery Leader for Wales, based on agreed outputs and targets. 

10. Risk assess all activities, ensuring that they are regularly reviewed and amended if circumstances change. 

11. Contribute to joint working and teamwork across Volunteering Matters and the SAFE team. 

Experience/Skills and attributes: 

1. Knowledge of social care and/or third sector service provision, and the support networks and services available in Merthyr and RCT. 

2. Experience of working with people with learning disabilities, and a good understanding of how best to support learning.

3. A calm and collected demeanour, with the ability to engage and support beneficiaries. 

4. An experienced facilitator with the ability to engage in good conversation with beneficiaries, whilst actively assessing risks and solutions. 

5. Experience working in partnership with other agencies. 

6. Excellent written and verbal communication skills. 

7. Excellent organisational skills with the ability to prioritise a demanding workload and work under pressure and to deadlines. 

8. Ability to assess risk and carry out risk assessments. 

9. Evidence of good administrative and IT skills and the ability to maintain project monitoring, administrative and financial records. 

10. Understanding of and commitment to equality, diversity and inclusion. 

11. Understanding of and commitment to Data Protection and confidentiality. 

Desirables: 

Ability to speak Welsh or a willingness to learn. 

Qualifications: 

Relevant experience and values alignment are more important for this role than specific qualifications. 

Location: This role is home-based and will involve extensive travel across Merthyr Tydfil and RCT. For this reason, we require the post holder to have a full driving licence with use of their own car. The postholders will require good internet access to enable remote working and a suitable home office space. IT equipment and infrastructure will be supplied. 

Our Values & Way of Working:

In all that we do, we embrace a philosophy of ‘Freedom within a Framework’ and are guided by our values: Empowering, Inclusive, Compassionate, Positive & Straightforward.

This job description is intended to include the broad range of responsibilities and requirements of the post. It is neither exhaustive nor exclusive but while some variations will be expected, these will be at an appropriate level for the role.

Diversity & Inclusion 

Volunteering Matters welcomes all applicants and are keen to ensure our team reflects the diversity of the UK and the communities we serve. We encourage applications from disabled, LGBT and Black, Asian and Minority Ethnic backgrounds, along with candidates with any protected characteristics and from disadvantaged groups. 

Disability Confident & Reasonable Adjustments: 

We guarantee to interview anyone with a disability whose application meets the minimum criteria for the role. Please provide evidence in your application, which demonstrates that you meet the level of competence required in the “Experience/Skills” section of this advert. To be considered for a guaranteed interview or to discuss any reasonable adjustments during the process please contact us.

We have also committed to the following pledges which positively encompass our recruitment and selection processes and methodology: The Promise, Show The Salary, Salary History. 

Benefits 

Our employee benefits reflect our culture which is built on an approach of full flexibility with accountability, and designed to let you make your most positive contribution; we offer Flexible Working by Default (re hours & place of work), Unlimited Annual Leave, Employee Pension scheme, Life Assurance, Cycle to Work Scheme, Season Ticket Loan, Employee Assistance Programme, enhanced sick and family leave. We are also open to discuss job share applications. 

GDPR Statement 

If you apply for a role with us, we will retain your contact details including your name, address, email address and phone number to help us manage your application for up to 6 months.  We will not use your personal data for any other purpose or share it with any third party. You can contact us at any point to update your personal information or ask us to delete it from our records.   

Deputy Service Manager - Bristol & Bath

Location: Bristol
Discipline: Care and Support
Job type: Permanent
Salary: £30,900 per annum
Expiry date: 01 Dec 2024 22:59
Working Hours: 37.5 hours per week

Are you looking for a meaningful career? Would you like the opportunity to become a dedicated manager, helping individuals with learning disabilities live the best life possible?

As a Deputy Service Manager in Montpelier, Bristol, you’ll be supporting adults with learning disabilities to live the best life possible. Supporting the Service Manager, you will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.

Hft is a charity that supports adults with learning disabilities. We believe in a world where anyone with a learning disability can live within their community with all the choice and support they need to live the best life possible. We are looking for people who are naturally caring and compassionate and align with our values.

What’s in it for you?

We offer a range of benefits and career development opportunities. We’ll give you a comprehensive induction, full training and support along the way. With Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.

We offer

- Annual Leave: 33 days (including 8 days statutory bank holidays)
- Apprenticeships: Hft will fully fund and provide training for you to obtain your Level 5 Diploma in Leadership and Management within the first 12-18 months of your employment.
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- TELUS health: A 24/service, completely confidential counselling and support platform and helpline that is free for all colleagues to use.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary

About the role

Alongside the Service Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery, while promoting independence and choice to the people supported in the service. You will support the Service Manager to manage and ensure the delivery of the service’s key quality and safety priorities by holding delegated responsibility in key areas of the day-to-day running of the supported living activity/service. You will also have delegated responsibility for the direct supervision and line management of a team of Support Workers. As a senior member of the team, you will promote and lead good practice at all times, doing all you can to make sure that the people we support and their colleagues come to no harm and that the people we support are satisfied with the level of support they receive by acting as an
exemplary role model.

As a Deputy Service Manager, flexibility is important for both you and for the service. You will be required to do on-call shifts during out of office hours. You will be expected to work 20% of your total weekly hours on shift across your assigned services and will be able to role model all aspects of a support worker role duties and responsibilities. Following your time on shift, and in general practice at all other times, you will have responsibility for reporting back to the Service Manager and for maintaining a continual dialogue loop of feedback that focuses on quality, and continuous improvement and learning and ensuring the smooth operation of the allocated group of services.

A full UK driving licence, with access to your own vehicle, is preferred but not essential for the role.

About you

- You will have significant, recent experience at a front-line management level in field of learning disabilities in regulated services which may have included being a Registered Manager
- You will have knowledge of legislation and guidance relating to adults with learning disabilities, CQC regulations and Health and Safety issues.
- You need good IT skills and experience of maintaining records to be a success in this role. 
- You need to hold a Level 5 Diploma in Leadership and Management for Adult Care or hold a level 3 diploma and be willing to undertake this level 5 apprenticeship qualification within an agreed reasonable timescale of 18 months as part of a development plan
- You will have the ability to lead and manage people and be a role model in all aspects of people leadership especially performance
- If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life – then this is the role for you. 

STRICTLY NO AGENCIES PLEASE

We reserve the right to close this vacancy early should we receive sufficient applications.

Hft's usual terms and conditions apply. Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.

REF-217 897

Job Title: Chief Finance Officer

Line Manager: Chief Operating Officer (COO)

Hours of work: 28 hours per week

Salary: £45,000

Role Description

The Chief Finance Officer (CFO) will lead in the development and implementation of the Cathedral's financial strategy and objectives, providing expert financial guidance and support to Chapter and senior colleagues to develop strategy to deliver Chapter's vision. The postholder will ensure law and regulatory compliance and that all aspects of financial planning and management are conducted to provide accurate, relevant and timely financial information to the Cathedral, Chapter and St Edmundsbury Cathedral Trust and Enterprises Ltd.

The CFO will play a lead role in advising the Chair of Finance and Chapter. They will attend all Chapter and Finance Committee meetings.

The CFO is a member of the Cathedral's Senior Management Team and will deputise for the Chief Operating Officer (COO) on occasions.

Key Responsibilities

The CFO will support the Facilities Manager in the development of the Cathedral's Property portfolio and our Net Zero Carbon Strategy.

Strategic:

• Overall responsibility for the finance function ensuring the accurate and timely presentation of management accounts, budgets and cashflow reports and annual accounts for the Cathedral and Enterprises.
• Work with the COO and senior members of staff and clergy in developing the Cathedral’s commercial strategy and delivery of Cathedral Master Plan.
• Providing strategic business planning support to all commercial and charitable operations.
• Be a part of the Senior Management Team taking a leadership role across the whole of the organisation, supporting Chapter and Heads of Departments, and working constructively with the COO and Chair of Finance, Finance committee and Risk Audit and Review committee.
• Proactively asses the impacts on finances to identify and mitigate any significant risks
• Communicate the Cathedral finances to a range of stakeholders as required (e.g. Cathedral congregation, volunteers, funders, donors etc).
• Work with the Finance Committee, St Edmundsbury Cathedral Trust and Chapter to ensure that investments are delivering the best possible return.
• Oversee the introduction of a coherent pay scale for the Cathedral and Enterprises.

Operational:

• Line manage and work closely with the Finance Manager to ensure the effective management of the Cathedral finances including areas such as payroll and pensions.
• Oversee the preparation of year-end reports and financial statements for the Cathedral, St Edmundsbury Cathedral Trust and Enterprises Ltd.
• Work with the Marketing and Communications Manger to review the presentation of our Annual Report and Accounts.
• Produce and oversee the annual budget.
• Prepare monthly management accounts.
• Responsible for ensuring an effective routine of internal and external audit.
• Helping Chapter with the process for re-tendering for new auditors from time to time.
• Oversight of the various requirement of HMRC, including VAT, PAYE, and NI.
• To undertake essential company secretarial and compliance tasks ensuring compliance with the Charities Act 2011, company law, financial regulations including the annual returns to the Church of England, Charity Commission and Companies House.
• Oversight and authorisation of claims for Gift Aid, and projects under the Listed Places of Worship Grant Scheme.
• Ensure effective financial controls are in place.
• To ensure that the Cathedral's restricted funds and investments are effectively managed and accessible to support cash flow or key projects as needed.
• Ensure compliance with all relevant accounting standards, financial policies, regulations and all relevant legal frameworks, together with appropriate management and financial controls and reconciliations are in place, and that the Cathedral has effective banking arrangements.
• Critically assess whether the Cathedral’s accounting software SAGE is appropriate and fit for purpose.
• Support departments across the Cathedral with project development by advising on financial and commercial plans and help develop capital projects and generate business cases and financial forecasts for major developments, undertaking effective tendering for works, and to fulfil the reporting requirements, and their terms and conditions, for donors and grant-making bodies.
• Work with the COO to effectively manage contracts held by the Cathedral (e.g. maintenance, utilities, IT, etc) and ensure value for money.
• Be the lead liaison on the Cathedral’s relationship with our Bankers, Insurers and Investment Managers.
• To support the COO and Director of Enterprises in ensuring that the activities carried out by Enterprises are properly costed, and that all business plans are robust, generating positive returns, with stocks correctly accounted for, reducing the risks wherever possible.
• To ensure the Cathedral invests and prioritises its commitment to the Cathedral's Net Zero strategy.

Governance:

• Attend Chapter meetings and provide regular written and verbal reports.
• Work with the Chair of Finance, Dean and COO to ensure that management information is presented in a transparent way that enables strategic decisions to be taken by Chapter.
• Attend the Finance Committee meetings, liaising with the Chair of Finance to ensure the committee functions well with papers being sent out in a timely way.
• Attend the Risk, Audit and Review Committee meetings.
• Review any governance arrangements related to finance (e.g. Statement of Delegated Authority) at appropriate intervals.

The Abbey of St Edmund: a Millennium of English History of West Suffolk:

St Edmundsbury Cathedral along with its partners West Suffolk Council and English Heritage have been awarded a grant by the National Lottery Heritage Fund.

• The CFO must work closely with the project manager to mitigate any financial risks to the Chapter.
• To oversee and authorise financial claims to the project.
• To attend project board meetings if and when required.

Property:

• To provide support to the Facilities Manager in the production and implementation of the property strategy ensuring that it is well considered; investments in the property portfolio are proportionate and effectively delivered; and the returns from rented property are maximised.
• Oversee financial claims and grant funding processes for fabric work.
• Be responsible for developing and implementing our strategy in relation to residential property.
• Oversee residential commercial property leases and transactions.
• Ensure that our property assets are maintained effectively.
• To support and deliver the Cathedral’s Net Zero Carbon Strategy to include reducing energy costs on the Cathedral Carbon Footprint.

Safeguarding:

• Contribute to effective safeguarding systems and culture within the Cathedral alongside other members of the Senior Management Group.
• Undertake any required safeguarding training.
• Follow all safeguarding policies and procedures.

Person Specification

The CFO will bring a proven and successful track record of experience in the following areas.

Knowledge, Skills and Abilities

Essential:

• Significant management and leadership capability
• An in-depth understanding of current financial challenges and opportunities
• Understanding of advanced accounting, current regulations and tax planning
• Experience of financial project management
• Excellent analytical skills
• Ability to communicate information and financial data effectively and confidently across the Cathedral as required
• Knowledge of Capital markets beyond traditional sources
• Advanced IT skills; highly proficient in all Office packages, finance and management software

Desirable:

• Previous CFO or equivalent level experience
• An understanding of the complexities of managing financial decisions within a Cathedral or Church of England setting
• Previous experience working with volunteers
• An understanding of and experience in safeguarding best practice

Qualifications:

• Fully qualified accountant
• Evidence of continuing professional and personal development

Personal Qualities:

• Adaptable and flexible
• Able to lead, motivate and inspire others
• Committed to continuous improvement
• Results orientated and metrics driven
• Influential
• Resilient
• Steadfast resolve and personal integrity
• Able to live our values in all that you do

Other relevant criteria:

• Empathy for the beliefs and ethos of the Christian faith
• Committed to safeguarding

Job Type: Part-time

Pay: Up to £45,000.00 per year

Expected hours: 28 per week

Benefits:

• Employee discount

Schedule:

• Day shift
• Monday to Friday

Job Title: Hackney Service Engagement Lead 

Salary: £26,000 (FTE) Pro rata- £20,800

Working Hours: 28 hours per week

Contract: Fixed Term until 31st December 2025

Location: Hackney Borough Based with some home working

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday (pro rata).

About us at the NCT

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health.

Our Hackney Parent Support project is commissioned by Hackney Council, to offer infant feeding support across the region in both community and hospital settings and parenting courses for families throughout the Hackney region. The support is delivered by staff and volunteer peer supporters.

We are seeking a capable Service Engagement Lead to manage, coordinate and support both the Infant feeding and Parenting course projects.  This role is split between being out in the community and working from home, it will include regular travel across the Hackney borough (expenses will be reimbursed).

About the Role

Working closely with the Hackney Parent Support team, you will be responsible for the service engagement and promotion of our community-based services across Hackney. Some of the key responsibilities of the role include:

· Line managing the paid peer supporters within the Hackney staff team.

· Coordinating and maintaining the active social media and Infant Feeding Services website.

· Advertising volunteering opportunities across varying platforms including social media and in person at local events.

· Provide clear guidance and information to potential volunteers on the roles, responsibilities and training requirements. 

· Having a good working knowledge and understanding of the local demographics in the Hackney area and ensuring all support groups are accessible and inclusive.

· Ensure that data collection and feedback is collected in a timely manner in an inclusive way.

· Coordinate and deliver the Breast Pump Hire Service across the Borough.

· Build and maintain relationships with local organisations and the children’s and family hubs

You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. This is a large project and covers multiple locations so you must be able to confidently prioritise your own work, be highly organised and able to work independently.

Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail.
 
It is essential for this post that you undertake the training to become an NCT Breastfeeding Peer Supporter. This requires experience of giving breastmilk. The training can be undertaken within your working hours. There will also be training on the EPEC (Empowering Parents, Empowering Communities course) provided by South London and Maudsley NHS Foundation Trust.

The role is 28 hours per week, with the hours worked across the week between the core hours of 9-5, however, will include occasional evening and weekends. This is role is based out in the community within Hackney with some home working.

About you

· Can you work at pace and juggle a number of different priorities?

· Are you passionate about supporting families to reach their parenting goals and contribute to their positive wellbeing?

· Do you want to join an amazing Charity that supports parents across the UK?

· Would you like to be part of an amazing team of passionate staff?

If so, please read the job description to find out more on the link here:
 
What we offer

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date: 11.59pm 05/12/2024
 
Interviews: Week beginning 09/12/2024.

Interview format: In person interviews, venue TBC. The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance.

As a key member of the senior management team, the Finance and Operations Lead will ensure that the charity has robust financial management and oversight at all levels of the operation, along with responsibility for several key operations across the organisation to ensure the smooth running of the Hearts Milk Bank services. These will include procurement, HR processes, IT, volunteer management and support with event planning. You will be an integral part of a supportive team. The Human Milk Foundation aims to be a nurturing environment which focuses on personal development, and we encourage developing independence and autonomy alongside the support of senior team members. You will ideally have an understanding of the work we do at the Human Milk Foundation and Hearts Milk Bank and the role in supporting infant and maternal health that milk banking plays. Support will be offered by the charity in the form of training, supervision and regular opportunities to gain new skills.

Key roles and responsibilities:

• Management of the organisation’s daily financial operations.

• Ensuring that sound and timely financial advice and information is provided internally and externally to provide a transparent picture of the Charity’s financial status.

• Ensuring that key financial policies, processes, systems, and practices are in place to ensure robust financial decision-making, budget setting, resource allocation and financial performance monitoring at all levels of the charity.

• Oversight of income funds to ensure correct use of funds and ease of reporting back to funders, and correct allocation between restricted and unrestricted funds.

• Maintenance of monthly bookkeeping and running of management information, currently on Xero, and related financial systems.

• Running of the monthly payroll and pensions.

• Working with the HMF Treasurer to ensure that all statutory reporting requirements are met, to include preparation of annual accounts, SORP accounts and audit returns, including completion of returns for Companies House and Charity Commission.

• Management of external relationships with finance-related partners.

• Overseeing operational excellence within the HMB and HMF teams to ensure all projects are delivered to the highest standard in line with objectives, budgets and KPIs.

• Development of strategic and operational plans and projects.

• Development of reporting and analysis to support improved operational efficiencies.

• Working closely with human resources to lead with integrity and establish and maintain a trusting, inclusive, and productive environment.

• Carrying out regular reviews of HMF and HMB policies, documents, and SOPs.

• Promoting and maintaining Health & Safety to comply with business and legislative requirements.

• Acting as a point of escalation for troubleshooting across the office team, providing robust communication and a suitable plan of action to resolve issues or concerns.

• Recruiting, coordinating, and managing a team of volunteers, providing training, support and developmental opportunities.

Roles in the Human Milk Foundation may flex or change over time. Some elements of this job description may develop and others may be less relevant as the organisation changes and in line with any developing career interests of the successful candidate.

Requirements

Candidates/post holders will be expected to demonstrate the following:

Essential (E) | Desirable (D)

Education

• Degree education or equivalent - (E)
• Book keeping qualification or equivalent - (E)
• Accountancy qualification such as ACA, FCA or CIMA - (D)

Knowledge & Experience

• Proven experience of working with a range of stakeholders - (E)
• Minimum of 2 years working within a small/medium organisation - (E)
• Strategic budget management within a challenging resource environment - (E)
• Strong understanding of the statutory requirements for accounting procedures (E)
• Understanding of SORP gained from working within a charitable setting (D)
• Knowledge and application of payroll, taxes, gift aid and VAT recovery (E)
• An understanding of donor milk use and impacts on infant feeding, and the significance of optimal infant feeding to infants, families and society (D)

Skills & Abilities

• Principles and practice of strategic and operational financial and resource management (E)
• High capacity for attention to detail and a meticulous approach (E)
• Professional communication skills (E)
• Able to produce positive solutions under time pressure (E)
• Ability to work independently (E)
• Ability to think and articulate ideas at a strategic level (E)
• High standard of IT literacy with an emphasis on financial systems (Xero, Excel, and related software) (E)

Personal Attributes

• A desire to help drive this service forward, while maintaining the highest of standards and respect for the team, beneficiaries and aims of the charity (E)
• A desire to improve the experience of families in the perinatal period (E)
• A willingness to learn new skills and responsibilities, showing a long-term commitment to the broad aims of the HMF (see below) (E)
• An ability to motivate and encourage others and desire to work as part of a close, supportive team (E)

Charity overview

The Human Milk Foundation (HMF) is a charity based at the Gossoms End NHS Health Centre in Berkhamsted, Hertfordshire. Our goal is to support more families to feed their babies with human milk, through education, research and the supply of donor human milk.

We operate the UK’s first independent, non-profit human milk bank - the Hearts Milk Bank, providing donor human milk to neonatal intensive care units across London, the southeast, south Wales, Northumbria and East Anglia.

Much like donated human blood, there are situations where donated human milk can be lifesaving. Premature babies are very vulnerable and at risk of infections and life-threatening conditions such as necrotising enterocolitis (NEC), which causes some or all of the bowel to die. Mothers who have given birth early are sometimes unable to produce enough of their own milk straight away and can be very unwell themselves, so donor milk is often vital in protecting the baby during the first days and weeks after birth; it allows the mother the time and support to establish her own milk supply.

The HMB team recruit milk donors who undergo blood tests and complete a detailed lifestyle and health questionnaire before donating milk. Donor milk is collected from donors by volunteer SERV (“blood-biker”) volunteers and delivered to the milk bank where it is heat-treated (pasteurised) to destroy potentially harmful bacteria and viruses, checked by microbiologists to make sure that there is no unacceptable bacterial contamination and stored frozen. The milk is collected and delivered to hospitals and to mothers in the community who cannot breastfeed such as those with cancer, HIV or lack of breast tissue.

The HMB has recruited over 4,000 milk donors and supplied donor milk to feed thousands of babies, cared for in over 50 neonatal units. We have also supported more than 700 families in the community, including mothers who are establishing their own milk supply and mothers with cancer.

The Human Milk Foundation has a small team of dedicated individuals with a broad set of skills across medicine, lactation support, milk banking, research, and communications. We all have a great passion to make change to improve the health of babies, giving parents and families the support they need to be able to feed their babies, and new members of the team should share that passion.

The HMF is committed to promoting equal opportunities in employment. You and any job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics).

Events Fundraising Assistant

Job title:  Events Fundraising Assistant

Hours: Full-time (Equivalent to 37.5 hours a week), in line with our flexible working policy. If you are unable to work full-time but are interested in the role, we’d be happy to hear from candidates who had a different proposed model of working in mind.

Remuneration: up to £25,000 per annum

Type of contract: Permanent

Location: Hybrid working. A mix of home and Leukaemia Care offices (at One Birch Court, Blackpole East, Worcester, WR3 8SG) with a minimum of two days in the office.

Report to: Senior Events & Fundraising Officer

Working closely with: Fundraising Team, Communications Team, Patient Services Team and Finance.

 

Purpose of the role

This is an excellent opportunity for someone looking to progress and develop a career focusing on the development and delivery of fundraising events.

You’ll be passionate about continuous improvement, have a proactive attitude, and be comfortable in suggesting new and/or better ways of working. You’ll enjoy a challenging and fulfilling environment and working with a supportive and forward-thinking team. Ideally, you will have some experience of helping to manage events and projects, be highly organised with good attention to detail, and have the ability to engage with people with a supportive attitude.

Must be able to drive and have access to a car.

Main duties and responsibilities

This role requires work across all of Leukaemia Care’s fundraising event activity – providing administrative and operational support and engaging with supporters both personally and through the charity’s communication channels. Duties and responsibilities will, at any given time, include:

• Providing administrative support to the fundraising team as required.
• Monitor fundraising event e-mail inboxes, ensuring that actions are covered off by members of the fundraising team and, where appropriate, yourself.
• Take responsibility for ensuring that fundraising event participants database records are up to date, including integration with fundraising platforms such as Just Giving. In addition, provide data reports to the Senior Event fundraisers to assist in future event planning.
• Ensure that all event fundraising materials, merchandise and equipment are organised and safely stored, and that stock is monitored especially after use.
• Be responsible for the mailing and distribution of event fundraising materials such as clothing, welcome packs, collections tins, etc.
• Ensure that the fundraising events section of the Leukaemia Care website is up to date, working with the Communications team where necessary to keep existing and potential supporters informed. This includes input into social media information, and the creation of other marketing materials.
• Add Leukaemia Care fundraising event opportunities to external websites and ensure all information posted is correct.
• Help to engage with, steward and thank Leukaemia Care fundraisers both personally, on social media groups, and through the creation and distribution of materials such as Thank You certificates, etc.
• Attend fundraising events in person, including work at events to steward and engage with fundraisers and volunteers, and to set-up and break-down event materials.  This role will require some work outside of normal office hours (evenings and weekends) where fundraising events necessitate.
• Work within the Code of Fundraising Practice as required by the Fundraising Regulator.
• Work within the General Data Protection Regulations ensuring that the charity obtains and record appropriate consents and preferences.
• Provide support to the wider fundraising and administrative team at Leukaemia Care during busy times or during periods of sickness or annual leave.

General

 In addition to the specific duties and responsibilities outlined in this job description, all Leukaemia Care employees should be aware of their specific responsibilities towards the following:

1. Uphold the values of the charity and to not behave in a manner that is likely to bring the charity into disrepute.

2. Adhere to all health and safety and fire regulations and to co-operate with the charity in maintaining good standards of health and safety.

3. Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role.

About Impetus

Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get the right support to succeed in school, in work and in life. 

We find, fund and build the most promising organisations working with these young people, providing core funding and working shoulder-to-shoulder with their leaders over the long term to help them become stronger. 

At Impetus we focus on the critical factors that influence the education and employment outcomes for disadvantaged young people in the UK, working with organisations that have the potential for impact at scale, helping their leaders to deliver lifechanging, benchmark beating, sustained outcomes. 

We provide them with the funding and the tools to grow and deliver on their promises to the young people they serve. We also seek to influence government and the wider sector to back effective support for young people and invest with other like-minded organisations to tackle the most difficult and under-supported challenges. 

We are resolutely focused on outcomes and impact, driven by quality evidence.

You would be joining a team that is passionate, rigorous, determined, creative and warm. We care deeply for our colleagues, our charity partners and the young people we serve.

Impetus is a registered charity and our charity number is 1152262.

About the team

The Philanthropy and Partnerships team at Impetus is a friendly, driven team that is passionate about building fantastic relationships with a variety of funders that lead to meaningful outcomes for the young people we serve. The Head of Engagement role sits within the wider Philanthropy and Partnerships team, working alongside colleagues driving forward philanthropic income generation and donor retention. It plays a critical role in the stewardship of our partnerships and provides our funders with the chance to give their time and expertise as well as their financial contributions.

As Impetus embarks on a new five-year strategy, we are driving forward our ambition to grow our income and support more young people. A key element in achieving this ambition is sustaining a high-performing engagement programme which will support our fundraising activities. This is therefore an exciting time to be joining the team to help us meet our goals and continue transforming the lives of young people.

About this role

We’re looking to recruit an experienced individual who will lead on the donor engagement for all Impetus donors. This person will bridge the gap between our funders and the work we do with organisations in our portfolio and other partners to transform the lives of young people.

They will be primarily responsible for leading and delivering engagement through volunteering activities, and through this securing ongoing support for Impetus’s work. The role is strategic, working in close collaboration with our Investment team to first identify suitable volunteering opportunities via our portfolio partners and then working in close collaboration to deliver opportunities which closely align with the aims of our funders. Our volunteering activities span online CV workshops through to in-person Insight Days, work experience and beyond. The volunteering programme is a vital component of our stewardship offer to our donors, who seek opportunities to meet and support the young people that Impetus serves through the organisation in its portfolio.

The postholder will also support the Head of Engagement (Pro Bono) to enable Impetus to source pro bono support from corporate partners. The role line manages a Philanthropy Officer who facilitates the day-to-day running of volunteering events with partners.

Key responsibilities

Volunteering

• Manage and deliver c.50 online and in person meaningful volunteering activities a year via Impetus portfolio partners.
• Through this delivery of c.50 activities, support the management of Impetus’s funding partnerships, including Corporates, Individuals and Grant Making Trusts, to ensure donors are engaged with Impetus’s work and continue to support.
• Lead meetings (online and in person) with funders to identify their volunteering needs and drive forward engagement opportunities.
• Liaise closely with the Impetus Investment team and organisations in our portfolio to build relationships and craft the planning and delivery of a high-quality programme of volunteering sessions.
• Deliver new strategic opportunities to advance our volunteering programme, including the set-up and initial delivery of a new mentoring programme.
• Identify other new donor engagement opportunities through relationships with our portfolio, expanding the range of opportunities available to donors in response to need and availability.
• Craft relevant communications and collateral for the volunteering programme, alongside Development Directors and the Communications team.
• Ensure all communications with external stakeholders are prompt, clear and compelling.
• Work closely with account managers to ensure effective stewardship over the course of donors’ annual giving cycles, strategically advising on when to hold and host volunteering opportunities.
• Lead on the data analysis of the volunteering programme, regularly feeding back to the Development Director and Investment team in written, verbal and presentation form.
• Ensure the systems and processes around volunteering are maintained and up to date, as well as ensuring the effective use of Salesforce to hold key data.
• Line manage the Philanthropy Officer and oversee their work plan and development.
• Be prepared to travel across London to deliver volunteering events at corporate partner premises.
• Come into the London office two times per week.
• Attend Philanthropy team events outside of work hours including our evening Summer Party; our Saturday Triathlon; and our evening Transforming Lives Dinner. These are in London and outside of London.

Pro Bono

• Support the Head of Engagement (pro bono) in delivering new pro bono partners, including supporting the research of new partners and attending meetings (where necessary) to build new Pro Bono relationships.
• Working alongside the Head of Engagement (pro bono) and the Investment team, to source external support for pro bono projects. You may also support in monitoring the delivery of these projects and reviewing the quality of execution.
• Support in the stewardship of existing pro bono partners including leading appropriate meetings or Lunch and Learn sessions.
• Record all pro bono contacts and projects within Salesforce database.

Other

• Demonstrate professionalism and best practice in all duties. 
• Share the learning from our work across the team, across the organisation and externally.
• Work within Impetus strategy, policies and procedures. 
• Attend Impetus events to provide support to Philanthropy team. 
• Represent the Philanthropy team on internal projects, working groups and committees as required.

Person specification

Essential

• Experience of running a volunteering or membership programme and familiarity with the fundraising landscape, including a good understanding of the corporate donor marketplace.
• Exceptional project management experience, with the ability to devise donor engagement plans and use project/account plans, budgets, and other financial information.
• Proven experience of maintaining and developing excellent relationships and partnerships with a range of stakeholders, each with different needs.
• Ability to proactively seek and originate new business and activities whilst maintaining and developing existing networks.
• Understanding of the role which skilled volunteering can have for charities.
• A strong interest in partnering closely with charities that are committed to learning about the role of volunteering, building out their volunteering programme and working collaboratively to co-design opportunities for Impetus funders.
• The ability to grasp and interpret complex ideas, including the venture philanthropy model of Impetus and the private equity industry.
• A commitment to Impetus’ mission.
• A commitment to equality, diversity and inclusion.
• Growth mind-set: seeks out and acts on feedback in order to improve performance.
• Presence, credibility and ability to look beyond own area of expertise.
• Excellent line management and staff development skills.
• Excellent team player, with a commitment to working in a collaborative and inclusive style.
• Excellent organisational skills with the ability to work independently to prioritise workload and manage conflicting demands in a fast-paced environment.
• Excellent IT skills with experience and knowledge of Microsoft Office and experience in using Salesforce or a comparable CRM system.

Desirable

• The ability to work through the fundraising cycle with donors.
• The ability to work through the pro bono engagement cycle with donors.
• Experience of working in a similar role.
• Knowledge or experience of the youth or charity sector.

Our commitment to equality, diversity and inclusion

We believe that a diverse workforce leads to an organisation that is more open, creative andgets better results.

We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.

We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.

We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.

Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.

Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, race, age, disability, religion, belief, sexual orientation, or marital status. We value diversity and welcome applications from people of all backgrounds.

How to apply

You will need to:

• Complete the online form (including the equal opportunities monitoring form)
• Upload a comprehensive CV and supporting statement

The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification. 
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission. 
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.

The deadline for applications is 9am Monday 02 December 2024.

Interviews

First round interviews will take place: week commencing 09 December 2024

Second round interviews will take place: week commencing 16 December 2024

You will also be required to provide proof of your eligibility to work in the UK.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.