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Wellbeing Deputy Manager: Safe Haven
Hours: 28 hours per week (Part-Time)
Salary: £27,876 - £30,002 FTE (Salary dependent on skills, experience and knowledge) + unsocial allowance payment
Contract: Permanent
Base: Oxford & Banbury Hubs
Wellbeing Service
The Wellbeing Service encompasses a wide variety of services that provide support to those struggling with their mental wellbeing including:
- Five Wellbeing Centres throughout the county
- The Information Service, including the Oxfordshire Mind Guide publication, website and the Information Line
- Physical Activity and Wellbeing
- Benefits for Better Mental Health, a welfare benefits advice service
- Oxford and Banbury Safe Havens
- Embedded workers in Primary and Secondary Care in Oxfordshire & Berkshire
- Services for Children and Young People
Job purpose
The Safe Haven Deputy Manager’s role is to be part of the Safe Haven management team and jointly ensure effective delivery of high-quality service for adults experiencing mental health crisis in Oxfordshire. The postholder will be required to independently lead a safe and effective shift and offer crisis mental health support for people presenting in mental health crisis including assessing risks, facilitating re-focusing activities, and conducting one-to-one support sessions on the phone and face to face focusing on person-centred listening, grounding, safety planning and exploring coping strategies. The Deputy Manager will lead on shift handovers and provide support to staff on day-to-day activities as well as provide one-to-one supervision for their direct reports.
The team takes part in handovers, one to one supervision and complex case discussions to aid their ability to reflect, learn and support Safe Haven service users within the remit of the service.
Requirements:
- Knowledge and understanding of mental health issues, mental health services and the needs of people living with mental health problems
- Knowledge of tools and approaches to mental health support and crisis support
- Knowledge of good practice in safeguarding children and adults
- Experience of leading or supervising others
- Experience of managing risk
- Experience of working in a demanding environment
- Experience of working as part of a team and communicating effectively
- Experience of working with individuals/groups, enabling them to identify their own goals to support personal wellbeing and recovery, and helping them to pursue these
- Excellent listening and interpersonal skills
- Self-awareness and ability to reflect and learn from own experiences and those of others
- Effective organisational, planning, administrative and IT skills
- Demonstrating professional approach and boundaries in all situations
Closing date: 9am on Tuesday 9th July 2024
Shortlisting date: Monday 15th July 2024
Interview date: Wednesday 24th & Thursday 25th July 2024
Interview location: Safe Haven, 4 Manzil Way, Oxford, OX4 1XE
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from people from all sections of the community, irrespective of race, ethnicity, gender, age, disability, sexual orientation, religion or belief.
Oxfordshire Mind is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all employees and volunteers to share this commitment. We therefore require a Disclosure and Barring Service check, for all our roles. The level of which will vary depending on the nature of the role.
No agencies please.
Our mission is clear: we are working to create a just, humane and effective prison system by influencing decision makers, opinion formers and the public to 1) reduce the use of prison; 2) improve treatment and conditions for prisoners; and 3) promote equality and human rights in the justice system.
The role:
This is an exciting new role within Prison Reform Trust (PRT) for an experienced senior manager to support the CEO and the Deputy Director in delivering our ambitious new five-year strategic plan (2024-2029).
As Operations Manager you will have strategic oversight of PRT’s core operations, including Finance, HR, IT and Office Management.
About you:
You will be an experienced manager from within the voluntary sector in a finance, operations or development role. You will bring financial management skills and a working knowledge of HR.
With excellent communication and interpersonal skills you will demonstrate the ability to build and maintain relationships with a range of internal and external stakeholders
What we offer:
This is a full-time, permanent position. Hybrid working is currently in place which means typically 2 days a week is in the office with the rest working remotely from home.
You will receive a salary of £55,000 (including London Weighting) and benefits include Generous holidays of 25 days (rising to 30 after 5 years) + 2 additional days + office closure between Christmas and New Year, in addition to public bank holidays.
We offer an Enhanced Pension Scheme with 7% employers’ contribution along with a cycle to work scheme and an employee wellbeing assistance programme.
How to apply:
Please refer to the job pack for more information about the role, how to apply, and for our closing and interview dates.
Application is by CV and covering letter (2 sides maximum) addressing how you meet the job requirements.
PRTis an equal opportunities employer. We also have a fair and inclusive culture and seek to reflect the diversity in prisons and the people we represent. If you meet the person specification, we encourage you to apply, and particularly welcome applications from those with Black, Asian, and Ethnic Minority backgrounds, (BAME) as we believe these groups may be underrepresented in prison reform work. We welcome applications from anyone who may have direct experience of prison.
By applying for this role, you are stating that you are eligible to work in the UK. Prison Reform Trust is unable to apply for a Certificate of Sponsorship for this role.
The Prison Reform Trust (PRT) is an independent UK charity working to create a just, humane and effective penal system.
PRT was founded in 1981 to inform and influence public debate on prison conditions and the treatment of prisoners, amidst concerns about a projected prison population of 48,000 by 1984. With the prison population in England and Wales now exceeding 87,000 and projected to rise to over 100,000 by 2026, the charity remains as important to civic society today as it was then.
Our mission is clear: we are working to create a just, humane and effective prison system by influencing decision makers, opinion formers and the public to 1) reduce the use of prison; 2) improve treatment and conditions for prisoners; and 3) promote equality and human rights in the justice system.
Location: London, EC1V 0JR
Contract: Permanent, Full time
Salary: £55,000 (inc. London Weighting)
Benefits: Generous holidays of 25 days (rising to 30 after 5 years) + 2 additional days + office closure between Christmas and New Year, in addition to public bank holidays -Enhanced Pension Scheme with 7% employers’ contribution -Cycle to work scheme -Employee wellbeing assistance programme.
Closing date 21-07-2024
REF-215 157
Do you have proven experience of day-to-day staff and service delivery, including casework support and supervision? Then join Shelter as a Team Leader and you could soon be playing a crucial role in our Sheffield Hub. This is an exciting opportunity to play a key part in standing up to the housing emergency.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
About the team
Shelter Sheffield provide housing advice and support to people across the city, with a focus on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple and complex needs. We take a holistic approach to help people deal with interrelated issues that can impact their ability to keep a home and work for systemic changes to prevent homelessness.
About the role
The role of Team Leader is vital for the day-to-day management of the Hub to ensure the delivery of front-line services, contracts and projects. This role is in our Homelessness Prevention and Resettlement Service, with a particular focus on risk management and support for clients who have experienced domestic abuse. You will lead and supervise the staff and volunteer team to deliver high quality services, as well as supporting the Hub’s strategic lead and management team to deliver our local strategy. Everything you do will be working towards Shelter’s ultimate aim - that everyone has access to a safe and affordable home.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About you
You will need experience of staff and service management, including casework support and supervision, along with knowledge of housing and homelessness and IT skills. You have demonstrable experience of supporting people facing domestic abuse, disadvantage and exclusion and have worked with a variety of external stakeholders such as community groups and other agencies.
We would also like to invite any interested candidates to an informal drop-in session to hear more about the role before they apply, which will be held in the Sheffield Hub, 33 – 37 Hereford Street, Sheffield S1 4PP on Tuesday 2nd July 2024 1pm-2.30pm. For more information about this, please see the job advert on the Shelter website for the hiring manager's contact details.
For candidates unable to make that date, we are also happy to speak on the phone prior to application to explain details of the role further if interested.**
Benefits
We offer a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Home is everything. We exist to defend the right to a safe home. Join us in ending the devastating impact the housing emergency has on people and our communities.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Service Manager
This is an exciting opportunity for a Service Manager to join Depaul UK, where you will play a vital role in supporting and empowering vulnerable young people aged 16-24 in our innovative Camden Kaleidoscope project.
Position: Service Manager
Location: Camden
Contract: Permanent
Hours: Full-time, 37.5 per week
Salary: £37,880 per annum inclusive of Inner London Weighting plus pension and benefits
Closing Date: Sunday 14th July – we are doing interviews on a rolling basis, so we encourage you to apply at your earliest convenience.
Interview date: Wednesday 17th July
About the Role
Camden Kaleidoscope, located in London, is an innovative, specialist-supported accommodation service focusing on mental health and complex needs. As a Service Manager you will lead a dedicated team to provide trauma-informed mental health support to young people between ages 16-24, an understanding and/or experience of trauma-informed practice would be advantageous. In addition, you’ll manage and develop a dedicated staff team including mental health support workers, volunteers and students so previous experience in line management and working in Mental Health accommodation services (or equivalent) will be required.
Key responsibilities include:
- Lead the process of continuous improvement for the service following Depaul UK’s annual project review and year planning cycle.
- Collaborate with external agencies to ensure coordinated and client-centred service delivery.
- Manage financial, IT, and building resources effectively per Depaul UK’s policies.
About You
You will have experience in managing a service in a support setting with a focus on continuous improvement in working with young people with complex mental health needs.
You will need to have the following skills and experience:
· Experience and/or understanding of trauma-informed practice
· Experience in managing and working in Mental Health Accommodation Projects.
· Experience in managing partnerships with mental health and other professionals.
· Experience in managing budgets and expenditures.
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Commitment to continued professional development with internal mentoring.
· Flexible working model for suitable roles.
· Supportive flexitime and toil arrangements.
· 26 days annual leave rising to 30 after five years’ service.
· Family friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Financial wellbeing offering interest free loans and advances
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Cycle to Work scheme and interest-free season ticket loans.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· International Accident Cover – accidental death, permanent disability
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within. Our organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as such as: Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service Leader. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
Location: Community based in Derby City with some homeworking elements.
As a Dementia Adviser you will have the rewarding opportunity to provide support and guidance to people with dementia and their carers; helping to maintain their independence, improving their sense of well-being, and putting them in more control of their lives. The service is unique to each service user as it is based upon their personal circumstances and support needs.
You will offer support and guidance to your clients in a variety of ways, whether in the client's own home or at other locations, face to face, by phone, letter, or email. You will assist service users to access other services, providing signposting and referrals. Your ability to provide person centred assessment of need, along with a clear understanding of the need for client confidentially is essential to providing a valuable and worthwhile service. You will also be delivering groups within the Derby City area enabling people to create support networks and build friendships in a safe and fun environment.
You will need to have access to a strong Wi-Fi connection at home.
About you
We are looking for an exceptional individual, with an understanding of memory loss, dementia and the needs of those affected with these conditions.
You will:
- Have an understanding of the needs of people with dementia and those who care for them and be able to demonstrate a person-centred approach.
- Need a broad understanding of statutory and voluntary services, and how they can support people affected by Dementia, be comfortable connecting with others and talking to a wide range of other health care professionals and related statutory and voluntary organisations.
- Have good communication and organisational skills, along with a sound knowledge of IT systems to record data, write support plans and communicate by email.
- Possess the ability to travel independently around Derby City, be a team player, supporting colleagues across Derby, and be able to ask for help yourself when needed.
Closing date: 12th July 2024
Interview date: Week Commencing 22nd July 2024
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We’re a national charity providing dementia support to a community that’s ethnically diverse, but we don’t reflect this in our senior leadership. This needs to change.
We need to ensure the voices around our table better reflect and understand the community we exist to serve. We welcome applications from people of all backgrounds, particularly those from ethnically diverse communities who are traditionally underrepresented in the charity sector leadership roles.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
Location: Hybrid role based in our Warrington Office.
The Dementia Support Line Team Leader is responsible for managing the day-to-day operations of Alzheimer’s Society’s Dementia Support Line which receives over 60000 calls per year and operates across England, Wales and Northern Ireland.
The Dementia Support Line Team Leader manages a team of Dementia Advisers providing leadership and direction to ensure they provide a highly responsive service, giving appropriate advice and support to people affected by dementia.
In this role you will coach and develop your team to deliver high quality person-centred support for everybody affected by dementia. You will be part of the team ensuring management cover across the operating hours of the service. We are looking for someone who exemplifies our values, someone who is: Determined to make a difference when and where it matters most. A Trusted Expert who believes in working Better Together and demonstrates true Compassion.
Key responsibilities:
- Responsible for the recruitment, development and performance management of Dementia Advisers working within the service. Use coaching and mentoring and strong people management skills to ensure a positive outcome on service quality, employee satisfaction, productivity, absence management, and employee emotional resilience.
- Engender a positive, solutions focussed working environment with a good team spirit and sense of equity.
- Manage competing demands and deadlines by adopting a flexible and proactive approach.
- Enable and empower advisers to work to their potential and contribute to the supportive and collaborative culture within the hub management team.
- Support advisers across sites and maintain the rota to ensure appropriate levels of staffing are in place throughout the service hours to meet the demand and needs of people affected by dementia.
- Contribute to projects and continuing service improvement activities.
About you
As a Dementia Support line Team Leader you will:
- Be able to manage your team to ensure the provision of a high quality service to people affected by dementia.
- Have experience of managing staff as well as strong IT skills and the ability to use management data to ensure KPIs and standards of service are met.
- Have experience of integrated telephony systems and service user databases.
- Have an understanding of the needs of people with dementia and their carers and direct experience of working in a lead role in a telephone and e-mail based service.
- Have excellent verbal and written communication skills.
- Have the ability to coach, mentor and support staff, getting the best out of them.
Closing date: 18th July 2024
Interview date: 31st July 2024, from our Warrington office.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Bath Welcomes Refugees (BWR) is a small charity established in 2016 by volunteers with the initial intention of supporting Syrian Refugees. Since then, there have been growing crises across in the world, Afghanistanand Ukraine being the most significant recently.
We provide a wide range of support to those seeking refuge and to make a new life in Bath and the surrounding area. Our servicesinclude providinglanguage tuition , arranging for their education, help setting up homes andproviding other support services to enable them to live independently and settle into the local community.
Whilst we work with other local charities and agencies to provide the support needed by an ever-growing number of refugees and asylum seekers BWR depends on its 250 volunteers and their enthusiasm, invaluable expertise, experience and dedication to provide a range of support to those seeking refuge and to make a new life in Bath.
BWR is looking to recruit a part time Volunteer Coordinator on an initial one-year contract. Reporting to the Operations Officer you will be responsible for recruiting, overseeing induction, training as well as the day-to-day coordination and supervision of our volunteers.
To be successful in this position, you will need to be
Empathetic with BWR’s aims, non-judgemental and flexible around working times.
Have the ability to develop relationships with volunteers, clients and other stakeholders, be resourceful, collaborative and enjoy working with others with diverse experiences and backgrounds.
You should be able to work remotely on your own initiative as well as being a team player working in a potentially high-pressure environment. You will be highly organised, able to manage and prioritise your own workload, be a good communicator and IT literate.
Ideally your experience will include
- Working with volunteers in the charity, not-for-profit sectors.
- Recruiting, training and managing volunteers.
- Supporting and developing volunteers in their roles.
- Good communication and listening skills.
- Working with CRM databases.
- An understanding of the data protection requirements in respect of volunteers and the organisation as a whole.
Outline of the Role
You will be the key volunteer contact, recruiting, co-ordinating training, carrying out background and DBS checks and supporting volunteers in their various roles across the organisation to enable BWR to meet its aims.
- You will work with and provide support to the Operations Officer, Team Leaders, the Refugee and Asylum Seeker Support Coordinator and to ensure we provide appropriate resources to support our families and individuals to meet their individual specific needs.
- Assess the suitability of volunteersin their allotted volunteer role, in conjunction with the Team leader, prior to the end of their probationary period and identify the need for additional training or other support required for the volunteer to be successful in their role.
- Provide information about the work of BWR to potential volunteers and promote volunteering in the wider community to identify potential volunteers.
- Maintaining our Case Management System.
- Liaising with the Communications Team in relation to the website and other digital communications in respect of volunteer activity.
- This is an initial one-year contract, with hybrid working (office and home). The role will require flexibility to attend meetings, liaising with refugee families and asylum seekers either during the day, evening or at weekends within the Bath and surrounding area.
The role is based on 29 hours per week with a pro rata salary of £25-27k full time equivalent (commensurate with experience).
The role will require an enhanced DBS check.
To apply for this role please provide an up-to-date CV with a covering letter explaining in why you would be ideal for the role.
Applications will be reviewed as received.
Interviews will be held - Week commencing 15 July 2024.
For more information, please see Detailed Job Description and Chart of BWR Activities.
BWR is proud to be an inclusive employer that considers applicants regardless of gender identity , sexual orientation, ethnicity, disability, religion , pollical views, marital status or philosophy of life. If you have a disability or special need that requires accommodation or assistance, we will support you during the selection process
The client requests no contact from agencies or media sales.
This role will support the delivery of our ambitious policy influencing programme, helping to implement influencing plans to bring about the changes needed to reduce, prevent and eventually end the need for food banks in the UK. The Public Affairs Officer will be responsible for planning, delivering and monitoring public affairs activity with a particular focus on the UK Parliament. This will include a focus on engaging with parliamentarians and policy influencers who are part of Christian communities.
Role responsibilities
· Planning and delivering impactful public affairs activity: Supporting the development and delivery of public affairs plans for key projects, including high profile policy influencing campaigns, and planning and delivering engaging events in Parliament and at party conferences.
· Build support for the Trussell Trust’s policy influencing goals among UK parliamentarians and policy influencers who are part of Christian communities: Working closely with the Church Engagement team to identify opportunities to engage key audiences and effectively communicate our policy asks and strategic goal to end the need for food banks.
· Supporting a strategic approach to public affairs activity: Making effective use of public affairs systems and processes, including stakeholder mapping and horizon scanning for opportunities to engage, mobilise and work with key audiences, including UK Parliamentarians, UK Government Ministers and advisers, and assessing their impact.
· Building and managing strong relationships with key external stakeholders: Developing relationships, partnerships and networks to help raise the profile, credibility and influence of the Trussell Trust and our policy positions, particularly in the UK Parliament and with faith-based organisations.
· Working closely across the wider organisation to support our policy influencing aims: Supporting key stakeholders across the Trussell Trust to plan, deliver and participate in the Trussell Trust’s policy influencing work, including senior leaders, people with lived experience of poverty and food bank staff and volunteers.
· Building awareness of our public affairs activity and impact across the Trussell Trust: Providing accessible and engaging updates and insights from the UK Parliament and Government relating to key policy areas and helping ensure alignment with public affairs activity across the UK’s nations and regions.
Person Specification
Technical skills and minimum knowledge:
· Experience of working or volunteering in a political, public affairs or policy environment
· Knowledge of the machinery and structure of government and the UK Parliament including knowledge of faith-based structures and groupings within Parliament
· Experience of successfully delivering impactful public affairs or campaigns activity to engage UK Parliamentarians including those who are part of Christian communities
· An effective and confident communicator (written and verbal) with strong stakeholder relationship management skills
· Experience of delivering events and projects, using project management processes to meet agreed objectives and deadlines
· Self-sufficient use of I.T., including proficiency in Word, Excel, PowerPoint, and cloud-based software, such as Salesforce.
Behaviours and competencies:
· Works collaboratively across teams and organisations, managing challenges in a constructive manner
· Balances competing priorities and work to tight deadlines
· Demonstrates a commitment to the values of the Trussell Trust
· Demonstrates empathy for people from disadvantaged, marginalised or socially- excluded backgrounds
· Role models inclusive behaviours, values and leadership
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ref KEY-242
Are you a proactive, compassionate and collaborative individual with a proven record of engaging positively with young people, families, offenders, or other vulnerable groups? Do you have strong experience of providing support, advice and advocacy and the ability to assess clients’ needs?
If so, join St Giles as a Key Worker, where you will play an integral part in the new specialist multi-agency and multi-disciplinary Young Persons Team in Wolverhampton, providing a high-level service to vulnerable or at-risk young people (11-25) and their families across the different levels of need and support, from early help to children and young people in care.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As a proactive member of the multi-disciplinary team, our successful candidate will share best practice with other team members in relation to approaches and strategies to support and engage young people and their families to achieve best outcomes, plus work collaboratively to develop plans of support and promote programmes of social education, activities, support, advice, and information, using a range of multi-sensory methods.
We will count on you to build positive relationships and promote the value of lifestyle changes to the client group and their families and to ensure that the voice of the child and young person remains central to their support and that they are proactively encouraged to build and contribute to their own programmes. You will contribute to multi-disciplinary assessments of children and families in need of support and provide both proactive planned programmes of support and an intensive service which will include interventions to support emotional wellbeing and health and substance misuse; creative arts activities; support responding risks of criminal, gang and/or sexual exploitation; mentoring; and sports activities. Maintaining accurate records of support and interventions is also a key duty.
What we are looking for
- Experience of engaging successfully with challenging people
- Experience in negotiating with partner agencies to establish links to further the aims of the project
- Experience of working to targets and recording information for performance monitoring
- An understanding of the client group and the challenges and motivations of young people
- Sound knowledge of using monitoring systems to record all aspects of the project
- Able to recognise the signs of child sexual exploitation (CSE) and take appropriate action
- Ability to set up and operate systems to monitor and report on work
- Excellent IT, interpersonal and communication skills, both verbal and written.
We actively encourage people with personal experience of the criminal justice system or lived experience of the issues facing this client group to apply for this role.
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
Successful candidates must undergo an Enhanced Child Workforce DBS check, on the basis that the post involves contact with vulnerable participants.
We are an equity and inclusion confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
To apply, please visit our website via the ‘Apply’ button. Previous applicants need not re-apply.
Closing date: 09th July /2024, 11:00pmInterview date:17th July 2024
Would you like to join an organisation dedicated to community transformation and passionate about supporting their staff? Are you an experienced youth practitioner with a passion for youth work?
We are partnering with a diverse UK-based charity dedicated to fostering a thriving community for all. We are recruiting a Senior Youth and Community Worker to manage the organisation's youth team and collaborate with the wider team. This role focuses on developing engaging activities and training opportunities for young people, particularly those aged 10 to 19, in the Enfield community.
The Contract:
*Salary: £28,000 - £32,000
*Hours: 40 hours per week, 3 Evenings incl Friday Night
*Contract: 3 years fixed term contract
*Job Location: Enfield
*Reporting to: Youth and Community Team Lead
Benefits
*Salary: Graded using a bespoke job evaluation scheme for fairness and transparency.
*Annual Leave: 25 days, plus 8 bank holidays, increasing to 30 days after 2 years and up to 33 days after 8 years.
*Pension: Non-contributory scheme with a 7% employer contribution.
*Flexible Working: Policies reflecting staff needs, including family-friendly options.
*Training: Access to online and face-to-face training through an induction platform.
*Season Ticket Loans: Available for those working within the M25.
*Healthcare: Option to join a cash benefit scheme for low monthly contributions, covering partner and children.
*Additional Benefits: Corporate eye-care and Cycle to Work schemes.
About the role
As the Senior Youth and Community, you will lead the youth team to create community-based opportunities for the whole family, in accordance with the ethos and values of the organisation. You will also support the wider team to develop and be involved in community cohesion projects involving children, families and youth.
Responsibilities (but not limited to)
*Deliver youth work sessions during half terms, after school, evenings, and residentials.
*Line manage and evaluate sessional youth workers and volunteers.
*Lead three evening sessions weekly, including Fridays.
*Manage a team of youth workers and volunteers.
*Contribute to youth work development and lead specific projects.
*Engage with the whole community, focusing on ages 10-14 and 14-19.
*Present work to stakeholders and funders to secure resources.
*Monitor and evaluate services using qualitative and quantitative data.
*Use collected data for funding applications and reporting.
About you
*Experience of managing sessional staff, and /or youth workers and /or volunteers in a supportive and empowering way
*Experience of working in a youth/community setting that has been affected by youth violence.
*Knowledge of child protection and safeguarding practices
*Knowledge of health and safety
*Experience of monitoring and evaluation of community and youth projects.
*Good l IT skills and the ability to input information into a database, use online applications to design posters, use social media to highlight and promote activities.
If you would like to find out more about this rewarding role please get in touch now! We are reviewing CV's as they come in. We would be happy to share a job description and discuss the opportunity further
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE ROLE: Part-time (30 hours per week) / Permanent / Job description and application pack (including details on our benefits) are available to download from our website.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
YMCA West Sussex Transitional Housing provides safe, secure accommodation for young people aged 18-25, who have been, or are at risk of homelessness. Our staff team comprises of Supported Housing Support Workers, Housing Mobile Night Workers and two Supported Housing Managers. We offer a support package alongside the accommodation to actively encourage residents into education, training, employment or voluntary work.
In delivering the role, you will work with the Deputy Supported Housing Manager and the wider housing team to provide effective day to day management of our transitional accommodation service. You will have your own caseload of residents, working creatively and effectively alongside young people to develop their assets and talents and to acquire the skills they need to live independent and fulfilling lives. You will contribute to the smooth and safe running of the service by providing consistency and reliability. You will have a calm, yet assertive manner, being able to handle potentially difficult situations. You will also support young people to safeguard themselves against abuse and risk. There will be times when lone working will be a requirement for this role.
This role is based on site in Horsham and will cover Transitional services across Horsham, Crawley, Burgess Hill and Worthing. Your working hours will be Monday to Friday, 9am-5pm.
ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people and will be able to actively encourage residents into education, training, and employment.
Ideally, you will have knowledge and experience of working with young people, knowledge of housing and welfare benefits, along with an awareness of all aspects of safeguarding. You will already be a team player but also able to work on your own initiative, along with clear verbal and written communication skills, good IT skills.
It is essential that you hold a current driving license and have access to a car for this role.
CLOSING DATE: 25 July 2024 at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.
Successful candidates will already have the right to live and work in the UK.
An inclusive workplace - We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. We encourage applications from people from all sections of the communities that we serve.
Accessibility - If you require assistance or have questions regarding the application process, please contact us. If you are local to our Head Office in Hove, we can provide you with a paper copy of the job advert and application form.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced Disclosure (including the Children’s barred list and the Adults’ barred list) via the Disclosure and Barring Service (DBS).
The client requests no contact from agencies or media sales.
XLP is a youth work charity working to create positive futures for young people and at the cutting edge of tackling poverty and educational failure in inner London. We deliver holistic, long-term work with young people aged 11 to 25 in schools and communities.
The Director of People and Operations will be at the forefront of implementing our commitment to excellence as we grow. Having transitioned from a £2m to £3m charity in recent years, growing from 30 to over 60 staff, with all the resulting complexities to teams, systems and processes, this position offers an exciting opportunity to lead and develop the charity’s HR, finance, workplaces, IT and governance functions, including line management responsibilities. With a head for excellence, excellent interpersonal skills, and a heart for social change, this position will ensure the smooth and efficient running of XLP, whilst also leading on our Equity, Diversity & Inclusion work, and shaping organisational culture. The successful candidate will report directly to the Chief Executive Officer (CEO) and will sit on the XLP Executive Team, alongside a Director and a Deputy Director of Youth Work, and a Director of Fundraising and Comms.
The primary objective is to develop and support a culture of outstanding performance across XLP, and to ensure an excellent working environment and a well-supported team. In parallel, the role-holder will develop the operational processes, policies, and systems necessary to support an effective, impactful growing organisation. It focuses on supporting and developing our workforce and providing the infrastructure that enables all of XLP’s services and activities to operate in an impactful way.
To this end, we seek an organisational leader with the ability to develop the culture, people and processes and to efficiently deliver excellence across XLP. While this role requires an individual who is highly numerate and commercially minded, you will not need to be a trained accountant.
We’re keen to increase the diversity of our Executive Team and Senior Management Team. We particularly encourage applications from women and from Black, Asian and Minority Ethnic candidates.
About You
Key Skills:
- Experience of working in senior leadership in an organisation at least of similar size and complexity and a track record of seeing strategic vision become a reality.
- Experience in project and/ or operations management and a track record for developing the systems, quality assurance and management that support organisational excellence.
- Strategic thinker, who is able to grasp detail, with an ability to translate ideas into strategies and deliverable outcomes.
- Experience of leading an HR function within an organisation, including development and management of HR systems and processes.
- Experience in building, developing, managing and leading teams effectively, focusing on results delivery.
- Substantial experience of strategic project design, development and evaluation.
- Demonstrable project management skills and experience of delivering multiple concurrent programmes, with a track record of successful delivery.
- Experience in finance.
- Excellent interpersonal and communication skills (verbal and non-verbal), which inspire confidence, contribute to and further a culture of excellence.
- Organised, flexible, agile and responsive, with a focus on results.
- Ability to develop and critically analyse systems and processes to ensure they are as effective and efficient as possible.
- Ability to maintain confidentiality.
Useful if you have:
- Experience of the youth work/charity sector;
- Experience of leading on budgets. .
What We Offer
- 25 days annual leave, with 3 additional days between Christmas and New Year
- Employee Assistance Programme
- Ongoing training and development
- Supportive and flexible work environment
- Diverse and inclusive culture
- Generous sick and compassionate leave policies
- Enhanced maternity leave policy
How To Apply
Please click the link to apply via our website. You'll be asked to complete a short form and upload a CV and personal statement. Applications close on Friday 12th July at 12pm (midday). Please note, we reserve the right to close applications early if a suitable candidate is found.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
AIMS / PURPOSE OF THE POST
To ensure that services are delivered in accordance with appropriate clinical standards and protocols such as The Survivors Trust, BACP and any specific requirements from the Management Committee, funders and commissioners.
To manage the helpline service by ensuring that the helpline volunteers provide consistent support and an effective service on the helpline. In addition, to be responsible for facilitating the provision of regular supervision sessions, ongoing support and reflective practice, ensuring best practice and assessing the performance of service delivery.
To line manage staff members. Responsible for annual appraisals, ongoing monitoring of performance, identifying and providing relevant training and managing HR issues.
To facilitate the recruitment, induction and training of new staff members.
To identify and organise regular training and personal development opportunities for staff and volunteers.
To oversee marketing activities and the use of social media to promote awareness of Trust House’s services and increase engagement.
To research relevant funding opportunities and produce bespoke grant applications. Identify qualitative and quantitative data and extract relevant information from the database, Lamplight. Produce written progress reports to funders evidencing best practice and using collated data on project progress and outcomes.
To represent the charity with internal and external stakeholders, develop effective working partnerships with statutory, voluntary and other organisations and to undertake external presentations and awareness raising as required.
To undertake administrative responsibilities for the office.
MAIN DUTIES
The Services Coordinator is responsible for the following duties and responsibilities:
• To coordinate the effective delivery of Trust House’s clinical services;
• To produce and keep up to date all resources and best practice policies and procedures;
• To develop and implement The Survivors Trust service standards and procedures and to support all staff and volunteers to work in accordance with these standards as well as the British Association for Counselling and Psychotherapy Ethical Framework;
• To ensure the availability and performance of the required hardware, software, and other tools to support the organisation’s IT requirements;
• To establish and manage effective internal communication processes and on-going feedback opportunities to provide a supportive and responsive infrastructure;
• To line manage and support staff members and student interns;
• To identify and organise the provision of external training and personal development opportunities for staff and volunteers;
• To facilitate the recruitment, induction and training of staff members;
• To represent Trust House as appropriate: in meetings with stakeholder agencies; and as required deliver presentations and support awareness raising activities;
• To manage all marketing activities and the use of social media to promote awareness of Trust House’s services and increase engagement including keeping the website up to date.
• To support the CEO with fundraising activities including researching relevant funding opportunities and completing grant applications.
Helpline management -
• To manage and ensure the provision of an effective, efficient and professional helpline for service users;
• To manage the helpline team, including providing ongoing support, regular supervision and reflective practice;
• To ensure quality assurance for the data entry and case recording of helpline calls on the Lamplight database;
• To track and monitor service metrics to identify areas for improvement;
This job description is a guide to the tasks of the Services Coordinator only. The post-holder is required to undertake such other tasks as are reasonably requested by the CEO and Management Committee.
Please submit a CV and accompanying covering letter
The client requests no contact from agencies or media sales.
Citizens Advice Luton is a well-respected local charity with over 30 years’ experience of delivering free, independent and impartial information, advice and casework services which meet the changing needs of local residents. Our aims are to provide the advice people need for the problems they face and to improve the policies and practices that affect people’s lives.
An exciting opportunity has arisen for someone to join our Senior Management Team with responsibility to manage our advice services.
The successful candidate will be responsible for the day-to-day delivery of advice services including supervising the quality of advice given, overseeing training, managing the performance of staff and volunteers and ensuring these are appropriately supported and developed.
This busy and varied role will rely on your ability to bring out the best in the team as well as to ensure the highest quality of advice across our many and varied projects.
We are looking for someone with a desire to take on a senior management role who has an advice background and great interpersonal skills to join our friendly team.
OUR VALUES: Our high-performing team ethic is based completely on fairness, equality, thoroughness and recognition.
Citizens Advice Luton is committed to equality and diversity and welcomes applications from all sections of the community.
For an appplication pack please click on the apply button to go to our vacancy page
Closing date for applications: 12 noon on Wednesday 31st July 2024
Interviews will be held week commencing: Monday, 5th August 2024
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for a Director of Operations to join a private international charitable foundation which seeks to support environmental recovery, supported by cultures and economies grounded in Earth lore, in line with their “breathe freely” ethos. As such they are committed to grants and other investments that are healing to the climate, to biodiversity, and to human cultural relations with the other-than-human. The foundation is currently based in a Hong Kong family office, with personnel in Hong Kong and the UK, as well as Cameroon, Brazil, Australia, Papua, and the US. This role is hybrid and candidate can choose to base in London or Hong Kong.
We are seeking a hands-on, seasoned, and globally-minded leader to serve as the foundation’s Director of Operations (DO) as the institution continues to evolve and develop other vehicles fit for its mission and activities.
Role
As Director of Operations, you will be a key member of the foundation’s leadership team jointly responsible for strategic planning and overall management of the institution to ensure organisational health and the fulfilment of the foundation’s mission. You will report to the Executive Director (ED).
Director of Operations Responsibilities
— The responsibilities of the Director of Operations will include, but are not limited to:
Finance
- Maintain best practice of internal and external controls and reporting according to accounting, audit and tax standards for international non-profits and foundations including segregation of duties, security and integrity of data and records, and approval protocols.
- Manage cashflow and liquidity requirements in coordination with the family office.
- With the ED, orchestrate an annual organisation-wide planning and budgeting process.
- Ensure effective expense control, tracking, reporting and forecasting.
- Oversee and upgrade as necessary accounting functions, policies, procedures, and systems (accounting, accounts payable, payroll, fixed assets, expense reporting)
Legal and Regulatory
- Coordinate with Grants Managers, the family office, and other professionals as appropriate, in regard to compliance, disbursements, and reporting of grants according to the standards of relevant jurisdiction(s).
- Ensure that all organisational policies, procedures and practice are compliant with applicable labour, employment, tax, immigration, and business registration laws and regulations in applicable countries or jurisdictions.
- Maintain and acquire as appropriate registrations, permits, and documentation in countries as required by foundation activities and/or employee or contractor location.
- Oversee all contracts and their compliance with appropriate regulations and laws.
People and Culture
- Ensure clarity, equity, and harmonisation of policies (HR, travel and expense), compensation and benefits for staff (employees and consultants) across geographies and tax and legal jurisdictions.
- Oversee policy and practice for personnel including recruitments, hires, orientation and on-boarding, terminations, probation, performance evaluations, human relations and conflict management.
- Foster an institutional culture of transparency, accountability, and collaboration while ensuring organisational effectiveness.
Grants Management Oversight
- With the ED and Programme team, oversee the full cycle of grant making including budgeting, projections, programmatic and compliance reviews, payments, grantee reporting and evaluation of outcomes.
- Support Grants Management System (GMS) Systems Administrators as needed, in identifying, prioritizing, and specifying new features and functionality for the GMS system.
Information Technology
- Strategically manage information systems and IT platforms to support this almost 100% virtual, globally spread out, and highly mobile organisation.
- Ensure core systems are robust, available, and accessible to staff in all locations as appropriate.
Risk Management
- Ensure appropriate and adequate insurance policy acquisition and management needed across the institution and oversee ongoing policy management for adequacy of coverage, renewals, and financial considerations (includes liability, worker’s compensation, travel etc. across geographic areas).
- Oversee health and safety policy and procedures across staff locations and during travel.
- Coordinate business continuity policies and procedures.
Staff Management and Mentorship
- The Director of Operations currently has oversight responsibilities for the following functions:
- Finance & Operations Manager
- Grants Manager team
- GMS System Administrators
- Human Relations Manager and International Accountant
- Manage relationships with outsourced tax, payroll processing, and legal resources in various jurisdictions.
- Evaluate and evolve staffing structure and skills to support institutional needs and priorities.
Other duties from time to time, as needed.
Subject to prevailing travel regulations and where the final candidate is located, this position may require periodic international travel to the United Kingdom and/or to Hong Kong.
Qualifications
— The successful Director of Operations candidate will likely reflect much of the following profile:
Essential
- Bachelor’s degree and preferably relevant graduate degree (MBA, MPA or equivalent) or comparable experience.
- At least 10 years senior management experience including international operations and finance responsibilities, with an international grantmaking foundation or non-profit organisation or equivalent. Previous COO, CFO, or equivalent experience desirable.
- International living and/or working experience including in the Global South; familiarity with the complexities of operating remotely and under different jurisdictions.
- Specific experience in leading through growth, infrastructure building, and/or change.
- Cross-cultural and cross-disciplinary in understanding and perspective, and proven ability to work collaboratively and effectively in a team of diverse roles, experiences and backgrounds.
- Experience building an inclusive intercultural environment where staff of all backgrounds and abilities can thrive.
- Extensive background in international operations, finance, grants management, and IT.
- Proven skills in systems and process design and implementation.
- Self-sufficient and comfortable working remotely.
- Hands on, with ability to operate tactically as well as think strategically.
- Strong organizational and time management skills with the ability to be flexible and re-prioritize as needs arise.
- Pleasant and effective communication skills, written and oral. (English is our working language.)
- Cross-cultural understanding and perspective, aware and appreciative of differing worldviews and the ability to communicate with and learn from the wide variety of people who comprise our grantees and staff.
Desired
- Fluency in a second language with preference for dominant languages of one of our working regions (e.g., French, Portuguese, Bahasa, Thai, Lao, Burmese).
- Knowledgeable about trends in technology, hardware, and software. Interested in taking advantage of new technologies that will help foundation staff be more productive and our work more effective.
- Willingness and ability to challenge the status quo creatively and productively
- Familiarity with investment concepts and strategy
- We have a preference for someone who can be based in Hong Kong but are happy to review any exceptional candidates.
Alongside this we will value applicants who are:
- Deeply committed to regenerative/ecological cultures and economies, preferably with experience of holistic/indigenous cosmologies.
- Humble, recognising humanity’s place amongst all living creatures on this one planet.
We pride ourselves on being diverse and inclusive.
TO APPLY FOR DIRECTOR OF OPERATIONS
Please submit a cover letter of interest outlining your relevant experience and financial requirements with a resume us. Review of credentials will begin immediately. We seek to have someone in place by August 2024.
The organisation does not maintain a website but will provide more detailed information on the foundation to qualified applicants.
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