Insights Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Save the Children UK has an exciting opportunity for a creative and proactive individual with extensive data and evaluation experience to join us as our Evaluation & Learning Lead. In this role, you will work within the Smallshaw-Hurst Children's Community (SSH CC), engaging with families, children, and local stakeholders to ensure impactful outcomes.
This position is community-based with the flexibility to work from home. Therefore, a strong knowledge of and proximity to the Greater Manchester area is essential.
About Us
Save the Children UK believes that every child deserves a future. Whether in the UK or across the globe, we work tirelessly to provide children with a healthy start in life, the opportunity to learn, and protection from harm. In times of crisis, we are among the first to respond and remain dedicated until the last child is safe. We prioritise meeting children's unique needs and amplifying their voices, delivering lasting results for millions, including those hardest to reach.
About Smallshaw-Hurst Children's Community (SSH CC)
The Smallshaw-Hurst Children's Community (SSH CC) is dedicated to supporting children aged 0-19 years. We work in partnership with families and the wider community to empower young people to become the best versions of themselves. Our focus is on place-based interventions, systems change, and collaborative initiatives, fostering resilience and creating opportunities for children, especially those facing challenging circumstances.
About the Role
As the Evaluation & Learning Lead, you will develop and implement evaluation activities to effectively track and assess the impact of SSH CC. You will also participate in projects across Tameside, Greater Manchester, England and the UK, contributing to scoping and design phases by integrating evidence-based thinking and impact strategies from the outset. Your creativity will be vital in designing innovative ways to communicate findings to diverse audiences.
In this role, you will:
- Develop and implement evaluation activities to monitor the processes and outcomes of SSH CC's theory of change and its individual workstreams.
- Assist local partners in gathering data from joint projects with SSH CC, producing learning reports, and sharing insights within the community.
- Create and deliver communication strategies that effectively showcase project impact to stakeholders, partners, funders, and the wider community.
- Collate and monitor data across workstreams for dissemination to partners, funders, and SCUK.
- Collaborate with local partners to share data and insights, enhancing the tracking of children's needs and the impact of specific projects.
About You
To be successful, you should have:
- A working knowledge and understanding of different evaluation approaches.
- Experience in qualitative and quantitative research, including designing and conducting interviews/focus groups and qualitative data analysis.
- Proven experience in evaluating projects and communicating findings in accessible, creative, and meaningful ways.
- Strong interpersonal and communication skills, with the ability to establish and maintain effective working relationships at all levels, both within the organisation and externally.
- Relevant experience in project delivery and evaluation, including data gathering and analysis, or training in research methods, statistics, or data analysis.
- A commitment to SCUK & SSH CC vision, mission, and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
- We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
- We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits here.
Closing date: Midnight Sunday 10th November
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Thank you!
Head of Content
Business Disability Forum is the leading business membership organisation in disability inclusion.
We are trusted partners, working with business, Government and disabled people to improve the life experiences of disabled employees and consumers, by removing barriers to inclusion.
- We work with over 600 members employing over 20% of the UK workforce and an estimated 8 million people worldwide.
- We advise, support and encourage businesses (many of them global) to become more disability-smart.
- We influence policymakers by representing the voice of employers and disabled employees.
- We provide evidence-based thought leadership on how business affects the lives of disabled people.
- We help effect changes in business practices, products, services and policies that positively impact the life experiences of disabled people, and also benefit business.
The role
The role holder will lead on content creation and production across Business Disability Forum. The role holder will take a strategic approach and collaborate closely with colleagues across the organisation to ensure that BDF creates cutting edge content that engages, informs and educates our Members and Partners
The requirement
- Experience of setting content strategy and road mapping.
- Experience of consulting stakeholders and using insights to create written content to meet their needs
- Experience of delivering small high-quality projects on time and within budget.
- Experience of creating videos, other accessible digital content and services
- Ability to create persuasive strategic plans.
- ·Knowledge of wider diversity, inclusion and employment law issues.
- ·Knowledge of current topical issues for businesses and business management.
For the full job description and person specification of this role and instructions on how to apply please visit our website below via the button below:
How to apply
Applications should be by CV and a supporting statement, of up to 400 words, detailing why you think you would be suitable for the role. If you require any adjustments to the application process please contact Barnaby Powell as set out below. Applications should be addressed to Barnaby Powell, HR & Office Manager, Business Disability Forum, Nutmeg House, 60 Gainsford Street, London SE1 2NY. If you are submitting your application by email please do so to barnabyp @ businessdisabilityforum .org .uk
- Closing date for applications: Sunday, 24 November 2024
- First interviews are planned for 3, 4 & 5 December 2024.
- Second interviews are planned for week commencing 9 December 2024.
Business Disability Forum is committed to ensuring that all its information, products and services are as accessible as possible to everyone.
If you wish to discuss anything in regards to accessibility or if you require alternative formats, please contact Barnaby Powell by email at the address above or by telephone on 020-7403-3020.
For further information on Business Disability Forum please refer to our website via the button below.
Equal opportunities
We are committed to becoming disability-smart and an employer of choice irrespective of race (which includes colour, nationality and ethnic or national origins), sex, sexual orientation, gender reassignment, religion or belief, marital or civil partnership status, age, disability, or pregnancy and maternity. The ethical and business case of ensuring that our workforce is representative of wider society is at the heart of what we do. When we are recruiting, disabled candidates who meet all of the essential criteria will be offered an interview.
The client requests no contact from agencies or media sales.
Thank you!
This is an exciting opportunity to join one of the country’s largest Citizens Advice delivering advice and advocacy services to tens of thousands of people every year. We deliver services by phone, digitally and face to face, in multiple locations and to some of Sheffield’s most vulnerable communities. We also work to influence local and national policy and are committed to increasing the opportunities for those who use or need our services to help shape what we deliver.
Our work empowers people and changes lives. Following expansion in our services we are looking for a skilled leader and communicator to take up this new senior leadership role.
This is a diverse and challenging role - but it’s also an exciting one. To succeed you’ll need:
- The skills to inspire and encourage teams to achieve our vision
- The ability to build, develop and maintain strong mutually beneficial partnerships centred around the needs of our clients. Knowing when to compromise and when not and how to build trust and credibility.
- The ability to think long-term in a fast-moving environment and to demonstrate flexibility when adapting to change.
- The ability to manage the mechanisms and systems that capture an overview of service and staff effectiveness and performance and to swiftly identify and mitigate any issues.
- A strong commitment to and ideally experience of co-production
- Impressive communication and influencing skills
We can offer you a supportive culture within a charity setting committed to social justice. We offer an attractive remuneration package with good terms and conditions of employment including: 35 hour working week; 25 days annual leave (excluding bank holidays), Pension scheme, Hybrid Working, enhanced maternity and paternity policies and Health Plan with integrated employee assistance programme.
The closing date for completed applications is: 9:00am, 11 November 2024 .
Interview date: 22 November 2024
Thank you!
About you
Are you an experienced and adept programme / project manager who is passionate aboutstrengthening entrepreneurs and leaders to drive inclusive economic and social change? Do you have experience of working in sectors and markets relevant to our mission and geographical focus, and a flair for working in partnership with others? Are you a self-starter who works with initiative and takes ownership? Do you have a keen interest in learning and development, and producing meaningful insights on effectiveness and outcomes?
About The Human Edge
The Human Edge is a specialist mentoring and coaching organisation. We’ve developed our expertise, approaches and partnerships over 16 years, and we use our learning and experience as a foundation to design and implement integrated leadership development and learning programmes and initiatives for entrepreneurs, managers and leaders.
We believe that building thriving businesses and social impact organisations which drive lasting positive change takes confident leadership, skills, and connections. Through our work we equip people, teams, organisations and networks/ecosystems with the tools, approaches, and skills to overcome challenges, build stronger relationships and strengthen their leadership to steer their organisations forward and achieve greater results, faster.
We partner and collaborate globally with local and international governments, foundations, international NGOs and corporates. We work in multiple languages, across contexts, cultures, and sectors. The Human Edge is a values-based organisation with a diverse and committed international team who bring a focus on quality, connections, innovation and learning to their work.
About the role
Reporting to Head of Programmes
Term Full-time (37.5 hours per week), 2-year fixed term contract (with potential for renewal, subject to funding)
Location Homebased in the UK, with ability to travel to team workshops/ meetings in the South/ Southwest on an approximately quarterly basis; and to travel internationally approximately 1-2 weeks per quarter
Application deadline 09.00 UK time, Friday 22 November 2024
Start date January 2025
Role Overview
You will manage projects/ programmes delivered through a range of modalities (in person, online, blended) across countries and regions, and in collaboration with partners and other service providers. You will also lead on and/ or contribute to cross-cutting initiatives which develop our organisational capacity as we grow. Reporting to the Head of Programmes, you will work closely with other project managers as well as colleagues in business development, communications, and facilitation design and delivery. You will find colleagues keen to work with you in the context and spirit of our values. Some international travel (up to 1-2 weeks per quarter) is generally envisaged for project managers, subject to business needs.
Download our recruitment pack for details of the key responsibilities and person specification. Please click on the 'How to apply' button to access this.
What we offer
- 38 days of annual leave (inclusive of public holidays)
- Contributory workplace pension scheme
- Private health insurance
- Contribution to expenses related to homeworking (in line with company policy)
- Agile remote working
The client requests no contact from agencies or media sales.
Thank you!
Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. When time is short, every moment is precious. Acorns helps children and families fill the time they have together with love, fun and laughter to create lasting memories.
Palliative care for children aged 0-18 is delivered at Acorns’ hospices in Birmingham, Worcester, and Walsall, as well as in family homes or elsewhere in the community. Their holistic, tailored approach meets each child’s clinical, emotional, cultural, religious, and spiritual needs. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.
Over the past 18 months, Acorns’ leadership team has enhanced collaboration and innovation across the charity and focused on embedding an organisation-wide fundraising culture, deepening internal relationships, and harnessing data analysis to drive performance. With this strong foundation in place, they are seeking a Director of Income Generation to play a key role in shaping the organisation’s strategic direction while leading and integrating fundraising and retail operations.
About the role
As a key member of Acorns’ Executive Directorate, you will play a central role in shaping the organisation’s leadership and strategy. You’ll develop and implement innovative strategies to maximise fundraising income across individual giving, corporate partnerships, community fundraising, trusts, and legacies. In addition, you will oversee the performance and continued success of Acorns’ retail operation, strategically supporting the Retail Director in driving growth across a portfolio of c.50 shops.
This is an exceptional opportunity for a senior fundraiser seeking a strategic leadership role with a broad scope in a collaborative and positive culture. Under the leadership of a CEO who deeply values fundraising, Acorns is committed to investing in bold ideas and developing your team, setting the stage for future growth and long-term success.
As Director of Income Generation, you will:
- Join a high-functioning Executive Director team to effectively govern and lead the organisation’s strategic development
- Provide strategic direction, inspiration and leadership to the fundraising and retail teams, ensuring alignment with Acorns’ mission and values
- Develop and implement a comprehensive and innovative income generation strategy to meet ambitious financial targets
- Work closely with the Director of Retail to lead the strategy and operational management of 43 high street shops and 4 superstores, driving sales growth and profitability
- Build collaborative relationships across the organisation, contributing to a culture of cross-function working
- Explore new opportunities, including prize-led giving and digital fundraising, to keep Acorns at the forefront of fundraising innovation
- Act as an ambassador for Acorns, including addressing prospective donors and partners at events
About you
Ideal skills and experience:
- Extensive experience in fundraising leadership across multiple income streams
- A track record of creating and implementing innovative fundraising strategies
- A skilled leader with experience managing high-performing teams, providing guidance and support to maximise the strengths of staff
- Proven ability to think creatively, offering fresh approaches to fundraising that are both innovative and practical
- Ability to use data insights to drive strategy and decision-making, including tapping into demographic insights and donor behaviour to inform innovative fundraising strategies
- Strong public speaking and networking skills, including representing organisations at high-profile events, conferences, and other functions
- Passion for Acorns’ mission of supporting children and families and a willingness to learn and adapt to the hospice sector
Acorns Children's Hospice is partnering with Ed Cherry at QuarterFive for this appointment.
The applicant pack below contains further details of the organisation, role, opportunities and person specification. For suitable applicants, a full brief will be shared, with guidance and support for formal applications (via CV and cover letter), which are to be submitted by Thursday 14th November.
Thank you!
This is a new role with enormous scope to influence the digital development for one of the UK’s leading animal welfare charities.
The individual giving team is responsible for driving sustainable growth through donor engagement, stewardship and acquisition. We are seeking a Fundraising Digital Marketing Lead to drive the development and implementation of our digital fundraising strategy. You will oversee campaigns across multiple digital platforms, engaging with new and existing supporters to drive donor acquisition, retention, and growth. As a key person within the fundraising team, you will collaborate closely with communications and people across the charity to help us meet our ambitious fundraising goals through online channels. This role requires a creative thinker, a data-driven approach, and a commitment to making a positive impact.
We are looking for an experienced and strategic individual to spearhead our online fundraising efforts. The ideal candidate will have a proven track record in digital marketing within the nonprofit sector, successfully utilising online platforms to drive fundraising growth. They will demonstrate expertise in building and engaging communities around a charity’s mission, effectively translating this engagement into ethical fundraising success.
The successful candidate will join a busy, friendly, and capable team working to maximise the charity’s fundraising performance.
The client requests no contact from agencies or media sales.
Thank you!
You’ll be at the forefront of implementing our newly developed Quality Assurance Framework, driving excellence and maintaining top-tier performance standards across the organization. By providing expert, clear, and accurate Quality Assurance guidance, you’ll empower operational managers and teams to embed best practices and foster collaboration, all while adding value to the Internal Audit and Quality Assurance process.
In this role, you’ll use data-driven insights to influence decision-making and champion a continuous learning culture. Your contributions will directly support the introduction of innovative Quality Assurance initiatives and the overall pursuit of operational excellence. Additionally, you’ll work closely with the Head of Quality Assurance to prepare and present compelling reports and insights, embedding a culture of evidence-based decision-making throughout the directorate.
If you're passionate about quality, data, and driving improvement, this is a fantastic opportunity to make a real impact to the lives of those who have served to keep us safe and protect our way of life, while contributing to an organization with a clear mission.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be contracted to your home address, and you will perform most of your work remotely there using our collaboration tools to work with colleagues, with occasional travel (incl. for monthly team meetings).
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics and aim to operate an inclusive recruitment process.
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Thank you!
We are looking for a new team member who is passionate about the power of data, has a solid foundation of technical knowledge and the ability to lead and inspire.
It is an exciting time at The King’s Trust as we embark on a transformation in how we use data. You will play a leading role in transitioning to a new modern fundraising CRM system and a new way of working with data across the fundraising team.
You will lead and develop the supporter data team who work in partnership with our fundraising colleagues to provide fundraising data and insight support such as selections, training and reporting.
If you have an excellent foundation of technical CRM & data knowledge, a passion and enthusiasm for getting the most out of data and a collaborative approach to leading and working with people and partners, this could be the job for you!
Registered Charity
More than 1000
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB TITLE: Fundraising Retention Lead
SALARY: £30,000 pa - £40,000 pa (FTE) depending on skills and experience, (working 2 days per week with
Wednesday as a working day, pro rata salary £12,000 pa - £16,000 pa)
LONDON: Home Working/London Office
HOURS OF WORK: Part-time 14 hours per week
REPORTING TO: Head of Fundraising
Are you passionate about nurturing lasting relationships with supporters? Join Premier as the Fundraising Retention Lead!
Premier, Europe’s leading Christian Media organisation, is at an exciting juncture in our journey. In this pivotal role, you'll be responsible for spearheading strategies that not only retain but deeply engage our donors. Through heartfelt communication and impactful storytelling, you'll communicate the significant difference our donors' support makes, ensuring they feel deeply connected and valued by Premier. Your efforts will directly contribute to sustaining and advancing Premier’s mission, to help people encounter God through media.
Role Overview
• Lead and implement Premier’s comprehensive donor retention strategy, crafting communication that supports long-term donor engagement.
• Ensure all first-time donors receive immediate, heartfelt acknowledgment, fostering a strong initial connection.
• Plan the reactivation journey for lapsed Direct Debit donors, analysing and enhancing the conversion rate of such campaigns.
• Create bespoke communication plans through personalized updates, including exclusive insights and messages from the CEO.
• Oversee fundraising content for Premier’s quarterly supporter publication and liaise with external agencies to produce impactful donor retention materials.
• Utilise retention metrics to refine strategies and recommendations for Premier’s broader fundraising efforts.
Why Join Premier?
• We offer competitive salary
• Hybrid work
• Additional leave on your birthday
• Extra annual leave in addition to statutory
• Competitive sickness absence pay scheme
• Life Assurance scheme
• Employee Assistance with online GP scheme
• Working from home equipment allowance
• Eye care scheme
• Enhanced Maternity and Paternity leave pay
In addition to competitive pay and benefits, Premier offers:
• Great place to work, with people that support, encourage and look out for one another. You will love coming into work, both in person and virtually.
• Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide.
• Dynamic team culture with supportive, creative, and passionate team that values innovation and collaboration.
Please note that the nature and/or context of the role mean that an occupational requirement applies for the postholder to be Christian.
Ready to make a lasting Impact? Apply now!
Registered Charity
Premier exists to help people encounter God through media.
Thank you!
Turn2us is a national charity tackling poverty and the structural causes of financial insecurity. We work with co-producers and partners to provide people in financial crisis with the means and agency to get back on their feet, build resilience, move forward with their lives and thrive.
As an equal opportunities employer, we are committed to equity, inclusion and diversity and the value people from different backgrounds bring to a team. If, like us, you believe everyone has the right to have enough to live on, and you are ambitious about eradicating poverty, join us and build your career with a charity dedicated to ensuring dignity and equity for all. Are you excited by the opportunity to use data and analytics to improve the lives of people in financial insecurity across the UK?
As our Data Analytics Lead you will deploy data expertise to transform our millions of data points into user-friendly reporting and analytics dashboards reaching all Turn2us teams. Your work will enable colleagues to inform, assess and improve the impact of our programme delivery and make better decisions about our future work, so that we can better support people in the face of life-changing events and tackle the causes and symptoms of poverty. This comes at an exciting time, as we are updating the way we understand and use insight and impact as a charity. You will be passionate about continuing to build your skills in data analysis and we will match this with an investment in your training and development.
We are looking for someone with strong quantitative analysis skills, who can handle large datasets using appropriate tools to handle, analyse and visualise data and insights. The ideal candidate will have experience in turning complex data into clear, actionable insights. Your ability to tell compelling stories through data visualisation will be essential. We are looking for someone eager to collaborate with the Head of the team to identify potential improvements in the organisation’s data. Above all, we value collaboration and an open approach to creating impactful insights with data.
We offer flexible working patterns, both in terms of hours and remote working. Please note that all employees are required to work from the office a minimum of 4 days a month.
Some roles may be required to be in the office more often than others and this will be agreed with the hiring manager upon starting at Turn2us.
Please note that all job offers are subject to 2 – 3 satisfactory references and a disclosure satisfactory to Turn2us from the Disclosure & Barring Service (DBS).
Thank you!
About Us
Help Musicians and sister charity Music Minds Matter are powered by a love of music, which is why they empower and support those who create it and make it happen.
For over 100 years, Help Musicians has been working hard to make a meaningful difference to the lives of musicians across the UK. In a precarious profession often filled with ups and downs, opportunities are hard-won whilst challenges come along all too easily, with unsteady income and physical and mental health concerns common issues. Help Musicians offers a broad range of help to support music creators in times of crisis and opportunity - ensuring musicians across the UK can achieve their creative potential and sustain a career in music.
Sister charity, Music Minds Matter, puts mental wellbeing centre stage in music. It works proactively to help prevent mental health crises, providing everybody who works in music with the early support, knowledge and tools they need, at exactly the time they need them.
Love Music; Help Musicians
About the role
This role drives significant growth in awareness and engagement on our digital platforms through storytelling and campaign management.
You will use your digital marketing knowledge to increase the reach of the two charities’ brands, building donor awareness through optimised digital advertising (paid social, Google ad grants etc).
As a primary stakeholder in our social media strategy, you will understand what makes a good story; bringing our fundraising, brand and services to life.
About you
You'll be data-driven with a deep understanding of paid social media, Google Search, CPC, SEO. You will optimise campaigns by leveraging analytics and be able to communicate insights and recommendations to stakeholders across the charity using reporting platforms such as PowerBI. Excellent written communication skills are essential for effectively sharing insights.
Our work has a direct impact on the lives of thousands of people every year. If you are passionate about creating a world where musicians can thrive, then this could be the place for you.
How do I apply?
For full details of the role and how to apply please click Apply and visit our website. You will need to download our application forms and submit these to us by the deadline below.
Deadline for applications: Wednesday 30th October, 9am
Our commitment to EDI
We are a charity that welcomes and positively encourages applications from individuals from a diverse range of backgrounds and experiences and will select the best person for the job based on merit, regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity, or socio-economic background.
We are proactively focussed on inclusion to ensure our team at Help Musicians and Music Minds Matter is representative of the diversity of musicians that we support. To find out more about our current Equity, Diversity and Inclusion work, visit our dedicated webpage.
Find out more about our values, employee benefits and what it’s like to work at Help Musicians here.
The client requests no contact from agencies or media sales.
Thank you!
.jpg)
Are you passionate about data and keen to play a key role in supporting impactful communication strategies? We are seeking a Data Selections Officer to join our Data and Insight team. This role is vital to the delivery of our communications programme by understanding our campaign activity and delivering targeted data selections.
As a Data Selections Officer, you will work closely with various teams across the organisation, gathering data requirements and ensuring that selections align with campaign goals. You will manage the scheduling and delivery of complex targeted data segmentations and selections for campaign activities across direct mail, telephone, email, SMS, and social media channels. Additionally, you'll be responsible for building and managing complex data segmentations, making sure all outputs comply with data protection regulations and internal policies.
You'll also manage and maintain automated supporter journeys using our campaign management tools. This involves streamlining processes and ensuring efficiency in how data is selected and utilised.
A key part of your role will be providing ad-hoc reports to support various business needs, including campaign planning and funding applications. Your input will help to ensure that all data-driven activities meet our strategic goals and reflect our core values.
If you are detail-oriented, enjoy problem-solving, and are confident working with large datasets, this could be the perfect opportunity for you. Join us and help shape the way we communicate with our supporters.
Hybrid Working Expectations: up to 2 days in the office per week
(Flexibility to attend the office more regularly on occasion may be required to meet business needs.)
We understand the importance of work-life balance and are committed to supporting our employees' needs. If you are looking for flexibility, please clearly indicate your preferred working arrangement in your supporting statement.
What are we looking for?
You will need to be detail-orientated with advanced experience in working with relational databases and large datasets, ideally using systems like Dynamics 365 or Raiser's Edge. You should have a strong background in delivering complex data selections using campaign management tools such as FastStats, PeopleStage, or Dynamics 365 Customer Insights.
Proficiency in Excel, including advanced formulas and data manipulation, is essential, as is a solid understanding of data protection regulations and fundraising compliance.
You'll need excellent communication skills and the ability to build strong relationships with stakeholders. Attention to detail and data integrity is crucial, along with strong organisational skills to manage multiple tasks and deadlines. Problem-solving should come naturally to you, enabling you to deliver effective solutions in a fast-paced environment.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
-
Advanced knowledge of relational databases and experience of working with large and complex datasets. Preferably, Dynamics 365, Raiser’s Edge or other not for profit CRM.
-
Experience of using campaign selection and management tools to deliver complex data selections and journeys against a brief. Preferably, FastStats and PeopleStage or Dynamics 365 Customer Insights.
-
Advanced experience of using Excel (or Access) knowledge including formulas and data manipulation.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme.
IMPORTANT INFORMATION
Adverts may be closed early, or interviews arranged once sufficient applications are received. Early applications are encouraged.
Sponsorship: If you require sponsorship for this role, you must clearly declare this with/on your application form so that we can consider whether you meet the eligibility criteria for sponsorship, either as a skilled worker or new entrant.
DBS: Depending on the nature of your role you may be required to complete a criminal records check with the Disclosure and Barring Service (DBS).
Reasonable Adjustments and Alternative Applications: Should you need any adjustments to the recruitment process, at either application or interview please contact us for support.
To provide an inclusive application process, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form.
Recruitment Agencies: We work hard to fill our roles directly and request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT THE ROLE
Data analysis plays a key part in supporting City Harvest growth and success. We are investing in our technology and data and are now in the process of consolidating several business applications onto the Dynamics 365 platform and standardising Power BI as a reporting tool.
We are recruiting for a Data & Impact Analyst to join the Finance and Data team. This is a new role to our charity which will act as an interface to other departments, to provide meaningful data and insights into the impactful work that we do.
ABOUT YOU
You will be a trained and technically skilled data analyst, experienced with Power BI as a reporting tool and familiar with Dynamics 365 as a CRM platform. This role requires confidence in working across different areas including data management and reporting, systems administration and maintenance. You will be able to effectively demonstrate and present your findings into meaningful data insights, actions and conclusions.
Microsoft Dynamics 365 will be rolled out in the first few months of 2025, and you will be involved in its roll-out and implementation.
You will have problem-solving skills with a positive, innovative and proactive "can-do" attitude, which will allow you to develop and shape this new role to make it your own. You will have commitment to the mission, vision and values of City Harvest, as well as a commitment to equality, diversity and inclusion.
KEY RESPONSIBILITIES
Database Maintenance and Development
• Database development, administration and maintenance, using Microsoft Dynamics 365.
• Support improving and developing data quality processes, carry out regular audits to identify and correct gaps and issues.
• Provide 1st level assistance and hands-on support to users and departments on how to access and use the system e.g. creating guidance documents/videos.
Database Analytics, Reporting and Impact
• Develop comprehensive impact reporting and KPI frameworks using Power BI and Excel, tracking the effectiveness of our charitable activity.
• Support Fundraising, Food, Community Impact and other departments by creating reports that provide meaningful insights from data, contributing to informed decision-making and strategy formulation. Supporting the Senior Leadership Team with actionable insights to drive improvements.
• Communicate effectively the results of the analysis and follow up on requests with teams and stakeholders from across different areas of the charity. Adapt communication to the different type of stakeholders.
Supporting launch and roll-out of Microsoft Dynamics, while using existing legacy systems
• Support the build, launch, and roll-out of Microsoft Dynamics across the organisation during the first half of 2025.
• Use the existing legacy database systems to perform financial analysis and produce reports to support other departments with their data needs.
IT, data management and security
• Working with the IT support provider to help with IT infrastructure and systems.
• Ensure all activities are compliant with legal and regulatory standards including GDPR and data protection procedures.
• Oversee information security
DESIRED SKILLS & EXPERIENCE
Knowledge & Qualifications
• GCSE (or equivalent) in English and Maths
• Relevant degree / qualification
• Knowledge and/or experience of impact evaluation
• Accounting and finance knowledge (desirable)
Skills & Abilities
• Highly Proficient in IT software/digital technologies such as Microsoft 365, Microsoft Office, databases, AI, data analysis software (e.g. Power BI etc.)
• Excellent data reporting and analytics skills
• Ability to identify trends and patterns in data sets
• Ability to present and prepare presentations using PowerPoint
• Effective time management, planning and prioritization skills
• Ability to perform financial analysis tasks
• Excellent numeracy skills and attention to detail
Experience
• Experience of maintaining CRM systems and databases
• 2 years’ experience in managing and administrating Microsoft Dynamics 365
• Strong experience and expertise in developing reporting using Power BI and Excel
• Experience in troubleshooting and delivering training on technical systems
• Experience of large data sets and proactively identifying data issues and areas for development
• Experience of using analytics to monitor and improve performance
• Experience of reporting for internal or external stakeholders
Soft Skills
• Proactive and resourceful with plenty of initiative
• Innovative with a solution focused approach
• Flexible approach and a hands-on attitude
• Excellent interpersonal and communication skills and the ability to build healthy work relationships across departments.
General
• Commitment to the mission, vision and values of the charity
• Commitment to equality, diversity and inclusion
• Demonstrate our core values of Charitable, Compassionate, Community-focused, Aspiring, Trustworthy
SUPPORT STATEMENT
Applications should include an answer to the following question (c. 100-150 words):
Explain 2-3 reasons why you have applied for this job at City Harvest?
Closing date: 04/11/2024
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
As the Digital Marketing Manager, you will lead the strategic planning, execution, and optimisation of multi-channel digital marketing campaigns that drive impactful results for our charity partners. This role combines strategic oversight with hands-on management, ensuring that both day-to-day tactical tasks and long-term strategic goals are met.
You will be responsible for managing paid social campaigns across platforms such as Facebook, Instagram, LinkedIn, TikTok, X (Twitter) and more. This includes overseeing campaign performance, client communications, and ensuring that our campaigns deliver a strong return on ad spend (ROAS).
You will collaborate closely with internal teams to build, deliver, and refine sector-leading digital marketing campaigns that maximise income for our clients.
Background
Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.
Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated digital fundraising campaigns, and behavioural omni-channel supporter journeys.
We empower charities to raise more money with integrated multi-platform fundraising, drive supporter acquisition and build stronger relationships with sophisticated, personal journeys unlocking supporter potential with meaningful insights.
Key Responsibilities
Marketing Strategy
- Campaign Development: Oversee the development of multichannel paid social media marketing campaigns with the objective of providing our clients the best possible return on ad spend.
- Strategy refinement and innovation: Responsible for the refinement of the paid marketing strategies offered to our charity partners. Leading on testing new platform, audience and creative approaches which significantly improve outcomes.
- Industry Leadership: Understand and influence industry trends and standards, ensuring that Social Mind remains a leader in digital marketing innovation for the charity sector
Campaign Delivery
- Production: Oversee and support the production of marketing campaign resources such as copy and media ensuring the final execution meets our charity partners brand requirements and delivers the best possible results.
- Media Buying and Search Engine Optimisation: Oversee and support the delivery of paid social media campaigns with significant budgets working across a variety of channels including Facebook, Instagram, LinkedIn, TikTok, X (Twitter), and more. Develop and execute SEO strategies.
- Campaign Optimisation: Continuously monitor campaign KPIs, adjusting strategies as needed to maximise ROAS and campaign effectiveness.
Team Leadership and Development
- Mentorship and Team Support: Mentor and develop team members, fostering a culture of continuous learning and improvement in digital marketing practices. Lead on recruitment and resource management of both permanent staff and freelance contributors to build a strong marketing team capable of delivering exceptional results.
- Cross-Functional Collaboration: Work closely with internal teams including Customer Success, Stewardship, Supporter Journeys and Product to ensure cohesive and successful campaign delivery.
- Client Side Subject Matter Expert: Work closely with Customer Success team to provide client communications and to attend client meetings in capacity of subject matter expert on digital campaign strategy and optimisation.
What You Will Do
- Proactively Lead Industry Innovation: Continuously scan the horizon for emerging trends and advancements in digital marketing, ensuring Social Mind not only stays ahead of industry shifts but also actively influences and shapes future standards in the charity sector.
- Lead Paid Social Campaigns and SEO: Oversee the end-to-end management of multi-channel paid social campaigns across platforms such as Facebook, Instagram, LinkedIn, TikTok, X (Twitter) ensuring effective execution and optimisation for maximum return on ad spend.
- Drive Campaign Innovation: Implement innovative strategies to continuously improve campaign performance, adopting a test-and-learn approach to optimise ads, targeting, and creative assets.
- Creative Design: Be accountable for creative design and managing the required resource to deliver against multiple concurrent projects with competing deadline making decisions on when to outsource to support internal team.
- Analyse and Report Campaign Performance: Use analytics to track, measure, and report on the success of campaigns, providing insights and recommendations for improvement.
- Develop Team Expertise: Mentor and support your team, fostering a progressive culture of development in digital marketing practices, creative design, and data-driven decision-making.
Skills and Knowledge
- Paid Media and SEO Expertise: Significant hands-on experience in planning, executing, and optimising PPC and paid social campaigns, preferably within a digital agency or charity environment.
- Analytical Proficiency: Strong analytical skills with experience in using tools like Google Analytics to track, report, and optimise campaign performance.
- Digital Marketing Landscape: A thorough understanding of the digital marketing landscape, including experience across multiple platforms.
- Attention to Detail: Outstanding written skills with a keen eye for detail, ensuring error-free communication and reporting.
- Project Management: Proven track record of managing multiple projects or accounts concurrently while maintaining high standards of work.
- Innovative Thinking: Ability to identify and implement new digital marketing strategies, driving continuous improvement and staying ahead of industry trends.
Equal Opportunities Statement
We are an equal opportunity employer and believe in the power of a diverse, inclusive team.
We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age.
Please let us know if you require anything which would enable your success throughout our interview process.
We cannot offer visa sponsorship and you must be able to work in the UK.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a dynamic director of member support and development, to lead a team that supports, inspires and champions hundreds of community groups across Britain, engaging people with their local railways and delivering empowering community projects. You’ll be helping communities to come together, take action and have a voice on sustainable and inclusive transport and development.
About this role
This role couldn’t be more crucial to who we are and what we do: putting our members and their local communities at the forefront, empowering them to achieve their goals, and ensuring we and our partners are listening to and learning from their insights.
As a member of our senior leadership team, reporting to our chief executive, you will manage, lead and develop our support and development team, with nine passionate and knowledgeable staff.
Your job is to ensure the team excels and thrives in its work supporting and developing our membership to increase its impact, in line with our strategic goals and members’ locally-determined plans and ambitions. This includes nurturing togetherness, positivity and innovation, ensuring strong collaboration with our other teams, external partners and funders, and bringing new opportunities into community rail, while sharing its insights and experiences.
It’s an exciting time to be joining community rail, with the movement expanding, increasingly influential in rail and transport development, a burgeoning evidence base, and growing recognition of its relevance in tackling the climate crisis and social inequalities.
Main responsibilities:
- Manage, lead, support and develop our support and development (S&D) team, ensuring effective delivery and performance against our aims, objectives and plans, and ensuring the team’s work is well-planned, coordinated, evidenced and reported;
- Lead on the development, delivery and regular review of a strategy and annual plans, targets and budgets for the S&D team, engaging the team and our funders effectively in this process, drawing on member, partner and Board input, and aligning with our overarching strategy;
- Nurture a member-orientated, empowering, positive approach in the S&D team, in line with our values, ensuring high-quality provision of support, advice and signposting, balancing proactiveness and responsiveness, and being attentive to members’ needs and input, as well as wider contexts and opportunities;
- Help our team to show positive leadership and provide intelligent, effective support, training and development services to our members around community engagement and empowerment, social inclusion and diversity, sustainable and healthy travel and socio-economic development – including by listening to members, continually developing the team’s knowledge, skills and networks, and enabling the team to signpost, refer to and collaborate with organisations with useful expertise/services;
- Coordinating with our other teams, forge and maintain strong external partnerships, especially leading on those that help us support our members better and bring them opportunities, such as with train operators, corporate partners, third sector organisations, and at operational level with devolved/regional/combined authorities;
- Continually monitor and develop the S&D team’s performance and impact, including using member, partner and colleague feedback, supporting staff to consider and maximise effectiveness, driving innovation and efficiencies, and developing ways to assess and evidence our impact, especially as our membership continues to grow;
- Manage our activity supporting the creation and development of new or emerging community rail partnerships, station groups and community stations, and our support for those undergoing major change or challenges, ensuring this is carefully balanced with existing members’ needs;
- Ensure our members’ voices, experiences and insights can be effectively used by our other teams and external partners, in their delivery, planning and strategic influencing work, especially ensuring that case studies, stories, examples and views are fed through to our communications, policy and events activity;
- Play a key role in our liaison with and reporting to our own funders, and other major funders of our members, including ensuring effective monitoring and evaluation of our S&D work, collating good evidence of our own and our members’ impact, and maintaining a robust awareness of and ability to advocate on opportunities and risks in community rail;
- As a member of our senior leadership team, work closely with senior colleagues and across the organisation, and liaise with our Board as relevant, to co-ordinate and manage the delivery of our overarching strategy, reinforce our values, ensure the whole team is engaged with our mission and purpose, and to show external leadership across our members, partners and beyond.
Skills and competencies:
- Strong leadership and management skills, including a track record in managing, developing, drawing on and getting the best from a multi-faceted team, and working in and driving positive change in a complex, rapidly-evolving environment;
- Significant experience and demonstrable experience in community engagement and community-led projects, ideally from both professional and voluntary positions, and ideally experience in supporting and advising community initiatives;
- Experience in successfully planning, developing, delivering and evaluating programmes with positive social outcomes, including reporting to funders;
- Experience working collaboratively and forming mutually-beneficial partnerships and professional networks, ideally with experience of developing corporate partnerships and/or funder relationships;
- An understanding of how to evidence and increase social impact, particularly in relation to community development, empowerment and sustainability;
- Awareness of and a strong commitment to community empowerment, social inclusion, social justice and sustainable development, with a good grasp of the importance of public transport and sustainable travel, and community-led action, to these agendas;
- Excellent communication skills, articulate and assertive, with the ability to work constructively, diplomatically and persuasively with stakeholders at all levels and handle challenging situations;
- Excellent organisational skills, with the ability to work under pressure and meet deadlines while dealing with competing priorities, and an evidenced ability to support a team to do so;
- IT literate and competent using Office applications, the internet and CRM/database/recording systems;
- Appropriate qualifications and professional development demonstrating knowledge and skills in line with the above, and a commitment to ongoing learning and development.
Other information
As you will be home-based and managing a dispersed team, we are flexible about your location. However, you will be expected to travel to our office in Huddersfield for in-person full-team meetings quarterly, and you will need to bring your team together at a central location with similar regularity in between. On top of this, attendance at occasional in-person events and partner meetings, and visits to members to learn more about community rail and assist the team, will be important. We therefore welcome applications from those with decent public transport links, not too far from a railway station to enable journeys to be made sustainably.
This is a full-time position, 37 hours per week. We use a flexi-time system, with the core hours 10am-3pm, and we are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of six months.
Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.
Please provide your CV and a covering letter of up to two sides of A4, by 09:00, Thursday 7 November 2024, summarising why you are the ideal person for this job, your relevant experience and competencies, and why you want to work for us. Please include a daytime phone number.
First interviews are scheduled to take place online Thurs 14 November. Second interviews are scheduled to take place in-person Tues 19 November, likely in London. Candidates shortlisted for interview will be contacted by phone about a week before. Due to limited resources, we are unable to provide feedback to candidates who are not shortlisted.
Non Charity Employer
21 - 50
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
The client requests no contact from agencies or media sales.