It Manager Jobs

The Vacancy

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Job purpose

We are looking for an experienced digital communications professional to play a key role in improving our digital communications. Reporting to the head of communications, marketing and digital, the role will oversee the development of a new RCVS Knowledge website, developing our use of user data and insights and managing the development of engaging content.

As project manager for the RCVS Knowledge website development from discovery to launch, you will be working closely with your colleagues in our small and friendly communications team, as well as with internal stakeholders and external suppliers to help us realise our vision of a well-designed, user-friendly website which meets the needs of all our audiences.

You will ensure that we have a shared understanding of our requirements across the RCVS Knowledge team and with the supplier, and that these requirements are informed by audience data and insights. In addition, you will also take the lead on auditing our current site content and developing a strategy for developing relevant, high-quality content in time for launch and beyond.

You will have recent, relevant experience of leading website developments of significant size and complexity, with a passion for user-centred design and creating high-quality content.

Key responsibilities

• Act as the main point of contact between RCVS Knowledge and the digital agency, and internally with the website project stakeholders.

• Work with internal and external stakeholders to ensure user needs are understood, manage the development of the project plan, establish regular meetings to share progress and seek input and deliver to agreed timescales.

• Develop website goals and KPIs which support the RCVS Knowledge communications, marketing and digital strategy.
• Manage documentation for project governance as needed, including issues and risk logs.

• Lead on our content audit and strategy for the new website, considering user needs and supporting our organisational objectives.

• Create and edit a range of content for the new website which supports user experience and meets current best practice for SEO and accessibility.

• Oversee the content migration to our new website.

• Ensure all internal users receive training on the new CMS appropriate to their level of access.
• Ensure all activity is undertaken observing the requirements of data protection legislation (GDPR).
• Contribute to the development of a new communications, marketing and digital strategy.

• Using tools such as Google Analytics, ensure we are reporting against our agreed objectives and make recommendations based on the data and insights available.

• Ensure the wider RCVS Knowledge team and senior team are kept up to date with project progress.
• Provide additional informal training to staff on the use and interpretation of analytics.
• Undertake any other duties in line with the objectives of the post.

Essential Criteria

 Skills, Knowledge & Experience

• A track record in, and passion for, digital communications gained in either in-house or agency roles.
• Experience of managing website projects from end to end including agency management, stakeholder management, build, design, testing and content creation.

• A solid understanding of content design, user experience and web accessibility.
• Experience of developing digital content which follows best practices and is engaging and inspiring for a range of audiences.
• Excellent writing and editing skills.

• Proficiency in Google Analytics, analysing data to inform decisions around improvements.
• A great understanding of SEO and the impact good content has on search visibility.

• Experience of and confidence in working with content management systems.

• Ability to build strong and effective working relationships internally and externally.

• Excellent organisational skills with the ability to manage multiple projects and deadlines in a dynamic environment.

• Patience, initiative, sound judgement, and willingness to work as part of a team.
• Great communication skills – written and verbal.
• High-level of IT literacy, proficient user of Microsoft Office tools and project management software.

Desired skills & experience

• Experience working in the communications, marketing and/or digital function of a small/medium-sized organisation, or evidence of how you would apply skills learnt in a different context to a charity of c20 staff.

• Experience of different project management approaches e.g. agile and waterfall.
• Facilitation and workshop experience.

• Experience of establishing new ways of working and successfully embedding them to secure effective use of resources.

1st Interview - Thursday 10th October (via Teams online)

2nd Interviews w/c 14th October (in person)

30 hours per week, Monday to Thursday

About the job role

We have an exciting opportunity for an Education Centre Assistant in our Training, Education and Development team at St Joseph’s Hospice.

We are looking for someone who has experience in administration and working in a customer service-focused busy environment.

The Training, Education and Development (TED) Team has been established to promote and deliver high-quality evidenced-based education to external stakeholders and internally to Hospice staff, which will help transform the care of people in the communities we serve and beyond. The TED Education Centre staff provide essential support to the rest of the TED Team and are integral to the smooth running and day-to-day operation of the Education Centre and TED service. They work as a team to cover core duties at all times and essential role specific duties during planned and unplanned absences. The team is co-ordinated on a day-to-day basis by the Centre Manager.

About you

You will need:

• Effective communication and interpersonal skills
• Experience of using Microsoft Office
• Experience of working as part of a team and making day-to-day unsupervised decisions
• Experience of working in a customer services environment.

Where you’ll work

St Joseph's Hospice was founded in 1905 by the Religious Sisters of Charity and as such it has a rich, Catholic heritage which informs our work today: to support and welcome those in need, from all different cultures, religions and backgrounds.

We provide high-quality specialist palliative care for patients with cancer and other life-threatening conditions across East and North London. We have a large team of clinical staff who work across community, in-patient and out-patient services delivering individualised, responsive and holistic support to patients and their families/carers.

Why work for us?

• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

Join St Joseph’s team and find out more!

We are an equal opportunities and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.

For further information, please contact John Ames, Head of Training, Education and Development.

For more details and to apply, click the apply button to be redirected to our website.

Closing date: 8 October 2024

Interview date: TBC

Stoll is the lead provider of housing and support services in the Veterans sector.  Founded in 1916, Stoll has provided a sanctuary to help Veterans rebuild their lives for over 100 years. We are currenty undertaking a major transformation programme across all of our operations, including, but not limited to, resource identification across our services, reviewing software use, realigning workflows across our infrastructure, whilst upgrading systems and improving processes. The newly formed Finance & Business Services team is seeking to fill the Business Services Manager position as part of this growth. 

The role will be hybrid and flexible by agreement in keeping with the charity’s workflow patterns. Please note that the hours for this role will be Monday-Friday, 35hrs per week.

About the role:

• Experience of leading, then developing the skill sets of operational teams across multiple departments.
• Strong negotiation skills to get the best deals from contract.
• Experience of analysing management information and making recommendations to inform decision making is essential.
• Experience of working on own initiative within policy, procedural and legislative requirements.
• Experience of having worked in a charity or social housing is essential
• Evidence strong IT skills, systems implementation and process review.
• Excellent knowledge of operational policies and procedures.

Qualifications:

• Essential - qualified by experience, demonstrable by previous roles closely aligned to the above job description.
• Degree educated, with a further qualification from the Charted Management Institute or the Institute of Leadership and management (desirable).
• Educated to a minimum of A-levels (or equivalent) in English, Maths and/or Business (essential).
• Demonstrable commitment to and evidence of continuous professional development and learning.
• Self-starter with a flexible mindset, able to deal with deliverables and objectives changing at
• relatively short notice.
• Logical and proactive approach to issue resolution, able to break down a problem into its parts,
• assess the available options and identify a recommended solution.
• Strong business acumen and detailed knowledge of the supported housing area.
• Strong leadership and management skills and the ability to assign tasks to the correct team or team member.
• Strong interpersonal skills plus good communication skills, both written and verbal.
• Good organisational skills including being able to prioritise a diverse workload to ensure targets are achieved and the ability to work to monthly deadlines.
• Good team working skills.

As a small organisation we look forward to recruiting a strong team player who is enthusiastic about developing a new role.

If you would like more information regarding the role, please view the JD attached.

This position may be subject to DBS checks

For this varied and busy role of Events Manager we are looking for an enthusiastic, highly organised individual with excellent interpersonal, communication and written skills. You will be used to working across a number of projects and be able to prioritise your workload and manage your time effectively in this part time role. You will have experience at managing and coordinating events and be able to pick up administrative and IT processes quickly. It is essential to have excellent attention to detail. You will also be able to build successful relationships both internally with volunteers and staff before and during events, and with event venues and other external suppliers. A high degree of flexibility is required for the role, and a willingness to work some evenings and weekends. You will be supported by the CEO, the Events Assistant and other colleagues; however, this post also requires someone who is able to manage responsibility and who is confident working independently.

The Compassionate Friends (TCF) is a national bereavement charity founded 55 years ago, providing peer support and information to bereaved parents and families, whose child has died from any age (from one month old to an adult son or daughter) and from any cause. We are passionate about offering a range of supportive events for bereaved parents and adult siblings and online groups for parents in specific circumstances and adult siblings. We are looking for an enthusiastic and committed member of our small staff team to organise, coordinate and manage existing and future supportive events, support the volunteers who staff our weekend retreats, support days and online groups, while also working to develop this area of our peer support for bereaved parents and adult siblings.

As a staff team member at TCF you will receive the following benefits:

• Options for flexible working - office and homeworking hybrid role
• 5 weeks paid annual leave, plus public holidays
• Company pension plan with employee contributions after 3 months in post
• Access to a mental health and wellbeing benefits, including cash support for work/life balance, activities and additional mental health leave days
• A highly supportive working environment.

This position is subject to an enhanced DBS (Disclosure Barring Service) check.

The Compassionate Friends values diversity, equity and inclusion and welcomes applications from candidates with diverse backgrounds. 

If you are a bereaved parent or sibling applying for this role, we ask that you are at least 4 years bereaved. 

Job Title: Administration Manager

Salary: £27,914 per annum + £750 Home Working Allowance per annum + £4082 London Weighting per annum (if eligible)

Hours & Contract: 35 Hours per week - Permanent Contract

Location: Homebased East, North East or North London, or the borders of Essex or Hertfordshire with a requirement to travel for in person meetings at least once a month

As a ‘not for profit’ organisation, TACT puts the needs of our children and carers first and look to appoint individuals who are as passionate about fostering as we are. We are a homeworking organisation, and we pride ourselves on our flexible working opportunities, available from day one, an extensive wellbeing programme and our benefits package, all curated to nurture a healthy work life balance for all our employees so they can give an excellent service to our carers and the young people and children we care for.

As a foster care charity, TACT invests all surplus income into services, staff, carers, and child development. This means that we have been able to invest unique projects like TACT Connect, our unique and ground-breaking scheme for TACT care experienced young people and adults,  as well as our expanding TACT Education Service and our new Health Service. All our activities are built on our commitment to becoming a fully trauma informed organisation, in line with our key values and ethos.

TACT achieved 16th place in the UK Best Companies Work For survey results in 2023, with 91% of employees acknowledging that the organisation is run on strong values and principles and 94% stating they feel proud to work for this organisation.  

The TACT London & The East Administration Manager will be an integral member of the Management Team with operational responsibility for three highly dedicated and experienced administrative staff. Joining the team now will mean you will be integral to reviewing existing systems and processes and ensuring administrative tasks consistently facilitate activities for social work colleagues, carers, children and young people. 

The Administration Manager will be experienced in leading a small team who work digitally using the Microsoft Office Suite while being fully home based. The Administration team undertake a wide range of admin tasks including crucial compliance processes, timely statutory reporting, regular minute taking, event organising, fostering panel administration, team wellbeing activities, and coordination of essential communications and much more. 

Working closely with the Area and Deputy Area Managers, and in accordance with regulatory and safeguarding requirements, the Administration Manager will role model Our Values with a collaborative approach, and curiosity, to aid innovation while coordinating all admin activities including cover for and gaps and absences. The ideal candidate will receive expert management support, wrap-around wellbeing services, and in-house management training and development opportunities. The Administration Manager will be responsible for identifying opportunities to improve services and contribute to the continuous development of a high functioning admin team that is essential for the growth of our smooth running social work and carer services across the TACT London & The East Area. 

If you want to be valued as a professional, be appreciated at work and contribute to better outcomes for the children and young people connected with TACT, apply now.  

Overall Duties of the xxx will include:

• Management, supervision and development of small team of admin staff
• Participating in operational planning and management to ensure smooth running of all admin functions
• Responsibility for processes and systems for contributing to financial planning, budgeting and reporting
• Ensuring the administrative support for the foster care panel is efficiently and effectively provided
• Responsibility for establishing and maintaining systems and processes to support statutory reporting and compliance
• Coordination of all admin functions including event organising, minuting meetings, and other essential admin tasks as necessary for the smooth running of social work and carers services

TACT offer an excellent employee benefits package including:

• 31 days paid holiday plus 8 annual bank holidays.
• Flexible working arrangements (including compressed hours, flexibility around core hours, volunteer days policy).
• Family friendly policies.
• Homeworking ‘bundle’ including annual allowance, IT equipment and a loan for home office set up.
• Help@Hand Employee Assistance Programme (including CBT counselling, 24/7 remote GP appointments, physiotherapy, mental health support and second opinions on serious diagnosis).
• An hour a week of live, expert led activities through the Annual Employee wellbeing Programme.
• Menopause Policy and free Menopause Clinician Appointments.
• Stakeholder Pension Scheme (salary sacrifice).
• Fantastic learning and development opportunities for all roles.

The Administration Manager will be homebased in North, North East or West London, or the borders of Essex or Hertfordshire and will be required to travel to face-to-face meetings at least once a month and on other occasions for in person team meetings, training and team wellbeing events.

A Standard DBS clearance is required for this role and will be processed by TACT on your behalf.

Closing Date: Midnight on Monday 7th October 2024

Interview Date: Tuesday 15th October 2024 (via Microsoft Teams)

Safeguarding is everyone’s business and TACT believes that only the people with the right skills and values should work in social work.  As part of TACT’s commitment to safeguarding, we properly examine the skills, experience, qualifications, and values of potential staff in relation to our work with vulnerable young children.  We use rigorous and consistent recruitment approaches to help safeguard TACT’s young people.  All our staff are expected to work in line with TACT’s safeguarding policies.

We reserve the right to close a vacancy earlier than advertised if the volume of applications is excessive, you are therefore advised to apply at your earliest convenience.

TACT does not accept unsolicited CVs from external recruitment agencies, nor the fees associated with them.

Service Designer
Home based, remote working 
£42,000 - £45,000 pa plus excellent benefits
35 hours per week

Do you enjoy working in cross-functional teams to design end-to-end services and experiences? We are looking for a brilliant Service Designer to join our team, designing, building and iterating services and products that span the whole of RNID. With a focus on translating and joining up user and organisational need, you will support us to deliver user-centred services to the 18 million people in the UK who are deaf, have hearing loss or tinnitus. 

You should have professional experience working as a Service Designer or in another similar role. Our Service Designer will design user-centred experiences for complex services. You will:

Be passionately user-focused by recommending and supporting suitable approaches to understanding users and their needs. You support colleagues across a variety of roles to translate user insights into outcomes.

Ensure evidence and context-based design by collecting and synthesising evidence from best practice, research, and testing to inform your work.

Understand strategic goals and deliver work that supports them while considering organisational constraints. You focus on outcomes rather than solutions.

Collaborate in partnership with multiple teams and roles across the matrix to design the very best outcomes.

Create strong relationships by identifying and engaging key stakeholders. You listen to their needs and use evidence to bring the user need to life and to explain and influence decisions. 

Prototype for both digital and non-digital services, working with designers and non-designers. You use prototyping to test and iterate designs and choose the right level of fidelity for the task.

Bring a digital perspective by being responsive to changes in technology and being able to design services that meet users’ needs in the digital environment. 

You are passionate about user-centred design and placing people who are deaf, have hearing loss or tinnitus at the heart of cohesive, impactful services. You are confident engaging with and influencing stakeholders and involving subject matter experts and users throughout the design process. You instinctively ‘think ‘outside the box,’ striving for excellence, and you work well autonomously and as part of a team.

We are RNID.  Together we’ll make life more inclusive for deaf people and those with hearing loss or tinnitus.  

Our charity has been through a complete transformation, while building on the best of our past.  We’ve returned to our former, much loved name, become wholly remote working, and established a new strategy, focused on reaching the 12 million people in the UK who are deaf, have hearing loss or tinnitus. 

We are creating a radically different culture which is externally focused, curious, evidence-based, deliberate, agile, and future orientated.  Our values are at the heart of what we do.

We strive to be and continue to connected to our communities, insightful and confident in what we do and who we are, curious in everything we do and passionate about our purpose.

We are ambitious and this is where you come in.  

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

In your application for this role, please include a weblink to examples of your work or portfolio, evidencing what you will bring to the role. Please include this within your CV or cover letter.

Closing date: 30 September 2024.
Interviews: 9-10 October 2024

About the position

The GMS Support Manager will be responsible for leading on the day-to-day operations of the Freedom Fund’s new Salesforce Grant Management System. The project to develop the new GMS is currently in progress, with user training expected to take place in January 2025 and the Go Live planned for February 2025.  The transition to the new system will be a significant change in the organisation’s way of working; currently the Freedom Fund’s grant management process is manual and spread over multiple different platforms.

Initially, the focus of the role will be on supporting the Freedom Fund staff as they transition to using the new system, including assisting with user training and working with the implementation partner Hyphen8 to identify and resolve any issues that arise. Following Go Live, the GMS Support Manager will be responsible for leading on administration and maintenance of the system, requiring a good technical knowledge of how Salesforce works. The role will be responsible for user training and support, leading on staff consultation for future system developments and prioritising requests. The successful candidate will also act as the main point of contact between the Freedom Fund and implementation partner Hyphen8 for both ongoing support and future development phases. 

Responsibilities 

• Support the roll-out of the Freedom Fund’s new Grant Management System, including supporting Hyphen8 with user training and troubleshooting any issues that arise during the transition.

• Lead the day-to-day operations of the Salesforce system; including system performance, change control and user support 

• Support the day-to-day administrative functions and configuration including user management, permissions, sharing rules, objects, fields, page layouts, record types, custom settings, reports and dashboards 

• Be proactive in system maintenance including keeping up with Salesforce releases, features and best practices 

• Be the key point of contact between Freedom Fund and Hyphen8 

• Understand the Freedom Fund’s needs and work with Hyphen8 (as appropriate) and staff to meet changes 

• Decide how best to direct the core support hours provided by Hyphen8 during version upgrades in order to achieve the best results 

• Understand and own the Freedom Fund’s Salesforce architecture including the data model, integrations (including with the finance system), reporting and analytics 

• Maintain data quality by monitoring data and addressing the procedural issues which lead to loss of quality 

• Promote the use of Salesforce across the Freedom Fund, optimising the return on investment in this capability 

• Interpret and prioritise requests for GMS development and support 

• Work with colleagues across the Freedom Fund to understand business needs, finding a suitable mixture of support, challenge and direction to enable colleagues to get the most from the GMS 

• Deliver end user support and training to help colleagues use the system effectively 

• Ensure compliance with relevant data protection regulations and internal policies

• Train Freedom Fund IT Officer on core functionality of the new GMS 

Qualifications and experience

Essential

• Entitled to work in London without work permit sponsorship is essential

• Experience of leading the day-to-day operations of a Salesforce system; including expertise in system performance, change control and user support 

• Good knowledge of Salesforce features and functionality 

• Good working knowledge of GMS/CRM principles 

• Experienced in requirements gathering, analysis, solution design, and documentation 

• Strong business analyst with ability to think critically and strategically when gathering and validating requirements 

Desirable

• Experienced project manager 

• Salesforce Advanced Administrator certification 

Personal attributes

Essential

• Highly organised, with a meticulous and thorough approach to work 

• Ability to see projects through from start to finish, managing time and tasks effectively with a varied workload 

• Excellent communication, influencing and stakeholder management skills 

Compensation

• £51,075 to £52,419 per annum for full-time (£34,050 to £34,946 per annum actual)

• 10% non-contributory pension scheme.

• 25 days holiday pro rata, plus public holidays.

Healthwatch Sutton is a dynamic charitable organisation, set up to improve the health and wellbeing of people of Sutton. We have an exciting opportunity for the right candidate to work with us to hear from the diverse communities of Sutton and to use their views to improve the health and wellbeing of local people. The successful applicant will be able to raise our profile and awareness of our work in the Borough.

We are looking for someone who is passionate about enabling local people to have a voice in health and wellbeing agenda. You will be a strong communicator, with experience of engaging with a range of people to help identify their issues and concerns.

Demonstrating your ability to deliver successful projects is a key part of the role. Problem-solving and influencing others are important skills needed to ensure our projects deliver results.

The ability to be able to capture people’s attention using your flare for designing engaging publicity material and publications will be essential as will the skills to manage our social media and website. You will need to have great IT skills to deliver all aspects of communications and engagement activity. Ability to create innovative, interactive online content is desirable.

Our ideal candidate will have excellent organisational and administrative skills to ensure the smooth delivery of our events, meetings and other activities. You will also need to be friendly and approachable to build relationships with our Board, volunteers and member of the public. We would like a person with an enthusiasm for improving people lives.

Unfortunately, we cannot accept CVs for this position.

The closing date for applications is midday Monday 30th September 2024..

Interviews Tuesday, 8th October 2024.

Post: Fundraising Manager (Corporate and Events)

Based: Birmingham, with flexible/hybrid working 

Responsible to: Chief Executive

Salary: £35,000 to £41,250 (pro rata)

Hours: 28 hours per week (.8 FTE)

Annual Leave: 25 days plus eight statutory bank holidays (pro rata)

Job Summary

This year, and every year, as many as 600 families in the UK will learn that their child has only half a working heart. These children have one of the most complex of all heart conditions, and there is no cure. Families in this situation need care and support to understand the information, make important treatment decisions, and meet the everyday challenges of living with half a heart can bring.

That is why Little Hearts Matter exists. We wrap a blanket of understanding and care around families at every stage of their half a heart journey. We are always here when they need us.

Without donations, Little Hearts Matter would not be able to offer our services, free of charge, to support individuals and families across the UK. We do not receive any government funding for our work. Our fundraising team is essential to raising these vital funds—over £440,000 annually. A better future for seriously ill children starts with you, our Fundraising Manager, within our three-person fundraising team.

In your first three months, you will get to know the charity well and figure out who our current supporters are. You will devise a plan for how you will use your experience to raise money, with a focus on building our challenge and events portfolio. You will also start building good relationships with key people inside and outside

Little Hearts Matter, including networking within the Birmingham and West Midlands business community.

By the end of your first year, you will have put your plan into action, continually improving it as you go. You will have built up our events and challenges portfolio, connected with donors, found new supporters, and tried out different ways to bring in funds and hit your target. You will have monitored your progress, using goals to measure success, and adjusting the plan when needed. Alongside this, you will have worked with the team to boost the Little Hearts Matter’s profile and impact so that fundraising efforts can keep going strong in the future.

About Little Hearts Matter

Little Hearts Matter (LHM) is a national charity with over 7000 members. We are the only charity in the UK that offers support and information to, and represents the needs of, children and families following a diagnosis of single ventricle heart disease (half a working heart). These congenital cardiac conditions can never be cured, even following repeated surgery, so the children must learn to live within the restrictions that their disability and fears for their future create.

Little Hearts Matter is there from the time parents learn of their child’s condition, through risk-filled treatment into a challenged-filled life at home. LHM is there to support the children, and their families, through their hopes and aspirations and the gradual realisation that they will never have the same life as their peers. Our aims are to:

Alleviate isolation by offering support, friendship and understanding from the time a diagnosis is made, through treatment decisions, hospital care and into life at home, eventually introducing parents and patients to other families who have similar experiences and shared concerns helping them to build a network of support.

Reduce fear by offering patients, parents, siblings, and the extended family a greater opportunity to understand the diagnosis and treatment paths available.

Reduce confusion and a lack of understanding by producing and supplying for free, user focused information that supports and aids understanding from the time of diagnosis, through treatments and into life at home.

Raise a greater awareness within Medical, Educational, Social and Governmental circles of the needs of children, and their families, as they travel through every stage of their lives.

Specific areas of responsibility

Working as part of the fundraising team, the Fundraising Manager will:  

• Be responsible for their own portfolio of supporters, maintaining and growing income, regularly forecasting income and expenditure against agreed targets (circa. £200,000+ annually)
• Proactively manage and grow relationships with diverse corporate and community supporters, delivering tailored propositions where appropriate, providing excellent relationship management to maximise their impact and long-term engagement.
• Build excellent working relationships with regional partners, supporters, and volunteers, to maximise the impact of their own fundraising and identify new opportunities through their networks.
• Develop and lead on exciting and engaging events, challenges and appeals to support the Fundraising team meeting its financial objectives.
• Work collaboratively with the Chief Executive, Head of Service and Grants Manager to ensure synergy in planning and delivery of income generation targets.
• Maintain accurate records of supporter interactions on the CRM system to deliver exceptional supporter experience and harness the value of data.
• Attend events, including out of hours working where necessary (compensated by Time in Lieu)
• Be a passionate ambassador for Little Hearts Matter, always maintaining the highest level of professionalism.
• Ensure all Fundraising activity complies with the Fundraising Code of Practice, GDPR guidelines, EDI principles, and other relevant regulations, guidance, and policies.

• Provide line management for the Fundraising Coordinator (.6 FTE)

Person Specification

Key Requirements

Skills

Essential

Excellent relationship management

Strong and effective communicator capable of talking to a range of people with sensitivity and discretion

High IT proficiency (Excel, Word, CRM)

Strong written communication across multiple channels for marketing and stewardship

Commercial acumen, with the ability to maximise opportunities for LHM

Excellent team working, with the ability to work confidently alongside a range of charity stakeholders

Proven ability to multi-task, work in a busy environment, and problem solve

Analysing and reporting on financial performance

Desirable

Digital Marketing

Volunteer Management

Experience

Essential

Devising and delivering a strategy to successfully achieve a six-figure income target

Working in a fundraising environment

Managing conflicting priorities

Collaborating with multiple stakeholders

Working in a customer service-oriented environment

Desirable

Project or events management

Working in a relationship or account management role, or leading the delivery of partnerships

Creating new initiatives to drive/deliver income growth

Working for a health or disability charity

Knowledge

Essential

Understanding of Charities Act, Fundraising Code of Practice, relevant sections of GDPR regulations and other relevant legislation and guidance

Best practice in corporate and community fundraising

Use of databases/CRM to support and drive fundraising

Understanding of Equality, Diversity and Inclusion principles and a commitment to apply them

This job description is not exhaustive and other responsibilities may be agreed as appropriate.

Benefits

• Holidays: 25 days annual leave in addition to eight bank holidays.(pro rata)
• Parking: free parking space at head office.
• Working patterns: flexible and hybrid working patterns are supported.
• Pension: enrolment in the People’s Pension plan after three months.
• Career development:  you will have opportunities for mentoring and training to stay up to date with the latest fundraising trends.

CV and covering letter to be submitted to Lisa Davies, Chief Executive.  Please feel free to contact Lisa for an informal chat.

Closing date for applications 7 October 2024

Secret World Wildlife Rescue (SWWR) exists to relieve the suffering of British wildlife, to encourage respect and tolerance for wildlife and to further its conservation. SWWR strives to do this by:

· providing a public rescue, rehabilitation, and release service for injured, sick and orphaned wildlife.

· providing a learning and outreach programme, public education, and access to a unique wildlife experience.

· disseminating information and data, delivering professional training, and helping conservation projects, to improve knowledge and raise standards of wildlife care across the UK.

To maximise the potential funding available for Secret World Wildlife Rescue (SWWR), particularly through obtaining grants from trusts, foundations, local authorities and other sources.

This role will also be responsible for enhancing the reach and value of legacy fundraising at SWWR and building strong relationships with corporate supporters to help secure the financial sustainability of the Charity. 

Our Fundraising Manager is responsible for planning and preparing all fundraising and grants working alongside all departments to ensure projects are fulfilled from inception to fruition. The post holder takes care of medium- to long-term activities,  budgeting, planning and strategy, as well as being responsive to emerging opportunities and adapting to change. The Fundraising Manager is also the main point of contact for new and existing supporters, providing support and stewardship to the amazing individuals and organisations who want to help wildlife.

Alongside the above, the Fundraising Manager will also provide support to the current fundraising personnel and activities at SWWR, coordinating and supporting a range of tasks and functions to aid in the smooth running of the Charity. 

Fundraising is integrated into every part of SWWR’s operations. The Fundraising Manager works closely with colleagues in Education, Retail, Events, Finance, Volunteering, and Wildlife Care to understand their needs and provide support to aid in the smooth running of the Charity.

SWWR’s annual operational costs are approximately £900,000. The majority of funding is raised through supporter donations, fundraising events, trading activities and legacies. 

Main Responsibilities:

1. To develop and implement an agile fundraising and external relations strategy. 

2.      Maintain a diverse range of income streams

3.    Bid Writing & Reporting

4.    Legacy fundraising

5.      Corporate relationships

6.    Supporter engagement 

Employee Benfits:

•  SWWR provides a workplace pension to eligible employees
•  Employee Assistance Programme,
• eLearning opportunities
• Staff discount scheme
• Free parking

Location: Home based (1 day a week at our Northern Centre)
Hours: Full time, 35 hours per week, Monday to Friday
Salary: circa £31,000 per annum 

What we do

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

What you will be doing

As part of the Community Fundraising and Events Team, the Community Fundraising Manager's core role and purpose is to work individually and collaboratively as part of a wider team to deliver fundraising income, recruit and support volunteer and community fundraising supporters, engage and support volunteers and colleagues in the wider organisation, and promote Hearing Dogs in line with our strategy, standards and supporting plan. This role oversees Yorkshire, North East and East Scotland. You can view the full job description on our website. 

What you need to succeed

• Proactive and confident self-starter with either direct experience of raising funds or from equivalent experience gained either within the voluntary sector or the commercial world.
• Excellent interpersonal and communication skills coupled with an enthusiastic and positive approach.
• Ability to work as part of a team and to contribute towards the success of the Community Fundraising team and wider team at Hearing Dogs.
• Computer literate with MS365 applications and knowledge and experience of databases and an ability to keep accurate records of all contacts and relevant information.
• Ability to work on own, without close and constant support and supervision and to be able to handle pressure, deadlines and targets.

How to apply

If you are interested in working with us in this varied and immensely rewarding job, please send a CV and covering letter outlining your experience, and how this reflects the essential criteria in the job description.

For more information and to apply, please visit our website via the Apply button.

Closing date for applications: 5pm Monday 7th October 2024

Interviews will be held w/c 14th October 2024 at The Beatrice Wright Centre.

The London Diocesan Fund (LDF) is seeking a Safeguarding Administrator to play a key role within the Safeguarding team, based from Causton Street. 

Job Summary 

The Safeguarding Administrator provides comprehensive administrative support for meetings and safeguarding activities to aid the smooth running of the safeguarding team. This role ensure that the safeguarding team provides a professional and friendly service to parishes within the Diocese of London, and to the London Diocesan Fund.

Job responsibilities 

Administrative support for meetings 

• Provide administrative support for the Safeguarding Leadership Team. 
• Produce high quality accurate minutes of team meetings and ensure they run smoothly. 

Administrative support for safeguarding activity 

• Work with the Safer Churches Programme Manager to provide day to day administrative support, working closely to ensure functions run smoothly.
• Work within national and diocesan safer churches policy and procedures as defined in the safer churches programme of work.
• Support the Safeguarding Advisors with safeguarding agreements and risk assessments as required.
• Provide effective administrative support, maintaining standards as required by the Diocese.
• Work with the Safer Churches Programme Manager to provide performance data to assist the regular reporting management information.  
• Provide administrative support for Disclosure and Baring Service checks.

Training administration  

• Provide administrative support to ensure the smooth running of the safeguarding training programme.
• Support trainers’ timely preparation, pre and post training.
• Co-ordinate the evaluation process to assess trainer performance and impact on learning.
• Manage safeguarding training inbox.
• Work closely with colleagues in the Area Offices to keep licensed clergy and lay ministers training kept up to date. 

General administrative support 

• Ensure confidentially in line with GDPR.  
• Process Invoices and annual subscriptions in a timely way and maintain tracking spreadsheet.
• Update contact details of local authorities, LADO’s and statutory agencies covering the diocesan area.  
• Undertake any other duties that are commensurate with the role.

Person Specification 

Essential 

• Experience in the undertaking of routine and time-bound tasks
• Educated to GCSE or equivalent standard
• IT proficiency (MS Office suite)
• Fluency in spoken English and ability to write clearly in English.
• Ability to handle people sensitively
• Ability to take comprehensive notes and prepare accurate minutes
• Empathetic to the mission and values of the Church of England
• Right to work in the UK
• Basic DBS Check

Desirable 

• Previous administrative experience
• Experience of working in a value-based organisation

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocesan Fund 

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocesan of London comprises of c400 parishes north of the River Thames and within the M25 motorway.

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people. 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

Safeguarding 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. 

Benefits of working with us 

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits: 

• Competitive remuneration package
• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
• 15% employer pension contribution and salary sacrifice available
• Death in service benefit x3 of basic gross salary
• Enhanced maternity leave of six months full pay, after 12 months’ of employment
• Season ticket loans of public transport
• Access to Benenden Health Insurance
• EAP counselling through Health Assured                            
• Up to £100 for eye test and contribution to spectacles                      
• Two additional paid days for community volunteering

Finance and Resources Manager (Full Time)

Advocacy After Fatal Domestic Abuse (AAFDA) was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.  

Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown. AAFDA’s prime function is to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.

As a growing charity, AAFDA is looking for an exceptional candidate to join our supportive team and lead our finance and resource management functions. The role will provide and manage the HR, administration and finance activities of the charity and sit within the Senior Leadership Team.

This role is offered on a full-time basis (subject to funding). Although home based, occasional travel will be required. We are committed to diversity and inclusion and strongly encourage applications from those with Black and/or Minoritised backgrounds. 

In return for joining us, we will offer you:  

A salary of £32,000 - £34,000 

Hours - 40 Hours per week

Additional salary enhancements after 1 year, 3 years and 6 years of service (in addition to any cost of living increases agreed by the Board of Trustees)

• 25 days annual leave per annum, plus bank holidays 

• Development and training opportunities 

• Pension scheme 

• Employee Assistance scheme. Death in Service benefit and Health care scheme.

Closing date: 6th October 2024

Interviews expected to be held: 21 and 22 October 2024 

Applicants will be shortlisted according to how well they meet the person specification.  Please highlight and explain how you meet this specification in your supporting statement. If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants. Please note that we will not be able to progress applications where the supporting statement does not address the criteria for the role being applied for.

Are you passionate about fashion or furniture and want to make a difference through your work? We are looking for a dynamic and experienced Store Manager to join our team, focusing on driving sales while supporting our charitable mission.

About the Role:

As the Store Manager, you will play a key role in supporting our Retail Manager to maximise sales and ensure the smooth operation of our retail business. You’ll be part of an enthusiastic Retail team that values collaboration, innovation, and a shared commitment to positive change.

Key Responsibilities:

• Assist the Retail Manager in achieving sales targets and operational goals.
• Lead, inspire, and manage a dedicated team, including staff and volunteers.
• Ensure exceptional customer service and a welcoming store environment.
• Manage inventory, merchandising, and store presentation to align with brand standards.
• Oversee daily store operations, including cash handling, reporting, and compliance.
• Contribute to marketing initiatives and community engagement efforts.

About You:

• Experience: Previous experience in a store management role within the fashion or furniture industry is essential.
• Skills: Strong leadership skills with proven line management experience. Experience managing volunteers is highly desirable.
• Attitude: Positive, proactive, and passionate about driving change. A “can-do” attitude and optimism for the future are a must.
• Passion: Enthusiasm for fashion, furniture, and making a positive impact through charity-focused work.

Why Join Us?

• Training: Additional training and development opportunities will be provided.
• Team: Join a friendly and supportive team that is dedicated to making a difference.
• Impact: Be part of a company that values its people and their contributions to both business and community.

If you’re ready to take the next step in your career and share our passion for fashion and positive change, we’d love to hear from you!

How to Apply:

Please submit your CV and a cover letter explaining why you would be a great fit for this role.