Internal Communications Officer Jobs

At Social Finance, we work to improve the lives of people and communities in the UK and across the world.  Our mission is to take innovation to scale – shifting the way whole systems work to achieve lasting and widespread change.  We are all united in our passion for making the world a fairer place.

Since we started in 2007, Social Finance has helped to pioneer programmes that improve outcomes in complex and enduring issues in society. Our innovations, including the social impact bond model, have mobilised more than £500 million globally. We have sister organisations in the US, Israel, the Netherlands and India and a network of partners across the world.

We are recruiting a new Chief Financial Officer to join our leadership team, working closely with our Board and leadership team colleagues to provide ongoing advice and insights on the financial health and sustainability of the organisation, ensuring that we are best placed as an ambitious non-profit enterprise to take advantage of new opportunities that become available to us in the future.  Overseeing a small team, you will drive continuous improvement of our finance function, as well as work across the organisation to build even greater financial awareness and accountability as we continue to grow.  As CFO, you will also contribute to the wider business strategy, as well as having oversight of our risk management, IT and Information Governance functions.

To be successful in this role, you will be a chartered accountant with excellent strategic finance skills gained at a leadership level, including substantial prior experience in P&L management, financial modelling and project accounting in a fast-paced environment.  You will also bring strong controls and governance experience, with an understanding of what good looks like in finance.  With exceptional relationship building skills, you will be a trusted advisor to staff at all levels and confident in presenting to influential internal and external stakeholders.  While we welcome candidates from all backgrounds, we are particularly interested in those who bring blended sector experience across commercial and social enterprise or charity settings.  Experience of working in a project-based or consulting environment is also beneficial, especially with organisations that work closely with the public sector.

We are passionate about building a diverse, inclusive team and we particularly welcome candidates from diverse backgrounds who are committed to putting equity, diversity and inclusion at the heart of our ways of working internally and externally. We value inclusive, inspiring leaders who bring high degrees of diplomacy, empathy and compassion to their work, with an appreciation of how to empower others.

To download a full copy of the candidate brief and learn more about the role, please click the ‘Apply’ button, where you will be redirected to the website of our recruitment partner, Tall Roots.  If you would like an informal discussion about the role, please email Mark Crowley or Natalie Sanders at Tall Roots.

Battersea is here for every dog and cat, and has been since 1860. Our multiple award-winning Income Generation department raises around 60% of the Charity’s total income, allowing us to continue to grow to make sure we can be here for every cat and dog, now and in the future.

Our Direct Marketing Team is part of this department, and recruits and develops supporters. We are seeking a Direct Marketing Officer to join this team to manage and deliver a series of high standard direct marketing campaigns across our Regular Giving programme. This individual will be recruiting, retaining and upgrading regular donors to generate income through a variety of direct marketing methods such as direct dialogue, DRTV, digital, and direct mail. They will be encouraging regular monthly gifts or support via one of our main products such as general Regular Giving and Sponsorship, our Lottery, Value Exchange programme and other methods of committed giving as they arise.

This will be a very rewarding opportunity to play a vital role in giving the dogs and cats in our care a better life.

More about Battersea:

At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love and expert care and get to know their characters and quirks so we can find them a new home that’s just right for them.

All the knowledge we gather in our centres helps us to improve the lives of the animals we’ll never meet, through our work with other rescue organisations and charities. We also help people make informed choices when getting a pet, we provide training and welfare advice, and we campaign for changes in the law when we see that dogs and cats or their owners deserve better.

Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

What we can offer you:

We offer our employees a wide range of benefits to reward them for the value that they bring to Battersea, to support them in their work, to help improve their health and wellbeing, and maintain a healthy work-life balance. These include:

- 28 days of annual leave (plus 8 days paid public holidays) per year
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
- Discounted gym memberships and cycle to work schemes
- Life insurance
- Support for your professional and career development, including access to digital and in-person training programmes, a wide range of tools and resources, leadership and management training, mentoring and much more.

Our hybrid working policy:

We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to maintain the benefits of home working, while allowing for collaboration and maintaining a connection to our cause. In addition to this, our offices are in a great location within London, have modern facilities, offer great employee socialising spaces and a discounted café. Best of all, coming on site offers you the opportunity to meet our lovely rescues with lunchtime cat socialising and the occasional office dog!

Equality, diversity and inclusion at Battersea:

At Battersea, we are committed to providing equality of opportunity, and developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.

By hearing from and valuing different experiences, perspectives and contributions, we know we can provide the best expert care for every dog and cat who needs us. We particularly welcome applications from people with disabilities and from members of minority ethnic communities, who we know are currently under-represented at Battersea.

As a Disability Confident Committed employer, we're happy to discuss any support or personalisation you may need during your application and/or interview process as part of our workplace adjustments. 

Closing date: 30th September 2024
Interview date(s): w/c 7th October 2024

If you think you’re a good fit for the role, and you’re passionate about dogs, cats and our work, then we’d like to hear from you.

For full details, please download our recruitment pack.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised; we reserve the right to close the vacancy early if a high volume of applications is received.

This is a new role, and an exciting time to join our well-regarded and high performing team. 

You will have a strong background in advocacy and strategic communications at a senior level, with related skills and abilities, and have a good understanding of human rights in the UK, including our everyday rights.

We are seeking an experienced and dynamic PR and marketing professional in our London fundraising office to design and deliver creative, multi-channel, integrated fundraising and PR campaigns designed to significantly increase the Hospital’s voluntary income. The success of this role will be dependent on engaging and building meaningful long-term relationships with both existing and new supporters through effective donor stewardship, attending events, and networking. The successful candidate will work in conjunction with a small, dedicated team to provide fundraising, comms, and event support to our community fundraising groups. High quality comms and media are going to be central to our plans to go public in a big way in 2024. Creating highquality, impactful, and engaging content for multimedia platforms will be key. You’ll be able to identify stories from across the organisation, draw out information and ideas from others, and successfully turn complicated or clinical information into clear, simple, and compelling narratives. The role requires a creative thinker with exceptional communication and leadership skills. 

This role represents an unparalleled opportunity to use your strategic and operational expertise within an impactful and driven organisation committed to stopping violent conflict and creating more peaceful societies.

Reporting to the Executive Director, the Chief Operating Officer (COO) is responsible for ensuring that Conciliation Resources’ finances, governance and operational support services across its six offices are compliant and meet the needs of the organisation.

Are you a skilled communicator with a desire to make a difference to the lives of workers, both in the immediate term within their communities, and in the longer term by shaping the research and policy landscape?

If this sounds like you, and you have a mixed skill set that includes some or all of; communications (internal and external), project management, grant-making, programme delivery and stakeholder management, then we are keen to hear from you.

About us

Formed from the legacy of the 35 Hour Week Campaign, The Alex Ferry Foundation is a UK grant-maker focused on the future of work, trade unionism and supporting communities. 

We believe that good work is an essential part of a good life. Therefore, we want to see a world in which workers and their communities are treated with dignity and respect and where they are empowered both in and beyond the workplace to live long, happy, and healthy lives.

We aim, through the funding of research, to ensure a better future for workers, and through the funding of local initiatives, to ensure a better present for their communities.

In our research funding we are focused on: shorter working time, a worker-led just transition, the role of technology and the future of trade unionism.

In our community funding we are focused on: initiatives and organisations providing value at the local level and who might otherwise struggle to secure financial support.

About the role

Working within our small, dynamic staff team, this role will primarily provide support to the Executive Director in the following areas: communicating the work of the foundation to key stakeholders; lead on and maintaining relationships with trade union groups; driving forward our community grants programme, demonstrating the policy, research and campaign impact of the foundation; general strategic and managerial deputisation.

The role would suit a communications or programmes specialist who is comfortable working flexibly across a number of briefs as befits a small and adaptable organisation. A successful candidate will need to demonstrate an affinity with, and understanding of, the work of the foundation, a flair for messaging, both in print, digitally, and in terms of design, and an administrative and motivational rigour capable of driving forward multiple grant-making programmes with complex timelines.

The role can be either home or office based, but candidates must be willing to spend at least three days a month in our London office.

About you

You will have:

• A commitment to the Foundation’s vision, mission, and values, and to the broader cause of labour rights and trade unionism.
• Excellent written communication skills, including writing content for different media (website, consent emails, social posts). Ability to absorb and convey complex issues succinctly, in an accessible format, and tailored to different internal and external audiences.
• Excellent verbal communication skills in order to present compelling and persuasive cases to, and achieve buy-in from, internal team members and external stakeholders
• High standard of accuracy and attention to detail.
• Able to multitask and to work at pace to meet tight deadlines.
• Time management, organisation and project management skills are essential, as well as the ability to plan ahead.
• Strong interpersonal skills, confidence, and the ability to work, communicate and listen effectively at all levels internally and externally with partners and senior stakeholders.
• Proactive, solution-focussed, innovative, and self-motivated individual with a can-do attitude, able to think laterally and creatively about opportunities, projects, and design.
• A team player, able to work both on own initiative and as part of a team.
• Excellent digital skills and knowledge of current and future trends in digital and technological solutions.
• Excellent numerical skills with the ability to understand and present communications key performance indicator data.
• Knowledge of GDPR regulations, as well as integrity and discretion over confidential information.

Location: Contracted to our Peterborough office with the flexibility for hybrid working 
Salary: £50,000 - £55,000 depending on experience
Hours: Full time, 37.5 hours per week
Contract: Permanent

Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Closing date: Sunday 29 September 2024
Interviews will be held on 10 or 11 October 2024
 
No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease. 
 
Kidney disease already affects ten per cent of the UK population – and it’s growing. Yet despite 7.2million people already living with kidney disease, too few are talking about it or understanding the risks – you’ll play a key role in helping us change that. Now more than ever, it’s vital that we’re able to drive awareness and understanding of the condition and move forward in our mission to end kidney disease. 

As we continue to invest in our marketing and communications, we’re looking for a head of marketing and communications who can bring their skills and experience to significantly grow awareness and engagement with key audiences.
 
You’ll have demonstrable experience as a marketing and communications leader within the charity sector, able to inspire and motivate a team and drive forward ambitious plans that will increase engagement with priority audiences including patients, supporters, researchers, medical professionals and partners.
 
You’ll also be adaptable and creative, able to work with a wide variety of internal teams and external stakeholders, to bring our charity activities and stories to life, building on existing channels and supporting new growth.
 
If you are interested in the position, please complete the online application form and submit together with your CV.
 
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
 
About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £58 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may have experience in the following roles: Marketing and Communications Manager, Head of Communications, Head of Digital Marketing, Senior Marketing Manager, Communications Director, Marketing Director, Digital Communications Manager, Public Relations Manager, Engagement and Outreach Manager, Brand Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc.

REF-216 509

Are you looking to start or continue your career in projects management? Do you want to work for a charity that makes a demonstrable impact? Be part of our growing and dynamic team to see lives changed in our community.

We have an exciting opportunity for a person centred, highly organised Projects Officer to join our 188-year-old evolving grassroots charity based in Bermondsey. Our passionate and committed team hosts several key projects to promote human dignity and examples of co-production between the charity, public and private sectors. 

About the Role

The South London Mission is seeking a Projects Officer to join the team with specific responsibility for managing, enabling, co-ordinating and developing our mission projects.    

This role will report to the Director of Engagement and Influence and will work closely with the Projects Co-Ordinator and other paid and voluntary project team members.

Key areas of responsibility include:

· Effective management of projects

· Effective administration and coordination of projects

· Ensuring achievement of impact targets and funded project milestones

· Recruitment and management of project staff & volunteers

· Promotion of the work of South London Mission

About You

We are looking for a person who is both people centred and highly organised to manage, coordinate and support our mission projects with minimal direction and supervision. 

You will be a highly pro-active, self-motivated problem solver with a ‘can do attitude’, as well as being kind, empathic and servant hearted with a professional manner. 

The ideal candidate will be passionate about serving the needs of the most vulnerable in Bermondsey and Southwark and will show commitment to the mission and values of the South London Mission

Benefits: 25 days’ annual leave plus all public holidays, family friendly policies, occupational sick-pay scheme, and workplace pension scheme. 

Please note that the SLM can only consider applicants who presently have the right to work in the UK and proof of Right to Work in the UK will be required as part of the recruitment process.

All candidates must be sympathetic to the Christian faith and be able to embrace the values and vision of South London Mission, in line with the equality Act 2010. Offers of employment will be subject to a satisfactory disclosure from the Disclosure and Barring Service and satisfactory references.

The SLM is proud to be a London Living Wage employer and we are committed to diversity and inclusion at work. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities. 

Trusts and Foundations Officer - Remote / Hybrid Working 

Fixed Term | 11 Month Maternity Cover | Full Time, 37hrs PW

The role provides the option for flexible working arrangements in terms of location. It can either be remote or a hybrid setup, with our main office situated in Derby City Centre.

For more than 80 years, families have been choosing MHA to support the needs and aspirations of their loved ones in later life. People have been forging friendships through our community programmes; fundraising to drive our charitable goals; and spreading the warmth, comfort and spirituality that you’ll find across every MHA home, community and development. All our work is always for one reason, which will always stay the same. Helping older people to live later life well.

Could you be the person to join MHA as our Trusts and Foundations Officer as we continue to enable people to thrive in later life?

About the Role
This is an exciting opportunity to make a difference through the playing a vital role in our Philanthropy Team. 
Reporting to the Senior Philanthropy Manager this role is responsible for working alongside their line manager, wider team and operational colleagues to write and support applications to trusts and foundations for funding.

The role also plays a key role in the stewardship of our trust and foundation supporters, building strong and meaningful relationships with these organisations and individuals.  Whilst not a key focus of this role, the post holder may also be required to support the Philanthropy Team’s wider work including corporate and major donor approaches. 

The role will provide an effective and efficient service supporting the organisation and our homes and schemes to meet our vision, values and strategic objectives. For more information on the role please see the attached Job Description.

About You
We are looking for a passionate and skilled trusts and foundations officer to play a key role in building on the successes of our trusts and foundations programme.  With passion for both writing and supporter stewardship you will be able to write persuasively and build meaningful relationships with those who support us. Working well as a team player you will work closely with both the wider Philanthropy Team and operational colleagues to support local applications as appropriate. 

You will have a track record of delivering efficiently and effectively. You focus on insight, stewardship and persuasive writing to get the right result for the organisation and building lasting and substantial relationships with funders. You will also be an effective communicator developing trusting relationships across the organisation and with our funders and supporters, taking everyone with you on the journey. 

In return we offer a committed and supportive team and a great staff membership scheme which includes training, pension, life assurance, access to high street vouchers and lots more. We will interview on a rolling basis, and reserve the right to close the recruitment period early if we are successful in recruiting to this role.

About us 
Methodist Homes – MHA is the largest charity care provider in the U.K. We have 80 years’ experience of delivering care and support to over 18,500 older people. We understand what it takes to help people live later life well through our Care homes, Retirement schemes and MHA Communities.

At MHA we place great importance on nurturing the mind, body and spirit of those we care for, their families, along with commitment and dedication from our 7,000 employees and 4,000 volunteers regardless of faith, background or belief.

As the largest charity care provider in the UK, we offer some of the highest quality care, accommodation and support services for older people throughout Britain. Our mission is to inspire the best care and wellbeing at every stage of later life.

Why join MHA?
We have a supportive 'family' like culture, the people at MHA are genuinely warm, friendly and a pleasure to work with.

• High colleague employee engagement scores.
• Highly supportive and compassionate leadership team.
• Colleagues have access to Chaplaincy and Pastoral support.
• Employee Assistance Programme.
• Independent free counselling and legal advice
• Favourable pension scheme
• Hardship/welfare fund
• Competitive pay and benefits.inc a discount scheme
• A range of flexible benefits including an option to buy or sell additional annual leave
• Genuine career progression and development.

Individual Giving & Legacy Officer - flexible location, including hybrid or remote, with office base in Derby.

Full time role - 37 hours per week 

For more than 80 years, families have been choosing MHA to support the needs and aspirations of their loved ones in later life. People have been forging friendships through our community programmes; fundraising to drive our charitable goals; and spreading the warmth, comfort and spirituality that you’ll find across every MHA home, community and development.

We are here to help people to live later life well.

Could you be the person to join MHA as our Individual Giving & Legacy Officer as we continue to enable people to thrive in later life?

About the Role
This is an exciting opportunity to make a real difference and play a vital role within the Fundraising team at MHA. You will be responsible for developing and implementing the individual giving programme in line with the wider strategic objectives.

To do this you will manage the direct mail appeals and online campaigns, coordinate the regular giving programme, develop the strategy for the acquisition of new supporters and retention of existing ones, and produce the twice-yearly supporter newsletter. You would also provide additional support for the legacy programme when required.

For more information on the role please see the attached Job Description.

About You
We are looking for a passionate and creative individual giving fundraiser or marketeer to develop and drive forward the programme. You will have a track record of delivering against income targets and KPIs, and be experienced in delivering campaigns and activities on time and within budget.

With excellent writing and communication skills, you will be able to build strong relationships with key stakeholders both internally and externally. 

In return we offer a committed and supportive team and a great staff membership scheme which includes training, pension, life assurance, access to high street vouchers and lots more.

About us 
Methodist Homes (MHA) is the largest charity care provider in the U.K. We have 80 years’ experience of delivering care and support to over 19,000 older people. We understand what it takes to help people live later life well through our care homes, retirement living schemes and community groups.

At MHA we place great importance on nurturing the mind, body and spirit of those we care for and their families, along with commitment and dedication from our 7,000 employees and 4,000 volunteers, regardless of faith, background or belief.

We offer some of the highest quality care, accommodation and support services for older people throughout Britain. Our mission is to inspire the best care and wellbeing at every stage of later life.

Why join MHA?
We have a supportive 'family' like culture, the people at MHA are genuinely warm, friendly and a pleasure to work with.

• High colleague employee engagement scores.
• Highly supportive and compassionate leadership team.
• Colleagues have access to chaplaincy and pastoral support.
• Employee Assistance Programme.
• Independent free counselling and legal advice
• Favourable pension scheme
• Hardship/welfare fund
• Competitive pay and benefits including a discount scheme
• A range of flexible benefits including an option to buy or sell additional annual leave
• Genuine career progression and development.

MHA are fully committed to the principles of equality, diversity and inclusion (EDI) as this is embedded in our values: respect, nurture and inspire.  In addition, as a committed employer we have been awarded level 2 under the Disability Confident Scheme. Click here to read more about this.

“Agencies: Please note, MHA do not accept unsolicited CV’s from any agencies, regardless of whether they are on our Preferred Supplier List (PSL) or not. We only accept CV’s from agencies that have been appointed and briefed by MHA’s central Talent Acquisition Team.”

FareShare

Job Description – Supply Chain and Logistics Officer (Charity Food Supply)

Reporting to: Supply Chain and Logistics Manager
Location: Hybrid with regular travel to London/Sheffield
Contract: Permanent
Hours: 35 Hours, Full Time
Salary: National operational- £26,138-£27,513 and London operational £28,731-£30,243.

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 8,500 frontline charities and community groups.

The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.

Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost of living crisis is driving millions into food insecurity.

We are fortunate to benefit from the support of major retailers, the media, ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

FareShare’s Strategy & Vision

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives.

Our Values: Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The role

This important role sits within our Supply Chain and Logistics team, responsible for processing offers of surplus food from our food partners into our network of Regional Centres and the wider community. This role is essential in ensuring that the food we are offered reaches the thousands of charities and community groups we support across the UK.

The role is a combination of customer service provision and supply chain coordination with a strong data focus. You will analyse varied datasets to decide how food is distributed across our Network to ensure optimal and sustainable distribution. You will also be responsible for continuing and championing the high levels of customer service we provide to the food industry and our network of Regional Centres.

You will work closely with FareShare’s food suppliers, transport partners, and our Regional Centres to identify and overcome operational challenges to distribution. The successful candidate will also work closely with our Food Commercial team to ensure our food partners receive excellent operational support and customer service. We are continually evolving our processes and you will work within a culture of continuous improvement to improve operations within the team.

It is essential that you are passionate about our vision, ensuring that no good food goes to waste. We are looking for organised people who are good at multi-tasking and problem solving. Your time management skills will be exceptional and you will be comfortable working under pressure. You will be data savvy, and confident to manage feedback to various stakeholders with astute analyses and recommendations.

Main areas of responsibility

Food Industry Customer Service

• Deliver excellent customer service, ensuring offers are responded to and processed within agreed service level requirements.
• Work closely with the Food Commercial Managers, providing feedback and reporting on service issues and attending meetings and site visits as appropriate.
• Assist Food Team with insight and feedback from food businesses, capturing key account information in our CRM system.

Regional Centre allocation

• Adhere to the requirements of the Network Service Level Agreement
• Work with the Supply Chain and Logistics Manager to match food supplied to Regional Centre needs, always working to maximise surplus redistribution and minimise waste 
• Ensure that offers are allocated in an efficient and timely manner according to network needs and agreed priorities to maximise social impact of surplus food
• Using our CRM system, maintain timely records of accounts, allocations, offers and case management
• Maintain high standards of customer service to the Network and Operations teams and develop respectful and effective working relationships with the Regional Centers.
• Build your understanding of our Network and your relationship with Regional Centers through a programme of regular site visits in collaboration with the Network Development Managers
• Work with the Network Development Managers and Food Supply & Services Managers to identify opportunities to maximise and grow redistributed food volumes

Logistics and transport

• Work with Commercial Managers and hauliers to implement best practice processes and reduce costs for FareShare whilst maximising acceptance of food
• Work with hauliers to plan transport requirements and ensure that we are able to meet network demand
• Work with Regional Centres to coordinate and plan routes for internal FareShare logistics
• Reactively solve transport issues throughout the working day

Data and analysis

• Use FareShare PowerBI reports to ensure optimal product allocation within contract requirements
• Specify, build, monitor and analyse Salesforce reports to increase efficiency of allocation
• Use dashboards to monitor network issues
• Lead regional network agreement service level review meetings
• Report on data integrity issues to the Network Analyst

Team coordination and representation

• Support the Team providing assistance and cover when required e.g. during busy periods, annual leave and sickness to ensure an even spread of work across the team
• Support the training of new team members
• Represent the Supply Chain and Logistics team at network cluster and food category meetings
• Deputise for the Supply Chain and Logistics Manager when required
• Keep team process instructions up to date Project support
• Act as Supply Chain and Logistics team lead on cross functional projects as required alongside stakeholders including: retailers, funders, and strategic food partners
• Project review; share learnings with the Supply Chain and Logistics team

Person Specification

Essential Criteria

• An understanding of food insecurity and sustainability issues, and passion for the mission and values of FareShare
• Excellent communication skills (written and oral)
• Evidenced problem solving ability
• Excellent customer service skills
• Excellent organisation skills – able to prioritise with competence managing ongoing projects alongside reactive daily tasks
• Computer literate with good working knowledge of MS Office, in particular Excel and Word
• Self-starter, ability to work within clearly defined and agreed parameters with limited supervision
• Proven ability to build and maintain relationships with multiple stakeholders and third parties
• Ability to handle and analyse data, spotting trends in data and reports
• Experience of working in a fast paced and pressured operations role
• Experience of working in a customer service environment

 Desirable

• Advanced Excel skills and abilities to analyse and manipulate large datasets
• Salesforce or similar CRM system experience
• Supply chain and logistics background
• Experience of working as part of a project team with some responsibility for delivery of a project

Competencies and Behaviours

• Treating people with respect, being inclusive
• A natural inclination for problem solving
• Comfortable in a busy working environment managing competing pressures
• A desire for continuous improvement in individual and team processes and responsibilities 

Benefits

Hybrid / Flexible working, with regular UK travel

28 days’ annual leave + 8 bank holidays

Employers pension contribution

Employee Assistance Program

Interest free bicycle purchase loan scheme

Season ticket loan 

Discovery, part of Dimensions, is proud to be independently recognised as a Great Place To Work for a second year in a row in 2023.

We support adults with learning disabilities and/or autism to get more out of life. We do this through person centred support and care, designing and delivering our support in partnership with the people we support, their families and/or those who know them best.

Discovery, based in Somerset, is now becoming a strategic partner working with Cornwall Council to support people with a learning disability and autistic adults in Cornwall.

At first we will take responsibility for improving the way people are supported in a small number of existing residential care homes, with the prospect of supporting more people once we’ve demonstrated success.

The Operations Director is a member of Discovery’s senior team, with direct line management responsibilities for Locality Managers, many of whom will be Registered Managers with the Care Quality Commission.

Whilst the position is home based, we expect that the Operations Director will regularly visit the people we support in their home. You’ll guide your team, focusing on ways to improve quality and practice. In addition, you’ll be expected to work closely with the Business Development team to assess opportunities to support more people within the county, including those currently supported Out of Area. You’ll be able to access a wider support network by working closely with peers from Discovery and Dimensions in other parts of the country; There will be regular virtual and face to face opportunities to share knowledge and for personal and professional development.

Interviews will take place on the 18th October, face to face in Cornwall.

Why choose Discovery?

Discovery is a not-for-profit social enterprise committed to developing and rewarding our colleagues. 

If you are right for this role we will offer you:

• A salary of up to £62,026
• Car allowance of £6,000 per annum 
• Up to 35 days’ annual leave entitlement (including bank holidays)
• Access to discounts on high street shopping, cinema tickets and meals out
• Employee Assistance Programme
• Pension scheme, Long Service Awards and Life Assurance.

What will I be doing?

As an Operations Director with Discovery, you will be a key leader in our organisation. You will be accountable for all our support for people in Cornwall, ultimately ensuring that each individual gets more out of life. You will lead a team of Registered Managers in delivering high quality support to adults with learning disabilities and/or autism. You’ll also mobilise our support for more people across the county, supporting their transitions and driving service transformation where required.

What will I need?

Our Operations Directors are inspiring leaders and passionate advocates for our colleagues and the people we support. To be successful in this role you will:

• Have experience at middle management level in the social care sector.
• Be results focused; the ability to work proactively, plan, organise, optimise resources and complete targets within agreed timescales.
• Have the ability to demonstrate effective people management skills through delegating, empowering, motivating, and coaching
• Have a demonstrable understanding of the requirements of the CQC and of working in health and social care.

If this sounds like the career move you have been looking for we’d love to hear from you.

As part of the recruitment process you will be asked to complete Psychometric testing ahead of the interview.

If you would like to be a part of our welcoming team here at Discovery, please apply by clicking the button below – upload your CV and a covering letter explaining how you meet the requirements in the skills & experience section of the application. We will then be in touch. If you’d like more information or an informal chat about Discovery and this opportunity, please feel free to get in touch with Louise Anderson – 0300 3039 019.

Please note:

• This role requires a basic DBS Disclosure, which will be obtained for you by Discovery.
• Discovery is an equal opportunities employer that values diversity and is strongly committed to providing equal employment opportunities for all employees and applicants for employment. We welcome applications from people from Black, Asian and Ethnic Minority backgrounds. 
• Discovery is Disability Confident Committed and we guarantee to interview all applicants who let us know they have a disability and meet the minimum essential criteria for this role. Discovery has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees.

Are you looking for a new challenge? Are you keen to develop your influencing and communication skills to help Chapter One retain, grow and unlock corporate partnerships for the benefit of struggling young readers?

40% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Chapter One is a fast-growing charity, with a vision of a world in which all children have the literacy skills they need to thrive.

Many children fall behind with reading simply because they lack the opportunity to practise: we work to ensure that every child has 1:1 reading support at the time they need it most. Chapter One’s unique, online, reading support programme pairs struggling 5 to 8 year olds in over 11 areas of the UK with over 3000 volunteers who are recruited from a range of local and national businesses.

We are seeking a proactive, energetic and enthusiastic Corporate Partnerships Officer to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner experience. This is an opportunity for an early career professional to learn about charity-business partnerships in a dynamic, small charity which is flexible and agile. 

Reporting to our Corporate Partnerships Manager, but also working closely with our Business Development Manager, you’ll support them both to deliver our annual volunteer targets and maintain our strong partner retention rate (currently 88%). This will involve supporting both the identification, acquisition, and onboarding of new partners, but also the account management of a portfolio of existing partners.

Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One. This is a fully remote position and is ideal for someone home-based with the ability to travel to occasional meetings. 

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. 

Chapter One is committed to safeguarding children and young people. All postholders are appointed subject to a satisfactory Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.

About The Role

Closing date: 29th September
Contract: This is a fixed term opportunity for 6 months.
Location: This role is based onsite at our Plymouth office.
 
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Our finance team is growing! We are looking for a personable individual who is keen to learn to come join our finance team, based in our Plymouth Office. You will report to a Finance Team Leader and will be responsible for the accurate recording and reporting of all financial transactions across the whole Society and will be based in the Plymouth Office. The role will be primarily in the Accounts Payable Section section.
 
The role will focus on:

- Balancing Creditors, clearing old balances and dealing with queries
- Dealing with supplier/internal queries (via email and over the phone)
- Managing the Society’s Finance mailbox
- Use of an invoice validation tool
- Processing all types of FX/GBP payments for our weekly payment runs
- Reconciliations of statements

You won't need to have extensive Finance experience but a background within Finance is ideal albeit training is provided. Ultimately, you will be incredibly passionate to learn, develop and help make a positive difference. We need someone who can demonstrate their professional and bright personality to join us! This is a fantastic opportunity for someone who is looking to make a new and first step into their finance career.

Alzheimer's Society have been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a brilliant achievement and something we're incredibly proud of.

We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people living with dementia.

About You

- Must be based in Plymouth (essential)
- We are looking for a confident self-starter able to work on their own initiative and as part of a team.
- Excellent interpersonal skills and a confident approach in dealing with a wide range of colleagues and stakeholders
- Passionate, keen to learn and eager to develop within their role.
- Be able to demonstrate strong numeric skills with a methodical approach and a strong attention to detail.

Person Specification

- Verbal and written communication skills to liaise with a diverse range of stakeholders.
- IT skills and extensive experience/knowledge on using Microsoft packages for book-keeping tasks.
- Work collaboratively and be able to prioritise your workload effectively.
- Excellent organisational skills and great attention to detail.
- Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.
- Be a self-starter and incredibly motivated.