Internal Communication Jobs

JOB PURPOSE 

The Administrative Assistant role provides a range of proactive administrative support to the Director of Fundraising of UK for UNHCR, as well as to the wider fundraising team. This role is therefore a key support in growing funding for refugees and displaced communities. 

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING 

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.  

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

ROLE RESPONSIBLITIES 

• Proactively manages the Fundraising Director’s calendar: scheduling and rearranging internal and external meetings and liaising with key internal and external stakeholders.  
• Helps schedule meetings for the various fundraising teams.   
• Books meeting rooms for internal and external meetings, ensuring any required technology is set up. 
• Ensures briefings for Director of Fundraising are received in advance of meetings. 
• Registers in-person external guests to the office and ensures they are welcomed. 
• Books travel arrangements for the Director of Fundraising and heads of fundraising.  
• Minutes meetings, including documenting and sending out summary of decisions made and next steps from internal meetings. 
• Updates partner information in our database (Salesforce). 
• Maintains files and records on SharePoint. 
• Manages invites and guestlists for donor events.  
• Leads on organising logistics for twice annual fundraising all staff strategy away days. 
• Coordinates with colleagues to secure content and information for donor materials (newsletters, proposals, reports).   
• Helps create template documents for donors (for example, thank you emails/letters). 
• Collates documentation for purchase orders and invoices.  
• Builds and manages positive relationships with internal and external stakeholders. 
• Identifies any administrative processes that could be simplified or made more efficient. 
• Appropriately manages any confidential information. 
• Supports other directors and fundraising colleagues on administrative activities. 
• Performs other appropriate tasks or duties as required.  

PERSONAL ATTRIBUTES AND EXPERIENCE

Essential Experience 

• Previous experience in an administrative role. 
• Previous experience with diary management.   

Essential Skills/Knowledge   

• Proficient in the use of Microsoft Office platforms: including Outlook, PowerPoint, Excel and Word. 
• Excellent written and verbal communication skills. 
• Excellent accuracy and attention to detail. 
• Good organisational skills, including the ability to manage priorities. 
• Strong interpersonal and collaboration skills. 

Desirable Skills/Experience 

• Understanding of a fundraising department. 
   

WHY JOIN UNITED KINGDOM FOR UNHCR? 

You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised. 

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays.
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing. 
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships. 
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme. 

Development  

• Comprehensive training and continuing development opportunities.
• Individual training budget. 

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: Thursday 12th December 2024

Interviews: Week commencing 16th December 2024

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal.  We will make every effort to respond to your request for assistance as soon as possible. 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

Location:  Remote with regular travel

Our office is based in Downton and that’s where our monthly Executive Team meetings are held. The charity’s board meetings are typically held in London, so applicants are likely to be living in the south of England. We are a remote working charity, and colleagues in the Services Directorate are based in geographies right across the UK – our Service Director will need to be able to travel to stay connected with our work and responsive to external commitments.

About us

At Help for Heroes, we believe those who serve our country deserve support to live well after service. Every day, men and women leave their careers in the Armed Forces because they are wounded, injured or sick; their lives changed forever. We help them, and their families, to recover and live well after service.

And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:

Innovative – Collaborative – Authentic – Resourceful – Energetic.

About you

You’re an energetic, highly motivated and compassionate professional focussed on making a definable and durable difference to those in the Armed Forces community who are facing challenges after service. You’ll have expertise in creating, leading and managing programmes of high-quality support which delivers impact. You’ll nurture a culture of excellence, innovation and continuous improvement – and you’ll have all the skills to implement creative programmes which inspire funders and deliver in the most efficient and effective way for those we support. You’ll be a skilled communicator, adept at building collaborative relationships with internal and external stakeholders and advocating for the needs of our veterans and their loved ones.

About the role

We are seeking a dynamic leader to provide strategic and operational leadership for our charity, ensuring high standards of governance and, where appropriate, clinical and care excellence. The role involves increasing the impact and reach of our services through co-creation and development of our services and building strategic partnerships and relationships. As a key member of the Executive Team, you will act as an advocate on behalf of our beneficiaries; internally shaping the charity’s work, and externally working to influence others and increase our visibility.

For more details about this role, the application process and key dates please refer to attached role overview document.

The Royal College of Radiologists (RCR) is looking for an Examiner Engagement and Support Coordinator to ensure our examiners feel empowered, valued, and supported in their critical contributions to our exams.

The RCR is a professional membership body for Doctors who work in cancer care and medical imaging. Our examiners are clinical oncologists, clinical radiologists and other specialists, who work voluntarily as contributors developing exam questions, delivering assessments to candidates and shaping the future of FRCR exams. This role plays a vital part in ensuring that the clinical expertise needed to run the RCR’s exams is available via both UK and global examiners.

The postholder will have strong people skills with the ability to build good relationships, excellent communication and organisational skills will be key to your success. The post holder will be the first point of contact for potential new, and existing, examiners and will work closely with exam chairs and across all exam boards and committees, ensuring that examiners have the tools they need to deliver as an examiner alongside their clinical commitments, including alleviating any pain points. Examiner recruitment and coordinating induction and training - plus the set-up of meetings, events and panels - will form part of the workload.

As our Examiner Engagement and Support Coordinator you will deliver real value to those doctors who give up their valuable time to work with us. 

What you’ll do:

• Write and update engaging examiner recruitment materials such as terms of reference, job descriptions, scoring criteria and advertising communication.
• Actively promote examiner recruitment to UK and global audiences, including drafting text and ensuring that promotional recruitment materials are relevant and engaging.
• Build and develop mechanisms to communicate with examiners, ensuring they feel included in the work of both the exams team and the wider college.
• Support examiners with travel and accommodation bookings where necessary, in collaboration with the RCR’s appointed travel agent and the RCR’s Facilities function.
• Support committees by managing the logistical support for meetings and preparing quality agendas.

What you’ll need:

• Experience in providing administrative support and managing administrative processes, systems and procedures.
• Experience in financial administration, including the compiling of financial spreadsheets and monitoring budgets.
• Experience of committee procedures and processes, including preparing agendas and recording accurate actions.
• Experience using and maintaining a database or equivalent to store and retrieve information so that information is kept up to date and available
• Effective problem-solving skills.
• Excellent interpersonal skills with the ability to build and maintain relationships with internal and external stakeholders

If this sounds like an exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

To support and grow Sarcoma UK’s relationships with trusts and foundations. This includes coordinating applications, maintaining a strong pipeline, and supporting fundraising efforts across the organisation. The role also involves providing fundraising support through merchandise management, donor engagement, and administrative assistance.

Benefits:

• Flexible working options including hybrid working
• Pension with 5% employer contribution
• 25 days holiday entitlement per annum plus bank holidays and the working days between Christmas and New Year
• Additional day off for your birthday
• Volunteering day per year
• Enhanced sick, maternity and adoption pay
• Sarcoma UK Life Insurance Scheme
• Health and wellbeing:
  • Health Cash Plan
  • Therapy sessions
  • Wellbeing Group
  • Team activites throughout the year
• Interest-free season ticket and bicycle loan

Our Values

• Pioneering we are leading the way to a better future for the sarcoma community.
• Together we are creating a community to make a difference for all those affected by sarcoma.
• Expert we use our expertise in understanding sarcoma to deliver better outcomes.

Duties and key responsibilities

1. Trusts and Foundations 

• Act as the main point of contact for trusts and foundations supporting gifts under £10,000, ensuring they receive timely and appropriate support, materials, and updates to foster successful grant applications and long-term relationships.
• Identify and research new trusts and foundations whose funding priorities align with Sarcoma UK’s mission.
• Plan and coordinate the schedule of grant applications aligning with internal priorities and submission deadlines.
• Draft compelling grant applications, ensuring high-quality submissions, and coordinate the process of application tracking and reporting.
• Maintain the existing pipeline of trust fundraising activities in Raiser's Edge, monitoring progress and ensuring follow-up actions are taken.
• Cultivate and strengthen relationships with new and existing trusts, foundations, and grant-making bodies.
• Contribute to the development and implementation of the Trusts and Foundations fundraising strategy.
• Work with the Research, Policy, and Support Services teams to arrange meetings between trust representatives and Sarcoma UK funded project leads, where appropriate.
• Collaborate with the Communications team to ensure that trust and foundation-related web pages are up-to-date and engaging.

2. Fundraising Support

Merchandise

• Manage stock by overseeing merchandise stock levels, liaising with suppliers, processing orders, and ensuring smooth fulfilment of orders.
• Manage Sarcoma UK’s online shop, ensuring it is regularly updated with accurate product listings and that orders are processed efficiently, meeting supporter expectations.

Administrative Support

• Provide general administrative support across all fundraising activities and projects as needed by the organisation.
• Produce regular reports on fundraising activities, including data from JustGiving, Enthuse, and GoFundMe, ensuring accurate tracking and evaluation.
• Contribute to the smooth running of the organisation, assisting with general administrative tasks and ensuring processes are followed consistently.
• Monitor, evaluate and analyse fundraising activities, providing insights to inform future strategies.
• Maintain accurate and up-to-date records on Sarcoma UK’s fundraising database (Raiser's Edge). 

Supporter Care

• Respond promptly and professionally to fundraising inquiries via post, email, and phone, offering support and guidance to donors and fundraisers.

General Fundraising Support

• Collaborate with the Philanthropy and Partnerships Manager to identify new prospects within Sarcoma UK’s supporter community.
• Work with the Communications team to identify and maximise publicity opportunities, raising awareness of Sarcoma UK’s fundraising efforts.
• Provide occasional support for Major Donor fundraising activities as needed.
• Stay up to date with the latest fundraising practices and trends ensuring Sarcoma UK’s processes and procedures align with best practices.

3. Other Responsibilities

• Build and maintain strong relationships with Sarcoma UK’s existing and potential supporters, including contacts within trusts and foundations.
• The role may require occasional travel to events and meetings across the UK, including some evening or weekend work, for which Time Off In Lieu (TOIL) will be provided.
• Adapt to the evolving needs of Sarcoma UK, taking on additional duties and responsibilities as required.

Flint House Police Rehabilitation is a registered Charity offering rehabilitation services to ill or injured serving and retired police officers suffering from a wide variety of physical and mental health conditions. Every year we treat over 3,000 police officers. Located just outside Goring on Thames in our beautiful Flint House and set in 20 acres of ancient woodland, this role will play a crucial role in  support our mission and ensure the financial sustainability of the Charity.

Supporting the CFO in the day to day financial management of the Charity and working alongside the Finance Assistant this role combines robust financial management along with payroll operations, ensuring the accuracy, timeliness, and compliance of the Charity’s payroll processes. This generalist role also includes overseeing the production of the monthly management accounts, statutory financial statements, forecast and budgets, quarterly VAT returns, and other statutory returns, including co-ordinating the annual external audit. This role is central to ensuring the Charity’s financial and payroll systems operate seamlessly, maintaining compliance while delivering excellent service to stakeholders.

Principal Accountabilities

Financial Management 

• Compile and analyse financial information to prepare financial statements, including monthly and annual accounts. 
• Ensure financial records comply with accepted policies and procedures, and all reporting deadlines are met. 
• Prepare financial management reports and ensure accurate and timely monthly, quarterly, and year-end closes. 
• Contribute to the planning and production of annual statutory accounts, working closely with external auditors. 

Compliance and Taxation 

• Oversee statutory returns for VAT, Partial Exemption, and other compliance schemes, ensuring adherence to tax regulations and meeting all deadlines. 
• Keep updated with changes in accounting and tax legislation affecting the charity sector, implementing necessary changes as required. 

Budgeting and Strategic Analysis

• Manage and support budget and forecast activities, analysing financial operations, including revenue, expenditure trends, and financial commitments. 
• Regularly report on key performance indicators and recommend strategies for efficient resource use and process improvement. 

Payroll Management

• Prepare and run the monthly payroll process, ensuring deadlines are met, and pay, pensions, and statutory deductions (e.g., tax, NI) are accurate and compliant with regulations. 
• Maintain and update SAGE Payroll systems, guaranteeing timely and correct payments to employees and external bodies such as HMRC. 
• Serve as the primary point of contact for all payroll-related queries, offering excellent support to employees and stakeholders. 
• Regularly review payroll processes to identify and implement improvements, ensuring efficiency and compliance. 

System and Process Development

• Support the development and maintenance of finance systems, improving accounting controls and reconciliation processes to ensure data integrity. 
• Proactively review and enhance processes related to payroll, accounting systems, and internal controls. 

Other Responsibilities

• Support the CFO in treasury functions and deputize for them as necessary. 
• Provide training and guidance to both finance and non-finance colleagues. 
• Deliver exceptional customer service to internal and external stakeholders. 

Essential Qualifications and Experience

• Qualified Accountant with a strong background in payroll management. 
• Advanced spreadsheet skills and ability to develop robust financial models. 
• Demonstrated experience in managing monthly payroll processes and handling confidential information appropriately. 
• Proficiency in preparing management accounts, financial statements, forecasts, and budgets. 
• Strong communication skills to present financial information and deliver training effectively.
• Demonstrated expertise in financial and payroll systems

Desirable Skills and Knowledge 

• Familiarity with SAGE Payroll and Sage Line 50 packages. 
• Understanding of regulatory requirements and governance within the charity sector. 
• Previous experience with Direct Debit Schemes, Large Donor Programs, and Gift Aid. 

Our benefits are competive 

Holiday - 36 days p.a. rising by 1 every 5 years to a maximum of 41 days – with the office closed between Christmas and New Year

we also offer : 

Pension, Life Assurance,Company Sick Pay, Healthcare Cash Plan, Blue Light Scheme,Gym on site, Lunch, Free parking and a comprehensive EAP program

We intend to interview as suitable candidates apply. Please submit an application form with your CV.

NO AGENCIES PLEASE 

We regret we are unable to offer visa sponsorship for this role. 

Job term: Part time, 75% (24 hours) over three days per week

Salary: £43,920 FTE (£32,920 for 24 hours per week) plus attractive benefits

Location: One day in office in SW4 and two days remote

Closing date: 10:00 on 09 December 2024

Interviews: w/c 16 December 2024 (in-person preferred but remote options available)

Start date: Monday 27 January 2025

Supported by some of the world’s leading philanthropic foundations, Alliance Publishing Trust (APT) is a registered charity and a publisher of coverage of global philanthropy across print, digital, and events, including our flagship quarterly publication Alliance magazine.

APT aims to create a culture of collective involvement where all team members can contribute to both the direction and processes of the organisation. We aim to be a fluid organisation, being able to introduce new ideas in quick time, enabling us to punch above our weight and deliver impact at a level beyond our size. APT is proud to be both an accredited Living Wage Employer and 4-Day Week Employer.

We are currently seeking a motivated and confident individual with excellent organisational and inter-personal skills who is looking for an opportunity with real agency to help lead the next phase of development of our growing staff team in the new role of operations manager.

Working with the executive director you will take a proactive approach to ensuring that the policies and practices of APT not just meet legislative requirements but push the boundaries of best practice and play a central role in maintaining and developing a strong and vibrant workplace culture. Building on existing practices you will look to introduce new or improved policies that centre the wellbeing of staff. You will manage the people and culture budget to deliver a creative and thoughtful package of benefits and development opportunities for all employees. You will help deliver an annual EDI programme and organise an annual all staff workshop with a view to fostering a culture of inclusion and collaboration. You will also support the organisation by delivering key functions across finance, governance, and office management.

The successful candidate will have a bold and imaginative approach to people & culture, a strong commitment to staff welfare and healthy work life balance, a strong understanding of and commitment to EDI, excellent communication and interpersonal skills with the ability to forge good relationships across the organisation. The successful candidate will also have excellent organisation and time-management skills, and be a willing participant in all APT discussions and play an active role in driving the organisation forward.

To apply, please send a CV and short cover letter to David Drewery by 10:00am on Monday 09 December. We are a small organisation and only successful interview candidates will be contacted. If you have questions about the role, please contact us by email.

Main responsibilities

People & culture

· Working with the executive director to take a proactive approach to ensuring that the policies and practices of APT not just meet legislative requirements but push the boundaries of best practice to create a positive work environment

· Working with the executive director and trustees to annually review existing policies

· Maximising the organisations resources to deliver a considered and valued employee benefits package in line with our organisational values

· Managing the people and culture budget including staff benefits and development

· Maintaining and developing the APT staff handbook

· Working with the designated EDI lead to foster a culture of inclusion and deliver an annual EDI programme for the organisation

· Organising an annual all-staff workshop

· Being an approachable point of contact for all staff members for questions on personnel processes and procedures and maintaining a strong knowledge of the organisation and the support available if needed

· Working with managers to manage the employee cycle including co-ordinating the recruitment process, delivering inductions and processing leavers.

· Ensuring all personnel records – of staff and contractors – are accurate and up to date

Financial administration

• Processing of invoice payments, including international payments
• Conducting weekly reconciliation of all income and expenditure via Sage Accounts
• Processing monthly payroll via Sage Payroll including APT’s pension provision
• Processing quarterly VAT returns via Sage Accounts
• Conducting an annual review of suppliers to ensure good value for money for the charity
• Work with the executive director to ensure that the charity’s financial systems comply with statutory requirements

Governance & Risk

· Providing appropriate risk management by maintaining APT’s risk register and register of interests and ensuring adequate insurance provisions are in place

· Working with and supporting the work of the trustee Governance & Risk committee

• Support the executive director to ensure the annual submissions to Companies House and the Charity Commission are made in good time

· Supporting the executive team in preparation for twice annual trustee meetings and with new trustee recruitment and inductions

Office management

• Maintaining APT’s health and safety policy and associated risk assessments ensuring legislative compliance

· Maintaining the supplies and facilities required to ensure a smoothly functioning office

· Co-ordinating the once a month administration assistant and their work

General

· Attending team meetings and being an active team member and contributing ideas to the long-term development of Alliance

· Working on required tasks relating to any other APT projects

Person specification

Essential

· Professional experience working in a HR or people and culture role

· A strong commitment to staff welfare and healthy work life balance

· Knowledge of personnel policy legislative requirements but with a desire to push beyond them

· A strong understanding of and commitment to EDI

· Excellent communication and interpersonal skills

· Ability to forge strong relationships with colleagues

· Excellent organisation and time-management skills

· Ability to work independently

Desirable

· Experience of using Sage software or similar

· Experience working in the charity sector and understanding of associated governance requirements

· Understanding of charity accounts and budgets

· Experience of recruitment

· Experience of using Office 365 programmes

· Awareness of the philanthropy sector

Workplace benefits

Including, but not limited to:

· Four-day work week

· Flexible working, both in terms of times and location

· Equivalent of 7 weeks of annual leave (including Bank Holidays) rising to 8 weeks depending on service

· Enhanced pension

· Life assurance

· Enhanced occupational Sick Pay

· Enhanced parental policies

· Critical illness insurance

· Health cash plan for items such as dental and opticians

· Monthly physical wellbeing stipend

· Mental wellbeing support app

· Interest free season ticket loan

· Interest free tenancy deposit loan

· Travel insurance

· Employee volunteering day

What we are looking for:

We are looking for an exceptional Director of Finance and Procurement to develop and lead on our finance, investment and procurement strategy.

You will be an accomplished and experienced Finance professional who will play a key role in supporting our ambitions for transformation, underpinning growth, sustainability and the establishment of innovative practices and an outstanding environment for our staff, learners and the wider community.

The Director will demonstrate a combination of excellent strategic leadership and operational management skills and will be required to lead a multidisciplinary team covering Finance and Procurement. You will be an integral member of the College Management Team.

Nescot is a 60-acre estate in Ewell, Epsom, providing welcoming, safe and inspiring spaces and services to our community. 

If you would like to have an informal discussion regarding this role, please email to schedule a time with Sarah Watson, Chief Operating Officer

Key responsibilities of the role are to:

• To establish a financial strategy and treasury management to underpin the colleges strategic priorities
• To lead and manage an outstanding finance and procurement function, supporting the colleges strategic priorities and ensuring financial compliance.
• To ensure all relevant policies and procedures are in place to ensure they are following regulatory requirements and best practice
• Deliver high levels of customer service and regular internal communications with stakeholders as well as external agencies and partners including the wider community

Benefits:

• A discounted on-site gym, sports hall, fitness class, osteopathy and day nursery
• 5-minute walk from Ewell East Station
• Discounted Starbucks and Modern hair and beauty salon 
• Free online qualifications
• Free parking on-site

Nescot is graded ‘Good’ by Ofsted following its latest inspection in January 2023. Inspectors rated the College as Good in all 8 aspects. The report recognises that students “enjoy their courses and are motivated to succeed”, and benefit from “highly supportive relationships” with staff. Safeguarding arrangements are “effective” with regular training for staff, and leaders have in place “an effective policy for safer recruitment.” Nescot is the 2024 Surrey Employer of the year.

At Nescot, we’re proud of our inclusive culture and we welcome all applications. This role is employed through Nescot Enterprises Ltd, a wholly owned subsidiary of Nescot which operates different terms and conditions.

Closing date: Sunday 1 December 2024

Interviews will be held Monday 9 December 2024

Hybrid working – split between our central Liverpool office, home and client venues

We’re looking for someone great to join our growing team of Designers and Doers. You’ll be working with brilliant clients across Liverpool City Region and Cheshire to shape the future of public services in the region.

If you share our values and our enthusiasm for making public services people services, we’d love to hear from you.

The Details 

This job is all about working with the local third and public sector to engage with local people to create change. To make this happen the role has three key bits to it:

• listening to what local people want (gathering the insights)

• building a vision for a ‘better way of doing things’ (planning to make change)

• getting stuck in to support our clients and wider team to make things happen (doing the stuff we’ve planned).

Each day you’ll be shaping and delivering Capacity’s current and future projects, managing expectations, excitement, and priorities – keeping a smile on your face and a spring in your step. Even on the busiest of days our Designers and Doers remind themselves why they’re in it, finding the get-up and go to make public services, people services.

The to-do lists you write and the skillsets you engage will vary hugely, one day you might be working on recruitment strategies for social workers, the next on service design for family early help, another strategy planning for a primary care team. When job descriptions say ‘no day is the same’ that can often feel twee, at Capacity – it’s a promise.

You’ll spend your time being proactive – delivering on our promises to clients and local people, whilst staying ready to catch any ‘off-project’ work that might need sorting along the way. You’ll support us to get new clients on board but also play a key role further engaging our existing ones, making sure they continue to feel connected to Capacity and proud to be involved in the work we’re doing.

The projects we deliver are often complex and things won’t always work out. For that reason, you’ll be open and honest about what’s working, what isn’t and where you might need extra support. If you’re considering this role, it’s really important you aren’t afraid of making mistakes or asking for help.

What We Need 

A great writer and listener, you’re keen to learn about other people’s lives and what they need for a better future. You can manage a diverse and ever-changing workload, set your own priorities and use your initiative, staying strong when things don’t always go to plan. You can use service design and/or organisational development approaches to support client needs and have a proven track record of working with a range of different people, developing strong and positive relationships. 

For further information and to apply, click the apply button. 

The deadline for applications is 06/12/2024.

We are looking for an Interim CEO who will be responsible for continuing to action our 2023-2027 strategy.

Job Title: Interim Chief Executive
Location: Bristol/Hybrid
Hours: Part-time – 4 days a week (28 hours)
Contract: 12 months fixed term
Salary: £70,000 - £75,000 FTE (£56,000 to £60,000 for 28 hours per week)

Bristol Animal Rescue Centre is seeking an Interim Chief Executive to cover the CEO position during a period of family leave.

About Us:

Our mission is to ensure that animals in need within our community receive the compassion, care and respect they deserve. We are committed to helping, healing and homing animals for as long as they need us.

In the last year alone:

• we provided nearly 24,000 days of care to domestic animals
• we rehomed, or reunited with their owners, nearly 500 animals
• we delivered over 2,600 consultations through our community outreach clinics

About the role:

In 2023 we embarked on an exciting new 5-year strategy “For people, for pets, for Bristol”.  We aim to expand our reach to more animals and residents in Bristol and the surrounding areas through a more comprehensive Community Pet Support Scheme. 

We have a number of key organisational projects that need to be driven through over the next 12 months and so are looking for a strong and authentic leader to work closely with the Chair and Board of Trustees, and lead our Senior Management and Leadership Team, in the delivery of our services and strategic initiatives.

About You:

To succeed in this role, you will have:

• a passion for the protection and wellbeing of animals
• a track record of senior roles in the charity or not for profit sectors managing multi-disciplinary teams
• substantial experience and success in organisational change and programme management
• inspirational leadership and people management skills with a commitment to motivating, multi-functional teams; optimising their knowledge, skills and potential
• a flair for engaging with supporters and internal and external stakeholders
• the skills and experience to maintain the financial viability of the organisation
• substantial experience of setting, monitoring & reviewing objectives, key performance indicators, and standard compliance mechanisms, including evidence-based measurement of improved outcomes

Full details of our current strategy and this role can be found in our attached strategy document and Job Description.

Closing date for applications: 15th December 2024
Interview dates: mid to late January 2025

To apply:

If you feel you have the necessary skills and passion to take this charity to the next stage, we would love to hear from you. Please upload a copy of your CV and a supporting statement outlining how you meet the attached role requirements.

Our aim is to welcome everyone and create inclusive teams. We celebrate difference and encourage everyone to join us, and be themselves at work.

Bristol Animal Rescue Centre and Bristol A.R.C. are the working names for RSPCA Bristol & District Branch (a charity registered in England & Wales 205858) and the linked charity the Bristol Dogs and Cats Home (a charity registered in England & Wales 205858-1).

No agencies please.

As the Senior MEL Officer in the MEL team, you will support the Head of Impact & Learning and the MEL Manager, as well as the Programmes & Impact department and wider team, to measure and analyse the quality and impact of our programming. You’ll use your strong organisation skills, experience in data collection and analysis, and ability to identify key trends and impact in our work. You will also work with colleagues across the organisation to ensure that our impact and expertise in working with women entrepreneurs is measured and communicated accurately and effectively to our Board of Trustees and external stakeholders.

Department purpose

This role sits within the Programmes & Impact department, which is responsible for the development and delivery of our programmes and services, ensuring they are delivered to a high quality, remain responsive to women entrepreneurs’ needs and have demonstrable impact. The department is divided into three teams: Entrepreneurship, which is responsible for delivery of services such as HerVenture and the four ‘Road to’ programmes, Mentoring, which is responsible for development and delivery of the Mentoring Women in Business programme, and MEL, which is responsible for quality impact measurement, analysis and research.

Key responsibilities

Main obligations

• Support the development and implementation of MEL systems and tools across Mentoring and Entrepreneurship projects, providing the Foundation with the necessary information to understand our impact and inform programme improvements.
• Support in collection and analysis of organisational KPIs and provide overall operational support for the MEL team.

Specific responsibilities

• Programme Monitoring, Evaluation and Learning
• Ensure up-to-date programme monitoring and evaluation materials (surveys, data collection tools and theoretical frameworks) are in place for existing programmes as well as those that are in development.
• In collaboration with colleagues in the Mentoring and Entrepreneurship teams, execute the annual calendar of programme and partner surveys, including uploading and testing the surveys.
• Develop analysis plans aligned to key research questions, programme goals and logical frameworks.
• Collect, clean and analyse quantitative and qualitative programme data aligned to programme goals, logical frameworks, organisational KPIs, and general summaries of findings.
• Collaborate with colleagues on the Mentoring and Entrepreneurship teams to support dissemination of programme findings and cross-site trends internally and externally.

Research and Evaluation

• Provide administrative, logistical and analytical support for programme evaluation and in-country data collection.
• Conduct desk research to support programme implementation and/or provide background and context for research and evaluation findings.
• Collect, clean and analyse data for Foundation-led or commissioned research and evaluations.
• Support development of tools and protocols for qualitative data collection, and conduct remote and in-country fieldwork, as needed.
• Project management and administration
• Attend and document monthly MEL meetings with colleagues in the Entrepreneurship and Mentoring teams.
• Support drafting internal and external reports to donors and in-country partners sharing programme outcomes and recommendations.
• Provide administrative support to the MEL team to organise and archive programme data, and anonymise PII in accordance with GDPR, under the direction of the MEL Manager.
• Maintain MEL data storage systems, including an organised library of accessible data collection tools and a database of vetted survey questions.
• aintain workplans for projects and workstreams (e.g. survey or reporting cycles).
• Provide cross-departmental support and advisory for using data
• Maintain and enhance the resources available on the MEL workspace and act as first responder to assigned data requests from other departments.
• Update slides, one-pagers and other resources describing programme reach and impact for use by the Partnerships team and others.

Other responsibilities

• Administrative support for the MEL team as needed, e.g., calendars, travel, agendas, record management.
• Ad hoc support to Chief Operating Officer in data collection and analysis, organisational and board reporting and dashboards.
• Work to protect and enhance the reputation of the Foundation, seeking opportunities to expand and promote awareness of the Foundation’s work.
• Ensure all people are treated with respect, compassion, justice and trust in the course of their work, thereby promoting the Foundation’s core values.
• Be familiar with and adhere to the Foundation’s policies and procedures.
• Other responsibilities may be added in line with experience and programme requirements.

 Person specification

• All applicants should already have the right to work in the UK. The Foundation does not offer sponsorship at this time.
• Essential criteria
• Two or more years of experience working in MEL, ideally related to international development.
• Experience with MEL tools and approaches for qualitative and quantitative data collection and analysis, including survey design and implementation, semi-structured interviews, focus groups and outcome harvesting.
• Good skills in MS Excel, PowerPoint and SurveyMonkey (or other survey tools such as Kobo Toolbox or Google Forms).
• Data collection, storage, analysis, and visualisation skills.
• Comfortable working in a fast-paced environment and able to juggle competing priorities while maintaining a meticulous attention to detail.
• Ability to develop a clear narrative from data, pitched at an appropriate level for the target audience, and to develop evidence-based recommendations.
• Motivated to expand MEL knowledge and skills, proactively identifying skill gaps and seeking opportunities for training, coaching and development.
• Ability to solicit and integrate feedback into work products and incorporate learning into future work.
• Ability to excel in a collaborative environment, working within and across teams.

Desirable criteria

• Understanding of data collection challenges in low and middle income countries.
• Understanding of GDPR legislation and its application to MEL.
• Project or programme management experience.
• Basic understanding of descriptive and inferential statistics and one or more statistical packages such as SPSS, SAS, Strata or R.
• Familiarity with Microsoft Teams (or other project management/collaborative software) and Google open source suite of programmes, including Forms.
• Experience living and/or working in a low or middle income country.
• Understanding of key issues in women’s economic empowerment, entrepreneurship, and of gender and development.
• Willingness and ability to travel internationally.

About Us

The British Gas Energy Trust is a charitable organisation dedicated to alleviating fuel poverty across the UK. We support vulnerable households, empower communities, and drive impactful change to help those in need manage and reduce their energy costs. As we continue to grow and expand our operation, we are seeking a dedicated and experienced Chief Financial & Operating Officer (CFOO) to join our senior leadership team.

The Role

We are looking for a seasoned and professionally qualified financial & operational leader to play a pivotal role in shaping and delivering our financial strategy, ensuring strong governance and compliance, and supporting our mission to create lasting change for vulnerable households.

The CFOO will report to the CEO and work closely with them and the Board of Trustees, overseeing financial & internal operations, advising on strategic financial matters, and safeguarding our resources for maximum impact In addition to the financial aspect of the role, the CFOO will support the CEO with the day to day operational running of the trust, overseeing HR, Admin, Compliance and IT functions.  This role also includes leadership responsibilities for a small internal dedicated team and oversight of external contractors and consultants.

The role is home based with some travel to meetings, including overnight stays within the UK as required.

Key Responsibilities

- Lead and develop the Trust's financial strategy, aligned with our mission and long-term goals. 

- Oversee governance, risk, and compliance processes, ensuring that all regulatory and ethical standards are upheld. 

- Present clear, insightful financial reports and analysis to the Board of Trustees, supporting informed decision-making. 

- Develop and oversee the internal systems and processes within the Trust, fostering a culture of accuracy, integrity, and accountability. 

- Work closely with the CEO and senior management team, providing guidance on financial sustainability and risk management. 

- Proactively identify and manage financial risks, ensuring resources are deployed effectively and responsibly. 

About You

- A qualified Chartered Accountant

- An Experienced Financial Strategist with a proven track record in strategic finance within a charitable organisation, foundation,  trust or relevant setting.

- Experience of overseeing both Financial and non-financial internal functions, processes and systems.

- Risk-Aware and Analytical: Skilled at assessing and mitigating risks, with a highly analytical approach to financial & wider risk management. 

- Skilled Communicator: Exceptional ability to communicate financial & wider insights clearly and effectively to stakeholders at all levels, including presenting to the Board of Trustees. 

- Governance and Compliance Expert: Strong knowledge of governance, compliance, and risk management in the charitable sector. 

- A Strong and Supportive Leader: Leadership experience with a small team, fostering a culture of excellence and collaboration. 

- Diplomacy & Commercial Acumen

Why Join Us?

The British Gas Energy Trust (BGET) helps families and individuals in England, Scotland and Wales experiencing hardship and who are struggling with energy debts.

You will be joining us at a time where many have been negatively impacted by the cost-of-living crisis and require financial support with their energy bills. You will be joining a collaborative and friendly organisation that is committed to helping individuals facing fuel poverty.  

How to Apply:

If you’re ready to bring your strategic finance expertise to a cause-driven organisation, we’d love to hear from you! Please send your CV and a cover letter detailing your experience and motivation for applying by 21 December 2024.

We regret that we are unablwe to offer sponsorship and therefore the successful applicant must already have the right to work in the UK. 

Note to agencies - We do not require third party assistance with this vacancy. 

The Events and Fundraising Assistant helps to improve, develop and organise our events, including the London Legal Walk, Great Legal Bake, Great Legal Quiz and many more across London and the South East. They work to maintain contact with our wide network of dedicated supporters, keeping our database up-to-date with contact and event information. They update our website and produce content for printed materials to promote our events programme, and assist with the recruitment and management of volunteers.

Main duties and responsibilities (see recruitment pack for more detail)

• Organising events
• Improve and maintain website and online presence
• Administrative duties
• General support

About you

Essential criteria

• Enthusiasm for the cause and our work; commitment to social justice and equal opportunities for all
• Excellent interpersonal skills, including written and oral communications skills
• Confidence with IT including Microsoft Office suite
• Excellent attention to detail
• Ability to work well under pressure; strong organisational skills to work in a busy environment with competing demands
• Proven ability to communicate with a wide range of people and to liaise effectively with other organisations
• Highly motivated, with ability to work on own initiative and as part of a small team
• Flexibility and willingness to learn new skills
• Professional, reliable and responsible
• Ability to work outside office hours as required (with time off in lieu), particularly in the build up to events, on the days of events and in other busy periods
• A positive attitude to problem solving and finding new solutions

Benefits

• 25 day of annual leave (pro-rata for part time) plus bank holidays (pro-rata for part time). Allowance increases due to years of service to 27 days for 2+ years, 29 days for 4+ years and 31 for 6+ years.
• 5% Employer pension contribution
• Hybrid working
• Flexible working options
• Employee Assistance Programme
• Continuing professional development opportunities

How to apply:

To apply for this role, click the ‘quick apply’ button and submit a copy of your CV with a covering letter of no more than two pages of A4, describing how you meet the requirements of the role and the criteria outlined in the person specification. Please read the Recruitment Pack for full details before applying.

Recruitment timeline:

Closing date: 10am, 02 December 2024

Please note applications will be considered on a rolling basis and we may close for applications in advance of the above date if a suitable appointment is made. 

The successful appointment is subject to satisfactory written references and right to work checks.

We are seeking a compassionate and proactive HR & Office Administrator with great people skills to join our dedicated team. The successful candidate will be willing to get involved in all aspects of our work and thrive in a role engaging with staff all over the globe and supporting great internal communications. They will play a crucial role in building, strengthening and supporting our office management as well as our human resources function, ensuring that our office and staff are well-supported, trained, engaged and aligned with our mission. Working closely with our CEO and Senior Management Team, the successful applicant will have the ability to develop and maintain administrative organizational systems, and be happy getting involved in a range of different work.

1. Office Management
   • Serving as the main contact for office supplies, building management and maintenance duties
   • Helping establish and maintain office procedures
   • Greeting visitors upon arrival and performing additional clerical functions as needed
   • Addressing and directing questions and requests from the public via phone or email correspondence
   • Dealing with correspondence, complaints and queries
   • Organizing the CEO’s calendar and scheduling meetings with employees and contacts alike
   • Preparing letters, presentations and reports
   • Ensuring health and safety policies are up to date
   • Ensuring adherence to company policies by all team members
   • Assisting senior management team when needed
2. Employee Relations
   • Supporting the human resources department to update employee procedures, processes and maintain the HR systems and report functions
   • Serve as a point of contact for employee queries and concerns, providing guidance where applicable
   • Support conflict resolution and mediation efforts, fostering a positive workplace culture.
   • Maintain and manage our HR databases and ensure accurate record-keeping on our HR software
   • Provide regular reports on HR metrics and key performance indicators with senior leadership and adjacent functions such as finance.
   • Coordinate mandatory training sessions related to safeguarding, health and safety, and other relevant topics.
   • Promote a culture of continuous learning and professional growth.

Role requirements

Able to work flexibly to meet the demands of the role to get the job done. This is an office based role with opportunity to flex to hybrid working following review

Skills required

• Reliability and discretion: you will often learn of confidential matters
• Adaptability and pragmsatism
• Excellent communication, negotiation and relationship-building skills
• Organizational & problem-solving skills
• IT skills
• Initiative and attention to detail.
• Right to work in the UK
• Ability to understand and speak the Punjabi language is a necessity
• Strong communication skills, with strong English written skills

We are recruiting a Policy Officer to undertake an exciting new role within the Advocacy and Communications Team. You will report to the Director of Advocacy and Communications and work closely with all others in the team.

The purpose of this role is to strengthen LFF’s policy and advocacy efforts. You will be crucial in helping to develop strategic engagement, influence change and strengthen LFF’s impact on public policy, and in doing so, make a significant contribution to the prevention of child sexual abuse.

Bringing together your knowledge and experience engaging with various stakeholders, you will effect change by identifying opportunities to influence decision-making, analyse data to develop policy positions for the organisation, contribute to consultation submissions and provide advice on various policy matters.

Advocacy is one of our three strategic pillars within our current organisational strategy, together with reach and research.  It sits within the wider Advocacy and Communications Team which supports the promotion of all areas of our work across various channels: websites, social media, press and PR, marketing and digital advertising. As we look forward to a new organisational strategy in 2025, we will be embedding advocacy across the organisation and will be striving to better showcase our advocacy work both internally and externally.

Safeguarding

We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Equality, diversity and inclusion

We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.

As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process we actively remove bias from applications i.e. applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.