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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Customer Service Executive
Reporting to: Customer Service Manager
Salary: £25,500 + generous non-contributory pension, 25 days annual leave (excluding bank holidays)
Hours: 9am to 5.30pm reducing to 9am to 5pm during August & December
We offer working from home 3 days per week, with 2 days in the office minimum per week
Flexible working hours offered after satisfactory completion of probationary period
Primary Responsibility
As Customer Service Executive you will be responsible for ensuring you provide exceptional Customer Service to our external customers. This means striving to delight them at every opportunity and ensuring that their experience of CharityJob is a great one. You will also be responsible for providing administrative support to your internal customers, the Sales Team, to enable them to spend more of their time on activity that results in revenue generation.
The Role
- Taking responsibility for the achievement of the set criteria of administrative tasks ensuring they are completed within the specific timeframes as outlined by the Customer Service Manager.
- To prioritise on answering incoming calls (with some outgoing calls where necessary).
- Organise your workload & be accountable for ensuring the set criteria of tasks agreed are completed consistently and on time.
- To prepare daily, weekly, monthly stats / sales reports as required
- To provide administrative holiday cover for Account Managers to ensure that client requests are actioned.
- Passing customer feedback on to the product, marketing, or sales team to improve CharityJob’s offerings and services.
- Escalating customer enquiries to the appropriate team or person and when necessary, to raise support desk tickets and action follow ups to ensure a satisfactory resolution.
- To be responsible for accurate cleansing and administration of our recruiter database.
- Stay up to date with CharityJob’s new Products & Features.
- To consistently demonstrate a pleasant demeanour, show a can-do mentality & always act as a positive role model both in attitude and application to the task.
- To support other internal departments when needed and as agreed with the CSM.
The Person
- Passionate about delighting customers
- Friendly & outgoing telephone manner
- Fantastic communication skills, both verbal and written
- Detail oriented
- Organised, proactive and a good problem solver
- A great team player with a positive attitude
Does this sound like you? If yes, we would love to hear from you, so please submit your application now!
Please note, phone interviews will not begin until the week commencing the 18th November 2024.
The Company
CharityJob is the UK’s largest and most specialised job board carrying non-profit, NGO, social enterprise, CIC, and voluntary jobs. As the first charity specialist job site in the UK, we demonstrate over two decades’ worth of insight and personal experience, aligning passionate candidates with inspiring organisations.
We're a small friendly team where the culture is entrepreneurial, practical, approachable, and fun all within a stretching environment.
Application Instructions
Please click on the ‘Quick Apply’ button to submit your application.
Regretfully we are only accepting applications for this role from applicants who live in the UK and live within a commutable distance to Norbiton, Kingston upon Thames.
We help charities find people who share their purpose, faster, easier and fairly.
The client requests no contact from agencies or media sales.
Circa £48,000 per annum (pro rata)
Fixed Term – 6 months
Part home/Part office (London) based
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Policy and Advocacy Adviser for International Policy and Finance.
You will be the organisation’s lead policy expert on international development policy and development finance. As part of the role, you will develop compelling policy analysis and set the strategic direction for advocacy on these areas, as part of UNICEF UK’s wider campaign strategies. You will need to collaborate with colleagues across the Advocacy department and UNICEF UK to deliver compelling and impactful advocacy targeted towards the UK Government.
You will have excellent knowledge of international development policy and finance, research and communication skills, as well as experience developing and implementing successful advocacy and policy strategies. If this sounds like you, we would love to hear from you.
Act now and visit the website via the apply button to apply online.
Closing date: 9am, Thursday 7 November 2024.
Interview date: Monday 25 / Tuesday 26 November 2024 via video conferencing (MS Teams).
In return, we offer:
· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
· outstanding training and learning opportunities and the support to flourish in your role
· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
· the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)
Location: Hybrid working part London Office (Islington, London) part home working. The post holder will work a minimum of 1 day per week in the office.
Salary: £37,375 per annum
Hours: 35 hours per week
Closing date: Tuesday 12 November 2024 at 10.00am
Interview date: Thursday 21 November 2024
This is a full-time permanent position.
Who we are looking for
You’ll be joining our Fundraising and Engagement team at an exciting time as we leverage our new, global brand to engage and recruit supporters and raise essential funds to power our work.
Using your digital marketing and advertising skills, you will lead on planning, delivering and evaluating marketing campaigns with a focus on digital advertising to recruit supporters and promote our activities.
As a valued member of our determined, ambitious team, you’ll play an important role in driving forward life-changing research to make life better for people living with Type 1 Diabetes (T1D)
You will be driven by insights and confident developing and managing digital advertising plans to reach your audiences. You will be supporter-focused, collaborative, confident, friendly professional, able to act as both a critical friend and thought partner, providing constructive challenge and feedback to ensure results are achieved.
Experience required
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Delivering integrated marketing campaigns
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Managing a digital advertising schedule
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Building, monitoring and optimising paid for (PPC) advertising campaigns, across a range of platforms and tools, including Meta Ads Manager
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Producing organic social media marketing content to promote and engage activity
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Working with creative and media buying agency suppliers
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Providing support to multiple teams across an organisation
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Producing campaign evaluations and applying learnings
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Goal orientated with strong negotiation skills
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Excellent communication skills with the ability to write and think creatively
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Strong budget management, planning and organisational skills
About Breakthrough T1D
Breakthrough T1D is the world’s leading charitable research funder into type 1 diabetes, improving lives until we find the cure. We are dedicated to our 400,000 strong type 1 community in the UK and work closely with our international affiliates across the world, including the US, Canada and Australia.
You will find a vibrant atmosphere and spirited team at Breakthrough T1D, always striving to make a difference to people living with type 1.
Employee benefits
As an employer we offer:
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Hybrid working arrangements
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Flexible working and will consider compressed hours
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Generous annual leave entitlement – 25 days per year plus bank holidays for full-time staff with leave increasing after three and five years’ service
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Health cash plan that allows you to claim for some treatments such as dental, optical and physiotherapy treatment
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Season ticket and cycle loan
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Pension scheme
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Family-friendly policies – maternity, paternity, adoption and shared parental leave at enhanced rates
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Personalised training to suit your career aspirations and professional development
Breakthrough T1D is an equal opportunity employer, we welcome applications from all individuals regardless of race, gender, disability, religious belief, sexual orientation or age.
Breakthrough T1D drives breakthroughs towards a world where no one lives with type 1. Until then, it makes everyday life better for the people who fac
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For over 80 years RSPCA Halifax, Huddersfield and Bradford Branch have rehabilitated and rehomed thousands of animals in the West Yorkshire area. As an independent charitable organisation, separate from the National RSPCA, we are financially self sufficient and governed by our Board of Trustees. We are about to embark on a 5 year plan to redevelop our Animal Centre facilities and to secure innovative and sustainable commercial growth. As a result, we have an exciting opportunity for a new CEO to join our team.
As a large RSPCA branch with significant reach, we need to maximise our potential in many areas; our retail shops, fundraising, legacies, and donations as well as growing our supporter and volunteer base. This means we want to significantly grow our impact and influence throughout our region. Long term financial sustainability and modern facilities are our strategic goals to safeguard the animals whose wellbeing and lives we transform.
A new CEO role is sought to work closely and openly with a highly engaged board and management team. The appointee has a great opportunity to make a step change to the commercial and reputational trajectory of the Branch as well as bringing all c60 staff and managers on an exciting change and development journey.
They will represent the charity across our region, building strong commercial networks, identifying opportunities for growth, business development and diversification. This will mean building deep relationships with local businesses and representing the branch in the local media as required. Furthermore, the role will be ultimately accountable for the operational running of the Branch, to ensure legal, regulatory and financial compliance through the management team.
The successful applicant must be a ‘people centred’ leader who believes that success is achieved by enabling others to achieve their potential. Experience of managing culture change programmes and commercial success will be essential, as well as having a passion for animal welfare and conservation. For further details please refer to the job description.
We value diversity and welcome applications from individuals of all backgrounds. We seek to employ people based on their ability to carry out the requirements of the role and no applicant will receive less favourable treatment on the grounds of disability, gender, race, religion, or belief, age, sexual orientation, marital status, parental status or caring responsibilities.
The client requests no contact from agencies or media sales.
Are you interested in playing a major role in supporting people internationally who are in need of emergency support? That’s why we are supporting an organisation who focus their work around supporting women and young people with the recruitment of a Digital Analyst.
This is a permanent role on a part-time basis (24.5 hours a week) and the salary is £33,517.39 (£47,882.00 FTE). This is a hybrid role, with travel to the office in either London or Chard.
In this Digital Analyst role, you will report to the Deputy Director of Digital and help to increase reach, engagement and conversion across digital channels through monitoring and analysis of user data. You will manage tracking and tagging across websites platforms. You will enhance digital marketing results by building audience insights and implementing technical functionality required. You will provide regular and timely reports on digital performance. You will provide strategic direction around online privacy and marketing consent.
You will have advanced experience of website analysis including using Google Analytics and Google Tags Manager. You will have knowledge of JavaScript, HTML, CSS. You will have experience of using Power BI and/or Google Looker (Data Studio), and experience of data visualisation. You will have advanced experience of using SEO tools and techniques and knowledge of social media analytics. You will have experience of using keyword research tools, including Google Trends and Keyword Planner. You will also have a strong understanding of ecommerce, digital marketing, including Google Ads and PPC advertising.
Desirably, you will have an understanding of SQL to query data in Big Query.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
This is a fast-moving process, and applications will be sent across on a rolling basis, please apply using your CV to avoid disappointment.
Trees for Cities is the only national charity dedicated to improve lives by planting, protecting and promoting urban trees. We do this by working closely with communities, landowners, partners and funders to deliver transformational change in towns and cities across the UK and overseas. We plant trees in schools, streets, estates, parks and open spaces to create nature-rich urban woodland, hedgerows, orchards, avenues and playgrounds.
The charity is experiencing an exciting period of growth and development, with expansion in both their programme activities and income. As we adapt to this growth, we are also enhancing our internal operations by strengthening systems and improving efficiencies. We are in the process of shaping our latest organisational wide strategy, set to launch in April 2025, which will focus on broadening our reach and impact across the UK.
In addition to leading a small team and overseeing day-to-day financial management, this role will contribute to key initiatives such as enhancing our fund accounting and management reporting, refining project cost modelling, and reviewing finance policies and processes. As a business partner to budget holders, the role will provide leaders with the knowledge, insights, and tools to strengthen budget management and forecasting, building on the supportive and engaged relationship the finance team already fosters across the organisation. You will work closely with the Director of Finance and Operations on finance strategy and change management projects.
This role presents an excellent opportunity for someone eager to make a lasting impact within the finance function and wider organisation. It offers the chance to develop your strategic and leadership capabilities while advancing your career. Ideal candidates will be fully qualified accountants who bring strong technical accounting expertise and project management skills, ideally gained in practice navigating complex financial accounting management and reporting. A passion for proactive collaboration with staff in leadership and advisory roles is essential, as is an interest in the vision and mission of the charity.
To learn more about the role and organisation, please download the full appointment brief below, which also outlines how to apply.
Location: Hybrid - linked to one of our offices in London, Birmingham or based in NI, Scotland or Wales
Directorate: Delivery and Investment
Who We Are
UnLtd is the leading provider of support to social entrepreneurs in the UK and offers the largest such network in the world. Our mission is to find social entrepreneurs with bold solutions to today’s challenges. Through funding and support, we help them to realise their potential and creating lasting change.
UnLtd’s vision is a future where enterprising people are transforming our world for good. To enable this, we are committed to developing an eco-system of support to make it easier for those who need help to find it.
UnLtd values diversity and is committed to inclusion and understanding intersectionality. These are more than just buzz words for us. They’re principles guiding how we build our teams, support leaders, empower social entrepreneurs and create an organisation that’s the right fit for every person.
To support an inclusive environment where employees feel empowered to share their lived experiences and ideas, we have embedded an equity and inclusion group within UnLtd giving us a wide range of different perspectives in our work to help us see what is most needed in society. We are particularly keen to hear from those who identify as Black, Asian or Minority Ethnic, LGBTQIA, people who are disabled, those with learning differences, those with caring responsibilities, from a less advantaged socioeconomic background as well as any other under-represented group in our workforce.
About the Role
Over the past 7 years, UnLtd have developed and built an investment offer for social purpose organisations. This has included the development and full deployment of two investment funds - UnLtd Impact Fund, and the Thrive Fund. We launched our third investment fund in partnership with Big Issue Invest in December 2022. The Growth Impact Fund is currently a £10m fund focussed on providing capital for diverse-led social purpose organisations.
Reporting into the Director of Delivery & Investment, this person would be responsible and accountable for our investment work across UnLtd. This includes the management of the previously deployed funds as well as management of UnLtd’s role in the delivery of the Growth Impact Fund, specifically the management of the pre and post investment support and the management of our portfolio of investees.
This is a significant role for UnLtd. It requires experience of working on and in an investment fund, managing a complex and ever-changing investment portfolio, as well as the ability to manage a team, and a high-level strategic partnership with Big Issue Invest.
We particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQIA and from different socio-economic and educational backgrounds.
- Application Closing Date:28th October 2024
- Interview:
- 1st round – w/c 4th November
- 2nd round – w/c 11th November
UnLtd is committed to offering employment opportunities for people with criminal convictions. As a result, we will only ask you about any criminal convictions at initial offer stage. Your information will be treated fairly and confidentially and will not automatically exclude you from the role that you have applied for.
The process of recruitment at Unltd is the sift recruitment: When we are shortlisting, some parts of your information shall be restricted from the hiring managers as we only intend to focus on your skills and abilities for the role.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
WECare is seeking a Marketing Manager to lead the strategic direction of our digital marketing efforts. In this role, you will drive engagement, increase visibility, and support our mission by analyzing trends and crafting campaigns that align with our goals. You will oversee day-to-day digital marketing activities, contribute to major campaigns, and enhance our digital presence to meet and exceed targets, playing a key part in shaping WECare’s future marketing strategies.
The position is available for part-time (2-3 days a week) or full-time.
Who we are:
WECare Worldwide is a UK and Sri Lankan registered charity set up by veterinary surgeon Janey Lowes. Our mission is to provide international standard veterinary care for less fortunate animals around the world, starting in Sri Lanka. The WECare Team is made up of passionate, dedicated and brilliant individuals who know how to work hard and enjoy ourselves while we do it. We aim to change the outlook for street dogs worldwide, with 75% of the globe’s dog population going without access to healthcare. We want to plug that gap and provide them with a whole lot of love while we do it!
Key Attributes:
- At least five years of marketing management experience, with a strong focus on digital marketing strategies, SEO, and campaign analytics.
- Proven ability to work in fast-paced, high-stress environments while maintaining a positive, can-do attitude.
- Strong organisational and time-management skills, with the ability to manage multiple projects and deadlines simultaneously.
- Exceptional communication skills, both written and verbal, with a passion for telling WECare’s story.
- Flexible and adaptable, willing to take on challenges and operate in unpredictable situations.
- Part-time contract option available for the role
Key responsibilities:
1. Strategic Planning & Development
- Lead the overall strategic direction for WECare’s digital marketing, focusing on long-term growth and engagement.
- Develop and oversee comprehensive marketing strategies and communication plans to increase awareness and supporter engagement.
- Conduct audience and market research to shape targeted campaigns and forecast future marketing opportunities.
- Collaborate with teams across fundraising, social media, and external partners to ensure cohesive execution of digital strategies.
- Monitor and analyse digital marketing performance using data-driven insights to inform adjustments and future strategies.
2. Digital Marketing & Analysis
- Drive WECare’s digital growth by leading SEO, social media, email marketing, and online advertising initiatives.
- Oversee the management of WECare’s digital platforms, ensuring they are aligned with organisational goals and effectively engaging target audiences.
- Analyse data from digital marketing campaigns to optimise performance and inform strategic direction.
- Implement advertising campaigns (Google Ad Grants, paid social media) to attract new supporters and grow WECare’s international reach.
- Support the Fundraising department in developing and improving donor development initiatives, (such as supporter journeys) fostering lasting relationships through platforms like Mailchimp and HubSpot CRM.
3. Content Oversight & Campaign Management
- Oversee the creation of content (written, visual, multimedia) by internal teams and external partners, ensuring it aligns with WECare’s messaging and goals.
- Act as a strategic guide for content creation, focusing on maintaining consistency and supporting overall digital strategies.
- Ensure content supports broader marketing and fundraising goals while delegating day-to-day content creation to team members and creative professionals.
- Lead the planning and management of major digital marketing campaigns, working closely with relevant teams to ensure success.
4. Partnership & Community Engagement
- Identify and cultivate relationships with sponsors, partners, and local communities to strengthen WECare's support network.
- Support the organisation and promotion of key events, securing sponsorships and partnerships to enhance visibility.
- Lead outreach to the local and international community, promoting responsible animal care and building support for WECare’s mission.
5. Performance & Reporting
- Track and evaluate the effectiveness of marketing efforts, providing insights into performance and areas for improvement.
- Ensure that all marketing activities are cost-effective and within budget.
- Review marketing tools, platforms, and technologies regularly to ensure they align with WECare's needs and growth plans.
WECare is a vet and nurse run charity providing high standard veterinary care to the millions of roaming dogs in Sri Lanka in need of vet care.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Use your insight and creativity to raise the profile of the multi professional membership organisation for intensive care.
You'll manage campaigns to raise the profile of the Society and promote our educational and accreditation activities and events (including our annual 3-day State of the Art congress).
You'll use your knowledge and interest in data to make sure that we gain insight and learn from our website, email marketing, CRM database, and streaming analytics to help inform decision-making and strategy, and make sure our activity is as effective as possible.
If you want to know more download the job description and person specification and come and play a vital role to make sure we're meeting the needs of our beneficiaries and delivering impact for this high-profile national organisation.
Send your CV and a supporting statement of no more than 300 words explaining how you meet the essential and desirable criteria for the role.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to lead our South West team as the Head of Region, to maximise the impact of our funding and lead the strategic direction and management of our regional portfolio.You will be responsible for delivering our strategy It Starts with Community and the ambitions of our England Portfolio within the region.
Our South West region spans a diverse and complex geography, taking in coastal shores, eight cities and two national parks, with a complexity of deprivation in seemingly wealthy areas.
You will:
- be accountable for all aspects of strategic and operational management within the dedicated region, including local prioritisation, grant budget management, operational excellence, and key stakeholder management.
- You will be the key representative of The National Lottery Community Fund in the South West.
- You will oversee awards of approximately £21m per annum within the region alongside being responsible for a portfolio of over £80m grants in management.
- You will lead a team of 15 largely remotely-based, mobile team members in the region.
- You will be a core member of the England Leadership Team, maintaining strong relationships with other Regional Heads as well as with colleagues in the Central Funding and Partnership Teams.
We’re looking for someone who is passionate about making a difference through our funding, with a deep understanding of the communities we serve.
- You will have experience of building and leading teams and driving a culture of inclusion with an ability to coach, inspire, and empower people.
- Your ability to build and maintain excellent relationships with a diverse range of senior level internal and external stakeholders will be second to none
- You will have experience in creating connections and facilitating diverse stakeholder networks and you will be a confident communicator, comfortable in all environments.
- You will demonstrate an ability to work in an agile way, ensuring we are flexible and continue to improve in line with feedback and insights from customers and frontline staff.
Interview Date: 25-26th November – Face to Face - Exeter
Location: Exeter will be your contracted office but we operate hybrid working and this role requires frequent travel around the entire South West.
On application, please align your supporting statement to the criteria below
Essential criteria
As an experienced senior leader, you may, or may not come from a funding background but you may have significant experience of working with communities in the VCSE sector, and/or developing strategies involving stakeholders from different sectors and backgrounds, designed to deliver greater joint impact. You will need to be a good communicator, able to translate a vision into reality. The role will give you the flexibility to make the role your own and develop alongside the organisation; working collaboratively with the team to produce a broad portfolio of relationships and investments across the South West region.
- Evidence a strong commitment to make a positive impact in communities across the South West
- You are an inclusive leader, experienced in leading through change, with highly developed people skills, using your gravitas to enable others to achieve their full potential.
- You have the ability to offer guidance and direction through consistent and realistic core principles, setting priorities and deliverables based on an understanding of the organisational as well as external context
- Good decision-making skills, considering evidence, analysis and personal experience to take and mitigate risk as appropriate
- Implementing effective performance management, planning, risk analysis and governance resulting in greater impact and efficiency
- Developing and enhancing relationships with senior stakeholders across sectors, representing the Fund externally
- Experience in budgeting and data analysis, as well as developing and delivering annual and longer-term strategic operating plans
- Values-driven and passionate about the Fund’s purpose
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Join us as the Network Coordinator for the Liverpool Access to Advice Network (LATAN) and be at the forefront of transforming access to legal advice and support in Liverpool!
As the Network Coordinator, you will play a crucial role in driving greater buy-in and commitment to LATAN, ensuring its sustainability and growth. This dynamic role involves securing funding, growing robust collaborations with community organisations, and building strong relationships with key stakeholders to support and elevate the network.
Requirements
- A sound working knowledge of third sector organisations in Liverpool
- Fundraising experience and the ability to secure long-term funding.
- Strong skills in managing and coordinating multiple tasks and projects efficiently.
- Experience in building and nurturing partnerships and identifying opportunities for collaboration.
- Ability to develop detailed work plans, timelines, and reports that showcase positive outcomes and impacts.
- Ability to use a variety of ICT tools and systems, including Office365.
- Ability to manage own workload whilst collaborating with others.
- Experience in social policy and campaign work or ability to support and amplify social policy and campaign efforts within the network
- A commitment to the active promotion of equal opportunities and anti-discriminatory practices.
About us
Established in 2020 through a groundbreaking project funded by Liverpool City Council (LCC), The University of Liverpool, and Citizens Advice Liverpool, LATAN has become a strong, evidence-led network strengthening innovative collaboration in the Liverpool advice sector. By working in partnership and developing a thriving community of practice, LATAN is enhancing how advice services operate in the city.
OPPORTUNITY:
This is a fabulous opportunity for a dynamic comms professional who knows how to use communications to drive change. We seek a climate communications lead who is keen to bring their skills in campaigns, narrative-shift, media and digital comms to the world of steel decarbonisation. The steel industry is a major driver of climate emissions and yet few in the industry feel urgency and few outside the industry know that. Your job will be to help us change that.
This is an international role in an international climate campaign organisation that challenges steelmakers and the wider industry. We seek a dynamic communications lead based in the Europe/Africa time zone, who will work closely with Asia-Pacific colleagues, lead delivery in Europe, and coordinate our comms work internationally.
ABOUT THE ORGANISATION
SteelWatch is an international climate campaign organisation established in June 2023, driving corporate accountability and action in the steel sector. Our vision is a steel industry that underpins a thriving zero emissions economy. Our priority is that the steel industry gets on track for a 1.5 degree trajectory this side of 2030.
We run corporate campaigns and challenge the global industry to replace complacency with urgent action. We currently focus heavily in Europe and Japan, with team members in UK/Europe and Asia Pacific timezones. As a young organisation, we are evolving, testing, and learning, and seek team members who will enjoy breaking new ground with us.
ABOUT THE ROLE
This role will combine three core elements: (1) ensuring coordination of SteelWatch communications activities, across all our multiple initiatives and timezones, ensuring great content, targeted reach, timeliness, coherence of message and coordinated plans; (2) ongoing and surge delivery of comms products and messages, such as media outreach, social media, thought pieces, particularly in Europe/Africa and sometimes US timezone. This will align with delivery of comms work in Japan/Asia led by colleagues in the region. (3) sharpening our communications strategy, our targets, and our ability to deliver our messages to the right people, shaped jointly with our Asia/Pacific based comms strategist.
The role requires coordination across the small and growing comms team, which is diverse in terms of experience level, region and expertise. It also requires hands-on delivery in your region/timezone and based on your own specialist skills. Media engagement is currently a gap we need to fill and an ideal candidate will lead and deliver our media work, as well as coordinating our wider comms. If the successful candidate excels in other strengths but not media, then we - and you - will need to build the team differently in terms of future recruits and consultants.
Responsibilities:
Coordination of the communication outputs and comms team resources
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Ensure coordination and coherence of the overall SteelWatch editorial and content calendar, with co-management of comms planning, team meetings, and ongoing communications outputs.
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Co-manage comms team resources, including identifying and bringing onboard additional capacity where necessary, to deliver on our fast evolving needs on communications.
Delivery of timely coherent comms outputs
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Design the communication strategy and a range of creative outputs for our corporate campaigns, particularly the ones focused on Europe-based companies, in line with campaign’s theory of change.
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Develop communications materials to shift the dominant narrative of the steel industry which may include data visualisation, rankings, storytelling etc.
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Build and maintain strong relations with journalists in key media and trade media outlets, manage a database of journalists, and ensure regular flows of news/information to establish SteelWatch as a credible voice in steel decarbonisation.
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Coordinate timely responsive comms outputs in relation to external news and events.
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Coordinate with ally organisations, where relevant, to coordinate, input into, align and amplify their outputs
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Collaborate with our Asia Comms strategist and other communications colleagues to ensure consistent, smooth and cohesive approaches to SteelWatch’s voice across the geographies and outputs.
Development of strategy and capacity
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Working closely with our Asia comms strategist, develop our messaging, tone of voice, and overall approach to comms as a driver of change.
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Build organisational capacity to articulate and challenge narratives in and around the steel industry and to influence others with our point of view.
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Analyse data and insights and develop segmentation and understanding of audiences needed to achieve our change goals.
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Commission and manage external expert inputs as needed.
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Develop and incorporate ongoing learning into communications strategy
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Other responsibilities assigned by the Director
APPLICATION CRITERIA
Essential skills and experiences
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At least 8 years’ experience (and potentially much more) in strategic communications, including journalism, digital media and storytelling;
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Experience in designing and delivering communications for achieving campaign goals;
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Demonstrated ability to pursue narrative change;
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An appetite for change-making, ability to articulate systemic problems, and understanding of how communication contributes to driving transformative change;
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Proven record of developing communications for technical issues. Ability to grasp technological issues sufficiently, and to nuance and ensure credibility of our messages;
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Strong editorial, writing and audience segmentation skills;
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Ability to collaborate effectively with a wide variety of partners, from campaigners to analysts to communication experts;
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Experience working across geographies, languages and cultures;
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An appetite to work in a start-up, with all the curiosity, adaptivity and learning that it entails.
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Availability to work at hours that enable collaboration in other timezones and to travel occasionally.
Desirable
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Experience in handling media relations and developing pitch;
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Skilled with media monitoring and analysis for influencing narratives;
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Skilled in creating engaging social media assets;
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Demonstrate high level of editorial and legal standards, ensuring adherence to internal and external requirements and advocate for best practice;
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Familiarity with hiring and coordinating with freelancers;
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Experience in corporate-targeted comms.
Language requirements
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Ability to work in English at a native level is a requirement. Additional language(s) preferred.
For full list of working benefits, conditions and ways of working, please see the full job description on our website.
Our Mission is to turbo-charge the transformation to a decarbonised steel sector that enables the environment, communities and workers to thrive.
The client requests no contact from agencies or media sales.
By providing finance and support, at SIB we enable charities and social enterprises to exist, grow and thrive. We have disbursed nearly £0.5bn to thousands of organisations since 2002. Our team believes in the power of the social economy, champions the charities and social enterprises we support - and we are all working together to build a more equal society.
It is a hugely exciting time to join the organisation. We are growing, investing in our expert team, and building on the successes of the last few years.
To find out more about what we do here, our values and our generous benefits please visit our website.
Our values are: People First, Curious, Bold, Collaborative, Accountable
About this role:
Reporting to the Deputy CEO, the Communications and Policy Manager will support SIB’s track record of sector, government and media engagement, notably the high standard of publication set through its media partnerships with Tortoise and the Financial Times, its contributions to the policy landscape in the social sector, and its in-house data analysis and insight generation. This new post will contribute to SIB’s ongoing communications and policy work and its reach and influence.
Key responsibilities
1. Support the delivery of a comprehensive plan for our communications and policy activity, combining ongoing promotional communications, specific activities for funds and programmes, and proactively generated content and opportunities to influence
2. Co-ordinating with SIB partners in developing and delivering communication work, on major projects such as the Youth Investment Fund, the Recovery Loan Fund and the Enterprise Development Programme; ensuring that it is powered by data and customer insight of the highest quality
3. Keeping track of policy developments in areas of strategic importance to SIB, notably in social investment, youth, community energy and infrastructure investment. Writing briefings on key policy developments related to SIB’s strategic priorities, proactively identifying opportunities to further our policy agenda; also researching and preparing responses for relevant external consultations, using SIB data and evidence
4. Identifying, cultivating and maintaining relationships and partnerships with key policy, research and communications stakeholders
5. Attending and providing oversight to the Social Investment Forum, as part of SIB’s secretariat and hosting
6. Writing, editing and producing engaging and relevant content at pace for web, social media and e-newsletters, as well as earned and paid channels
7. Management of any external suppliers of communications and policy activities, including agencies, designers, consultants and think tanks
8. Working with the Marketing Manager, Marketing and Events Coordinator, Business Development Manager and wider team to deliver successful external events with customers, stakeholders and partners including attendance at Party Conferences.
9. To work in line with the organisation's values, principles and processes to achieve operational excellence.
10. To adopt our continuous improvement and learning ethos
11. To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I
12. To support and contribute to the implementation and delivery of SIB’s strategy
13. In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required
Core competencies
- Significant experience at a managerial level in a PR, marketing, external affairs or communications role
- Excellent writing skills
- Good research skills, with an ability to absorb large amounts of information at pace, including in unfamiliar policy areas and produce cogent syntheses
- Strong collaboration skills, with the ability to work effectively teams across functions in an integrated way
- Good established networks through experience in a similar role, and a commitment to expanding those networks to support SIB’s strategic aims
- Experience of building effective media partnerships
- Good working knowledge of data-driven storytelling in a variety of outlets from organisation websites to mainstream media and confidence in interpreting data and understanding the key points to be drawn from it to gain traction in media and campaigning environments
- Experience of developing and delivering effective communications campaigns, including through a range of digital channels
- Strong planning skills and an ability to multi-task, work well under pressure and meet deadlines
- Strong understanding of UK political context, especially as it concerns the social economy, and parliamentary process
- An understanding of how to promote research, policy papers, data analysis and other activities of a think tank and consultancy
- Excellent IT skills and the ability to learn new programmes quickly
Desirable competencies
- Data visualisation skills
- Data storytelling
- A good aesthetic eye and ability to shape images, visuals and formatting, and to liaise confidently with designers
- Understanding of the UK charity and social enterprise sectors
We believe in the power of the social economy to build a more equal society.
Join Our Team as our new Finance Manager!
Are you a talented and motivated qualified accountant looking to make a meaningful impact?
Based in Eastcote, our charity provides crucial support to ADHD/autistic individuals, their families, and professionals, fostering neurodiverse-aware communities.
About the Role:
As Finance Manager, you will be at the heart of our charity’s operations, ensuring the smooth delivery of finance, resource, monitoring, HR, and contracting functions. Reporting to the Finance Director, you’ll play a pivotal role in our management team, supporting over 30 staff and managing the Finance and Monitoring Assistant and Office Assistant. Your work will underpin the 11,000+ instances of support we provide each year.
What You’ll Do:
Lead Financial Operations: Prepare and present monthly and quarterly accounts, support annual budgeting and audits, and manage day-to-day financial activities.
Enhance Resource Management: Oversee IT and phone systems, provide first-line IT support, and manage charity assets and resources.
Drive Monitoring and Reporting: Ensure accurate data, produce insightful monitoring reports, and support impact evaluation for fundraising.
Streamline HR and Payroll: Manage onboarding/offboarding processes, ensure compliance with recruitment policies, and oversee the monthly payroll.
Why Join Us?
Make a Difference: Contribute to the well-being of neurodivergent individuals and their families.
Supportive Environment: Be part of a collaborative and dedicated team that is passionate about our cause.
Professional Growth: Opportunity to advance your career in a senior finance role within a dynamic charity.
If you’re ready to bring your expertise and enthusiasm to a role where you can truly make an impact, we’d love to hear from you!
Terms
The role will be based in our office in Eastcote for 3 days per week, with the possibility for home working for the remainder of the time.
Salary: c. £41k FTE. Note the salary listed is a full time equivalent salary based on 35hrs per week, so actual salary will vary depending on hours agreed.
Hours: Part time 21-28hours per week to suit the candidate. Reduced hours available in the school holidays if desired
Terms: Permanent role
Additional project work may be available on an ad-hoc basis. Flexible hours, evening and weekend work may be required, and the work pattern may vary each week.
Job Summary
CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers. Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities. Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.
As Finance Manager you will report to and work closely with the Finance Director and have responsibility for the operational delivery of the finance, resource, monitoring, HR and contracting work streams within the charity. The role sits within the management group at CAAS, alongside the Youth, Adult and Family Service managers and the Client Programmes Director and manages the Finance and Monitoring Assistant and the Office Assistant.
The Finance Manager plays a crucial role in ensuring the infrastructure and operational delivery at the charity are effective for the more than 30 staff we employ, and the more than 11,000 instances of support we provide each year. Therefore, we are looking for a capable, calm, self-motivated, organised and hard-working accountant who is looking to move into a senior finance role, from any commercial, statutory or charitable background.
The role requires strong organisation skills, excellent communication skills, experience of management accounting and reporting, and an understanding of HR and payroll operations. You will ideally have some line management or project management experience to draw on in this role. Ultimately you will have the drive to ensure that everyone who works for us, and everyone who seeks support from us, has the best possible experience.
There is no requirement for any experience of, or understanding of ADHD / autistic individuals, as we will provide training on the conditions. A genuine acceptance of diversity and a keenness to make an impact are essential.
Key Responsibilities
Financial Planning, Management and Reporting
· Prepare accurate, timely and well controlled and documented monthly and quarterly accounts. Share the outcomes of your reviews with the Finance Director, and ensure the accounts are reported in an meaningful way.
· Support in the preparation of Trustee reporting
· Support in the preparation and audit of the annual statutory accounts.
· Support with the annual budget and periodic reforecast processes to ensure the timely and appropriate provision of information to facilitate necessary adjustments to operational activity and appropriate decision making around cash investments.
· Ensure processes and procedures are carried out on a timely and effective basis to ensure financial policies and procedures are adhered to, and any control weaknesses mitigated and improvement plans in place
· Maintain records to ensure accurate restricted and unrestricted fund allocation.
· Be accountable for operating effective controls and oversight regarding contracts with freelancers, volunteers or other suppliers
· Deliver all day-to-day finance and cash management operations, scheduling, tracking and fulfilling invoices and payments, providing accurate bookkeeping, approving payment runs and reconciled balance sheets, detailed records re credit card and other payment platforms, and generally work to use and improve the financial systems in place to ensure the charity’s overall stability and sustainability.
· Review and update funder schedule allocations, ensuring invoices raised on time and costs allocated correctly.
· Review and approve Customer and Supplier invoices, review of month end information from finance team. Creation and posting of month end journals, reviewing the month end accounts to budget and analysing any discrepancies.
· Supporting the Finance Director and CEO on adhoc reports or analysis
· As a member of the management group participate in cross team working meetings and management meetings, and build relationships with the other members of the management group such that you become an integral support resource to them as they deliver for our clients.
Resource & IT Management
· Hold responsibility for arranging and maintaining the charity IT and phone hardware and software
· Act as first line IT support for charity staff
· Hold the relationship with the external IT provider and liaise to ensure appropriate on and off boarding and security arrangements.
· Manage our internal personnel and H&S support programmes, such as our EAP provider, our training providers and our office maintenance systems.
· Maintain the charity asset register, and complete the necessary operational tasks to ensure the charity is appropriately resourced to provide effective infrastructure backdrop for our staff.
Monitoring Management, Reporting and Impact Evaluation
· Carry out the necessary regular reviews and support so that our CRM records are complete and accurate in respect of work performed, and prepare and distribute monthly, quarterly and annual monitoring reports internally.
· Prepare monitoring reports for funders on quarterly basis as and when required
· Ensure best practice in monitoring collection and evaluation, including managing GDPR processes, creating appropriate forms, and communicating deadlines and requirements to all staff.
· Operate as the internal first line of support for our CRM system and consequent monitoring reporting tools, to ensure they are accurate, regularly reviewed and procedures documented and continuously improved.
· Prepare impact and distance travelled statistics for our external communications, to support our fundraising efforts.
HR and Payroll Operations
· Deliver on the necessary onboarding and offboarding processes for staff, including complying with on our safer recruitment requirements, creating contracts and contract variation letters, supporting staff with timesheets and other records of work, carrying out pension operations and supporting with interview arrangements.
· Carry out the delivery of the monthly payroll process, including preparation and review of the payroll files, carrying out calculations around overtime pay etc, providing an accurate and well controlled process, and enabling payments to be made on the pay date each month. Processing the payroll journals on a monthly basis
Other Responsibilities
To carry out other tasks appropriate to the post and as agreed with the CEO
To actively participate and undertake training and development of self and others.
To comply with the H&S, EDI, data protection and code of conduct standards expected within the organisation
Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.
Person Specification - Essential
· Fully qualified accountant: eg ACA, ACCA, CIMA, with proven financial management knowledge and experience
· Strong business acumen: with the ability to analyse and drive the performance of commercial, operational and income generation functions
· Excellent Organisational and Leadership Skills: Ability to manage multiple tasks simultaneously with high attention to detail, crucial for handling a demanding workload and managing a busy team
· Communication Skills: Excellent written and verbal communication skills, capable of representing the organisation effectively both internally and externally, at all levels including developing a close relationship with the management group, preparing reports for the SLT, communicating financial and monitoring information to staff and offering insights to the finance and admin team.
· Tech Proficiency: Skilled in using computer software such as CRM systems, Finance systems, Microsoft Office Suite and Phone Management Systems as well as be able to manage IT onboarding and admin requirements around computer hardware
· Adaptability and Probity: Capable of adjusting to changing priorities and managing a variety of tasks efficiently. High level of personal integrity and commitment to ‘doing the right thing’.
· Interpersonal Skills: Warm and welcoming demeanour, capable of active listening and using neuro-affirmative language to support inclusive communication.
Person Specification - Desirable
· Natural Leader: experience of working as a team leader, with responsibility for more junior staff, or for managing complex projects
· Knowledge of Charity accounting: previous experience of working in a charity, or with restricted income streams or under FRS102
· Training in GDPR and Data Protection: Formal training or certification in data protection and GDPR.
· Flexibility: Willingness to work flexible hours if required to meet organisational needs.
· Commitment to Continuous Learning: Demonstrated interest in personal and professional development, particularly in areas relevant to the role.
Equal Opportunities
CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.
CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced DBS disclosure.
To Apply
PLEASE NOTE WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE, YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE BY 10AM ON MONDAY 4TH NOVEMBER
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role:
As Head of Digital Mobilisation and Engagement, you'll lead a dedicated team of digital experts to implement the charity's innovative strategy and oversee the digital mobilisation programme. Your expertise in social media, email, website, content, paid media, and digital tactics will be instrumental in achieving their goals.
Key Responsibilities:
- Lead the charity's digital engagement and mobilisation efforts.
- Implement the Digital Engagement and Mobilisation Strategy.
- Oversee digital channels, including the website, social media, and email communications.
- Collaborate with colleagues to develop and deliver a supporter mobilisation programme.
- Work closely with Fundraising teams to support income growth through digital channels.
- Oversee the Digital Engagement and Mobilisation Team.
- Collaborate across the Fundraising and Communications leadership team.
- Oversee production of high-quality digital content.
- Deliver significant growth in engagement with new audiences.
- Use digital to help deliver key strategic priorities.
- Manage budgets and ensure strong financial reporting.
- Report and action insights to improve programme performance.
- Develop and maintain positive working relationships.
- Enhance personal capability through continuous development.
- Ensure data security and confidentiality.
About You:
- Substantial experience leading and managing digital teams.
- Proven track record of developing and delivering effective digital strategies.
- Deep knowledge of digital engagement, campaigning, and fundraising.
- Strong expertise in digital platforms and technologies.
- Excellent data literacy and analytical skills.
- Experience in agile management processes.
- Ability to manage budgets and financial planning.
- Strong interpersonal skills and collaborative approach.
- Passion for making a positive impact.
What’s On Offer:
- An initial 3-6-month contract, 4 days per week.
- A flexible working set up/ some travel to the charity's office in London.
- A day rate of up to £231.15 PAYE per day (£205.57 daily rate + £25.58 daily holiday pay)
Note: Whilst we do our best to get back to every application, due to the volume of interest this is not always possible.
Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.