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Top job
United Kingdom for UNHCR, London (Hybrid)
£29,850 - £33,150 per year
We are looking for a Digital Comms Officer to join our team, raising vital support for displaced people through our creative campaigns.
Posted 3 days ago
Top job
SHARe Knowsley, Liverpool (Hybrid)
£42,500 per year
COULD YOU lead an organisation that is making a real and lasting impact to the lives of refugees and asylum seekers?
Posted 3 days ago
Top job
Prostate Cancer UK, Central London (Hybrid)
£48,600 - £52,900 per year
This is an exciting new role within our Strategic Communications, Campaigns and Brand team.
Posted 3 days ago
Top job
The Royal College of Radiologists, Holborn (Hybrid)
£34,288 - £37,897 per annum dependent on experience, plus excellent benefits
Posted 3 days ago
Refugee Council, Stratford (Hybrid)
Grade 8: £45,399 to £49,638 in London and £40,476 to £44,711 in other regions
Posted 1 week ago
Closing today at 23:30
NFP People, Remote
Circa £49,356 pa (inner £3,950 pa / outer £2,100 pa) London weighting
Posted 2 weeks ago
In Your Corner, London (Hybrid)
£52,000 - £56,000 (pro rata) per year, DOE.
Looking for an inspiring, dynamic and hands-on CEO to lead In Your Corner's services, charitable activities and strategy for growth.
Posted 3 days ago Quick Apply
Closing in 2 days
AmplifyChange, Bath (Hybrid)
£34-36,000
Posted 2 weeks ago Quick Apply
Dorset County Hospital Charity, Dorchester, Dorset (Hybrid)
£29,970 - £36,483 per year (pro-rata)
Posted 1 week ago
Closing in 3 days
abrdn Financial Fairness Trust, Edinburgh, Edinburgh (Hybrid)
£38,702 per year pro-rata
Posted 1 week ago
Page 1 of 17
London, Greater London (Hybrid)
£29,850 - £33,150 per year
Full-time
Permanent
Job description

JOB PURPOSE 

UK for UNHCR is looking for a Digital Communications Officer to join its team, raising vital support for displaced people around the world through creative campaigns such as the Refugee Dictionary, Cuppa Hope as well as fundraising appeals and partnerships. 

Reporting to the Digital Communications Manager, the Digital Communications Officer will have particular focus delivering day to day social media communications, including community management, publishing, content management and development. This role will also support wider digital communications activities, such as with the Senior Digital Communications Officer who manages the website. 

This involves identifying opportunities to amplify appeals, campaigns and partnerships through social media to support UK for UNHCR’s fundraising and public advocacy objectives. Raising awareness of global refugee crises and UNHCR’s humanitarian operations forms a central part of this storytelling, as well as thematic campaigns and PR moments throughout the year.   

One of your first focuses will be helping grow and verify UK for UNHCR’s TikTok account and LinkedIn presence, in addition to transitioning the charity’s channels to a new social media management tool. You will also work closely with the wider Communications team in supporting online and offline fundraising appeals.  

The Digital Communications Officer will also work with the wider Communications team to identify and support storytellers (including refugees and supporters) to share their stories through the charity’s social media channels.  

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause. 

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBILITIES

Planning, coordination and growth

  • Deliver and schedule social media content on a daily and weekly basis, with flexibility to respond to news events and emergencies at short notice.  
  • Produce or commission multimedia content, including videos, graphics and photography to support charity activity on social media.  
  • Apply understanding of UNHCR’s humanitarian work to deliver strong storytelling and relevant content to the audience.  
  • Adapt content from UNHCR’s head office and field communications to localise for UK audiences.  
  • Develop social media editorial plans to amplify campaigns, milestones and events.  
  • Deliver planning and scheduling in a timely manner and be quick to respond to news and emergencies.  
  • Flag and navigate political sensitivities in line with UNHCR and charity policies. 
  • Deliver on a paid media strategy to amplify social media content more broadly, with a focus on Meta ads manager. 
  • Update and maintain community management guidelines on a regular basis.  
  • Work closely with the Communications Coordinator to monitor and moderate all of the charity’s social media channels.  
  • Other support for digital communications as required, such as helping cover website activities when colleagues are on leave. 

Analytics, reporting and best practice

  • Deliver regular reports outlining the performance of our content and channels, ensuring we’re on track to reach 100k followers by the end of 2026. 
  • Create and lead on a testing roadmap, leveraging new features across all social media channels. 
  • Keep up to date with social media content trends, news and tools to inform best practice and strategy.  
  • Provide subject matter expertise, proactive assistance and advice as required for planning and delivery of digital and supporter journey projects. 
  • Observe all legal and legislative requirements, comply with policies and procedures, and demonstrate a high level of confidentiality and integrity. 

The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience

  • Experience using native social media tools, like Meta business manager and YouTube Creator studio, to manage online communities.  
  • Experience of creating social media content that created an impression, raised awareness and prompted followers to take action.  
  • Experience of identifying and driving iterative improvements to digital channels through testing and analytics.  
     

Essential Skills/Knowledge

  • Proficient in using social media tools to evaluate performance and identify improvements.  
  • Proficient in creating content for online use, using software such as Adobe Suite, Canva or similar, to edit and produce basic assets.  
  • Researching images and writing compelling copy for different audience profiles.  
  • The ability to prioritise multiple tasks, working proactively and sometimes under pressure.  
  • Good attention to detail, strong ability to proofread and pick up inconsistencies.  
  • Understanding of data protection principles.  
  • Excellent stakeholder and relationship management skills.  
  • Proficient in Microsoft Word, Excel and PowerPoint. 
  • An interest in global humanitarian affairs.   
     

Desirable Skills/Experience

  • Working in a not-for-profit or advocacy organisation.  
  • Experience with refugee issues or field work. 


WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 

What else?

Wellbeing

  • 28 days’ leave per annum plus bank holidays.
  • Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
  • Access to 100s of perks with discounts on everyday purchases.
  • Office wellness perks.
  • Discount on gym memberships. 
  • Hybrid and Flexible Working.
  • Staff socials.

Financial

  • Pension scheme with an employer contribution of 8%.
  • Non-contributory group life assurance scheme
  • Non-contributory Income protection scheme.
  • One-off contribution towards homeworking set up.
  • Enhanced maternity, paternity, shared parental, and adoption pay.
  • Enhanced sick pay scheme. 

Development  

  • Comprehensive training and continuing development opportunities.
  • Individual training budget.


HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: 9am, Monday 9th December 2024

First stage interviews: Week commencing 9th December 2024

Second stage interviews: Week commencing 16th December 2024

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible. 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

Application resources
Posted by
United Kingdom for UNHCR View profile Organisation type Registered Charity Company size 51 - 100

We stand with refugees – will you join us?

Away Day.jpgFR.jpg
Posted on: 22 November 2024
Closing date: 09 December 2024 at 09:00
Tags: Campaigns,Communications,Digital,Human Rights,Humanitarian Aid,Refugee / Immigration,Social Media

The client requests no contact from agencies or media sales.