It Support Jobs
JOB PURPOSE
The Administrative Assistant role provides a range of proactive administrative support to the Director of Fundraising of UK for UNHCR, as well as to the wider fundraising team. This role is therefore a key support in growing funding for refugees and displaced communities.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
ROLE RESPONSIBLITIES
- Proactively manages the Fundraising Director’s calendar: scheduling and rearranging internal and external meetings and liaising with key internal and external stakeholders.
- Helps schedule meetings for the various fundraising teams.
- Books meeting rooms for internal and external meetings, ensuring any required technology is set up.
- Ensures briefings for Director of Fundraising are received in advance of meetings.
- Registers in-person external guests to the office and ensures they are welcomed.
- Books travel arrangements for the Director of Fundraising and heads of fundraising.
- Minutes meetings, including documenting and sending out summary of decisions made and next steps from internal meetings.
- Updates partner information in our database (Salesforce).
- Maintains files and records on SharePoint.
- Manages invites and guestlists for donor events.
- Leads on organising logistics for twice annual fundraising all staff strategy away days.
- Coordinates with colleagues to secure content and information for donor materials (newsletters, proposals, reports).
- Helps create template documents for donors (for example, thank you emails/letters).
- Collates documentation for purchase orders and invoices.
- Builds and manages positive relationships with internal and external stakeholders.
- Identifies any administrative processes that could be simplified or made more efficient.
- Appropriately manages any confidential information.
- Supports other directors and fundraising colleagues on administrative activities.
- Performs other appropriate tasks or duties as required.
PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience
- Previous experience in an administrative role.
- Previous experience with diary management.
Essential Skills/Knowledge
- Proficient in the use of Microsoft Office platforms: including Outlook, PowerPoint, Excel and Word.
- Excellent written and verbal communication skills.
- Excellent accuracy and attention to detail.
- Good organisational skills, including the ability to manage priorities.
- Strong interpersonal and collaboration skills.
Desirable Skills/Experience
- Understanding of a fundraising department.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays.
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: Thursday 12th December 2024
Interviews: Week commencing 16th December 2024
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
Registered Charity
51 - 100
We stand with refugees – will you join us?
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Activity Coordinator (Cycling) Lancashire
Part-time: 14-21 hours per week (0.4-0.6 FTE)
Salary: £24,000 - £26,000 FTE per annum (dependent on experience and location)
Contract: Fixed term, until 31 March 2026
Location: Lancashire (initially Preston and Hyndburn)
Are you passionate about inclusive cycling and creating opportunities for people of all abilities to enjoy accessible cycling programmes? Join Wheels for All, a national charity dedicated to improving health and wellbeing through community engagement. As our Activity Coordinator (Cycling) you’ll play a vital role in fostering a welcoming environment for participants across Lancashire.
About Us
At Wheels for All, we believe everyone should have the opportunity to enjoy the physical, mental, and social benefits of cycling. For over 30 years, we’ve supported communities, and we’ve developed a network across the UK to create accessible cycling hubs and programmes, ensuring people of all abilities can cycle in safe and welcoming environments.
About the Role
As our Activity Coordinator (Cycling), you will:
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Deliver accessible cycling programmes that cater to children, adults, and individuals with disabilities or long-term conditions.
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Work on community engagement initiatives to expand cycling opportunities in the Lancashire region.
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Recruit, train, and support volunteers, creating a welcoming and collaborative environment.
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Coordinate cycling for health and wellbeing activities to improve participants' physical and mental health.
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Monitor programme outcomes to ensure quality and impact, contributing to our mission of promoting inclusive cycling initiatives.
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Promote Wheels for All’s commitment to providing safe and enjoyable cycling experiences for all.
What We’re Looking For
Essential:
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Experience of working with individuals with disabilities.
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A passion for disability support in sports and inclusivity
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Excellent organisational and communication
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Basic IT skills (Microsoft Office).
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Flexibility to adapt and work with a range of stakeholders.
Desirable:
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Experience in coordinating cycling or outdoor programmes.
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Volunteer management expertise.
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Knowledge of health and safety in outdoor activities.
You don’t need to be a cyclist to apply, but you do need to share our vision and enjoy making a difference.
For the full job description, please visit our website.
Why Join Us?
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We value our team and offer a range of benefits, including:
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25 days annual leave (pro-rata), plus public holidays.
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Flexible working arrangements.
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Employee Assistance Programme for 24/7 support.
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Birthday day off and a volunteering day each year.
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Access to the Cycle to Work scheme and other wellbeing initiatives.
How to Apply
To apply, please send your CV and a cover letter explaining how you meet the requirements of the role to our email by 5pm on Tuesday, 3 December 2024. Alternative formats (e.g., video or audio) are welcomed.
Interviews will be held on Tuesday, 10 December 2024, with timings to be confirmed.
For more information, contact us by email.
No agencies please.
We are currently unable to support visa sponsorships or applications. To be considered for this role, applicants must have the right to work in the UK.
We are an Equal Opportunities Employer
We welcome applications from all backgrounds and are committed to fostering an inclusive and diverse workplace. Wheels for All is a Disability Confident employer and actively encourages applicants from underrepresented groups.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about fashion or furniture and want to make a difference through your work? We are looking for a dynamic and experienced Store Manager to join our team, focusing on driving sales while supporting our charitable mission.
About the Role:
As the Flagship Store Manager, you will play a key role in supporting our Retail Manager to maximise sales and ensure the smooth operation of our retail business. You’ll be part of an enthusiastic Retail team that values collaboration, innovation, and a shared commitment to positive change.
Key Responsibilities:
- Assist the Retail Manager in achieving sales targets and operational goals.
- Lead, inspire, and manage a dedicated team, including staff and volunteers.
- Ensure exceptional customer service and a welcoming store environment.
- Manage inventory, merchandising, and store presentation to align with brand standards.
- Oversee daily store operations, including cash handling, reporting, and compliance.
- Contribute to marketing initiatives and community engagement efforts.
About You:
- Experience: Previous experience in a store management role within the fashion or furniture industry is essential.
- Skills: Strong leadership skills with proven line management experience. Experience managing volunteers is highly desirable.
- Attitude: Positive, proactive, and passionate about driving change. A “can-do” attitude and optimism for the future are a must.
- Passion: Enthusiasm for fashion, furniture, and making a positive impact through charity-focused work.
Why Join Us?
- Training: Additional training and development opportunities will be provided.
- Team: Join a friendly and supportive team that is dedicated to making a difference.
- Impact: Be part of a company that values its people and their contributions to both business and community.
If you’re ready to take the next step in your career and share our passion for fashion and positive change, we’d love to hear from you!
How to Apply:
Please submit your CV and a cover letter explaining why you would be a great fit for this role.
The client requests no contact from agencies or media sales.
Thank you!
Community Project Coordinator
Hours: Part-time, 21 hours per week (0.6 Full-Time Equivalent)
Starting salary: £25,767 (pro-rata)
Contract: Fixed term for 12 months. (Potentially longer dependent on funding).
Responsible to: Adult Projects Lead
Location: Office base is Chorley. A mix of home and office working, with a focus on travel to Burnley and Pendle for project delivery
An exciting opportunity has arisen to join our adults project team as a project coordinator. The postholder will have significant experience of engaging south Asian communities in Lancashire. Alongside working on Connecting Communities.
We are looking for an individual who understands the communities of Lancashire and the barriers to engagement they may face. Fluency in languages such as Urdu, Punjabi or Bengali is advantageous. The successful candidate will have excellent communication skills, with the ability to adapt to a range of audiences and with the ability to build relationships quickly with service users and professionals.
Lancashire Mind is an equal opportunities employer and welcomes applications from all sections of the community, particularly candidates with a lived experience of mental health conditions who fulfil all the criteria within the person specification.
We offer a workplace pension scheme, 28 days annual leave (plus bank holidays), a sick pay scheme, paid emergency and compassionate leave, regular supervision, and a variety of learning and development opportunities.
Please note: Lancashire Mind follows Safer Recruitment practices and have a commitment to safeguarding people who use our services. Therefore, this post is subject to a Disclosure and Barring Service (DBS) check. If invited to interview, we will ask you to provide evidence of your qualifications and right to work.
Applications must be submitted using a Lancashire Mind job application form, which can be downloaded from our Lancashire Mind website along with our recruitment pack which contains more information about this role.
Deadline for applications: 9am on Monday 9th December 2024.
Interviews for this post are scheduled to take place on Wednesday 18th December, in person at our office in Chorley. Please keep this date free as alternatives can’t be offered.
Registered Charity Number 1081427
Registered Company Number 3888655
Registered Charity
21 - 50
We're working towards a Lancashire where everyone can have the best mental health and wellbeing possible
The client requests no contact from agencies or media sales.
Thank you!
Prospectus are delighted to be working with a prestigious heritage site based in Essex. They are looking for a experienced and dynamic General Manager to oversee all aspects of day-to-day operations of the site. This role offers an exciting opportunity for an enthusiastic leader passionate about history, community engagement, and delivering memorable visitor experiences. As General Manager, you will be at the forefront of the site's mission to preserve and celebrate its legacy, while ensuring that visitors and community feel connected to its unique historical significance.
This particular heritage site is embarking on an exciting new phase in its history, under a refreshed trustee body and building on Stakeholder Engagement work completed last summer to reimagine its vision and move towards a mixed use business model. Working directly to the CEO, you will be responsible for the day-to-day management of the site, including its safety, maintenance, and presentation, to create a welcoming and secure environment for all.
The successful candidate will bring strong operational expertise, a strategic mindset, and the ability to manage a small but diverse team of staff and many volunteers. Financial oversight will be key, as you will monitor income and expenditure, explore new revenue-generating opportunities, and contribute to budget planning to support the charity’s mission. Experience in successfully managing organisational change, including through the use of IT, will also be useful.
We are looking for a leader with a background in site, operations or resource management, ideally in a historic or visitor-attraction setting. Your ability to engage with the local community and foster strong relationships will be essential, as will your dedication to creating a positive and inclusive team culture. You will play a crucial role in developing educational programs and events, ensuring that heritage site remains a valued community asset and a destination for learning and discovery. This role is ideal for a proactive and organised individual with a strong commitment to heritage preservation, public engagement, and team development.
If this description resonates with you, we encourage you to submit your CV in Word format as soon as possible. Suitable candidates will be provided with further details about the role.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Thank you!
Your new company
Join a dynamic non-profit educational organisation in the heart of Central London! We're on the lookout for a passionate HR Business Partner / HR People Partner to become a key player in an evolving HR team. With a new HR Director at the helm, exciting changes are underway, and this role has opened up due to an internal promotion.
Your new role
As HR Business Partner / HR People Partner, you'll be the go-to expert for all things people management. From employee relations and recruitment to performance and change management, you'll provide both proactive and reactive support. You'll collaborate closely with managers and build strong relationships with both internal and external stakeholders. With their new HR strategy in place, you'll also have the opportunity to provide support to projects like new IT systems, rewards reviews, and enhancing strategies such as EDI and Wellbeing.
What you'll need to succeed
We're looking for someone with proven experience in an HR business partnering role and CIPD Level 5 membership. You'll need a solid understanding of employment law and best practices, along with exceptional communication skills and a team-oriented mindset. This role requires you to be office-based five days a week, so you'll need to be committed to working on-site.
What you'll get in return
The role offers a competitive salary of up to £56,000 per annum, depending on your experience and skills. The benefits package is generous, including private health insurance and an attractive pension scheme.
What you need to do now
If this role excites you, click 'apply now' to send us your up-to-date CV.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays_co_uk
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Outreach Practitioner - Wokingham
An Outreach Practitioner is required to work on a part time contract for a drug and alcohol charity based in Wokingham.
The role is working 21-28 hours per week, providing support to clients who are unable to access the service.
Please note that a driving licence and access to a car is essential.
Responsibilities:
- Home visits for clients with limited mobility to complete assessments and keywork.
- Home visits to clients who are off script/not in treatment to attempt re-engagement (usually carried out with another professional
- Visits to service users in hospital to provide ongoing support (where appropriate)
- On site assessments, duty and clinic cover when required
- Joint work with partner agencies as appropriate
Experience Required:
- Proven ability to provide individuals with complex needs with high-quality services. This includes having the capacity to work one-on-one or lead group sessions, complete assessments, care and support plans, risk assessments, and case recording in a timely manner and to a high degree.
- Enthusiasm for working with disadvantaged or socially excluded people, with a track record of meeting deadlines, properly and promptly recording information, writing reports, and remaining composed under pressure.
- Strong IT abilities, such as the ability to use digital meeting platforms, Microsoft Office applications, and case management systems.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Thank you!
About A4ID
Advocates for International Development (A4ID) is a charity with a vision to see the law and lawyers play their full part in the global eradication of poverty and advancement of the UN Sustainable Development Goals (SDGs). A4ID seeks to be an authoritative voice of the legal community, to inspire and enable lawyers to join the global fight against poverty, and to ensure that legal support is available for those engaged in that fight. A4ID is currently working hard to make its vision and mission a reality through its innovative pro bono broker service and bespoke pro bono projects; its respected education and training programmes, its acclaimed thought leadership and policy work; its Rule of Law Expertise UK Programme; and its international project work.
About the role
The role of the Project Officer - International Development (POID) is to support the PBLS team’s mission to advance the UN SDGs by brokering pro bono legal assistance from legal experts in support of international NGOs. The POID will do this by engaging PBLS’s existing network of international NGOs, expanding this network by connecting with new international NGOs, and providing international development expertise to support and enhance the services and products within PBLS.
The POID will engage CSOs/NGOs globally to build partnerships and identify needs for pro bono legal assistance. This role will also support PBLS objective in brokering international pro bono legal opportunities to fulfil these needs, by connecting legal experts/expertise with CSOs/NGOs, including the weekly circulation of pro bono projects to legal partners or long-term and more complex strategic projects. The POID will conduct due diligence, allocate projects to appropriate legal partners, maintain related records and gather relevant feedback on a periodic basis. The POID will provide support on internal reporting, and will also draft external communications. The POID will also be responsible for other internal administrative tasks as necessary (e.g. updating software and implementing process changes). Other key responsibilities will include: supporting the PBLM with any bespoke projects; assisting with training events for Development or Legal Partners on relevant International Development topics, and engaging with key Legal or Development Partners any on specific areas of legal interest or need. This role will work with other teams as and when needed.
To apply
Interested candidates are requested to send a CV and Cover Letter. The Cover Letter must include why you are interested in this job and how you match the person's specification. We encourage you to draw on specific examples from your professional life in the Cover Letter.
Closing date: 30 November 2024.
Work permit: Required to have the right to work in the UK.
Thank you!
A fantastic charity providing services to unpaid carers are looking for a Senior Service Manager, based in Surrey.
Location: Leatherhead in Surrey, with some working from home and within the community across Surrey
Salary: Circa £32,000
As Senior Service Manager, you will direct the strategic requirement, operational care standard and continuous improvement of services to the charity’s clients, the unpaid carers, across Surrey.
Key responsibilities include:
- Managing the Service Managers – ensuring operational excellence and compliancy within your allocated sector
- Collaborating with the other Senior Service Managers to execute strategic visions at the direction of the Head of Care Operations & Registered Manager
- Continuously aspiring to revolutionising the care and support provided to clients
- Providing expert leadership around Safeguarding Concerns and being a role model for
- other members of the operations management team
- Monitoring service provision - ensuring gaps and under contract hours are resolved and resources are being maximised with regards to impact on overall delivery of hours.
- Co-producing and implementing strategic plans for the delivery of care services for unpaid carers in alignment with the business plan.
The successful candidate will have a Care Certificate and knowledge of CQC regulations and Health Care Act and an ideally an NVQ Level 3 or 5 in Health and Social Care (or the willingness to commence in this qualification with 3 months).Previous line management experience, ideally in a care setting, including rostering and completing observations and supervisions is key, as is a good level of IT literacy, including proficiency in Microsoft Office software (Word/Excel) and the ability to learn to use other digital platforms and software. Crucially you must have the ability to demonstrate dignity and respect for adults and children with care and support needs and have a thorough understanding of the needs of unpaid carers.
CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Thank you!
Outreach Practitioner - East London
An Outreach Practitioner is required to work on an initial 3-month contract for a drug and alcohol charity based in East London.
The role of an Outreach Practitioner is to provide high-quality street-based drug and alcohol interventions to people who are homeless or at danger of becoming so in order to promote positive outcomes.
They will oversee, evidence-based interventions, recovery planning, and aftercare planning while managing a small, complex caseload.
Responsibilities:
- Engage and reengage homeless individuals misusing substances by conducting street outreach, building relationships along the way.
- As part of a well-integrated care package, provide evidence-based psychosocial one-on-one therapies and adopt a proactive stance when dealing with service user disengagement.
- This includes naloxone programs, recovery interventions, opiate replacement therapy, blood-borne virus intervention, assertive outreach, needle and syringe program delivery, and harm reduction advice, guidance, and education.
- Participate in internal and external multidisciplinary review meetings and collaborate with housing teams, local authority officers, and other treatment agencies to encourage individuals in seeking treatment in order to reduce the occurrence of antisocial behaviour and street drinking.
Experience Required:
- Proven ability to provide individuals with complex needs with high-quality services. This includes having the capacity to work one-on-one or lead group sessions, complete assessments, care and support plans, risk assessments, and case recording in a timely manner and to a high degree.
- Enthusiasm for working with disadvantaged or socially excluded people, with a track record of meeting deadlines, properly and promptly recording information, writing reports, and remaining composed under pressure.
- Strong IT abilities, such as the ability to use digital meeting platforms, Microsoft Office applications, and case management systems like Theseus, System One, or Nebula.
Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join Our Team – Fundraising & Grants Officer
Are you looking for flexible hours with remote working options? Do you have strong organisational and administration skills and enjoy building relationships? We’re excited to welcome a Fundraising & Grants Officer to our team! You’ll support the Head of Business Development & Partnerships in securing essential funding for Action for Family Carers, keeping our fundraising efforts running smoothly.
While previous fundraising experience is a plus, it’s not essential—if you bring transferable skills from business development, marketing, or similar fields, we’d love to hear from you. With strong communication skills and a knack for using data to build compelling cases, you’ll manage smaller bids independently and assist with larger applications and proposals. Your main role will be coordinating funding applications and reports and researching new funding opportunities like corporate partnerships. You will also support our community fundraisers.
Bring your ideas and creativity as we work together to innovate and develop new income streams!
About Us:
Action for Family Carers is a well-established Essex-based charity dedicated to supporting unpaid carers and young carers. We've been making a positive impact for over 30 years.
What We Offer:
· Salary: £26,300 per annum FTE (£15,780 actual)
· Contract: Permanent
· Hours: 21 hours per week - Flexible days/hours, hybrid office/home working
· Location: Brickhouse Farm, Poulton Close, Maldon, Essex, CM9 6NG
Benefits:
· Full induction and relevant training
· Contributory work-based pension scheme
· Access to a 24-hour Employee Assistance Programme
· Flexible working arrangements
Apply Now:
If you're ready to be part of a dynamic team, contribute to meaningful work, and make a positive impact, we want to hear from you! Read the full Job Description and Person Specification and send a CV and covering letter addressing how you meet the requirements of the person specification, applications without this may not be considered.
Closing date for applications 5pm, Wednesday 11th December 2024
We will be interviewing applicants on a rolling basis and reserve the right to close the application window if we appoint a suitable candidate.
Action for Family Carers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all.
Please attach a covering letter addressing how you meet the requirements of the person specification.
Applications without a cover letter may not be considered.
Thank you!
We’re a community hub in south Islington providing services, activities and events for local residents of all ages. We run after-school clubs, employment support, gardening for older people and much more. Our large, modern community centre on Central Street is a great backdrop for our varied activities, and we have several outdoor spaces for visitors to enjoy.
We're looking for someone to provide effective and confident administrative support to the Business Engagement team, and ensure the smooth running of the Business Engagement Programmes. In particular the work of the PC Pals Digital Inclusion Programme and other ongoing corporate-led programmes. The Administrator will support the Business Engagement team to develop sustainable relationships with local businesses to establish long-term projects and ad hoc events utilising corporate volunteers that meet the local community's needs.
The client requests no contact from agencies or media sales.
Thank you!
About the Role
Ivy Rock Partners is delighted to be working with a prestigious London-based university to recruit an Interim Head of Fees and Credit Control. This is a vital leadership role within the finance team, offering the opportunity to shape and oversee the university’s fees and bursaries operations. You’ll be responsible for ensuring the accuracy of student financial records, spearheading income collection strategies, and managing a dedicated team to deliver a first-class service. This interim position is ideal for a strategic thinker with a hands-on approach, someone who thrives in collaborative environments, and who is eager to drive improvements and embed robust processes.
Key Responsibilities
- Leadership: Manage and lead the Fees and Bursaries team, fostering a culture of excellence and collaboration.
- Data Integrity: Ensure the accuracy of student financial records, supporting statutory reporting and funding returns.
- Fee Strategy: Develop and implement tuition fee policies, collaborating with senior stakeholders to align with strategic objectives.
- Debt Management: Oversee the student debt collection process, ensuring timely income collection and maintaining strong relationships with external agencies.
- Stakeholder Collaboration: Work closely with ICT, Registry, and other departments to enhance systems and processes.
- Compliance & Governance: Ensure all procedures align with higher education regulations and best practices.
- Team Development: Support the professional growth of your team, ensuring they are equipped to adapt to evolving university needs.
About You
You will bring a proactive and forward-thinking approach to the role, coupled with the ability to lead through change. Key skills and attributes include:
- Proven experience managing multi-disciplinary teams within a finance or education setting.
- Strong understanding of student financial processes, fee-setting strategies, and record systems (higher education sector experience is advantageous).
- Excellent communication and stakeholder management skills. · A track record of driving operational improvements and embedding change.
- Competency in IT systems, including Excel and student records platforms.
Why Join?
This is a unique opportunity to play a pivotal role in shaping the financial operations of a leading university. You’ll work closely with senior leadership to ensure financial sustainability while delivering exceptional service to students and stakeholders.
Please get in touch with Megan Hunter for a confidential conversation about the role.
Thank you!
Are you passionate about making a difference in the lives of people affected by homelessness, complex needs, and involvement in the criminal justice system? Do you have the leadership skills to drive positive change in an innovative and supportive environment? If so, we have an exciting opportunity for you to join our team as a Service Manager overseeing our Accommodation Services and our Peer Mentoring Outreach Service.
We are a dynamic organisation committed to supporting individuals facing the most challenging circumstances, helping them rebuild their lives with dignity and independence. Our services provide vital accommodation, specialist support, and peer mentoring to those affected by homelessness, mental health issues, substance misuse, and contact with the criminal justice system.
ABOUT THE ROLE
As a Service Manager, you will play a pivotal role in leading our dedicated team to deliver high-quality, person-centered support for service users. You will oversee accommodation projects that provide safe and stable housing for individuals experiencing homelessness and ensure that tailored support is available for those with complex needs.
You will also manage our Peer Mentoring Outreach Service, which empowers individuals with lived experience to mentor and support those at risk. Through innovative and inclusive approaches, you will help foster resilience, self-confidence, and long-term positive outcomes for service users.
Shift Pattern: 37.5 hours per week, Monday to Friday, 9:00am to 5:00pm with flexibility. Participation in the On-Call out of hours rota is also required.
ABOUT YOU
To succeed in this role, you will be an experienced and compassionate leader with a track record of managing services for vulnerable groups. You will be confident in developing and implementing strategies, leading teams, and working collaboratively with a wide range of stakeholders.
We are looking for someone with:
- Experience in managing services within the housing, homelessness, or social care sectors.
- Strong knowledge of complex needs such as mental health, substance misuse, and involvement in the criminal justice system.
- The ability to inspire and lead teams, fostering a positive, supportive, and inclusive environment.
- Excellent communication and partnership-building skills.
- A commitment to person-centered care and an understanding of trauma-informed approaches
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience ; Naturally, we approach any emerging issues with empathy and sensitivity. As an organisation, we’re proud to mention that our staff Ambassadors career aspirations generally benefit from embracing this unique opportunity to develop their respective skill sets in spaces that exist outside of their daily roles.
What would we like, but not essential?
- Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
What we offer
- A supportive and inclusive working environment
- Competitive salary and benefits package
- The opportunity to make a real impact on people’s lives
- 25 days annual leave, increasing with the length of service
- Ongoing Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
- Eligibility to register with Blue Light Discount Card
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
OVERVIEW OF KEY RESPONSIBILITIES
- Leadership & Management: Lead, motivate, and develop a team of staff and volunteers to provide high-quality services.
- Service Delivery: Oversee the provision of accommodation and outreach services, ensuring they meet the needs of individuals affected by homelessness, complex needs, and the criminal justice system.
- Partnership Working: Work collaboratively with statutory agencies, charities, and community organizations to coordinate support and build effective referral pathways.
- Budget & Compliance: Manage budgets, ensure compliance with relevant regulations and standards, and meet contractual obligations.
- Strategic Development: Drive continuous service improvement, implementing new initiatives to enhance outcomes and address the evolving needs of service users.
- Peer Mentoring Program: Oversee the peer mentoring program, providing guidance and support to mentors who use their lived experience to help others.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website. We are an inclusive employer, committed to Equity, Diversity, and Inclusion (EDI).
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details above.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Thank you!
We have an exciting opportunity for a Caseworker to join the Hampshire & Isle of Wight team working 37.5 hours per week. This role is offered on a hybrid basis with 3 days working from the office in Basingstoke and 2 days working from home.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible working options including hybrid working
- 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays (pro rata)
- Pension with 5% employer contribution
- Enhanced sick pay allowances, maternity & paternity payments
- High Street, retail, holiday, entertainment & leisure discounts
- Access to our financial wellbeing hub & salary deducted finance
- Employee assistance programme & wellbeing support
- Ongoing training & support with opportunities for career development & progression
About the role:
You are able to work a hybrid with 3 days working from the office in Basingstoke and 2 days working from home.
As a Caseworker you will:
- Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support, which will include providing resources, interventions, and information to all service users
- Work alongside and oversee the casework management of a small number of volunteer supporters
- Liaise and actively engage with other local providers to share information on the VS service offer and options for victims and survivors
- Use a bespoke case management system to maintain accurate and confidential records and contribute to monitoring information including the collection of outcomes
- Working as part of a team with staff and the volunteer team to provide a seamless service to clients
You will need:
- Understanding of the impact of crime on victims such as sexual violence, hate crime and anti-social behaviour
- Effective verbal and written communication skills
- Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
- Ability to balance competing needs and priorities
- Ability to work independently and as part of a team
- Experience of building effective working relationships across internal and external stakeholders
- Personal resilience to manage exposure to highly emotional or sensitive demands of the role
- Ability to manage a caseload including complex case management
- Ability to use generic IT applications competently.
- This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We look forward to hearing from you.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.
