It Operations Manager Jobs in Greater London

12 Months’ Maternity Cover

Desired start date: 6 January 2025

Reporting to the Public Engagement Manager, the Public Engagement Officer will work as part of a team to deliver our mission of meaningfully involving patients and the public across Academy activities and in the way we work.

You will collaborate with colleagues across the Academy, our Fellows and our grant awardees to help deliver projects that ensure the Academy connects with patients, carers and members of the public in new and accessible ways. You will organise and evaluate programmes that feed public views into our policy advice and grants and careers programmes. Our current priorities include supporting more diverse communities to take part in conversations about health and research and developing new workstreams on health inequalities and climate change.

You will do this all by building strong relationships with public and patient groups and connecting with individuals to understand and provide the support they need to be involved in our work.

What you will be doing:

• Support the delivery of events, workshops and training to feed public, patient and carer views into our policy, career development and grants programmes.
• Research and scope topics, formats, speakers, audiences and participants for public engagement and involvement activities.
• Assist with data collection, analysis and reporting for programme and event evaluations.
• Develop resources and deliver processes that support participants in Academy engagement and involvement activities - particularly administration for patient payments and arranging individual access and support packages.
• Make connections with people, organisations and communities to broaden participation in Academy public engagement and involvement activities.
• Connect with colleagues across the organisation to encourage and support their participation in engagement and involvement activities and knowledge of best practice.
• Identify and connect with non-traditional or underserved audiences for engagement projects and ensure public engagement activities promote diversity and inclusivity.

You are:

• Passionate about involving patients and the public in decisions and actions to improve people’s health and exploring ways of recognising the expertise and experience of different people.
• Willing to put people at the centre of everything you do, understanding and responding with compassion and empathy to the needs of individuals.
• Energetic and passionate about championing diversity and inclusion across Academy engagement activities.
• Someone who enjoys working closely with others as part of a small team and getting stuck into a variety of projects
• Organised and thrive on finding ways to make things run better, while also keeping day-to-day operations running.

Skills and abilities:

• Knowledge of public and patient engagement activities gained through education, employment or as a lived experience, patient or carer representative.
• Excellent interpersonal and communication skills with the ability to form good working relationships with people from diverse backgrounds.
• Good listener able to use compassion and empathy to understand people’s needs.
• Good IT and administration skills with experience of applying them to support projects and events.
• Ability to write in concise and accessible language and produce resources that can be easily understood by others.

Note: Your skills and experience might come from an interest in science and health gained through study, volunteering, or a previous job. Alternatively, you may come from a lived experience perspective, having participated in involvement or advocacy work as a patient or carer, and looking to build that experience into your career.

Benefits

• Salary progression framework.
• Hybrid and agile working.
• 29 days annual leave including Christmas closure dates, plus bank holidays.
• Pension (the Academy offers a flexible contribution structure with a minimum employer contribution of 8% up to a maximum of 13% of gross salary, with an employee contribution ranging from 3% to 8%).
• Life assurance.
• Season ticket travel loan (interest free).
• Family friendly benefits - enhanced maternity and paternity leave (subject to qualifying period), coaching for parents returning to work).
• Subscription to Headspace and Class pass.
• Staff training to support your development including EDI training.

For more information and to apply, please visit our website.

Closing date: 9.00am on Monday, 18 November 2024.

Interview dates: 26 and 28 November 2024 (held online).

Having recently secured a strategic partnership with Sport England, this role will play a pivotal role in activating the research activities that are required to inform the Leadership Skills Foundation and the wider sector to empower a more diverse range of young people with opportunities to develop essential leadership and life skills, regardless of their background.

You will be a valued manager within the ‘Programme Delivery’ team and will work with other departments across the organization to support the development of future accessible and inclusive essential leadership programmes. With a key focus being on the needs, benefits and outcomes required among underserved and/or under-represented communities and individuals.

This role will require positive and proactive internal working relationships to be created with other teams and colleagues to support organisational objectives and goals.

In addition, the role will also be required to foster relationships with external stakeholders to shape the research that you will manage through your team.  This work will support the development of our programmes to engage thousands more young people and give them the essential leadership skills for them to believe, lead and succeed.

We’re looking for a confident, collaborative research manager that wants to make a positive social difference through research.  This role will inform the changes that are required within the organisation’s programmes and support the sector to give access to essential leadership skills development to under-served communities through breaking down barriers.

Role duties and responsibilities

1. Manage research and impact projects and activities, internally and externally, in support of our programme delivery strategic goals.
2. Develop and manage research proposals and methodologies to address strategic goals. 
3. Manage both primary and secondary research using a range of methodologies. 
4. Interpret and analyse research to derive meaningful insights and provide actionable recommendations.
5. Present research findings, into clear, actionable recommendations, and compelling presentations that facilitate informed decision making across all levels of the organisation. 
6. Identify and recommend new research and evaluation projects and approaches which address gaps in our current evidence base. 
7. Engage with the Leadership team and Head of Programme Delivery to understand the organisation’s research requirements and align with organisational goals.
8. Manage other researchers providing guidance and support in their professional development.
9. Contribute to the research project budgeting process, ensuring efficient use of resources. 
10. Scope and produce ‘Invitations to Tender’ for commissioned research and manage the commissioning process, ensuring that the proposed research meets required objectives. 
11. Manage commissioned research contracts, including monitoring progress, reviewing and editing reports. 
12. Foster collaborative internal relationships to drive a culture of research driven decisions throughout the organisation. 
13. Build and maintain relationships with external partners and funders and communicate key findings where required. 
14. Ensure all research activities comply with ethical standards. 
15. Maintain an awareness of new research developments across the sector and use this to inform planning and decision making.   

People Management Responsibilities

• Delivery Programme Research Executive (0.8)
• Working with other managers whose direct reports will support the delivery of programme goals and activities

Key Relationships

Internal

• Line Manager: Head of Programme Delivery
• Direct report: Delivery Programme Research Executive
• Departments: Innovation, Marketing and Communications
• Leadership Team including - Directors of: Innovation & Standards; Engagement; Finance and Operations, and Chief Executive.
• Finance Manager

External

• Strategic partners including organisations such as Sport England.
• National and regional network and research partners.
• Key local delivery centres

Skills, experience and knowledge

Required/essential:

• Educated to degree level in a subject with substantial statistical or research content.
• Proven experience of working in a relevant research role. 
• Experience of leading/managing a range of different research projects, using a range of both primary and secondary research methodologies to gather both qualitative and quantitative research. 
• Experience in designing and leading high quality research proposals and tenders.
• Demonstratable experience and evidence of aligning research projects and activities with strategic goals and informing organisational decision making.
• Experience of formulating research reports and making recommendations in a range of easy to read and innovative formats.   
• Proven track record of building and nurturing highly effective relationships with a wide range of stakeholders, including senior colleagues and external funders or partners. 
• Effective communication skills with the ability to present information confidently to a diverse range of stakeholders, including leadership team, funders and external partners.
• Excellent project management skills and experience of leading research projects on time and on budget.  
• Strong organisation skills, ability to multi-task and work effectively in a busy team environment. 
• Able to deliver at pace ensuring efficiency.
• Excellent listening and recording skills to effectively evidence the findings of research. 
• Understanding of ethical standards and practices in research including potential issues.
• Complete and finish tasks independently and/or as part of a team. 
• Show competence with IT (including Microsoft Office). 

Desired:

• Line management experience
• Knowledge and understanding of the sector, including trends, challenges, and best practices
• Experience of researching on funded projects and meeting grant requirements.

 Personal qualities

• A confident, collaborative manager that wants to make a positive social difference.
• Pro-active with the ability to work on own initiative collaboratively and independently.
• Effective and confident communicator.
• Adaptable to operational requirements with an openness to give and receive constructive feedback as part of a growth mindset.
• A creative, problem solver with the ability to think critically and analyse a range data. 
• An ability to travel across the UK is required.

Are you passionate about transforming the lives of families of babies and young children with special needs and/or disabilities? 

First Step is a Charity based in the London Borough of Havering, that for over 36 years has supported more than 1,700 families and their children.

Families are referred or self-refer to us at a moment of crisis or uncertainty, normally pre-diagnosis, fearing all is not well with their child.  We provide an array of family-centric services tailored to each family’s and child’s needs.

We are looking for a Centre Manager to take over from our current postholder who has been with the charity for over 27 years as both volunteer and staff member and will play an active part of inducting and handing over and to the successful candidate.

The person we are looking for is a unique blend of heart and mind, who is committed to ensure that every person that comes into contact with First Step feels welcomed and is treated with dignity and respect.  They also need to ensure that First Step operates in a professional, organised, and effective manner.

You will be a friendly, capable and professional leader who is able to provide support and nurturing to a small team of staff and volunteers.  You will be passionate about working with the children and their families in sometimes challenging situations.  You will have a good understanding of safeguarding and be able to juggle workloads.

The postholder is responsible for overseeing all day to day front of house and administrative functions of First Step and it will be a hands-on role.  They will develop and maintain effective and efficient business systems across the organisation to ensure best value for the children and families we support.

Key Information

Location: Hornchurch London Borough of Havering

Contract: Permanent, Full-time

Hours: Monday – Friday 08:30 – 17:00

Reporting to: CEO

Closing Date: midday 15th November although early application is advised as it could close earlier if we receive a high level of interest

Application: Please submit a CV and covering letter of no more than 3 sides of A4, explaining your motivation for applying and your relevant skills and experience, and how they meet the requirements of the role.  A detailed Job Description and Person Specification is available. 

Annual Leave: 6.6 weeks holiday per annum including bank holidays

Pension: Employer pension contributions after 3 months

For further information or an informal conversation, please see contact details on Job Description

First Step is committed to working with children, parents, staff, volunteers and the community to safeguard and promote the welfare of children and vulnerable adults. We have a duty to carry out the appropriate procedures if we believe that a child or vulnerable adult may be subject to any form of abuse.

First Step is committed to making sure it provides equality of opportunity through employment and service delivery. First Step’s approach to Equality and Diversity is based on the principle of inclusion (increasing the diversity of people actively involved in and contributing to the development of sustainable communities). At its heart is a commitment to the value that all staff bring to the organisation because of their diverse characteristics. These cover race, gender, disability, age, marital status, sexuality, religion, background, personality and work style.

Please be aware that a Disclosure and Barring Service (DBS) check will be required under the provision of the Rehabilitation of Offenders Act 1974.

As a Grant Operations Officer, you’ll take on a varied role where you’ll be involved with:

• Supporting the logistical and secretariat process for the senior grant advisory and review panels. 

• Lead on the preparation of administrative aspects of all funding streams, including setting up funding rounds and applications on the Grant Management System (GMS; Grant Tracker).

• Supporting in the peer review process.

• Managing grant funding operational and administration processes. 

If you’re looking for an environment where you can lead on process improvement projects and work in a dynamic environment, then we want to hear from you. 

Skills, Knowledge and Expertise

• Previous experience within a grants funding position.

• Exceptional attention to detail. 

• Previous administration experience. 

• Project Management skills. 

• Strong interpersonal skills with the ability to establish good working relationships with stakeholders at all levels.

This role focuses on scientific and healthcare grants, so any experience working or studying within a scientific discipline is highly desirable. 

How to apply

Please click on the apply button, where you will be taken to our careers page.

Closing date: 25 November 2024

This role is to ensure the College meets its strategic financial and planning goals and objectives by being responsible for the day-to-day operations, including finance, HR, IT, fundraising and development, secretarial & governance and administration. The role is a senior position and the successful candidate will be a member of the Senior Management Team.

About Leo Baeck College

Leo Baeck College is a preeminent institution of Jewish scholarship and learning, combining inspirational, high calibre teaching with a commitment to developing rabbis, other professionals, and lay leaders who will build sustainable, accessible, and thriving Progressive Jewish communities.

The College campus is situated on a seven-acre site in the heart of North London with good transport links to central London. On site, LBC occupies a Grade II listed building where classrooms, seminar rooms, student study rooms and offices are located, along with a cafe.

Duties & Responsibilities

• Finance - Oversee the charity's financial operations, including budgeting, forecasting, student finances, financial reporting, preparing the content of the annual Trustees Report & management of the College’s investment portfolio. Supervise and manage third party finance services.
• Fundraising & Development - Support the Principal in developing and delivering the fundraising strategy. Maintain strong relationships with key partners, including donors, alumni and students.
• Strategic Planning & Implementation - Liaise closely with the Principal, Governors and Senior Management Team to develop and implement the strategic plan.
• Oversee the day-to-day operations of Leo Baeck College, ensuring that all activities are aligned with the charity's mission and strategic objectives. Supervise one staff member in general administration and facilities management for the site & College premises.
• Governance & Compliance – Strategic oversight to ensure the College adheres to all relevant legal and regulatory requirements including, but not limited to, GDPR, Companies House & the Charity Commission. Liaise and deal with legal and insurance matters.
• HR – Responsible for all HR activities including, but not limited to, contracts, appraisals, performance management, payroll & recruitment. Management of the College’s HR system.
• IT – Responsible for the management of third party contractor ensuring the IT needs of the College are met.

The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 130 countries and territories. For over 65 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization (WHO) and consultative status with the United Nations (UN).
FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.

The PMO Manager is responsible for designing and managing the framework within which projects are created, delivered and managed to support strategic decision making; as well as enabling the successful delivery of programmes and projects. They will be responsible for monitoring and supporting effective processes, governance and good practice. Sitting in Operations, they will be a centre of excellence for project management and governance across all functions ensuring consistency and continuous improvement.

This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.

You will enable Pecan’s frontline team to deliver the highest possible standards of service. You will have responsibility for developing a strategy and vision for all community food activities and developments within Pecan. You will focus on ensuring the programmes have dignity at their heart and work towards seeing an end to foodbanks. You will work with the projects to support them to collaborate and work together. You will play a key role in the organisations aim of transforming the lives of the most disadvantaged people in our community.

When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.

Main Responsibilities:

• Line manage and appraise staff in line with Pecan’s procedures: Foodbank Manager, Pantry Manager, Operations Manager, and the Development Manager Community Food Programmes.
• Demonstrates strong financial literacy and business acumen.
• Develop and oversee food strategy for Pecan’s food services, implementing the vision to end the need for food banks, re‑imagining the food services offer and including a cash-first approach.
• Develop and manage partnerships with authorities, corporates, churches, community groups and networks to support the successful development of programmes.

Key Requirements (specific skills, qualifications required):

• Strong experience of managing multiple projects.
• Experience of managing staff and volunteer teams.
• A strong understanding of community food programmes. 
• Demonstratable history in achieving targets.

Desirable knowledge/expertise

• An effective networker.
• Experience of the voluntary and community sector.
• Experience of working across a spectrum of church cultures and types.
• Experience of organisational development.

Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:

• CV
• Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.

Closing Date: Wednesday 6th November 2024, 9am

Interview Date: Week commencing Monday 11th November 2024, Details TBC.

Start Date: December 2024 or January 2025

Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.

Head of Development, Operations and Impact.

About the organisation 

CARAS is a dynamic and exciting charity offering holistic support to refugees and people seeking asylum. We pride ourselves on coupling the expertise of our staff team with strong values that mean we always place the voices, needs and wants of our group members at the heart of all that we do. We know that this is a transformative way of working and. Our Strategy, Theory of Change, Monitoring Framework and Values were all written with full participation from our group members. 

Our Values are: 

Kindness. CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents and interests. 

Justice. CARAS will strive for social justice following a rights-based approach in all of our work and challenging instances when rights are not upheld in wider society. 

Empowerment. CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

‘With’ not ‘for’. CARAS will put the voices, opinions, experiences and needs of its community members at the heart of all that we do. 

CARAS is a thriving organisation with a highly motivated, friendly and experienced staff team, bolstered by the generous support of equally skilled volunteers and trustees who come from many walks of life. We are impactful across a range of measures that demonstrate the life-changing work we do, and are proud to receive testimonials from our group members that bring our impact to life.

The Head of Development and Impact will be our lead fundraiser, drawing in support and expertise from across the team. They will take ownership of identifying funding sources, creating a strategy, forecasting our fundraising income, and building strong relationships with donors, bringing the experiences of our group members to life in fundraising communications. They will line management a full-time fundraiser who specialises in individual giving while the Head of Developent, Operations and Impact will lead on grant writing. 

In the last 5 years, this role has achieved huge success in CARAS’ development, more than trebling our income and enabling us to expand our staff team and therefore our reach. We are a highly impactful organisation that is often looked to for our insight in the sector. We have an ambitious five-year strategy, co-produced with group members, staff, volunteers, trustees and partner organisations, that guides our current work. 

This is an exciting role that comes with many varied commitments, expectations and timescales. We are seeking applicants who want to be at the forefront of change, striving to improve the rights, entitlements and day-to-day experiences of refugees and people seeking asylum. You will need to be able to show how your skills and experiences fit the role, as well as possessing a drive for social change in support of under-served people. Within this role, you will have scope to shape and secure the future of CARAS.

You will be supported in a variety of ways, including by an expert team of staff around you who will collaborate with you and work together as needed; a highly professional Board of Trustees who you will work with at key points throughout the year and who are available for consultation and advice as needed; robust and effective systems; and a network of organisations and funders who share CARAS’ goals. Additionally, you will have regular and detailed supervision with your line manager, and you can access our Employee Assistance Programme at any time. 

This opportunity comes at a very exciting time. CARAS will be piloting a 4 day week from the 1st of January- 30th June 2025, meaning that all staff will be working 80% less time for 100% pay. Full time employees will reduce their hours to 4 days per week. We anticipate that this will be a huge boost to staff wellbeing and will become part of our commitment to care for staff as well as our community members.  

We are also creating our next Strategic Plan, preparing for a future in which CARAS is a highly respected, impactful organisation with a £1million income. 

Key info 

Role title: Head of Development and Impact 

Salary: £43,000 - £46,000 p/a 

Hours: 4 days per week at full pay (pilot)

Contract type: permanent, full time 

Annual leave: 28 days full-time equivalent, plus additional time off between Christmas and the New Year. Annual leave increases with length of service. 

Employee benefits: 

4 day week

7% employer pension contributions 

Other benefits include flexible working, enhanced parental leave and sick pay, a cycle scheme, tech scheme, interest-free loans, study leave and volunteering leave. All staff are offered access to an Employee Assistance Programme. 

Preferred Start date: 1st January 2025, but flexible for the right candidate. Earlier would be welcome!

Reports to CEO 

Location:  The role is based in Tooting with a significant portion of remote working if desired. You can choose to work from home or from our premises in Tooting.  You will need to be able to attend meetings and events in Tooting and in other London locations on occasion.

Equalities Statement. 

As an organisation who works with refugees, we especially encourage applications from people with lived experience of forced migration. You will be invited to say whether you have been an asylum seeker or a refugee in the UK on the application form. Applicants with lived experience who meet essential criteria are guaranteed an interview.  

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The role: 

The Head of Development, Operations and Impact is required to lead a wide range of activities. You will be expected to manage your own time, prioritising tasks and leading a small team of people who contribute to CARAS’ fundraising. You will inherit excellent systems and skilled, supportive and enthusiastic team players. You will work closely with the CEO, and the senior leadership team which draws together Heads of Service from each of our programme areas. You will collaborate with our Finance Manager to ensure smooth management of grants and donations, and will play a key role in budget setting with the Finance Manager and CEO. 

The role demands cross-departmental working, and regular contact with community members to enhance your ability to advocate for them. You will be at the forefront of developing new ideas and approaches, and ensuring that teams have the money and resources to have an impact. 

Key tasks and activities. 

General 

• Lead the Operations department, line-managing team members in fundraising and operations management.

• Secure diverse and sustainable income streams to secure the future of CARAS. 

• Be the main point of contact for grant-makers and donors, communicating clearly and effectively about our work and its impacts. 

• Participate in organisational strategic reviews, making decisions on how to prioritise where limited resources are focused across the different activities and projects. 

• Carry out other duties as necessary and commensurate with the role. 

Fundraising 

• Line-manage our Fundraising Officer and work together to generate income to meet CARAS’s budgetary targets through trusts and foundations, individual giving, community fundraising and other means at our disposal. 

• Develop and deliver a fundraising strategy which synchronises with the CARAS Strategic Plan.

• Maintain a real-time pipeline of fundraising opportunities and oversee delivery. Lead or allocate all income generation opportunities in good time so that appropriate co-design and decision-making processes are behind applications. 

• Ensure compliance with best practice in fundraising including use of data and confidentiality. 

• Work collaboratively with Heads of Service and CARAS’ Finance Manager to develop, deliver and iterate systems to ensure grants are accurately and effectively managed. 

• Lead on the development of programmatic and core budgets for diverse grant funders. 

• Identify and build corporate partnerships based on organisational needs, values and income targets. 

Operations  

• Line-manage our Operations Manager and work together to ensure our premises, IT infrastructure, data management and risk management systems are effective, efficient, and legally compliant.

• Oversee or directly manage service providers and ensure that all contractors represent value for money and are appointed in line with our policies. 

• Maintain and develop strong, effective partnerships with delivery stakeholders such as our landlords, Wandsworth Council officers etc.

• Support the team to monitor projects from start to finish, including preparing costing for applications/bids, agreeing contracts and grant terms, monitoring deliverables and finance, and co-ordinating timely reporting. 

Finance 

• Work collaboratively with the Finance Manager to ensure the rigorous financial management across all income and expenditure to ensure all grants and donations are accurately accounted for and spent. 

• Working collaboratively with the Finance Manager and CEO, develop the organisational annual budget and lead on income projections for the year ahead to ensure expenditure budgets are feasible and unlock multi-year growth. 

Monitoring, evaluation and impact 

• Leading CARAS’ annual outcomes evaluation, managing work across departments to collect, disaggregate and analyse outcomes data from our Learning, Casework and Social Programmes. 

• Develop CARAS’ outcomes report and donor report ensuring they are data rich and clearly demonstrate impact. 

• Monitoring the wealth of data CARAS collects through our frontline service to ensure we stay agile and adaptable within a changing policy context, supporting Heads of Service and other relevant stakeholders to deliver excellence. 

Governance 

• Contribute to the maintenance of up-to-date policies relevant to the role.

• Attend board meetings as requested to share reports with the Board on fundraising.

• Work closely with the Treasurer and the Finance Committee on fundraising strategy. 

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Person Specification 

Essential  

Direct experience of the following: 

Proven experience in a leadership role. 

Proven experience of fundraising or business development successfully raising income from a range of sources. 

Proven experience in line management, supporting teams to deliver excellence and creating clear CPD plans to ensure staff are happy and motivated. 

Outstanding written communication with demonstrable experience of creating compelling cases for support and experience of successfully securing funds from large foundations. 

Confidence working with numbers and developing programmatic and organisational budgets. 

Experience collecting and analysing data. 

Committed to reflecting, refining and iterating practice to ensure learning is embedded throughout your work. 

Works collaboratively across teams and isn’t afraid to ask for help, recognising the diverse expertise held across the organisation.  

Proven experience in creating budgets, forecasting income, analysing and extracting data for reports. 

Ability to understand and clearly convey financial information to others for a wide range of purposes, ranging from grant applications and reporting, budget preparation and scrutiny with the Board of Trustees, and transparent communication with programme staff and participants. 

Proven experience building or delivering a fundraising strategy to increase corporate and individual funding streams. 

A confident and charismatic communicator. 

Commitment to upholding CARAS’s values in all your work. 

Desirable  

Experience in co-designing services or ideas with a community. 

Experience or knowledge of issues affecting refugees and asylum-seekers. 

Knowledge of the fundraising opportunities in the migration sector. 

Experience of working with accountancy software such as Quickbooks or Sage. 

An interest in keeping up to date with, and including, best practice within workplace culture. 

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To apply. 

Please complete our application form and return it by email.

We do not accept CVs or covering letters. You must include all details within the form.

Deadline: 9am, Friday 22nd November 2024. 

We offer a guaranteed interview to applicants who meet all essential criteria and who have lived experience of forced migration. 

Liberty is seeking an Infrastructure Manager to undertake a number of interesting short-term projects for a fixed term of 12 months to improve the efficiency of its operations.  The Infrastructure Manager will work closely with the Head of HR & Operations, Finance and Operations Director and external contacts to critically review several support systems and databases and recommend improved infrastructure at Liberty.

The successful candidate must have experience of having specified, sourced and implemented new database solutions in other organisations and a familiarity with a variety of monitoring, learning and evaluation frameworks, concepts, practices and procedures. An excellent project manager with experience of delivering projects to budget and on time and the ability to work with multiple stakeholders, motivating them through change, the successful candidate will be energised by delivering concurrent projects at pace.

Liberty fully embraces flexible working and is committed to employee development. We aim to encourage people from all backgrounds to work with us and are particularly interested in hearing from people from minority backgrounds and all socio-economic sections of society. Liberty supports hybrid working, with a minimum of two days per week in the Westminster office.

The deadline for applications is 5PM Monday 4 November 2024.

Applications received after this deadline will not be considered.

Please be aware that we do not accept CVs for this role. All applicants must complete the application form to apply.

First round interviews will be held on Thursday 21 November 2024

Second round interview will be held on Tuesday 26 November 2024

Apply via the job board on our website.

People’s Economy aims to build the agency and power of people facing injustice and working for social change so that they have the expertise, capabilities and resources to develop their own analysis of how the economic system is a root cause of the injustice they face, develop strategies to change it and then take action with others. Our vision is for a world with economies that meet the needs and priorities of people currently experiencing economic injustice.

The Head of People and Operations oversees the development of systems and processes to ensure the organisation operates as effectively as possible with particular focus on People & Culture, Finance and Operations. They manage People’s Economy’s freelance bookkeeper. 

Online Open House

Come and meet us! We are hosting an online open house on Monday October 28th at 12pm for anyone who is interested in hearing more about the roles we’re currently hiring for or what People’s Economy is all about.

You can use this space to ask any questions you might have about the role, find out more about the organisation and meet some of our staff team. Curious?  This will be hosted as a webinar and questions can be submitted via the Q&A function so you will be able to remain anonymous unless you choose to unmute or turn on your video to ask a question.

Sign up here:  https://us02web.zoom.us/webinar/register/WN_w2oUR_ckS6ycbSMqExXrkw#/registration

Job Description

People & Culture

• Lead the review and development of HR policies and processes to ensure that they embody People’s Economy’s values, and support effective working and staff wellbeing, drawing in external expertise as necessary.

• Lead the development and implementation of recruitment processes for staff vacancies, ensuring compliance with People’s Economy’s recruitment policy and employment law.

• Lead the implementation of formal HR processes e.g. disciplinary processes, contract variations, and act as the key point of contact with People’s Economy’s external HR advisers. 

• Contribute to the development of organisational culture and values and ensure that they are embedded, promoted and enacted throughout the organisation.

• Lead review and development of People’s Economy’s safeguarding policy, processes and practice including staff and trustee training.

• Lead the work to build and maintain staff health and safety and wellbeing, through developing appropriate systems, processes and practices.

• Undertake day-to-day HR administration, including leave booking and sickness absence recording. 

Operations

• Develop policies, systems and processes to support the effective functioning of the organisation and (with support from the Programme Director) which support the implementation of programme and project delivery.

• Develop and maintain People’s Economy’s IT systems, including working with external providers to review IT security. 

• Lead on regularly reviewing and updating People’s Economy’s remote and hybrid working policies and supporting colleagues to access suitable equipment and workspace to carry out their roles.

• Support the Programme Director set up and manage the operation of People’s Economy’s monitoring, evaluation and learning systems and their embedding across the organisation.

• Support the Executive Director to implement People’s Economy’s Diversity, Inclusion and Anti-Oppression (DIAO) policy and lead the annual process of reviewing and updating the policy, and relevant organisational systems and processes to support the implementation of the policy. 

Finance

• Lead People’s Economy’s financial management and control, including:

  • Manage People’s Economy’s book-keeping and payroll providers to ensure that high quality records of income and expenditure are maintained and the smooth operation of supplier payments, invoicing, payroll and pensions contributions.

  • Oversee the timely production of regular financial reporting including management accounts, cash forecasting and quarterly reporting to the Board. Scrutinise regular finance reports and work to resolve any issues identified. 

  • Liaise with People’s Economy’s accountant and manage the annual process of independent examination and producing year-end reports and accounts.

• Lead on financial planning, including the preparation of an annual organisational budget and lead on updating budget information throughout the year.

• Create systems and processes to support staff to develop and manage budgets for the programmes and projects that they are leading.

• With support from the Executive Director, lead the development of organisational business plans and monitoring of progress against them, including reporting on progress to the Trustee Board.

• Lead on maintaining robust and up-to-date information about the organisation’s income pipeline. 

• Lead on fundraising administration:

  • Track progress against income targets ensuring information is kept up to date and regularly updating the Executive Director on the position.

  • Manage funder reporting and invoicing, working closely with colleagues leading funder relationships and with People’s Economy’s book-keeping provider.

Governance and Legal

• Lead on compliance with all applicable regulatory requirements including data protection, employment law, health and safety, and charity law.

• Ensure that People’s Economy has appropriate insurance in place.

• Lead on Trustee Board administration and support the good functioning of the Board, including by managing trustee recruitment processes when required.

• Lead on maintaining the organisational risk register and reporting on it to the Trustee Board. 

• Work with the Executive Director to ensure that there are effective mechanisms to ensure the robustness of external and internal controls (financial and non-financial).

Line Management

• Oversee People’s Economy’s book-keeping providers, and line manage possible future roles, supporting post-holders to carry out their roles effectively and to develop professionally.

For full role description and person specification see attached application pack

Join Our Team as our new Finance Manager!   

Are you a talented and motivated qualified accountant looking to make a meaningful impact? 

Based in Eastcote, our charity provides crucial support to ADHD/autistic individuals, their families, and professionals, fostering neurodiverse-aware communities.

About the Role:

As Finance Manager, you will be at the heart of our charity’s operations, ensuring the smooth delivery of finance, resource, monitoring, HR, and contracting functions. Reporting to the Finance Director, you’ll play a pivotal role in our management team, supporting over 30 staff and managing the Finance and Monitoring Assistant and Office Assistant. Your work will underpin the 11,000+ instances of support we provide each year.

What You’ll Do:

Lead Financial Operations: Prepare and present monthly and quarterly accounts, support annual budgeting and audits, and manage day-to-day financial activities.

Enhance Resource Management: Oversee IT and phone systems, provide first-line IT support, and manage charity assets and resources.

Drive Monitoring and Reporting: Ensure accurate data, produce insightful monitoring reports, and support impact evaluation for fundraising.

Streamline HR and Payroll: Manage onboarding/offboarding processes, ensure compliance with recruitment policies, and oversee the monthly payroll.

Why Join Us?

Make a Difference: Contribute to the well-being of neurodivergent individuals and their families.

Supportive Environment: Be part of a collaborative and dedicated team that is passionate about our cause.

Professional Growth: Opportunity to advance your career in a senior finance role within a dynamic charity.

If you’re ready to bring your expertise and enthusiasm to a role where you can truly make an impact, we’d love to hear from you!

Terms

The role will be based in our office in Eastcote for 3 days per week, with the possibility for home working for the remainder of the time.

Salary:  c. £41k FTE.  Note the salary listed is a full time equivalent salary based on 35hrs per week, so actual salary will vary depending on hours agreed.

Hours: Part time 21-28hours per week to suit the candidate. Reduced hours available in the school holidays if desired

Terms: Permanent role

Additional project work may be available on an ad-hoc basis. Flexible hours, evening and weekend work may be required, and the work pattern may vary each week.

Job Summary

CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers. Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities. Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.

As Finance Manager you will report to and work closely with the Finance Director and have responsibility for the operational delivery of the finance, resource, monitoring, HR and contracting work streams within the charity. The role sits within the management group at CAAS, alongside the Youth, Adult and Family Service managers and the Client Programmes Director and manages the Finance and Monitoring Assistant and the Office Assistant.

The Finance Manager plays a crucial role in ensuring the infrastructure and operational delivery at the charity are effective for the more than 30 staff we employ, and the more than 11,000 instances of support we provide each year. Therefore, we are looking for a capable, calm, self-motivated, organised and hard-working accountant who is looking to move into a senior finance role, from any commercial, statutory or charitable background.

The role requires strong organisation skills, excellent communication skills, experience of management accounting and reporting, and an understanding of HR and payroll operations. You will ideally have some line management or project management experience to draw on in this role. Ultimately you will have the drive to ensure that everyone who works for us, and everyone who seeks support from us, has the best possible experience.

There is no requirement for any experience of, or understanding of ADHD / autistic individuals, as we will provide training on the conditions. A genuine acceptance of diversity and a keenness to make an impact are essential.

Key Responsibilities

Financial Planning, Management and Reporting

· Prepare accurate, timely and well controlled and documented monthly and quarterly accounts. Share the outcomes of your reviews with the Finance Director, and ensure the accounts are reported in an meaningful way.

· Support in the preparation of Trustee reporting

· Support in the preparation and audit of the annual statutory accounts.

· Support with the annual budget and periodic reforecast processes to ensure the timely and appropriate provision of information to facilitate necessary adjustments to operational activity and appropriate decision making around cash investments.

· Ensure processes and procedures are carried out on a timely and effective basis to ensure financial policies and procedures are adhered to, and any control weaknesses mitigated and improvement plans in place

· Maintain records to ensure accurate restricted and unrestricted fund allocation.

· Be accountable for operating effective controls and oversight regarding contracts with freelancers, volunteers or other suppliers

· Deliver all day-to-day finance and cash management operations, scheduling, tracking and fulfilling invoices and payments, providing accurate bookkeeping, approving payment runs and reconciled balance sheets, detailed records re credit card and other payment platforms, and generally work to use and improve the financial systems in place to ensure the charity’s overall stability and sustainability.

· Review and update funder schedule allocations, ensuring invoices raised on time and costs allocated correctly.

· Review and approve Customer and Supplier invoices, review of month end information from finance team. Creation and posting of month end journals, reviewing the month end accounts to budget and analysing any discrepancies.

· Supporting the Finance Director and CEO on adhoc reports or analysis

· As a member of the management group participate in cross team working meetings and management meetings, and build relationships with the other members of the management group such that you become an integral support resource to them as they deliver for our clients.

Resource & IT Management

· Hold responsibility for arranging and maintaining the charity IT and phone hardware and software

· Act as first line IT support for charity staff

· Hold the relationship with the external IT provider and liaise to ensure appropriate on and off boarding and security arrangements.

· Manage our internal personnel and H&S support programmes, such as our EAP provider, our training providers and our office maintenance systems.

· Maintain the charity asset register, and complete the necessary operational tasks to ensure the charity is appropriately resourced to provide effective infrastructure backdrop for our staff.

Monitoring Management, Reporting and Impact Evaluation

· Carry out the necessary regular reviews and support so that our CRM records are complete and accurate in respect of work performed, and prepare and distribute monthly, quarterly and annual monitoring reports internally.

· Prepare monitoring reports for funders on quarterly basis as and when required

· Ensure best practice in monitoring collection and evaluation, including managing GDPR processes, creating appropriate forms, and communicating deadlines and requirements to all staff.

· Operate as the internal first line of support for our CRM system and consequent monitoring reporting tools, to ensure they are accurate, regularly reviewed and procedures documented and continuously improved.

· Prepare impact and distance travelled statistics for our external communications, to support our fundraising efforts.

HR and Payroll Operations

· Deliver on the necessary onboarding and offboarding processes for staff, including complying with on our safer recruitment requirements, creating contracts and contract variation letters, supporting staff with timesheets and other records of work, carrying out pension operations and supporting with interview arrangements.

· Carry out the delivery of the monthly payroll process, including preparation and review of the payroll files, carrying out calculations around overtime pay etc, providing an accurate and well controlled process, and enabling payments to be made on the pay date each month. Processing the payroll journals on a monthly basis

Other Responsibilities

To carry out other tasks appropriate to the post and as agreed with the CEO

To actively participate and undertake training and development of self and others.

To comply with the H&S, EDI, data protection and code of conduct standards expected within the organisation

Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.

Person Specification - Essential

· Fully qualified accountant: eg ACA, ACCA, CIMA, with proven financial management knowledge and experience

· Strong business acumen: with the ability to analyse and drive the performance of commercial, operational and income generation functions

· Excellent Organisational and Leadership Skills: Ability to manage multiple tasks simultaneously with high attention to detail, crucial for handling a demanding workload and managing a busy team

· Communication Skills: Excellent written and verbal communication skills, capable of representing the organisation effectively both internally and externally, at all levels including developing a close relationship with the management group, preparing reports for the SLT, communicating financial and monitoring information to staff and offering insights to the finance and admin team.

· Tech Proficiency: Skilled in using computer software such as CRM systems, Finance systems, Microsoft Office Suite and Phone Management Systems as well as be able to manage IT onboarding and admin requirements around computer hardware

· Adaptability and Probity: Capable of adjusting to changing priorities and managing a variety of tasks efficiently. High level of personal integrity and commitment to ‘doing the right thing’.

· Interpersonal Skills: Warm and welcoming demeanour, capable of active listening and using neuro-affirmative language to support inclusive communication.

Person Specification - Desirable

· Natural Leader: experience of working as a team leader, with responsibility for more junior staff, or for managing complex projects

· Knowledge of Charity accounting: previous experience of working in a charity, or with restricted income streams or under FRS102

· Training in GDPR and Data Protection: Formal training or certification in data protection and GDPR.

· Flexibility: Willingness to work flexible hours if required to meet organisational needs.

· Commitment to Continuous Learning: Demonstrated interest in personal and professional development, particularly in areas relevant to the role.

Equal Opportunities

CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.

We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.

CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.  The successful candidate will be required to undergo an enhanced DBS disclosure.

To Apply

PLEASE NOTE WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE, YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE BY 10AM ON MONDAY 4TH NOVEMBER

Job Title

Business Support Manager (Maternity Cover)

Job Reports To

 Assistant Director of Operations

Business Unit/ Department

 Administrative/Operations

Dimensions of Role

Full time – 35 hours per week (Office based with the option of working from home on Fridays)/ Fixed Term 12-month maternity cover

Working Relationships

· With the Executive & Administrative team

· With the Chair and Board of Trustees

· With those we support, within the Rank network

Purpose Statement

The postholder will be a key member of the central administration team of the Rank Foundation. 

Key Accountabilities

Secretariat support to governance committees:

- Drafting agendas, production and dissemination of papers for Committees and Board meetings to trustees

- Attendance to governance meetings, minute taking, and following up on actions

- Organising RFL annual governance schedule of meetings

- Liaising and acting as point of contact for trustees

- Arranging meetings for Execs and Trustees

- Drafting and issuing comms as needed by the Chair, Trustees and Execs

- Maintaining governance records and register of trustees’ interests up-to date

- Assisting with audit queries as and when required

- Managing the periodic review of Committees’ Terms of References

- Planning induction programme of new trustees

- Undertaking regular reviews of policies, staff handbook, trustee hanbook and ensuring currency and developing new ones as required

- Supporting with implementation of  EDI strategy and the Foundation’s vision

- Occasional out of office hours meeting attendance as/ when required

HR

- Facilitating recruitment activities including posting and monitoring job ads, shortlisting of candidates, recommending list for interview and liaising with candidates

- Onboarding of resources: references, right to work checks, drafting of contracts and offer letters, planning of induction programme, sourcing of IT kit/required equipment, arranging IT induction

- Offboarding of resources: ensuring resources are removed access to SharePoint, emails and laptop wiped. Monitoring of dormant inboxes.

- Management and administration of Breathe (HR Platform)

This job description is not necessarily an exhaustive list of tasks but is intended to reflect a range of duties the post-holder will perform.

Skills, Knowledge & Expertise

Knowledge Qualifications & Experience

· Previous experience in an executive support role and working with Board of Trustees

· Previous experience of minute taking

· Previous experience of HR support

· Proficiency in Microsoft packages (essential)

· Understanding of the charitable and philanthropic sector (desirable)

Skills/ Abilities

· A positive team member

· Excellent organisational skills and attention to detail

· Willingness to help colleagues, ‘can-do’ approach

· Adaptable, flexible, and willing to learn/develop skills

· Ability to manage multiple tasks, work to deadlines and prioritise effectively

· Excellent communication skills by phone and email, experience of engaging with stakeholders at all levels

· Ability to organise events and ensuring arrangements are communicated to all stakeholders

· Ability to handle sensitive information and discretion

Confidentiality

· Paramount that the postholder works in a highly confidential way

Expert computing. Modern Tech-Stack. Being Agile.

Lead Engineering Manager

£80,000 (+ )

Reports to: Head of Engineering

Department: Chief Operating Office

Contract: 18 month fixed-term contract

Hours: Full time 35 hours per week

Location: Stratford, London. Office-based with high flexibility (1-2 days per week in the office)

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Closing date: 04 November 2024 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. If you require more time to apply as part of a reasonable adjustment, please contact as soon as possible.

Recruitment process: Two competency-based interviews

Interview date: We will be shortlisting on a rolling basis so please do not delay in applying

How do I apply? We operate an anonymised shortlisting process in our commitment to equality, diversity, and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history section of the online application form for us to be able to assess you quickly, fairly, and objectively.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone who wants to develop their skills, someone like you.

Cancer Research UK has an ambitious approach to technology, having built multiple in-house software products, including agile development of web applications and platforms with millions of users. Our Engineering team brings together software engineering, cloud infrastructure, platform engineering, quality assurance, and data engineering to keep the charity at the forefront of the fast-moving technology landscape.

As a Lead Engineering Manager you will directly line manage, lead, and motivate our CRM & Marketing Development and Support teams across various disciplines and levels (c. 8 direct reports). This will involve supporting the team to decommission our legacy platforms and develop the skills they need to work with Salesforce, thus setting up their careers for future success.

If you are an experienced Engineering Manager with strong people management and leadership skills, we would love for you to join our mission.

What will I be doing?

• Leading the CRM & Marketing Engineering team, incorporating all necessary disciplines (Development, Environments, and Support) to deliver the priorities defined by the Head of Product Portfolio and the Relationship Management & Marketing Product Managers. This will involve:

  • Balancing the needs of the organisation to ensure development progresses at pace and environments are reliable.

  • Supporting DevOps approaches and Support teams to ensure an excellent service that meets user needs and maintains the platform's data integrity.

• Collaborating closely with the Head of Product Portfolio and Product Managers to:

  • Support the delivery of their priorities while ensuring appropriate levels of governance, platform reliability, efficiency, and quality of delivery.

  • Support the definition of, and implementation of, Engineering and Data Strategies.

• Leading the CRM & Marketing Engineering in transitioning from the legacy monolith Siebel to the new Salesforce.

  • This will include providing technical leadership for decommissioning Siebe ensuring to coach the team while maintaining morale and developing their skills to take on the new platforms.

• Collaborating closely with the implementation partners to ensure the new platforms meet Cancer Research UK's needs, and that team members are appropriately involved in the implementations.

  • It is crucial that knowledge transfer is taken seriously to avoid long-term dependency on the implementation partner and to build internal capacity for ongoing transformation.

• Defining and delivering the Relationship Management & Marketing aspects of the Engineering Strategy.

  • This includes optimising the delivery of work through the team in terms of throughput and quality, by promoting and embedding DevOps tools and processes, and Agile methods as appropriate.

• Continually improving the availability, stability, and resilience of our platforms by addressing technical debt, improving support mechanisms, acting on support pain points, and ensuring the voice of the customer is heard in the team.

• Coaching and developing staff in the team ensuring that they are gaining in skill, learning the new platforms, and that they can support each other through cross-skilling.

• Providing expert insight into the ongoing development and delivery of the Relationship Management & Marketing technology elements of Cancer Research UK's Engage transformation programme (including strategy and delivery).

Line management:

• Line managing, leading, and developing an inclusive and high-functioning team.

  • As a line manager, you will be responsible for creating a positive culture that recognises success, develops, and drives high performance and rewards results to retain talent within the team and wider function.

  • c.8 direct reports within the CRM & Marketing Engineering team.

• Setting objectives and KPIs (key performance indicators) for the team while monitoring and tracking overperformance with recognition and supporting underperformance through a performance management process.

• Leading the team through a period of profound change which will involve managing the people impact of decommissioning legacy systems while implementing new technologies and ways of working.

What skills will I need?

• Extensive experience in line managing, leading, and motivating technical Development and Support teams (c. 8-10+ direct reports) across various disciplines and levels (this can either be within CRM or non-CRM Engineering).

  • Ideally has navigated teams through periods of ambiguity and transformation (this is desirable, we welcome applicants without this experience)

• Some knowledge of CRM platforms within hybrid environments (on-premise & cloud / SaaS)

  • You do not need to have managed CRM teams before or be a CRM expert - our key priority is finding someone with the management skills to lead CRM specialists.

• Some understanding of Salesforce (e.g., Sales Cloud and Service Cloud).

• Previously managed and transformed the development and operation of enterprise-grade platforms.

• Proven ability to influence, challenge, and engage internal and external stakeholders from a leadership and strategic perspective.

• Knowledge of engineering best practices and DevOps culture, tools and processes.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.

Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.

Additional Information

For more information on this career opportunity please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

Job Title: Technical Security Manager
Reporting to: Director of IT and Security
Contract: Six-month fixed term contract
Hours: Full-time
Salary: £60 - £65k FTE depending on experience
Base: Hybrid, home and minimum two days per week in London office 
Job purpose: To operate our information security management system and maintain Mental Health Innovations’ ISO 27001 certification
Closing Date: 8th November 2024, 5pm

Key Responsibilities 

• Building and maintaining excellent relationships with team leads across the organisation to raise awareness of security and work through issues
• Deputising for the Director in security matters as required
• Operation of the ISMS and Data Protection processes
• Managing risk register, preparing for management review meetings
• Developing/maintaining controls and ensuring they are implemented across the organisation
• Refining our security KPIs and maintaining them
• Proposing actions from KPIs, events and incidents and coordinating resultant work
• Working with the Director to track threats and vulnerabilities, evaluate risk levels and progress treatment plans
• Ensuring secure endpoint and cloud posture
• Working with the team to plan consultancy days; e.g. work items requiring deep knowledge of a specific security domain or a technical specialist
• Monitoring our processes and suggesting improvements Proposing and progressing other continuous improvement work
• Feeding into training and awareness programmes and improving security culture
• Preparing for audits and carrying out remediation work
• Working with the Director to create, maintain and manage policies and ensure compliance
• Planning and participating in incident response exercises
• Managing major incidents and conducting post mortems/reviews

Person Specification

Essential

• Experience of risk management
• Working knowledge of security standards and frameworks, particularly ISO 27001
• Knowledge (and preferably experience) of GDPR and DPA 2018
• Experience of incident management
• Excellent knowledge of high level security concepts and best practice
• Excellent documentation skills, including policies and standards
• Knowledge of the following areas (deeper experience of one or more preferred):
• Endpoint security
• Network security
• Cloud security
• Application security
• Identity and access management
• Secure distributed working practices
• Excellent written and verbal communicator
• Ability and desire to learn new tools, skills and consider other perspectives
• Growth mindset. Comfortable performing a wide range of activities, including stretching to new skill/experience areas
• Ability to manage own time, confirm priorities and expectations
• Independent worker who knows when to ask questions
• Comfortable working with the wider team and organisation
• Comfortable dealing with ambiguous situations and objectives

Desirable

• Professional qualifications, such CompTIA+, CISSP, CCSP, ISO 27001 Auditor
  Exposure to ITIL (ITIL Foundation or higher preferred)
• Experience in one or more of the following:
  • Cloud (AWS preferred)
  • Salesforce
  • SSO & federated identities
  • Network security, SASE & VPNs
  • Endpoint security
  • Infrastructure security and best practices
  • Working knowledge of encryption technologies
  • Password management and access control
  • Security training and awareness
  • Secure distributed working practices
  • Securing domains
• Detection and response, with excellent troubleshooting skills
• Working knowledge of one or more of these tools/products:
  • Salesforce
  • JIRA & Confluence
  • Mac/iOS & ChromeOS
  • Windows/Office365
  • Google Workspace
• Creative thinker, but understands the importance of seeing a piece of work through to the end and on time
• Decisive, proactive, knows when to check the boundaries

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.