It Assistant Jobs in IG10 3QB

We have an exciting opportunity for a skilled Administrator (known internally as a Service Delivery Assistant) to join our Domestic Abuse team in London, working 37.5 hours a week. This role is a hybrid model of working, you will work from home and our London office.

Do you want to make a difference every day? Do you want to support our service to contribute to change & improvement for those who need it?

Do you have excellent administrative skills? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance program & wellbeing support
• Ongoing training & support with opportunities for career development & progression
• Bonus on completion of probation

About the role:

As an Administrator (Service Delivery Assistant), you will:

Provide a high quality and responsive administrative function for the service. Acting as the first point of contact for enquiries into the service. Supporting the Head and Deputy Heads of service with general administrative duties such as updating and maintaining database and case management systems and collating data reports.

May also include responsibility for external communication, social media, updating directory records for other services. Updating local websites with relevant information and also taking minutes from team meetings.

You will need:

• Understanding and knowledge of an active commitment to promoting equal opportunities, inclusion and diversity
• Ability to work without direct supervision, prioritise work load and deal with competing or conflicting demands/ needs and interests in a structured, organised and methodical manner
• Understanding of confidentiality and safe working practices, in accordance with safeguarding and data protection legislation
• Excellent IT and administrative skills & experience including the use of Microsoft Excel & Office packages
• High resilience and the ability to work under pressure

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to Apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

About BDCA: BDCA is a dynamic community-led charity that has been serving the residents of the London Borough of Newham since 1998. Our motto is, “working together to change lives and transform our community” and over the past two decades we renovated four previously dead, disused spaces into lively local hubs. From these venues, our diverse team of locally-based staff and volunteers deliver targeted activities for people of every generation from children and their parents, young people and elders too. We also run programmes providing accessible sports, healthy food, poverty support and volunteering. Across all these projects, our mission is to break down barriers, bring people together and build people up.

Job Aim:To work with the Youth Project Coordinator to provide a fun, engaging and exciting programme of activities for young people across the economically disadvantaged but beautifully diverse E6 area within the London Borough of Newham. You will assist in delivering against the partnerships successful EMPOWER youth services commissioning bid to Newham Council. The service provides 10 weekly universal activities across East Ham over 49 weeks of the year for young people aged 9-19 including:

• Three outdoor MUGA sports sessions per week.
• Three youth hub session per week which includes branched off projects such as Junior Gym, screen acting, Muay Thai, healthy cookery sessions, calming crafts and sports.
• EKO Pathways after school delivery sessions, helping to support children with social, emotional, behavioural and mental health needs.
• Outdoor parks MUGA session
• Year-round trips and residentials
• Youth Theatre
• Delivery of three-week summer holiday scheme which involves volunteering placement with accredited Sports Leadership Award for 30 participants and employment for additional young people. This includes Stepping Up life skills training and social action campaign planning workshops.

You will be part of a team of people who are passionate about BDCA’s values of: INCLUDING all local young people by welcoming them into safe spaces and positively engaging with those who often get left out. CELEBRATING their creativity and skills so they have confidence and support to thrive despite their challenges. EMPOWERING them to step up and speak out as local leaders who make positive change in our community and beyond.

£40,039 per annum

Full time, 35 hours per week

Permanent contract

London based contract with the option of hybrid working in the office and from home*

The Chartered Society of Physiotherapy (CSP) is looking for a proactive and organised HR Administrator to join our Human Resources and Organisational Development team. This role offers an excellent opportunity for a HR professional to support an experienced team and deliver a high-quality, generalist HR service to CSP employees.

You will be the first point of contact for staff with regards to a wide range of HR issues, ensuring that all queries are dealt with promptly or escalated where appropriate. As the person responsible for our recruitment and onboarding processes, you will provide first class support for managers, candidates and new starters in their CSP journey.

CIPD qualified (or working towards this) or with equivalent administrative experience gained in a HR environment, you will be confident in addressing queries from staff at all levels. This is alongside excellent attention to detail in order to keep our HR database up to date, including accuracy within the payroll input process. The role will have a busy and fluctuating workload requiring the instinct to plan and prioritise appropriately.

A commitment to, and understanding of, Equity, Diversity and Belonging (EDB) in the workplace, is also of the upmost importance. You will have the initiative to suggest where people related procedures can be improved, whether in relation to EDB, staff experience or team efficiency.

For an informal discussion about the role, please contact Anna Costello, Head of Human Resources and Organisational Development, at Head Office.

Why work for the CSP?

The CSP is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.

At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please visit the website for further information.

We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays (pro rata), Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.

*The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.

To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).

To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.

Closing date: 10am, 28th November 2024.

Interview date: 16th December 2024 (In person at the CSP London office).

If you require any adjustments during the application stage, please email the Human Resources team at Head Office.

The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to EDB throughout the application and interview stages. To view our EDB strategy, please visit the website.

NO AGENCIES

We are seeking a part-time Head of Finance to join our Operational Leadership Team (OLT) for three days a week.

You will have a compassionate heart and be deeply motivated by your evangelical Christian faith, with a passion to serve your persecuted family in Christ.

You will work closely with the Chief Operating Officer (COO) to identify the level of internal and external resource that is required to develop a hybrid delivery model to operate financial management in the most effective and efficient way possible.

Your proven track record and experience of operational financial management will ensure the accurate delivery of this, as well as oversight of the day-to-day financial operations. Your clear communication skills and accounting qualifications, knowledge and experience will enable you to convey financial information in a practical and insightful way to a number of different audiences that have varying levels of financial understanding.

If you believe God may be calling you to fulfil this important new role and you understand the importance of excellence in the stewardship of our precious resources, then please apply for this part-time position which is based at our office in Orpington, Kent, with some agreed flexibility to work from home.

Applicants must be committed to Release International’s evangelical Christian beliefs (occupational requirement).

Fundraising Officer

£31,930 per year + 6% pension contribution

35 hours/week

LRMN is looking for a passionate fundraiser to join our team and work closely with our CEO to fulfil our fundraising strategy. Are you starting out in fundraising with a drive to develop and learn more? If you could help us communicate our values, purpose and impact to drive income generation we’d love to hear from you.

LRMN is a thriving organisation and one of the most established refugee and migrants’ organisations providing services in London but focusing on south and southeast London boroughs. Our services include provision of specialist legal advice and information on immigration, housing and welfare, therapeutic and practical support to women who survived trauma, helping our service users access employment, training and volunteering opportunities, prevention of mental health problems, and helping our clients integrate and engage in their community.

You will play a key role in identifying funding opportunities, developing new project ideas with colleagues, developing funding applications and building relationships with our funders and supporters.

LRMN is an equal opportunity employer and committed to safeguarding and fulfilling its duty of care to people working and volunteering in the organisation and to those we come into contact with. The successful candidate will be required to complete a Basic DBS check.

We work in a hybrid model. You would be expected to work two days from our office in Deptford.

For more information, please see our job pack. Please apply via CharityJob.

What makes Goldsmiths unique?

Goldsmiths, University of London is a world-renowned university that has a reputation for rigorous and innovative academic work; creativity has long been our hallmark. Academic excellence and imaginative course content combine to make a place where creative minds can thrive.

About the Department

The Development and Alumni Office is a small, dynamic team responsible for building a culture of support for Goldsmiths, whether that is through philanthropy, volunteering or advocacy. Our fundraising activities support highly impactful projects that change lives and even save lives, and that reflect Goldsmiths’ values of civic engagement, social inclusion and educational excellence. 

The Alumni Relations and Regular Giving programme aims to build relationships that inspire alumni, colleagues and friends to support Goldsmiths through donations or volunteering. Through our multi-channel regular giving campaigns, we seek donations via single gifts, monthly direct debits and legacy gifts.

About the Role

This role will work closely with the Head of Alumni Relations and Regular Giving to implement the individual giving and legacy fundraising programme that will increase funds raised to support education at Goldsmiths.

The postholder will responsible for the project management of and writing copy for individual giving and legacy fundraising campaigns, and donor stewardship communications, via email, web, social media, and/or direct mail. 

About the Candidate

You will be able to demonstrate an entrepreneurial approach to identifying new opportunities and developing ideas. You will also be able to demonstrate the ability to project manage fundraising campaigns and build personal relationships with alumni donors. You will be skilled in writing engaging fundraising copy for email, web and print. Ideally you will have experience of individual giving and/or legacy fundraising from the Higher Education or Not for Profit sector. However transferrable skills from exceptional candidates looking to move into the Higher Education sector are also welcomed.

Benefits

We have generous benefits – an agile working environment, 28 days’ annual leave plus 6 paid closure days (4 at Christmas and 2 at Easter) plus all Bank Holidays, great transport links, a defined benefit pension scheme, support for professional development and a broad range of well-being initiatives such as staff choir, running club and creative writing classes. Goldsmiths, University of London is passionate about advancing equality and celebrating diversity.

Background 
 
Brixton House is an award-winning modern arts venue in the heart of Brixton. Our arts programme reflects the rich and authentic storytelling of local and international diverse communities and champions innovative and creative entrepreneurial perspectives. 

Our vision is to empower our undervalued, unheard, and excluded communities through our creative and cultural spaces. 
 
Our mission is to present and collaborate with voices and perspectives not currently centered in mainstream funded culture. We focus on theatrical stories told through theatre and multiple other art forms. We are committed to and representative of Brixton, and a place where the lively and diverse communities who live, work and visit this place, come together to engage with culture and build community.
 
We live by our values, and they are at the core of everything we do:

- Enterprising 

We are a strong creative enterprise providing security and stability for creative freedom to be realised.

- Welcoming  

We will remain connected to our communities and treat everyone with kindness and respect; Brixton House is their home from home

- Nurturing 

We foster a caring and compassionate environment that inspires to be and give their best.

- Radical  

We encourage people to be authentic, affirm their rights, be critical, bold, resolute and determined.

- Celebratory

We embody a spirit of hope.

- Collaborative  

We will establish an integrated hub of creative spaces, performances, training, business ventures, and jobs for the local community and beyond.
 
We here at Brixton House believe in the power of stories and how it can transform and enrich our lives through the magic of theatre.

Our aim is to encourage children, young people, young adults, adults, our elders, families, artists, and communities to engage, create, learn, experiment, play and be the future storytellers.

Role & Responsibilities

The Event Sales Manager is the main contact for all hires enquiries about our fantastic 7 studio spaces, 2 theatres and café Bar.

The Event Sales Manager is responsible for driving sales, managing client relationships, supervising the event planning process.

No one day is the same at Brixton House. The versatility of the building enable us to host a wide range of events such as Meetings, Screenings, Conferences, Music Gigs and Book Launches.
 
Sales

- Achieve monthly sales targets
- Secure returning hire bookings
- Create and implement sales strategies
- Look at upselling opportunities across the venue including food and beverage packages
- Develop contacts with relevant cultural, commercial and social markets to increase sales opportunities – especially locally 
- To answer all enquiries in a timely manner with accurate information 
- Proactively source new business with the ability to strategically convert to sales
- Raise quotes, and issue contracts 
- Liaise with the Finance department to raise invoices and credit notes
- Liaise with other internal departments as necessary to deliver an excellent quality of service both for the client and Brixton House
- Liaise and build relationships with the Marketing, Operations and Technical departments, encouraging collaborative work
- Develop and deliver any related marketing assets with the Marketing team (eg updating the website, sales driven photography etc)

 
Management and Delivery

- Conduct tours of Brixton House, taking details of client’s requirements and responding with bespoke details as required 
- Lead in the advancing of Events and Hires 
- Book the spaces using Brixton House booking system, YesPlan, attending planning meetings as required and finding solutions to any possible clashes in delivery 
- Keep the booking platform up-to-date and raise any clashes with relevant teams
- Create Events sheets in a timely manner and distribute it to relevant teams
- Assist in all aspects of the day to day running of the department and Events and Hires
- Accommodate early get-ins and/or late nights for events and acting as onsite Event Manager during out of office hours
- Manage and resolve client’s complaints with a high standard of customer service care

 
Reporting

- Track enquiries to identify trends and understand Brixton House’s potential in terms of conversion rates, income opportunity and weekly conversion rates
- Schedule internal debriefs after events with relevant departments
- Complete monthly hires income reconciliation
- Report to the Senior Leadership and Executive Leadership team as required

 
Who are we looking for?

- Minimum of 2 years of extensive experience managing corporate and private events at a large, multi-space venue
- Evidence of hitting set targets and ability to adapt depending on income variances 
- Successful track record of handling diverse event requirements, deliver successful outcomes and the ability to achieve set KPI’s
- understand the complexities of delivering events within a busy event and/or entertainment venue
- To have a good working knowledge of lighting, PA, rigging and staging systems
- A confident and professional communication style, complemented by excellent interpersonal skills 
- Strong teamwork skills while also being self-motivated and capable of working independently when required
- Proficient in IT tools such as MS Office, including Word, Excel, and other relevant software applications
- Exceptional attention to detail and strong numerical skills
- Diplomacy and tact dealing with a broad range of clients 
- Comprehensive knowledge of the cultural landscape of London

HOW TO APPLY?

Please note that applications can only be considered if they are submitted through this Online Recruitment System, and returned by the closing date. The closing date for this position is Monday, the 9th December 2024 at 9am. 

During the application process, we will ask you to:
1. Upload a current CV detailing a maximum of 10 years of work history, if applicable.
2. Upload a personal statement (cover letter) detailing your suitability for the role, referring to all points in the person specification and job description (1000 words max).

Interviews will take place week commencing 16th December 2024 (times TBC).
Preferred start date Monday 6th January 2025.
 
Should you have any access requirements in applying for this role please contact us.

PLEASE NOTE
 
THE SUCCESSFUL APPLICANT WILL BE SUBJECT TO A CRIMINAL RECORD CHECK FROM THE DISCLOSURE AND BARRING SERVICE (DBS) BEFORE THE APPOINTMENT IS CONFIRMED.  THIS WILL INCLUDE DETAILS OF CAUTIONS, REPRIMANDS OR FINAL WARNINGS, AS WELL AS CONVICTIONS SPENT OR UNSPENT. ONLY RELEVANT CONVICTIONS AND OTHER INFORMATION WILL BE TAKEN INTO ACCOUNT.

Basic Terms & Conditions
 
Place of work will be Brixton House, 385 Coldharbour Lane, Brixton, London SW9 8GL. 

The Company operates an auto-enrolment pension scheme. The company will contribute up to 4% if matched by the employee. 22 days holiday per year, rising by one day per year up to a maximum of 25, in addition to public and bank holidays and TOIL.

REF-218 074

Are you ready to help support the Church on its important journey of change?

The Church Life Review (CLR) is a significant and important journey of change to fully review all aspects of the life of the denomination. 

In this role you will work closely with the Programme Manager on all administrative aspects of the CLR, playing a vital role in seeing that they are properly supported in their busy schedule.

You will be educated to A level or equivalent with GCSE passes (grade A-C) in English and Maths. You already have experience of PA and administrative work in an office environment and are highly organised, with excellent communication and interpersonal skills and an ability to operate with discretion.

We can offer you a flexible and friendly working environment; working from Church House and from home.

If you are interested in working with us and can meet the job requirements, please visit our job page to download the application form. 

We DO NOT accept CVs. 

Closing date: 12 noon, Friday 3 January 2025
Interviews: Friday 10 January 2025

Housing Rights Manager
Work Pattern: 35 hours a week, full time
Contract: 24 month contract subject to successful probation period, with possibility of extension subject to funding
Salary: £37,941 per annum (inclusive of London Weighting)
Location: Camden & Hackney Outreach

About CARIS Families

CARIS Families is a small, frontline charity that supports families who are homeless and living in overcrowded multi-occupant hostels in the London Boroughs of Hackney and Camden. Life in temporary accommodation hostels entrenches children and their parents in poverty and disadvantage. Families suffer from acute overcrowding, inadequate basic facilities and a permanent sense of unsafety. The nature of hostel life isolates people from their support networks, decimates their physical and mental health and becomes an adverse life experience in itself for families already suffering the trauma of having become homeless.

CARIS Families exists to provide early intervention to mitigate the worst effects of hostel life and homelessness for children and parents in our four target hostels. We do this by providing hands-on play, learning and social activities to help children meet their potential, improve families’ wellbeing and build their support network.  We provide a holistic family support service that case-works with each family individually to reduce financial and other pressures on them as they wait for a permanent home.  We also use our data and learned experiences about temporary accommodation to join campaigns for reform to temporary accommodation policy and practice, both locally and nationally.

We have just received funding to employ a dedicated Housing Rights Manager for the next two years. This is an exciting addition to our team, as it will be our first staff member dedicated to helping our homeless families with their housing case. The housing system is notoriously opaque: families tell us it can be a hopeless minefield to navigate independently and that they often can’t access meaningful help with it, resulting in years-long hostel stays. Our Housing Rights Manager will step into the gap and work with families on an individual basis to gain the information and support they need to progress their housing case and expedite their move-on into a suitable home.

About the role

Our Housing Rights Manager will be a key member of our Family Support Service. They will manage a weekly drop-in clinic from within the hostels where they will assess new housing cases and develop a support plan with families. They will manage a full housing caseload of housing support work, collaborating with relevant local groups, local authority partners and law centres to progress families’ housing cases. They will learn from the barriers families tell us they face, develop CARIS Families’ housing advice service in response and use these learnings to contribute to campaigns for reform to temporary accommodation practices and policies locally and nationally.

In their first year, the Housing Rights Manager will work in partnership with housing solicitors at Shelter to write a Housing Information and Rights handbook tailored to the processes of our target boroughs. The handbook will aim to demystify the temporary accommodation system in our two boroughs, explain residents’ legal rights and help them understand their options. It will form a key part of the support we can offer and allow us to reach many more families in hostels than our small staff team can individually casework with.

This is an exciting opportunity to join a committed staff team of just 5, working in a person-centred and community-minded way to make a real difference to families on the frontline of inner-London’s housing crisis.

The Benefits

• Salary of £37,941 (full-time, 35 hours a week.)
• Hybrid working can be negotiated around core frontline delivery hours
• 25 days’ annual leave, plus Christmas week closure and bank holidays (pro rata)
• 6% employer pension contribution
• Ongoing learning and development opportunities
• Being part of a dedicated, supportive and inclusive team

Please complete the accompanying application form and return by Friday 14th December 2024 at 6pm.

INTERESTED?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who have lived experience of the impact of homelessness and/or temporary accommodation policy and practice.

Please note that this post is subject to an enhanced vetting and barring check.

No agencies please.

Grade DL, Salary £45,581.89 per annum

Location: Euston, London (Hybrid working – minimum 2 days per week in the office)

Closing date: 9.00am on Monday 02 December 2024

Interview date: Thursday 12 December or Friday 13 December 2024

The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 54,000 members who are committed to improving patient care, developing their own skills and promoting general practice as a discipline. General practice is the largest branch of the medicine and provides a majority of population’s contact with the health service.

We are looking for a senior policy professional to join our policy team, which is part of our Policy, Research and Campaigns department. If successful, you will help to make the case for resources in primary care to meet the health needs of our population, develop policy solutions to improve general practice, and influence decision making at senior levels of government. You will contribute to efforts in overcoming some of the biggest problems faced by the NHS in its history, including engaging with the plans being set out by the new Government. You will work closely with our public affairs and campaigns team and our press team, as well as a range of others across the organisation, to ensure that the voice of general practice is heard at the most senior levels.

We are looking for an experienced, enthusiastic policy professional who can hit the ground running and help drive forwards our influence in key areas within a fast-paced policy landscape. The successful individual will be responsible for a range of policy areas affecting general practice.

If you are a driven professional looking for a dynamic role where you will quickly be able to have an impact, we would like to hear from you. You should:

• have demonstrable experience working in policy. 
• be confident in taking a lead on policy development and able to quickly become an expert in complex policy areas of general practice.
• have excellent communication skills, both written and verbal, with an eye for detail and an ability to explain complex problems to different audiences.
• be a strong self-starter who is confident in taking initiative.
• be confident in using evidence to help make a case for change.

Please download the Candidate Pack to view the full job description.

The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions and great working environment.

To apply, please apply directly via the RCGP website vacancies page and provide both your CV and covering letter/statement.

The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.

                                     ~ Building a sustainable future for general practice ~

We are excited to be expanding our High Value Fundraising team by recruiting four additional roles in 2024/25. These new positions are essential for enhancing our capacity in new business development, donor stewardship, and impact evaluation, allowing us to seize the significant opportunities presented by the current philanthropic landscape. We are committed to diversifying our income streams and securing our financial future, and these new roles are integral to achieving these goals.

To read more about the role please download the full job pack by clicking through to apply.

1. Research and evaluate new funding opportunities from trusts, foundations, and other grant funders, maintaining a 12-month funding calendar.

2. Cultivate and nurture relationships with funding/ grant-making organisations, both new and existing.

3. Develop compelling cases for support for designated projects or organisational areas, tailoring funding bids and applications accordingly.

4. Submit timely reports to donors, ensuring compliance with monitoring and evaluation requirements.

5. Support the maintenance of internal systems that track fund allocation and expenditure, ensuring accuracy and up-to-date information for funders.

6. Manage donor records on the Raiser’s Edge fundraising database, including recording activities, income, and producing management reports.

7. Stay informed about funding opportunities and trends in the sector through attending conferences, workshops, and events.

8. Generate accurate and timely management information on fundraising activities and budgets.

9. Perform other duties as directed by the Director of Fundraising and Marketing and/or the Trust and Foundations Manager.

10. Proactively assess own performance and development needs.

In 2017, we pioneered the UK's first interest-free loan programme specifically designed for refugees, offering a dignified and independent pathway to integration. This programme supports individuals by funding essential costs such as UK training, licensing, exams, certifications, housing, and family reunification. Our mission is to empower people to rebuild their lives and thrive in a safe environment.

Since 2017 we've lent over £2.5million with a repayment rate of over 98%. 

Now we're on a mission to scale our impactful loan programme, and we're looking for an exceptional Financial Administrator to be part of our journey.

• Are you detail-oriented and passionate about numbers?
• Do you love helping people and making a difference?
• Enjoy picking up the phone and talking to people?
• Want to work remotely in a small, dynamic team with a big impact?

About the Role:
As our Finance Administrator, you'll play a key role in managing loan applications and ensuring smooth financial processes. This full or part-time, flexible position allows for remote work, with very occasional meetings in London.

Key Responsibilities:

• Overseeing the full loan lifecycle, from initial application to repayment.
• Maintaining accurate records in our CRM and lending software.
• Providing clear communication and support to clients throughout the loan process.
• Collaborating across the team and with our partners, Moneyline, to ensure a seamless client journey.
• Keeping databases up to date and ensuring all documentation is organised.

What We're Looking For:

• Significant administration experience, ideally in finance or loan administration.
• Exceptional attention to detail, strong numeracy, and excellent communication skills.
• Proficiency in Microsoft Office; experience with Salesforce and HES programs is a plus.
• Self-motivated, highly organised, and capable of managing multiple tasks independently.

Why Join RefuAid?
Work in a supportive, inclusive environment where your efforts will have a tangible impact on the lives of refugees. We offer a flexible working schedule and the opportunity to contribute meaningfully to a cause you can be proud of.